Hotel - Mercure Gerringong Resort
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Mercure Hotel

Mercure Gerringong Resort

1 Fern Street 
2534  GERRINGONG
AUSTRALIA

706 reviews
TripAdvisor Rating Based on 706 reviews
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Check-in from 14h00
Check out up to 11h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Visitors looking for hotels in Gerringong can choose from a range of accommodation options at Mercure Gerringong Resort. Stylish and contemporary, the hotel's 52 guest rooms include Standard and Superior options, both suitable for up to two guests.Elegantly styled in crisp whites and rich chocolate tones, each guest room at this impressive Gerringong hotel features a 44" plasma TV with in-room movies, an iPod dock and tea & coffee facilities. Some feature kitchen or kitchenette facilities.

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,494 reviews

Our guest reviews for Mercure Gerringong Resort

100% certified reviews from our guests

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3.5/5 TripAdvisor Rating Based on 706 reviews
Certificate of excellence 2016
TripAdvisor certified review
Couples - 26/06/2017
« Mercure Gerringong »

A great Accor hotel in the superb coastal town of Gerringong. The hotel rooms are wonderful and roomy and a good nights sleep is assured. Breakfast was very enjoyable and the restaurant was well appointed and the service quite OK. It has lots of things to do for families and is only about 500 meters to the patrolled beach at Werri Beach or a short drive to Gerroa and seven mile beach. No trip is complete without a trip to the Rugby League Football legend's Cronin's Gerringong Hotel but you really don't have to leave here. We will be back.

AccorHotels certified review
Keryl Z. Couples - 23/06/2017
« best hot breakfast, love it but the bed lamp not working & the toilet seat loose, advised the office member »

It's only my second stay but I adore it, the rooms are very clean, the breakfast is the best, such beautifully cooked food and the BEST bircher Muesli I have eaten.From all Accor hotels over the past years, the Novotel and others, never have hot breakfast ( unless it's a special order) its always luke warm and looks scrappy, I don't take the food. I really think it''s the personal touch and not a very bust motel which makes it so special.The staff are very nice at Mecure Gerringong & I look forward to taking my daughter there to experience such a pleasant stay and I recommend this motel to all my friends. Accor your'e tops

AccorHotels certified review
Brian R. N. Couples - 21/06/2017
« Great overnight stay »

This was our second stay at this hotel and a great overnight stay on our way to visit with my in-laws. The staff were very welcoming and helpful. The room was spacious and spotlessly clean. The bed comfy. Great rain shower. Good selection at breakfast. The added bonus that will keep me coming back is the Bella Char Restaurant. Although the service was very slow on the night we had dinner which often can be the case in regional areas the food and presentation was excellent.

AccorHotels certified review
David W. Couples - 21/06/2017
« Mercure Gerringong »

A great place to stay and only a short 500 meters to Werri Beach which generally is patrolled. I think young families would enjoy this spot. We had a good time Breakfast was delicious evening meal (lamb rump) was ordinary. Sometimes just serve it with plain old vegies. Rooms were wonderful and quiet and we will be back. Staff were very friendly and accomodating.

AccorHotels certified review
Frances X. C. T. Friends - 20/06/2017

The Room was satisfactory ...however, we were not made aware that our room was specifically designed for disabilities (Room 330). Our hot water wasn't hot for our showers in the morning. Courtyard was very messy. Reception didn't have right information regarding the Wine Festival or maybe enough information. As I'm sure you are aware ..that is why most ? or quite a number of your guests were there for that purpose over the long weekend. Courtyard was very messy.

AccorHotels certified review
Kerrie Couples - 20/06/2017
« Pleasant, »

This is the fourth time we have stayed with you. It is always a joy to see the beautiful gardens improve each visit, your hard work certainly is paying off. The staff are always friendly. Disappointied with enquiries made prior to our visit with your continental breakfast. Advised could get 50% off being a club member however upon arrival I enquired and was informed as we were not paying members we couldn't get the discount. I then telephoned the Club to see how we become paying members and was informed there is no such thing as a paying member, so your receptionist doesn't know her products and we missed out on a wonderful breakfast. It was also noted on our previous stay it was not recorded with the Club to get us points. So we hope this time our stay is. We will be back

AccorHotels certified review
Nancy C. Friends - 20/06/2017
« Very enjoyable stay  »

