Hotel - Ibis Wien Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Wien Hauptbahnhof Hotel

4.5/5 368 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking
    • The public indoor car park is located on Karl-Popper-Straße. (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Shoe shine machine

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy a relaxing day and a peaceful night at the ibis Wien Hauptbahnhof hotel. Our 311 air-conditioned rooms are soundproofed and feature Sweet Bed by ibis for ultimate comfort. Unlimited 24-hour WIFI is available free of charge for guests.

  • 311 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 16 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 565 reviews

Our guest reviews for Ibis Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 368 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David A. Solo - 17/10/2018 AccorHotels certified review
« Very handy location. Great place to stay. »

Reception very friendly, helpful and professional. Great situation next to main rail station. Comfortable clean rooms. Breakfast had good selection, ample quantity and friendly welcome into dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

Eric Business - 13/10/2018 AccorHotels certified review
« Alles gut »

Alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Das ist unser tägliches Ziel, genau so soll es sein. Es freut uns deshalb besonders, wenn sich Gäste wie Sie die Zeit nehmen um Ihren Aufenthalt im Ibis Wien Hauptbahnhof zu bewerten. Hierfür möchte ich Ihnen ganz persönlich und im Namen meiner Mitarbeiterinnen und Mitarbeiter ein herzliches Dankeschön sagen. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles gut" goutieren. Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Dienste unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Thomas Wacker General Manager

Business - 11/10/2018 TripAdvisor review
« Superb! »

As always a very nice stay! The hotel is very nice, conveniently located and has great bed. Best at the hotels are the employees. Very friendly and supportive. I can only recommend it and will happily return.

Our hotel has responded to the review
Our hotel has responded to the review

It is always our pleasure to have you as our guest. Thank you for staying with us and for taking the time to review your last visit. On behalf of my team, I would like to thank you for the stellar review, the recommendation and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Efficient »

The service was friendly prompt and efficient and the room was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

Robert Couples - 06/10/2018 AccorHotels certified review
« Great stay - highly recommended »

Perfect service Room comfortable Location perfect Value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to review your stay at Ibis Wien Hauptbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

Kay D. Business - 05/10/2018 AccorHotels certified review
« Great for transport links »

The hotel is lovely and clean and the room was too however there was no way to control the temperature int he room as the central system was still working to summer time and would only blow cold air. They staff were a bit abrupt when i mentioned this issue, I am sure they have had several complaints however they did bring me an extra duvet and a kettle so I could make hot drinks in my room as I needed to be there to work. This is very important to me as I believe tea making facilities should be in every hotel room.and this feature does form part of my decision making process when picking a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., I am sorry about the problems with the air condition, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Ibis Wien Hauptbahnhof. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Thomas Wacker General Manager

David Couples - 04/10/2018 AccorHotels certified review
« Handy for station but otherwise disappointing »

We stayed for 1 night to break a long rail journey. Hotel is a short walk from station No fridge in room and no kettle or tea/coffee which you expect to find in an Ibis hotel. There were 2 bottles of water in room which we had only to discover on check out that it would cost 5 Euros!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., I am very pleased that you took the time to review your visit with us at Ibis Wien Hauptbahnhof. Thank you for your review, the feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. Buit please allow me to inform you that fridge in room and kettle or tea/coffee are no standards in our hotel category. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Naomi Business - 03/10/2018 AccorHotels certified review
« Horrible experience »

Room: no room safe, no adequate storage, no tea making facilities (2.50 Euro plus 8 Euro room service charge is exceptionally expensive for one cup of tea) Air-conditioned: had to change rooms twice to find a room with working air-con Do not disturb: the do not disturb sign on my door was disregarded on the third night - I returned to my room to find that my room had been cleaned and I could not locate my £10 eyebrow pencil. Check out: midway during my check out process, the staff member on reception started to deal with another customer who wanted to store a painting - as a result, I missed my train to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., I would like to offer my sincere apologies for the problems regarding the air condition and the check-in/check-out. I feel very bad for the inconveniences you had to deal with . Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Please allow me to inform you, that room safe and tea making facilities are not standard in our hotel category. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Thomas Wacker General Manager

David F. Business - 01/10/2018 AccorHotels certified review
« Nice, but cramped. »

Rooms were too small for the price, and there was insufficient work space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Wien Hauptbahnhof. We regret that your experience with the size of the room did not completely meet your expectations; please allow us to express our sincerest apologies. But please allow me to inform you, that the size is standard in our hotel category. I would like to ask you for understanding. We would be honored to welcome you again at Ibis Wien Hauptbahnhof. Best regards, Thomas Wacker General Manager

Laura Couples - 30/09/2018 AccorHotels certified review
« Very clean and close to the rail station. »

The hotel is new and very close to transport. Breakfast is very good and value for money. Staffs at the reception are helpful but not as friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. I., Thank you very much for your visit at Ibis Wien Hauptbahnhof and for taking the time to write a review. We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. I do regret however, that we were unable to completely satisfy you regarding the service at reception. Please accept my apologies for any inconveniences and discomfort caused. Please be assured that I will address this critique promptly, as we will discuss within our team how to avoid those negative experiences in the future so that they will remain a rare exception. I am glad that you raised the issue though. This way we can act immediately and keep working on our commitment to achieve excellence. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Thomas Wacker General Manager

Couples - 22/09/2018 TripAdvisor review
« Perfect stay »

A new hotel next to the main railway station (Hauptbahnhof), with a perfect location, close to the underground station and tramway stops. They have nice and bright rooms that are spacious enough, with nice bathrooms, comfy and large bed. The staff was very kind and helpful. Ibis quality at its best.

Our hotel has responded to the review
Our hotel has responded to the review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the lovely remarks especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your review to my team. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

Anonymous Couples - 21/09/2018 AccorHotels certified review

Pleasant comfortable stay in a convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

Edelson560 Family - 20/09/2018 TripAdvisor review
« Excellent hotel with great location and good comfort »

Excellent cost benefit, offering good quality of services. The Hotel has a great location, being next to the main train station of the city, as well as a bus station and Metro. This simplifies your stay from the point of view of public transport.

Our hotel has responded to the review
Our hotel has responded to the review

We are much obliged to you for the excellent assessment and the great remarks on the cfomfort and the service. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. Thank you for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Thomas Wacker General Manager

Anonymous Solo - 11/09/2018 AccorHotels certified review
« Really good stay »

The hotel is very easy to find. Staff at check-in were very friendly and helpful. Room quiet and spotlessly clean. Comfy bed and good shower which are the most important things. Very pleased and look forward to staying again next week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bed & the shower in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We are very happy to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

Business - 09/09/2018 TripAdvisor review
« Ibis Wien Hauptbahnhof - value for money »

The hotel is very close to the Hauptbahnhof, just a quick walk - excellent for travellers or overnight stay. My room was well seized, very clean, practically furnished and even quiet (especially if you consider that the building is just beside a big train station). The ladies at reception were nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the positive feedback. We will gladly pass along these top review and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

Gustavo B. Couples - 05/09/2018 AccorHotels certified review
« Good rooms, friendly staff »

The room was great for its price, the hotel is well located, and the crew was very friendly and helpful. The only thing I would change is the price of the breakfast, that I thought it was a bit expensive (not unfair, but a little too much for me).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Ferreira, Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and thr room in particular. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items. I would like to ask you for understanding. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

Anonymous Business - 03/09/2018 AccorHotels certified review
« Decent stay »

Room itself and the bathroom well furnished and equipped. Breakfast is like milk and water, it's boring but it keeps the standard - I can eat it 2 days in a row, but not more. Elevators... now this is something very frustrating. It's a big building, it has 3 Elevators and People obviously don't know how to use it. They ride it up and down regardless of the direction they intended to go... I've spent 10 minutes waiting for the Elevator due to some big Group of tourists was checked in. So Overall, good, decent Hotel - but nothing more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. Thank you also for your critique and suggestions on improvement regarding the breakfast and the elevator. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

Dhea W. Couples - 03/09/2018 AccorHotels certified review

Perfect location, clean room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

akemiwa1105 Family - 02/09/2018 TripAdvisor review
« Great Experience! »

The location was really convenient! Literally a minute away from the station. The hotel was really clean and new. The check-in and check-out process was really easy and the staff was very friendly as well.I have nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Your lovely comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Solo travel - 01/09/2018 TripAdvisor review
« Great choice for a city break »

The hotel is located just outside the main railway station (but nice and quiet), and a mere 15 minutes from the airport by train. It is also very conveniently located for central Vienna and all the sights.For a budget hotel, the standards were high, with good sized rooms, comfortable beds, and nicely appointed bathrooms. The staff were also very friendly and helpful.I highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the great feedback and the recommendation. We are delighted that you really enjoyed your stay with us and the room & the bed in particular. It is of great importance to us that you were satisfied with our services. The amazing remarks in that particular category made us very happy and after I gladly passed onyour comments to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

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