Hotel - ibis Tokyo Shinjuku
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Tokyo Shinjuku Hotel

4.0/5 1,348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 206 rooms
  • 206 non-smoking rooms
    • Air conditioning
    • Automatic air control
    • Free access with phone card
    • WiFi in your room
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating 4,227 reviews

Our guest reviews for ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,348 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 18/07/2018 TripAdvisor review
« Great location, rooms and service »

I would recommend it to everyone. It's a great location. We had a triple room with plenty of space. There is a phone with internet in the room that you can use while you stay at the hotel. Narita express to the airport is just across the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you very much for choosing and staying with us this time as well as sharing your lovely feedback. We hope you had a great time in Tokyo and look forward to see you in the future if you have a chance to visit in Japan again. Thank you. Kind regards, Shoko Ibis Tokyo Shinjuku

Tim Couples - 14/07/2018 AccorHotels certified review
« We had a great time! »

Nice room comfy bed and location is superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

M Friends - 14/07/2018 AccorHotels certified review
« Easy, clean, comfortable with hospitality. »

The staff are always assisting with me in many ways. Rooms are clean and comfortable enough. Good budget class hotel with reliability.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Wiwin W. Families - 14/07/2018 AccorHotels certified review
« Smelly toilet »

I checked in on july 5th and july 7, booked 2 rooms, total 3 days, the toilet was smell like pee, toilet and bath tub looked clean, i thing is the floor causing of the awfull smell,floor not cleaned enough Staff is confusing the only problem was i bought ticket bus to narita through hotel, and i ask hotel staff to help me booked my taxi to the bus station, the hotel staff sent me to diffrent location of the bus ticket that we bought from the hotel ??? Luckyly i can manage the ticket and change it,and i still have enough time to catch my flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking the time to tell us about your experience at the ibis Tokyo Shinjuku. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Furthermore, I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Once again, I am so sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Tokyo T. Solo - 14/07/2018 AccorHotels certified review
« A great place to enjoy the city to its maximum »

Situated in Shinjuku, the property is great for leisure and tourism. I could go to several spots such as Shinjuku garden and Samurai museum whenever I wanted. The property is also very close to Shinjuku station thus making travel extremely easy. The food is also great with plenty of options for vegetarians.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our great location.. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Solo - 13/07/2018 AccorHotels certified review
« Comfortable »

This was my second stay at Ibis Shinjuku during a trip to Tokyo. The room I was assigned during my second stay (925) was a much better, more functional layout than the previous room I had been assigned. The hotel is very well located. The reception staff were incredibly helpful. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. Furthermore, we appreciate your stay at ibis Tokyo Shinjuku again and again. Your kind reply means a lot to the team and we are constantly striving to deliver a better service to our guest. Thank you so much and we look forward to welcoming you once again in the near future. Sincerely, Reception Nakano

Family - 13/07/2018 TripAdvisor review
« Good hotel, strategic location »

The room is really small as most of the hotels in Tokyo do but it was clean. The location was strategic and within walking distance to mall, cafes and Shinjuku Station. Staffs are helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you very much for choosing and staying with us this time as well as sharing your lovely feedback. We are very grateful that you enjoyed your stay although we made you feel not much enough comfortable about the room. We hope you also had a great time in Tokyo and look forward to see you in the future if you have a chance to visit in Japan again. Thank you. Kind regards, Shoko Ibis Tokyo Shinjuku

Ash O. Couples - 12/07/2018 AccorHotels certified review
« Great stay! »

Great stay! Great location and room facilities!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Dyanna Solo - 12/07/2018 AccorHotels certified review
« Id call this comfortably concise accomadation »

Every little detail was designed to be comfortable, fit neatly into a small space , and I was agreeably suprised to find how relaxed I was in my room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Graeme O. Couples - 12/07/2018 AccorHotels certified review
« Comfortable, good location »

Had a good stay. Staff was friendly and helpful. Location is good, 5 mins walk from Shinjuku Station West Exit. Near Kabuchiko but not the crowds. The room size was reasonable by Tokyo standards, but very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Junwei Couples - 11/07/2018 AccorHotels certified review
« Hotel with great service and location »

Hotel is very near Shinjuku station and the shopping area. Service is great with free upgrade of room for le club accor gold member and free welcome drinks. Storage of luggage is allowed before check in and after check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Y C. Friends - 11/07/2018 AccorHotels certified review
« Easy Access »

Though it's a small hotel, everything seems fine and comfortable. It's within walking distance to Shinjuku Station West Exit and Kabukicho. There are a lot of dining places and convenience stores nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our great location.. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Sunny Business - 10/07/2018 AccorHotels certified review
« It was a good first experience. »

It was a week stay at Ibis Shinjuku and was really happy with the service of the reception staff who diligently assist me to navigate around Shinjuku to find good halal restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Cherry Families - 09/07/2018 AccorHotels certified review
« Great! I will stay at Ibis again when l come to Japan. »

Location is good, nearby station, department store and restaurants. Room was tidy and clean. I slept well because the pillow was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Danny A. Business - 09/07/2018 AccorHotels certified review
« stay was ok, room was clean and tidy, hallway was noisy with kids playing »

stay was ok, room was clean and tidy, hallway was noisy with kids playing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Padchy Families - 08/07/2018 AccorHotels certified review
« Good location, nice staff and convenience room »

We found that hotel is close by to Shinjuku location altogether with restaurant and shoppping places including lumine est. Room is small size but understandable since it located in Shinjuku. I decide to book 2 single rooms instead of one double for better convenience when stayed with my mom. Staff is nice and I love the fact that they are responsive with emails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our Staff. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Fumito Solo - 08/07/2018 AccorHotels certified review
« Convenient and comfortable stay »

Room was small but clean and comfortable. High value for money. There are countless shops and restaurants near the hotel. Bus to airports and sightseeing spots are available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Anonymous Families - 06/07/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

Manuhou F. Solo - 06/07/2018 AccorHotels certified review
« Great location, friendly staff, comfortable stay »

I enjoyed staying at the ibis, it was a very comfortable room, located perfectly for a newbie to Tokyo, the staff were very friendly and helpful, showing me on a map the best locations in and around Shinjuku, the bathroom was abit small but due to extensive research and my budget I was expecting this no matter where I stayed, the cafe below is perfect for a hangover and great food, unfortunately due to my budget and my length of stay in japan, I couldn’t stay here any longer, I didn’t pre-book and they accepted me with open arms after spending the day lost in Shinjuku trying to find good accomodation, even after my first experience on a night out, and I came back intoxicated asking if I could stay another night, again was welcomed gleefully, definitely would recommend for a couple or friends trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from ibis Tokyo Shinjuku, Thank you for taking your time to tell us about your experience at the ibis Tokyo Shinjuku. At ibis Tokyo Shinjuku, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments and feedback with our team for improving the quality of service and hotel facilities. We appreciate you sharing your experience, and it is our hope that your next visit will be more pleasant. Sincerely, Reception Nakano

Joy Solo - 06/07/2018 AccorHotels certified review
« Great »

Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is such a pleasure for us to read your compliments about our Staff. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Reception Nakano

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