Hotel - ibis Styles Canberra
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Canberra Hotel

3.5/5 975 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 15:00-21:30
    • Opening hours : Week-end 15:00-21:30
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Perfect for both business and leisure travellers, ibis Styles Canberra offers a range of convenient accommodation options for individuals, couples, families and groups of friends travelling together. Guest rooms at this stylish Canberra hotel can accommodate up to three or four guests, with Family, Superior and two bedroom apartment options available. Each room features an LCD TV with Foxtel, wired and wireless Internet with included 100Mb daily download, tea and coffee making facilities, and an ensuite.

  • 207 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,447 reviews

Our guest reviews for ibis Styles Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 975 reviews
Pissed Business - 08/08/2018 AccorHotels certified review
« I am still waiting for my $10 security bond to be released off my credit card. 2.5 weeks ago. »

I am still waiting for my $10 security bond to be released off my credit card. 2.5 weeks ago. Dumb business. No more stay. Dumb business

Our hotel has responded to the review
Our hotel has responded to the review

We are sorry to hear that your bank's processes have delayed the automated release of this transaction and hoe they are able to assist you.

Anonymous Couples - 07/08/2018 AccorHotels certified review
« A wonderful experience with excellent service. »

The man at the front desk was extremely welcoming and lovely. Very nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

We sincerely thank you fr your positive comments and will be sure to pass on your compliments to our Reception team.

Monowar M. Families - 04/08/2018 AccorHotels certified review
« Very friendly staffs and wonderful place within budget »

I stayed this hotel second time and was happy with the service I got. It was very relaxed. My sons also enjoyed there time over there.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Monowar, we extend our thanks for your positive comments - it is great to know that bot you and your son enjoyed your time with us.

Cfj Families - 03/08/2018 AccorHotels certified review
« Comfortable »

The bed was very comfortable, which is important. The bathroom was a bit small, but totally fine otherwise. Breakfast was quite good and at a very competitive price. Room price is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Hi CFJ, it is great to know that you enjoyed our brand new Sweet Bed by ibis Styles - they really make for a fantastic night's sleep!

Sam Families - 02/08/2018 AccorHotels certified review
« All good. »

it's all good

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for sharing your positive comments with us, Sam

Leon Couples - 02/08/2018 AccorHotels certified review
« Very happy »

Conveniently located to our needs. Clean rooms, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Hi Leon, we are really happy to hear that the hotel was the perfect choice for you - we look forward to seeing you again soon!

Julie Couples - 02/08/2018 AccorHotels certified review
« very comfortable »

i would love to see and use hand sanitiser in your buffet breakfast area

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your suggestion on how we can improve the guest experience, particularly in the restaurant, Julie

Ja Business - 02/08/2018 AccorHotels certified review

The front desk personnel were very helpful and were happy to help. The hotel was very basic and amenities limited, particularly for the high price paid for a weekday night

Our hotel has responded to the review
Our hotel has responded to the review

Hi JA, we understand that Canberra can be a little more expensive than expected during peak periods however we are pleased to confirm that your rate was among the lowest in market.

Stephanie M. Families - 02/08/2018 AccorHotels certified review
« Lovely comfy room and big bed »

We’d just stayed at some pretty crappy accommodation in Jindabyne, so it was a welcome change to have a nice big room and bed and shower with good pressure. The staff were lovely and friendly, my son loved the stickers and colouring book that they gave him, it made the car ride back to Sydney easier!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Stephanie, it's lovely to hear that your time with us was so enjoyable and that your car ride home was easier!

Rikk Business - 02/08/2018 AccorHotels certified review
« Great, as per usual »

Stay here regularly for business and is always great.

Our hotel has responded to the review
Our hotel has responded to the review

It's always great to hear positive feedback from our regular guests and we look forward to welcoming you back again soon, Rikk.

Anonymous Families - 01/08/2018 AccorHotels certified review
« Good »

Good, Room was great, and very clean, well maintained during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

We are so pleased to hear that your visit was comfortable and enjoyable - thanks for your feedback :)

Tareq R. Business - 01/08/2018 AccorHotels certified review
« Great value for money. Good location. Free parking. »

The staff were very nice. Service was always with a smile. Parts of the hotel need renovation. I won't complain too much about that. The room rate was excellent, the rooms are spacious and the staff are very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Tareq, it is nice to hear you enjoyed your time with us and we appreciate your comments on the quality of the accommodation

Meg Couples - 01/08/2018 AccorHotels certified review
« Exceptional at a reasonable cost »

Clean, comfortable,spacious and quite

Our hotel has responded to the review
Our hotel has responded to the review

Hi Meg, our team are very conscious of our desire to provide great-value accommodation and it's lovely to know we have this balance right.

