Hotel - Sofitel Auckland Viaduct Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Auckland Viaduct Harbour Hotel

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4.5/5 2,934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Sailing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

  • 171 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 7,692 reviews

Our guest reviews for Sofitel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,934 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 10/12/2017
« Lovely hotel stay »

Beautiful, luxurious hotel. Everyone was so kind to us. Would most definitely recommend staying here.

AccorHotels certified review
Lisa K. Business - 10/12/2017
« Fantastic »

Amazing hotel beautifully presented.

AccorHotels certified review
Olivia P. Couples - 10/12/2017
« Amazing »

Everything was impeccable, the only thing i might mention was that the toilet in our room was really hard to flush. Not sure if that was a problem with the plumbing in our room or water pressure in the general area, But anyway, the rest of it was simply superb.

AccorHotels certified review
Sue G. Couples - 10/12/2017

Enjoyed our stay at the Sofitel Auckland . Helpful and attentive staff. Breakfast was wonderful . Pastries exceptional as well as service.

AccorHotels certified review
Neil M. Couples - 10/12/2017

Stylish courteous central location

AccorHotels certified review
Anne Families - 10/12/2017
« A welcoming stay »

Two words to describe my stay were 'peaceful' and 'welcoming'. I really enjoyed my stay the staff were very welcoming and informative. Everyone was hands on and they made sure myself and hubby were comfortable. Thank you for the amazing experience, will make sure to book again next anniversary.

AccorHotels certified review
Stephan M. Business - 08/12/2017
« Very professional »

It’s the no fuss professional approach I like. Not overbearing like I have experienced in some up market hotels, but quiet and very efficient.

AccorHotels certified review
Anonymous Friends - 06/12/2017
« Great Service. Great Room. Great Location! »

Fantastic! Will hope to upgrade next time.

AccorHotels certified review
Jayne Business - 06/12/2017
« Comfortable and excellent service »

The hotel is undeniably beautiful however I was staying on the road side on level 3 which mean the traffic noises were a disturbance and I directly had traffic lights in my view from the bed. Also because the room is quite low and all window or full black out curtain it has a lack of privacy if you don't want to shut out all the natural light. Having said this, the staff were very polite, professional and helpful and the hotel is beautifully appointed.

AccorHotels certified review
Darcy W. Business - 06/12/2017
« Ripped off »

Checked in for the night at 6.30am at a cost of $750 and was asked to check out at 10am same day. Will be applying to the disputes tribunal for a refund. Also will tell all my friends in the travel industry about the experience.

TripAdvisor review
518krishneeln Couples - 06/12/2017
« Stay at Sofitel »

Accommodation and services were excellent and we hope to stay again on our next visit. Our room was on the sea view one which was excellent and room were on a decent size. Really enjoyed our stay with sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour 518krishneeln, Thank you so much for sharing your recent experience at Sofitel on TripAdvisor We are thrilled to know that you had a Magnifique experience and your most wonderful compliments of our well appointed rooms and services are much appreciated and will be shared the team. I hope to have the opportunity to welcome you back soon for another Magnifique stay. Sincerely, Linh Pham Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 05/12/2017
« Perfect »

Great staff, beautiful rooms always so lovely to stay at

AccorHotels certified review
Ross C. Couples - 05/12/2017
« Auckland Layover »

The Sofitel Viaduct was an amazing place for the short stays we were having in Auckland. The staff were amazing and totally helpful and food and beverages were first class. We really enjoyed the turn-down services which we haven't experienced for many years. All in all I cannot speak highly enough of the way we were looked after. An A+.

AccorHotels certified review
Sonali C. Couples - 05/12/2017
« Excellent service and staff friendly / helpful »

Beautiful decor in room, well presented. Fantastic array of ammenties including bar. Gorgeous decorations in time for Christmas. Wonderful nautical theme overlooking water features. Nice presentation slides on backdrop.

AccorHotels certified review
Philip P. Couples - 04/12/2017
« Magnificent »

Extremely enjoyable and quite possibly the best hotel experience I have ever had

AccorHotels certified review
Myra Couples - 04/12/2017
« Convenient »

Served our purpose. Noticed when walking past spa to lifts spells very bad with the chlorine. Irritated my nose each time noticed it last time also when we stayed. Overall everything was good

AccorHotels certified review
Pip Business - 04/12/2017
« awesome »

Great friendly staff and beautiful rooms

AccorHotels certified review
Anonymous Business - 04/12/2017
« A perfect experience »

Wonderful. The room was spotless and well maintained during my stay, the staff were incredibly helpful and friendly, and the facilities were marvellous.

AccorHotels certified review
Anonymous Couples - 03/12/2017
« Great place »

This is our forth stay after always staying at other 5 star hotels in Auckland's CBD, probably wont stay any where else, love the hotel facilities and the staff, right from the moment we arrive at the door....excellent every time.

AccorHotels certified review
Rachael Friends - 03/12/2017
« Totally Spoilt »

Love staying with you Feel totally spoilt Second time staying & will be back agai

Our most recent 20 reviews
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