Hotel - Mercure Ambassador Seoul Gangnam Sodowe
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Mercure Ambassador Seoul Gangnam Sodowe

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4.0/5 803 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INCHEON AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:00
    • Opening hours : Week-end 6:30-22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Mercure Gangnam standard double rooms offer 1 double bed and also feature an in-room safe, wireless broadband Internet, a 32 inch flatscreen LCD TV, as well as city views.Enjoy a comfortable rest and leisure time in the room with a view of the Gangnam. Superior room includes a 32 inch flatscreen LCD TV, high-speed Internet service and an individually-controlled heating and air-conditioning system.

  • 288 rooms
  • 272 non-smoking rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,896 reviews

Our guest reviews for Mercure Ambassador Seoul Gangnam Sodowe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 803 reviews
AccorHotels certified review
Sabrina L. Business - 13/02/2018
« Great location, fantastic service »

People are lovely, location is great. There are not a lot drawers, clothes hangers in the room, not a lot of space for big suitcases neither.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Another great stay. »

I think this was the 5th time I have stayed at this hotel. I really appreciated the complimentary upgrade to a Deluxe Room (although the mini bar was not replenished on my last night). Barring a really negative experience in the future I will continue to stay here (and recommend it to others) as the hotel is great, as is the location.

AccorHotels certified review
Keith Solo - 13/02/2018
« everything is fine but without a city view room »

very convenient, clean, modern design, friendly staff. Great experience.

AccorHotels certified review
Angel Business - 11/02/2018
« Great (except for a couple issues) »

Experience was nice. It was my second time staying in the hotel. There were two points that were not that good: - Minibar items price book in the room stated them to be free for deluxe rooms. My room key was saying deluxe so I thought they would be free. I only took a couple cokes which are not expensive but I got surprised when I saw it on the invoice. I think the key shouldn't say "deluxe" if I'm not in a deluxe package, there may be other travels like me, where their office book the hotel and they don't really know which package they have. - In-room food service is way to short, it was impossible for me in all the days staying there to get to the room before 22:00 to make the order so I was forced to go out late and discover somewhere to eat. I would have expected a longer food service, specially taking into account that Kloud serves food and it's opened until quite late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angel R., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Seoul Gangnam Sodowe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that you were unable to get room service when you wanted it. We offer room service for as long as is practical, but demand for overnight room service is very limited. If you need food or drink urgently, there are many options in the local area, and our staff would be delighted to help. Also for the minibar, your room was Deluxe room. but at that time, we were give you only upgrade room. Really sorry for the could not explain about use of minibar, upon the check in time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, CS Changsuk, Kim. General Manager.

AccorHotels certified review
N Business - 09/02/2018
« It was amazing stay as a second time! »

As the title, it was my second stay at there. Check-in staff miss.Lauren kindly upgraded me my room due to little short on their smoking room stock. It was very nice not only I received upgrade but also maximizing their property for customer retention. Moreover, Mr. Jayden who was check-out staff was remembering me and talked friendly due to he was the one who checked me in the first stay at there. The room was clean enough and all amenities were sufficient. Staffs and services are my main focus to choose hotels therefore, my stay in there was very satisfied. I would definitely choose there again. lastly I highly appreciate for their great hospitality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naoto K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback.We are proud of our service, which is the top priority for everyone at the Mercure Gangnam - we are honoured when it is appreciated by our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim. General Manager.

AccorHotels certified review
Nicola F. Couples - 07/02/2018
« A great hotel! »

We loved our stay! Friendly and helpful staff and super clean rooms! Although, I still haven’t received my 100,00 won deposit back on my debit card. They said it would take 2-3 days but it’s been past that now. Also, I recommend improving the breakfast buffet food or reducing the price. It is definitely not worth the price we paid, in comparison to other 4 star hotels around the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola Fitzgerald, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. Thank you for your support – Mercure Gangnam is consistently one of the top-rated hotels in Seoul, and your comments encourage us to continue to improve. Also, Our breakfast offers guests a wide range of Western and Asian choices, as well as various teas, coffee, juices and so on. We are always striving to improve quality, value and choice, and we hope that, on your next visit, you will find the breakfast more to your taste. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim General Manager.

AccorHotels certified review
S. H. P. Business - 06/02/2018
« Very welcomed and wonderful care »

This is my 4th visit at Merecure hotel for mu businesses trip and I have no doubt that I've been choosing the best hotel in this area. Maybe there are many hotels have better facilities and rates but I've never seen these very friendly and qualified staff. Every visit, I feel very welcomed and all the staff are very friendly so I always feel very safe and comfortable as soon as I check in this hotel. This time, I was very sick when I was checking in and the reception clerk assisted me very fast my checking in and helped me to get emergency room. Even the next day, the manager(I think she is the manager...I've seen her for 2 years) gave me another clinic information and I got much better after going to the clinic. Even later, the manager was checking with me how do I feel. I was very touched that the staff remembered me and showed me her care. Not only her, all of the staff that I met in this hotel were very friendly and the experience is always wonderful!

