Hotel - ibis Styles Luzern City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Luzern City Hotel

Our hotels AccorHotels
3.5/5 856 reviews
All hotels in Luzern
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 108.00 CHF Non member rate
From 102.60 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 115 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,560 reviews

Our guest reviews for ibis Styles Luzern City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 856 reviews
AccorHotels certified review
D. Families - 11/04/2018
« great »

great hotel,has a spacious room and terrace, good location near altstadt

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Talita G. C. M. Couples - 10/04/2018
« Good »

Great value for money; great location; full, kind and attentive service (with information about the city, breakfast and bottle of water)

Our hotel has responded to the review
Our hotel has responded to the review

Dear TALITA M., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Kurt S. Families - 07/04/2018
« fire alarm »

thanks for the fire alarm I think you should do a proper fire alarm check all areas get one of the fire brigade to do it it costs something but will be helpful I was not that amused about the alarm no insight announcement if you want I can give more info had several fires in hotelsexperienced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s. We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially thank you for your feedback regarding the Fire-Alarm. I apologize if there was an interruption with your stay. And of course it would be a pleasure to receive some further information’s from your side. Just drop me an Email, with pleasure I receive your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Jo W. Business - 05/04/2018
« Convenient and clean »

Amanda made me feel very welcome. The hotel was clean and all staff were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNA W., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Anonymous Business - 25/03/2018

Good location. Staff helpful ABF , not much of choice. Inside the room should be more lighting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T. Thank you for choosing and reviewing our hotel. I'm happy to hear you enjoyed your stay with us at our unbeatable location and our friendly staff! I apologize for the bad lighting. If there are any problems with the room, please contact the reception so we can solve the problem within 15 minutes. Hopefully we can welcome you again in the future! Best regards Julia & Team Reception

AccorHotels certified review
Aleisha S. Families - 21/03/2018
« Great stay! »

Staff were always very friendly and helpful. Close to everything which was easy for walking. The only thing hat could make it better, would be a restaurant open in the day/night time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gina Zimmermann & Team Reception

AccorHotels certified review
Anonymous Couples - 19/03/2018
« Appreciate the good value, free breakfast, and dog-friendly policy »

Also appreciate the prompt response to assist me in retrieving my lost earring in the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., Thank you very much for posting your thoughts on here. I am glad to hear that you enjoyed our breakfast. Regarding to the lost earrings, please contact us directly to our email adress : H8…, I hope we will find them. Thank you again for your kind words and we're looking forward to your next visit! Best regards Julia & Team Reception

AccorHotels certified review
Prateek R. Families - 18/03/2018
« Pleasant stay, good rooms »

Overall good stay. Hotel staff was very friendly and helpful. Good, clean rooms. However, lighting in the rooms can be improved - there is no ceiling lights in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prateek, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis Styles Lucerne City very soon! Sincerely, Christian Roland Front Office Manager

AccorHotels certified review
Helen Friends - 14/03/2018
« Satisfactory Accommodation relatively close to the centre of the city. »

No parking, but close to parking options, this hotel is a 15 minute walk from the centre and Chain bridge, and around some eating options if you don't want to go into the centre. The rooms are relatively small but potentially in-line with Switzerland expectations. Small 'bar' onsite is where buffet breakfast is served which was good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Zimmermann & Team Reception

AccorHotels certified review
L. M. S. Couples - 09/03/2018
« Yellowish tap water »

Encountered with yellowish tap water during our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lee. Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Roland Front Office Manager

AccorHotels certified review
Michelle Couples - 06/03/2018
« Amazing value, great staff, great location »

We have just had a lovely extended weekend at the Ibis Styles Lucerne. From the moment of arrival the receptionist (who had only been there 4 days) couldn't do enough to help. The room was spotless and very warm when the 'beast from the east' hit. Breakfasts were plentiful and varied and the position of the hotel was amazing. Will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Zimmermann & Team Reception

AccorHotels certified review
Ash Couples - 21/02/2018
« Very Pleasant Stay »

The experience of staying at Ibis Styles was very good. Staff was helpful and amenities were more than sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHEESH P., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Lola Solo - 20/02/2018
« Clean amd near center »

