Hotel - Mercure Gladstone
Mercure Hotel Mercure Hotel

Mercure Gladstone

4.0/5 337 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna  (Nearby)
  • Golf
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

  • 60 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,041 reviews

Our guest reviews for Mercure Gladstone

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 337 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 14/09/2018 AccorHotels certified review
« A great place to sleep »

Generally good. Instant coffee for breakfast is a total let-down. I don't feel like paying for glamour coffee. I think there should be a large pot of brewed coffee i can pour myself. Bar menu very limited. Would expect a burger

Mark H. Business - 14/09/2018 AccorHotels certified review
« An extremely well prepared and executed event with excellent accomodation. »

During my recent stay in Gladstone our company also conducted an event in the function room over 2 days. The facility was extremely well presented, the catering was excellent, the staff were extremely friendly and helpful. We had a number of participants doing welding demonstrations all morning and arriving at the motel around 11.30am, i called and asked the service desk if they would be able to arrange to have their rooms available for early check in so they could shower before the conference sessions began. The staff obliged and rooms were available in time as requested. Over all an excellent experience, both for the accommodation and conference settings.

Rob Business - 14/09/2018 AccorHotels certified review
« overnight business trip to Gladstone »

Very satisfied with the service and facilities at the hotel

Steve Families - 13/09/2018 AccorHotels certified review
« Good price and service with a quality room »

Pleasant and no stress.

Peter C. Couples - 13/09/2018 AccorHotels certified review
« All boxes ticked »

This is the second time we have stayed at the Mercure, Gladstone. It meets all our needs. Our one disappointment is that 2 weeks after our stay points have still not been credited to our Accor account.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Gladstone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have had some issues with access to the Loyalty program and processing of points over the last two weeks. I am happy to say that this was rectified yesterday and will be processing your points today. Apologies for the inconvenience experience with the delay in receiving these, something that we would normally have processed the day of departure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Conley General Manager

Garry Families - 13/09/2018 AccorHotels certified review
« Clean and comfortable accomodation at reasonable price »

Location is good and the attached sports club was well presented. Staff were considerate and helpful

Tracey Couples - 13/09/2018 AccorHotels certified review
« Wonderful »

Amazing

Steve Business - 13/09/2018 AccorHotels certified review
« Very pleasant stay »

I'd never been here before and received a very friendly welcome from the reception staff. Because it was my first time I had a few questions regarding layout, car=parking, eateries etc. I found my room to be comfortable, clean and a good size. When I went to iron a shirt for the following day, the iron was not working, I contacted reception and a replacement was at my door within 10 minutes. The only gripe I have is that the ironing board is one of those very small ones that sit on the desktop - not good for ironing adult clothes. I departed the hotel the next day and again, the reception staff were great to deal with.

Matthew C. S. Families - 13/09/2018 AccorHotels certified review
« One of the best Mercures »

Fabulous service super rooms awesome staff and great food

Ag Business - 13/09/2018 AccorHotels certified review

brief

Karen B. Couples - 08/09/2018 AccorHotels certified review
« Very enjoyalble »

Loved the room, loved the staff.

Anonymous Couples - 06/09/2018 AccorHotels certified review
« Room was lovely »

Great spot for a night, staff were great

Dave K. Business - 06/09/2018 AccorHotels certified review
« Great Hotel »

I stay in numerous ACCOR hotels and would rate this one up there with the Pullman style hotels. The rooms are good, reception is very good and the restaurants offer good value for money.

Ally Business - 06/09/2018 AccorHotels certified review
« great facilities and clean. great parking »

clean comfortable room. excellent facilities. great parking. wifi was fast

Rosemary Couples - 06/09/2018 AccorHotels certified review
« Mercure met all our needs in every way. Thank you. »

Our stay was complimentary as part of a local loyalty progam. We are a richer community for your local partnering connections. Thank you.

Matt D. Business - 06/09/2018 AccorHotels certified review
« Fantastic »

The rooms are fantastic, the food is exceptional and the staff are awesome. I would happily recommend staying at the Mecure Gladstone.

Mark V. Business - 06/09/2018 AccorHotels certified review
« Excellent value for money »

I was warmly welcomed and the host was efficient in processing my admission. Thank you!

Charmaine Business - 06/09/2018 AccorHotels certified review
« always an enjoyable stay, great food, frfiendly staff and clean, comfortable room »

I choose to stay at the Mecure Gladstone whenever I am in Gladstone for work. The staff are friendly, its super convenient as we host events in the conference rooms and the staff are fantastic whether its for accommodation or the conferences. Always professional and accommodating. The big beautiful conferences rooms downstairs are amazing. The rooms are clean, comfortable and easily accessible from the undercover parking. The rooms are big, with either a balcony or floor-to-ceiling glass windows, and huge shower heads in the bathroom that makes your stay there extra comfortable and relaxing. Lots of foods choices too either in room, buffet or at the restaurant and cafe so its really so easy to have everything right there.

Anonymous Friends - 06/09/2018 AccorHotels certified review

Friendly, helpful staff. Great service especially in transporting us around. Love being able to open doors to have fresh air

Michelle L. Families - 06/09/2018 AccorHotels certified review
« easy and comfortable »

the room was lovely, clean and quiet. the room service food was delicious. I was exhausted after a long road trip so could just relax

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