Sails in the Desert - A member of Pullman Hotels 5 stars

TripAdvisor rating 4.0/5 4,056 reviews
Sails in the Desert - A member of Pullman Hotels
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Hotel extras

  • The premier 5-star hotel among Australia's Ayers Rock Resorts

  • Free entertainment programme with Indigenous activities

  • After a day touring the outback, relax in the Red Ochre Spa

Services in the hotel and nearby

Check-in from 15h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CONELLAN AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Massage
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sails in the Desert - A member of Pullman Hotels

Yulara Drive
Ayers Rock
0872
yulara
australia

Tel: +61282968010

Fax: (+61)2/92992103

Contact email

Check-in from 15h00

Check out up to 10h00

  • AIRPORT SHUTTLE :   VOYAGES AYERS ROCK RESOR

  • By plane

    CONELLAN AIRPORT At 6km / 3.73 miles - Shuttle free

GPS :-25.24326, 130.984797

Our accommodations

Standard Rooms feature modern bathrooms, twin queen beds or deluxe king, and can accommodate up to 5 people. All rooms offer air-conditioning, TV, movies on demand, minibar and bathrobes. Spa Rooms have extended balconies with an open-air spa. Deluxe Suites are over twice the size of the Spa Rooms and provide separate living, dining and sleeping areas. Suites feature multiple balconies overlooking the garden and an indoor spa.

Superior Room

  • Max. number of persons: ‌4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe Terrace Room

  • Max. number of persons: ‌4
  • Area: From 36
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

ILKARI RESTAURANT

Type of cuisine: International

Ilkari takes its name from the local Pitjantjatjara word for sky. Ilkari establishes its dining philosophy in the natural flavours of the finest produce available under the Australian sun. This reward comes to life with live cooking stations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WALPA LOBBY BAR

Photo non contractuelle / Strictly non binding

Walpa Lobby Bar offers a relaxed setting for coffee and cake, casual lunch or dinner, a pre-dinner drink or night cap after a sunset tour. Walpa Lobby Bar is contemporary and welcoming.

PIRA POOL BAR

Photo non contractuelle / Strictly non binding

Pira is a sun-kissed, poolside setting for casual dining or a relaxed holiday cocktail. A menu of Mediterranean, tapas style dishes and classic Australian steaks, burgers and fish and chips delights. Open seasonally for dinner. Children's Menu

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sails in the Desert - A member of Pullman Hotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

291 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,056 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service

TripAdvisor rating 4.0/5

Camper52755461597 Couples - 17/06/2019 TripAdvisor review

This hotel is excellent. The service is of a high standard and friendly. The team is knowledgeable and very helpful in providing ideas on what to do during your break. Excellent quality food from the restaurants.

Hi Camper52755461597 Thank you for sharing your experience at Sails in the Desert and we are delighted that you so enjoyed your stay. It will be my pleasure to share your comments directly with our team and we further thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

Comfort and great food

TripAdvisor rating 4.0/5

Joyce K Couples - 05/06/2019 TripAdvisor review

My husband and I stayed 4 nights in late May 2019. We had a deluxe room with king bed. The room is a good size. It had a sofa and desk. The flat screen tv offered a number of good channels. The bathroom although small still had 2 sinks and a bathtub. Hot water for taking a shower varied. The balcony was a good size. We could see Ayers. Rock from our 3rd floor room. The breakfast is awesome. Such variety Of hot foods, cereals, salad stuff, cheeses, nuts, pastries, chinese dishes, and juices. There is a nice gift shop in the lobby. We did the 10 km base walk around Ayers walk on 2 separate days, the 9.4 km Valley of the Winds hike at the Olgas on another day. We also attended the Uluru Camel Cup race on May 25 which was lots of fun.

A Very Efficient and Process Driven Hotel

TripAdvisor rating 4.0/5

PeterTorquayVictoria Couples - 26/05/2019 TripAdvisor review

I have always enjoyed stays at the Pullman and yes this stay was good. -However in this instance I think Pullman need to reassess and stop charging 5 star prices for a 4 star hotel! Maybe this hotel was 5 star 25 years ago. Credit though, it is well maintained and has had some upgrades and all of the staff are professional and efficient . Our room was clean ,the bed was good but the air con did not work ,but when fixed it was loud and rattled! To have a shower you stepped over a high sided older style bath and pulled across the shower curtain !! Would I stay here again NO -but if the $ were less then Yes.

Bucket list must -do

TripAdvisor rating 4.0/5

557scott Couples - 12/05/2019 TripAdvisor review

Yulara and Sails in the Desert was everything I expected and more. For such a remote location the creature comforts are excellent, as was the staff and food. The only negative was the flies. So many flies....

Hi 557scott Thank you for your lovely review of your stay at Sails in the Desert and we are delighted that you so enjoyed your time with us. During the warmer months we do experience more flies than is common elsewhere however we hope you found the fly nets that are available to purchase throughout the resort, which certainly do ensure a much greater level of comfort while exploring the beauty of the Uluru-Kata Tjuta National park. Thank you for choosing to visit Ayers Rock Resort as it was certainly our pleasure to have you as a guest. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

Amazing hotel and good service in a remote location

TripAdvisor rating 4.0/5

Dave864 Family - 28/04/2019 TripAdvisor review

It's easy to forget just how remote this location is. With that in mind, the quality of the hotel and the standard of the service was very good. We did have a few hiccups along the way, but only minor and nothing that would stop us from coming back or recommending the hotel. Jesus helped to sort out our issues in the Restaurant. Harry was in training and polite and helpful. All the staff we met were very pleasant,

Hi Dave864 Thank you for taking the time to share your recent experience at Sails in the Desert and we are so pleased that overall you enjoyed your stay with us. Your feedback is greatly appreciated and I am pleased to note that Jesus was able to assist you. I will be sure to share your comments with him and Harry directly. It was a pleasure to have you as a guest and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

A good base

TripAdvisor rating 4.0/5

ajjbaker Family - 28/04/2019 TripAdvisor review

We stayed here over the Easter weekend so needless to say the hotel and the resort complex itself was extremely busy. That being said our check-in was quick and easy and the staff really helpful. As platinum Accor members we were advised on check-in that our breakfast would be included for our stay and advised which restaurants throughout the complex acknowledged our membership for dining. As we have experienced at different hotels, "the left hand didn't seem to know what the right hand was doing" and we had issues at breakfast with the restaurant staff not acknowledging our membership. This was resolved but only after we went and spoke to the manager on duty. We also experienced dining issues due to "black out" periods. We have no issue with this however (i) at check-in this was not pointed out to us and we could have easily been made aware and saved a lot of time and embarrassment; and (ii) at Walpa they displayed signs advising to show your membership before booking, which we did and were still not told that the card would not be accepted. Our difficulties were acknowledged by the staff and manager however, it would have been far simpler for all had there been a sign at the check-in counter to let members know and the actual sign at the bar be removed. Our room was on the 3rd floor and the elevator was out of service at our end of the hotel. Thankfully as we were only staying 4 nights we were able to manage our luggage up the stairs. The room itself was spacious, neat and tidy however we felt that the bathrooms were outdated and need modernising. There is a good range at breakfast however not enough space where you have to wait for egg dishes whilst other guests are trying to access areas of the buffet. We had meals at the bar restaurant and at the Desert in the Gardens hotel. The restaurant at the hotel had no al a carte menu and we found the prices expensive. We prearranged our own activities however at check-in we were offered various activities and advised of the free local activities offered throughout the complex. Again acknowledging it was Easter, parking was available but limited. We had to park across the road in a dirt car park initially and at another time down near the complex centre. We enjoyed our stay however in our opinion, it's not what we expect for 5 star accommodation. Although nothing to do with the hotel, fly nets are a must for your visit to the red centre!

Hi ajjbaker Thank you for taking the time to share your feedback from your recent stay at Sails in the Desert. Your constructive comments were and are greatly appreciated and I assure you that they will assist us with further training and development of our team. We do also sincerely apologise that the lift closest to your room was unavailable during your stay and that our porters were not available to assist you with your luggage. We hope that you were able to enjoy your tours and activities in and around the National park and we thank you for choosing to visit Ayers Rock Resort. Kind regards Todd Hunter Hotel Manager Sails in the Desert

Sails in the Desert, NT

TripAdvisor rating 4.0/5

HellyHK Friends getaway - 25/04/2019 TripAdvisor review

Sails in the Desert is a lovely resort contained in a group of hotels and camping grounds that are part of the one group. The staff are excellent, and the food and wine excellent. The bathrooms need to be updated as they appear to be original from the 1980s. The resort is a bit pricey for what you get, but the location is sensational. You can see Uluru from the resort's lookout.

Hi HellyHK Thank you for taking the time to share both your positive and constructive comments from your recent stay at Sails in the desert. Your feedback is greatly appreciated and we are pleased to read that overall you so enjoyed your time with us. It was a pleasure to have you as a guest at Ayers Rock Resort. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

The best place to stay while there!

