Mercure Paris Gare du Nord La Fayette Hotel 3 stars

TripAdvisor rating 3.5/5 625 reviews
Mercure Paris Gare du Nord La Fayette Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Buffet breakfast among beehives decorated by the BeeHappyMiel artists

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AMPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Paris Gare du Nord La Fayette Hotel

175 rue la Fayette
75010
paris
france

Tel: +33144898910

Fax: (+33)1/40360030

Contact email

Check-in from 12h00

Check out up to 12h00

  • FROM GARE DE LYON :   65 GARE DU NORD

  • FROM GARE ST LAZARE :   26 GARE DU NORD

  • FROM GARE DAUSTERLITZ :   5 GARE DU NORD

  • FROM GARE MONTPARNASSE :   4 GARE DU NORD

  • FROM OPERA :   7 GARE DE LEST

  • FROM GARE ST LAZARE :   RER E MAGENTA

  • FROM ORLY :   RER B GARE DU NORD

  • FROM ROISSY CDG :   RER B GARE DU NORD

  • By plane

    ORLY At 24.6km / 15.29 miles

  • By plane

    ROISSY CDG At 23.1km / 14.35 miles

  • By train

    GARE DE LEST At 0km / 0 miles

  • By train

    PARIS GARE DU NORD At 0.45km / 0.28 miles

GPS :48.8799, 2.35939

Our accommodations

Whatever your desires, choose the room category that you wish. Opt for the comfort of our Standard Rooms or offer yourself the experience of our enhanced comfort Privilege Rooms with Mercure details.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Classic Room - 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Suite with balcony - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

LE BAR

Photo non contractuelle / Strictly non binding

Come take a break at our hotel bar.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 56

  • Maximum capacity: 33 people

Find out more

Our guest reviews for
Mercure Paris Gare du Nord La Fayette Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,934 reviews

tripadvisor

TripAdvisor Rating 3.5/5

625 reviews

Good for one night

Customer review rating 4.0/5

Charlie Families - 08/10/2019 AccorHotels review

Surprised to find Mercure was not located opposite Gare Du Nord. Reception was pleasant and efficient. Room small but had all needed for one night. A few more tea coffee and milk would be better

Good for single person not couples

Customer review rating 4.0/5

Golfah Couples - 04/10/2019 AccorHotels review

No complaints about reception staff etc. The bed and pillows were comfortable. However, the bathroom is less than satisfactory for couples. There is no privacy with frosted glass which one can see the the outline of the person when using the toilet and bathroom etc. The first room we were given only had a partition to the toilet and bathroom and when I complained I was given another room with the frosted glass to the bathroom. I would not stay at this hotel again because of the bathroom.

Good room, good breakfast, helpful staff but no hot water is not good enough.

Customer review rating 4.0/5

Kim Families - 01/10/2019 AccorHotels review

As summary. I was expecting a discount or some points for the lack of hot water. Also expected the hot water to be fixed within a day. Disappointing.

Fit for purpose... but expensive

Customer review rating 4.0/5

Anonymous Business - 28/09/2019 AccorHotels review

Exactly the service I needed, but €292,66? Twice as much as in London, really?

Paris Stay

TripAdvisor rating 3.5/5

tereem2017 Family - 22/09/2019 TripAdvisor review

The location to Gare de Nord station was good. The hotel overall was nice, rooms were nice and compact. Our only comment was the reception. The receptionists were not very friendly and seemed to be pre-occupied with our things. The welcome was not very good.

The most horrible stay ever in an Accor hotel!

TripAdvisor rating 3.5/5

sabinechaugny Business - 09/09/2019 TripAdvisor review

This is my worst experience in an hotel. The location is horrible, the view over the rail ways a disaster. The noise in and out the hotel is unbearable. The uneducated employees just open the door whenever they want to undertake house keeping. Choose another hotel.

Comfortable stay

Customer review rating 4.0/5

Golfah Couples - 08/09/2019 AccorHotels review

Stayed one night and location good for train to airport and room clean and comfortable.

Short stay- good location, shame about the wine

Customer review rating 4.0/5

Peter C. Couples - 05/09/2019 AccorHotels review

Room was comfortable and reasonably priced. Our welcome drinks were limited because they had run out of wine (in France !!!). The Belgian beer we chose instead was fine though. The bed was very comfortable and the free bottle of water was a nice treat.

It was an enjoyable short stay in Paris.

Customer review rating 4.0/5

Rick M. Couples - 26/08/2019 AccorHotels review

The hotel location is easy to find as it is in the center of Paris. The amenities are great and the staff are really great.

Central Hotel very convenient for Gare du Nord

Customer review rating 4.0/5

Anonymous Friends - 26/08/2019 AccorHotels review

Bedroom was fine. Unfortunately air conditioning was not working but room was provided with a fan. They said it was suitable for bikes but there was no secure storage. Bikes left in a corridor by reception.

Customer review rating 4.0/5

Anonymous Friends - 26/08/2019 AccorHotels review

check in was hassle free and the beds are very comfortable

Very comfortable

Customer review rating 4.0/5

Jennifer S. Families - 12/08/2019 AccorHotels review

I wanted to be near Gare du Nord on my last night to make transport to the airport easier. This hotel was very clean and convenient. We slept great in the bed and enjoyed easy access to the RER and metro.

Dear JENNIFER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never again

TripAdvisor rating 3.5/5

roberta p Business - 04/08/2019 TripAdvisor review

This hotel used to be pretty decent but has dropped in standard and there are many better options for the same cost or cheaper. The air con broke and sounded like a freight train, I couldn’t get hold of anyone so at 4am was down in reception. Finally managed to reach someone at 6.30am when they moved me to another room - a twin. The water stopped mid shower, when I mentioned at check out they casually said there was a leak which was being repaired - maybe a call to advise against showering? Location is great for the station but that’s about it.

It was OK

Customer review rating 4.0/5

Anonymous Families - 02/08/2019 AccorHotels review

The room and the service were nice. Personally, I would have preferred to have a toilette separated from the bathroom with a normal door and not a sliding glass door. Further the room was quite noisy, due to the "gare du nord", closed to it. A better sound- isolation would have an advantage. But the overall experience was good and I would not hesitate to take again this hotel.

Dear CHRISTOPH H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took note of your complaints about the bathroom and noise in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie

Below standard

TripAdvisor rating 3.5/5

erniehurst Family - 01/08/2019 TripAdvisor review

On arrival it was noted that the reception was exceptionally hot with the only method of cooling the entire area being a single fan behind the desk.We were informed that a water pipe had burst hence the the lobby have the appearance of a building site. The first room we were given had faulty air conditioning,the second room was moderately better but the damp smell which was obvious throughout the hotel was present in the room. The last straw was the lack of hot water in the shower.The next day we moved to The Mercure at Gard du Lyon which your records will confirm,this proved an expensive Paris weekend due to having paid for the Saturday and Sunday nights at both hotels. We visit Paris frequently and I also use Mercure in other destinations for business.I will be consirdering other providers in future.

appalling room. Not up to mercure standards.

Customer review rating 4.0/5

Chris S. Couples - 28/07/2019 AccorHotels review

Cheerful if slow check in sent us to room 506. I cannot believe this was a double room. Toilet was only a metre from the bed, with a glass door that didn't even close fully. carpet looked dirty so I didn't feel able to take my shoes off. Very small room even for Paris with light switch and socket to one side of the bed. Did you by any chance put this accor club member in a single? breakfast was fine.

Hottest European summer and room air conditions not working

Customer review rating 4.0/5

Waqar B. Couples - 25/07/2019 AccorHotels review

Hottest summer and A/C not working from very first till end of stay No water pressure in shower with no hot water supply on last 2 days

The staff was very good.

Customer review rating 4.0/5

Anonymous Couples - 23/07/2019 AccorHotels review

The staff was as accommodating as they could be given the unfortunate water leak and lack of air conditioning.

Dear KELLY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback,despite off all this problem from the important water leak. I apologize for all the inconvieniet. We are making all the works to solve the problem. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina

Time for a rehab, or change in star rating - does NOT meet the quality expected of a Mercure branded property

Customer review rating 4.0/5

Luv2travel Couples - 23/07/2019 AccorHotels review

Very disappointing stay. Book this hotel for its location between Gare du Nord and Gare de l'est train stations in Paris, and the fact it was a 3 star property run by Accor that stated it had "air conditioning." With global warming this is an important feature for me when I travel. Upon arrival it was obvious this hotel had seen better days. The lobby was super hot, and there was some sort of fan in place that seemed to be trying to dry out the upper floors due to some sort of water main break. Maybe it was related to an air condition condenser, because not only was the lobby hot, but all the rooms where without air conditioning too. Nothing was ever explained to us of what had happened, or any type of apology for not providing the amenity of air conditioning in the rooms as advertised. A fan was provided in the room, and luckily we faced away from the street so we could open the windows at night to cool down or else the stay would have been completely miserable. The disappointment was not just related to the air conditioning, but the overall condition of the hotel and rooms. We stayed with another couple, who had to move rooms do to a terrible musty smell in the room. The carpets and drapery are frayed in the hallways and rooms, and the condition of the rooms are very run down. In no way is this a 3 star experience - I have been in Ibis Budget hotels that were MUCH nicer than the Mercure hotel. Because the Gare du Nord it a bit of a rough area, we could not get in the lobby without the desk clerk opening the door for us - which was super frustrating as ofter the desk clerk was not there, and ringing the bill to get someone's attention did not result in immediate service. When the desk clerk showed up they sometimes would be apologetic about the delay saying they were on a different floor attending to something, and sometimes offered no reason why they were not at the desk as expected. Our rate included breakfast, and I can say that was the only positive experience at this hotel. The food selections were plentiful, and of good quality. I really hate to give such a negative review, but I will never stay at this hotel again, and would encourage other travelers to stay away and check out the many other options in this area.

Very Disappointing Stay - NOT a 3 star hotel

TripAdvisor rating 3.5/5

John D Couples - 23/07/2019 TripAdvisor review

Very disappointing stay. Book this hotel for its location between Gare du Nord and Gare de l'est train stations in Paris, and the fact it was a 3 star property run by Accor that stated it had "air conditioning." With global warming this is an important feature for me when I travel. Upon arrival it was obvious this hotel had seen better days. The lobby was super hot, and there was some sort of fan in place that seemed to be trying to dry out the upper floors due to some sort of water main break. Maybe it was related to an air condition condenser, because not only was the lobby hot, but all the rooms where without air conditioning too. Nothing was ever explained to us of what had happened, or any type of apology for not providing the amenity of air conditioning in the rooms as advertised. A fan was provided in the room, and luckily we faced away from the street so we could open the windows at night to cool down or else the stay would have been completely miserable. The disappointment was not just related to the air conditioning, but the overall condition of the hotel and rooms. We stayed with another couple, who had to move rooms do to a terrible musty smell in the room. The carpets and drapery are frayed in the hallways and rooms, and the condition of the rooms are very run down. In no way is this a 3 star experience - I have been in Ibis Budget hotels that were MUCH nicer than the Mercure hotel. Because the Gare du Nord it a bit of a rough area, we could not get in the lobby without the desk clerk opening the door for us - which was super frustrating as ofter the desk clerk was not there, and ringing the bill to get someone's attention did not result in immediate service. When the desk clerk showed up they sometimes would be apologetic about the delay saying they were on a different floor attending to something, and sometimes offered no reason why they were not at the desk as expected. Our rate included breakfast, and I can say that was the best experience here. The food selections were plentiful, and of good quality. I really hate to give such a negative review, but I will never stay at this hotel again, and would encourage other travelers to stay away and check out the many other options in this area.

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