Hotel - NOVOTEL MARSA ALAM
Novotel Hotel Novotel Hotel

NOVOTEL MARSA ALAM Hotel

4.5/5 854 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 80.00 USD Non member rate
From 72.00 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • HURGHADA INTERNATIONAL AIRPORT (Paying)
    • MARSA ALAM AIRPORT (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Beach and water sports
    • Boat excursions
    • Jet skiing
    • Pedal boat
    • Private beach

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59:00
    • Opening hours : Week-end 0:00-23:59:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 268 rooms
  • 268 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 921 reviews

Our guest reviews for NOVOTEL MARSA ALAM

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 854 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 14/09/2018 AccorHotels certified review

hotel magnifico

Our hotel has responded to the review
Our hotel has responded to the review

Caro Ospiti, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Marsa Alam. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Amr Salah General Manager

Moustafa M. G. Families - 06/09/2018 AccorHotels certified review
« amazing vacation »

it was an amazing vacation in fantastic hotel really i like Novotel Marsa Alam very much all the staff wear friendly and helpful. Thank you for every thing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moustafa M. G., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Karim E. H. Families - 05/09/2018 AccorHotels certified review

Excellent vacation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim El H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Osama H. Families - 03/09/2018 AccorHotels certified review
« Wonderfull »

First, I would like to thank all the staff for the worm hospitality, I really enjoyed my stay from the first moment I arrived the hotel! Even my kids liked every moment they spent there and every activity they had... specially the "fun guys" (the animation team) as my kids call them I also want to thank every and each one in the front disk who showed very helpful and worm welcoming to us Only, few negative remarks that I'm pretty sure you can avoid to improve the guest experience at your hotel: 1. When I first come to the main gate, I arrived in a taxi, but unfortunately the security asked the taxi driver to stop and drop us at the gate as they said "it's prohibited for taxis to enter the hotel park", so we stayed at their office -in the hot sun actually- tell a car came form the hotel and took us to the loopy, we stayed for around 30 minutes!! 2. one day, and after the housekeeper cleaned the room, I found some 'ants' on the bed... I called them '3' times with no answer till I call the reception to send them to me 3. the air condition had some tuples and was not cooling well, I also called the reception many times till then send some technician to fix it ... unfortunately that guy washed the air condition filters in the washbasin and left some dust in the bathroom -:( Other than that, I relay enjoyed every place (restaurants, pools, kids area, bars... etc) and every activity (eating, drinking, kids dancing, animation watching... etc) Thank you so much and wish to get back soon In Shaa Allah...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osama H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also, your comments will help us to improve the quality of our services. As every of our guest needs are important, we will take it into consideration to ameliorate their comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Anonymous Couples - 02/09/2018 AccorHotels certified review
« So kindly »

Exlant people everywhere..well furnished rooms..great views Need more care for night time after dinner, such as parties around pool with a singer or a belly dancer Need to make a special meals one day a weekly.. Thanks for hospitality..hope you more advanced future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Anonymous Friends - 31/08/2018 AccorHotels certified review
« Relaxing fantastic stay »

The staff are really kind and always helpful , the buffets were very tasty, rooms perfectly cleaned ! No issues at all ! Will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

N. Solo - 31/08/2018 AccorHotels certified review
« The best hotel: Novotel Marsa Alam!! »

Amazing, best hotel and professional staff!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Nader Families - 27/08/2018 AccorHotels certified review
« It's fine stay »

Everything is fine Food ,room , pool but the beach not so good Any way wasfine stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nader, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

S. Families - 26/08/2018 AccorHotels certified review
« A very nice place »

We all had a fantastic time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Victoria Couples - 26/08/2018 AccorHotels certified review
« Just perfect »

Loved absolutely everything in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Family - 26/08/2018 TripAdvisor review
« Excellent rooms interior design but with staff who lacks training »

