Hotel de la Cité Carcassonne-MGallery 5 stars

TripAdvisor rating 4.5/5 1,888 reviews
Hotel de la Cité Carcassonne-MGallery
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Hotel extras

  • An enchanting hotel within La Cité

  • Unique culinary experience at the hotel's gourmet restaurant

  • A peace haven in the hotel's gardens adjacent to the City walls

  • An exceptional panorama of Château Comtal and the lower town

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel de la Cité Carcassonne-MGallery

Place Auguste Pierre Pont
La Cité
.
11000
carcassonne
france

Tel: +33468719871

Fax: (+33)4/68715015

Contact email

Check-in from 16h00

Check out up to 12h00

  • CITE CENTRE VILLE :   LIGNE 4 CITE MEDIEVALE

  • By plane

    CARCASSONNE SALVAZA At 7km / 4.35 miles

  • By plane

    TOULOUSE BLAGNAC At 106km / 65.87 miles

  • By car

    CARCASSONNE EST At 9.99km / 6.21 miles

  • By train

    CARCASSONNE At 4km / 2.49 miles

GPS :43.205627, 2.362696

Our accommodations

Sculpted wood paneling, ornamental tapestries and stained-glass windows - everything comes together to create a warm and intimate atmosphere. Spacious rooms elegantly decorated in a sophisticated French style and pleasantly furnished thanks to the know-how of local artisans.

CLASSIC ROOM, 1 king size bed, view of the narrow city streets

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 double bed and twin beds

  • Max. number of persons: ‌4
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 king size bed, view of gardenand ramparts

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

STANDARD ROOM, 1 single bed

  • Max. number of persons: ‌1
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

DELUXE SUITE, 1 king size bed, 1 sofa, view ofthe garden or basilica

  • Max. number of persons: ‌2
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe Suite, 1 double bed, 1 single bed, 2 rooms, terrace, garden or rampart view

  • Max. number of persons: ‌2
  • Area: From 55
  • Views: Panorama view, Mountain view, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

LA BARBACANE

Type of cuisine: Gourmet

Authentic setting and sophisticated cuisine by the star chef Jérôme Ryon (1 Michelin star), where his creativity emphasizes local products and you can discover exceptional wines. Terrace in summer. Closed from February 16 to March 14, 2015

Lunch

12:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR BIBLIOTHEQUE

Photo non contractuelle / Strictly non binding

Immerse yourself in the warm atmosphere, take a seat in our impressive library and leaf through the hotel records dating back to the 1930s, all while enjoying a whiskey or Armagnac from our remarkable collection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 350 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Hotel de la Cité Carcassonne-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

3,952 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,888 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very special place

Customer review rating 4.7/5

Colin W. Couples - 15/07/2019 AccorHotels certified review

Almost perfect. Poor bedroom air conditioning and disorganised and sometimes slow service at restaurant and garden, our only complaints

Lovely setting

Customer review rating 4.7/5

Liza Couples - 15/07/2019 AccorHotels certified review

Disappointing check in but building is quite beautiful.

Not a 5 star hotel

TripAdvisor rating 4.5/5

Vacation24392355133 Business - 15/07/2019 TripAdvisor review

Poorest breakfast seen in a long time, apples with brown spots, mold on the strawberries, 5 waiters in the room, nobody came to our table. When checking out we were offered free parking as compensation, you must be joking!!! Willy Mosselman tel 0676841534

Beautiful and elegant

Customer review rating 4.7/5

Mark T. Families - 14/07/2019 AccorHotels certified review

Wonderful crew working at the hotel. Stunning building and excellent pool and gardens. Best thing is staying in the city after the tourists have left in the evening

Fabulous

Customer review rating 4.7/5

Laura Couples - 12/07/2019 AccorHotels certified review

Fabulous!

