Hotel - ibis Tokyo Shinjuku
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Tokyo Shinjuku Hotel

4.0/5 1,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
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Hotel location

Our rooms

  • 206 rooms
  • 206 non-smoking rooms
    • Air conditioning
    • Automatic air control
    • Free access with phone card
    • WIFI in your room
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 4,524 reviews

Our guest reviews for ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,420 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ibis S. Couples - 09/11/2018 AccorHotels certified review
« Uncomfortable. »

Stuffy room. Damaged walls. Uncomfortable bed. Poor cleaning service. Toilet slanted.

Peter M. Couples - 08/11/2018 AccorHotels certified review
« Good budget hotel in a very good area. »

Modern hotel. Rooms are an OK size (for Tokyo’s) and fairly well appointed. The air con worked and the rooms were quiet. Breakfast is OK but items are not always replaced in a timely manner. The location is pretty good. It is a 15 minute walk from Shinjuku Station and there is also a metro station less than 5 minute walk away. There are many restaurants and bars in the area and the proximity to the station allow access to many more eateries.

Sammi Solo - 08/11/2018 AccorHotels certified review
« Great location »

Great location right next to Shinjuku station, the rooms was perfect for what I needed and staff were all very helpful.

Couples - 08/11/2018 TripAdvisor review
« Great Shinjuku location »

Very convenient to the Shinjuku shopping area. Hotel has hot water facilities and toiletries. There’s cold water dispenser on the 7th floor. Stayed here 2 years ago and would definitely stay here again when I next visit Tokyo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LoveSG50 Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Kenkichi Takane Reception ibis Tokyo Shinjuku

Pitakchai P. Friends - 06/11/2018 AccorHotels certified review
« Comfortable »

Comfortable to go everywhere in Japan and this hotel can leave bag for 24 hours both before and after join in this

Kareen Business - 05/11/2018 AccorHotels certified review
« Good location and good service »

well located, good Services specially the cel phone! very comfortable bed

Larry Solo - 04/11/2018 AccorHotels certified review
« Everything I needed - Completely comfortable »

I was in town on a one night layover, but wanted to stay in Shinjuku. This hotel was perfect. Location made it easy to get to/from. Quiet. Easy checkin/out. I didnt eat the breakfast, but it was available :) Bed was comfy. I was happy

Ngoc P. Business - 04/11/2018 AccorHotels certified review
« Not too bad »

Bad surprise by Ibis staff attitude : In the 27th morning I went downstairs for my breakfast. A staff (male with dark skin) angrily stopped me at the restaurant entrance just because I was still wearing slippers instead of shoes and according to him it was forbidden by hotel regulations . Obviously, I have no intention of wearing slippers walking around the hotel just simply because I got a phone call before going out of my room and forgot to change. Frankly speaking, it was my mistake by incident; and yet, Ibis staff behavior in this morning made me feel like I already committed a crime !??

Tom Solo - 03/11/2018 AccorHotels certified review
« Great Location »

Great Location and comfortable stay

Owen Solo - 03/11/2018 AccorHotels certified review
« Close to everything »

Lovely hotel and close to everything, Rooms are bigger then what i thought compared to other Japanese hotel Only downside to it would be the hard bed but i hear that is normal here as I am just used to sleeping on a very soft one.

Mychia Business - 02/11/2018 AccorHotels certified review

Good, location great and facilities clean

Ursula R. Couples - 01/11/2018 AccorHotels certified review
« Ibis Hotel Shinjuku »

Actually we need for 2 nights but we stay just 1 night because of the room was full at that time. The location is a plus point, just a step to shinjuku station.

Anonymous Solo - 30/10/2018 AccorHotels certified review

Spacious room with great location.

Sh Solo - 30/10/2018 AccorHotels certified review
« Good location but small rooms »

I have stayed to nights. The room was clean but really small. The location is good to look around either in Sinjuku or to take the metro. The breakfast was good for Ibis levels. The staff were friendly

Nathan M. Couples - 30/10/2018 AccorHotels certified review
« Quiet, great location »

Good, room was clean and quiet. The location was excellent.

Solo travel - 30/10/2018 TripAdvisor review
« Good value »

Great location easy to reach from Shinjuku station. Friendly staff. Free mobile phone provided was most useful. In spite of noisy location hotel is very quiet. If the escalator is going down use the lift next door for an easy way to get to reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Relax59768781039 We appreciate you to taking time to write down your experience. We were pleased that you felt comfortable during stay at ibis Tokyo Shinjuku. I make sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for preferable comment. We hope to welcome you again in the near future. sincerely Kenkichi Takane Reception ibis Tokyo Shinjuku

ang946 Solo travel - 29/10/2018 TripAdvisor review
« Excellent & efficient »

Excellent & efficient in service (Front Desk) and cleanliness of the room. Hotel location is perfect, really convenient to get around for food, shopping and train stations. Vending machines and washing machines available on the floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ang946 Thank you for taking the time to tell us about your experience at ibis Tokyo Shinjuku at our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kenkichi Takane Reception ibis Tokyo Shinjuku

Se… Business - 28/10/2018 AccorHotels certified review
« Best location »

Good the bathroom hotel

Couples - 23/10/2018 TripAdvisor review
« Fantastic location and warm welcome »

The hotel is 8 minutes walk from Shinjuku Station and bus depot, a major transport hub to all parts of Japan. It is surrounded by tiny restaurants and bars and within easy walking distance of major department stores.The staff is welcoming and rooms are spotless. Though small rooms include everything one needs.Breakfast is fresh and tasty. We will certainly stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear hawdownunder We appreciate you for taking time to write down review. As you mentioned we are located in heart of Tokyo, and it is easy to access to usual point where the many people prefer. It is always a pleasure to receive positive feedback. We make sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for sharing your experience. We hope to welcome you in near future also. sincerely Kenkichi Takane Reception ibis Tokyo Shinjuku

Anonymous Solo - 21/10/2018 AccorHotels certified review

My experience in your hotel is very good, meet my expectations on services and cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

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