Hotel - Sofitel Auckland Viaduct Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Auckland Viaduct Harbour Hotel

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4.5/5 2,877 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Sailing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

  • 171 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 7,321 reviews

Our guest reviews for Sofitel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,877 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 17/10/2017
« Another Perfect Stay »

After several stays at the Sofitel Viaduct Harbour the hotel is starting to feel like a home away from home. The entrance and lobby are always immaculate, there is always an amazing smell as you enter the area, and the friendliness of the greeting from all the staff never fails to impress. On this occasion check-in was swift, we had received an upgrade to a Marina view room, and also received vouchers for complimentary drinks as there was a 30min delay in being able to access the room as housekeeping were not quite finished. Again, yet more examples of the details that make this a great place to stay. The room was perfectly prepared and we spent a relaxing evening, ideal after our long trip over from the Uk. Breakfast was very busy, a Saturday morning and two conferences, but the restaurant team had everything organised, allocating tables in order of arrival, we however, we given the option of taking ours in the library area near the bar - perfect. Very quiet away from the main bustle of the restaurant, again perfect attentive service, and great food. We would never stay anywhere else when traveling into or out of New Zealand, we are also glad, that as now living on Waiheke, we will be able to make use of the hotel after a late show or dinner in the city.

AccorHotels certified review
Amanda Couples - 16/10/2017
« Luxurious accommodation »

Facilities were very luxurious, Staff a pleasure to deal with and very friendly

AccorHotels certified review
Yohan P. Solo - 16/10/2017
« Best hotel and service in Auckland »

Always a warm welcome, great attentive service and fantastic rooms and facilities!

AccorHotels certified review
Bron Business - 16/10/2017
« Amazing! »

5 star, relaxing and clean! Great staff and check in and out process is always pain free!

AccorHotels certified review
Les Couples - 16/10/2017
« Very pleasant stay and nice staff to deal with. »

Above the standard experienced at 4* hotels. However, I paid a $100 bond by CC on checking in and the $100 has still not been repaid to my bank account. after 7 days.

AccorHotels certified review
Dale A. J. Couples - 15/10/2017
« Dale&J. »

Best service ever. Outstanding food and we were made to feel special on our wedding anniversary. Will definitely come again.

AccorHotels certified review
David Couples - 15/10/2017
« Good service, bad bed »

We were happy with the 'soft product' of service and staff. But the bed (left hand-side of a king sized bed) was really bad on my sad, to the extent that it was really caving in. I didn't sleep well as a result and carried a slight back ache for a couple of days. My wife tried my bed side for a few minutes and refused to sleep there. It is disappointing for a good hotel.

AccorHotels certified review
Brianna Couples - 15/10/2017
« Fantastic »

Fantastic and definitely worth going back.

AccorHotels certified review
Anonymous Business - 15/10/2017

Wonderful & a great bar.

AccorHotels certified review
Aku M. Families - 15/10/2017
« Perfection! »

Loved every minute and the quality of service is the best I have had througout NZ please do not lose that quality of service!. Its the main reason I will continue to come back.

AccorHotels certified review
Nathan H. Couples - 15/10/2017
« Very enjoyable stay once again. »

Service is always great, rooms are spacious and well appointed, and breakfast is delicious!

AccorHotels certified review
Scb Business - 14/10/2017
« Fantastic »

Great Location, excellent service, good vibe, excellent breakfast selection

AccorHotels certified review
Larry B. Families - 14/10/2017
« Auckland's "habitat" »

Our brief stay was very comfortable. Very efficient staffs at check in and check out. Excellent service! Great food at Lava restaurant.

AccorHotels certified review
C. S. Business - 14/10/2017
« Comfortable and enjoyable stay. »

Overall it was good for me, I wouldn't have returned for the third time if I didn't enjoy my stay. I like that the location is near to many places of interest and restaurants but away from the hustle and bustle.

AccorHotels certified review
Anonymous Couples - 13/10/2017
« Only a short stay but most enjoyable in every way »

All service was exceptiona

AccorHotels certified review
Gavin J. Business - 12/10/2017
« Stunning hotel, impeccable service »

Sofitel Auckland is always a favourite for me - beautiful location, attentive service, great food and comfortable rooms. Would love to get an upgraded room occasionally especially when on a longer trip like this recent stay.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Great Hotel, Great Location »

Modern, clean hotel with great service.

AccorHotels certified review
Robyn H. Couples - 11/10/2017
« an amazing hotel, staff and location »

A beautiful big room , gorgeous bathroom and such comfy beds , such a relaxing stay.

AccorHotels certified review
Paul Couples - 10/10/2017
« Paul »

an extremely enjoyable night.

AccorHotels certified review
Shaun. Couples - 10/10/2017
« Well looked after by Sofitel. »

Booked a wedding anniversary night at the Sofitel Viaduct Harbour, Auckland. They looked after us very well with a welcome condiment followed by champagne at dinner and a chocolate desert sent to our room later. Very nice - thank you.

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