Hotel - Mercure Paris Gare du Nord La Fayette Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare du Nord La Fayette Hotel

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3.5/5 514 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Reduced mobility rooms
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Whatever your desires, choose the room category that you wish. Opt for the comfort of our Standard Rooms or offer yourself the experience of our enhanced comfort Privilege Rooms with Mercure details.

  • 48 rooms
  • 40 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,239 reviews

Our guest reviews for Mercure Paris Gare du Nord La Fayette Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 514 reviews
AccorHotels certified review
G S. T. Couples - 09/05/2018
« Quiet, clean hotel close to key stations »

As older guests we were pleased with an easy walk from Eurostar with our luggage, good breakfasts and quick access to the Metro for 4 days visiting galleries and shops. This hotel is beside RER Magenta - next stop Grand Magasins. Friendly staff, clean room, self-service eco-friendly breakfasts. Only weakness was no top-up of toilet rolls and tissues.

AccorHotels certified review
Lee M. Couples - 07/05/2018
« Mostly fine experience with one exception »

After arriving back at the hotel after a day of walking around Paris, we found that the front door sensor wasn’t working and the door wouldn’t open. There was no staff in reception or within hearing range to respond to our knocking at the door. Eventually another guest walked through reception and was able to trigger the door to open from the inside. I would usually hope to be able to enter a hotel or get staff attention at 4:00pm on a Saturday afternoon, especially when I’m hot and tired, rather than standing in the street in the sun for ten minutes. Otherwise the hotel room was clean and comfortable and perfectly adequate.

AccorHotels certified review
Anonymous Couples - 01/05/2018
« Everything was fine, but this should not be Mercure branded hotel. »

We stayed one night at the hotel and everything went fine. The only two small things were: 1) slightly confused receptionist on the arrival, who did not automatically offered us a welcome drink as silver members and 2) my friend forgot a shirt in the room on departure, the shirt disappeared and the hotel made no inquiries into trying to recover it. Also the hotel as such should be more an Ibis or Ibis Styles, it really is not what Mercure brand should be standing for.

AccorHotels certified review
David F. Business - 26/04/2018
« Small rooms but an excellent clean hotel »

Warm welcome at the Front desk when we arrived late and friendly when we checked out. The rooms are almost bizarrely small but if you use them just to sleep in, you don't need much more. I wouldn't want to use the room for working as there's almost no space. Bathroom was spotless.

AccorHotels certified review
Lynda A. Friends - 25/04/2018
« Very enjoyable . Great staff. Central location. Comfortable hotel. »

Very enjoyable stay. Very helpful staff. Great location for the station and onward travel.

AccorHotels certified review
Joanna H. Business - 24/04/2018
« Convenient but many short comings in the room »

The shower was very difficult to get into unless you were very very thin. The bed side light and the kettle did not work. The cupboard was too small in height, you had to fold skirts and trousers. Plug in basin not easy to use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNA H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We'll take the appropriate measures to find a solution to the problems you reported. We really appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you during your next stay in Paris. Do not hesitate to contact me directly, we'll try to satisfy your requests about room (and washroom) typologies. Kind regards, Rossella Antonelli / FOM

AccorHotels certified review
M M. U. Solo - 18/04/2018
« power went out »

After 7am, the power went out. I awoke when the lights were on, but then the power went out. I couldn't find my clothes or anything in my suitcase. I had to shower in the dark. The power was out for about 20-25 minutes. When I told the lady at the reception that I would like a discount on my room rate for this inconvenience, she become hostile to me. I asked her to call the manager. She was again hostile with me. I asked again to call the manager. She did under duress, it seemed to me. The manager instructed the staff to give her a business card to me. No discount was provided to me. I left unhappy.

AccorHotels certified review
John D. Solo - 12/04/2018
« Excellent stay. »

Extremely pleasant and comfortable!

