Mercure Gerringong Resort 4 stars

TripAdvisor rating 3.5/5 876 reviews
Mercure Gerringong Resort
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+ 19 Services
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Hotel extras

Featuring a range of elegant indoor and outdoor event space with the capacity to accommodate up to 120 guests, Mercure Gerringong is the ideal choice for business meetings, social functions and weddings on the stunning New South Wales South Coast.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Swimming pool
  • Massage
  • Babysitting on request
  • Golf (Nearby)
  • Tennis
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Gerringong Resort

1 Fern Street
2534
gerringong
australia

Tel: +61242341359

Fax: (+61)2/42341495

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    WOLLONGONG At 26km / 16.16 miles

  • By train

    GERRINGONG At 1km / 0.62 miles

GPS :-34.734797, 150.826771

Our accommodations

Visitors looking for hotels in Gerringong can choose from a range of accommodation options at Mercure Gerringong Resort. Stylish and contemporary, the hotel's 52 guest rooms include Standard and Superior options, both suitable for up to two guests. Elegantly styled in crisp whites and rich chocolate tones, each guest room at this impressive Gerringong hotel features a 44" plasma TV with Foxtel channels, an iPod dock and tea & coffee facilities.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room

Standard Room 1 King Bed & 1 Single Bed

  • Max. number of persons: 3

Standard Room 1 King Bed & 1 Sofa Bed

  • Max. number of persons: 4

Superior Balcony Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room

Superior Balcony Room 1 King Bed & 1 Sofa Bed

  • Max. number of persons: 4
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Superior Balcony Room 1 King Bed & 1 Double Bed

  • Max. number of persons: 4
  • Area: From 0

Our restaurants and bars

Bella Char Restaurant and Wine B

Type of cuisine: Regional

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

Bella Char Wine Bar

Photo non contractuelle / Strictly non binding

The bar is the perfect place to relax, meet friends for pre-dinner drinks and enjoy a choice selection of Australia's finest boutique wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 300

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Gerringong Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,218 reviews

tripadvisor

TripAdvisor Rating 3.5/5

876 reviews

Expected more from Mercure

Customer review rating 4.1/5

Ashleigh Families - 09/10/2019 AccorHotels review

“King bed” one of the two singles that were pushed together was higher then the other. Mould on the shower curtain. Long black hair over the towels.

Mercure Gerringong

Customer review rating 4.1/5

David W. Couples - 08/10/2019 AccorHotels review

A nice hotel located in beautiful Gerringong on the NSW South Coast The staff are friendly and helpful The restaurant is great and offers a good range of food and beverage. Our room was superb it was very large with great views and nice and quiet. We enjoyed our stay and we will be back

I always choose Mercure hotel

Customer review rating 4.1/5

Anthony S. Couples - 01/10/2019 AccorHotels review

Mercure hotels always become my favourite hotel, excellent service, pleasant room and always offer a Fantastic experience

Was clean and tidy disappointed restaurant wasn’t open on a Sunday evening

Customer review rating 4.1/5

John Couples - 01/10/2019 AccorHotels review

As per above

Mr Richard L.

Customer review rating 4.1/5

Mr R. L. Couples - 28/09/2019 AccorHotels review

Pam and I had a great during night here while passing through Gerringong . We plan to stay longer next time.

Without a doubt the worst accommodation experience I have ever had

Customer review rating 4.1/5

Ann Solo - 27/09/2019 AccorHotels review

Firstly it should be noted that I have stayed at the Gerringong hotel many times over the last 20 years but was both saddened and disgusted at how shabby, untidy and disheveled the hotel has become. I checked in (for what was to have been a 2 night stay) but upon opening the door to the room (217) I had been given was disgusted to find the room dirty and in disarray ( the cushions of the divan were even thrown onto the floor). I went back to reception and was then given another room a couple of doors along which also displayed signs of not being cleaned properly. Eventually I was moved to another floor and whilst the room was tidy it was both shabby and run down (as is the whole hotel). I was unable to sleep comfortably for two reasons. 1) whilst the bed linen seemed clean obviously the mattresses and pillows have not been cleaned or renewed for a long,long time which caused my asthma/allergies to flare up.I was sneezing and itchy and 2) just before midnight the people in the room adjoining (there was a closed door linking my room to the next whoever it allowed sound to enter my room) become rowdy in an amorous sense which just added to the unpleasantness of my stay. I had also rather foolishly gone to the restaurant to have something for dinner but the gnocchi (for which they charged an unrealistic $35 per bowl) was both greasy and unpalatable (a gentleman at an adjoining table was very vocal - saying his steak was inedible and he wouldn't even serve meat a tough as this to his dog). To top off the horrendous dinner experience I was informed when I tried to order a cappuccino coffee that they could not provide coffee (the machine was broken down?). Breakfast was the same lacklustre experience. The quality of the food was not befitting of a roadhouse or cheap 1 star hotel - let alone one under the Accor banner. Needless to say I checked out as I could not stay the second night as my allergies were so bad due to the condition and lack of cleanliness within the hotel. All in all - the worst stay I can ever remember. Very sad to see the massive decline in what used to be a showpiece hotel of the area.

