Pullman Sochi Centre Hotel 5 stars

TripAdvisor rating 4.5/5 699 reviews
Pullman Sochi Centre
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+ 23 Services
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Room 1

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Hotel extras

The hotel has 150 rooms with balcony views of the sea or the city, a Mediterranean restaurant, and a fitness center with swimming pool and a panoramic view of the sea. The hotel's private beach and outdoor swimming pool are open during the summer season.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • INTL AIRPORT ADLER
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Bike rack facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Congresses/conventions

Hotel location

Pullman Sochi Centre

11A Ordzhonikidze Street
354000
sochi
russian federation

Tel: +78622629730

Fax: (+7)862/2629747

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   1,2,3,5,105,125 Gostinitsa Sochi

  • By plane

    INTL AIRPORT ADLER At 30km / 18.64 miles - Shuttle paying

  • By train

    SOCHI At 2.4km / 1.49 miles

GPS :43.5768933302, 39.7239500284

Our accommodations

Superior Room with 1 double bed and city view

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Superior Room with 2 single beds and city view

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Deluxe Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Premium Deluxe Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Junior Suite with 1 double bed and sofa (city view)

  • Max. number of persons: 3
  • Area: From 52
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Superior Suite with 1 double bed and sofa (sea view)

  • Max. number of persons: 4
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Deluxe Suite with 1 double bed and sofa (panoramic sea view)

  • Max. number of persons: 4
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Presidential Suite, 2 bedrooms, kitchen, terrace, panorama sea & city views

  • Max. number of persons: 4
  • Area: From 175
  • Most of the accommodation: Balcony *

* Subject to availability

  • Ironing board and flat-iron

Our restaurants and bars

SEL MARIN

Type of cuisine: Mediterranean

Unique Mediterranean cuisine with Vinoteca by Pullman fine wines and magnificent desserts will make a lasting impression on even true gourmets.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

O`BAR

Photo non contractuelle / Strictly non binding

Catch up with friends or business partners in the stylish bar, and enjoy the lively atmosphere, delicious food and wide range of drinks. Enjoy the Pullman Tea Deli, a tea menu with every kind of Dammann Frères tea accompanied by an exclusive dessert

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 680

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Sochi Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

3,506 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

699 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.8/5

Anonymous Friends - 07/08/2019 AccorHotels review

Best location, nice room ,good breakfast, the poll,gym, spa, very good on the top floor.

Dear Eyal S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Amazing

Customer review rating 4.8/5

Nataliya Families - 16/07/2019 AccorHotels review

Everything was excellent! We’ll back soon again.

Dear Nataliya, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Perfectly!

TripAdvisor rating 4.5/5

Valentine K Couples - 07/07/2019 TripAdvisor review

Amazing hotel. Room with a beautiful view of the sea and the city. I was more than satisfied. Our holiday was successful. Thank you!! Definitely recommend this hotel. Everything is at the highest level.

Dear Valentine K, Let me thank you for taking the time to share the feedback regarding your recent stay at our hotel. Your time and effort are very much appreciated. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

very good

Customer review rating 4.8/5

Dr.ajay C. Families - 27/06/2019 AccorHotels review

juniore suite good size.all accesories.breakfast fine.room service god.good location. observations-reception-there is unprofessionalism on part of checkin usually i am asked to block some amount against my credit card for using the services as restaurant spa etc just to sign the bills on room.offensive questions at pool bar --did u put deposit.even though in good hotels these questions are not asked by waiters .looks that i will runaway from the hotel with my family without checkingout. even at the checkintime customer copy of creditcard swiping of 81000 rbls was not given to me.i kept quite.there is no proper access to beach.the hotel management never thought that there are families who come with chlildren and handicapped people.hope there will access thru the lift ot escaltor covered.housekeeping staff does not speak english.they can not differentiate varities of tea which are in english.being an indian i could find darjeeling and breakfast tea but there was no green and earogrey tea sachets.housekeeing is not aware of such teas.i also obsereved that at the pool beach size of towels does not correspond to the standard of the hotel.usually it shld be 2 meters and not half meter.there are 2 swimming pools one for adult and one for children.iwas shocked that children of average 5-10years old are allowed to jump and use different plastic big toys thus causing discomfort to old and adult people throwing water splash.etc.rescue guards just sit and watch the circus instead doing there job.in the morning breakfast nobody from the waiter approches you and if need any something.they are mainly concerned with cleaning the tables.i asked omlette with onion and spicy.it was so so.