AccorHotels certified review
Paul B. Couples - 11/04/2018
« Very disappointed. »

Reception staff were friendly. Room was reasonable. Corridors leading to the room could be better lit and refurbished. Night 1 - I booked a privilege room - Room number 101. Limited sleep because of the constant banging of the room doors adjacent to mine - room 102. Not sure if staff were using the room during the night but I did not get much sleep because of this issue. If staff are working on a night shift they need to respect that guests have paid for a room and a peaceful night of sleep. At 159 Euros per night I would expect better quality.

AccorHotels certified review
Wisanu A. Friends - 11/04/2018
« Best location near Gare du Nord and Metro »

Everything over expected.

TripAdvisor review
Couples - 06/04/2018
« Good location, not Mercure standard but, this is Paris? »

We've been in cheaper Mercure's, elsewhere, with higher standards of room space, breakfast, free minibar (non alcoholic) etc. However, a good location, and quiet (maybe the train strke helped with that as our room overlooked the Gare de L'Est platforms) and staff helpful. Sticky floor in the breakfast area - not to usual Mercure standards

AccorHotels certified review
Anonymous Friends - 02/04/2018

Clean functional room ,walking distant of the station ,friendly helpful staff

AccorHotels certified review
L. C. F. Families - 28/03/2018
« Front Desk Staff Might Scam Through Taxi Arrangement »

Unpleasant and disgusting. I am a platinum member, and I stay at many Accor hotels each year. This Mercure is the worst Accor hotel i stay before. Front desk is extremely unfriendly and not up to standard of Mercure. He did not greet, did not know about platinum memberships and not even giving me any of my entitled benefit! Upon checkout my sisters booked a taxi to airport and was told by the same front desk staff (26/03/2018 morning shift) he told my sisters that the cost of taxi WOULD NOT MORE THAN €60. However, the taxi driver tried to charge at €75 after start the journey. My sisters refused to continue the journey as it was not right to raise the fees, but the driver refused to let them take their luggages. Police came and called hotel, the front desk staff lied to police that the extra charges was because of waiting time, and claimed that my sisters late made the driver waited long! However, it was a lie! They came to lobby earlier and met the driver sharp at 11:45am. The front desk might has special arrangement with taxi driver in scamming! Accor has to investigate this and I demand such investigation!

AccorHotels certified review
Ian Couples - 21/03/2018
« Overall a pleasant experience »

Hotel staff were friendly, spoke good English, made us feel welcome. Breakfast buffet was very good, room was ok but expected more for a superior room with balcony if I am honest. The ceiling mounted shower head leaked upwards onto the ceiling and it was too big for the shower area so (as there was no door/curtain) the bathroom floor was swimming in water in seconds. I don't expect to have to put my towels on the floor to mop up water in a 140€ a night room! The mini-bar was only refilled with one bottle of water (on arrival it had 2 water and 3 soft drinks). The balcony was a rooftop terrace shared with another room and had no furniture for sitting out.

AccorHotels certified review
Steve Couples - 16/03/2018
« Satisfied »

The room was slightly on the small side, particularly the bathroom size and layout. The hotel overall was clean, tidy and modern with good facilities.

AccorHotels certified review
Weekend T. Families - 07/03/2018
« Nice stay »

A good venue for our flying visit to Paris. Hotel was clean and comfortable and the staff very welcoming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BETH C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manager

AccorHotels certified review
Paola Friends - 06/03/2018
« Very comfortable room and good sized »

Extremely nice staff and clean and cosy room. It was only a bit cold..

AccorHotels certified review
Anonymous Families - 06/03/2018
« Very convenient location, pleasant staff, comfortable room. »

Much enjoyed the stay, room was a good temperature, comfortable, clean and quiet and the staff at all times were courteous and helpful

AccorHotels certified review
Simon Business - 05/03/2018
« Overnight stay »

Nice hotel very friendly and helpful staff

AccorHotels certified review
Anonymous Friends - 05/03/2018
« Very good »

Very clean. Good breakfast selection

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