Novotel Marsa Alam Hotel 5 stars

TripAdvisor rating 4.5/5 1,089 reviews
Novotel Marsa Alam
See on a map
+ 27 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Marsa Alam

19 Km South El Quessir Marsa
Marsa Alam Road
84721
84721
marsa alam
egypt

Tel: +20653351001

Fax: (+20)653351002

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    HURGHADA INTERNATIONAL AIRPORT At 150km / 93.21 miles - Shuttle paying

  • By plane

    MARSA ALAM AIRPORT At 60km / 37.28 miles - Shuttle paying

  • By train

    LUXOR STATION At 150km / 93.21 miles

GPS :25.955, 34.379167

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 queen-size bed, Pool side

  • Max. number of persons: x4
  • Area: From 36
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 single beds Pool side

  • Max. number of persons: x4
  • Area: From 36
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 queen-size bed Sea view

  • Max. number of persons: x4
  • Area: From 36
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 2 single beds Sea View

  • Max. number of persons: x4
  • Area: From 36
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 queen-size bed, Sea Front

  • Max. number of persons: x4
  • Area: From 36
  • Views: On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 single beds Sea Front

  • Max. number of persons: x4
  • Area: From 36
  • Views: On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Suite with 1 double bed, Sea Front with Balcony

  • Max. number of persons: x4
  • Area: From 72
  • Views: On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

LA PALME

Type of cuisine: International

With its contemporary design and spacious terrace overlooking the Sea, La Palme restaurant offers breakfast, lunch and dinner buffet with live cooking.

Lunch

13:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL DENTE

Type of cuisine: Italian

The italian restaurant overlooking the sea open for lunch and dinner

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ISLAND BAR

Photo non contractuelle / Strictly non binding

Located by the pool offering snacks BBQ and cocktails withall day animation and music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAPYRUS

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of cocktails and drinks in a friendly cheerful atmosphere with special evening events and live entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAMLA BEACH BAR

Photo non contractuelle / Strictly non binding

Beach bar opens daily till sunset serves cocktails refreshing drinks and snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 300 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more
Novotel Marsa Alam Meeting Room

Our guest reviews for
Novotel Marsa Alam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,139 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,089 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.6/5

Maged Families - 14/05/2019 AccorHotels certified review

Stuff is very helpful. It was good, sea & pools are very good. Food is fresh clean and tastey. Only one point that I have : Animation tram made an +18 show in one night without notice and my 5 years son was there.

Dear Maged R., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to thank you for your comments which will help us to improve the quality of our services. As every of our guest needs are important, we will take it into consideration to ameliorate their comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Customer review rating 4.6/5

Enas E. Friends - 07/05/2019 AccorHotels certified review

The hotel was clean and the staff was friendly, we had some management problems with the hotel during our stay but they were able to solve them right away. My only bad experience that I've forgot to take my "kindle" device and contacted them to look for it but they told me they didn't find it and I'm 100% sure that I left it there.

Dear Enas E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the kindle, I would like to inform you that we already double checked in the room and with our lost and found department, but we didn't find anything. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Hotel is great place for relaxing and enjoying red sea snorkeling

Customer review rating 4.6/5

Shady E. Families - 04/05/2019 AccorHotels certified review

I enjoyed the stay at Novotel, Mr. Sharkawy from front desk was very hospital and kind. The room was great the furniture was new and nice, pool was also great and nice, beach was fantastic and full of colorful fishes, food of the restaurant wasn't that nice it didn't have varieties on diner. Also I felt disappointed that the price I book the room with from Accor website was very high comparing to the price I would get from Hotel directly, I booked from the Accor website so I get use of the 10% discount for the member but unfortunately after the discount the price was very high.

Dear Shady E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Excellent

Customer review rating 4.6/5

Ayman E. Families - 04/05/2019 AccorHotels certified review

We were very pleased our stay in Novotel marsa Alam everything was perfect many thanks for all of the staff

Dear Ayman M., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Stunning

Customer review rating 4.6/5

Khalid F. Families - 03/05/2019 AccorHotels certified review

The staff were friendly and decent specially the receptionists. Thanks to Mr.Sharkawy and Mr.Khamees who made our stay comfortable starting with their warm welcome.

Dear Khaled F., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Excellent

Customer review rating 4.6/5

Ahmed Z. Friends - 01/05/2019 AccorHotels certified review

We had an amazing relaxing time at the Novotel Marsa Alam, The reception greetings, warm welcome and hospitality of all staff is appreciated The location whether food and facilities of the hotel exceeded our expectations Special thanks to Mr. Mohamed Sharkawy @ front desk who tried to accommodate all our requests

Dear Ahmed Z., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

It was a great vacation!

Customer review rating 4.6/5

Darya Couples - 25/04/2019 AccorHotels certified review

We enjoyed a lot staying in Novotel! Everything was amazing - rooms, territory, service, food. Wonderful coral reef near the hotel beach. Thanks a lot. We hope to come back.

Dear Mykhailo Z., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Fantastic holidays in an excellent hotel.

Customer review rating 4.6/5

Anonymous Business - 18/04/2019 AccorHotels certified review

The stay at the Novotel Marsa Alam was fantastically beautiful. Great rooms, excellent food, friendly staff and a great location from the hotel. All this made my stay exellent.

Dear Christina V., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Lacking nice coffee and packet juice

Customer review rating 4.6/5

Peter Families - 26/03/2019 AccorHotels certified review

Very good rooms and food. Dining is a bit crowdy and sometimes with ques. Not enough windshields on the beach. Coffee tastes very bad. Proper packet juices not available.

Dear Peter C., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Everything was perfect

Customer review rating 4.6/5

Ahmad E. Friends - 26/02/2019 AccorHotels certified review

It was cool and make me happy

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

amazing

Customer review rating 4.6/5

Dr R. A. Couples - 25/02/2019 AccorHotels certified review

we had alot of fun the animation team is the best specially ammar and malek. everyone is really friendly and the hotel is very clean and we really enjoyed every moment.im sure we will come back again soon

Dear Reem a., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Very satisfied with personel reaction and problem solving capabilyties.

Customer review rating 4.6/5

Algirdas Couples - 21/02/2019 AccorHotels certified review

The main problem was mainly in dining area. It would be nice if there were more fruits. Also, air conditioner was making way too cool to feel comfortable. Over all, the staff was very polite. When we asked to change rooms, they helped us without any hesitation and did it with warm smiles in their face. We really enjoyed our experience with your hotel and definitely going to recommend you to our friends.

Dear Algirdas S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the fruits, I would like to inform you that we are providing 6 different kind of fruits to every of our buffet. Freshly brought every morning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

One of our Best Holidays ever! Fell in love with Egypt!!