TripAdvisor rating 4.0/5

Phil E Couples - 17/04/2019 TripAdvisor review

We stayed here for 4 nights! Great location. Shops and restaurants all close by. Hotel restaurant very good. Great pool area. Hotel gardens kept well and look great! Overall service very good! Reception staff all excellent. Room large and well maintained. If I had to comment on any negative the only thing I can add is the room was beginning to look a 'little tired'. There was black mold on the tiles in our bath / shower and the carpet was well worn in some spots! But these were minor things, overall the hotel was great and I'd recommend it!

Hi Phil E Thank you for taking the time to share your feedback from your recent stay at Sails in the Desert and we are delighted that overall you enjoyed your time with us. We also greatly appreciate your constructive comments, which we assure you are shared and we thank you for choosing to visit Ayers Rock Resort as it was certainly our pleasure to have you as a guest. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

Exceptional customer serviced

TripAdvisor rating 4.0/5

JoT63 Couples - 03/04/2019 TripAdvisor review

We stayed at Sails in the Desert Hotel for 4 nights. Upon arriving we were greeted by the friendly and efficient reception staff. We have to mention Justin's very helpful service. His attention to our needs was exceptional. Our room was spacious and contained everything we needed. Plenty of lighting and a full length mirror (lacking in many Accor hotels).Bathroom needed a bit of attention as it was looking dated, a plug that didn't fit the bathtub and not as clean as we would expect for a Pullman Resort. We were provided with extra bath towels which were thick and soft. Our room (on the top floor) was pleasantly quiet.The bed was comfortable - not firm but not soft. The light meals at the Walpa Lobby bar were great, but the one night we dined in Ilkuri Restaurant was pleasant but the food wasn't anything to rave about. The wait staff were attentive and friendly though. The one biggest disappointment with this Resort, as a Accor Member, is that our membership card wasn't accepted for breakfast. The first time this has ever happened in all our years as members. And the charge for breakfast is $44 per person! There is no way most couples would eat $88 worth of food for breakfast. Avoid the over-priced breakfast here and walk the short distance to the little village where there are several Cafes. Overall a pleasant stay thanks to the attentive staff. Avoid the main restaurant though.

Fabulous stay in the Red Centre

TripAdvisor rating 4.0/5

Andrew W Friends getaway - 12/02/2019 TripAdvisor review

No better place to stay in Yulara than Sails................. Enjoy and explore Uluru from the comfort and style of this resort. Restaurant and bar offer great meals and the omelette's at breakfast are the best. Thanks again to all the amazing and friendly staff that took great care of all our needs. Thanks again

Hi Andrew W We greatly appreciated your lovely feedback and we are delighted that you so enjoyed your stay at Sails in the Desert. It will be my pleasure to share your comments directly with our team and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Todd Hunter Hotel Manager Sails in the Desert

Lovely rooms and resort in a spectacular setting

TripAdvisor rating 4.0/5

Adelaide65 Family - 10/07/2018 TripAdvisor review

This was our 2nd trip to Sails (our first was 15 years ago). I was pleasantly surprised to see how well maintained the property was after all these years. Bathrooms were newly renovated when we visited last time - the same bathrooms looking a little dated now. Shower curtain and having to step into bath to shower are a bit yesterday! Staff, spacious rooms, fluffy towels and crisp linens all very luxurious, Lack of a moisturiser/body lotion in rooms was unexpected for 5 Star hotel. Pool area looked inviting but the icy cold water was a shock when you dived in. Pool heating and a gym would push this resort into the true 5 Star category. Ate at Walpa Bar and found this excellent for a relaxed meal. As we are not buffet types did not try breakfast or dinner at the restaurant - high prices and style of dining not ideal for a large family. Make sure you book experiences prior to arriving as some of the experiences we were interested in were already booked out when I attempted to book 6 weeks earlier. Sunrise camel trio and Sounds of silence Dinne excellent. Walk through field of lights was overrated - we were unable to book star pass which may have made field of lights a more positive experience. The cheaper options of Hiking around rock and Olga’s, and driving to sunset car park were the best experiences of them all!

Fabulous Red Centre experience

TripAdvisor rating 4.0/5

911margaretb Couples - 19/06/2018 TripAdvisor review

We had an actie 6 day self drive trip taking in Alice Springs and surrounding canyons/gorges, Rainbow Valley, Kings Canyon and then 3 days at Sails in the Desert to finish off and spend time at Uluru/ Kata Tjuta. It was a perfect way to enjoy some comfort, great food and still have easy access to such wonderful landscapes and walks

Fabulous time in Uluru

TripAdvisor rating 4.0/5

jdurbin2018 Family - 04/03/2018 TripAdvisor review

Sails was the perfect base to visit all the iconic places of Uluru. The rooms were comfortable and relaxing. The service from reception, restaurant to room staff was friendly and efficient. The Sails resort was large, facilities great and enough pool chairs and lounges for everyone.

Great option in the Red Centre

TripAdvisor rating 4.0/5

TravelingRaider81 Family - 20/01/2018 TripAdvisor review

Can’t fault the Pullman, great staff, great service and the rooms, while dated were better than average. The food was also high quality especially the buffet breakfast and drinks were very well priced considering the location.

Impressive Property in the Middle Of Nowhere

TripAdvisor rating 4.0/5

Wanderlust099 Couples - 22/12/2017 TripAdvisor review

This pretty resort slightly misses the mark. The elevator malfunctioned on the way to our room. There was a critically missed wakeup call. There were little bits of litter in the hallway area not picked up for days. The room telephone was unusable.

A Great Time

TripAdvisor rating 4.0/5

justinn504 Couples - 09/11/2017 TripAdvisor review

Great accommodation with attentive and professional staff. The resort was excellent and the food very good. The facilities were excellent and well maintained. I would recommend it to anyone wanting to stay at Yalara.

Hi justinn504 Thank you for your lovely recommendation of Sails in the Desert and we are so pleased that you enjoyed your time with us. It was a pleasure to have you stay and we thank you for choosing to visit Ayers Rock Resort and the spiritual heart of Australia. Kind Regards Riaz Mahmood General Manager Sails in the Desert

Not bad, not great

TripAdvisor rating 4.0/5

Alastair M Couples - 24/10/2017 TripAdvisor review

Odd that public areas looked fine and room was OK, but exterior of accommodation block looked like a council estate. Not important to me, but it rather punctures the idea of a luxury resort. AIr conditioning in the room was pretty feeble. Cold if you stood directly under the aircon unit, but away from there it was getting quite warm even in mid October. Food in Desert Sands seemed better than at Sails. Baggage took a long time to arrive at room, presumably because lots of people arrive at same time. Staff were Ok. Five stars for Meenakshi at check in / concierge. Alert, friendly, intelligent and helpful. Well worth hanging on to. I give an average score for value given the remote location. In a city the value would be poor.

Red Centre Gem

TripAdvisor rating 4.0/5

flyabit Couples - 19/10/2017 TripAdvisor review

We really loved our time at Yulara. Accor has a really great setup here with accommodation & meal selections being 2nd to none. We stayed at Sails but ate at Desert Garden, Sails and the town centre - highly recommend the buffet at sails. The rooms have been upgraded except the bathrooms are a little tired. We found the staff to be excellent and looking to make a difference to your stay. We had a small issue that was resolved with a quick chat. Definitely a recommended for me.

Hi flyabit Thank you for sharing your lovely review of your stay at Sails in the Desert and we greatly appreciate your recommendation. It was a pleasure to have you as a guest and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Riaz Mahmood General Manager Sails in the Desert

Deceitful practice

TripAdvisor rating 4.0/5

887davidrm Couples - 24/06/2017 TripAdvisor review

As a member of Accor group we assumed that the Sails resort would honour the discount privileges of the club We had verified we were Accor members and they had our card number on file (we booked through Accor) but it was not until check out that we were told they do not honour the discount food and beverage for breakfast only the dinner or lobby cafe Had we had known we would have had breakfast in the cafe‼️ We were very annoyed to only be told this after the event and annoyed with Accor for allowing different protocols in their group with no advance notice

Hi 887davidrm We are very sorry to read that your overall stay at Sails in the Desert was let down by your breakfast experience. The Accor Plus program excludes a discount for breakfast at resort properties throughout Australia. While we do assure you that this information is detailed within the terms and condition on the website we regret that you were not aware of this prior to dining with us. We do hope that you were still able to enjoy exploring Uluru & Kata Tjuta and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Riaz Mahmood General Manager Sails in the Desert

Relaxing Red Centre stay.

TripAdvisor rating 4.0/5

Lower633 Couples - 24/05/2017 TripAdvisor review

Sails in the dessert is a low rise hotel that is part of the Yalara Resort. Staying at the resort includes transport to and from the airport as well as access to the free resort shuttle. Very friendly staff and well presented common areas add to the appeal. Rooms are spacious and offer a lounge area as well as a desk and a balcony. Bathrooms are a little dated and could present access issues as the shower is over the bath. Main access to the rooms is via stairs, there is a lift but this is a little out of the way. Pool is heated but not warm enough to swim when we stayed. Lovely buffet breakfast and good range f light meals offered in the casual eating areas. Hotel is a little pricey but there's not much competition out there. We really enjoyed our stay and would be happy to recommend this hotel.

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