comfortable stay

Customer review rating 4.1/5

Peter N. Couples - 26/09/2019 AccorHotels review

very relaxing in a clean and comfortable room

Very satisfied stay

Customer review rating 4.1/5

Ian Couples - 24/09/2019 AccorHotels review

Our room was very spacious and comfortable. We had a good night’s sleep without any noise from adjoining rooms.

A very pleasant stay

Customer review rating 4.1/5

Paul K. A. F. F. Families - 23/09/2019 AccorHotels review

two points to consider. 1. You need reading lights over the beds. 2. Breakfast should close at 10.30 and not 10.0 am.

Nice accommodation

Customer review rating 4.1/5

Anonymous Couples - 23/09/2019 AccorHotels review

Pleasant and very enjoyable. Only one thing was the shower inside the bath.

Mrs Debra M.

Customer review rating 4.1/5

Debra M. Couples - 23/09/2019 AccorHotels review

we had a good time, bit disappointed that our room was not cleaned after coming back to it after 2pm the bed is very soft and the not that happy with the quality of the pillows

Good value in a lovely private environment

Customer review rating 4.1/5

Ian Couples - 23/09/2019 AccorHotels review

It was a rainy cold day and difficult to judge the exterior with windswept areas covered in leaves. We upgraded to a balcony which probably wasn’t a wise economic choice in the poor weather conditions. All up it was good value but the buildings are looking their age.

Sad "resort"

TripAdvisor rating 3.5/5

Peter G Couples - 23/09/2019 TripAdvisor review

Although the staff were friendly and helpful, this would be the saddest Accor hotel I have been to. If I was Accor I would not put my name to it. We entered the room (201) which was well equiped and layed out, but smelt like bleach. We opened the door to air it out but it then began to smell like wet dog. The toilet lid was loose and one of the basin taps just lifted off - things any cleaner should note and organise to be repaired. The bed was old and saggy. The grounds were untidy with weeds coming up and lawns not mowed. The large rubbish bins at the edge of the apartments and carpark had lids permanently open so guests would see the rubbish. The guest laundry was littered and foul as was the entry which also housed the servicing items so the cleaner would walk past it all the time. Dinner was lovely as were the staff, but breakfast was set with bare wooden tables with no napkins, salt or pepper. Breakfast food was good. I just felt like nobody noticed or cared, or maybe no body has set a good culture at this establishment.

Everything Fine Except the Gardens Need Attention

Customer review rating 4.1/5

Anonymous Couples - 22/09/2019 AccorHotels review

Check in fine. Room was fine. Pool looked good but it was too cold to swim properly. Location good. Breakfast was great. Grounds looked rather neglected!

Love this place! Especially the staff

Customer review rating 4.1/5

Dianne R. Couples - 21/09/2019 AccorHotels review

From the moment we checked in it was just such a pleasure dealing with the team! The room was really nice and the dinner was also great! so this made our overnight stay really fantastic!

Enjoyable short stay

Customer review rating 4.1/5

Janis G. Families - 21/09/2019 AccorHotels review

Very nice the only complaint we had were the pillows but overall a very pleasant stay. The dinner and breakfast were very tasty and service was excellent.

Customer review rating 4.1/5

Caitlin. Solo - 18/09/2019 AccorHotels review

Staff were very helpful. There was a mix up with room keys and actual room I was to stay in as the one noted already had people in it but your team were prompt with sorting out an alternative for me. Great customer service.

Enjoyable stay, would stay again

Customer review rating 4.1/5

Richard Couples - 18/09/2019 AccorHotels review

Friendly staff. Bela Char restaurant most enjoyable. Inside of bathroom door of room 322 could do with a paint.

Satisfactory

Customer review rating 4.1/5

Hermann M. L. Friends - 18/09/2019 AccorHotels review

The stay was ok but when we had dinner in one night the service was very slow and it was not busy that night

Poor the apartment needs updating and refurbished

Customer review rating 4.1/5

Nina Couples - 17/09/2019 AccorHotels review

The building inside and outside the premises looked very tired needs upgrade. The staff were ok but the breakfast was poor. Would not stay here again

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