Mercure Gladstone 4.5 stars

TripAdvisor rating 4.0/5 373 reviews
Mercure Gladstone
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Room 1

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Children's age
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Hotel extras

  • 24 hour access to Fitness Centre

  • Availability for Room Service

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna (Nearby)
  • Golf
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Gladstone

Cnr Bell and O Connell Street
4680
gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

GPS :-23.855718, 151.271056

Our accommodations

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Queen Balcony

  • Max. number of persons: x2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Privilege

  • Max. number of persons: x2
  • Area: From 36
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Bathrobe(...)

One Bedroom Suite

  • Max. number of persons: x5
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

King Privilege Apartment

  • Max. number of persons: x2
  • Area: From 36
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

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Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENCORE

Type of cuisine: International

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEMBER'S LOUNGE

Photo non contractuelle / Strictly non binding

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185 m²

  • Maximum capacity: 150 people

Find out more
Mercure Gladstone Meeting Room

Our guest reviews for
Mercure Gladstone

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,246 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

373 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

salesman

Customer review rating 4.6/5

Hunter P. Business - 18/05/2019 AccorHotels certified review

As always the service and environment is spot on. Have always had a great visit and as being consistently on the road the rooms provide comfortable and restful nights.

Generally very good

Customer review rating 4.6/5

Jeff B. Couples - 18/05/2019 AccorHotels certified review

Most staff are delightful and helpful, not all breakfast staff, the systems creak a bit and the bar is terrible.

Very comfortable stay.

Customer review rating 4.6/5

Don Business - 18/05/2019 AccorHotels certified review

Friendly, helpful and professional staff at the check-in counter. Great place to stay. Clean, comfortable rooms.

Excellent room

TripAdvisor rating 4.0/5

mroohiathar Business - 18/05/2019 TripAdvisor review

The room was very clean and it had a comfortable bed. The staff were very friendly and helpful. Everything was very good except free wifi which was very slow (512 kbps). It was very disappointing. Hope they can improve it.

Hotel great but restaurants a bit sad.

Customer review rating 4.6/5

J A. J. Families - 17/05/2019 AccorHotels certified review

Return guest in same room. Comfy beds,clean and roomy, bathroom good. Disappointed with restaurants. Breakfast for mothers day was very poor quality food. Did not enjoy at all. Nicest part was honey on toast and tea i made myself. Dinner Saturday evening in A la carte was pretty poor as well. Steak was tasteless and overdone. Seafood sauce tasted like it came out of a packet. Would normally return a steak not cooked to order but we were with our outside guests who were paying. My teenager had pizza and would normally devour all but struggled to eat half was soggy and just smothered in a nasty sauce. We will stay again but eat elsewhere.

Good rooms and some staff

TripAdvisor rating 4.0/5

Jeff B Couples - 08/05/2019 TripAdvisor review

Very comfortable and clean room, acceptable gym and the check in (gentleman) and one of the restaurant staff (red hair) were great, but other staff in the restaurants were pretty clueless about diets and their own menus..

Excellent Accommodation & Facilities

TripAdvisor rating 4.0/5

JasonB071 Business - 29/04/2019 TripAdvisor review

This is the "Go-To" motel for me when travelling to Gladstone for business. Always welcomed by friendly staff, rooms are immaculately clean and beds are excellent with brilliant facilities available right at your doorstep.

Thanks Jason for taking the time and providing us with an overview of your recent stay at the Mercure Gladstone. We are very proud of the facilities we provide our guests and it is always a pleasure to hear that our guests enjoy what we have to offer. We believe that we have everything that a guest may require from the option of two restaurants, bar, under cover parking, a full fitness centre to access to the internal bottle shop. We look forward to welcoming you back in the near future. Regards Meghan Darby
Customer review rating 4.6/5

Sue M. Friends - 27/04/2019 AccorHotels certified review

Quiet, clean, spacious and comfortable room. The dining experience downstairs was very good, though we realised too late that portion sizes were designed more for the sports community rather than a couple of retired women. We could easily have shared one meal rather than waste two half meals.

Lovely location

TripAdvisor rating 4.0/5

blanche2018 Friends getaway - 25/04/2019 TripAdvisor review

Hotel staff very friendly and welcoming. Had a very excellent stay and will recommend the hotel to friends and family. Food was great and had a selection of 2 restaurants and a sports bar to eat. Enjoyed our free welcome drink.

Thank you for your review blanche2018, we appreciate your feedback. It is great to read we ticked all the boxes for your stay with us. We look forward to welcoming you back in the near future. Kind Regards Meghan Darby

Short stay getaway

Customer review rating 4.6/5

Kenny E. Families - 23/04/2019 AccorHotels certified review

The Reception staff were great, the staff throughout the stay were wonderful, meals in the restaurants were excellent. The room was spacious and comfortable and we couldn't have asked for more.

Great stay with very accommodating staff and facilities.

Customer review rating 4.6/5

Samuel C. Business - 23/04/2019 AccorHotels certified review

For my first time staying at Mercure in Gladstone I was extremely happy with the service and quality of the location and the facilities that are provided there. I would definitely consider staying there again should I be needing a place to stay if I'm ever in Gladstone again. The food was fantastic, the room was lovely and very comfortable.

Great stay with excellent staff support

Customer review rating 4.6/5

Craig B. Business - 23/04/2019 AccorHotels certified review

My room was in perfect condition along with the staff onsite, very helpful. The food quality from the hotel restaurant was okay, that is the only reason I gave a 9 instead of 10.

Customer review rating 4.6/5

Anonymous Families - 22/04/2019 AccorHotels certified review

Friendly staff , clean and comfortable beds

Could be better

Customer review rating 4.6/5

Michael C. Business - 22/04/2019 AccorHotels certified review

I decided to choose a balcony room, and found that it smelled of cigarette smoke, probably from people smoking with the sliding door open, I will not choose this type of room if I stay again. Computer system was down when I checked out so I had to wait for the email to verify costs.

Quiet, comfortable stay

Customer review rating 4.6/5

Mh Couples - 22/04/2019 AccorHotels certified review

Rooms very clean and comfortable. Staff very friendly and efficient. Quiet location with very good parking.

Excellent

Customer review rating 4.6/5

Stacey Families - 22/04/2019 AccorHotels certified review

It was a lovely place

Quite happy with the service and room.

Customer review rating 4.6/5

Donald A. Business - 22/04/2019 AccorHotels certified review

The room had a slight smell like mold. But was almost imperceptible and didn't bother me enough to request to change room or similar. Just would recommend some inspection after cleaning as it may have been due to some humidity somewhere in the room.

Very pleasant

Customer review rating 4.6/5

Anonymous Families - 22/04/2019 AccorHotels certified review

Was very adequate in every department

fine

Customer review rating 4.6/5

Mark Business - 22/04/2019 AccorHotels certified review

Overall - had everything I needed. Restaurant - a little dinghy. Buffet for brekky & meal too expensive. Maybe a light brekky price - coffee, toast, cereal? It would be good to have light meals at cafe.

great

Customer review rating 4.6/5

Frank K. Solo - 22/04/2019 AccorHotels certified review

All round professional staff great service

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