Grand Mercure Dongguan Humen 4 stars

TripAdvisor rating 4.0/5 137 reviews
+ 20 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Only 30 mins driving distance from Shenzhen Baoan International Airport

  • Easy connection to Hong Kong. Humen High-speed Railway Station is only 10 min drive from hotel

  • 1.5 hours driving distance from Guagnzhou Pazhou Exhibition Center

  • The only international 5-star hotel in Humen Town

  • The hotel is located at the town center which is surronding by shops, restaraunts and leisure

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SHENZHEN BAO AN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Well-being
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Dongguan Humen

123 Humen Road
Humen Town Dongguan City
Guandong Province
523907
dongguan
china

Tel: +8676985244888

Fax: (+86)769/85244333

Contact email

Check-in from 12h00

Check out up to 12h00

  • HUMEN BUS STATION :   3 TELECOM BUREAU

  • By plane

    SHENZHEN BAO AN At 60km / 37.29 miles - Shuttle paying

  • By train

    CHANGPING RAILWAY At 35km / 21.75 miles

  • By train

    CHANGPING RAILWAYS At 50.7km / 31.51 miles

GPS :22.818442, 113.679874

Our accommodations

酒店拥有252间豪华客房,每一间客房设计新颖精致,舒适豪华,温馨如家。是商旅人士的最佳选择。

Superior Room 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: River side, Park view, Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 29
  • Views: Park view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Deluxe Room with 1 kingsize bed

  • Max. number of persons: x3
  • Area: From 29
  • Views: City side, Park view, Mountain view, Hills view, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Executive Room with 1 kingsize bed

  • Max. number of persons: x3
  • Area: From 29
  • Views: City side, River side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Suite 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side, River side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

ONE CAFE

Type of cuisine: International

One Café offers an international buffet as well as authentic Cantonese cuisine, to present the perfect dining experience.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more
Grand Mercure Dongguan Humen Meeting Room

Our guest reviews for
Grand Mercure Dongguan Humen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

550 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

137 reviews

Managing Director of Aluminium Service Centre Sdn. Bhd., Malaysia.

Customer review rating 4.0/5

Felix C. G. C. Business - 06/05/2019 AccorHotels certified review

I have been staying in this hotel since 2000 and was satisfied with the management, the location and the food. Please continue to improve the satisfaction of your clients in time to come.

Good experience with resonable price

Customer review rating 4.0/5

Janero Business - 30/04/2019 AccorHotels certified review

Keep going

Hotel Rates are very reasonable but.....

Customer review rating 4.0/5

Pat C. Families - 24/04/2019 AccorHotels certified review

This hotel is quite different than other Accor Hotels, as a Gold Member, there's no welcome drinks offered. The room is alright, but problems with the A/C, feeling humid and warm inside the room, sweating... ended up requesting an electric fan to keep the air (warm air) flowing inside the room

good value for money

Customer review rating 4.0/5

Thomas Business - 19/04/2019 AccorHotels certified review

I stay there 6 to 8 times per year. This should be enough description

WEEKEND TRIP

TripAdvisor rating 4.0/5

chanpat Family - 07/04/2019 TripAdvisor review

Price is great, but air conditioning of hotel was not enough, ending up request for an electric fan. This hotel is very different than the usual Accor Property and not feeling treated special as an Accor member

Home staying

Customer review rating 4.0/5

Anonymous Business - 02/02/2019 AccorHotels certified review

Very good and the staffs are very much taking care of the guest

素晴らしいホテル

TripAdvisor rating 4.0/5

kyng2018 Couples - 22/07/2018 TripAdvisor review

Room is spacious and clean with street view. Staff is polite and helpful. the hotel is conveniently located.The bus for Keyuan Garden and Opium War Museum stops right outside the hotel. Travellers can easily find restaurants nearby.

OK for short term business trip stay

Customer review rating 4.0/5

Fatal1ty Business - 01/03/2018 AccorHotels certified review

If you don't plan to stay to over weekends nor more than 1 week, this hotel is fine for day-in-day-out business trip. There's no fancy gym nor swimming pool, room is adequately equipped if you are given the room with bathtub.

Dear Wei Hui L., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We say sorry because there's no chance to have swimming pool in our hotel because of no more space. The hotel has gym located on the 6th floor but not much fancy and huge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

really good ,

Customer review rating 4.0/5

Steven J. Business - 24/02/2018 AccorHotels certified review

very good

Dear Steven J., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

Clean and comfortable hotel

Customer review rating 4.0/5

Anonymous Business - 23/02/2018 AccorHotels certified review

The location is in the centre of humen. Clean and tidy of the room overall.

Dear Tommy H., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

Good for business trip stay over

Customer review rating 4.0/5

Fatal1ty Business - 09/12/2017 AccorHotels certified review

Good for business stay over if you don't plan to spend all day at the hotel

Room is clean, but noisy on the water pipe.

Customer review rating 4.0/5

Nicky Business - 03/12/2017 AccorHotels certified review

Some room is noisy on water pipe. I always book for executive type room with bathtub, but it sometime unavailable without notice. I only be informed when I arrive hotel. I think this should be fair to inform upfront.

Customer review rating 4.0/5

Anonymous Business - 25/11/2017 AccorHotels certified review

The front desk service is good and more helpful every time like go back home. Jason andy Kevin more helpful thanks for them

Customer review rating 4.0/5

Anonymous Business - 24/11/2017 AccorHotels certified review

Check in service is excellent. However, check out is terrible

Air condition and curtain issues

Customer review rating 4.0/5

Alex L. Business - 19/11/2017 AccorHotels certified review

1. No air condition as mid of night 2. Curtain is old and not big enough to block lights from outside.

Dear Sai Ho L., Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Real

Disappointed

Customer review rating 4.0/5

Alan Business - 15/11/2017 AccorHotels certified review

Bed frame was torn out, aircon was totally not cold and alot of yellow stains on the edges of floor. been telling the staff alot of the aircon issue but nothing was done. totally disappointed!

Dear Kian Huat O., Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Real

Aina

Customer review rating 4.0/5

Aina Business - 05/11/2017 AccorHotels certified review

Overall experience was good. Except the air conditioner was not working very well as it was quite warm throughout our stay. We're staying at room 1107.

Just nice for business travellers

Customer review rating 4.0/5

Fatal1ty Business - 05/11/2017 AccorHotels certified review

Basically this hotel is targeted for business travellers. Other than that, I was always given the smallest room compared to my colleagues, even though I hold the membership the longest. It's near to a Starbucks if you get bored with the breakfast over long stay. The Wi-Fi is excruciatingly unstable during peak hours (between 8PM - 12AM) and they are unsecured.

Dear Wei Hui L., Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Real

Good location with friendly and professional staff

Customer review rating 4.0/5

Kyng Couples - 04/11/2017 AccorHotels certified review

Both dinner and breakfast are well tasted with varieties. Good overall service.

Dear Kamyuen N., We very much appreciate your comments regarding your stay at the Grand Mercure Dongguan Humen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Real

warm room

Customer review rating 4.0/5

P. Y. Business - 02/11/2017 AccorHotels certified review

i stayed in grand mercure for many many times and i have experienced air conditioning issues many times as well, i have written feedback before but it was unheard. I stayed in room 1503 and again i experienced the room which is not cold enough and every night i have to wear minimal without covering myself with blanket. Please do something about the air con. This is a accor group of hotel and the room should not be in this way.

Dear Yee Ting P., Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Real
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in dongguan