Hotel - ibis Styles Goa Calangute
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Goa Calangute Hotel

4.5/5 1,219 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Parasailing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying, Nearby)

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All ibis rooms come with comfortable beds, tea coffee maker, mini fridge, laptop compatible digital safe, 32" LED TV, digital air conditioning control, work desk, hair dryer and complimentary mineral water.All rooms come with a pool view.

  • 197 rooms
  • 197 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,863 reviews

Our guest reviews for ibis Styles Goa Calangute

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,219 reviews
Anand Families - 17/07/2018 AccorHotels certified review
« Very enjoy stay »

Rohit was very Co - operative, one suggestion in room cleaning, dust around and back wall of the lamp noticed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anand, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Mrs. K. M. Couples - 17/07/2018 AccorHotels certified review
« Amazing »

Me and my husband had a wonderful stay at Ibis Styles, Goa. We stayed here for four nights and the experience was very memorable. We would specially like to thank the front office staff , Mr. Sandeep & Mr. Buddhadev for their warm welcome and assistance in a very smooth and easy check - in. A special mention to Mr. Buddhadev for his excellent services. He was always there with a smile right from check in to check out. Exceptional guy whose services were par excellence. Mr. Sandeep too was just brilliant. He was always ready to assist us no matter what we needed. His handling of the reception desk was superb. We have no words to describe the service of Mr. Rajesh from the house keeping department. We would give Mr. Rajesh a five star rating to sum up his excellent and amazing work. There was not a single day when we could pin point a mistake or complain about the cleanliness of our room. Each day he made sure that our room was spotless and well equipped with everything needed to make us feel comfortable and at home. Job well done !!!! Lastly i would like to mention a few things about the restaurant. It had a very good decor but what i found was lacking was the food quality. The quality of food definitely needs to be improved and the buffet as well as the dinner spread also was quite limited as a result of which the guests were forced to order food at the LIVE counters which lead to over crowding of the LIVE counters and ultimately resulting in chaos. The restaurant services are the only reason we have not given a rating of 10 to Ibis Styles, Goa. Thank you Ibis Styles, Goa for a amazing and memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kajal, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Anonymous Families - 15/07/2018 AccorHotels certified review
« The staff made it a thousand times better. »

From the moment we checked in, all tired, at 1 am, the staffs’ constant smile and Suraj and Tolivi’s warm welcome and cooperation throughout the stay made our experience an extremely nice one. The staff’s readiness to help with a smile on their faces was indeed inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khatidja, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Rajesh G. Friends - 14/07/2018 AccorHotels certified review
« Nice and comfort stay... »

Very nice and clean hotel and find very comfortable to stay. Specially restaurant food is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh Thank you very much for taking the time to let us have your comments with regards to your recent stay at ibis Styles Goa Calangute™ We are excited to see your remarks and glad to know that you had a comfortable stay with us. We trust the services received at ibis Styles Goa Calangute™ were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. It would be a pleasure to see your valuable feedback on TripAdvisor™ as well from your last visit helping other travellers to know more about our hotel and service. I am hereby attaching a link for the same. http://bit.ly/ibisstylesgoacalangute I look forward to welcoming you back to our hotel in near future. Regards, Nikheel Shirodkar General Manager

Dr S. K. M. Families - 09/07/2018 AccorHotels certified review
« Perfect »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandip M., We very much appreciate your comments regarding your stay at the ibis Styles Goa Calangute. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Nikheel Shirodkar General Manager

Jatin S. Families - 09/07/2018 AccorHotels certified review
« Satisfied with the stay. »

Stay and the extra facilities were very good. Little disappointed with the breakfast and the size of the rooms. The bell boy who checked us in was extremely good and I really like his professionally casual way of helping us out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jatin S., Thank you very much for taking the time to let us have your comments with regards to your recent stay at ibis Styles Goa Calangute™ We are excited to see your remarks and glad to know that you had a comfortable stay with us. We trust the services received at ibis Styles Goa Calangute™ were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. It would be a pleasure to see your valuable feedback on TripAdvisor™ as well from your last visit helping other travellers to know more about our hotel and service. I am hereby attaching a link for the same. http://bit.ly/ibisstylesgoacalangute I look forward to welcoming you back to our hotel in near future. Regards, Nikheel Shirodkar General Manager

