Hotel - ibis Styles Kuala Lumpur Fraser Business Park
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Kuala Lumpur Fraser Business Park Hotel

3.5/5 1,233 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KL INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.Enjoy our spacious 24 sqm rooms designed to be cheerful, efficient and comfortable. Containing 1 queen-size bed with 1 day bed. Writing table, Internet access, minibar, fridge, LCD TV, safety deposit box ,separate bathroom with standing shower.

  • 496 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 4,306 reviews

Our guest reviews for ibis Styles Kuala Lumpur Fraser Business Park

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,233 reviews
Hanani Friends - 16/08/2018 AccorHotels certified review

Nice stay. nice room. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurhanani Eshma Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Suleman J. Solo - 15/08/2018 AccorHotels certified review
« Excellent »

Very nice room and cosy rooms with great services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suleman Samsuddin j., Thank you for the great review of our hotel! We are glad that you enjoyed our hospitality and had a comfortable stay in our nice and cozy rooms. Thank you again for staying with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Amir F. Friends - 15/08/2018 AccorHotels certified review
« Wonderful stay at ibis Styles Kuala Lumpur FBP »

It was a wonderful stay at the hotel. There was a hiccup in opening the rooms, but it was dealt with professionally and timely. I'm delighted to find that the breakfast menu has seen improvements. And had dinner at the restaurant on the 1st night - good improvements on the food over my previous stay. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir F. I., We are delighted to know that you witnessed our improvements in breakfast and dining experience. It is always encouraging to learn that guests are satisfied with our hotel and services as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Jim Business - 15/08/2018 AccorHotels certified review
« Overall, not great »

Below expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tylah E., My sincere apologies for the experience you had did not meet your expectation. I would really like to know more on areas that did not meet your expectation. If it’s not too much trouble, I hope you could email me some pointers for me to look into at H8… Thank you for staying with us and look forward to hear from you. Sincerely, General Manager

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Need little more improvement. »

All were fine, except the room had cockroaches, when i informed they arranged me another room, but even there we found one or two. We were in 9th floor. Hospitality and management were very helpful, Food was ok, could have been better. Overall quite pleasant stay apart from pest trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karthik B., We are happy to hear that you enjoyed our hospitality and had a satisfying stay with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of housekeeping standards. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely, General Manager

W. Business - 14/08/2018 AccorHotels certified review
« everything acceptable with the price. »

ibis style. cant expect much. but every thing are ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man Pong W., Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, especially in terms of the unavailability of self-laundry and lucky dip entitlement. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

Sudhir D. P. Families - 13/08/2018 AccorHotels certified review
« Excellent »

good housekeeping, friendly environment. good staff..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudhir. D. P., We are delighted to know that you enjoyed our hospitality and had a pleasant stay at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Srinivasan Couples - 12/08/2018 AccorHotels certified review
« It is okay. »

Rooms are with cockroaches and lizards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srinivasan Keelveedi S., Thank you for your feedback. While I wish you had a better experience on the room cleanliness, it is feedback like this that we learn from and use to improve. Rest assured, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Jonathan B. Solo - 12/08/2018 AccorHotels certified review
« I will return shortly. »

A great place to stay I will book again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan B., We are delighted to know that you had a pleasant stay and kept us in mind for your next booking. It is always encouraging to learn that guests are satisfied with our hotel and services as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Karu Couples - 11/08/2018 AccorHotels certified review
« nice place to stay »

The room was spacious and clean. Good service and tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karunagaran S., We are delighted to know that you had a pleasant stay in our spacious and clean rooms as well as enjoyed our hospitality and buffet breakfast. It is always encouraging to learn that guests are satisfied with our hotel and service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Ahmed Couples - 11/08/2018 AccorHotels certified review
« Needs to maintain the place »

This was my second stay in the hotel. This time it was diassapointing to see small cockroaches running around the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed F., Thank you for your feedback. While I wish you had a better experience on room cleanliness, it is feedback like this that we learn from and use to improve. Rest assured, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Ehab I. Couples - 11/08/2018 AccorHotels certified review
« Very good stay and memorable »

Thank you for the hotel manager and HK team to make the setup in my room for our anniversary, stay is such a memorable I love ibis and will definitely come back .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ehab A., We are delighted to know that you enjoyed the anniversary setup that we prepared for you and had a memorable stay at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Business - 11/08/2018 TripAdvisor review
« Property is now showing signs of aging and needs manitenance »

