Novotel Wien Hauptbahnhof Hotel 4 stars

TripAdvisor rating 4.5/5 522 reviews
Novotel Wien Hauptbahnhof
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Hotel extras

  • Only 219 yards (200 m) from the main train station and a direct connection to the airport

  • Bicycle rental for our guests - for a fee and subject to availability

  • Fitness center with fantastic panoramic views over the rooftops of Vienna

  • 8 meeting rooms with natural light, 3 of which are INSPIRED Meeting Rooms

  • The Flave of Vienna: eat and work in a feel-good atmosphere

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 18.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bike rack facilities
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6
1100
vienna
austria

Tel: +43190922660

Fax: (+43)1/90922661222

Contact email

Check-in from 15h00

Check out up to 12h00

  • ALL INTERNAT BUSLINES :   HAUPTBAHNHOF

  • U1 :   U1 HAUPTBAHNHOF

  • By plane

    VIENNA AIRPORT At 20km / 12.43 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :48.185425, 16.378832

Our accommodations

For the first time in one of our Austrian hotels, you can enjoy modern, sophisticated design and lavish comfort in our new N'Room rooms, filled with natural light, generous space and premium details such as the LIVE'N'DREAM bed. You'll feel right at home.

Standard Business Room

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Family Room

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Business Room

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Family Room

  • Max. number of persons: x4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite

  • Max. number of persons: x4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUITE

  • Max. number of persons: x4
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE FLAVE OF VIENNA

Type of cuisine: International

THE FLAVE OF VIENNA combines all culinary influences from across the Austrian capital on a single plate: Austrian national dishes meet contemporary haute cuisine. As everyone knows, the best way to enjoy this city is through its food - you will love it!

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE FLAVE - TASTE THE PLACE

Photo non contractuelle / Strictly non binding

Open every day, THE FLAVE of Vienna is the perfect place to take a relaxing break or while away the evening with a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 528 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 272 people

Find out more
Novotel Wien Hauptbahnhof Meeting Room

Our guest reviews for
Novotel Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,446 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

522 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

It was relaxing

Customer review rating 4.6/5

Ran Solo - 14/04/2019 AccorHotels certified review

Quite helpful staff. The room was a bit cold although the heat was on but otherwise the room was well kept.

Dear Mrs. W., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback but also for the critical hint regarding the heating, which our technical department will check as soon as possible. Please excuse the inconveniences! My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

Excellant hotel and service

Customer review rating 4.6/5

L. Families - 12/04/2019 AccorHotels certified review

Our family's stay in the hotel was really wonderful. The room was spacious and the view from the 11-th floor is amazing. The breakfast was delicious. The location of the hotel is very good - near to bus and train station and not so far from the main Vienna's sightseeing.

Dear Mrs. Tsankova, It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive review. We are very happy that you were satisfied with our hotel and our service and that you had a wonderful stay. We hope you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Excellent hotel and service

TripAdvisor rating 4.5/5

Quest44278039107 Family - 11/04/2019 TripAdvisor review

Our family's stay in the hotel was really wonderful. The room was spacious (we were in the Junior Suite), clean and with a great view from 11-th floor. The breakfast was delicious. There were fruits, different kinds of bread, eggs, cheeses, sausages, croissants, cereals, hot and cold drinks etc. Near to the hotel has a bus and train station but we prefered to walk - it is not so far to reach the city centre and the main sightseeings.

It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for that fantastic review! We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We hope that you will visit us soon again and that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Very clean hotel and friendly staff.

Customer review rating 4.6/5

Leo Couples - 05/04/2019 AccorHotels certified review

The location of hotel is very accessible to everything. Very clean hotel with friendly staff. Highly recommended.

Dear Mr. O., We are very pleased to welcome you as our guests at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback and the recommendation. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Great Location

Customer review rating 4.6/5

Mytha R. Families - 04/04/2019 AccorHotels certified review

The location is really great, so close to the train station. Big room. Clean and tidy.

Dear Mrs. R., Thank you very much for being our guests and for this positive feedback. We are very happy that you and your family were satisfied with our hotel and our service and that you could enjoy your stay. We are looking forward to your next visit! Yours sincerely, Thomas Wacker General Manager

Had a great stay in vienna and the Novotel suited our purpose

Customer review rating 4.6/5

Steve T. Couples - 01/04/2019 AccorHotels certified review

Pleasant, staff were friendly, amenities suited us, location was good, bar was a little expensive, breakfast hot selection was cold, although there was a good selection for breakfast.

Dear Mr. T., Thank you very much for taking the time to review your stay, for the positive feedback but also for the critical hints which we will discuss internally. We sincerely apologize for the inconveniences which occured. Please be assured that we will readjust here. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

Modern hotel

TripAdvisor rating 4.5/5

FrHn Business - 27/03/2019 TripAdvisor review

Nice hotel. With complte set of services. Nice bed. Restaurant OK, but service not at the best (personnel sigthed in front of customers + no coordination between the bar and the restaurant personnel...) Price of the restaurant a little too high.

Thank you very much for taking the time to review your stay, for the positive feedback but also for the critical hint regarding our restaurant team. Please excuse any inconveniences and please be assured that we will readjust here. It would be our pleasure to welcome you again! Yours sincerely, Thomas Wacker General Manager

Stay good but one more time this hotel is not crediting the bonus points (150) for not cleaning the room

Customer review rating 4.6/5

Anonymous Business - 25/03/2019 AccorHotels certified review

In general the stay was good but 1 recurring issue with this hotel: They frequently do not credit the bonus points (150) for not cleaning the room.

Dear Thiago, It was our pleasure to welcome you again at our hotel. Thank you for the positive feedback but please excuse the inconveniences regarding the bonus points. I am deeply sorry that you had to deal with this issue again. I will check internally what happened here. We have also sent you a private message regarding this topic. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

room smaller than advertised. soffa bed occupied a lot of space

Customer review rating 4.6/5

Kostas Couples - 18/03/2019 AccorHotels certified review

good but for this room rate i was expecting more

Dear Mr. G., Thank you very much for taking the time to review yours stay at the Novotel Wien Hauptbahnhof. We are very sorry to read that you and your family were not completely satisfied with our offered room which is not smaller than advertised. If you need more space the next time, we recommend to book one of our Junior Suites or Suites. Also thank you for the critical hint regarding our restaurant THE FLAVE of Vienna and the offered drinks, which we will discuss internally. If you want to use the sauna or steam bath earlier than 5:00 pm, please do not hesitate to contact our reception team the next time. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager
Customer review rating 4.6/5

Andrea I. Business - 18/03/2019 AccorHotels certified review

nice rooms, good infrastruture, beautiful view from the gym, nice sauna

Sehr geehrte Frau I., es war uns eine Freude, Sie bei uns im Novotel Wien Hauptbahnhof begrüßen zu dürfen. Vielen Dank dafür und für das positive Feedback. Wir freuen uns sehr, dass Sie mit unserem Hotel und unserem Service zufrieden waren und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Thomas Wacker General Manager

Perfect

Customer review rating 4.6/5

Sm Business - 16/03/2019 AccorHotels certified review

Nice hotel, fine decoration, easy access

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback but also for the critical hints which we will discuss internally. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

very good

TripAdvisor rating 4.5/5

Camper598040 Family - 09/03/2019 TripAdvisor review

VERY GOOD HOTEL ,VERY GOOD LOCATION ,CLEAN HOTEL GOOD STAFF, GOOD BREAKFAST ,NICE HOSPITALITY nice hotel . we reccomented to all ,Fast and Simple. everything was great, staff were excellent, thank you ... good bed and clean room. ... Breakfast was very good and overall I would highly recommend this hotel. ... The breakfast very nice with all kinds of choices and a fresh omelet !

Thank you very much for taking the time to review your stay and for the positive feedback. We are very pleased that you were satisfied with our hotel and our service and that you could enjoy your stay. Fantastic, that you would highly recommend our hotel and we hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Modern hotel in the convenient location

Customer review rating 4.6/5

Ms. M. K. Couples - 28/02/2019 AccorHotels certified review

1. Very convenient location by the main train station. 2. New modern hotel. 3. Nice amenities. 4. Professional and friendly staff. 5. Good breakfast. The only disadvantage - rooms are not spacious.

Dear Ms. K., It was our pleasure to welcome you at the Novotel Wien Hauptbahnof. Thank you very much for this fantastic review. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Good for family

Customer review rating 4.6/5

German Families - 25/02/2019 AccorHotels certified review

Room was little tight but overall very good experience

Dear Mr. C., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We hope that you will visit us again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Excellent

Customer review rating 4.6/5

Anonymous Couples - 23/02/2019 AccorHotels certified review

The breakfast was very delicious and the staff was friendly and helpful, but maintenance worked exactly in front of our room at 8.10 am...

Dear Ms. Kiraly, It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for that excellent assessment but please excuse the inconveniences regarding the maintenance, which we will discuss internally. We would be very happy to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

staff were friendly and room was nice

Customer review rating 4.6/5

Anonymous Business - 20/02/2019 AccorHotels certified review

staff were friendly and room was nice. One thing was the room was warm and I struggled to turn on AC . I could have rung reception but i was trying to sleep

Dear Mr. C., It was our pleasure to welcome you at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. Also thank you for the critical hin regarding the AC which our technical department will check as soon as possible. We are looking forward to your next visit! Yours sincerely, Thomas Wacker General Manager
Customer review rating 4.6/5

Anne Couples - 18/02/2019 AccorHotels certified review

Very clean & comfortable stay.

Dear Mrs. B., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager

Very nice stay

Customer review rating 4.6/5

Jana Couples - 15/02/2019 AccorHotels certified review

Perfect location, new hotel, friendly staff

Dear Mrs. K., Thank you for staying with us at the Novotel Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Thomas Wacker General Manager
Customer review rating 4.6/5

Ms. Y. Couples - 13/02/2019 AccorHotels certified review

I was very placend. The personal of hotel were very friendly. Feelt welcomed from first moment onwords.

Dear Mrs. Y., Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you felt welcomed from the first moment. It would be our pleasure to welcome you soon again! Yours sincerely, Thomas Wacker General Manager

Awesome

Customer review rating 4.6/5

T. G. Couples - 12/02/2019 AccorHotels certified review

Perfect as usual. Thanks for your team. :)

Dear Mr. Gabany, It was our pleasure to welcome you again at the Novotel Wien Hauptbahnhof. Thank you very much for this fantastic review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We hope to see you soon again! Yours sincerely, Thomas Wacker General Manager
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