Hotel - Ibis Wien Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Wien Hauptbahnhof Hotel

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4.0/5 254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • The public indoor car park is located on Karl-Popper-Straße.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a relaxing day and a peaceful night at the ibis Wien Hauptbahnhof hotel. Our 311 air-conditioned rooms are soundproofed and feature Sweet Bed by ibis for ultimate comfort. Unlimited 24-hour WIFI is available free of charge for guests.

  • 311 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 423 reviews

Our guest reviews for Ibis Wien Hauptbahnhof

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 254 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Vivian Couples - 12/06/2018
« Good location »

The hotel is in a good location if your coming from the airport, opposite the main station Vienna. The staff are nice. Our room is nice but, the air con is not too cold. But, it’s not a major issue and definitely, we will stay again.

AccorHotels certified review
Alison Couples - 02/06/2018
« Comfortable and good value »

Check-in was straightforward (used online check-in). Room was very comfortable - loved the bed! The bathroom was clean and more spacious than I was expecting. All in all no complaints, but just two towels in the bathroom was tricky, especially as I needed one for my hair and one to dry myself. I collected a third towel from reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bed in particular. It is of great importance to us that you were satisfied with our services. The high ratings in that particular category made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Chanchana Couples - 29/05/2018
« Good and bad things on ibis wien »

Good Breakfast is excellent Close to train station Room quiet Many usb chargers Bad No amenities in bathroom but this is typical ibis And only Big size towel/ no small towel - at least should have small towel to wipe the sink Only two pillows Back at 4 pm room not done/ called but not come, keep calling. No refrigerator - some ibis also don’t have No water boiler or coffee machine - the other ibis that doesn’t have, they offer free coffee and hot water from ground floor 24 hrs - with cups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. b., I am very pleased that you took the time to review your visit with us at Ibis Wien Hauptbahnhof. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

TripAdvisor review
Couples - 29/05/2018
« Great hotel in a great city »

It would be hard to find a better hotel in this price range. Very easy walk to the Hauptbahnhof, a bit longer to the U-Bahn at Südtiroler Platz, but nevertheless very well situated for easy access to the main tourist sites.

Our hotel has responded to the review
Our hotel has responded to the review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Suneel V. Couples - 27/05/2018
« A comfortable and predictable experience »

This team at Wein Hauptbanof knows what it is doing and does it right. Ibis has delivered a comfortable and professional experience that one has come to expect many such Ibis, Mercure and Sofitels across the world... kudos to the team. I would make this score a perfect 10 if the staff went out of the way to engage their customers in an active and genuine conversation, and offered advice on activities and task to do, depending on the purpose of visit. I know that several five-star hotels do this and that is the major overhead, but a little conversation at reception during check-in or one greeting guests in the morning will go a long way in making guests feel more connected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., I am very pleased that you took the time to review your visit with us at Ibis Wien Hauptbahnhof. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

TripAdvisor review
Solo travel - 27/05/2018
« May 2018 »

Good location right next to the main station. Easy to reach public transportation. Nice new hotel with good service and well equipped rooms. Perfect stay for 1-2 nights when arriving to Vienna by train.

Our hotel has responded to the review
Our hotel has responded to the review

We are much obliged to you for the excellent assessment and the top marks. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. Thank you for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Peter N. Business - 24/05/2018
« IBIS Vienna Main Station »

The Hotel is extremely well-situated next to the main railway station with, therefore, access to local city transport as well as national trains/airport. The hotel is fairly new and thus shows a well-kept appearance. The Internet connection was simple and of adequate speed. The staff were very friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the location & the wi-fi in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Julie W. Couples - 23/05/2018
« Great location »

It was a pleasant stay. Just a few steps away from the train station. Convenient, and easy. The room is clean and overall is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
J-edouard F. Business - 22/05/2018
« Good experience »

Hotel conveniently located close to the main station with good public transport links. Brand new hotel, rooms are a bit bigger than in other Ibis. Same quality, cleanliness and equipment as other Ibis hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Heather S. Couples - 19/05/2018
« Excellent choice. »

Excellent choice, so near to all public transport, extremely clean and friendly, good breakfast if not a bit expensive. No need to stay anywhere else!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for staying with us at Ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

TripAdvisor review
paulcR9731JI Couples - 07/05/2018
« Quick visit to Vienna »

Stayed on Wed/Thursday nights. Room was adequate size, very clean, quiet and comfortable. Location across from train station and close to public transport was very helpful. Good food nearby. Staff was very accommodating. Able to easily get ice and hot water from front desk staff. Would stay again for up to 3-4 day trip.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the highest marks, the great remarks on the staff and the recommendation. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

TripAdvisor review
Family - 29/04/2018
« Clean and comfortable hotel with nice accessibility »

It’s nice hotel which have kind and friendly staffs. Room was very clean and comfortable, and quiet in the night. It is located just next by the main train station. You can obtain what you need from the station. And there is the city tour bus stop (blue line), you can just get on there and look around the crucial spots of Wien. But it was a lil bit inconvenient because there are no refrigerator in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the great feedback. On behalf of our staff and management, we are very pleased that you gave us the highest ratings We will gladly pass along the positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Families - 17/04/2018
« Great location, poor service »

The location of the hotel is great for traveler eitther city center, airport or other countries i.e., international rail is nearby. However, service mind of hotel staff is something bothering us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Teerachotmongkol, I would like to offer my sincere apologies for the problems regarding the service and the behaviour of the staff. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis Wien Hauptbahnhof. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Alfred R. Couples - 09/04/2018
« Value for money »

Very new and clean .Only to metro ride from city centre, Lost of shops and restaurant in railway station 50 metres away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for staying with us at Ibis Wien Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018
« Unplesant and uncomfortble »

I had booked the room at ibis Wien Hauptbahnhof from 30th March to 2nd April 2018 through booking.com. Booking confirmation number 18…. The room was advertised to us as an air conditioned room on booking.com (dictionary meaning of air conditioning - a system for controlling the humidity, ventilation, and temperature in a building or vehicle, typically to maintain a cool atmosphere in warm conditions.) However after check-in we realised the air con was not working (only the heating was working). at the night when we tried to sleep we further realised that although the outside temperature might be cool it was really hot and stuffy inside the room and we couldn't sleep comfortably. we called the front desk of the hotel and to our shock who informed that the cooling is turned off and it only works during the summer months and advised to open the window and sleep. Not only that the staff was rude and slammed the phone on our face. Next night again we tried our luck again and called the front desk to see if they can do anything at all about the air conditioning, and miraculously this time the operator told us that the technician will be called in the next day and will try to fix the air conditioning. However our joy was short lived as upon talking to the person at the reception next morning we were again told that it won't be fixed and that the air con works only in the summer months. Another important bit of information that was left out from the original listing on booking.com was that this particular hotel does not provide room service. As you are aware that most hotels do provide room service so if this particular one wasn't providing then it should have been mentioned to us during the time of booking. So we assumed the room will provide at least basic room service like at least providing tea / coffee etc in the room. That's the very reason we booked a hotel room from booking.com rather than an apartment from a website like Airbnb. Every morning we had to go down 6 storey to the reception bar to get our morning tea! In short we had an unpleasant and uncomfortable stay Ibis Wien Hauptbahnhof!! we were mis-sold a room as air conditioned which actually is not air-conditioned at all and apparently the air con only works during the summer months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., I would like to offer my sincere apologies for the problems with the air condition and the behaviour of the staff. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Ibis Wien Hauptbahnhof. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Thomas Wacker General Manager

TripAdvisor review
TridentE6 Business - 09/04/2018
« A central sport at the central train station in the centre of a Central European metropole »

This new hotel has all the makings of a very convenient place to stay. It combines an excellent location with pampering interior and - usually - interesting view from the room windows. The district around it is composed of office skyscrapers, but I guess such a big hotel couldn't really be built in the vicinity filled with 19th century urban housing...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the highest marks and the positive feedback. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Sue Couples - 05/04/2018

Fantastic hotel. Lovely room and bathroom. Generous breakfast and pleasant staff. Location was very good. Although not in centre of Vienna the hotel is based 100 yards from main transport hub so we flew in straight on train(every 30 mins) into the station and into hotel..very easy. We bought a weekly ticket for 17 euros each for u bahn buses trams and trains. From leaving hotel was in stephanplatz in 10 mins with u bahn. Everywhere easily accessible and pleasant quiet hotel to come back to. Would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Ramp N. U. Couples - 05/04/2018
« The hotel is excellent. »

It was comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. U., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis Wien Hauptbahnhof, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Wayne J. Friends - 03/04/2018
« Great location and good prices »

Welcome experience were v good quick check in with helpful staff clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you very much for your visit and for taking the time to review your stay at Ibis Wien Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and thr "clean room" in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Pankaj Couples - 01/04/2018
« Good experience »

Pros: Good service, great location Cons: Wifi and quality of breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., I am very pleased that you took the time to review your visit with us at Ibis Wien Hauptbahnhof. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breafast and the wi-fi. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

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