Novotel Marsa Alam Hotel 5 stars

TripAdvisor rating 4.5/5 1,301 reviews
Novotel Marsa Alam
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+ 27 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Marsa Alam

19 Km South El Quessir Marsa
Marsa Alam Road
84721
84721
marsa alam
egypt

Tel: +20653351001

Fax: (+20)653351002

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    HURGHADA INTERNATIONAL AIRPORT At 150km / 93.21 miles - Shuttle paying

  • By plane

    MARSA ALAM AIRPORT At 60km / 37.28 miles - Shuttle paying

  • By train

    LUXOR STATION At 150km / 93.21 miles

GPS :25.955, 34.379167

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 queen-size bed, Pool side

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Multimedia hub

Standard Room with 2 single beds Pool side

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Bathroom products
  • Multimedia hub

Standard Room with 1 queen-size bed Sea view

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Standard Room with 2 single beds Sea View

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Standard Room with 1 queen-size bed, Sea Front

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Standard Room with 2 single beds Sea Front

  • Max. number of persons: 4
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Deluxe Suite with 1 double bed, Sea Front with Balcony

  • Max. number of persons: 4
  • Area: From 72
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Bathroom products
  • Multimedia hub

Our restaurants and bars

LA PALME

Type of cuisine: International

With its contemporary design and spacious terrace overlooking the Sea, La Palme restaurant offers breakfast, lunch and dinner buffet with live cooking.

Lunch

13:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL DENTE

Type of cuisine: Italian

The italian restaurant overlooking the sea open for lunch and dinner

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ISLAND BAR

Photo non contractuelle / Strictly non binding

Located by the pool offering snacks BBQ and cocktails withall day animation and music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAPYRUS

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of cocktails and drinks in a friendly cheerful atmosphere with special evening events and live entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAMLA BEACH BAR

Photo non contractuelle / Strictly non binding

Beach bar opens daily till sunset serves cocktails refreshing drinks and snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 300

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Marsa Alam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,251 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,301 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was amazing vacation there.

Customer review rating 4.6/5

Klára Friends - 10/10/2019 AccorHotels review

great animation team, friendly and kind staff, the best service, good food.

Dear Klara S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mr. Mohamed A.

Customer review rating 4.6/5

Mohamed A. S. Families - 23/09/2019 AccorHotels review

I loved this hotel, It is very clean, wonderful place. very nice room i got upgraded to beach front room. Staff is so fantastic , so professional specially staff of front office team From Management: Mr. Mohamed Sharkawy and from Reception team: Mr. Mohamed Sayed. i appreciate all efforts from all of you to make this Hotel is the best in Red sea Region and Egypt. Thank you Novotel Marsa Alam. (Is The Best).

Dear Mohamed A., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Amr Salah General Manager

Nice place to relax

Customer review rating 4.6/5

Mazhar H. Families - 15/09/2019 AccorHotels review

The location, the hotel, restaurants and bars , the staff also was very cooperative and help me a lot especially the staff on the front desk and their manager.

Dear Mazhar h., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Excellent holiday

Customer review rating 4.6/5

Trevor N. Couples - 13/09/2019 AccorHotels review

We had a great expereince and will consider returning next year. Please see my positive Tripadvisor review for further details.

Dear Trevor N., Thank you very much for taking the time to write your supporting review online . What a great honor for us to receive such heartening words from an experienced traveler as you. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style. With pleasure, I shall share your praise with all the team members. Novotel family is waiting for your return soon. Sincerely, Amr Salah General Manager

My vacation at novotel

Customer review rating 4.6/5

Safy B. Families - 09/09/2019 AccorHotels review

It was really nice

Dear Safy B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Perfect Stay

Customer review rating 4.6/5

Mohamed F. Families - 05/09/2019 AccorHotels review

The hotel services are extremely perfect and the facilities are easily accessible , the staff also are professional and presentable. Special thanks to the front office team and Mr. Mohamed Sharkawy

Dear Mohamed F., We would like to thank you for the lovely review you shared following your recent visit to our Novotel Marsa Alam Hotel and are delighted to read that we were able to match your holiday expectations. Novotel family looking forward to see you soon. Sincerely Amr Salah General Manager

Not bad not good

Customer review rating 4.6/5

Mohamed Families - 01/09/2019 AccorHotels review

Services must be upgraded Team work must be trained properly Overall the hotel must work as a five stars hotel

Dear Mohamed E., We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Marsa Alam hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Sincerely, Amr Salah General Manager

Friendly, helpful and wonderful

Customer review rating 4.6/5

Ali Families - 31/08/2019 AccorHotels review

A wonderful holiday. The staff were extremely friendly and helpful. A beautiful location and a great place to relax. Food delicious and a lot of variety. Rooms fresh, clean and beds extremely comfortable. Snorkelling at the end of the pier was fantastic with plenty of fish to see.

