Hotel - Mercure Gladstone
Mercure Hotel Mercure Hotel

Mercure Gladstone

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4.0/5 325 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

  • 60 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,891 reviews

Our guest reviews for Mercure Gladstone

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 325 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Ron G. Families - 17/06/2018
« Friendly, clean and comfortable »

Very friendly and accommodating staff Meals were good Rooms were good Good value for money Overall very satisfied with our stay

AccorHotels certified review
Glenn B. Business - 14/06/2018
« Perfect for Business »

I have business with Barney point ports and this place is perfect for me . They make me feel welcome and the overall standard is excellent.

AccorHotels certified review
Anonymous Families - 14/06/2018
« Friendly, well appointed hotel »

Everything we needed * Comfortable bed * Polite service * Difficult to get from car to room with luggage due to number of fire doors * Fridge too full of unwanted mini bar items to be of use.

AccorHotels certified review
Mark R. Business - 13/06/2018
« lovely to stay »

I really enjoyed it. Beautiful new property

AccorHotels certified review
Anonymous Business - 13/06/2018
« Very good service and room quality »

Very good

AccorHotels certified review
Anonymous Couples - 13/06/2018
« As expected for the brand »

Comfortable and as expected for the Mercure brand

AccorHotels certified review
Mb Couples - 13/06/2018
« Awesome experience »

Staff were professional and friendly. 3 options for dinning - fantastic. The room was spacious and extremely comfortable.

AccorHotels certified review
Neal H. Business - 13/06/2018
« it was lovely »

Refreshingly comfortable

AccorHotels certified review
Michael G. Business - 13/06/2018
« Comfortable »

Very pleasant, nice tidy room. Comfortable bed and good shower.

AccorHotels certified review
Heather Business - 13/06/2018
« Impressed »

Check in has always been great - your staff and welcoming and efficient

AccorHotels certified review
Anonymous Business - 13/06/2018
« Pretty good »

Pretty good stay, room and facilities good. Little dissapointed with Paccino's restaurant for dinner.

AccorHotels certified review
Anonymous Business - 13/06/2018
« EVERY THING WAS GREAT »

FROM REGISTERING IN TO LEAVING WELL LOOKED AFTER

AccorHotels certified review
Scott S. Business - 13/06/2018
« Room was great, the rest fell short. »

Room was great, could not fault. Room service was good however the next morning at 8am the trays are still sitting at the door. I’m currently staying again for the next 3days & the trays are still at the doors at 9am the next morning & when I mentioned this to the front desk just before they just said that they are getting to it. Okay back to the last visit, I had outdated mini bar stock which by a month which I took down to reception on return from my day out to show them & he said he would take of the account which unfortunately he never did. There attitude wasn’t very engaging. I nearly did stay around the corner this time however I thought I would give them another go.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Scott, Thank you for taking the time to tell us about your experience at the Mercure Gladstone via the survey as well as over the phone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we I personally spoken to the Housekeeping team to ensure that the expiry dates are being checked within all rooms on a daily basis. I did check your room and did see the nuts (again) as well as the orange juice. The Room Service trays sitting outside the rooms is not a good look, especially 12 hours after being placed outside the room. More floor walks are now carried out through out the night and earlier in the morning to alleviate this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

AccorHotels certified review
Margot D. Solo - 13/06/2018
« Very good »

Everything was close. Great venue. Enjoyed the music on Sunday afternoon.

AccorHotels certified review
Jason Business - 12/06/2018
« Friendly People and great comfortable facilities. »

Excellent as always.

AccorHotels certified review
Todd K. Business - 12/06/2018
« Room was good food not so »

the food in the buffa was real average the two times I eat there, won't recommend to any one

AccorHotels certified review
Deb Solo - 12/06/2018
« Outstanding »

My time at Mercure Gladstone was wonderful. ..meeting all my expectations.

TripAdvisor review
Business - 11/06/2018
« Great Staff »

Lovely spacious rooms and staff were extremely helpful and friendly. Food great quality. Nice and quiet and relaxing. good wifi and plenty of undercover parking. Would definitely book for work trips. a little bit out of CBD

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review Graham, we appreciate your feedback. It is great to read we ticked all the boxes for your stay with us. We look forward to welcoming you back in the near future. Kind Regards Meghan Darby

AccorHotels certified review
Kat Business - 06/06/2018
« All in one. Great hotel. »

Very welcoming staff, great stay. The room and bed was excellent. Loved Pacinos food and the staff were fantastic also. Loved the option to not have housekeeping come in during my stay and the voucher was a surprise. Recommend.

AccorHotels certified review
Bob Business - 04/06/2018
« Good clean hotek »

Clean hotel with nice staff

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