Sails in the Desert a member of Pullman Hotels

We stayed 3 nights at Sails in the Desert Hotel. We really should have stayed 5 as we loved every minute of it! 3 days is the absolute minimum. We experienced the Sounds of Silence dinner (a must), a sunrise tour and base walk of Uluru & a sunrise tour & Valley of the winds hike at Kata Tjuta. We would have liked another day to rest & enjoy the resorts facilities & perhaps even added on another tour! Put it on your bucket list!

Unfortunately the hotel is showing its age and does not live up to a four star rating. There was also a water problem and when anyone rang to enquire the guest services failed to answer. Very disappointing

We stayed at Sails in order to attend the Field of Lights installation and the associated dinner. Extremely lucky with the weather which made the trip even more memorable. The staff were great. Breakfast excellent and a light dinner at the bar area good value. I think we were lucky to have a small view of Uluru as I don't think many rooms have this view. The hotel seems to be very well maintained but there ar some areas that need a little attention. Car parking is a problem as the car park closest to the hotel is very small but two other areas close-by can be used. Overall a great trip made even better with the accommodation.

Perfect location for viewing both Uluru and Kata Tjuta. For its location in the middle of practically nowhere, this hotel was very comfortable. The interiors were impressive with touches of Anangu art as decoration. Our terrace room was very comfortable and had a lovely terrace overlooking the gardens and pool but we were unable to use it as the weather was unexpectedly overcast and rainy with thunderstorms. There is no longer fine dining available on the property, just a buffet restaurant and an adjacent area for lighter meals and drinks. The property exterior seems dated and is not as attractive with ugly metal fence-like grating around the periphery of the rear of accommodation buildings.

The place is getting tired. Many young and indifferent staff at reception. Not good value I'm afraid. A lack of choice in this location seems to mean poor value, poorly trained staff and a lack of care

We arrived for 2 nights and had requested an upgrade which was not provided, the reception area and restaurant was too hot (an issue with the heating system for our entire stay). We were unable to use our Accor card for breakfast yet if we booked at another site breakfast was included for a lesser price than we paid for accommodation only. Our bed spread cover was ripped and there were ants in the room and the bed.

This was our 4th visit to Yulara and we are still enjoying it ! Magic. This was our second visit to Sails in the Deset and we very much enjoyed all 7 days ! Our Ground floor room was excellent with a nice outside sitting area. The bed and linen were excellent. The extra room for table, chair and lounge is very much appreciated, particular in a remote area with limited night activities. Overal the hotel facilities are excellent with different spots for coffee or a light meal. The main restaurant is of good standard, although we rate the GRIL at desert garden as best in Yulara The Fillet Steak, Pork and Fish was of high standard, in fact the Steak was the best I have ever tasted, Congratulations must go to the Chef and his Staff !!! Overall a most pleasant experience ! We will come again.

Nice accomodation, wouldn't want to stay in any other place in the area. The accomodation was in walking distance to the shops and was one of the only hotels to have a pool in its area. Also, the use of the laundry was free with the hotel even providing free washing detergent unlike others in the NT. The shuttle bus around town was good to see the rest of the Accor chain of hotels. For a 5 star hotel, I would have expected to be provided with free water during my stay. As it is in the outback, only option was to pay the hotel prices for water or purchase it at the local IGA.

On a 3 day break to visit Uluru after my first visit in 1977. I knew that it would be different but was amazed at the way the whole area has been developed but does not impact on the iconic site. It was a delight to have the facilities and comfort of any large resort in the middle of nowhere. I realise now that I would need more time to do the visit justice but enjoyed my experience. In particular I went on the free Mala Walk at Uluru and found the guide Steve to be very knowledgeable and made the tour of 2 hours most educational. My understanding of aboriginal culture has improved.

Friendly place, smiles everywhere and great service. Food in all restaurants was very consistent and taste was beautiful. Having a fruit plate and sparkling water on arrival was very welcoming and the kids loved the pool.

Over all the room and hotel was excellent . Service was great - amenities excellent also . We have traveled extensively across the globe and this was one of the best hotels we have stayed at .The Bed was just divine !

In Feb 2016 our family of four stayed at the sails in the desert for three nights. We thoroughly enjoyed our stay. The staff , service, food and the comfort of the hotel was excellent considering the weather conditions people have to work here. The closest town centre is some 400km away. Just a warning don't try to compare cost and quality to other hotels in highly populated areas. Remember Sails is located in a harsh and isolated place to live and work, hence overhead cost of running the place will be naturally high.

Sails is a wonderful place to stay while in Yulara. Very central and very convenient to shops and tourist attractions.All the staff from reception through to bar/restaurant and cleaners were very friendly and excellent.

Great hotel with excellent amenities. The pool area was great and the rooms really well laid out. We had a ground floor room near the pool area that had some shade. As the temperature was 37 degrees during the day this was important. The only thing missing was a gym. Given the heat running after 7 am was impossible so a gym would have been appreciated.

Everything was up to standard. This is a remote location and would have logistical problems to deal with, but in spite of these challenges Sails is very well run and supports operations with good levels of service.