Hotel - ibis Tokyo Shinjuku
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Tokyo Shinjuku Hotel

4.0/5 1,386 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
See all services

Hotel location

Our rooms

  • 206 rooms
  • 206 non-smoking rooms
    • Air conditioning
    • Automatic air control
    • Free access with phone card
    • WIFI in your room
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 4,408 reviews

Our guest reviews for ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,386 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Pjm37 Business - 14/09/2018 AccorHotels certified review
« Great staff - Great location »

I was very impressed with the staff. They helped me with directions, addresses in Japanese and were just generally very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Friends - 12/09/2018 AccorHotels certified review
« Pleasant stay »

Good use of space in compact room. Clean. Convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Eduardo M. Solo - 09/09/2018 AccorHotels certified review
« Very good experience »

Very small room, specially the bathroom, English staff was not very good, but they were really king and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Rod B. Friends - 08/09/2018 AccorHotels certified review
« Great 3 day stay in Shinjuku »

Rooms were small but comfortable. Service was very good at the counter and on the room side. good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anuswadi S. Families - 05/09/2018 AccorHotels certified review
« Love to be here and shall come back ! »

We've been coming back here several times and everytime made us so pleased to choose staying here. The location and be so convenience to go around Tokyo. The room, the bed, the toilet down to the pillows were as comfort as it could be eventhough at this time Tokyo was so warm. Everytime coming back from outside the hotel made us felt coming back home. Thanks Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Taksa-orn S. Solo - 05/09/2018 AccorHotels certified review
« Great location & worth paying »

My trip to Tokyo this time was short. I went there by myself to participate in a CSR program around Shinjuku area so i wanted to look for a reliable and reasonable in term of price hotel in Shinjuku where is easy to acess to trains, restaurants & shoping areas so i chose Ibis as they have what i was looking for. I never tried their single-stay room type. This was my first time & i could say that it’s worth it. I love it. The room is comfortable & the size is just about right for 1 person. Though it was just a night at Ibis Tokyo Shinjuku, i LOVE it. I definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Solo - 05/09/2018 AccorHotels certified review
« Doctor level staff. »

♥️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Chekfoung Solo - 03/09/2018 AccorHotels certified review
« Satisfied overall »

I am happy with my stay overall. I stayed in a single non-smoking room for two nights. The location was good as it is close to the Shinjuku station. There were many cafes, restaurants and shops around. I used the Odakyu exit, and it took me about 5 minutes to walk to the hotel. Shinjuku station is very big, and there are many exits. Service is good. Receptionists are helpful, and they speak good English. The single room I have is pretty small, but I manage to find a space to place my large suitcase, just that I had limited space in the room. It did not bother me much as I need a place to crash. There was a small window in the room, but I can't open it. The room was clean despite a few marks on the wall and carpet. Breakfast was okay for me, slightly limited choices compared to an IBIS style I stayed in Japan. The room was good value overall. The wifi password made me feel welcome :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

A. Solo - 03/09/2018 AccorHotels certified review
« Clean hotel, just as I like it. »

Very happy to the point, I want to come back and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Lynette C. Couples - 02/09/2018 AccorHotels certified review
« Staff very friendly and helpful. Room clean and comfortable. »

This was our 4th visit to the hotel and we will be back next week to end our Japan holiday for a further 2 week stay. As always the front desk staff were friendly, professional and very helpful. Our room was clean and comfortable. We love the location of the hotel within walking distance to many areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Katrina M. Couples - 31/08/2018 AccorHotels certified review
« Memorable vacation in Japan »

Everything was perfect and everyone was so nice and accommodating. The room was spotless clean and it is cleaned daily. The bathroom was also clean and nice. Check in process was fast and front desk were all nice and accommodating. The location was perfect. It’s a short walk to Shinjuku station which is one of the biggesg station in Tokyo. I will definitely stay here again on my next visit to Japan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Albert Families - 30/08/2018 AccorHotels certified review
« Very satisfactorily stay »

Excellent location, front desk service is very good. Room is clear and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Tina F. Couples - 28/08/2018 AccorHotels certified review
« A very pleasant experience »

The service team was very obliging and professional handling all our requests such as baggage storage, baggage transfer to another hotel, etc. The room had all the basic ammeneties and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Chungchunlin Solo - 28/08/2018 AccorHotels certified review
« GOOD »

GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

A. Solo - 28/08/2018 AccorHotels certified review
« good service »

Third time to stay, the hotel situation, staff service and quality of room are very satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Kevin Solo - 27/08/2018 AccorHotels certified review
« Well appointed and located including free smart phone for use during my stay »

Located in a great location Bed was very comfortable Pricing was excellent Smart phone provided for use during my stay which allowed free calls including nternational calls to Australia and assisted with things to do, where to eat and shop without getting lost. Great idea

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Solo travel - 24/08/2018 TripAdvisor review
« Stay in Shinjuku »

The hotel was nice and clean. It had all the regular amenities. However, the bathroom was too small. I couldn't close the door and sit on the toilet at the same time. The internet connection was extremely slow so I could not make a Skype call.

David Solo - 22/08/2018 AccorHotels certified review
« Great room, very comfy bed. »

I had a great stay. The room was small but had everything I needed. Everything was clean, and the bed was incredibly comfy. The location was perfect, right in Shinjuku just a couple of minutes from all the bars/restaurants and the station. I would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Couples - 21/08/2018 TripAdvisor review
« Memorable Stay »

This hotel lacks the warmth and friedliness that we experience in the Ibis Lifestyle in Osaka. Need to have staff that understands english to assists the guest. Room standards are acceptable. Location is ok many food outlets around.

Carman C. Solo - 20/08/2018 AccorHotels certified review
« Carman »

the stay this time was nice, and everything goes well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

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