Wonderfully relaxing in the most magical setting

Customer review rating 4.7/5

Anonymous Couples - 12/07/2019 AccorHotels certified review

Wonderful from start to finish. From the lovely lady at the car park ,the porter who took us by car to the hotel and gave us a guided tour after check in ( which was quick and efficient), to our beautiful room with magical views , wonderful long lazy breakfasts, time spent in the garden which was so peaceful, the pool which was very welcome given the very hot weather , to check out and another car ride to get our taxi to the airport. We needed a relaxing break , staff were lovely and respected our privacy. What more could we ask for. Thank you , now we have found you, we will return .

Wonderful hotel inside the walls

Customer review rating 4.7/5

Tova G. Couples - 09/07/2019 AccorHotels certified review

The service was impeccable and the room was spotless and spacious with a large bathroom. The breakfast had all the choices one could desire plus more. Beautiful pool area with cypress trees lining the area and the the large garden was perfect for an aperitif, breakfast or dinner. The hotel transport to and from the car-park was efficient.

Nice stay, nice setting, minor improvements would make it superb

Customer review rating 4.7/5

W Couples - 09/07/2019 AccorHotels certified review

We had an enjoyable stay. We arrived early, before the check-in time, so we had lunch in the bar. The promised ready time turned out to be optimistic.

Best hotel, I have ever stayed at!

Customer review rating 4.7/5

Kay C. Couples - 08/07/2019 AccorHotels certified review

The location of the hotel is amazing, the service is excellent and the bed was super comfy.

Nice hotel in a historic city.

Customer review rating 4.7/5

Anonymous Couples - 08/07/2019 AccorHotels certified review

The hotel was very nice with only minor issues mostly related to being there during a heat wave.

Amazing!

Customer review rating 4.7/5

Lisa B. Couples - 08/07/2019 AccorHotels certified review

The hotel was fantastic and the staffs were so helpful and lovely.

Beautiful hotel suite and excellent service

Customer review rating 4.7/5

Sf T. Families - 07/07/2019 AccorHotels certified review

Maxime, our driver/bellhop/valet, was super nice and welcoming.

Perfect experience in a unique location

Customer review rating 4.7/5

Clan A. Couples - 07/07/2019 AccorHotels certified review

The central location made it possible to explore far more thoroughly knowing we could rest well, nearby. One of the best hotels we have ever stayed at - worldwide.

Great hotel but ruined to a degree by not providing showers on day of check out

Customer review rating 4.7/5

Thomas M. Couples - 07/07/2019 AccorHotels certified review

Hotel was good. Food was ok, not as good as expected but still good. Very disappointed we could not shower after check out - not much effort was put in to help on this matter either

Superb hotel in beautiful setting

Customer review rating 4.7/5

Tc Families - 06/07/2019 AccorHotels certified review

Lovely hotel, excellent service, fantastic restaurant. Being able to relax by the pool in a medieval castle is a very special experience. Breakfast is excellent and the view from the gardens is amazing.

Excellent Stay......Loved Every Minute!

Customer review rating 4.7/5

Jacqueline T. Couples - 06/07/2019 AccorHotels certified review

Wonderful reception, we were up-graded on arrival and had a bottle of Champagne in our room, we ate in the Barbacane, a memorable experience, room service was also good. The staff were,without exception, attentive and helpful. We were returning guests and it was even better than last time!!

Perfect

Customer review rating 4.7/5

Phil Y. Couples - 06/07/2019 AccorHotels certified review

Perfect

Wonderful couple of days in Carcassonne.

Customer review rating 4.7/5

Anonymous Business - 06/07/2019 AccorHotels certified review

Excellent staff and service. Some improvements for bathroom facilities are recommended.

Amazing- back next year

Customer review rating 4.7/5

James R. Families - 04/07/2019 AccorHotels certified review

Everything was perfect- although maybe someone coming to pool area to take drink orders.

Unforgettable stay in the most elegant hotel

Customer review rating 4.7/5

Anna, W. D. Couples - 04/07/2019 AccorHotels certified review

Superb experience in every way. The welcome area functioning and luggage delivery is a dream! Monique from the reception was exceptionally helpful and pleasant to us. The historic building itself is a treat to even see, let alone reside in. Our dinner in La Barbacane was one of the best dinners ever. The setting is beyond excellent! In short, it doesn't get any better.

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