Mercure Lipetsk Center 4 stars

TripAdvisor rating 4.5/5 409 reviews
Mercure Lipetsk Center
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+ 18 Services
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-out
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Lipetsk Center

3 Teatralnaya Square
398019
lipetsk
russian federation

Tel: +74742300000

Fax: (+7)4742/300001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LIPETSK AIRPORT At 20.2km / 12.55 miles

GPS :52.606212, 39.594118

Our accommodations

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • High speed internet
  • Bathroom products
  • Bathrobe

Standard Room with twin beds

  • Max. number of persons: 2
  • High speed internet
  • Bathroom products
  • Bathrobe

Superior Privilege Room with 1 queen-size bed

  • Max. number of persons: 2
  • High speed internet
  • Bathroom products
  • Bathrobe

Junior Suite with 1 king-size bed

  • Max. number of persons: 2
  • High speed internet
  • Bathroom products
  • Bathrobe

Junior Suite with twin beds

  • Max. number of persons: 2
  • High speed internet
  • Bathroom products
  • Bathrobe

Deluxe Suite with 2 bedrooms and 1 living room

  • Max. number of persons: 4
  • High speed internet
  • Bathroom products
  • Bathrobe

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 90
  • High speed internet
  • Bathroom products
  • Bathrobe

Standard Room with 1 single bed

  • Max. number of persons: 1
  • High speed internet
  • Bathroom products
  • Bathrobe

Our restaurants and bars

IL PESTO

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 310

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Lipetsk Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,323 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

409 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I've stayed a few times in different cities. Twise in Lipetsk

Customer review rating 4.6/5

Anonymous Business - 02/08/2019 AccorHotels review

With your rather high level of prices in the market, the following is surprising: - Lack of hygiene accessories in your room: brushing (brush, toothpaste, floss), ear sticks and cotton swabs, shaving kit, - there's no set of threads and a sewing needle, - when I moved into a hotel room, there's a roll of toilet paper in the toilet, part of which was used (of course, the end of the paper is wrapped in a corner, but it's not a public toilet)

Dear Andrey K., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Regular guest in Mercure Lipetsk, always happy with hospitality and kindness of personell

Customer review rating 4.6/5

Rudi F. S. Business - 22/07/2019 AccorHotels review

Being regular guest I am extremely happy with quality and hospitality. Rooms are spacy and comfortable, gym capacity fulfills my needs also breakfast is good.

Dear Rudi P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Perfect will be back for sure.

Customer review rating 4.6/5

C R. Business - 21/07/2019 AccorHotels review

My experience with the grill outside, is a big plus for the hotel. My opinion is that due to the prices You have a loss of customers and hotel guests because they go outside to eat.

Dear Cornelis r., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sent your request to our Technical Department to improve quality of WiFi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Central location

Customer review rating 4.6/5

Natalya T. Families - 10/07/2019 AccorHotels review

We liked the location of Mercure Hotel in Lipetsk. However, we experienced hotel's maintenance problems. Such as malfunctioning AC unit and water maintenance in room that caused us to relocate to a different room.

Dear Natalya T., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Decreasing quality

Customer review rating 4.6/5

Е. Business - 08/07/2019 AccorHotels review

I stay with this hotel from 2013. During last 2-3 years I can see increasing of hotel loading, it's really difficult to book 2-3 days before. It's good for you, but you should remember that is not because of your actions but because there are no any good hotel in Lipetsk. So I believe you clearly understand that you have no competition and as a result you started very rood policy of cost cutting which follows serious quality falt

Dear Evgeny F., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

All area are clean and friendly team

Customer review rating 4.6/5

Anonymous Business - 05/07/2019 AccorHotels review

All area are clean and friendly team, room and taxi booking were easy

Dear Lazlo L., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Very pleased

Customer review rating 4.6/5

S. Business - 29/06/2019 AccorHotels review

Good nothing tu say , clean and and pleasant atmosphere. Just the stairs going to the floors Should be checked and clean , the rest every friendly

Dear Giancarlo s., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

All services not up to expectations

Customer review rating 4.6/5

Gauthier Business - 24/02/2019 AccorHotels review

Very nice rooms, quite hotel but services promoted are failing

Dear Gauthier V., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our technical service will check your comment and solve this problem and do everything it can to keep it from happening. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Everything was great

Customer review rating 4.6/5

Anastasiya Business - 14/02/2019 AccorHotels review

Mercury is one of my favorite Hotel Chains. Lipetsk one is the best representative from the family. Nothing to complaint about. Room, breakfast, overall impression is very good.

