Hotel - Mercure Poitiers Centre Hotel
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Mercure Hotel

Mercure Poitiers Centre Hotel

14 Rue Edouard Grimaux 
86000  POITIERS
FRANCE

469 reviews
TripAdvisor Rating Based on 469 reviews
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Check-in from 13h30
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 50 rooms
  • 50 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,158 reviews

Our guest reviews for Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 469 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lars Families - 09/07/2017
« Lars »

A very fine, little hotel. Perfectly located in the gorgeus city centre of Poitiers. Easy last minute booking per email, and wonderful service in the reception and bar. We had a "suite" which was really two double rooms sharing a staircase and an amazingly located roof terrace. Only cons: the service at breakfast was a little lacking, and the terrace could do with some plants.

AccorHotels certified review
Mathew V. Couples - 08/07/2017
« Pleasant and helpful. »

Great rooms and architecture, pleasant staff. Parking a little inconvenient.

AccorHotels certified review
Genieys Couples - 03/07/2017
« tres satisfaite »

.

AccorHotels certified review
Dr J. H. Couples - 18/06/2017
« Spectacular ambience with very good cuisine »

The transformation of the building from Church to Hotel was done with incredible good taste and of high quality.

AccorHotels certified review
Todd Couples - 07/06/2017
« Very disappoinnted »

Paid for two nights and unable to change our booking despite calling immediately after we had book, 5 weeks before reservation, when we found there were no flights back to London on our second day - intractable and unkind. Paid for a superior room and were put in a disabled room. Then charged for 2 days of breakfast too. The hotel couldn't have been more unhelpful. We travel to Poitiers regularly as we have family nearby. We shall not hurriedly return to this hotel. Tired and disappointed by the service we had here.

AccorHotels certified review
Happy S. Couples - 04/06/2017
« Excellent experience  »

An interesting hotel with many unusual and pleasing features. Staff were really helpful and friendly. The restaurant was a delight. The bonus was it was an ideal base for sightseeing. Rarely to I give a 10, but this was worth it.

TripAdvisor review
Couples - 03/06/2017
« A great stay »

We were due to stop in Tours but the accommodation in the apartment was awful, so we pressed on to Poitiers as we trust Mercure. Despite my concern at finding it in the maze of one way streets in the old city centre we found it well sign posted. A warm welcome in a cool air conditioned hotel was just what we needed. Turned out to be a really unusual experience as the hotel was built in and around an old disused church. Very well done and the staff were really great, both on reception and in the excellent restaurant. We stayed 2 nights and the location is ideal for walking to all the old city sights. All in all a good stop over and an interesting city. Not often I mark a hotel with 5 stars, but this hotel and staff thoroughly deserve it

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your so kinds comments . Kinds regards

AccorHotels certified review
Chris W. Families - 29/05/2017
« A hotel with great character. »

A very comfortable stay in a fascinating building with friendly, helpful staff and an excellent restaurant.

AccorHotels certified review
Bernard K. Couples - 29/05/2017
« Nice room »

Overall very nice. Room was lovely but we were a bit disappointed by the air conditioning; it was quite noisy but pretty ineffective.

AccorHotels certified review
Private Couples - 21/05/2017
« Poor Value »

Accessing the hotel car was very difficult and having to park far away from the hotel was not great. I paid for a superior room with a balcony and had two problems: the free internet was very slow at 0.25 Mbs. This is unacceptable. My wife and I went for breakfast at 9am. The water for boiled eggs was cold and the staff did not have much idea of how to use the wAter bath to boil eggs.

TripAdvisor review
Couples - 15/05/2017
« Fantastic city hotel »

We stay here every time we go to the south of France and when we return. It's such a friendly, smart, comfortable hotel. The rooms are a good size and clean. The restaurant is the highlight though. Absolutely melt in the mouth food!

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your so kinds comments Hope to welcome you in a very short time Kinds Regards

AccorHotels certified review
Anonymous Couples - 09/05/2017

Good position close to main shops/restaurants. Excellent restaurant

TripAdvisor review
Couples - 04/04/2017
« Paper cups are not good enough »

Impressed by the website and being a Mercure club member we booked a 'superior' room plus breakfast. The room was ok, not really 4*! Why? Very odd shape no doubt due to the building having been a chapel in a former life, paper cups for tea/coffee which means once you have used them they are obsolete. Really Mercure this is not in keeping with your international presence and other hotels have not stooped this low in this price range. We checked with the reception as to the classification of the room and was assured it was 'superior' because two columns from the former chapel were on show! Having had a hard day sightseeing we came back looking forward to an 'aperitif' in the bar. We went down at 5.30pm to find the bar closed and reception said no one was on duty until 6.30pm. Again I have to ask how a 4* hotel does not have a bar open before 6.30pm! Breakfast was nothing exceptional, in fact the scrambled egg had a skin on top and the sausages were almost inedible and of low quality. On the plus side the hotel is in a good location and the 'quiet room' we asked for was perfect.

TripAdvisor review
Couples - 31/03/2017
« Very interesting building »

Fascinating top floor room with the exposed beams and traditional bath. Also lovely restaurant and novel gallery for breakfast. Obviously a lot of care and thought went into the refurbishment of this old building and it is such a shame that many things in the room did not work e.g. broken plug in bath, no working plug in washbasin, the cheapest hair dryer ever made, only half the TV channels working, the clock set at the wrong time and date (January)

AccorHotels certified review
Anonymous Couples - 26/03/2017

hotel tres original et confortable, situation excellente.

AccorHotels certified review
Anonymous Couples - 11/03/2017

Loved the architecture it is different and the staff were all extremely kind and efficient.

AccorHotels certified review
Anonymous Business - 09/02/2017

EXCELLENT ACCUEIL ET RESTAURATION EXCELLENTE

AccorHotels certified review
Anonymous Families - 07/01/2017

The staff were quite nice and helpful. The room was nice and I am happy to have had coffee and tea etc. my only real complaint is the shampoo and conditioner. The all in one product leaves hair very tangled and unmanageable. It also was not restocked for our second day of stay.

AccorHotels certified review
Anonymous Couples - 03/01/2017

douce

AccorHotels certified review
Anonymous Families - 15/12/2016

Room clean but very strong smell of cigarettes despite it being a non-smoking room

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