Hotel - ibis Styles Luzern City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Luzern City Hotel

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3.5/5 809 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 137.75 CHF Non member rate
From 130.86 CHF Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Pet allowed
  • Breakfast included in the price
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 115 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,333 reviews

Our guest reviews for ibis Styles Luzern City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 809 reviews
AccorHotels certified review
Captain G. Families - 08/10/2017
« Well located for the city centre and lakeside. »

My wife, son and I spent a night at the hotel on our drive back from a week in Tuscany to our home in the UK.

AccorHotels certified review
Claudiu Families - 01/10/2017
« Clean room »

Room was clean and location was good. Service and breakfast was perfect. Room and bathroom a little outdated.

AccorHotels certified review
Hank Couples - 29/09/2017
« A very descent Hotel and Great Staff »

The facility was just ok, furnishings were very basic and just an average stay for us in this room. The Lobby area was more interesting, but could have been arranged to be more of a lounge area with comfortable chairs as a place to come down to and work on the Wifi.

AccorHotels certified review
Grace H. Families - 27/09/2017
« Miss »

Good. Room was small but there was a loverly staff member who was pleasant to us & our baby. I don't have her name but she was a young girl with dark hair. Breakfast was good but skimmed milk would have been good

AccorHotels certified review
Brian Couples - 27/09/2017
« Satisfied with the hotel »

Check in was quick and easy. Breakfast was okay. Room was large and clean. Would like better light in bathroom.

AccorHotels certified review
Maja S. Couples - 27/09/2017
« Great spot with wonderful staff »

We loved the location, room, the deck, and the helpful staff especially Christian Roland and Gina. Christian went out of his way to sign me up for the business membership which enabled me to get a bit of discount for staying 5 nights. My husband and I stay at Ibis hotels all over Europe. He kept checking for room cancellations until we were able to stay an additional 2 nights. We were very appreciative of his persistence. He is very professional but friendly!

AccorHotels certified review
Ivan M. Business - 25/09/2017
« Good Place »

Was OK, but I think that the breakfast can improve

AccorHotels certified review
Pooja Couples - 24/09/2017
« centrally located,friendly staff »

Centrally located hotel ,friendly and pleasant staff.However something that was missing was room service.

TripAdvisor review
Family - 21/09/2017
« Excellent need »

Excellent Stay. close to attractions. the room size was quite small. close to Bus stop so easy access to many attractions. Breakfast was ok. Service was good.. Checking process was quick. overall good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilshan Thank you very much for your review on Tripadvisor. The size of the room can be considered as 'cute', which is often the case in Ibis Styles Lucerne. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. If you're looking for a larger room, you're more likely to find an appropriate room outside the city centre. Anyway we are very happy that you are enjoyed your stay in Lucerne! We are looking forward to (hopefully) welcome you again in the future! :-) Best regards Gina Zimmermann & Team Reception

AccorHotels certified review
Angela Friends - 20/09/2017

Everything ok.

AccorHotels certified review
Hasan M. Families - 19/09/2017
« Mr hasan m. »

Staff extremely friendly, rooms were spacious and breakfast was good too.

AccorHotels certified review
Emmanuel N. Solo - 17/09/2017
« Single room not to IBIS standards »

Tricky bathroom, sink in the room itself, no reading light, no possibility to shut the lights from the bed... Room is not to the standards I'm used to from IBIS. For the rest, personal was very friendly and professional.

AccorHotels certified review
Reception S. W. T. G. H. T. C. A. Couples - 15/09/2017

Reception staff on d day of my arrival was extremely helpful ...amenities r good...overall experience is good...keep up the same...

AccorHotels certified review
Paul C. Business - 15/09/2017
« The hotel was perfectly adequate apart from the breakfast. »

Found the staff to be friendly, courteous and welcoming. Breakfast was disappointing. The room was too warm and noisy. The selection was very limited and basic.

AccorHotels certified review
Francesco Couples - 12/09/2017
« quite good,nice room,nice bed. »

poor breakfast,came down at 9.15,verry little hot food left.

AccorHotels certified review
Sai Families - 09/09/2017
« Mr »

Pleasant Stay.

AccorHotels certified review
Parvez Families - 09/09/2017
« Was a very normal experience »

Was like just booked a room . Even for water have to get down to take it. No toothpaste was provided even though it was booked for 3 nights. Bathroom was leaking whenever it was used. Also breakfast was same all 3 days atleast little bit of change of expected but it followed same all day . If it is same all month or year that can be mentioned directly on website to so that would know before hand. And now most important even after 48 hrs of check out still not recieved the reserved amount back in account , which was deducted on date of check in. Waiting to get that back soon. Thanks Parvez

AccorHotels certified review
Michael A. J. G. Friends - 08/09/2017
« Average as bed was too hard, non existent suitable cover and poor room service. »

As above. Breakfast and check in personnel good

AccorHotels certified review
Eric D. Families - 07/09/2017

Great location. Clean and good sized room for 2 adults and young children. Hallway smelled like paint. Breakfast was average.

AccorHotels certified review
Victoria L. Families - 06/09/2017
« Victoria L. »

Great service, friendly staff and beautiful hotel!

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