Mercure Wellington Central City - Hotel & Apartments 4 stars

TripAdvisor rating 3.5/5 651 reviews
Mercure Wellington Central City - Hotel & Apartments
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Hotel extras

Mercure Wellington Central City Hotel & Apartments also offers a charge back from Abel Tasman Hotel Bistro 169, a 1 minute walk from the hotel.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • WELLINGTON
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Wellington Central City - Hotel & Apartments

130 Victoria Street
Te Aro
6142
wellington
new zealand

Tel: +6443854166

Fax: (+64)4/3854167

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    WELLINGTON At 7.9km / 4.91 miles - Shuttle paying

  • By train

    WELLINGTON CENTRAL At 0.8km / 0.5 miles

GPS :-41.291042, 174.775376

Currently, close to our hotel

Wellington Jazz Festival

From 05/06/2019 to 09/06/2019

At 250 m

Wellington Cable Car, outing

From 01/01/2019 to 31/12/2019

At 625 m

In the footsteps of the Lord of the Rings in Wellington

From 01/01/2019 to 31/12/2019

At 4.4 km

Matiu Island in Wellington, visit

From 01/01/2019 to 31/12/2019

At 8.4 km

Our accommodations

STUDIO ROOM

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Apartment 1 Bedroom

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Apartment 1 Bedroom, Harbour View

  • Max. number of persons: x2
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Apartment 2 Bedroom

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our guest reviews for
Mercure Wellington Central City - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

651 reviews

Not good

TripAdvisor rating 3.5/5

Scenic43455666612 Family - 05/05/2019 TripAdvisor review

Very surprising for a Mercure Hotel - dirty, not cleaned properly, expensive and poor value for money. Very disappointing. Run-down and in need of refurbishment. Do not recommend anyone stays here. I will not be back.

Great Wellington weekend

TripAdvisor rating 3.5/5

GoPlaces47522064678 Family - 13/03/2019 TripAdvisor review

Perfect location for a walk around Wellington. Staff were extremely helpful and friendly. We had a large family group staying and the staff accommodated our needs very well. Would definitely stay here again.

Dear GoPlaces47522064678, Thank you for promoting our hotel on TripAdvisor. I am glad that you and your group enjoyed your stay and staff could accommodate your needs. Thank you for letting us know that you will return and we look forward to welcoming you back. Kind regards, Varun Bhatia Rooms Division Manager

A Very Pleasant Stay

TripAdvisor rating 3.5/5

gary_runner Business - 24/01/2019 TripAdvisor review

The Mercure Central City is exactly that; a very good location with all traveller services conveniently nearby. Units are not large but space is well organized. If you have a car you might need to find your parking. Overall, would stay again.

Dear gary_runner, Thank you for your feedback, I am glad that you enjoyed your stay and found the location very central. Thank you for telling us that you will return, we look forward to welcoming you back. Kind regards, Varun Bhatia Rooms Division Manager

Excellent location

TripAdvisor rating 3.5/5

3TEM Family - 29/12/2018 TripAdvisor review

Our family stayed at Mercure Wellington Central City Hotel overnight. The apartment was centrally located and contained everything we needed.We were walking distance to all major attractions and many restaurants and shops.

Dear 3TEM, I am glad that your family enjoyed their stay and could make the most of our central location. We look forward to welcoming you and your family back. Kind regards, Varun Bhatia Rooms Division Manager

Handy hotel in Wellington

TripAdvisor rating 3.5/5

howardphillipj Couples - 22/10/2018 TripAdvisor review

The hotel is reasonable but in need of general maintenance. Three electrical appliances were either not working (kitchenette extractor fan, bathroom extractor fan) or worked intermittently (living room). Check-out took an inordinate amount of time due to many people leaving at 10am within only one desk attendant on duty ... at peak times there ought to be at least two receptionists, particularly as there is a place for Accor members to form a line ... to an empty desk.

Dear Howard, Thank you for your feedback. I am sorry about the maintenance issues you encountered. We have checked the room and everything is working including the bathroom and kitchen extractor fan. We will also review our staffing levels to ensure there are no delays at peak departure time. Thank you again for your feedback and we look forward to welcoming you back. Kind regards, Varun Bhatia Rooms Division Manager

Mixed Thoughts

TripAdvisor rating 3.5/5

Roving306005 Couples - 27/08/2018 TripAdvisor review

The hotel was good and we appreciated the upgrade to a harbor view. However, it was difficult to find and access was difficult. Parking is available but was at a distance and it was not valet. We also had to walk a block to the restaurant which accepted our Accor Card.

Dear guest, Thank you for sharing your experience. I am sorry about the walk to the the car park and restaurant which are located at our sister property Mercure Abel Tasman just around the corner. I am glad that you enjoyed the harbour views. We look forward to welcoming you back. Kind regards, Varun Bhatia Rooms Division Manager

One night in Wellington

TripAdvisor rating 3.5/5

T8785ROkimm Business - 20/08/2018 TripAdvisor review

Great Hotel, central and easy to get around. Short walk to the waterfront and for the conference venue I was attending. Staff were friendly, helpful and open with advise and direction for local food establishments. Highly recommend as a central point in wellington.

