Hotel - ibis Cartagena Marbella
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cartagena Marbella Hotel

4.0/5 781 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • RAFAEL NUNEZ
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The ibis room is designed to ensure you have a relaxing stay, equipped with a bed designed to help you relax after a long day and blackout curtains to block out the light and preserve the ambient temperature of your room.Designed for sharing with one child aged under 12 years of age, the room is equipped with a single bed with a folding system allowing it to double up as a desk. Designed to ensure you enjoy a relaxing stay with simplicity and comfort in mind.

  • 180 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 6,823 reviews

Our guest reviews for ibis Cartagena Marbella

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 781 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rob L. Couples - 09/07/2018 AccorHotels certified review
« Great Stay »

Everything was satisfactory, clean, good service, minutes from airport and sights. Overall nothing bad to say about Ibis. I was very satisfied.

Carlos A. Families - 09/07/2018 AccorHotels certified review
« Mostrly a good experience »

The Hotel is located in a central point between The airport, Bocagrande and The Walled Town. Lot of commuting has to be done by car, but one may walk half an hour to the Old city, if you are so inclined. You may get a view of the ocean if you arrive early. Rooms are very clean and functional, lounge and dinning are also very spacious and comfortable. Breakfast is well cooked, nutritious and abundant. Although a little expensive. There are good options for half of the price next door. Actually, I do have a complain about breakfast. When I booked the room, web page offered 30% discount on breakfast. But that was never acknowledged by the personnel on the hotel, so I had to pay full fee. That's was not nice Ibis! But the overall experience was good, I'd recommended nonetheless.

Anonymous Families - 09/07/2018 AccorHotels certified review
« Short but welcoming »

Great

Andre Couples - 07/07/2018 AccorHotels certified review
« Modern, very clean, good breakfast »

No surprise with Ibis : small rooms but clean. A/C and WiFi working well. Good location at working distance from cento historico . Lobby and dining room noisy when crowded

Helder E. B. H. Business - 02/07/2018 AccorHotels certified review
« Agradable »

Sin percances

Carlos D. Families - 30/06/2018 AccorHotels certified review
« Very pleasant »

Great customer service

Jairo G. Business - 21/06/2018 AccorHotels certified review
« NORMAL »

NORMAL NADA SRPRENDENTE.

Osvaldo A. Business - 19/06/2018 AccorHotels certified review
« Not good »

Hotel has a good view but that's it bed is uncomfortable the staff is rude there are better options in Cartagena

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cesar Osvaldo M., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Zena S. Couples - 19/06/2018 AccorHotels certified review
« Good Location and Stadd »

The location is close to the walled city and airport, plus the view is amazing (right across from the ocean). The staff was friendly and helpful. While the rooms were on the smaller side, they were clean and simple. I enjoyed my stay and would definitely recommend this hotel.

Jose L. F. C. Business - 17/06/2018 AccorHotels certified review
« food »

monday 11jun2018 sign reads sopa de huevo it was not, tuesday same thing sopa de huevo it was the same soup of day before, I request scramble eggs with tomate a onion 20 minutes went bay and nothing.request them again and still no eggs.so told the cook do not make them .She respond not too nice that the reason for the delay was that were too many request,but I was the only one there so it was not true.Spoke with the lady in charge of the hotel she did not said any thing to me or offer me may 20.000 colombianpesos i fell the the hotel has to refund what I paid and did not get de food that i request very bad starting of the day for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Franco C., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Maria Couples - 13/06/2018 AccorHotels certified review
« Bad aspect room and bathroom »

Its just a colored building but rooms are not that great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria , Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret the inconvenience with the water, that day we had a problem with the water pumps in the hotel, and we tried to solve the inconvenient as quickly as possible, let us send you our sincere apologies At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Alberto Business - 13/06/2018 AccorHotels certified review
« Good »

Nice room, very clean. Breakfast was very good. The bed is a little bit too hard for me.

Alejandro A. Business - 10/06/2018 AccorHotels certified review
« Good value for money »

Nice small room, enough for a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Anonymous Business - 09/06/2018 AccorHotels certified review
« Estandar »

Normal, no hubo aspectos relevantes a destacar

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Juan, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cartagena Marbella. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. María Del Mar C. Cerón Subgerente Alojamiento

Eleiny Couples - 09/06/2018 AccorHotels certified review
« A great place to stay for a night. »

Service was good and rooms were clean and modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleiny , We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Pablo Business - 05/06/2018 AccorHotels certified review
« Decent but not a single nice feature »

The hotel does the minimum. It offers clean, decent rooms. The elevator was always so busy that one day I had to descend using fire stairs around 20 floors. The elevator never showed up after 15 min waiting. NO service at all NO restaurant Parking is very odd

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo R., Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, María Del Mar C. Cerón Subgerente Alojamiento

Pascale V. Solo - 05/06/2018 AccorHotels certified review
« great place for a quiet get away not far from a metropolitan city »

Professional, friendly and attentive staff. Clean and quiet room. my only suggestion is to put additional toiletry in the room (shower cap, hand lotions, and small washcloth). I also encourage to include breakfast with all package.

Ivan R. Business - 04/06/2018 AccorHotels certified review
« agradable »

comodo

Juan Friends - 03/06/2018 AccorHotels certified review
« Nice hotel, the beach to swimming just across the road »

Good experience, the hotel is between the airport and the old town. Great staff!!!

Rafael V. Business - 23/05/2018 AccorHotels certified review
« Jice »

All things I need were good.

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