Hotel - Mercure Gladstone
Mercure Hotel Mercure Hotel

Mercure Gladstone

4.0/5 330 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 120.00 AUD Non member rate
From 120.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna  (Nearby)
  • Golf
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-24:00
    • Opening hours : Week-end 12:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

  • 60 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

d
4.6/5 AccorHotels Rating 1,913 reviews

Our guest reviews for Mercure Gladstone

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 330 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 28/06/2018 TripAdvisor review
« Good Room Poor Breakfast »

The Room was excellent. Large Comfortable. The Car park has an entrance with a big door directing you to the reception but the door is locked. Really stupid for checking in guests. The Buffet breakfast is really bad - the food selection was poor. They offer pre-cooked scrambled eggs which were terrible. it was only after we had eaten and complained that the staff member told us we could have had eggs cooked to order. - You needed to be a mind reader to work that out. Further it is the only Breakfast Buffet i have ever been to where there is not brewed coffee. There is only hot water and instant coffee you can make for yourself or espresso coffee which they charge extra for. Rest of teh food was average and it was impossible to find the toaster.

Anonymous Families - 20/06/2018 AccorHotels certified review
« Gladstone »

Very comfortable bedding, spacious room and bathroom. Air conditioning struggled to cool the room. Noise of other guests heard easily room to room.

Russell S. Business - 19/06/2018 AccorHotels certified review
« Always a please to stay at this motel. »

Close to all the places I need to go. The behind counter service is excellent as is the standard of accommodation and meals.

Matt A. Business - 19/06/2018 AccorHotels certified review
« extremely Satistfied »

Great customer service with clean rooms to match

Anonymous Couples - 19/06/2018 AccorHotels certified review
« quite OK »

A very dark approach to the reception was not welcoming. Service and staff cheerfulness were great. Food and drink quality was good. Room spacious. Decor odd. Looked like over-designed, utilitarian made in China. Lobby size excessive and carpet design garish and drab. Our stay only overnight so no worries - price good. Transport pick-up deal for Heron Island a plus - no doubt done to capture custom.

Wayne H. Business - 19/06/2018 AccorHotels certified review
« Excellent accommodation »

Room was well maintained, hotel has plenty of parking, attached to sports club if you don't want to go far for a meal or a drink. Staff were friendly.

Anonymous Couples - 19/06/2018 AccorHotels certified review

everything was fine

Mildred T. Families - 19/06/2018 AccorHotels certified review
« Fabulous bewtifull, peacefull »

Had everything I needed staff were all friendly and happy, food was tasty and done with care and pride.

Tanya Solo - 19/06/2018 AccorHotels certified review
« Very pleasant stay. »

Lovely room. Reception staff welcoming and friendly. Hotel was very clean. Would definitely stay here again.

Terry G. Solo - 19/06/2018 AccorHotels certified review
« My experience »

Everything was at my fingertips.

Jenny H. Families - 18/06/2018 AccorHotels certified review
« Lovely visit »

Clean room, lovely helpful staff...one of our best stays in gladstone so far

Jackie Business - 18/06/2018 AccorHotels certified review
« My stay was comfortable with excellent service received. »

The staff at reception were genuinely friendly and explained the layout of the hotel and gave me clear directions to my room. I was told about room service and where breakfast was served in the morning. The room was clean and comfortable.

Anonymous Business - 18/06/2018 AccorHotels certified review
« Modern, comfortable and clean »

Very friendly and helpful reception staff. Rooms are comfortable, clean and modern.

Brumbi Business - 18/06/2018 AccorHotels certified review
« Effortless excellence »

Great service, well appointed rooms, everything clean, well presented, and most importantly EASY.

David M. Business - 18/06/2018 AccorHotels certified review
« Friendly and professional »

The staff remember me or at least pretend to. They are always friendly and eager to please. Any issues that may arise are always dealt with very quickly and the rooms are always spotless I always stay at the Mercure in Gladstone and enjoy my stay. The staff are very professional and eager to please They deserve a bonus or a pay rise

Daniel W. Business - 18/06/2018 AccorHotels certified review
« great time and amenities »

welcomed response upon entry and clean and comfortable rooms. food was fantastic

Hayley Families - 18/06/2018 AccorHotels certified review
« Great clean hotel »

Very nice hotel, big rooms, clean and new. Great for families.

Tanya Solo - 18/06/2018 AccorHotels certified review
« Nicest place to stay in Gladstone. »

Great room, comfy bed no pool but access to the local aquatic centre which is great. Nice dining and bars onsite. Easy parking.

Mathew F. Couples - 18/06/2018 AccorHotels certified review

We had a beautiful time staying at the Mercure Gladstone

Anonymous Business - 18/06/2018 AccorHotels certified review

I stay here once a month for work and all issues I’ve had were solved very quickly. Only improvement I would suggest is the rooms with no balcony after the cleaners have finished the rooms the toxic smell of the bleach can’t leave the room and due to the high volume used I actually couldn’t breathe and my eyes were burning. This has happened on two separate occasions. But the manager was great and moved me to another room straight away. I have a sensitivity to strong chemicals. But on that note the cleaners do a fantastic job, rooms are always very clean just way to much bleach.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 120.00 AUD Non member rate
From 120.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates