Hotel - ibis Manaus Aeroporto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manaus Aeroporto Hotel

4.0/5 175 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter

Leisure and activities

  • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,952 reviews

Our guest reviews for ibis Manaus Aeroporto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 175 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
M. C. W. D. B. Couples - 10/01/2019 AccorHotels certified review
« deliver what was expected »

I like to stay at IBIS due t its location (all places), the price and because it delivers what it says.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Cecilia, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Asish Families - 04/01/2019 AccorHotels certified review
« Short comfortable stay »

I just stayed for the night but the room was nice and comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asish S., We appreciate your comments regarding your stay at the ibis Manaus Aeroporto. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Fonseca General Manager - ibis Manaus Aeroporto

Anonymous Business - 24/12/2018 AccorHotels certified review
« more attention »

it was ok, but for: corridor smell (humidity), low internet signal (from service company), too few options for food, too much time for check in.

Anonymous Business - 03/12/2018 AccorHotels certified review
« Good stay and convenient location for flight connections »

The stay was good - food and service good. One critique was that some rooms have a bad smell (humidity/mould/smoke).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther G., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Anonymous Couples - 30/11/2018 AccorHotels certified review
« Filthy »

The room wasnt clean but smelly and damp. Reception was not able to speak english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel J., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Anonymous Families - 30/11/2018 AccorHotels certified review
« The room given was damp and the bed was so wet that we were unable to stay and left the hotel after only afewhours »

Very disappointing and when we explained the situation to your receptionist there was not even an apology

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley C., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Carlos O. Business - 25/11/2018 AccorHotels certified review
« High quality and efficient hotel »

The experience delivered is great for the price. Nice breakfast, nice rooms and kind personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Bendt L. H. Business - 20/11/2018 AccorHotels certified review
« Hotel too close to road with a lot of traffic. Many rooms suffer from the traffic noise. »

The room I first had was suffering seriously from traffic noise. I had requested one away from the road. I then had one further away, but still the trafffic noise was a pain. This hotel was badly planned, what regards the traffic noise. It is a very new hotel, so it could have been planned much better!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lasse H., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Tiffany W. Solo - 20/11/2018 AccorHotels certified review
« Breakfast should have been included in my rate. »

The hotel was clean and will put together. Breakfast should be included, not an additional charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiffanny Joyel W., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Quintin Business - 04/11/2018 AccorHotels certified review
« Mr »

Reception was slow with check in and out. Staff was very friendly. Dinning room and bathroom in the room was dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quintin B., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Mauro Business - 29/10/2018 AccorHotels certified review
« Media »

as roupas de cama estavam sujas

Our hotel has responded to the review
Our hotel has responded to the review

Olá Mauro, Boa tarde. Agradecemos por nos contar sobre sua experiência no ibis Manaus Aeroporto. Sentimos muito não termos correspondido às suas expectativas, por gentileza, deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos hóspedes, por isso seu feedback é muito importante para nós. Nossas arrumadeiras são treinadas para que na liberação do apartamento esteja conforme os padrões, totalmente higienizados, com todos os itens disponíveis e em perfeitas condições. Realmente lamentamos o incidente, já estamos reorientando a equipe e redobrando a atenção aos detalhes para que uma falha como esta não mais ocorra. Novamente agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo. Cordialmente, Rafael Fonseca Gerente Geral - ibis Manaus Aeroporto

Anonymous Couples - 21/10/2018 AccorHotels certified review
« Staff doesn’t speak English »

Hotel is ok, but at an Ibis hotel close to the airport I would expect the staff to speak English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maya D., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

João P. Business - 01/10/2018 AccorHotels certified review
« Medium »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murilo M., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Fonseca General Manager - ibis Manaus Aeroporto

J Friends - 28/09/2018 AccorHotels certified review
« Trip to Manaus »

Overall the hotel met my needs however the checkin was terrible Long wait and no room available despite the fact I checked in on line

Zannia Friends - 09/09/2018 AccorHotels certified review
« Excellent! »

Amazing, the best attendance! Great installations.

A B. Solo - 31/08/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bhattacharya A., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Fonseca Gerente Geral - ibis Manaus Aeroporto

Jesus C. T. B. Solo - 24/08/2018 AccorHotels certified review
« Boa »

Satisfatoria

Our hotel has responded to the review
Our hotel has responded to the review

Olá Jesus, Boa tarde. Agradecemos por nos contar sobre sua experiência no ibis Manaus Aeroporto. Procuramos sempre fornecer um serviço de alto nível a cada um de nossos hóspedes, por isso seu feedback é muito importante para nós. Agradecemos seus comentários e esperamos que nos dê a oportunidade de servi-lo em um futuro próximo. Cordialmente, Rafael Fonseca Gerente Geral - ibis Manaus Aeroporto

Xabier Business - 21/08/2018 AccorHotels certified review
« Good experience, confortable! »

My experience with you is always ok, but you lack of good meal times. This is an Airport Hotel. Lots of people come late and leave early in the morning. You don't serve meals after 10pm and you serve breakfast only after 6:30am. I've seen you missing sales because you don't have better meal time options for travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xabier S., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Fonseca General Manager - ibis Manaus Aeroporto

Carlos B. Families - 07/08/2018 AccorHotels certified review
« good one »

everything was ok, simple but ok

Our hotel has responded to the review
Our hotel has responded to the review

Olá!! Agradecemos sua pesquisa e comentário no seguimento da sua estada no ibis Manaus Aeroporto. A sua satisfação é a melhor recompensa! Na expectativa de acolher você de novo, queira aceitar os nossos melhores cumprimentos. Rafael Fonseca Gerente Geral - ibis Manaus Aeroporto

Jessica Couples - 03/08/2018 AccorHotels certified review
« small, but comfortable »

I love choosing Ibis hotel (the red one, not the blue one) when I have to stay 2 or 3 days in some town because it´s the perfect choice when you want save money and be simple and fast. Rooms are very cozy. My suggestion is to adding 2 or 3 soups in the bathrooms, (not just only 1), even though the guests can ask for more soups at the reception if they want it.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jessica! We appreciate your comments and suggestion about soups regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive feedbacks. Sure that this one will serve as a new point of view to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Fonseca General Manager - ibis Manaus Aeroporto

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