Yingyan Z. Families - 01/08/2018 AccorHotels certified review

Very good. Free parking. Location is super.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Yingyan, we are very grateful for your positive rating and look forward to seeing you again soon.

Catherine M. Families - 01/08/2018 AccorHotels certified review

It was comfortable and our room was close to the facilities Beds were were great Room tidy and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Thanks so much for your positive comments, Catherine - we are really pleased that your time with us was comfortable and enjoyably.

Alison Couples - 01/08/2018 AccorHotels certified review
« Disappointing »

We have stayed at many Ibis hotels worldwide, and this was definitely not up to standard. Our check in experience was terrible - we arrived late at night and had to wait for a passing guest to let us in, and then waited directly in front of the check-in clerk while she finished up what certainly looked like a personal call, without being acknowledged at all. She was perfunctory and also gave very unclear directions to our room. We then found the car park to be a dark, sprawling, trash filled & unorganised area which I certainly wouldn’t be comfortable walking through by myself if the dark. The room itself was very old and felt quite run down, although clean. Our check out was much more in keeping with our previous Ibis experiences- friendly, quick and super helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, we are disappointed to hear that your experience did not meet your expectations and will work through your feedback with our team.

Olivia Solo - 01/08/2018 AccorHotels certified review

The gentleman that greeted me was so warm and welcoming. Made my whole experience so wonderful. Seriously could not fault him. He gave me so much useful information and was just genuinely super lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Olivia, we agree that our team are genuinely amazing and we will be sure to share your positive comment with them :)

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Satisfactory »

Stayed for one night. Room was lovely, though bathroom was covered in small black ants in the morning. Notified reception upon checkout. Restaurant was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback with us - we're sorry the restaurant experience let down your visit

Dionne Families - 31/07/2018 AccorHotels certified review
« It was good. satisfactory »

Hotel was nice. Check in staff were friendly. Was surprised there was no lift up to the first floor as we had several big bags and it was difficult getting them up the stairs. We had a room with 2 x queen beds. One of the beds was terrible as the middle of the bed springs had sunk in so when I lied down my back was tilted into the middle of the bed which made it very uncomfortable. Also the limited parking meant when we came home around 5pm we had to park right down the back of the property and walk a bit with the kids in the freezing cold. Breakfast buffet was very nice and at a great offer of only $1 per person. Overall the hotel was good.

Megan Families - 30/07/2018 AccorHotels certified review
« Great front desk help but disappointing overall »

Ebony was an absolute pleasure to deal with when making our phone booking after having numerous issues trying to book online through the Accor website. The website kept giving an error and when we rang to book direct at the hotel and queried the online price as being cheaper, we were told to book online - despite the fact we couldn't because the website had an issue. Thank goodness to have Ebony answer the phone when we called back to try again. Matt was fabulous upon our check in and when we had any other queries. Unfortunately on our first morning the pipes froze so we could not have a shower as there was no hot water. We booked for dinner in the restaurant. After waiting a considerable amount of time to firstly receive menus and then again for someone to take our order, we ended up eating elsewhere as 4 meal options we requested were unavailable - this fact should have been told to us when we were given the menus, not after leaving us for 20 minutes to make our meal choices to then be told they were unavailable. We also booked 2 rooms with a King bed and a single bed, however, we were given 1 room with a double bed and a single. When we queried that we were told they hadn't had a chance to replace the bed in that room with a king bed. Each day when the rooms were serviced there was always something missing or not done. One day the beds weren't made in one room, milk had been replaced only in one room on all 3 mornings and 2 of the days one room only had fresh, clean glasses replaced. On our first evening one of the glasses had something in it that appeared to be mould or something similarly grimy. The bar advertises cocktails but doesn't actually have them.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Megan, although we are naturally pleased that our service team performed at their best we are very sorry that the rest of your stay was impacted by patchy service. We will address these issues with our back-of-house teams.

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