Dear Dr. Ajay C., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for sharing your opinion about some difficulties regarding certain aspects of our services. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that all possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Nice hotel but unwelcoming staff

Customer review rating 4.8/5

Greg Couples - 27/05/2019 AccorHotels review

Staff were unwelcoming and made it very difficult and awkward to resolve a problem with breakfast charge.

Dear Greg, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Borna Business - 11/05/2019 AccorHotels review

Just it was Great like always!

Dear Mr. Borna J., Thank you so much for your loyalty to Accor brand and comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedback especially from our important and frequent guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you again soon! Sincerely yours, MARINA ULYANOVA QUALITY MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ 11A, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 доб. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Another nice stay in Pullman

Customer review rating 4.8/5

Nico Families - 09/03/2019 AccorHotels review

We have booked the executive suite this time to have a separate room for our son. The room was super big and had everything that was needed. Great service from the porter as well as the reception stuff. We received 2 free ski passes for Rosa Khutor on arrival. Although this was not needed as we J. came from skiing this was a great gift. Thank you Pullman Sochi for another great stay. We will definitely be back.

Dear Nico J., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Exellent hotel

Customer review rating 4.8/5

Thomas C. Couples - 08/02/2019 AccorHotels review

A great hotel in a lovely place. Great rooms and views!

Dear Thomas, We very much appreciate your comments regarding your stay at Pullman Sochi Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as this one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

OK

Customer review rating 4.8/5

Anita A. Z. Friends - 16/12/2018 AccorHotels review

The hotel was almost empty. This is a 5 star hotel! No one helped us (2 ladies) upon arrival with our luggage! The room is large and nice but during our stay not very clean!

Dear Anita Ankri Z., Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Comfortable in a good location

Customer review rating 4.8/5

Nils H. Business - 26/11/2018 AccorHotels review

Comfortable

Dear Nils H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on pullman-sochi-centre.ru/accorhotels.com. Participation in the program will allow you to earn points each time you stay in any of the 2500 participating Accor hotels and enjoy a whole host of benefits. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MAANGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Borna Business - 07/11/2018 AccorHotels review

Every thing was excellent and thanks to helpful staff and their hospitality and special thanks to Ms. Elena

Dear BORNA, We very much appreciate your comments regarding your recent stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. Your review serves the greatest motivation to the team here at the hotel. Thank you again for sharing your experience, and we hope to see you in nearest future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Voyage with family

Customer review rating 4.8/5

Tamara K. Families - 06/10/2018 AccorHotels review

I have a good time in our hotel.It was very clean,modern and the staff very professional. Thanks for a good enjoy for us.But the road to see was very hard.

Dear Tamara K., let me thank you for choosing Pullman Sochi Centre. We pay special attention to the feedback of our guests and constantly working on improvement of the service quality, so your feedback is very important to us. We are glad to hear that generally your stay left positive memories, and was filled with pleasant impressions. We sincerely regret that the access to the beach area did not meet your expectations fully. Please accept sincere apologies for the inconvenience. Let me explain that the central location determines the need for our guests to access the beach area along the multi-stage stairs. Organization of different access in the nearest accessibility of the hotel is not possible at the moment. Allow me to thank you for the review again, we sincerely hope to see you at our hotel again, Regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Borna Business - 24/09/2018 AccorHotels review

The Pullman Hotel Sochi Centre was a one of my favorite hotel and fully satisfied not only in Russia but in world, regarding services, helpful and kind staff, cleanliness and respecting the guests. Unfortunately after 3 years staying in the mentioned hotel as regular guest, last time I have faced so many critical problems which a fully list already prior the check out has delivered to front desk manager.

Dear Borna, I refer to your recent stay and the guest survey you were kind enough to complete, and I thank you for it. I was very concerned to read a list of service shortfalls you experienced and I sincerely regret that those issues has marred your recent stay with us. Please accept my sincere apologies for the inconvenience and rest assured that I have addressed the matters that you have raised, particularly regarding the missing helpfulness and professionalism on our side with the appropriate management. As a gesture of goodwill towards our regular guest and LeClub Accorhotels member like yourself, we would like to accrue you with 4000 reward Le Club Accorhotels points. Mr J., once again I would like to thank you for having given us a chance to have your feedback on our services and I do hope we will have the pleasure of welcoming you back to Pullman Sochi Centre in the not too distance future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Overall great experience but there is a weird feature

Customer review rating 4.8/5

Yana Couples - 07/09/2018 AccorHotels review

We came just for a short stay for a weekend for my birthday. We were given a requested room with even my little special request. I got a little compliment for my birthday even. so the room and the beach was very nice, however we were very surprised by the fact that we can not sign our room service or breakfast on the room and pay at check-out, instead we had to pay right away. that's pretty frustrating and not common anywhere. Besides the beach lifeguards are not very nice in terms of interacting with people, pretty rude and insolent, were shouting at people. At the beach there is a very nice rubber mat in the sea, very helpful. The breakfasts could be better for this price. Overall we are satisfied, but not wowed.

Dear Yana, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. As we strive to continuously improve the quality of our services, we listen carefully to our guest’s comments. Please allow me to thank for sharing your comments about difficulties with certain aspects of our services during your stay. A comfort stay of our guests is one of our priorities so the hotel team do it their best to support and provide all required assistance. To have a possibility to sign additional services to room number account we offer our guest to leave a deposit. Your comments about lifeguard behavior were carefully analyzed by the management team of the hotel and will be internally investigated to avoid the situation happening again. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
Customer review rating 4.8/5

Yoel H. Couples - 04/09/2018 AccorHotels review

The food in the business lounge was poor comparing to other five star hotels . We intend to make the reservation directly from the hotel but after sending two mails to the hotel asking some questions and not getting any answer I made the reservation direct through booking.com and this cost me 200 $ more

Dear Yoel H., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments. Please allow me to ask you to share with me additional comments about difficulties with a room booking. Please share website and email address which have been used by you use to make a reservation directly. The team and I certainly look forward to welcoming you back very soon. Thank you very much in advance for taking the time to share your additional feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Great as always *****

Customer review rating 4.8/5

Frequent G. Business - 29/08/2018 AccorHotels review

Wonderful, even though I stayed just for some hours this time.

Dear Ms. L., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback from our frequent guests. That was very sad that you weren't able to spend much time in the hotel, but I will defiantly share your comments with the hotel team. We look forward to welcoming you back again and thank you very much for taking the time to share your feedback with us. With best wishes, MARIA TROPINA G. EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Satisfied

Customer review rating 4.8/5

Dr. M. A. Families - 28/08/2018 AccorHotels review

The location, facilities and services were perfect however the breakfast in comparison to other Pullman hotels is a little but less regarding the variety and options although it was excellent but again the comparison is between the other Pullman hotels. Overall all we enjoyed our staying and we would repeat it whenever we have the chance.

Dear Mazen A., We appreciate your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive high scores from our guests. Your opinion regarding breakfast is appreciated and will be transferred to our hotel management in order to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Excellent hotel in a great location

Customer review rating 4.8/5

Alexey Families - 27/08/2018 AccorHotels review

I enjoyed my staying very much. The staff are friendly and helpful. Rooms are big and clean with comfortable bed. Breakfast is excellent.

Dear Alexey, Thank you very much for your comments regarding your stay at Pullman Sochi Centre hotel. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARIA TROPINA QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Excellent hotel in a great location

TripAdvisor rating 4.5/5

LoveTravel80563 Family - 26/08/2018 TripAdvisor review

Hotel is located in an excellent location on the beach. Rooms are big and clean, bed is very comfortable. Great breakfast. The staff are very friendly and helpful. I will surely come back to this hotel in the future.

LoveTravel80563, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager

It was amazing. We enjoyed our stay at the hotel very much.

Customer review rating 4.8/5

Osnat A. Families - 22/08/2018 AccorHotels review

We flew to Sochi me and my two daughters. We signed up for this hotel after checking the various websites for comments. And we were not disappointed at all .The hotel was beyond our expectations . The hotel is in high standard and very clean. Excellent service. All the staff are very polite,. Spacious room and free bar drinks, very good breakfast. There is an outdoor and indoor pool with a hammam and sauna. There is a very nice private beach but getting to the beach has to go down a lot of stairs and return to the hotel involves a climbing the stairs. Apart from the stairs everything was just great. And we're going to go back there again.

Dear Osnat A., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM
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