Naveen K. Families - 08/07/2018 AccorHotels certified review
« Good Hotel/Resort »

I like it but not love it because room and bathroom size is small. LED TV should be 32 inches or more in size. I love complimentary buffet breakfast at spice it restaurant. They have many varieties like paranthas, boiled eggs, cakes, muffins, breads, Masala oats, noodles, poha, idly sambhar, fresh fruits, salads, coffee, tea, juices, chicken sausages, bread pakoras, etc. Room was neat and clean but bed wasn't comfortable or cozy. Overall hotel/resort is beautiful but nearby roads is awful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naveen K., Dear Good, We truly appreciate you for taking time and writing such a wonderful feedback about us. Hope you have taken lot of memories back home. Do plan a holiday in Goa soon, me and my team would be delighted to have you stay with us again.In regards to room size we really cant do much as across the globe we are known for our cozy rooms. It would be a pleasure to see your valuable feedback on TripAdvisor™ as well from your last visit helping other travellers to know more about our hotel and service. I am hereby attaching a link for the same. http://bit.ly/ibisstylesgoacalangute Regards, Nikheel Shirodkar General Manager

Blanca E. Couples - 07/07/2018 AccorHotels certified review
« Amazing »

Service was top notch. Amenities are great for families. Staff extremely helpful. Enjoyed my stay at Ibis.❤

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blancamo, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Jayaprakash Business - 06/07/2018 AccorHotels certified review
« Good »

Hotel was very Nice. In dinning Night Food was Good. In morning Breakfast time , small flies are there in fruits area ( watermelon, pineapple). Suggestions: IF you provide Comb ,small coconut oil pack and one small note pad & pencil in room it will very helpful to guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayaprakash, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. We are excited to read your comments regarding your stay and I am pleased that you had a comfortable stay with us. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Delores B. Families - 05/07/2018 AccorHotels certified review
« Comfortable with a sure mention of good service from Room Service and Housekeeping - wonderful job done ! »

The stay was comfortable and I had no complaints whatsoever. But I would definitely like to mention that barring Lokesh and Manoj at the restaurant - the other guys attending guests at the restaurant need to loosen up and bit and smile and engage with the guests in a more positive manner !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phelomena, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. We are excited to read your comments regarding your stay and I am pleased that you had a comfortable stay with us. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Nishita Couples - 05/07/2018 AccorHotels certified review
« Excellent »

Awesome experience. Nice place to get away from the daily crowd. Very friendly staff and excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nishita, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. We are excited to read your comments regarding your stay and I am pleased that you had a comfortable stay with us. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Anil K. Families - 04/07/2018 AccorHotels certified review
« Ibis goa stay »

I feel that there is a homely and regardfull atmosphere and all staff nature was so feiendly..i will recomond for stay to all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. We are excited to read your comments regarding your stay and I am pleased that you had a comfortable stay with us. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Gaurav M. Families - 04/07/2018 AccorHotels certified review
« Best experience ever, highly recommended! »

The most endearing experience we ever had! Staff is very nice and friendly. Sandip who received us at the reception, is very courteous and helpful. He made sure we had zero trouble and 100% comfort during the stay. At the restaurant, it was Manoj who took care of the special food requirements of our kid. Nagandra, the guard at the gate - very humble guy, he would guide us as and when we stepped out to roam around the locality. They have daily activities at the restaurant, like games, magic shows etc. One can enjoy at the pool, play TT etc. if u r tired and don't want to go out. Foot Massagers are a plus. To enjoy breakfast to the fullest, going after 9am is recommended. Would highly recommend Ibis Styles to family and friends!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Hetal P. Families - 03/07/2018 AccorHotels certified review
« Stay was good. »

Good food and good ambience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hetal, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Sandeep Families - 03/07/2018 AccorHotels certified review
« Good »

Good ambience, kids below 10yrs can enjoy, free jeep transfer, however food quality and services need drastic improvement, staff unable to manage the crowd at restaurants, at few location a walkways was found to be slippery since we have visited during monsoon...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shubha, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. We are excited to read your comments regarding your stay and I am pleased that you had a comfortable stay with us. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Keerati S. Business - 03/07/2018 AccorHotels certified review
« Keerati S. »

