ibis Tokyo Shinjuku Hotel 3 stars

TripAdvisor rating 4.0/5 1,573 reviews
ibis Tokyo Shinjuku
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+ 12 Services
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Hotel extras

Ibis Tokyo Shinjuku has completed the renovation that includes rooms, the restaurant and bar to make an even more comfortable, warm and inviting atmosphere. Stay in the heart of Shinjuku's most vibrant shopping and entertainment district.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundromat
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Tokyo Shinjuku

7-10-5 Nishi-Shinjuku,
Shinjuku-ku,
160-0023
tokyo
japan

Tel: +81333611111

Fax: (+81)3/33694216

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    HANEDA AIRPORT At 17.61km / 10.94 miles

  • By plane

    NARITA AIRPORT At 74km / 45.99 miles

  • By train

    SHINJUKU At 0km / 0 miles

GPS :35.69392, 139.698306

Our accommodations

Standard Room with 1 Single Bed - Non Smoking

  • Max. number of persons: 1
  • Area: From 11
  • Wireless internet in your room
  • High speed internet

Standard Room with 1 Double Bed - Non Smoking

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet

Standard Room with Twin Beds - Non Smoking

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet

Standard Room with 3 Single Beds - Non Smoking

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

CAFE RENDEZVOUS

Type of cuisine: Cafe

Enjoy variety of drinks and foods withni the atmosphere of a contemporary french café. Our café is equipped with free WIFI facility with all non-smoking seats.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE RENDEZVOUS

Photo non contractuelle / Strictly non binding

Newly refurbished bar, CAFE RENDEZVOUS, is a friendly place to relax and gather over a drink at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,477 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,573 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing

Customer review rating 4.2/5

Aroha A. Couples - 11/10/2019 AccorHotels review

Staff were very helpful when trying to get to a destination, they were also kind and had patience. Room was clean and tidy, loved it so much because it was quiet during the night.

Ibis Yokyo Shinjuku

TripAdvisor rating 4.0/5

swerve100 Solo travel - 11/10/2019 TripAdvisor review

Excellent location for getting around. Thought they could provide a few more tea coffee sachets and capsules of milk instead of creamer. Washing and dryer on site was good and although single room- was not in there much.

Great place to stay.

Customer review rating 4.2/5

Peter H. Friends - 09/10/2019 AccorHotels review

We have stayed here in the past. The rooms are smallish but very close to everything you need including Shinjuku trains. Very clean and modern. Very happy with our choice.

A perfect place to stay in Tokyo

Customer review rating 4.2/5

Charles Friends - 09/10/2019 AccorHotels review

Great helpful staff an excellent breakfast and a comfortable and clean hotel in a great location.

Short stay

Customer review rating 4.2/5

Veronica Families - 09/10/2019 AccorHotels review

Overpriced for the Rugby World Cup!

very convienent and very clean

Customer review rating 4.2/5

Brett A. Friends - 08/10/2019 AccorHotels review

great location short walk to train and everything that Shinjuku has to offer the staff were very friendly and helpful the rooms were very clean and comfortable a little on the small side but that's normal for Tokyo its just not what we are use to coming from Australia where the rooms are much larger if I returned to Tokyo I would happily stay here again

Small Rooms

Customer review rating 4.2/5

Abdul Business - 08/10/2019 AccorHotels review

The hotel was clean, tidy, quiet, excellent location. But the room, a double, was very very small. Luckily we didn't want to spend all day in the room!

Could do with cooling

Customer review rating 4.2/5

Anonymous Friends - 07/10/2019 AccorHotels review

Hotel in excellent location,staff very friendly and helpful,room was a bit stuffy and too warm

Staff look after us very well.

Customer review rating 4.2/5

Anonymous Families - 07/10/2019 AccorHotels review

Great location and facilities, laundry and cafe.

