ibis Cartagena Marbella Hotel 3 stars

TripAdvisor rating 4.0/5 914 reviews
ibis Cartagena Marbella
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+ 18 Services
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Room 1

Number of guests
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Hotel extras

We have three state-of-the-art computers that will keep you connected round-the-clock during your stay and can be used for business purposes or in your spare time to find out about tourist attractions in the Heroic City.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • RAFAEL NUNEZPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Boat excursions
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90
47
90
130002
cartagena
colombia

Tel: +5756932424

Fax: (+57)56932424

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    RAFAEL NUNEZ At 3.7km / 2.3 miles - Shuttle paying

GPS :10.436713, -75.535659

Our accommodations

The ibis room is designed to ensure you have an enjoyable stay, and features a bed designed to help you relax after a long day and blackout curtains to block out light and preserve the ambient temperature of your room. Designed for sharing with one child aged under 12 years of age, the room is equipped with a single bed with a folding system that also allows it to be used as a desk. Designed to ensure you enjoy a relaxing stay with simplicity and comfort in mind.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room

Standard Room with 1 double and 1 single bed

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds.

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

PASTA & GRILL

Type of cuisine: Barbecue

A restaurant offering sea views located on the second floor with capacity for 78 diners and a bar where our buffet breakfast is served. Equipped with all the appropriate safety equipment and open to the public.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE

Photo non contractuelle / Strictly non binding

Our modern bar is the perfect place for guests to enjoy a delicious Colombian coffee with sea views and relax for a moment. Open 24 hours a day, all year round

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Cartagena Marbella

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

10,316 reviews

tripadvisor

TripAdvisor Rating 4.0/5

914 reviews

REAL GOOD

Customer review rating 4.3/5

Jose A. G. U. Couples - 06/11/2019 Confirmed reviews AccorHotels

GOOD SERVICE FROM PERSONNEL

Dear Jose Garcia U., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

AMABLE

Customer review rating 4.3/5

Eliecer Business - 04/11/2019 Confirmed reviews AccorHotels

CONFORTABLE

Dear Eliecer F., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Nice hotel with ocean view

Customer review rating 4.3/5

Guchuan Solo - 03/11/2019 Confirmed reviews AccorHotels

Just stayed one night in this hotel, nice ocean view, close to the international airport, only about 3 KM. The breakfast is good!!

Dear Guchuan L., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Good

Customer review rating 4.3/5

Víctor J. Families - 31/10/2019 Confirmed reviews AccorHotels

Everything is good according price

Dear Isabella C., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

BUSINESS TRAVEL

Customer review rating 4.3/5

Np Business - 30/10/2019 Confirmed reviews AccorHotels

Ibis is always good as expected, seems like all the Ibis around the world has problems with the water running out the shower.

Dear Nicolas P., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Excellent attention.

Customer review rating 4.3/5

Ivan E. Friends - 29/10/2019 Confirmed reviews AccorHotels

Excellent attention, attentive and very nice staff. they are always willing to please you

Dear Ivan Alberto E., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Comfortable

Customer review rating 4.3/5

Camila P. Couples - 28/10/2019 Confirmed reviews AccorHotels

Very comfortable, nice staff, delicious breakfast

Dear Maria Camila P. Perez, We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Good

Customer review rating 4.3/5

Eric C. Friends - 27/10/2019 Confirmed reviews AccorHotels

Everything was Ok with the exception when they bill me. They charged more than it was supposed to be. Eventually they corrected the error, but this whole situation was not a good impression for me..

Dear Eric Amilcar C., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Accomodating

Customer review rating 4.3/5

Samuel Solo - 26/10/2019 Confirmed reviews AccorHotels

Overall it is a good experience for the value.

Dear Samuel Abayomi A., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Very good

Customer review rating 4.3/5

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels

It's well located and very clean. People are very nice.

Dear Paola Andrea D., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Great stay

Customer review rating 4.3/5

Anonymous Couples - 23/10/2019 Confirmed reviews AccorHotels

We loved it.

Dear Felipe V., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Satisfied with over all experience

Customer review rating 4.3/5

Girish Solo - 23/10/2019 Confirmed reviews AccorHotels

Satisfying. I only wish there were more English speaking staff, especially at cafeteria.

Dear Girish R., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento
Customer review rating 4.3/5

Nora N. Couples - 22/10/2019 Confirmed reviews AccorHotels

A very basic hotel, excellent location, very clean, good breakfast, rooms are small, and lack refrigerator, helpful staff

Dear Gary Sanford K., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Perfect stay

Customer review rating 4.3/5

Anna Friends - 20/10/2019 Confirmed reviews AccorHotels

Perfect location close to the beach and 2 kilometres from the city centre. Amazing views from the room. Staff (especially guy from the front desk, unfortunately I forgot his name) speak English and meet guests needs. Big thank you!

really good

Customer review rating 4.3/5

Jeannet S. Friends - 18/10/2019 Confirmed reviews AccorHotels

I stayed in one room 711 which was really good, cleaning and service. My 2 friends stayed at room 609 and the mattresses were not comfortable and moved all the time and were slippery.

Customer review rating 4.3/5

Inez C. Couples - 15/10/2019 Confirmed reviews AccorHotels

BREAKFAST VERY NICE - AND HEALTHY

Dear Inez C. Castillo, We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Terrible

Customer review rating 4.3/5

Anonymous Couples - 14/10/2019 Confirmed reviews AccorHotels

Muy mala, desastre total

Estimado/a Jorge Luis F., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Cartagena Marbella. Pero nos gustaría saber que fue lo que no le gusto durante su estancia para poder trabajar y mejorar en próximas estancias. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Yuly C. Zuluaga G. Subgerente Alojamiento

I’m very satisfied! Nothing to complain about.

Customer review rating 4.3/5

Gilberto Friends - 13/10/2019 Confirmed reviews AccorHotels

Such a smooth stay . Everything worked out fine!

Dear Manuel Jose L., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

Turistiando

Customer review rating 4.3/5

Loreto M. Z. Couples - 12/10/2019 Confirmed reviews AccorHotels

Normal, tranquila, cómoda

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento

It was good, but could have been better

Customer review rating 4.3/5

Lcartagenes Couples - 10/10/2019 Confirmed reviews AccorHotels

Some Front Desk staff could be more pleasant. In the restaurant area for breakfast and dinner all employees were nice. In the room, I wish they would add new cups, but overall the room was clean and taking care. I appreciated to always find the taxi cars available outside the hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly C. Zuluaga G. Subgerente Alojamiento
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