Hotel - Mercure Poitiers Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Poitiers Centre Hotel

4.5/5 1,890 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h30
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,890 reviews

Our guest reviews for Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

Find out more
Davor Business - 14/11/2018 AccorHotels certified review
« Clean, comfortable, quiet »

I had a nice stay at the Hotel Mercure in Poitiers Center. The room was spacious, bed was comfortable, it was quiet so I slept very well. I had an excellent breakfast with adequate choice of everything from fruit to eggs to jams. Room was clean, shower was enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davor K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. B. Families - 07/11/2018 AccorHotels certified review
« A quiet but central location with Very friendly and helpful staff »

We chose this hotel due to its central location and previous good reviews. We were visiting our daughter who is studying in the town. I am also a member of Club Accor. First impressions were good, with the hotel located very near the main town centre. The reception on arrival was both efficient and friendly and the room, whilst a little basic, very clean and comfy. Thereafter, during our stay, we found all staff members to be very friendly and helpful. The building architecture is very interesting too and the restaurant, whilst busy, is of very good quality. Overall, a very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J K. Couples - 07/11/2018 AccorHotels certified review
« Somewhat disappointed »

We drove from Brittany and arrived at 13.45. On checking in we asked the receptionist if we would be able to have a snack for lunch. As we had a car to park it was 14.00 before my husband was back in the hotel and we were told we were too late for lunch. She could have arranged for us to order immediately- or even suggest we ordered room service, but instead we wandered around Poitiers trying to find somewhere to eat as all restaurants had stopped serving. Room 517 at the top of the hotel was disappointing with no character and we were kept awake by rain dripping on the roof. Also didn't like the bathroom with no door, very draughty coming out of the shower. Breakfast area was soulless. We had looked forward to staying in this hotel but the experience was not what we hoped it would be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jude Couples - 31/10/2018 AccorHotels certified review
« Wonderful hotel, amazing reception staff, extremely helpful »

Fabulous hotel, stayed in the ancient chapel part and it's truly beautiful, carefully and cleverly designed. Very quiet rooms. The reception staff were beyond helpful. Will definitely stay again. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 29/10/2018 AccorHotels certified review
« Very good »

Very good. Clean rooms, great service by staff. Wifi unclear and unreliable which was a considerable downside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHONA R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kirill Couples - 20/10/2018 AccorHotels certified review
« Great location »

Everything was good- from checkin to checkout. The only thing I’d improve is storage - it’s amost non-existent despite plenty of space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRILL C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Robert A. Couples - 19/10/2018 AccorHotels certified review
« Loved the room and the restaurant. »

The room, on two levels, was unique. The restaurant was wonderful. Great service as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Arnaud G. Business - 17/10/2018 AccorHotels certified review

Excellent stay, I could even book my diner ahead as I knew my train was going to arrive late. Very pleasing staff, very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARNAUD G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dj E. Couples - 16/10/2018 AccorHotels certified review
« Superb restaurant »

Comfortable stay in a fascinating building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.JOHN E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jennifer H. Couples - 05/10/2018 AccorHotels certified review
« Pleasant, helpful staff, comfortable, clean room with a lovely bath and shower »

The room and the staff were as I would expect for a 4 star hotel - I have no complaints

Alberto D. V. Business - 27/09/2018 AccorHotels certified review
« acceptable »

My room was smelling very bad and the carpet was filthy (old stains). Nice breakfast buffet and excellent restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERTO DE V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andy E. Couples - 23/09/2018 AccorHotels certified review
« Ideal location in a lovely town »

Very nice, good value hotel just a couple of minutes walk from the centre of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDY E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. J. Couples - 18/09/2018 AccorHotels certified review
« comfortable, good service »

very good service from all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James F. Couples - 12/09/2018 AccorHotels certified review
« Great location »

Location 10/10, room 8/10, stairs slippy fell once in the room. Reception 10/10, breakfast 10/10, restaurant 3/10 ambiances good, food poor very bland. Bar 1/10 stood at bar for 10 minutes staff gave no eye contact, asked for a drink got ignore, gave up and went to room. Poor customer service in restaurant. Would I recommend, no ...would I stay again no

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A P. Families - 10/09/2018 AccorHotels certified review
« Good service »

We found the building fascinating and the service good and staff most welcoming

Marie E. Couples - 06/09/2018 AccorHotels certified review
« Holiday stay »

Booked Poitier as overnight stop for our holiday in Agen. I am unable to walk I am in a wheelchair so need bathrooms and bedrooms to be spacious. Both of these were. However, the mirror in the shower room was too high to use from my wheelchair, for a toilet to be easily accessable for a disabled person, rails are needed on both sides, there was only one small rail on the left. Rails around the shower are good. I have visited France on holiday many times. Disabled access is improving in cafes and restaurants but France has not got it quite right yet. I know that Accor are improving their hotels, who designs and recommends these improvement to you? Do they know what equipment and aids are needed? Do they or you ( Accor hotels ) discuss the plans / designs with persons requiring special aids? If bathrooms/shower rooms are made more accessable I would certainly stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Andrew F. Couples - 03/09/2018 AccorHotels certified review
« Average »

At check in I was surprised by not being recognised as a Silver member of Accor club. No free drink offered. We were advised dinner would be available but reservation required. At 19.15 I requested a table for 2, but then told the restaurant was full. No apology offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anthony H. Solo - 29/08/2018 AccorHotels certified review
« good to be back »

Having stayed at the Mercure Poitiers before on two occasions I was looking forward to a return visit, and was not disappointed ! Usual friendly welcome from reception, great well planned simple but more than adequate room, followed by usual superb dinner in the franchised restaurant, and then perfect breakfast the next morning! I was a happy man!

Alain V. Solo - 28/08/2018 AccorHotels certified review
« Smooth & good sense of service »

I enjoyed location, breakfast choice, specially the delicious cakes and quiet atmosphere , room was nice with an interesting layout.

Luca Business - 07/08/2018 AccorHotels certified review
« Very nice atmosrphere, a great surprise. »

Used to the Mercure room and recception standard, it was a great surprise to find an historical place, where architecture bring you directly in the medium age atmosphere. The restaurant is very good and you are not far from central railway station

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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