Electricity was on and off the whole night for 2 nights I stayed there. Price is not reasonable with the room space. Location is not good. Breakfast is only local Indian food and I cannot eat. The hotel should prepare international breakfast for foreigners. Taxi service should be hotel's taxi but you use third party that is quite dangerous. To sum up, I totally unsatisfied and will not stay at Ibis anymore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keerati S., Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. Having said that Electricity was issue during your stay,need to have more option on breakfast, Third party travel desk is not up to the mark. we have acknowledged your concern in regards to electricity we are not able to get proper power supply from local government so as soon as light goes it automatically goes on backup which result in power fluctuation. in regards to breakfast option we do serve continental if someone don,t want to have Indian breakfast they can approach chef directly and share their preferences. Yes we have outsourced travel desk but yes reliable as we never come across any circumstances which has put guest in any major inconvenience. we keep on grooming our travel desk as well as they are vendor to us who gives direct service to our guest. I am sure about area highlighted by you required necessary action to arrest the issue. Housekeeping is been briefed on same and groomed well in regards to having feedback from guest. Please do not treat this incident as hotel standard. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa Calangute were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards, Nikheel Shirodkar General Manager

Amit K. Families - 02/07/2018 AccorHotels certified review
« Wonderful stay with wonderful staff »

Very nice experience of staying at ibis style.. We all enjoyed a lot.. It was a home like feeling.. I wish to stay once more in the same place very soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Pawan D. K. Families - 02/07/2018 AccorHotels certified review
« Great Stay!!! »

Liked every moment here. Right from check-in till my room cleanliness, restaurant dining and check-out. My son and wife enjoyed being in the hotel slot and also enjoyed all the facilities that the hotel had to offer. Few names to mention: Dwayne, Tolivi, Pratiksha and Lokesh from the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawan, Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute We are excited to see your remarks and glad to know that you had a comfortable stay with us It’s always motivating to hear from our guests about the stay experience and gives my team a feeling that our hard work paid off well. It would be a pleasure to see your valuable feedback on TRIP ADVISOR.in as well from your last visit helping other travelers to know more about our hotel and service. I am hereby attaching a link for the same. Ibis Styles Goa, Calangute I look forward to welcoming you back to our hotel in near future. Regards Vaibhav Gupta Rooms Division Manager

Anonymous Families - 01/07/2018 AccorHotels certified review
« Poor experience. »

Hotel is good. But In case you wish to order for food from room, be rest assured that food will arrive in min 45 min. Hotel staff is courteous to say YES to everything you tell them to do, but nothing will be done unless reminded atleast 2 times. So, in short the Staff needs a good shakeup everytime. "Ibis group if listening...please shake up the staff of Goa property"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak S., Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. Having said that staff need to be shaken it means our staff is not able to lived up to your expectation where any other website my hotel staff is known for being Courteous and friendly nature. However this message will go loud and clear to my team and i am also disappointed reading this particular review. Please rest assured action will be taken by my learning and development team to eradicate this concern. I am sure about area highlighted by you required necessary action to arrest the issue. Housekeeping is been briefed on same and groomed well in regards to having feedback from guest. Please do not treat this incident as hotel standard. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa Calangute were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards, Nikheel Shirodkar General Manager

Atif Friends - 01/07/2018 AccorHotels certified review
« Not happy with service »

As you have rated 4 star to this hotel but food and room service wasn’t good you guys need to improve food quality and room service as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atif R., Thank you very much for taking the time to let us have your comments with regards to your recent stay at the ibis Styles Goa Calangute. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand. Having said that room service was not great and food quality needs to be improved. I have shared your feedback with my team to escalate the concern and going to root cause what went wrong so that moving ahead we wont have such scenario in future. I am sure about area highlighted by you required necessary action to arrest the issue. Housekeeping is been briefed on same and groomed well in regards to having feedback from guest. Please do not treat this incident as hotel standard. For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. We trust the rest of the services received at the ibis Styles Goa Calangute were up to your satisfaction and if I can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. Regards, Nikheel Shirodkar General Manager

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