ibis Styles Kuala Lumpur Fraser Business Park Hotel 3 stars

We stayed before in several Ibis hotels & Ibis Style Hotels else where & we were never disappointed with their service & quality of the rooms. For this particular hotel, the only complaint is the surroundings & the location in an abandoned Mall. One more thing is the washroom door cannot be locked. (Room no 1250) Breakfast is satisfactory even though most the cuisines are Indian food. Staffs are friendly. If you are looking for a not so expensive hotel with comfortable rooms, then you can consider Ibis group of hotels.

clean and good

The hotel was located near Chan Sow Lin LRT, which made travel very convenient. Amenities was adequate with good bed and showers at a reasonable price. There are plenty of convenience stores, a restaurant and a coin operated launderette nearby, which made getting food and self service laundry accessible. The nearby mall is abandoned however, which made walking to the lrt station a little creepy and disconcerting. On the good side, there are security officers on the hotel premises and I did not encounter any security or safety problems during my stay.

Everything was great

The rooms were clean and the staff were very friendly. Overall an enjoyable stay.

Check in was good, manager was accomodating to me. Security guards were not helpful. Room was clean. My floor was quiet. Elevators were full of Chinese tourists who would push to get on. Food was not adequate and catered to other ethnic groups. As a western traveller I would not recommend this property.

All good staff very kind ang friendly especially recption ms retty. Great location

Rooms were suffocating , not ideal for family.

I made my booking last minute and stayed in your hotel before. Well aware of the rooms. I was quick to grab the 24 hour check out offer. This is a great deal which i highly applaud. The rooms were great as expected and had my well deserved rest there. I understand that the hotels have huge arrivals of tourist which is o.k to me but it was a bit disappointing where previously there was a dedicated dining area with coffee and tea for Accor members. I couldn't that and had to jostle for food and table with the tourists flocking for breakfast. Other than that it was a good stay

Hot shower and shower gel not working and replenish . Towels was not very clean

It was amazing we felt at home away from home. All the staff from front desk, F&B, housekeeping and maintenance we all amazing.

Check in process a bit chaotic, with travel agent rep tried to cutting queues and moaning about the slow process. Had to stand about 20 minutes before being offered the key to my room. Unfortunately, the room card can't unlock the door and I had to went to the lobby again. The size of the room is good and the amenities such as tea making facilities, toiletries were provided. The internet connections was quite bad, laggy at times. The tv was no good either, grainy pictures on every channel. Should upgrade the internet and tv to hd channel. The rest of my stay was enjoyable and pleasant. I will definitely book this hotel again as the location is near to lrt station and Grabcar is always available.

Great location and easy to find it...Facilities also okay except parking.Need to pay each time you go out.

Very good experience

All of the staff are very friendly and accommodating. We really felt welcomed especially the 2 women assigned at the front desk at the time we checked in last 07/22/2019. We really recommend this hotel. Its ambiance made me feel comfortable. Our stay at Ibis fraser biz park will always be memorable for us.