Dear Ali H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Amazing place and staff is very beautiful

Customer review rating 4.6/5

Mohamed G. E. S. Families - 30/08/2019 AccorHotels review

I am stay 7 days the place is very clean your rooms is amazing and big place all hotel is excellent

Dear Mohamed G., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

excellent staff excellent service i would recommend

Customer review rating 4.6/5

Jermaine O. G. Families - 23/08/2019 AccorHotels review

very cozy comfortable extremely amazibg

Dear Jermaine O., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

I am very satisfied, hotel and their staffs are great!

Customer review rating 4.6/5

Vr Families - 14/08/2019 AccorHotels review

The room was very nice, foods were very good, staffs are great.

Dear Vera R., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Happy Stay !!!

Customer review rating 4.6/5

Dalia A. A. E. R. Families - 27/07/2019 AccorHotels review

Novotel Marsa Alam is a beautiful hotel we stayed for five days was extremely good. Very Nice Location Rooms Well Decorated and Clean - Beach really good for relaxation, Pools Very Clean Also the beach...Professional Staff Specially Mr. Ayman Ali from The Reception He was very Professional, Very Friendly, and helpful. I appreciate everything he did Thanks For him , Also Mr. Moustafa Marzouki & Mr. Moustafa Ismail The bell captains, Regarding the Food the overall Experience was Good but no variety on desserts actually I didn't like it but overall the food was good and tasty Thanks for Mr. Rezk the food And Beverage manager he was really helpful also Chef Hany , And Specially thanks for Mr. Soliman from the pool Bar He was Very nice with us, And the Life Gard From the beach Was Mr. Hamed Special thanks for him he was Professional on his job He helped my little sister when she was Infected with cuts from coral reefs, The final thing and it was the best part from our stay was the Animation i think you have the best animation team ever, they have really good spirit They were friendly and active, always caring for guests ... Specially Thanks for Mr. Bobosh the animation Manager he knows very well how to make the guest satisfied He is very Cheerful, Helpful and Friendly, and thanks also for Alex, Francesco, Mariam & Rana Guys you are really the best, the hotel overall is amazing, thank you for creating a memorable moments that would last forever.

Dear Dalia Aboud, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

we loved it, relaxing, and fun

Customer review rating 4.6/5

Issam E. Families - 24/07/2019 AccorHotels review

it was relaxing, the staff are very welcoming, polite and professional the marine life is amazing we always love to stay at novotel marsa alam, but were disappointed when we found the swings at the bar uninstalled , bathroom ventilation at our room was a bit problematic the pools were all great, night shows were awesome, and the food was satisfying and we're looking forward to stay there again

Dear Essam e., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the swings, We would like to inform you that it's on maintenance and we will hang it again very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Relaxing

Customer review rating 4.6/5

Mohamed K. Business - 22/07/2019 AccorHotels review

Relaxing stay at this beautiful property, with a very helpful and welcoming staff.

Dear Yousef K., Thank you very much for sharing this great review of your recent stay at Novotel Marsa Alam. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

pleasant stay

Customer review rating 4.6/5

Amany Families - 21/07/2019 AccorHotels review

Rooms were nice. stuff were friendly and accommodating. Food was below average.

Dear Amany A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Wonderful

Customer review rating 4.6/5

Amir A. Families - 20/07/2019 AccorHotels review

Amazing stuff in all departments and if you have any issues with something or someone thay are helpful

Dear Amira A., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Amazing experience

Customer review rating 4.6/5

H. M. Business - 17/07/2019 AccorHotels review

Loved every single detail about my trip there

Dear H. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Amazing 5th stay in 18 months

Customer review rating 4.6/5

Gillian B. Families - 10/07/2019 AccorHotels review

Absolutely suoerb. Pool front room, excellent service from ALL members of staff particularly Hatem and chef Tarek in the restaurant. Made to feel very welcome again by the reception desk team and Mr Sheriff. I recommended the hotel to a colleague who came 3-5th July too and loved it. My son Isaac really enjoyed learning to play boccia with Francesco too. Thank you for a brilliant time with lots of delicious food!

Dear Gillian b., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Great hotel and staff, food and drink not good

Customer review rating 4.6/5

Emma B. Couples - 09/07/2019 AccorHotels review

We found the hotel clean and the staff were friendly, helpful and accommodating. The animation team were excellent and made us feel very welcome. The food was not very nice and we were both ill for a number of days. There were several days when neither my partner or I ate anything at all. The local alcohol was also quite unpleasant and we did not partake much of this, although most days we did not feel well enough to drink. Overall we enjoyed our stay and look forward to returning in the near future.

Dear Emma B., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager
Customer review rating 4.6/5

Mohamed I. Couples - 07/07/2019 AccorHotels review

Very nice place and staff specially the receptionist ❤️ Keep it up guys i will come again ASAP ❤️

Dear Mohamed I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager
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