Mercure Gladstone 4.5 stars

Customer review rating 4.6/5 2,396 reviews
Mercure Gladstone
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+ 19 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 24 hour access to Fitness Centre

  • Availability for Room Service

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna (Nearby)
  • Golf
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Gladstone

Cnr Bell and O Connell Street
4680
gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

GPS :-23.855718, 151.271056

Our accommodations

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Queen Balcony

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Privilege

  • Max. number of persons: 2
  • Area: From 36
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Bathrobe

One Bedroom Suite

  • Max. number of persons: 5
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

King Privilege Apartment

  • Max. number of persons: 2
  • Area: From 36
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

ENCORE

Type of cuisine: International

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEMBER'S LOUNGE

Photo non contractuelle / Strictly non binding

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mercure Gladstone

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,396 reviews

High class, exceeded expectations

Customer review rating 4.6/5

Jj Business - 25/09/2019 AccorHotels review

Room was of high standards with looks and feeling comfortable, very clean and tidy, well furnished. The meal we had within the club was beautiful and would also rate the returant very high too We will be back now we have found the perfect place to stay. Price is exceptional making it perfect overall

Turning of the TV.

Customer review rating 4.6/5

Jayne V. D. W. Couples - 24/09/2019 AccorHotels review

You have to manually turn off the tv you can not use the remote.

Very nice stay

Customer review rating 4.6/5

Anonymous Business - 23/09/2019 AccorHotels review

I was staying for work so did not spend much time in the hotel, however the rooms were excellent (although a little disconcerting that my windows opened into the main foyer). Everything was clean, service was efficient :)

Great hotel and nice rooms

Customer review rating 4.6/5

Esther Friends - 23/09/2019 AccorHotels review

Only stayed the one night but everything was great.

Good stay

Customer review rating 4.6/5

Anonymous Business - 23/09/2019 AccorHotels review

it was good. the room was clean and everything i needed while i was there was downstairs.

Extremely Satisfied

Customer review rating 4.6/5

Ashley Business - 22/09/2019 AccorHotels review

Extremely Satisfied

Great and relaxing.

Customer review rating 4.6/5

Marcel Solo - 22/09/2019 AccorHotels review

My stay was great. One small suggestion. As a older person I had difficulty in the shower when washing my feet. From a safety and personal risk of falls perspective it would be nice if a small hand rail was beside the tap in the shower to hold on to while doing this most menial of tasks.

Nice and relaxing

Customer review rating 4.6/5

Sarah O. Families - 21/09/2019 AccorHotels review

Had great time

Convenient location, good facilities and helpful staff.

Customer review rating 4.6/5

Ken Couples - 20/09/2019 AccorHotels review

Two night stay in Gladstone since we left the city 33 years ago. Good to catch-up with friends at Buffet Restaurant and use discount cards.

Comfortable, roomy and convenient

Customer review rating 4.6/5

Chris T. Friends - 19/09/2019 AccorHotels review

Very pleasant stay with everything so convenient. Our party of 4 adults stayed in two superior queen rooms which were very clean, well appointed and comfortable complete with a daily written joke left by the housekeeping staff!!! The adjacent club for dining provided variety and convenience as well. Very helpful and polite staff. A minor suggestion is have more than one mirror in a room. With the bathroom in use, there was no mirror in the room for the other person to use. Also the menu in the Italian restaurant needs to differentiate between meal prices for members and non- members to avoid confusion when the bill is presented.

work trip

Customer review rating 4.6/5

Jf Business - 19/09/2019 AccorHotels review

as soon as I got the Hotel I was greeted by a lovely young professional gentleman that made me very welcome. The room upgrade was much appreciated as was the membership to the local club so I could get discounts with my meal. Megan had called the day before to assist with me with anything I needed and she was on the front desk on my departure and a friendly face to say farewell. room was spacious and very comfortable and extremely clean. I will definitely stay again and thank you Craig for your help with the booking.

Excellent

Customer review rating 4.6/5

Rob F. Business - 18/09/2019 AccorHotels review

Always a great place to stay in Gladstone!!!

Nice room

Customer review rating 4.6/5

Peter Couples - 18/09/2019 AccorHotels review

All good except room not serviced on second day

Great stay apart from the dining experience

Customer review rating 4.6/5

Anonymous Business - 17/09/2019 AccorHotels review

Hotel staff and room were amazing. The restaurant staff at the encore restaurant aren’t doing anyone any favours with their lack of customer service skills

Business Traveller - 4 nights

Customer review rating 4.6/5

Mt Business - 17/09/2019 AccorHotels review

The rooms are modern and with good facilities. The restaurant food at the club (Pacinos) was a bit hit and miss and I thought it was weird that for a 4-night stay the housekeeping team would change all my towelling and sheets after 3 nights - either don't change it at all, or change it after 2 nights.

Excellent except for the level of service in the pokies room

Customer review rating 4.6/5

Ange Business - 17/09/2019 AccorHotels review

The room and the restaurant food was excellent. There was a system outage at the poker machines in the evening. Julie was the staff member who seemed to struggle with keeping people informed about what was going on. I approached her a couple of times to get information and was told she was waiting for Brisbane to reset. Maybe 10 minutes. Well it was an hour. Julie did not keep people informed. She also told me there were no other staff to assist and seemed to struggle physically and emotionally. It was frustrating for all concerned.

Excellent accomodation, restaurant , bar and gaming facilities

Customer review rating 4.6/5

Glenn Friends - 17/09/2019 AccorHotels review

I totally enjoyed my stay and was very pleased with overall pricing, staff friendliness and the eating, drinking and gaming facilities. Rooms were clean, comfortable and spacious. Parking is easily accessible and safe. A great hotel in a convenient location.

Comfortable

Customer review rating 4.6/5

Margaret D. Couples - 17/09/2019 AccorHotels review

Enjoyable stay with friendly capable stFf

I enjoyed my weekend stay with your hotel.

Customer review rating 4.6/5

Chantel Business - 17/09/2019 AccorHotels review

My weekend stay for business was enjoyable. It was very handy to park in your covered parking and be able to easily access the lift to my room. The morning buffet was very good, as was the food from the Italian restaurant. I also really appreciated the packed lunch service you offer and took advantage of that both days. I did find the sound of the music a bit loud on Friday and Saturday night when trying to go to bed early, however it didn't continue too late so wasn't a huge bother. I would have liked to have access to a small store onsite to purchase bottled water and snacks, etc, as there didn't seem to be anything nearby.

Loved It

Customer review rating 4.6/5

Noelene Solo - 17/09/2019 AccorHotels review

It was a great stay, staff were very helpful and the attached club had really nice restaurants and great food. My only regret was that some of the rooms (including mine) were hard to identify as they had what looked like a | before and after the room no, therefore my room no 23 looked like | 23 |, consequently very confusing for your guests. But your staff were exceptional and came up to explain that it was indeed room 23, so thankful to your great staff.

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