Hotel - Mercure Gladstone
Mercure Hotel Mercure Hotel

Mercure Gladstone

4.0/5 361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna  (Nearby)
  • Golf
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

  • 60 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,182 reviews

Our guest reviews for Mercure Gladstone

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 361 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
C1570EUmichaelc Couples - 18/03/2019 TripAdvisor review
« comfortable »

Great room comfortable and clean friendly service although the Italian restaurant downstairs was just average. Pasta was salty and lamb chops were tough. I am sure that they could have cooked a nicer meal

Anonymous Couples - 11/03/2019 AccorHotels certified review
« Exprcted more as a Accor Group of Hotel »

Hardly anyone on the desk - housekeeping does not exist after lunch; room service for breakfast had to be completed prior to 8am; no room service breakfast menu; breakfast in the restaurant was basic and the hot meals not to standard for Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ara H., Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Being a small hotel we do not have the need for Housekeeping to be rostered on for lengthy periods, especially over the weekends where our occupancy levels are normally lower. I noticed that you did want to be disturbed during the morning when the Housekeepers were on shift, but do hope that you did reach out to the Reception desk for any additional amenities or towels that you may have been after. The Reception desk, once again for a small hotel does warrant having extra staff on duty and do apologise for any delay in being assisted through your check-in or checkout process. It is always hard to know when people will be checking in, as it does vary from day to day and week to week. The Room Service menu will also be changed to reflect the availability of Room Service throughout the full 24 hours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

Anonymous Families - 11/03/2019 AccorHotels certified review

all staff were very lovely and beautiful clean rooms

Allan G. Business - 10/03/2019 AccorHotels certified review
« Courteous »

Everything was to my standard

Gayle W. Families - 10/03/2019 AccorHotels certified review
« Excellent »

The staff are friendly, professional and helpful. The room was exactly what I had asked for. The club that is attached is warm, friendly and the food is 1st rate. I will return again and again. Thank you

Andrew C. Business - 10/03/2019 AccorHotels certified review
« Great experience »

Very friendly and professional staff. Rooms are well presented and maintained. Everything you need onsite and a small supermarket just a few hundred metres away for those that way inclined. I always stay here when travelling through the region

Alice Couples - 09/03/2019 AccorHotels certified review
« A great place to stay »

We were impressed with the welcome we received at Mercure Gladstone, and the amount of care taken to ensure we enjoyed our stay. We wouldn't hesitate to stay there again.

Kathy B. Business - 08/03/2019 AccorHotels certified review
« Comfortable and friendly »

As always the rooms are spacious and very comfy, We dined again at the Buffet, the Waygu steaks are always a favourite and the addition of the wine and beer bar was fantastic, My only problem is always with the quality of the food on the Buffet, frozen veg and very poor salads. And gluggy pasta,Dessert is nice.

Jodie Families - 08/03/2019 AccorHotels certified review
« WONDERFUL »

WELCOMING, CLEAN, COMFORTABLE, FANCY

Family - 06/03/2019 TripAdvisor review
« Top spot »

So good to have two restaurants under the same roof and a lively environment. The band played till 10pm then the noise settled for a decent sleep. A large bathroom and room makes the stay pleasant. Great parking as well.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Guide32417877758, Thank you for posting feedback in regards to your recent stay with us. It is great to hear you enjoyed the facilities the hotel & the adjoining sports club has to offer. Our live music each Friday & Saturday night is a sure hit with our members and guests. We look forward to welcoming you back to Mercure Gladstone. Kind Regards Meghan

K. M. Couples - 05/03/2019 AccorHotels certified review

Good.

John Business - 05/03/2019 AccorHotels certified review
« Good facilities for our brief training session. »

Well organised, pleasant and very helpful staff. The conference facilities were just what we needed, and everything went like clockwork.

M. Families - 05/03/2019 AccorHotels certified review
« wall in front of the window :-( »

Room with a wall in front of it, behind a terrace with garbage. At the mirror in the bathroom were the splashes of the predecessor. The chair in the room collapsed under one. In the restaurant almost everything comes out of vending machines. And employees sit at a table reading a newspaper.

Lynda Couples - 05/03/2019 AccorHotels certified review
« Comfortable and convenient »

We were very comfortable for the night. The staff were all pleasant and helpful. Having restaurants, cafe and bars onsite is good if you have had a long day driving and don’t feel like going out into town searching for a meal. We would definitely stay again.

Chris W. Business - 03/03/2019 AccorHotels certified review
« Great stay »

Overall great stay. Room was clean and tidy, staff where friendly and helpful. More only negative was in the restaurants, food sub par. I tired both restaurants and both where not great. I would be more tempted to go else where to eat next time. But apart from that a great place to stay and would happy stay here whenever I am in town.

Darlene Friends - 01/03/2019 AccorHotels certified review
« Amazing »

Rooms spacious, clean and staff at front desk wonderful :)

Paul Business - 28/02/2019 AccorHotels certified review
« Excellet »

Very good. Great room & facilities

Dianne Families - 28/02/2019 AccorHotels certified review
« Nothing was overlooked to make my stay so comfortable »

Just having the aircon on when we checked into our room, especially on such a hot day started out stay on a high. All staff were so pleasant and polite. Room was amazingly comfortable and super clean

Jay Business - 28/02/2019 AccorHotels certified review
« Very pleasant »

Good facility with friendly staff

Anonymous Business - 28/02/2019 AccorHotels certified review
« National Industrial Supervisor »

On par with other hotels I have stayed with

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