Hotel - Mercure Lipetsk Center
Mercure Hotel Mercure Hotel

Mercure Lipetsk Center

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4.5/5 357 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private underground parking garage (Paying)
    • Outdoor car park at the hotel (Paying)
  • Reduced mobility rooms
  • Pet allowed 1,000  RUB
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
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Hotel location

Our rooms

  • 178 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Crib on request
    • Sprinkler in room
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,740 reviews

Our guest reviews for Mercure Lipetsk Center

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bill G. Business - 12/02/2018
« No issues at all, room was excellent and all staff very helpful. »

9/10 - only let down by a poor experience in the restaurant on first evening. Waited over 45mins for meal (my colleagues had all eaten, some went to rooms)and when it arrived the quality was poor. Although I was not charged, no alternative was offered........? Guy on reception was really good, helping us with the challenges of paying for our colleagues rooms. Used the gym for a run several times and the sauna, all good. Will certainly use again.

AccorHotels certified review
Rudy Business - 21/12/2017
« Very Pleasant »

A very nice hotel with plenty of amenities and good service. It is located within walking distance to many good restaurants and shopping area. Nice and friendly people working in the hotel. It would be nice if it was not allowed to smoke at the front entrance of the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudy Sanchez, We very much appreciate your comments regarding your stay at Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena TRETYAKOVA Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 17/12/2017
« Poor client experience »

The stay was OK - room, food, service - but the hotel staff ignores the leclubaccor loyalty system and refuse to provide the upgrades for platinum members either stating that it is decided individually by the manager or lying that the hotel is booked. And as it happening regularly, seems that nobody is controlling them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, On behalf of Mercure Lipetsk Center team thank You for taking the time to share your impressions about the last visit, leaving a detailed review! Please accept our sincere apologies for spoiled the impression resulting from the lack of attention from the staff. At Mercure Lipetsk we provide loyalty service to all of our guest, and I do sorry that during your last stay you did not feel all our hospitality and warm welcome. The management of the hotel is constantly monitoring providing of upgrades to all of our guest with gold and platinum Le Club card, and as I remember (please correct me is that information is wrong) we have already provided you with an upgrade for two-three levels above your booked rooms. For the dates of 11th December till the 17th of December our hotel was fully booked for standard room and for next three levels, and we had a lot of request for booking during all week. We really were looking for the way for providing an upgrade, but for this days it was really impossible. We are hope to see you again and estimate the level of our loyalty and warm welcoming. I personally control all details of your stay with providing all soft benefits as Platinum member. I will be happy to assist your for any question regarding your stay, please do not hesitate to contact me for any questions for my personally phone number +7 … 19 42 and mail adress H8… Best regards, Front office manager Olga Zdor

AccorHotels certified review
Anonymous Business - 15/12/2017
« The hotel is nice and service is perfect »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Валерий Таяновский, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, так как мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваша, Елена ТРЕТЬЯКОВА Зам. начальника отдела приема и размещения

AccorHotels certified review
Anonymous Business - 30/11/2017
« very pleasant and comfortable stay »

perfect hotel to stay after long trip. you have everything you need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena TRETYAKOVA Assistant Front Office Manager

AccorHotels certified review
Kerry Business - 16/11/2017
« Great stay as usual. »

The staff and facilities at this hotel are top notch. I have stayed many nights at Mercure Lipetsk and am always pleased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry Wilson, Thanks a lot for your comment, it a great pleasure for me and my team to get such appretiation of our work! I will share it with my colleagues! hopу to see you soon in our hotel! Best regards, Front office manger Olga Zdor

AccorHotels certified review
Nml Business - 13/11/2017
« Good quality of hotel. »

I like to stay in this hotel. It has a high standard of comfort compared to the other hotels here in Lipetsk. Here some improvement ideas : The check-in procedure is complicated when you have to stay in the queue for 20-30 minutes after arrival from whole day trip at 10:30 at night. The breakfast assortment should include fresh fruit. The temperature in the rooms is too high. It is difficult (impossible) to reduce it without letting the window open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas Mousel, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. Thank you very much for your comment - it is really help us to became much better. I sent your rewards to all managers and we discuss about situation with check - in, room temperatures and breakfast service. Best regards, Mercure Lipetsk center team

AccorHotels certified review
B. F. Business - 11/11/2017

SYMPATIQUE AGREABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. Laurent Michel B., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager Olga Zdor

AccorHotels certified review
Toomas M. Business - 07/10/2017
« superior service »

professional staff with very gozy and modern hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toomas Magi, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager

AccorHotels certified review
Mark Business - 05/09/2017
« Business stay - excellent hotel »

Perfect stay, good breakfast and dinner, friendly people, large and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front office manager Olga Zdor

AccorHotels certified review
Francisco L. Business - 04/09/2017
« One of the best Mercure »

This Mercure hotel is always outstanding, with a really nice restaurant, an extremely friendly and helpful staff and nicely located, close to restaurants and shopping centers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco L., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office manager Olga Zdor

TripAdvisor review
Business - 04/09/2017
« Only very good! »

Since years I go to this hotel and I'lm always pleased to. Building, rooms accomodations are perfect. Service at the same level Even laundry can provide a first class service. My best hotel Mercure in Europe even if some others are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks a lot for your comment, it a great pleasure for me and my team to get such appretiation of our work! I will share it with my colleagues! hopу to see you soon in our hotel! Best regards, Front office manger Olga Zdor

AccorHotels certified review
De B. E. Business - 24/08/2017
« The staff in the bar not professional »

After that all staff are professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena TRETYAKOVA Assistant Front Office Manager

AccorHotels certified review
Nikolay Business - 18/05/2017
« A cosy comfy room with a nice view and pleasant "bonuses" »

Location is perfect. Room upgrade is highly appreciated. Breakfast is nice, in a "sipid" restaurant. The only issue is, 2 of the 3 capsules for Nespresso machine in the room were not genuine Nespresso capsules, and the quality of this coffee is much worse compared to genuine Nespresso

AccorHotels certified review
Werner Business - 14/05/2017
« Only 1 remark: temperature in the rooms »

I stay regularly in this hotel when in Lipetsk for business. Each time the hotel is a great experience except that the temperature in the rooms is abnormally high. I think the airconditioning is simple not switched on, it is the same every time. Last week it was outside 13 degrees but in the morning 24 degrees in my room. I could hear the vents running but the air coming out was warm instead of cool. My colleagues have the same experience, so please do something about it.

AccorHotels certified review
Anonymous Business - 23/04/2017

Service very much improved

AccorHotels certified review
Anonymous Business - 20/04/2017

It's one of the best Mercure hotels where I've ever stayed. It has a structure which places this property among the top notch lodging facilities of the whole Accor Group. The front desk team is extremely friendly, helpful and totally fluent in English (something very rare in Russia). The breakfast is excellent, beyond any comparison, with a complimentary coffee machine which is one of the high notes in this area. The lobby is really ample and relaxing. The rooms are extremely comfortable.

AccorHotels certified review
Anonymous Business - 10/04/2017

no complains - everything was fine and the hotel cleanness was perfect. Small remark to the Schlagbaum at the parking in front of the Hotel- the Identification system of the plastic card did not work in t he cold period properly.

AccorHotels certified review
Anonymous Business - 06/04/2017

Everything was just perfect

AccorHotels certified review
Anonymous Business - 01/04/2017

relaxed stay with good service and food

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