Dear Anastasiya, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

confortable, "my" hotel

Customer review rating 4.6/5

G. Business - 30/11/2018 AccorHotels review

a) service (reception and everywhere) very prepared, smiling, helping you always b) rooms are very much clean

Dear Carlini G., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

The experience of staying in Mercury hotel can be denote as full satisfaction

Customer review rating 4.6/5

Yuri S. Business - 31/10/2018 AccorHotels review

The rooms, services and kitchen are good and level is kept vigorously.

Уважаемый Yuriy S., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Начальник Службы Приёма и Размещения Безденежных Никита

Very good stay

Customer review rating 4.6/5

Anonymous Business - 30/10/2018 AccorHotels review

Good room, breakfast very statisfying. I stayed only one night but I know very well the hotel for past trip and I confirm the good quality.

Dear Fabrizio B., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

Next to perfect

Customer review rating 4.6/5

Martin P. Business - 28/10/2018 AccorHotels review

All was very fine - as usual. Your staff is very kind, very attentive and really service orientated. Your policy not always as illustreded below: I feel really not treated well when I sit all the day in the bar, having meetings and being your guest with a room for 2 nights and may not receive drinks without paying every dring, piece by piece or going to reception and openening a guarantee with my credit card. The place I am coming from people pay their bills in cafes and do not run away after consumption. I do not know other kind of people but in the world I am in they are a very rare kind. It was able in the end after explaining at the reception. But such a policy gives the impression being in a place were cheating and stealing is the rule. Could this be true in your beautiful hotel ? And nobody wants to be in a place where he had to make downpayment and some credit card warranties to drink a cup of coffee.

Dear Martin P., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Nikita Bezdenezhnykh

Too expensive. Not value for money.

Customer review rating 4.6/5

Valentin Business - 22/10/2018 AccorHotels review

The hotel is OK. At the same time I will chose another hotel for the next visit if the price stay the same. I can find an option that will be twice less expensive. Of course the service and performance will beworse but I can suffer for one night. If the price for Mercure decreases at least 30% I will book only this hotel even if there are cheaper options.

Dear Valentin K., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

very good service

Customer review rating 4.6/5

Liliane Business - 22/10/2018 AccorHotels review

Good service, clean rooms, good breakfast

Dear Lilian D., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

Every staff person was attentive and friendly. All facilities were clean and pleasant.

Customer review rating 4.6/5

Rex Solo - 22/09/2018 AccorHotels review

Good: Staying at the hotel was relaxing. All facilities were excellent. All staff members (including housekeeping, laundry, janitors) were friendly, polite, helpful, and well-dressed. Not good: Wi-Fi was constantly timing out and requiring a password. Double billing for minibar and laundry was a problem.

Dear Rex B., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Nikita Bezdenezhnykh

excellent

Customer review rating 4.6/5

Anna P. Business - 20/09/2018 AccorHotels review

i´m staying here not for the first time. Like being here very much: the rooms are good in size, bed comfortable, clean and good breakfast.

Dear Anna P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

Room and service very good- thank you

Customer review rating 4.6/5

Doctor T. Business - 15/09/2018 AccorHotels review

Excellent food and service in the restaurant in the evening

Dear T. M., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Nikita Bezdenezhnykh

Great Hotel

Customer review rating 4.6/5

David Business - 12/09/2018 AccorHotels review

Have stayed here 3 times always great

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front-Office Manager Nikita Bezdenezhnykh

Excellent

Customer review rating 4.6/5

Mikhail Business - 24/08/2018 AccorHotels review

Good service, starting from the reception and on.

Dear Mikhail P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Front-Office Manager Nikita Bezdenezhnykh
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