AccorHotels certified review
D C. Solo - 06/02/2018
« Comfortable stay, great location »

I had a very brief but great stay at the hotel. I booked a standard room to stay for several hours as I had a long layover in Korea. The receptionist was very friendly and understanding and helped me to feel very welcome. She allowed me to check in early and gave me a scratch off ticket. My prize was a free breakfast for two. I did not stay in the hotel long enough to use it and the receptionist seemed very disappointed that I wouldn't be able to enjoy the breakfast. It was not until I went to my room that I realized that I had been upgraded to a Privilege Room! The room was clean, comfortable and perfect for just me. I enjoyed the free bottles of water from the mini bar. I also was pleased by the location of the hotel. Just a minute walk from the nearest metro and plenty of places of eat. I had to leave at 1:00 a.m. and had a great check out experience as well. I have to say that I had a very pleasant stay and experienced amazing customer service. I would definitely recommend the hotel to friends and family and I look forward to staying again for my upcoming trips to Korea.

AccorHotels certified review
Asfman Business - 05/02/2018
« A short biz trip »

A short stay but good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyungpyo Woo, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. Mercure Gangnam is consistently one of the top-rated hotels in Seoul, and your comments encourage us to continue to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim. General Manager.

AccorHotels certified review
Anamericaninseoul Business - 04/02/2018
« Nice business hotel in a convenient location in Seoul »

Pleasant place to stay. A lot of restaurants and coffee shops nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Igarashi, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. We are glad you found the Mercure Gangnam so easily. We believe that we have the best location of any hotel in Seoul, and we are delighted that it is so convenient for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim General Manager.

AccorHotels certified review
Maximilian K. Business - 03/02/2018
« Perfect »

10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maximilian Kobernik, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. Thank you for your support – Mercure Gangnam is consistently one of the top-rated hotels in Seoul, and your comments encourage us to continue to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim. General Manager

AccorHotels certified review
Shin Business - 03/02/2018
« Good stay »

A Modern, trendy and clean hotel located less than a min walk to Subway no. 2 line. During my stay, the temperature dropped to -16 degree and the lobby was still quite chilly (still needed to wear a coat on at the lobby cafe at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shin Ishihara, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. We are glad you found the Mercure Gangnam so easily. We believe that we have the best location of any hotel in Seoul, and we are delighted that it is so convenient for our guests. also about temperature, we aim to make our guests as comfortable as possible, and our cooling and heating systems are usually very modern and strong. However, there are certain Korean government regulations which occasionally prevent us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CS Changsuk, Kim. General Manager.

AccorHotels certified review
K. Friends - 30/01/2018
« Very kind »

They support Practical information on the Hotel and town nearby. They answer for any questions from the customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Young Pil K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenna JUNG Front Office Manager

AccorHotels certified review
William Y. Business - 28/01/2018
« Service is good , good location , but room too small »

Staffs at the front desk are helpful, fluent English and polite. But the room is too small and needs more maintenance. The security door chain was totally broken on my first night. but they help me to change another room for the second night. Room is clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lap Man William Yung, We very much appreciate your comments regarding your stay at the Mercure Ambassador Gangnam. We will share your comments with concerned departments and improve the facility as soon as possible. We hope to welcome you back to our hotel very soon! Thank you. Sincerely, Jenna JUNG Front Office Manager

AccorHotels certified review
Peter K. Business - 27/01/2018
« All my expectations are fullfilled »

the hotel employees are friendly The rooms are clean. Service is good

AccorHotels certified review
Anonymous Business - 26/01/2018
« Beautifully appointed rooms in a convenient location. »

The hotel is conveniently located near transit and restaurant offerings. The room was very comfortable with a great view.

AccorHotels certified review
Kristina Business - 26/01/2018
« Lovely, but could have an indoor smoking area »

Great - with the exception of no indoor smoking area in a country where the temperature drops to -14C

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina Buhagiar, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jenna JUNG Front Office Manager

AccorHotels certified review
Sean Business - 23/01/2018
« Clean, professional hotel, good location »

This hotel we was clean, modern and professional. It is situated as a great location in Gangnum and with close proximity to the hotel transfer bus from Exit 4 Terminal 1. I enjoyed my stay at this hotel. Although I noticed that the light bulb in the shower booth was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean L., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenna JUNG Front Office Manager

AccorHotels certified review
Anonymous Business - 21/01/2018

Quite happy to be back at the Mercure in Gangnam. However, there were a couple of things to note: - The pillows are too soft and completely deflate when slept on - When I first entered the room it was extremely hot, with the thermostat set to 24. I turned it down but the room retains heat and it was uncomfortable the whole night. It would be better to start with a more neutral temperature.

AccorHotels certified review
Anonymous Business - 21/01/2018
« Good but can be greater.. »

Location is great. Good access to either part of Seoul. Room size was a little tight compared to previous stays. The room reeked of cigarette smoke. Business center facility wasn't optimal as we've spent a half an hour to have fixes the projection.

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