I was told that there was a restaurant during the check-in but as I wanted to eat there in the evening I was told there was no restaurant. First Ibis where I could not get glutenfree bread for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss H., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I'm happy to hear you appreciated our central location and our cleanliness! I am sorry to hear that you were given wrong information. In our "restaurant" we only serve small snacks, like Pizza and Tartes. What we do have is a bar for drinks. I also apologise that we couldnt serve your glutenfree bread. Please inform at the time by check in that you need glutenfree bread so we can organise it right away. But we will look into our buffet and see if we can make any improvements. So thank you for sharing! Its most valuable to us. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards Julia & Team Rezeption

AccorHotels certified review
Richard Couples - 15/02/2018
« Good »

The room was spacious. The staff were very helpful. Perhaps some extra lighting in room 601 would be useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD P., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

AccorHotels certified review
Koen Business - 15/02/2018
« Alll fine »

Just fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., I'm happy to hear you were satisfied with your stay in our hotel. Please accept my sincerest apologies for any inconvenience you encountered at the bar. I do appreciate your feedback, which is most valuable to us. It is my hope that we can serve you better in the future. We're looking forward to welcoming you again in the future! Best regards Julia & Team Reception

AccorHotels certified review
Linus M. Couples - 15/02/2018
« Excellent »

Excellent service, good location, very polite and attentive staff., Great staying overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. Thank you so much for your positive feedback! I'm happy to hear you enjoyed you stay with us in our beautiful city! Especially our location and the friendliness of our staff. We're looking forward to welcoming you again in the future! We hope your next visit will be as pleasant as the previous one. Best regards Julia & Team Reception

AccorHotels certified review
Philippe R. Couples - 11/02/2018
« Not like past stays! »

We stay here each time we fly out of Zurich for our last night and in the past we always stayed in a larger room with a balcony but this time we were given a small room with a bed cornered against the wall. Disappointing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you very much for posting your thoughts on here. I'm very sorry to hear that your last stay was disappointing. Should there be something wrong with the room, we encourage you to contact our reception, we will fix it within 15 minutes. It is my hope we can welcome you again in the future. Best regards Julia & Team Reception

AccorHotels certified review
Phillip S. Couples - 27/01/2018
« Pleasant experience »

Nice friendly staff with clean room's

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Julia & Team Reception

AccorHotels certified review
Carmelo Families - 22/01/2018
« Cozy, quiet and welcoming »

I was looking for a hotel nearby the center in Luzern, CH for a weekend with my family. I had never, as far as I can recall, stayed at one "Styles" hotel so I wasn't sure what to expect in comparison with the standard Ibis or Novotel. I have found a quiet, cozy, and clean hotel. Above all I've found a very warm attitude from the personnel. They've all been very kind and ready to make you feel at home. Definitely a place I would recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Zimmermann & Team Reception

AccorHotels certified review
Verybusytraveller Business - 19/01/2018
« VERY AGREEABLE STAY AND FRIENDLY, HELPFUL STAFF »

I WAS ON A BUSINESS TRIP AND STAYED FOR ONE NIGHT. THE STAFF WAS VERY HELPFUL, VERY DEDICATED (DO NOT CONTENT THEMSELVES BY OFFERING JUST THE MINIMUM), THE ROOM WAS CLEAN BUT SOMEWHAT "HUMID". HOWEVER I GREATLY APPRECIATED THE PEACE AND QUIET. THERE IS NO DIRECT PARKING AT THE HOTEL HOWEVER, THERE ARE AT LEAST TWO PUBLIC PARKINGS IN THE VICINITY AND FOR A LUMP SUM OF CHF 20.00, ONE CAN ASK FOR A VOUCHER AND PARK ON ANY PUBLIC PARKING WITHIN THE CITY (AND IN THE NEIGHBOURING STREETS). THE VOUCHER IS VALID FOR 24H. ALL IN ALL A PLEASANT STAY.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Frau Büesser. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Luzern City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gina Zimmermann & Team Reception

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 108.00 CHF Non member rate
From 102.60 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.5 km ibis budget Luzern City
ibis budget Luzern City
From
From 92.00 CHF Non member rate
From 92.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.8 km ibis Luzern Kriens
ibis Luzern Kriens Hotel
From
From 104.00 CHF Non member rate
From 104.00 CHF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 22 km ibis Baar Zug
ibis Baar Zug Hotel
From
From 98.00 CHF Non member rate
From 93.10 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LUZERN
See rates