Mercure Gladstone 4.5 stars

TripAdvisor rating 4.0/5 376 reviews
Mercure Gladstone
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Room 1

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Hotel extras

  • 24 hour access to Fitness Centre

  • Availability for Room Service

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna (Nearby)
  • Golf
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Gladstone

Cnr Bell and O Connell Street
4680
gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

GPS :-23.855718, 151.271056

Our accommodations

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

  • Max. number of persons: ‌4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Queen Balcony

  • Max. number of persons: ‌2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

King Privilege

  • Max. number of persons: ‌2
  • Area: From 36
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Bathrobe(...)

One Bedroom Suite

  • Max. number of persons: ‌5
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

King Privilege Apartment

  • Max. number of persons: ‌2
  • Area: From 36
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENCORE

Type of cuisine: International

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEMBER'S LOUNGE

Photo non contractuelle / Strictly non binding

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185 m²

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mercure Gladstone

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,304 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

376 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overall good

Customer review rating 4.6/5

Anonymous Business - 21/06/2019 AccorHotels certified review

Overall good

Customer review rating 4.6/5

Anonymous Business - 20/06/2019 AccorHotels certified review

Stay was overall good - The complimentary wifi was very slow however, much slower than the complimentary wifi offered by other hotels.

Customer review rating 4.6/5

Anonymous Business - 20/06/2019 AccorHotels certified review

Great room and amenities. Restaurant was great also. Love the buffet

Plesent, comfortable stay

Customer review rating 4.6/5

Greg J. Business - 19/06/2019 AccorHotels certified review

Quiet, comfortable room for a business stay. Having choice of eating options on the premises was perfect for a few nights stay. Good covered parking, staff where friendly and happy to help. Room service if required was prompt and food arrived hot.

Beyond expectations

Customer review rating 4.6/5

Alan B. Business - 19/06/2019 AccorHotels certified review

Very good, friendly efficient check in and breakfast staff. Good dining experience Convenient function / training room Lunches provided in the training room were a little disappointing

All that I needed

Customer review rating 4.6/5

Michael E. Business - 19/06/2019 AccorHotels certified review

Comfortable and spacious rooms and good food.

Great staff and a lovely atmosphere and meals Great

Customer review rating 4.6/5

Rose K. Families - 19/06/2019 AccorHotels certified review

Very welcoming and and a very clean hotel keep up the great work

Always good at this place!.

Customer review rating 4.6/5

Graeme M. Business - 17/06/2019 AccorHotels certified review

I'm logging up a few stays at this property. Craig and his team always make my stay pleasurable!. I had a couple of guests for dinner at Pacinos Restaurant, it was a great night!.

Always a pleasure

Customer review rating 4.6/5

Anonymous Couples - 16/06/2019 AccorHotels certified review

Great! Always accomodating.

Facilities and most of staff excellent

Customer review rating 4.6/5

Paul B. Business - 15/06/2019 AccorHotels certified review

stayed with you guys a number of times, always book with you when I'm in Gladstone. the facility is excellent, great rooms and the vast majority of staff helpful. it might be worth reminding some of the bar staff that without customers they wouldn't have a job. i don't expect people to go overboard but simple manners and customer service should be a given

Comfortable stay especially being adjoined to the Yaralla Sports Club.

Customer review rating 4.6/5

Tony M. Couples - 15/06/2019 AccorHotels certified review

Comfortable stay but a little disappointed that I was not offered a room upgrade despite being a Gold Accor Plus member and the hotel not being full or busy.

Comfortable

Customer review rating 4.6/5

Anonymous Business - 14/06/2019 AccorHotels certified review

Friendly staff

Really welcoming with excellent facilities!

Customer review rating 4.6/5

Jodie P. Families - 14/06/2019 AccorHotels certified review

Staff are always lovely, rooms are beautiful & cosy, food & beverage is outstanding! I love this hotel!

Cracking

Customer review rating 4.6/5

Anonymous Business - 14/06/2019 AccorHotels certified review

Minor issue with bill everything else. Cracking

Excellent

Customer review rating 4.6/5

Thomas V. Business - 14/06/2019 AccorHotels certified review

Very easy, all things located in the one place. Excellent.

Unexpected and great

Customer review rating 4.6/5

Anonymous Solo - 14/06/2019 AccorHotels certified review

I liked my room, the staff were friendly and the club was also good. All around a great stay.

Comfortable and friendly staff

Customer review rating 4.6/5

Mark Business - 14/06/2019 AccorHotels certified review

I stay here regularly and I am always made to feel welcome

Room smelt bad and I didn't receive a tax invoice.

Customer review rating 4.6/5

Anonymous Business - 02/06/2019 AccorHotels certified review

This is the second time I have stayed at Mercure Gladstone in the last few months and both times the rooms did not smell clean.

Dear Michael, Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have addressed this with the Housekeeping team. To experience two rooms that did not smell fresh is not a standard which we set ourselves and can address. The Tax Invoice is quite annoying for al concerned as well, something that we have our local technical team trying to work out why our automated email system is not sending them out consistently. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

Nice, clean friendly staff

Customer review rating 4.6/5

Bruce B. Couples - 24/05/2019 AccorHotels certified review

We had easy check in our rooms were well appointed and quiet. I was extremely happy with the drop off and pickup service for the Heron Island ferry and that we could leave our car parked there for this time. The only issue I had was with our meal at night my meal which was chicken did not taste like chicken as was very rubbery.

Very good, a very nice place to stay

Customer review rating 4.6/5

Anonymous Couples - 24/05/2019 AccorHotels certified review

It was a good 3 days everything was perfect for the hole stay

Our most recent 20 reviews

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