Have been to Novotel for 5 days in group of 8 people. I liked the interior designs of the rooms and this was the only thing I liked other than what I didn't like was :Huge delay from staff to respond to our requests.Unclean rooms with improper housekeeping,found 2 lizards in 2 separate days,toilets are not cleaned properly,blankets are not clean.A sea view room is not a " Sea view" it is sea side view.Animation team are systematic with no real creativity,just a routine 40 min show at night.Meals varieties are not that much with improper cooking.Pool beds are always reserved with towels leaving no place to sit.Beverages varieties at bars are very limited for non alcholic guests with unclean cups ( though being disposable)Children can not enjoy the beach as it is not sandy and with lot of corals,you can only swim when you go further into the sea over a bridge where the swimming area is too deep thus not suitable for children.No special services offered to Silver Le CLub Accor members ( just limited ones)Bar staff need to be trained to handle all guests in the same manner.Restaurant manager need to be trained on how to clean tables after usage rather than shaking the table cover once !!Reception team need to be trained to keep their commitments specially regarding timingAnimation team need to be trained on how to enterain guests all day long not only for 40 min at night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahmoud E, Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to thank you for your comment regarding the cleaning of the room as it will help us to provide more training to our staff. We would appreciated if you was informing us on site in order to take corrective actions. Please, be inform that, on arrival, guests will be given the rooms which have been booked. An upgrade is possible upon the hotel's availability with an extra fee such as for our Beach Front room. Sunbeds reservation is not allowed in our hotel and signs are displayed all over the territory regarding this information. Kindly be informed that, as most of the hotel in Marsa Alam due to the presence of corals reef, the access to the sea is only accessible by our jetty and this information was shared to all tour operators and on websites. Regarding the restaurant, we assure a service and table setting which is taking place during the 3 h operation of each of our meals in the restaurant. It is true that it is not easy in rush period as a lot of guests are using the facilities at the same time. Meanwhile, you comment will help us to provide more training to always assure a quality of service even in high periods. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Zaher S. Families - 25/08/2018 AccorHotels certified review

Wonderful staff wonderfull service

Our hotel has responded to the review
Our hotel has responded to the review

Dear zaher s., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mohamed S. Couples - 24/08/2018 AccorHotels certified review
« Mohamed S. »

Very helpful staff , I want to thank all staff for their effort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr S. General Manager

Sara Z. Families - 24/08/2018 AccorHotels certified review
« Sara z. »

Dez hotel is goed en serves is heel goed

Our hotel has responded to the review
Our hotel has responded to the review

Madame Sara z., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Marsa Alam. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Amr Salah General Manager

H. G. Couples - 24/08/2018 AccorHotels certified review
« H. G. »

The best vacation I have ever spent, hope to come again and again

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. G., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Maged Families - 21/08/2018 AccorHotels certified review
« Fantastic »

Amazing place, kindly staff, thanks for all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maged, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Nicole Solo - 16/08/2018 AccorHotels certified review
« Amazing vacation in Novotel! »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mohamed A. Families - 05/08/2018 AccorHotels certified review
« Satisfied. Sea Shore needs rehabilitation. »

1. Room location was situated at the rarest block (16). I think those far blocks are assigned for Egyptian only. 2. Some insects are found although the cleaning is satisfactory. 3. Shore is not suitable for swimming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding our buffets, kindly be informed that we are actually working on new dishes to offer more diversity to our guest As an international hotel, we assure you that no difference is made between nationalities but upon arrival, you will be given the rooms which have been booked. An upgrade is possible upon the hotel availabilities with an extra fee. Kindly be informed that, as most of the hotel in Marsa Alam due to the presence of corals reef, the access to the sea is only accessible by our jetty and all information were provided prior arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Ismail S. E. Families - 03/08/2018 AccorHotels certified review
« My name is ismail shehab not alya I am Goverment relation Sr Manager in Etisalat company »

Relly I am very satisfied all staff is very organized and friendly and I would like to thank animation team for thier effort to let us happy thanks all and really I will recommend the hotel to my friends and I will repeat the vacation in the same hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismail Shehab E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Rana A. H. Families - 02/08/2018 AccorHotels certified review
« Extremely fantastic »

We spent unforgettable amazing time during our stay in Novotel Marsa Alam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rana Al H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 80.00 USD Non member rate
From 72.00 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates