ibis Stupino Hotel 3 stars

TripAdvisor rating 4.0/5 78 reviews
ibis Stupino
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Room 1

Number of guests
Children's age
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed 1000.00 RUB
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Stupino

Prospekt Pobedy 42
142803
stupino
russian federation

Tel: +74966492088

Fax: (+7)4966492089

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DOMODEDOVO At 71km / 44.12 miles

  • By train

    STUPINO At 1.5km / 0.93 miles

GPS :54.900503, 38.080816

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Bathroom products(...)

Junior Suite

  • Max. number of persons: x2
  • Area: From 32
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathroom products(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Why not savor the culinary masterpieces on offer at the hotel's restaurant during your stay? We would be only too happy to see you.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Photo non contractuelle / Strictly non binding

The ibis Kitchen Bar is the perfect place to relax, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 101 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 50 people

Find out more
ibis Stupino Meeting Room

Our guest reviews for
ibis Stupino

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

800 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

78 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.5/5

Pt Business - 25/02/2019 AccorHotels certified review

Very good experience with the hotel. Breakfast and lunch offer could be improved.

Dear PT! We are so thankful for your nice comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. I am sorry that your experience about breakfast and lunch did not meet your expectations. Please allow me to express my sincerest apologies. For me it will be very important to know what exactly you didn't like. I will appreciate if you will find few minutes to share with me opinion. My email is h8… Looking forward to welcoming you again at ibis Stupino. Best regards, Ekaterina Goncharenko Operation Manager

Process Manager

Customer review rating 4.5/5

Raul Business - 07/02/2019 AccorHotels certified review

It is pleasant but the restaurant leaves much to be desired in the service of the waiters, in the cleanliness of the rooms is deficient and they do not give water in the hotel.

Dear Raul! Thank you for taking the time to tell us about your experience at the ibis Stupino. I am sorry that your experience in some services did not meet your expectations, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Operation Manager

Good

Customer review rating 4.5/5

Peter Business - 20/12/2018 AccorHotels certified review

All was fine except the kitchen. An ify moment with some uncooked chicken wings let it down.

Dear Peter! Thank you very much for your kind review, it is very important for me and my team to see any feedback from our Guests in order to be able to follow their needs, wishes and comfort and to make them even more welcome! I am sorry that your experience about restaurant did not meet your expectations. Please allow me to express my sincerest apologies. Looking forward to welcoming you again at ibis Stupino. Best regards, Ekaterina Goncharenko, Room Division Manager

The people is friendly

Customer review rating 4.5/5

Anonymous Business - 19/12/2018 AccorHotels certified review

Good attention and good service... the rooms are comfortable and clean... the staffs are available all time to attend the requests

Dear Guillermo! We are so thankful for your nice, warm and kind comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko Room Division Manager
Customer review rating 4.5/5

Anonymous Couples - 19/12/2018 AccorHotels certified review

Everything was fine. Only missing part was dinner but it was acceptable because special arrangements for the national teams.

Dear Timo R., We are so thankful for your nice comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko Room Division Manager

excelente

Customer review rating 4.5/5

Anonymous Business - 17/12/2018 AccorHotels certified review

Cuartos cálidos camas confortables

Dear Cayetano R., we are so thankful for your nice, warm and kind comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko Room Division Manager

Pleasant

Customer review rating 4.5/5

Ross Business - 14/12/2018 AccorHotels certified review

Staff and facilities were nice, however a little saddened by the lack of gym/exercise facilities available.

Dear Ross! Thank you for your kind review, our team appreciates a lot, when our Guest is satisfied and feels welcome! This gives us will and power to continue working hard in order every Guest is happy! Looking forward to meeting you in ibis Stupino once again, Best regards, Ekaterina Goncharenko Room Division Manager

Pleasent Trip

Customer review rating 4.5/5

J W. Business - 11/12/2018 AccorHotels certified review

Easy Checkin and Out, Food was good but they did run out of Beer on Draught

Dear J W.! We are so thankful for your nice comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko Room Division Manager

Raul Valdez

Customer review rating 4.5/5

Raul Business - 09/12/2018 AccorHotels certified review

My experience is that the hotel needs a gym, that the guests in their room are left with bottles of water for each day of stay and change the sheets every day.

Dear Raul ! We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Goncharenko Room Division Manager

Problems in the restaurant

Customer review rating 4.5/5

Eitan Business - 30/11/2018 AccorHotels certified review

On the 26th of November I invited guests for dinner in the restaurant. We waited over an hour for the food and have even had to return some of it as it was coled. The restaurant was full and only one waiter had to serve and was running all the time so it was not her faoult. It was embarasing.

Dear Eitan! Thank you very much for your review, it is very important for me and my team to see any feedback from our Guests in order to be able to follow their needs, wishes and comfort and to make them even more welcome! Please accept our most sincere apologies for this inconveniences for you. I forward your point about quality of service to restaurant manager and I promise to you, we will take appropriate measures. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ekaterina Goncharenko Room Division Manager

Excellent for a short stay

Customer review rating 4.5/5

Ali Business - 12/11/2018 AccorHotels certified review

Staff are very welcoming, good knowledge of english which is important for me, hotel clean, excellent breakfast.

Dear Ali, Thank you for your positive feedback and high rating of your stay with us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Room Division Manager

very clean and friendly service

Customer review rating 4.5/5

Jorge T. Business - 10/11/2018 AccorHotels certified review

Too long (3 weeks) but excellent.

Dear Jorge T., We are so thankful for your nice comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. Thank you once again! We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko room division manager

Very comfortable

Customer review rating 4.5/5

Anonymous Business - 31/10/2018 AccorHotels certified review

Comfortable beds, clean room, good wifi connection, helpful staff on front desk

Dear Elizabeth Mary! We very much appreciate your high rating of your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. Hope your next visit will be as pleasant as the previous one. Sincerely, Ekaterina Goncharenko Room Division Manager

Did the job intended

Customer review rating 4.5/5

Ali Business - 26/09/2018 AccorHotels certified review

Overall ok, staff were helpful even when language issues

Dear Ali! Thank you for taking the time to tell us about your experience at the ibis Stupino. I am sorry that your experience in some services did not meet your expectations, please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Room Division Manager

Stay fully met my expectations

Customer review rating 4.5/5

Anonymous Business - 12/09/2018 AccorHotels certified review

very friendly staff

Dear Martin! We are so thankful for your nice, warm and kind comment about our staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ekaterina Goncharenko Room Division Manager
Customer review rating 4.5/5

Anonymous Business - 11/09/2018 AccorHotels certified review

Satisfactoria

Dear Luciano A.! We very much appreciate your comments regarding your stay at the ibis Stupino. Thank you for your positive feedback and high rating of your stay with us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Room Division Manager

Not bad but young

Customer review rating 4.5/5

Dr. K. Business - 08/09/2018 AccorHotels certified review

A nice hotel with ok wifi but very bad water pressure in the shower

Dear Dr.K.! Thank you very much for your kind review, it is very important for me and my team to see any feedback from our Guests in order to be able to follow their needs, wishes and comfort and to make them even more welcome! I am sorry that your experience about water in your room and breakfast did not meet your expectations. Please allow me to express my sincerest apologies. Looking forward to welcoming you again at ibis Stupino. Best regards, Ekaterina Goncharenko Room Division Nanager

In general I feel myself like a respected guest

Customer review rating 4.5/5

Mark Business - 07/09/2018 AccorHotels certified review

I notice that there are many new staff members in the hotel and restaurant, and they don't know that I am a regular guest since the last 1,5 year. It would be great if they would know, and could provide service in that way to regular guests.

Dear Mark ! Thank you very much for your kind review. I am sorry that your experience about our staff did not meet your expectations. I promise I will do everything I can to explain to our team about You :) Hope next time you will feel yourself like at home. See you again. Ekaterina Goncharenko Room Division Manager

Good

Customer review rating 4.5/5

José M. J. R. Business - 06/09/2018 AccorHotels certified review

It was good

Dear Jose J., We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ekaterina Goncharenko Room Division Manager

OK but rooms need some maintenance

Customer review rating 4.5/5

Alan W. Business - 19/08/2018 AccorHotels certified review

OK but rooms need better cleaning

Dear Alan W.! Thank you for taking the time to tell us about your experience at the ibis Stupino. I am sorry that your experience in some services did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ekaterina Goncharenko Room Division Manager
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