My husband and I stayed at the Mercure Gerringong with two other couples and we enjoyed it. There were just a couple of things that I think needed feedback. We stayed the Sunday of the Long weekend, we went to the Food and Wine Festival at Crooked River Wines and we were amazed that your hotel does not provide a shuttle service for that particular weekend as there was six of us and had to wait for another cab to drop off 4 people and come back and pick up the other couple. The maxi cabs were not available til later in the day. Another thing was the complimentary drinks voucher provided to the Accor members we only got 1 per couple, we have been to other Accor Hotels and they have always provided drinks vouchers for two people, the member and their partner. Apart from that the service and food at the restaurant was excellent. Thank You

AccorHotels certified review
Kerri H. Couples - 20/06/2017
« Great room, great food »

We had a great time and loved the large room. After dinner our key didn't work which was disappointing, this was due to the card being near my phone.

AccorHotels certified review
Catharine O. Families - 16/06/2017
« Good »

Nice property, nice lay out, sadly restaurant had no fish available at dinner - chicken was very nice though - we took up the winter dinner promotion - v good value! There were no eggs (other than scrambled) available at breakfast because they had run out after long weekend - staff v friendly - room 325 was borderline adequate - quite tired actually could do with a refurb - water pressure in shower was terrible

AccorHotels certified review
Mitchell Couples - 14/06/2017
« Stay at Mercure Gerrringong - Queens Birthday Long Weekend »

Room was too noisy. Room attendants forgot to make up our room, only done after we enquired at reception at 3.45pm. Breakfast was poor quality. Dinner at Bella Char was good quality food but the waitress forgot part of our order.

AccorHotels certified review
Anonymous Families - 14/06/2017
« Solid stay »

Room was clean spacious and bed comfortable.

AccorHotels certified review
Chiara Couples - 13/06/2017
« Great experience overall with only a few annoyances »

Just about everything was really great, loved the wifi, the breakfast, the room, the cleanliness, and especially the service by the staff. Only a couple negative comments such as our disappointment that the pool wasn't heated so we couldn't swim (it was freeezing with it being winter), and lack of variety for the dinner menu. Everything else was excellent!

AccorHotels certified review
Connie M. Friends - 13/06/2017

The hotel and staff were helpful. Was disappointed that we were given one complimentary drink when there were two of us and the other hotels give you two. Also I asked if they would make eggs for me and the chef said no, most hotels make eggs to order and they weren't busy.

AccorHotels certified review
Ross B. Couples - 13/06/2017
« We enjoyed our stay very much »

The breakfasts were very good. Nothing lacking. We slept well, room size and facilities good. Bathroom towel rails would be better placed on the walls instead of on the front of the vanity. The shower taps at the back of the shower would be better on the side so you don't get wet turning on the water. The toilet seat was skewed at an angle, needs straightening.

AccorHotels certified review
Bec C. Couples - 13/06/2017
« food was good disapointed with the room »

we phone ahead and were told we could book in at 1.30pm when we arrived our room wasn't ready and we had to wait until 2.30pm for it to be ready for us. I asked for a room with a bath but could not use the bath because of the mould around the handles on the bath and the plug hole

AccorHotels certified review
Ian M. Couples - 13/06/2017
« Nice hotel, shame about the terrible smell in the room and the missing smoke detector. »

While the hotel was pleasant and the service was ok, the room we stayed in (101) has a serious mould/smell problem that I find it hard to believe no one in the hotel knows about. There is even a water mark on the curtains about 30cm up from the bottom which suggests there may have been a flood of some sort through the room. I was also somewhat disturbed on waking in the morning to see that the rooms smoke detector was gone from the ceiling.

AccorHotels certified review
Tommy K. Families - 12/06/2017
« A great place to get away to.  »

Staff were friendly and sincere. We stayed with the family for a night and was a good place to relax

AccorHotels certified review
Glenn E. Couples - 12/06/2017

A great location on the south coast with very comfortable accommodation. Thoroughly enjoyed the dining experience at Bella Char with its friendly staff and excellent food.

AccorHotels certified review
Nancy Families - 12/06/2017
« Pleasant, clean and nice beds. »

My son was very excited to note a PlayStation console in the room. However, games were very worn out and the 2 discs suitable for a 7 year old did not work. No tv reception in our room as well (213). Son was very disappointed instead. I guess it just created an expectation for him. Otherwise very roomy, clean and comfortable. Would stay again.

AccorHotels certified review
Lianne G. Couples - 12/06/2017
« Great service and a lovely spot. »

Weather great, service great, room great, food great!

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