Ibis Wien Hauptbahnhof Hotel 3 stars

TripAdvisor rating 4.5/5 548 reviews
Ibis Wien Hauptbahnhof
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Room 1

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Hotel extras

  • Only 109 yard (100 m) from the main railway station and a direct connection to the airport

  • Only 12.4 miles (20 km) from Vienna International Airport

  • Fresh paninis available as a snack from the 24-hour hotel bar

  • 311 air-conditioned, non-smoking rooms including 39 twin rooms

  • Bicycle rental for our guests - for a fee and subject to availability

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • icon_thalasso
  • Bike rack facilities
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Ibis Wien Hauptbahnhof

Canettistrasse 8
1100
vienna
austria

Tel: +43190926620

Fax: (+43)1/90926624200

Contact email

Check-in from 15h00

Check out up to 12h00

  • ALL INTERNAT BUSLINES :   HAUPTBAHNHOF

  • U1 :   U1 HAUPTBAHNHOF

  • By plane

    VIENNA AIRPORT At 20km / 12.43 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :48.185211, 16.379242

Our accommodations

Enjoy a relaxing day and a peaceful night at the ibis Wien Hauptbahnhof hotel. Our 311 air-conditioned rooms are soundproofed and feature Sweet Bed by ibis for ultimate comfort. Unlimited 24-hour WIFI is available free of charge for guests.

Room with 1 double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: x2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

IBIS KITCHEN BAR

Photo non contractuelle / Strictly non binding

Ideal for night owls and early birds, the bar in ibis Wien Hauptbahnhof is open for you 24/7. Our team serves drinks, hot beverages and snacks. Why not try a crusty panini, freshly prepared just for you!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,002 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

548 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

TripAdvisor rating 4.5/5

John P Couples - 18/05/2019 TripAdvisor review

Very friendly and efficient staff, found them very helpful with information. our room was very comfortable and spotless. bed was very comfortable. location of hotel was very good, it travelling by train. or metro

Thank you very much for the positive review. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Great place to stay for vacation

TripAdvisor rating 4.5/5

Darke07 Couples - 17/05/2019 TripAdvisor review

Great location, easy access from/to airport and attractions via metro. New and nice building, surrounded by groceries, variety of good quality food stalls at the food hall across the street, post office, shopping place etc.

On behalf of my entire team as well as on a personal note, I would like to thank you for the excellent Rating and the pöositiove comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Big view

TripAdvisor rating 4.5/5

Odyssey59448268902 Couples - 16/05/2019 TripAdvisor review

Excellent location next to main railway station. New facilities. Spacious room with big view of city. Very good breakfast. Staff helpful whenever asked. Luggage storage available. Able to check in early on a wet day.

We very much appreciate the highest rating as well as the great feedback on our staff and our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

Train users need Hotel close to Stations

Customer review rating 4.6/5

Anonymous Couples - 12/05/2019 AccorHotels certified review

Very good position. Rooms are as usual basic but good for short stays.

Dear Mr. T., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

Great staff. Quiet and peaceful.

Customer review rating 4.6/5

Kathy F. Couples - 11/05/2019 AccorHotels certified review

We were well received. The room was fine. We could sleep I disturbed. The location was convenient.

Dear Kathy F., Thank you for staying with us at Ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovey remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

Great and joyful as well as relaxing experience

TripAdvisor rating 4.5/5

Dream52672453588 Couples - 11/05/2019 TripAdvisor review

The wonderful team at this marvelous location + hotel = ibis Wien Hauptbahnof is doing a really great job. Congratulations!!! The only drawback and not living up to the respectable standard of this fine hotel would be the menu at the bar / IBIS KITCHEN BAR and what's called the "Panini" = really disappointing and should be replaced immediately with something more tasteful and appealing. Sorry, but try it and you’ll know what I mean. Nevertheless, thanks a lot for the wonderful hospitality and making us really welcome and at ease.

On behalf of my entire team as well as on a personal note, I would like to thank you for the excellent rating and the amazing remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. Regarding the "Panini", of course I have already discussed it with the colleagues in charge. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

enjoyable and convenient

Customer review rating 4.6/5

Ian W. Solo - 09/05/2019 AccorHotels certified review

A nice enjoyable stay

Dear Mr. w., Thank you for staying with us at Ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the nice comments. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

Ibis Hotel, Vienna main railway station

TripAdvisor rating 4.5/5

HeritageTrekker Couples - 04/05/2019 TripAdvisor review

Ibis Hotel is conveniently located across from the main railway and is well worth staying especially for those who are travelling by train. Best to book online. Check in / out efficient with staff who can speak English. Room is basic but very satisfactory. Breakfast is comprehensive and well worth including in your booking. Ibis Hotel caters for a wide range of cosmopolitan travellers and definitely worth revisiting.

Thank you so much for the top marks, the great feedback and the recommendation. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

comfortable

Customer review rating 4.6/5

Worapat M. Families - 24/04/2019 AccorHotels certified review

comfortable and having 2x2 connecting rooms as request, except 3 rooms ready until late afternoon (2:30 still not ready)

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Ibis Wien Hauptbahnhof. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

Location and comfirtable

TripAdvisor rating 4.5/5

WorapatM Family - 22/04/2019 TripAdvisor review

Location very close to train station and the room is very comfortable However waiting fir the room to be ready is taking more time than 2pm But overall services and room quality is very good to stay and recommend for all type of traveller

Thank you so much for the excellent rating. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I hope your next visit will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

Enjoyable stay

Customer review rating 4.6/5

Lina Friends - 18/04/2019 AccorHotels certified review

Check in was fast, front desk polite and helpful (they eagerly assisted me in my every concern). Room was clean, spacious. Superb location (just across HBF with plenty of eating places)! Would have been better if hotel could provide kettle and coffee/tea in room.

Dear Ms. V., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis Wien Hauptbahnhof, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff at front desk in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Standard facility, but well decorated.

Customer review rating 4.6/5

Waheeb S. M. Couples - 16/04/2019 AccorHotels certified review

Nice decorated rooms, friendly staff. But not extremely satisfied features.

Dear Mr. A., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Wien Hauptbahnhof. We regret that your experience with the features did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Thomas Wacker General Manager

Good location, excellent value for money

TripAdvisor rating 4.5/5

Roam43974572021 Business - 15/04/2019 TripAdvisor review

Good location, excellent value for money, very professional service, clean and tidy, next to main station, no unexpected surprises, I would highly recommend the place for business of leisure trips in Vienna

Thank you so much for the excellent rating, the great remarks on the staff and the recommendation. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Nice new hotel, good location

Customer review rating 4.6/5

Erik Solo - 12/04/2019 AccorHotels certified review

Clean and nice room. Very near train, tram and bus and near the city center. A good price for the room.

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

Comfortable hotel at an excellent location!

TripAdvisor rating 4.5/5

Robert D Solo travel - 09/04/2019 TripAdvisor review

Ibis Wien Hauptbahnhof is a very relaxed and comfortable hotel at the excellent location at the central station of Vienna. All important connections by train, bus, tram and metro are almost in front of the entrance. Belvédére on walking distance.

Thank you so much for the stellar review and the nice feedback. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

Perfect.

Customer review rating 4.6/5

George H. Solo - 29/03/2019 AccorHotels certified review

Excelent.

Dear Mr. H., Thank you for taking the time to review your stay at Ibis Wien Hauptbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services an the comment "perfect" to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

Great Location n Value for Money.

TripAdvisor rating 4.5/5

cwlb2018 Couples - 15/03/2019 TripAdvisor review

Great location, just walk out from Vienna Centranl Station. V stay for 4 nights n purchase the transport city pass, all visit via tram, metro n buses. Very convenient, Central station have many food /restaurants, all reasonable prices. B2 have a large SPAR supermarket for all your needs/requirement. Highly recommended.

Thank you so much for the excellent rating, the great remarks on the value and the recommendation. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

Great hotel, great location and good receptionist

Customer review rating 4.6/5

M. S. Y. Couples - 11/03/2019 AccorHotels certified review

Room was clean, nice n spacious. Breakfast was good but probably need some variety in terms of daily basis... it was exactly the same from previous day. Otherwise wifi was good Receptionist was friendly n nice. Location was excellent! Directly opposite the Vienna main/central station. Hassle free! Overall a great stay. Definitely recommended!

Dear Mr. M., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis Wien Hauptbahnhof, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great feedback on te reception staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

Good Location, Clean and Safe

TripAdvisor rating 4.5/5

jojoetaro Friends getaway - 05/03/2019 TripAdvisor review

The location for this hotel is very very very good. Once you walk out from the station you will see the hotel in front of you. Very close to Wien Hauptbahnhof Station. This is very key highlight for this hotel. Overall hotel is clean and good to sleep here. But what I want from accor for Le Club member is to apply the same benefit like Asia Pacific. In Asia Pacific, member can get complimentary breakfast while this hotel does not. Price that I book make me feel that I may book in high season price. I saw my booking price and walk in rate is very close.

Thank you very much for the positive feedback. We are very pleased that you enjoyed our services and your overall stay with us. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

Bad breakfast, water in room for money

Customer review rating 4.6/5

Viacheslav Business - 04/03/2019 AccorHotels certified review

No any recommendation for anyone.

Dear Mr. D., Thank you very much for taking the time to review your stay and for your feedback. We are very sorry to read that your stay did not meet your expectations and that you were not satisfied with our hotel and our service. We apologize for any inconveniences which occured. But please allow me to inform you that a complimentary water is no standard in our and also some other hotel categories. As the most of our hotel guests like our breafast, we would be very pleased if you could send us an e-mail with some details and what happened here. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager
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