T8785ROkimm, Thank you for promoting our hotel. I am glad that you were happy with our central location and close proximity to your conference venue. Also thank you for mentioning about the great service you received from our team. We look forward to welcoming you back on your next visit to Wellington. Kind regards, Varun & the team at Mercure Wellington Central City

For location excellent

TripAdvisor rating 3.5/5

kevinpm2010 Couples - 09/08/2018 TripAdvisor review

Great location service excellent. The only 2 buts are don't expect the balcony to have chairs to sit on. Its tiny and the fact its see through metal and seems to be held up by the wall and one metal support makes it a bit scary. The views however amazing. So worth the effort. The other but. Is the kitchen. Do not expect dishwasher ect. It is what it advertises. A mini kitchen. However we were there for 4 nights and had some great home cooked dinners. The steak you buy from wellington supermarket ( 5 min walk from hotel) was better than in melbourne.

Dear Kevinpm2010, Thank you for sharing your experience. I am glad that you enjoyed the hotel's central location and could make use of the kitchenette to cook your dinner (including the steak)! The balconies while small are absolutely safe and checked periodically to comply with the Building's Warrant of Fitness. Thank you again for writing and we look forward to welcoming you back. Kind regards, Varun Bhatia Rooms Division Manager

Not as good as I expected

TripAdvisor rating 3.5/5

BelindaJ294 Business - 16/05/2018 TripAdvisor review

Tired, sparse room, not the perception I had gained from the internet photos at all. It was clean, but lacking. TV picture very poor, pillows lumpy. Poor and noisy heater. Shower sprayed water everywhere,fan ineffective, little counter top space in bathroom (impractical, especially when dealing with contact lenses!) Reception staff very pleasant.

Dear Belinda, Thank you for writing about out hotel. I am sorry that on this occasion your experience did not meet your expectations, let me express my sincere apologies. Thank you bringing our attention towards some of the maintenance issues you encountered during your stay, we have got them resolved. In addition we also have a refurbishment planned for the hotel in near future which will improve the overall state of the rooms. I am glad that our reception team provided you with great service. Thank you again for writing Belinda, I hope you will give us another opportunity to better serve you in near future. Kind regards, Varun Bhatia Rooms Division Manager

Holiday

TripAdvisor rating 3.5/5

I4184ZVcraigs Family - 20/01/2018 TripAdvisor review

No aircon on a 29 degree day made this stay very uncomfortable. Similarly no aircon in the bar at the sister hotel around the corner meant we would not eat there. Parking was impossible in the two bays allotted however they did provide an alternative at Wilson nearby

Quaint !

TripAdvisor rating 3.5/5

SR21082015 Friends getaway - 12/01/2018 TripAdvisor review

Great location. Easy access to public transport and the largest museum Te Papa ...small property - more of service apartment than a hotel! Very clean - the kitchenette was not too well equipped - had minimal crockery and cooking utensils.

Ok apartments for families

TripAdvisor rating 3.5/5

kusaniac2018 Family - 03/01/2018 TripAdvisor review

The apartments location is good but accessability for parking was not great. We paid to use the parking building behind the apartments but was not easy to access with a lot of baggage and children to negoitate the streets between. Accomodation was suitable but we were on the 14th floor and the wind noise was very loud, my kids were scared. Windows and doors did not open or close easily either. Probably would not use again for a family.

Expensive stay

TripAdvisor rating 3.5/5

Glenny49 Friends getaway - 10/10/2017 TripAdvisor review

The person at reception was very friendly and we had an early check in. The room we were in, we were not offered an up graded one, but suspect if we had been it would have been with a city view, not out the back of all the buildings with very noisy bars below.having bars meant extremely noisy wake up calls in the early hours as the bottles were disposed of. The room was described as having a full kitchen, but had a fridge, microwave, plates, toaster, jug and cutlery on a wooden cupboard with a half tiled top. Adequate for what we wanted, but is it hygienic for housekeeping to wash glasses, cups etc in the bathroom without dishwashing liquid? The beds were extremely comfortable, but the second bedroom had no wardrobe or even anywhere to hang clothes. Both rooms had bedsit lights, that required you to get out of bed to turn them off and on!!!!!!!. The room key had to be re activated 5 times and the wind whistled around the room including the door lock, making it appear like someone was trying to get into the room. As a Platium member of Accor I guess I was disappointed that my friends first experience was not great, also the lack of a bar or dining necessitating walking around the corner and up the road in the wind and rain did nothing for either of us. Am disappointed that this hotel is definitely not 4 star as I have stayed in many Accor three star that are better and that as a loyal Accor Member this was not acknowledged, not even with a welcome letter.

