Hotel - ibis Tokyo Shinjuku
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Tokyo Shinjuku Hotel

4.0/5 1,345 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 206 rooms
  • 206 non-smoking rooms
    • Air conditioning
    • Automatic air control
    • Free access with phone card
    • WiFi in your room
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating 4,219 reviews

Our guest reviews for ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,345 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 13/07/2018 TripAdvisor review
« Good hotel, strategic location »

The room is really small as most of the hotels in Tokyo do but it was clean. The location was strategic and within walking distance to mall, cafes and Shinjuku Station. Staffs are helpful and friendly.

Ash O. Couples - 12/07/2018 AccorHotels certified review
« Great stay! »

Great stay! Great location and room facilities!

Dyanna Solo - 12/07/2018 AccorHotels certified review
« Id call this comfortably concise accomadation »

Every little detail was designed to be comfortable, fit neatly into a small space , and I was agreeably suprised to find how relaxed I was in my room .

Graeme O. Couples - 12/07/2018 AccorHotels certified review
« Comfortable, good location »

Had a good stay. Staff was friendly and helpful. Location is good, 5 mins walk from Shinjuku Station West Exit. Near Kabuchiko but not the crowds. The room size was reasonable by Tokyo standards, but very comfortable.

Junwei Couples - 11/07/2018 AccorHotels certified review
« Hotel with great service and location »

Hotel is very near Shinjuku station and the shopping area. Service is great with free upgrade of room for le club accor gold member and free welcome drinks. Storage of luggage is allowed before check in and after check out.

Y C. Friends - 11/07/2018 AccorHotels certified review
« Easy Access »

Though it's a small hotel, everything seems fine and comfortable. It's within walking distance to Shinjuku Station West Exit and Kabukicho. There are a lot of dining places and convenience stores nearby.

Sunny Business - 10/07/2018 AccorHotels certified review
« It was a good first experience. »

It was a week stay at Ibis Shinjuku and was really happy with the service of the reception staff who diligently assist me to navigate around Shinjuku to find good halal restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Cherry Families - 09/07/2018 AccorHotels certified review
« Great! I will stay at Ibis again when l come to Japan. »

Location is good, nearby station, department store and restaurants. Room was tidy and clean. I slept well because the pillow was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Danny A. Business - 09/07/2018 AccorHotels certified review
« stay was ok, room was clean and tidy, hallway was noisy with kids playing »

stay was ok, room was clean and tidy, hallway was noisy with kids playing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Padchy Families - 08/07/2018 AccorHotels certified review
« Good location, nice staff and convenience room »

We found that hotel is close by to Shinjuku location altogether with restaurant and shoppping places including lumine est. Room is small size but understandable since it located in Shinjuku. I decide to book 2 single rooms instead of one double for better convenience when stayed with my mom. Staff is nice and I love the fact that they are responsive with emails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our Staff. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Fumito Solo - 08/07/2018 AccorHotels certified review
« Convenient and comfortable stay »

Room was small but clean and comfortable. High value for money. There are countless shops and restaurants near the hotel. Bus to airports and sightseeing spots are available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Families - 06/07/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Manuhou F. Solo - 06/07/2018 AccorHotels certified review
« Great location, friendly staff, comfortable stay »

I enjoyed staying at the ibis, it was a very comfortable room, located perfectly for a newbie to Tokyo, the staff were very friendly and helpful, showing me on a map the best locations in and around Shinjuku, the bathroom was abit small but due to extensive research and my budget I was expecting this no matter where I stayed, the cafe below is perfect for a hangover and great food, unfortunately due to my budget and my length of stay in japan, I couldn’t stay here any longer, I didn’t pre-book and they accepted me with open arms after spending the day lost in Shinjuku trying to find good accomodation, even after my first experience on a night out, and I came back intoxicated asking if I could stay another night, again was welcomed gleefully, definitely would recommend for a couple or friends trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Joy Solo - 06/07/2018 AccorHotels certified review
« Great »

Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our Staff. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Solo travel - 06/07/2018 TripAdvisor review
« Good location, clean hotel »

My 3-night stay in Ibis Shinjuku is wonderful. Everything is clean and the staff are helpful. There is coin laundry and drying machine on 3/F. The hotel is located close to metro and around 10 minutes from JR. Not easy to find the way from JR though. There is convenient store right at the entrance and some located near. Overall Recommended.

Roy Business - 05/07/2018 AccorHotels certified review
« Small but adequate »

Room was small but was cozy enough for one person. Might have been better if a bottle of water was provided in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Families - 05/07/2018 AccorHotels certified review
« Excellent location »

The location is top. Within 7 mins walk to Shinjuku station and close to all the shops. The room has more space than I expected. Bathroom is very small but that’s everywhere I think. Reception staff were helpful and able to understand and speak English. The only negative thing is the dryers. There were 2 dryers in the laundromat on level 3. The dust trap was not working and the lint/dust flew everywhere as soon as you open the door and stick to the clothes. The one on the right is worse than the left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

C. K. C. Families - 05/07/2018 AccorHotels certified review
« Clean, comfortable and listened to my previous comment on the mattress improvement. »

Polite, friendly, clean efficient and comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Yumiko M. Business - 04/07/2018 AccorHotels certified review
« Conveniently located, clean, chick, best service »

I have stayed at ibis Tokyo Shinjyuku with 24 other teenagers on a school trip. It was very convenient as the base to explore all The rooms are roomy for twin and triple. Unlike hotels in the states, the teens were happy they each had their own bed. We were very happy with a complementary breakfast with different choices. As a teacher, the best service I received was a complimentary use of a smart phone. They came extremely useful navigating the center of Tokyo and calling local numbers without using my own phone’s data. Also, the most important reason why I would like to stay at ibis Tokyo Shinjuku is the staff. When you travel with teenagers, you experience assisting them with lost and found. The staff went out of their way to look for an IPhone with us on the street . They also assisted us to receive a student’s lost sunglasses. There are so many reasons why we want to come back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Martin S. Families - 04/07/2018 AccorHotels certified review
« exceptional »

Good location. Friendly staff and clean Suitable for a couple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

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