Hotel - ibis Tokyo Shinjuku
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Ibis Hotel Hotel

ibis Tokyo Shinjuku Hotel

7-10-5 Nishi-Shinjuku,  Shinjuku-ku, 
160-0023  TOKYO
JAPAN

1,137 reviews
TripAdvisor Rating Based on 1,137 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • 1 restaurant(s)
  • 1 bar(s)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 206 rooms
  • 206 non-smoking rooms
    • Air conditioning
    • Automatic air control
    • Free access with phone card
    • WIFI in your room
    • High speed transmission line
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 3,243 reviews

Our guest reviews for ibis Tokyo Shinjuku

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,137 reviews
AccorHotels certified review
Craig Couples - 20/09/2017
« Very good stay. Excellent service »

Room was well laid out and modern. Staff were excellent and always helpful.

AccorHotels certified review
Andrew Solo - 19/09/2017
« Fantastic place to stay with all my expectations met. »

Easy check in. Polite staff. Clean room. Close proximity to the subway. Close to shops and restaurants.

AccorHotels certified review
Adrián V. Couples - 18/09/2017
« Great stay »

Very friendly staff, specially the guy who checked us in (don't know his name, sorry!). The wifi was slow in the room, but it was a very minor problem for us.

AccorHotels certified review
S. C. S. Solo - 16/09/2017
« Clean n neat »

Very near to station and friendly staffs

AccorHotels certified review
Pb748 Couples - 15/09/2017
« Highly Recommended »

Hotel is in a very convenient location near Shinjuku station, about 10 minutes walk from the station and be sure to take the West Exit. We stayed for a total of 7 nights split over 2 segments. The hotel was very helpful in firstly responding to my confirmation email prior to our visit, plus assisting with my question on arranging a birthday cake for my wife, so thanks for that. Check in went smoothly and staff spoke reasonable English. Reception was more than happy to hold our suitcases until actual check in time, and also hold one of our suitcases for the 4 nights we traveled other parts of the country. The rooms are small, but your not in Tokyo to stay in your room all day! The room had every convenience we required. Rooms were very clean and housekeeping replaced towels and other items each day. The bed was very comfortable, however I found the pillows too firm, but that comes down to personal preference. We did not use Cafe Rendevous or the WiFi during our stay, so I cannot comment on these services, the Cafe however looks nice. The staff at the front desk also acknowledged us each time we passed through reception on our daily adventures in and around Tokyo which I thought was a nice touch. I would certainly have no hesitation in recommending and staying at the Ibis Shinjuku when we return to Tokyo.

AccorHotels certified review
Anonymous Friends - 13/09/2017
« Great ! »

Nice staff. The room is clean and so comfortable.

AccorHotels certified review
Alan Couples - 13/09/2017
« Clean quiet and well located. »

Very happy with our stay at Ibis where we have stayed previously so we knew what to expect. Check in was quick and efficient with staff always helpful.

AccorHotels certified review
Anonymous Solo - 12/09/2017

The staff was really friendly and helped in everything I needed. They even called a taxi for me in the morning.

AccorHotels certified review
Murray Families - 12/09/2017
« Great location for a tired crew »

We jetted into Narita late 1 night and seeing the Ibis when we arrived at Shinjuku was the best sight we could have. Rooms were very comfortable and spacious (given Japanese rooms are usually quite small) and the buffet breakfast the next day was perfect for our family as well.

AccorHotels certified review
Wings Solo - 11/09/2017
« Excellent Services and friendly front desk staff »

Location and service of my stay was prefect. However, the reduction of noise from my stay on 7 September still have room to improve. The noise from my floor's lift lobby and other room next to me were affected my sleeping.

AccorHotels certified review
Pandu W. Families - 10/09/2017
« Great experience »

Great location, helpfull staff

AccorHotels certified review
Dolores R. Couples - 10/09/2017
« Very happy with the hotel »

Only issue I had was no English Channel on the TV. I was surprised to find the BBC World News was dubbed. Other than that a very injoyable stay.

TripAdvisor review
Family - 09/09/2017
« Great overnight stay »

We arrived in Tokyo at 10pm from Australia. Ibis was a quick 5 min walk from Shinjuku Station. With 2 young boys this was a must (especially at that time of night). We had 2 rooms with a buffet breakfast and couldn't fault anything. Will definitely be a returning customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mandgharch-sama, Thank you more for being our guest during your stay in Tokyo. We are all very happy you liked the time in our Ibis Tokyo Shinjuku. For all our member at the Hotels it is a pleasure to receive positive feedback like yours and we wish that you took a lot of memories home to share with our friends. Of course I will share and tell our team about you positive feedback as we strive to provide a outstanding service to all our guests during the stay with us. This will show that we are on a good way and our guest are satisfied. Thank you again for sharing your experience. Hopefully we are able to welcoming you in near future again. Best regards, Johanna Jegelka Quality Department

AccorHotels certified review
C. A. Friends - 07/09/2017

Pleasant.

AccorHotels certified review
Anonymous Solo - 07/09/2017
« Nice, simple »

Comfy and good.

AccorHotels certified review
Anonymous Solo - 07/09/2017
« Room was very small but service was overall helpful »

Location was great, rooms could have been prepared from noon onwards, some occasions, the cleaning lady was trying to enter around 9am

AccorHotels certified review
Timmy A. A. Families - 06/09/2017
« Strategic place and nice employees »

Near main station like buses and train and shopping store. Nice employees and welcoming place

AccorHotels certified review
Ken Friends - 05/09/2017
« Good location , Nice Stay »

Location was convenient and rooms were clean. Unfortunately, the team was unable to provide alternatives (understandably) for guests who arrive earlier . Candidly , me and my friends arrived on the morning flight from US (>16 hrs flight) and was unable to check in earlier or a place to freshen up. Perhaps a holding room to allow long haul travellers to refresh will be a nice gesture.

AccorHotels certified review
Alex Friends - 04/09/2017
« Good business hotel 5 minutes walk from Shinjuku station »

Excellent reception staff were very helpful and all spoke good English which helped us get the most out of our visit to Japan. Hotel is a convenient walk to Shinjuku station for all transport connections around the city. The room was a bit cramped, and we could hear police sirens late at night, but given the central location this should be expected.

TripAdvisor review
Business - 04/09/2017
« Cost-effective Oasis near the heart of Shinjuku/ Tokyo »

Very efficient check-in and check-out, with members welcome drink offered. Multi-lingual staff available. Good coffee-shop/ restaurant by the lobby with a reasonable selection of food and drink, while there are dozens of places to eat within 5 minutes walk. Rooms are on the small side, but well laid out, maximising the use of space. Great location, a few minutes walk to Shinjuku station and the subways. Price-wise, it represents very good value, whether for business or holiday. Been coming here since it was open, and will continue to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B-sama, Thank you for being our guest during your stay in Tokyo. We are all very happy you liked the time in our Ibis Tokyo Shinjuku. For all our member at the Hotels it is a pleasure to receive positive feedback. Of course I will share and tell our team about you positive feedback as we strive to provide a outstanding service to all our guests during the stay with us. Thank you again for sharing your experience. Hopefully we are able to welcoming you in near future again. Best regards, Johanna Jegelka Quality Department

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