Customer review rating 4.6/5

Surinder K. (. Couples - 19/02/2019 AccorHotels certified review

Beautiful resort, nice rooms, great food, lovely pools & spa, stunning beach, nice & welcoming staff... all is there what is expected from a nice holiday. Resort is beautiful with lovely 4 swimming pools and lovely palm trees. Beach is clean & gorgeous with stunning turquoise and green water of the Red Sea. Rooms are nice & spacious with private balcony & lovely views of the pools & the sea. Every staff member had been so nice, helpful & welcoming. Mariam @ Guest Relations is a nice and very helpful lady with a lovely smile. Mariam helped us to make arrangements for my wife as she has reduced mobility & also booking dinner at the Italian Restaurant on the Valentines day at the very last moment. The receptionists, bell boys, the chefs, waiters & managers at the restaurants, the life guard at the heated pool, the man who cleaned our room everyday, the spa staff, the salesmen selling tours & excursions, boat trip & spa & beauty facilities all had been extremely helpful & nice people. The massage we had was so relaxing. Pedicure and manicure was great. Had lovely snorkeling experience. Last but not least, we enjoyed the entertainment & shows every night, especially the Belly Dance & Tanoura Dance at The Oriental Show were exceptional. The entertainers were very nice, friendly and funny. Food at the Italian Restaurant was lovely. The food at the main La Palme Restaurant offers nice variety of lovely buffet food with live cooking. We loved the soups at lunch and dinner. Deserts & bakery were lovely, with right amount of sugar in it (I'm diabetic but could eat deserts & bakery as the sugar in them was low & right). Would go back for another holiday at this resort any day! On the last day, all staff said good bye to us & were saying they will miss us and asked us to come back again. So nice of them.. we definitely will be back!! Improvements: The room toiletries (Body wash & Shampoo) needs changing as it's not a real good quality; also adding moisturiser to the toiletries would be great. The spa (jacuzzi, steam room and sauna) price is too high, should be much cheaper or free. Wifi speed was too slow, needs improving. The Oriental Show was fabulous, could do more shows like these during the week. The cocktail & mocktail menu at the bar can be improved with more selection. The buffet food was great but could do improvements like changing the selection at the salad bar (salad bar was more or less the same at all meals), increase the dishes from the Egyptian / Arabic cuisine. Could add dishes from Chinese & Indian cuisine. Or could do theme cuisines like Arabic cuisine at one time, Indian cuisine at another time etc. But overall it's fabulous... 9/10 stars from us... keep up the great work & we shall be back soon!

Dear Surinder K., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Chill Out Holiday

Customer review rating 4.6/5

J. Couples - 05/02/2019 AccorHotels certified review

If you are looking for a chilled out holiday with nothing to do this is the right hotel and area for you.

Dear David J., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Samir

Customer review rating 4.6/5

Anonymous Business - 05/02/2019 AccorHotels certified review

Very good

Dear Moussa E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Great Hotel, great Staff, very good food. Well looked after.

Customer review rating 4.6/5

Barry P. Friends - 03/02/2019 AccorHotels certified review

Great Hotel, great Staff, very good food. Well looked after.

Dear Barry P., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Exceptional

Customer review rating 4.6/5

Yehia S. Families - 29/01/2019 AccorHotels certified review

the hotel is very nice and the level of cleanliness at its highest level , the staff very helpful and so friendly you can see the smile on the faces every were , The quality of the food is good but needs more variety .

Dear Yehia S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

An amazing stay

Customer review rating 4.6/5

Julia H. Couples - 29/01/2019 AccorHotels certified review

We stayed here for 3 weeks this winter Every member of staff was courteous and could not do enough for us. Each day we were asked if there was anything else they could do for us The hotel was very modern and meticulously clean. Our room was great -every amenity you could wish for. During meals staff were continually cleaning food areas as well as the floor, hygiene is clearly very important Although we were there for three weeks we were never disappointed with the food. There was a great choice everyday and in the evenings there was also a barbecue.

Dear Julia H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Great hotel and nice staff

Customer review rating 4.6/5

Mohamed A. A. Couples - 29/01/2019 AccorHotels certified review

It was great the staff is so friendly and helpful serinity everywhere

Dear Mohamed Abbas A., We very much appreciate your comments regarding your stay at Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Steven B.

Customer review rating 4.6/5

Steven B. Couples - 28/01/2019 AccorHotels certified review

After reading a few negative comments on trip adiser we had a few doubts about our holiday. From our first arrival to our departure we could not fault one thing. Every member of staff from the front reception to the room service team were always happy to great you. The food choice is extensive and varied each day. Our twin accomadation was very clean and spacious, as is the entire complex. The location is beautifull and peacefull with a varied amount of great excursions offered at a very reasonable extra cost. Myself and my partner did not want this holiday to end and would certainly recommend a stay here. A huge thank you and congratulations to every member of the team, we truly had a fantastic holiday. Steve B.. Jan 2019.

Dear Steven B., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou