Hotel - Ibis Wien Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Wien Hauptbahnhof Hotel

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4.5/5 128 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 62.32 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • The public indoor car park is located on Karl-Popper-Straße.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • The public indoor car park is located on Karl-Popper-Straße.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Bike rack facilities

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a relaxing day and a peaceful night at the ibis Wien Hauptbahnhof hotel. Our 311 air-conditioned rooms are soundproofed and feature Sweet Bed by ibis for ultimate comfort. Unlimited 24-hour WIFI is available free of charge for guests.

  • 311 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 150 reviews

Our guest reviews for Ibis Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 128 reviews
TripAdvisor review
Solo travel - 07/12/2017
« A Typical Ibis »

The hotel is large, clean, comfortable without being luxurious and very conveniently placed for the main station. My ninth floor room was quiet. The staff on duty got me checked in quickly enough and the bar service was also prompt.

AccorHotels certified review
Daniela/ro Families - 05/12/2017
« excellent breakfast »

Excellent stay in this brand-new hotel with really soundproofed windows and interior walls and , above all : DELICIOUS breakfast with very good coffee and do-it-yourself waffles. Super staff, smiling, efficient and good English speaking, Comfy bed, Very good location only downside : water temperature during shower may vary a lot ( room 224 )

TripAdvisor review
Business - 03/12/2017
« Dry air »

Reaaaly dry air in bedroom, spent half the night coughing. Probably because of air heating, but everything else was excellent. Room was really clean, service was great and nice. Bed was comfortable as always.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the stellar review and the great remarks on the bed and especially on the service. We sincerely regret the problems regarding the dry air. We sincerely apologize for this occurence and will take the appropriate measures. We hope that your next visit will be more pleasant as the previous one. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Mathew Z. Solo - 01/12/2017
« was a good stay »

the breakfast was good my email was hacked and password changed by someone at the hotel

AccorHotels certified review
Noemi Couples - 29/11/2017
« Friendly staffs, perfect location, modern deigned, clean and nice! »

We are very satisfied in this hotel and it's PET FRIENDLY!! We could have brought our dog with us!!! Everything is simple but sufficient!! we liked it a lot and will definitely choose it for our next visit!

AccorHotels certified review
Anonymous Friends - 25/11/2017
« Exactly what I thought it would be. »

It was great to have early check-in. Friendly service.

AccorHotels certified review
Andrei J. Business - 19/11/2017
« My fourth stay but still the experience was not satisfactory »

Hi, This was my 4th stay with Ibis Hauptbahnhof, and although I have had some previous not great experiences with this hotel(1st stay the air condition was not working on heating, 2nd stay cabin shower was badly installed ), I was willing to give it another try. Unfortunately this time I was given a room on the 2nd floor where the next door construction works started at 6.30 AM, every day of my stay.

AccorHotels certified review
Fernando Solo - 19/11/2017
« Good Location, regular breakfast and bad internet »

The location is excellent, very close to Vienna Hauptbahnhof, however the WiFi is terrible, the connection is too slow. I have expected so much more from a huge company as Accor! And the breakfast is ordinary, but the breads were old and hard !

AccorHotels certified review
Gary S. Friends - 18/11/2017
« Very comfortable and good service »

We have not stayed in hotels too often. It might be good to tell over night guests how to use the card in the elevator. We met a few including us who didn't know how to get moving. Other wise we have no questions of complaints. Thank you very much.

TripAdvisor review
Business - 18/11/2017
« What else? »

This hotel is simply fantastic. The Ibis brand shows again that they are best in class on the budget segment. This hotel is clean, modern and very well located next to the main railway station. You can reach all main attractions in Vienna within a few minutes. Lovely staff always attentive to your needs. Rooms are very cosy and practical. I would definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Wow. Thank you so much for the fantastic feedback. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Anonymous Solo - 13/11/2017
« Clean, comfortable and modern. »

Great atmosphere is in the hotel.

AccorHotels certified review
Mihai Couples - 13/11/2017
« very nice hotel »

it was very comfortable..good location..very nice room and staff

AccorHotels certified review
Anonymous Couples - 07/11/2017
« Clean, new, value! »

Convinient

AccorHotels certified review
Anonymous Business - 06/11/2017

Very nice although the hotel is really not clearly marked on sat nav or clearly signalled because of its hidden position behind the central station.

TripAdvisor review
Couples - 06/11/2017
« Great customer service, convenient location »

Exceed expectations in most areas except for two items, should provide kettle upon request or hot water dispenser along corridor instead of going down to reception to request. Also hotel should not put a max control on the temperature for hot water in the shower. Found showering too cold

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your positive review, the great feedback on the customer service, and also for your critique regarding the shower temperature. We regret the problems; please allow us to express our sincerest apologies. Please rest assured that we took the appropriate measures to address the problem and prevent future occurrence. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

TripAdvisor review
Business - 05/11/2017
« Convenient stay at Ibis Wien Hauptbahnhof »

The hotel is located 100m from the central train station, being very convenient for someone who needs to comute every day within or outside of the city. There are several shops and restaurants in the train station, so if you are hungry or just looking for shopping the area offers good options. I'ge stayed at the hotel several times and found the services to be very good, rooms are always clean and in case there was any issue they would offer to replace the room or fix the issue immediately.(had 2 issues once with the aircon and another time with the shower and they fixed it within the same day) Breakfast area is found on the 1st floor with a nice open space, the options for breakfast however are more related to german/austrian cuisine: eggs, ham, wurst...

Our hotel has responded to the review
Our hotel has responded to the review

It was our pleasure to have you as our guest. Thank you so much for the detailed and great feedback. We are very pleased that you enjoyed our services and your overall stay with us. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Paul Friends - 04/11/2017
« Good, clean hotel very close to Wien Hbf (Vienna Central Station). »

We chose this hotel because of the near proximity to the train station. Nice, clean, small rooms, excellent for just one night.

TripAdvisor review
Couples - 03/11/2017
« Great new Ibis! »

Great location just outside the main train station. New clean hotel with comfy beds and wonderful hot and cold breakfast buffet. Modern and convenient with friendly helpful staff. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for this stellar review and the the great feedback. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the highest marks and the amazing remarks on the breakfast and especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Thomas Wacker General Manager

TripAdvisor review
Business - 30/10/2017
« Great, clean, and well run hotel »

Overall I had a very nice experience at the Wien Hauptbahnhoff Ibis. It's a brand new hotel right across from a huge metro station, in a great part of town, just a few blocks from the Belvedere and many downtown sights. I was there for business, but was easily able to explore and visit the city after work hours. Ibis hotels are perhaps the most consistent I've stayed at, so if you've had good experiences with them in the past, you can probably expect more of the same. My one complaint is the free WiFi internet connection was extremely slow - perhaps the slowest I've ever had at a hotel and practically unusable for this reason. It also seemed to continuously refresh which would kick me out of my email constantly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the Wi-fi. Please accept my apologies for the inconveniences you had to deal with. Please rest assured that I have already looked into this and taken steps. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Thomas Wacker General Manager

TripAdvisor review
Couples - 25/10/2017
« Excellent Service »

We’ve stayed for 3 nights at Wien Hauptbahnhof Ibis and it was a wonderful experience knowing it’s our first time in Vienna but we’ve had numerous stay in ibis and ibis styles before. Breakfast was superb - super tidy and well served meals.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate the excellent review as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

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