Fine

Customer review rating 4.2/5

Thanks Solo - 06/10/2019 AccorHotels review

Great locAtion

Convenient for Keio line for Rugby

Customer review rating 4.2/5

Anonymous Couples - 06/10/2019 AccorHotels review

Fine. Clean room. Great reception staff. Great choice of Japanese and Western breakfast.

Good Location, Pleasant Stay, Great Staff

Customer review rating 4.2/5

Emellie A. N. Couples - 05/10/2019 AccorHotels review

We had a pleasant at Ibis Shinjuku, we love how the location of the hotel is near to everywhere we want to go, staff were nice and they also decorated our bed during our Anniversary night which was a nice surprise. Very good service by Front Office Staff Ms Misato.

Very comfortable, very good breakfast.

Customer review rating 4.2/5

Miguel Couples - 04/10/2019 AccorHotels review

Rooms are bigger than the average in Tokyo. The situation is perfect, just in Shinjuku's core, near the station. And for breakfast you have both options the japanese style and the european style with delicious croissants. Totally recommend it.

Very uncooperative hotel manager

Customer review rating 4.2/5

Anonymous Couples - 04/10/2019 AccorHotels review

1. We needed to check out early due to medical reasons but rruest for refund rejected. 2.prepaid member Saver rate approx $250 vs $180 for walking rate even though website says "lowest rate guaranteed". This is simply wrong. 3. Manager was never available to me to discuss these issues. 4. This was front desk receptionist problem NOT manager's fault as far as I know. The problem; Friends visited the hotel to see us AFTER we checked out but they were given wrong and extremely confusion information by the hotel front desk.

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis Tokyo Shinjuku. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to hear more details about what you said, therefore I will be glad if you could send me an email at h8… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe PASQUIER Front Office Manager

Poor

Customer review rating 4.2/5

Luke F. Families - 02/10/2019 AccorHotels review

The bathroom was terrible. It fight like we were getting motion sickness every time we used it. Room was too small.

Nice clean and well located hotel

Customer review rating 4.2/5

Eamonn Solo - 01/10/2019 AccorHotels review

The room was small as expected but not as bad as some people say. As a solo traveller it was more than adequate for my purposes. Ideally located for nightlife and the main shinjuku station.

Enjoyed

Customer review rating 4.2/5

L M. Solo - 01/10/2019 AccorHotels review

Front desk staff exceptional. Fast checkin, fast explanation of necessities and super helpful later with directions and suggestions locally to get to Station etc. Very very professional and knowledgeable. Room - super clean but I had requested extra coffee - no extra coffee - but the front desk gave me coffee and creamer so again, thank you front desk people! Quiet room but so close to Shinjuku Station that there is some late night traffic noise with sirens and some cars but I slept very well - Internet - very slow at times Internet - did not connect in the early morning at 6:45 AM so I left, checked out and sent to a coffee internet cafe area for WiFi - This was disappointing and I told the front desk staff. Friday night - the 'happy hour' or 'party' was very nice with lots of selections - the staff there explained many Japanese dishes and were very hospitable and friendly - they had a lot of people to serve! Very busy!

Every thing was smooth and the staff were very helpful.

Customer review rating 4.2/5

Bsadjadi Solo - 01/10/2019 AccorHotels review

Check in, check out, asking for information from front desk staff were all ver smooth. I had a drink at the Cafe and the gentleman serving me (who was from Nepal, unfortunately I forgot his name) was very attentive. Overall, it was a wonderful experience.

Recommended

TripAdvisor rating 4.0/5

Lc M Solo travel - 01/10/2019 TripAdvisor review

Very good hotel for the location and lots of info from the front desk; very helpful people at front desk and bar and restaurant. Super clean and although I asked for more coffee I had to go get it at front desk. Hotel is in a very accessible area of Shinjuku but not really noisy; some street traffic noise at times. Crowded on a Friday night however

Disappointed that the Rugby World Cup was not on TV for us to watch

Customer review rating 4.2/5

Anonymous Couples - 30/09/2019 AccorHotels review

As per the above but enjoyed our stay

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