Dear Glenny, I am delighted to hear you found the hotel staff helpful. I sincerely apologise that you were disappointed with your stay. We have an on-going refurbishment programme and will continue to make improvements. The feedback will be shared with the team to ensure the necessary improvements are made. Your feedback is valued and greatly appreciated and helps make a difference. It is our hope that we have an opportunity to serve you better in the future. Sincerely, Saurabh Doshi Executive Assistant Manager

A 4 day stay in Wellington

TripAdvisor rating 3.5/5

alysong874 Family - 07/10/2017 TripAdvisor review

My visit to Wellington was a combined stay with my son, catching up with friends and visiting Te Papaand the 'Galliopoli' exhibition and also going to the Wearable Arts Show. The location of the hotel was perfect for all of these venues. I paid a little bit extra to have a view of the harbour andI wasn'tdissapointed. Every member of the staff that I met were so lovely and helpful from beginning to end and made my stay a real plus. The only thing that would stop me giving it a 10 out of 10 is that the rooms are a bit tired and dated now and the kitchenette bench had a big stain on it from where someone had maybe burnt it with a pot and also the ventilation outlets need a bit of a clean.However did not really worry me too much asI was out an about and enjoying Wellington.

Dear Alysong, I am delighted to hear you found the hotel staff helpful and enjoyed the location. I sincerely apologise that you were disappointed with your stay. We have an on-going refurbishment programme and will continue to make improvements. Your feedback helps make a difference and is greatly appreciated. Sincerely, Saurabh Doshi Executive Assistant Manager

Mercure Appartments Welleington

TripAdvisor rating 3.5/5

WarrenYoung Business - 19/09/2017 TripAdvisor review

Great location, very close to Courtney Place and the CBD, Te Papa, only draw back to access the restaurant and bar, you have to walk around the corner to their sister hotel. Good views over the harbour

Dear Warren, Thank you for your feedback. It is great to hear you enjoyed your stay. We hope we have the pleasure of welcoming you back again soon. Sincerely, Saurabh Doshi Executive Assistant Manager

One night stay

TripAdvisor rating 3.5/5

William H Couples - 16/06/2017 TripAdvisor review

No TV in the bedroom. Very noisy extractor fan in the bathroom with no control over it as it was linked to the light switch. No soap dish by the hand basin. The person on reception was very pleasant and helpful with our requests.

Thank you for your feedback. I am pleased to hear you found the front desk staff helpful and friendly. We have an on-going refurbishment programme and will continue to make improvements. Your feedback helps make a difference and is greatly appreciated. Sincerely, Saurabh Doshi Executive Assistant Manager

Noisy at night

TripAdvisor rating 3.5/5

Elizabeth H Couples - 31/05/2017 TripAdvisor review

Single glazed. Damp windows. A bit noisy till early am for sleep.good location. Windows hard to close and bathroom window catch broken.bed good. Sofa not so much. Clean. Nice view when window not misted over

Dear Elizabeth Thank you for your comprehensive feedback. The feedback will be shared with the team to ensure the necessary improvements are made. Your feedback is valued and greatly appreciated and helps make a difference. Sincerely, Saurabh Doshi Executive Assistant Manager

Great Location, comfortable and friendly

TripAdvisor rating 3.5/5

THall3 Couples - 07/04/2017 TripAdvisor review

Excellent central location, easy walk to all the attractions, markets, Te Papa, Museum, the cable car, and our favourite coffee shops and restaurants. Everything seemed to be within 10 minutes walk. Comfortable apartment style room with some cooking facilities and seperate bedroom and modern fittings and furnishings. Friendly and attentative staff. Only thing I would mention was that we did have to request housekeeping for our room (stayed 2 nights) on the second day. Would be helpful if this was mentioned in the room guide.

Thank you for your great feedback. I am thrilled to hear you enjoyed the hotel facilities and location. Thank you for bringing this to my attention as rooms are serviced daily and not on request. I will follow up personally with our Housekeeping supervisor. Sincerely, Saurabh Doshi

Grand Mercure Wellington

TripAdvisor rating 3.5/5

DavidH13033 Couples - 06/04/2017 TripAdvisor review

Thoroughly enjoyed our stay there. Great having kitchenette. Ideal location. Very clean and tidy. Well serviced. Pleasant staff. Slightly noisey at night but given location understandable. Would stay there again.

Thank you for your lovely feedback. It is great to hear you enjoyed your stay. Unfortunately the inner city can be noisy at times so reception (open 24/7) has earplugs available on request. We hope we have the pleasure of welcoming you back again soon. Sincerely, Saurabh Doshi

Convenient hotel

TripAdvisor rating 3.5/5

ghostsTravellers Couples - 27/03/2017 TripAdvisor review

Stayed in a king room on 15th floor. Good bed. Clean. Partial harbour view. Floor to ceilng windows allowed a lot of heat into the room. Would not be great mid Summer but ok when we visited. No aircon but a door leading out to a rather precarios balcony, shared with room next door. Plenty of room in our apartment with a separate lounge/eating area. Newly rrnovated bathroom. Shower difficult to get under with spray going everywhere. No where to put soap next to basin. Looked a nice bathroom but not so usable. Plenty of towels and toiletries. The staff were all very pkeasant.

Thank you for sharing your feedback. I am glad to hear you enjoyed your stay. Your feedback is helpful, valued and helps make a difference. Sincerely, Saurabh Doshi
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