ibis Manaus Aeroporto Hotel 3 stars

TripAdvisor rating 4.0/5 204 reviews
ibis Manaus Aeroporto
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+ 17 Services
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Children's Club for over 12s
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Manaus Aeroporto

Avenida Do Turismo 6751
Bairro Taruma
69041010
manaus
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    EDUARDO GOMES At 0.7km / 0.43 miles

GPS :-3.025355, -60.057318

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Standard Room with 1 double and 1 single bed

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Manaus Aeroporto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,418 reviews

tripadvisor

TripAdvisor Rating 4.0/5

204 reviews

Stayed near the airport for early AM flight...very convenient.

Customer review rating 4.3/5

Tom H. Couples - 04/09/2019 AccorHotels review

Although small...room was clean. Had lunch and dinner at hotel...food was good. Excellent location if you have flight out of Manaus airport. Room rate was reasonable.

Dear Tom H. Jr, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Excellent

Customer review rating 4.3/5

Israel P. J. Couples - 21/08/2019 AccorHotels review

All rooms are comfortable, the beds and shower are amazing. The breakfast is great !

Dear Israel P., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Disappointed with the atmosphere of uncleanliness and smell

Customer review rating 4.3/5

Norma J. L. Couples - 18/08/2019 AccorHotels review

On the positive side; the food was quite good for the price of the hotel room. The price was good. The location is very good. The staff are friendly. On the negative side. There was a very musty smell of mold that permeated everything so much that our suitcases smelled bad when we arrived home after our stay there. It was bad enough to cause sinus problems. At breakfast there was food on the floor from the previous night supper. The floor in our room was greasy.

Customer review rating 4.3/5

Anonymous Solo - 14/08/2019 AccorHotels review

My stay was a lay over for 1 night. It was fit for that purpose. My only disappointment was the lack of decent towels and soap.

Dear Darach B., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Practical for an emergency

Customer review rating 4.3/5

Fred Families - 08/08/2019 AccorHotels review

After a problem with our flight, we had to spend the night at the hotel, which was close to the airport (by taxi) and comfortable.

Dear Frederico C., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Convenient location

Customer review rating 4.3/5

Juan G. Families - 06/08/2019 AccorHotels review

Just one night stay- very clean rooms and other areas- food was very good

Dear Juan Jose G., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

One of best Ibis hotels I stayed

Customer review rating 4.3/5

Juan Business - 29/07/2019 AccorHotels review

Overall experience was really good, I being in many Ibis hotels around the world and some key things make the difference this time. Water on bathroom was great, both pressure and temperature, best I had in a long time in a hotel.

Dear Juan C., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager
Customer review rating 4.3/5

Anonymous Families - 15/07/2019 AccorHotels review

We needed a room for a few hours before an early morning flight. The hotel was close to the airport and offered basic accommodations. I did ask for an extra pillow and was given a blanket instead that smelled like bug spray. The hallways were musty. We made our flight—easy transfer. Hotel desk staff was helpful.

Dear Rachel Laird C., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Terrible

Customer review rating 4.3/5

Terence J. Solo - 08/07/2019 AccorHotels review

Booked on line and was given a handicap persons room which was not clean. Thankfully it was only for a night time 5 hour stop over. Complained to reception on check out but no apology offered. Very dudsppted with attitude

Dear Terence J., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Hotel crew is very under-trained. They took forever within the hotel system to get one simple invoice printed.

Customer review rating 4.3/5

Hugo B. Business - 04/07/2019 AccorHotels review

It was ok, hotel staff need to be better trained.

Dear Hugo Sanches B., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager
Customer review rating 4.3/5

Sonia M. Business - 28/06/2019 AccorHotels review

Great staff, rooms clean and comfortable.

Quarto

Customer review rating 4.3/5

Rafael Couples - 26/06/2019 AccorHotels review

Deveria haver cobertores nos quartos

Olá Rafael, Bom dia. Agradecemos por nos contar sobre sua experiência no ibis Manaus Aeroporto. Procuramos sempre fornecer um serviço de alto nível a cada um de nossos hóspedes, por isso seu feedback é muito importante para nós. Agradecemos seus comentários e esperamos servi-lo em um futuro próximo. Cordialmente, Vitor Gomes Sub Gerente

Nice Clean Hotel near the airport

Customer review rating 4.3/5

Anonymous Families - 24/06/2019 AccorHotels review

We needed a room for just a few hours after a flight was cancelled and another rebooked for the middle of the night. Found the Ibis online for a good rate and booked it. The location near the airport was perfect, the room was clean, and the beds were comfortable. It was also convenient to get drinks from the bar and food from the restaurant. I wish there were other options (particularly restaurants) close by but that's no fault of the hotel. This is a great option if you need a room close to the airport

Dear David J., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Bad attendant on the checkout

Customer review rating 4.3/5

Viggo T. I. Business - 06/06/2019 AccorHotels review

The clerk attendant at the checkout, Marcos was very impolite when we complained that we needed the “Nota Fiscal”. In Brazil it’s always like that when you checkout the system is always out, the night before we stated that we will need the document... So far I haven’t received the NF.

Dear Viggo T., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Quick turnaround

Customer review rating 4.3/5

Anonymous Business - 23/04/2019 AccorHotels review

Very well taken care of. Arrived early in the morning and left before noon.

Dear Winfield, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

It was adequate, but not exceptional.

Customer review rating 4.3/5

Anonymous Business - 18/04/2019 AccorHotels review

Some of the staff were engaging and friendly, but I was surprised that the front desk staff appeared to be more involved with each other than the guest. The room was small, but adequate, barely. The food was ok and I was impressed with the serving staff in how they treated guests and also how they maintained food quality. That was perhaps the most impressive part of my stay.

Dear Benjamin Lester B., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Jail time

Customer review rating 4.3/5

Charles H. Business - 18/04/2019 AccorHotels review

Terrible, room was the size of a jail cell. Bed only had one thin sheet to sleep on and one thin sheet to cover. Two crap pillows. One towel for the whole stay. No drinking water, (most hotels normally give at least 1 free). No coffee maker or hot water boiler. Simple blah room. Breakfast extremely overpriced.

Dear Charles H., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Well received in the emergencial flight cancelation

Customer review rating 4.3/5

Timoteo W. Families - 11/04/2019 AccorHotels review

As our flight were cancelled, we were allocated in the hotel by the flight company. The receptionists were cordial. The provided food was simple but good. We only stayed in the hotel for a couple of hours.

Dear Adriany, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Convenient but uncomfortable

Customer review rating 4.3/5

Carolina Business - 11/04/2019 AccorHotels review

It is very close to the airport which I had meetings. But the hotel itself is not that good. May be better to stay a bit far and get. More comfortable one, once Manaus doesn't have much traffic. The bed was bad, the mattress was a thin layer. The noise isolation was also terrible, I could listen the person on the other room, people waking on the aisle. And the worst: when the guest next door closed the door it completely vibrates the wall! And wakes you up since the bed is on this wall.

Dear Carolina, Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

good

Customer review rating 4.3/5

Auridea B. Families - 19/03/2019 AccorHotels review

It was good but I think they need to have a store with personal things like toothpaste, toothbrush, etc ... and a restaurant with empanadas, sandwiches, juices. Near the hotel there are not many restaurant options and as the hotel restaurant opens at specific times, it is complicated for travelers arriving in the afternoon.

Dear Auridea, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager
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