This is also one of my favorites and each of visit to KL i have been staying here ... the guys make a great effort to make your stay comfortable ... and add on that they have an Indian Thali on the menu .. but i thnk it is time now they undertake a maintenance of the rooms as it is showing signs of a bit aging ... lighting in room needs refreshing touch and so does the plumbing especially the room i stayed in # 1044 ... breakfast is improving and i think if they add some south indian variety to the breakfast vegetarian menu that would be great and i am willing to overlook the minor room manienance issues to trade with that .....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish P, Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, especially in terms of room maintenance and breakfast variety. Rest assured, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Fazril Business - 09/08/2018 AccorHotels certified review
« horrible »

aircond problem. always turn off and on. its very annoying and wake me up every times it turn off and on. please make sure the room and everythings is okay and then let customer check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd Fazril M., Thank you for your feedback. While I wish you had a good night sleep and better experience, it is feedback like this that we learn from and use to improve. Rest assured, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Sharinda Families - 08/08/2018 AccorHotels certified review
« Average »

Service and facilities at hotel is good and satisfied. Hotel staff is very polite and helpful. The only issue is parking problem. I went out in evening and back to hotel around 11pm ++ and it's very hard to find parking around hotel. Once I found one, I been asked to paid RM10 by one guy who looks like gangster. Another thing is in front of hotel was club and there is no privacy and its not suitable for family. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharinda Yusri Y., Thank you for sharing your experience with us. We are happy to hear that you enjoyed our hospitality. However, my sincere apologies for the parking experience you had did not meet your expectation. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

Kenny Business - 06/08/2018 AccorHotels certified review
« Room was but food needs improvement »

Room was great just that the walk from the plaza towards the hotel was a bit scary during night time. Breakfast selection maybe can be more diversify as the selection is more towards indian style

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kheng Im S., Thank you for sharing your experience with us. We are happy to hear that you satisfied with our comfortable rooms and had a pleasant stay with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of breakfast selection. Rest assured, these have been shared with our Kitchen team for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

Alana Business - 06/08/2018 AccorHotels certified review
« Good »

Comfortable n good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siti Aishah M., We are delighted to know that you enjoyed our hospitality and had a comfortable stay at our hotel. It is always encouraging to learn that guests are satisfied with our facilities and services as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

W. Business - 05/08/2018 AccorHotels certified review
« Facilities in room not well maintain »

I checked in to Ibis Fraser Park on 31/7/18, & was given room 1054. While i was in the rush to leave the hotel for a meeting, the room entrance door lock suddenly jammed. The technician reached within 5 mins, & have ask me to switch to room 1054, which is the opposite room. Due to rushing, i didnt really check the condition of the room. After came back from meeting, i only realized that these facilities in room 1054 is in bad conditions : 1. Bathroom drain stuck, the water took very long time to flow. 2. The head of the sinky tab spoiled. 3. One of the bedside lamp not working. Please looks into this matter. But i am satisfied with the friendliness of the receptionists & also the fast response of the technician.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chin Tong W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that W. learn from and use to improve. Rest assured, W. are taking the appropriate measures to address the room maintenance problem and improve guest satisfaction. W. appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Ashish P. Business - 05/08/2018 AccorHotels certified review
« NEEDS MAINTENANCE NOW IT IS A MIXED FEELING »

I have stayed here on each of my last trips to Malaysia the last one was like around 2 years ago .... this is used to be a decent hotel but now started showing signs of aging ...needs a touch of maintenance for sure now ... like the reading light on the side of my bed was not functional and i reported the same ... the maintenance guy who came to fix that told me that he does not have enough spares around so can't do much and i have to live with that ,,, and since this was just a 2 nights stay i did not press for that ... my room no was 1044 by the way .... another downside this time is the main entrance of the hotel which is now closed for repairs but there is no sign if your taxi and GPS takes you there on what to do ... the GPS still shows the way to the main entrance on the LRT side and it is really a confusing state of affairs from there on when you reach the dead end ... i spent about 5-7 mins to reach to the right place and on the check out day my GRAB guy reported 15 mins late saying he could not find directions ... guys pl do something about it or atleast have an a guy at the closed entrance to guide people how to go about that ... there will be many like me who wasted their time and got worked up due to this for sure ... The restaurant have been doing a fair job ... and i would like to appreciate Tony for having kept the experience same to my last one ... infact now they also serve the Indian Limited Thali for lunch and dinner though it is the same menu on both times ... I would suggest these guys to consider having different sets of menu for Thali for lunch and dinner ... breakfast also have a few choices for vegetarians and now I would sincerely suggest that they add to this a dish from south indian varieties like idly , vada and upama etc each day which is also liked by malaysian indians and malaysians and will be a great help to vegetarian people like me Rest is fine and I am going to stay here again on my next visit ...and they say one more IBIS is opening up nearby KLCC ... so if that is true i would rather try that ...it is so just convenient ...and these guys may lose a customer for ever ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish P., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations especially in terms of room maintenance faulty, directional signage and breakfast selection ; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured, we are taking the appropriate measures to address the problem and improve guest satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Hafiz Couples - 04/08/2018 AccorHotels certified review
« Satisfied »

All are good except at the reception counter. The receptionist Is not very friendly until she knew that i was Accor’s member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamsul Hafiz M., Thank you for sharing your review. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience for all guests including non-members, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

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