Hotel - ibis Styles Luzern City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Luzern City Hotel

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3.5/5 873 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 165.30 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 115 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,614 reviews

Our guest reviews for ibis Styles Luzern City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 873 reviews
AccorHotels certified review
Richard Families - 20/05/2018
« Stopover in Lucerne »

Disappointed. The bathroom had hair on the towels and breakfast was chaotic. The staff were nice but they can only work with what they're given. Rooms were very spartan, even for this brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD S., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar Direktor / General Manager

TripAdvisor review
Family - 20/05/2018
« Stopover in Lucerne »

To be honest we were disappointed with this hotel. It didn't achieve the standards of the other Ibis and Ibis Styles hotels that we've stayed in recently. Rooms were very spartan, with no carpet. Bathroom was small and basic and we found hair on the towels which suggests they hadn't been changed from the last guest. Breakfast was chaotic due to two coach parties being on site. There was only just enough food to go around. On a more positive note the staff were very helpful and pleasant, though in summary I wouldn't recommend this hotel and wouldn't stay here again. It is not good value and there's no excuse for lack of cleanliness.

TripAdvisor review
Couples - 19/05/2018
« Leisurely ambiance at a centrally located area »

We stayed for three nights, my wife and I, and enjoyed our stay very much. the location was superb, very close to the lake and many other interesting ares. The breakfast was good for the money, the people at the counter were friendly and very helpful. It is in the old part of the city, with wayside ubs for snaacks and beer. It is a quiet area too. Will try this in our next stay.

AccorHotels certified review
C. C. H. Couples - 17/05/2018
« An enjoyable experience »

Found the staff at hotel were competent and eager to please. This made my stay pleasant and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Viktoria V. Friends - 15/05/2018
« Team »

Very pleasant stay at ibis Styles Luzern, great Employees and facilities, the location is top and the breakfast is tasty. Excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Maggie Couples - 12/05/2018
« Expected more »

Clean rooms but very noisy, very uncomfortable beds with out enough blankets in room. Finally asked for another on our last night and request was taken care of, however this didn’t make up for not having black coffee as an option for breakfast, hot water not working in bathroom and overall poor experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGGIE F., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Jb Business - 10/05/2018
« A good place to stay »

The hotel is well located, the staff are friendly and efficient, the rooms are typical Ibis, but could do with air-conditioning and better lighting at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JERI B., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Ahmed F. Couples - 05/05/2018
« Good stay . Great staff »

Hotel is very clean and location is very good, near to everything in Luzern and just 7 mins walk from central station. Many restaurants are near to the river. Staff are helpful and so friendly specially in the front desk. Breakfast is very good. Internet speed is high. Many TV channels are available in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMED F., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Adrienn Couples - 02/05/2018
« Nice hotel with great location and kind employees »

Rooms were clean and tidy. Breakfast was great, they even had gluten-free bread for me! Staff was usually overwhelmed but very kind and helpful. We had a great stay in the town and hoping to come back within the next few years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIENN K., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Wipa Families - 25/04/2018
« good location, comfortable »

comfortable room for family

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIPA U., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Matt Solo - 25/04/2018
« Great short stay »

Good budget hotel. Exactly as described. Good location with coop supermarket across the road. Friendly check in staff. The only negative would be the air conditioning in the rooms don't seem to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW L., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Jm Couples - 24/04/2018
« Good location »

Location was great. Shower heater needs fixing as its either too warm or too cold. Even after we set it, it changes on its own.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE ANN M., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Michelle Couples - 23/04/2018
« It was oke »

The staff was really good and friendly! The breakfast was not so good as I hoped. The bagel was so dry and hard, the cucumber was dry and everything was empty most of the times and the tables where dirty. I did not liked the shower. Every time I stepped in the water changed temperature every few seconds. First I thought because everyone was showering at the same time but even in the evening at 1 am it happened and all the other times. I slept in a few Ibis already but this bed was so hard. Further I had a pleasant stay and it was located very good and nearby everything :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle D., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Somjai K. Families - 21/04/2018
« Clean room near public transport good breakfast »

We are a family of four;2 adults and 2 kids 13&14 years old.The room is clean,modern and big enough for all of us. The hotel is near a bus stop so it's very convenient and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K. We are happy to read, that you've had a wonderful stay at our ibis Styles Lucerne City Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Christian Roland Front Office Manager

AccorHotels certified review
Robert Couples - 20/04/2018
« Centrally located hotel at a reasonable price »

Great room for the price, comfortable bed (as always with IBIS), very helpful staff, especially considering how busy the hotel was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Chris Families - 19/04/2018
« Loved the room »

Reception really made us feel v welcome and we loved the rooftop room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS D., I very much appreciate your comments regarding your stay at the ibis Styles Luzern City. We hope to welcome you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Ratakorn B. Families - 17/04/2018
« Friendly and Normal »

The staff is quite friendly to guess and he tried to explain how to travel to the attraction place in Lucerne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RATAKORN B., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
D. Families - 11/04/2018
« great »

great hotel,has a spacious room and terrace, good location near altstadt

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Talita G. C. M. Couples - 10/04/2018
« Good »

Great value for money; great location; full, kind and attentive service (with information about the city, breakfast and bottle of water)

Our hotel has responded to the review
Our hotel has responded to the review

Dear TALITA M., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Kurt S. Families - 07/04/2018
« fire alarm »

thanks for the fire alarm I think you should do a proper fire alarm check all areas get one of the fire brigade to do it it costs something but will be helpful I was not that amused about the alarm no insight announcement if you want I can give more info had several fires in hotelsexperienced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s. We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially thank you for your feedback regarding the Fire-Alarm. I apologize if there was an interruption with your stay. And of course it would be a pleasure to receive some further information’s from your side. Just drop me an Email, with pleasure I receive your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

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