Hotel - Ibis Wien Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Wien Hauptbahnhof Hotel

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4.0/5 81 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 77.00 EUR Non member rate
From 73.15 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Buffet breakfast
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Bike rack facilities

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a relaxing day and a peaceful night at the ibis Wien Hauptbahnhof hotel. Our 311 air-conditioned rooms are soundproofed and feature Sweet Bed by ibis for ultimate comfort. Unlimited 24-hour WIFI is available free of charge for guests.

  • 311 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 49 reviews

Our guest reviews for Ibis Wien Hauptbahnhof

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 81 reviews
AccorHotels certified review
Paul Couples - 13/10/2017
« Comfortable stay with expected value »

I have become accustomed to the IBIS model. It provides comfort and affordability in a known and expected environment without the cookie-cutter mentality. Each property has it’s own charm.

AccorHotels certified review
Anonymous Friends - 09/10/2017
« satisfied »

location excellent.

TripAdvisor review
Friends getaway - 08/10/2017
« Average ibis »

Very close to station. Room size ok, clean n new. No amenities in room. Broken hairdryer with no replacement. Gd wifi reception. Welcome drinks not offered as a accor member. Check in staff was like a robot.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback and for your critique and suggestions on improvement regarding the hairdryer, the missing offers and especially the check-in. I sincerely apologize for the deficiencies that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Thomas Wacker General Manager

TripAdvisor review
souchlakism Solo travel - 03/10/2017
« Great vfm hotel »

The hotel is new, clean, situated just across the station. The staff very polite and helpful. I arrived early in the morning and they gave me a room immediately. Room comfortable and quiet. Nice bed and desk. Spacious bathroom with hairdryer Free wi-fi, with very good speed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the positive review and the amazing remarks on the staff. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Matt S. Solo - 02/10/2017
« I would definitely stay there again! »

Perfect location, the central station is right across the road. That means a great base for both Wien and other cities. Quiet. Friendly staff , although I arrived early they gave me the opportunity for an early check-in. Rooms are clean and comfortable, excellent (and free) wifi.

TripAdvisor review
Solo travel - 27/09/2017
« A night in Wien »

Thinking about that stay there was nothing I could criticise.Booking on line was easy,my reception was excellent,the lady was friendly and extremely helpful.The room was clean and comfortable with all the amenities I required.Breakfast was first class. I rate it highly and can recommend it

Our hotel has responded to the review
Our hotel has responded to the review

We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. Thank you so much for the amazing remarks especially on the staff at reception and for the recommendation. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

TripAdvisor review
Couples - 19/09/2017
« Modern ans Cozy »

Due to its great location, the hotel has a good relation between cost and benefit! Moderns installations, good size of room for an Ibis pattern, very clean, good bathroom! The only lowlight for us was that there was no iron room. If avaiable, They have iron to lend you.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the great feedback and the remarks "modern and cosy". We are very happy that you felt so comfortable with us and that you were satisfied with the value. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Thomas Wacker General Manager

AccorHotels certified review
Valentin Business - 12/09/2017
« Low internet speed for business trips »

Everything was perfect ... the only and a major problem for any kind of business trips is the internet connection which by standard is very slow!

TripAdvisor review
Business - 11/09/2017
« Correct »

The hotel is centrally located, beds are pretty comfortable annd breakfast is fine. Nevertheless, the warm water temperature in the shower was clearly too low. After notification, warm water was still insufficient...

Our hotel has responded to the review
Our hotel has responded to the review

Dear 494alp, Thank you very much for your feedback. We are very happy that you were one of our guests and that you were satisfied with our pretty comfortable Sweet Bed by ibis and our breakfast. We sincerely apologize for the inconveniences regarding the water temperature in the shower. We are already working on a suitable solution together with our technical department. Still we hope that you will visit us again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
Goran Couples - 10/09/2017
« Great »

It was neat and tidy. The only downside is that we could not open the window. (Not even on a kipp, although the sticker on the window said it was possible). Other than that, great.

TripAdvisor review
Couples - 10/09/2017
« Comfotable Stay »

Hotel is very clean and brand-new. Rooms are detailed enough. Not luxurious but enough for a good sleep at nights for travellers. Location is just in front of the back door of Hauptbahnof. It makes transportation very easy because lots different lines pass through the Hauptbahnof and which is contains lots of restaurant and bakeries that was very useful for us to take our breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gokhansilku, Thank you very much for this fabulous assessment. We are very happy that you were satisfied with our rooms and our Sweet Bed by ibis and that you had a comfortable stay. We would bey very pleased to welcome you again and hope that your next stay will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

AccorHotels certified review
E. Solo - 09/09/2017
« Nice, clean and new budget hotel »

There is a problem with hot water in the shower. It is a known issue and has to be fixed, because it is critical to the overall satisfaction. Otherwise the stay in the hotel was nice for me.

AccorHotels certified review
Alfredo Families - 08/09/2017
« Perfect location but failure in the 15 minutes solving problems commitment »

Location is perfect. Very clean, modern and comfortable. We have a probelm with the 15 minutes solving problem commitment that was not fullfied by local staff once snack at bar was sold out and problem was not solved (even attendants were not aware of Íbis' commitment to solve problems in 15 minutes INCLUDING KITCHEN AND BAR !!!!).

TripAdvisor review
Q7269UIsteven Business - 05/09/2017
« Rooms quiet and good airco, excellent location »

For me an excellent combination of price, location and bed(sleep) quality. The airco is not giving a cold because it hardly causes an airstream. When the windows are closed you do not hear any traffic (and with windows open it is still very reasonable). Some other reviews i read mention that the shower cannot be put to hot. Well, I notice that the temperature cannot be put to hot (i.e. > 40 degrees Celsius) but it is still warm. So my guess is that you get something like 35-38 degrees. Not a problem for me. Also very convenient that this hotel is right outside the main station of Vienna, so you can reach all destinations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q7269UIsteven, Thank you very much for taking the time to give us a feedback about your stay. We are very happy to read that you were satisfied with the excellent combination of price, location and bed (sleep) quality. We would be very pleased to welcome you again and we hope that your next visit will be as pleasant as the first one. Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Couples - 31/08/2017
« New property right opposite to vienna railway station »

Excellent property with nice accor of the room. It has all the ammenities. It is right opposite to the vienna railway station, and is connected with metro red line. Loved the stay here, will surely recommend to fellow travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angir G, We thank you very much for the excellent assessment and the recommendation. We hope, that you will visit us soon again! Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Couples - 17/08/2017
« Payment caution »

My evaluation is based on the fact that yhe money was deducted from my account, and due to the fact tHey wanted me to pay one more time. They didn't believe me when i shhow them the reservation and one of them was actually rude to me. The reservation said" value to pay at the hotel : 0,00€" so why should i pay? And when I checked my bank account the money was retrieved. Not my fault. I even got an email where they said i was "painful", what??? Must me a joke!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio M, Thank you very much for taking the time to give us a feedback about your stay. We sincerely apologize for the inconveniences and for the unprofessional handling. We have already sent you an e-mail to resolve the disagreeableness personally with you and to explain you the handling of the rate which you have booked. We are looking forward to your feedback! Yours sincerely, Thomas Wacker General Manager

TripAdvisor review
Solo travel - 11/08/2017
« Clean, convenient, great for rail travel »

next to the main station, new, clean, easy, good value Very silent, despite the location next to the railway station, if you travel by train, it is perfect, just a few steps outside of the door from the mail hall

Our hotel has responded to the review
Our hotel has responded to the review

Dear D2069BFmariop, We thank you for this positive feedback and would be very happy to welcome you again when you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

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