Hotel - ibis Styles Luzern City
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Ibis Styles Hotel

ibis Styles Luzern City Hotel

Friedenstrasse 8 
6004  LUZERN
SWITZERLAND

762 reviews
TripAdvisor Rating Based on 762 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 115 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,170 reviews

Our guest reviews for ibis Styles Luzern City

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 762 reviews
AccorHotels certified review
Shamin Families - 12/07/2017
« Good Hotel »

The location of the hotel was nice - very short bus ride from the train station. The bus stop was right down the street. The room was small but clean. The breakfast was good as well. The only con was that the beds were very uncomfortable and the air conditioning was very low.

AccorHotels certified review
Art G. Couples - 10/07/2017
« location is nice, hotel staff excellent. Rooms are bit outdated and need to refurbished. Photo on website is pretty old.  »

Overall say was good. There is an issue when taking a shower, it get's very hot then cold. It's fluctuating. My next door neighbor also confirmed this. This can be a hazard if it gets too hot.

TripAdvisor certified review
JordanSanAntonio_TX Solo travel - 06/07/2017
« Great location, clean/comfortable, industrial ambience »

The location here is very convenient, although there is no view of any kind to speak of. The waterfront including Chapel Beidgr is an easy walk. No on-site parking, and 24 hours costs 20 francs for the street nearby, paid to the hotel for a pass. By Lucerne standards, the price is quite reasonable, but 145 francs a night ain't cheap by any standard. The rooms will instantly remind most of a hospital room. I had to check my paperwork to make sure I hadn't been committed. No carpet, a small bed in the corner, white, blank walls, and minimal lighting make for a less-than-inspiring atmosphere. Still, it was immaculate and got the job done. Hard to feel a sense of value from 145 a night merely getting the job done, but again, Lucerne is a monumental ripoff, so that's an important point to keep in mind. Breakfast is sad, but free (as it should be for what you get). I would still stay her again since it's relatively affordable, but just don't expect much. Plan on crashing there at night and not much else.

AccorHotels certified review
Amarora Families - 04/07/2017
« Great team, great location, grossly inefficient management »

I think you were grossly understaffed to manage the traffic you were catering to. Breakfast though a decent spread was a horror the way it was being managed. With 2 poor folks trying to cater to over a 100 people, what else to expect. Food, crockery, cutlery all running out every few minutes and the same two people were expected to clean up, restock stuff..... really!! The overall Luzern experience came a cropper because of the 2 days we spent at the hotel, maybe we would've enjoyed the city better elsewhere. Outstanding and very helpful team members were the only reason why you feel neutral about the hotel.

AccorHotels certified review
Darius Families - 30/06/2017
« Mr. »

Good overall. However room was hot due to no Air condition. Third bed could be more comfortable.

AccorHotels certified review
Anonymous Couples - 29/06/2017
« Nice staff but breakfast a let down »

Staff very welcoming and helpful and great locale. Breakfast on the other hand left a lot to be desired in terms of choice and freshness! Bread and cereals were stale, poor choices for yoghurt or pastries. Given the temperatures in the city it would have been helpful to have a fridge in the rooms to keep bottled water cool. Also a kettle was supplied but no cups or tea/coffee?! Bizarre. We had to go down to the bar to order a tea or coffee then bring it up to the room

AccorHotels certified review
Vivek N. Families - 27/06/2017
« The perfect tourist accomodation. »

Front desk was quite cooperative with smile on the face. Good breakfast. Clean and neat room. Location is very convenient.

AccorHotels certified review
Catherine Families - 15/06/2017

Very convenient location

AccorHotels certified review
Arnaud L. Business - 14/06/2017
« manifique »

the hotel local is very nice, and the service are fervor

AccorHotels certified review
Casey C. Families - 10/06/2017
« Comfortable and great value for money! »

Comfortable stay and convenient hotel location. Great breakfast too.

AccorHotels certified review
Anonymous Couples - 09/06/2017

Only remark was that the scrabled egg was a bit tasteles and factory-made-like. Rest of the tay was great!

AccorHotels certified review
Alexandra A. Business - 06/06/2017
« Hotel very outdated and badly soundproofed »

The hotel is in dire need of refurbishment, the bedrooms and bathrooms are old, small and smell fusty. The walls are so thin that everything going on next door can be heard very clearly, as can the noise in the corridor. Breakfast was minimal with no pastries and defrosted unpleasant croissants. However the staff were welcoming and helpful.

AccorHotels certified review
Anca Business - 04/06/2017
« Excellent  »

Very amiably staff, very clean, good breakfast. I will come back and I will recommend everyone

AccorHotels certified review
Anna Couples - 03/06/2017
« it was ok »

room is not very big, shampoo for everything - face, body, hair, too many indian tourists, only one person available for reception and the bar, bottle of water 10 franks though good location. i have golden status in Accor but didn't feel like i was treated somehow differently. i even was not offered a drink (tea/coffee) at the reception. it was very hot in the room, even though airco was set to 19 but seemed like it does not work..

AccorHotels certified review
Wen-cheng Y. Friends - 02/06/2017

The lift is too small for our 12 people group. Except this, everything is good.

AccorHotels certified review
Kenneth, K. Couples - 01/06/2017
« Same as what we experienced in IBIS over the past few years. Not much surprise. »

Good experience. Staff was helpful but a little bit cool where comparing with our past experience in France, Germany. Ibis Styles looks like only a gesture to up the charge. The room is the same small (but acceptable) only with some design. Well, the hardwares were functioned. Breakfast was acceptable with not much options of food, probably due to high running cost in Swiss.

AccorHotels certified review
Adriana B. B. Families - 29/05/2017
« Terribly unsettling, a vacation ruined by bad service  »

Unsanitary facilities, extremely hot room where the air conditioning didn't work, the shower either burned you or freeze you, housekeeping didn't had the rooms ready until 5pm and the personnel unhelpful and rude.

AccorHotels certified review
Tanya Business - 19/05/2017
« Very expensive budget hotel »

It was very hot in Lucerne and the air conditioning was broken. This meant my room was very hot and it was very difficult to sleep. The room was very sparse and very strangely laid out. Couldn't get the water to be the right temperature - either too hot or too cold! Walls were very thin so could hear kids running around the corridors or in their rooms.

AccorHotels certified review
Eng G. Solo - 19/05/2017
« Met most of my expectations  »

Front desk staffs help fans welcoming. Great breakfast and ladies in the restaurant friendly. Great shower and fast wifi connectivity. Location of hotel is perfect for sightseeing and walking tour of the city.

AccorHotels certified review
Handayanasution Families - 17/05/2017
« Family Trips »

The hotel and room are clean and convinience, very close to the city center and the lake.

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