Hotel - Mercure Poitiers Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Poitiers Centre Hotel

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4.5/5 510 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 13h30
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 50 rooms
  • 50 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,325 reviews

Our guest reviews for Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 510 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 26/10/2017
« Difficult to find but excellent central location. »

The hotel personnel, Michel and Marie-? we're very helpful. Les Archives waitress Ihsen (sp?) was very thoughtful, friendly, and efficient. The restaurant was excellent but one should reserve to be assured of a place.

AccorHotels certified review
Twright Couples - 18/10/2017
« Not a good experience. This is not what one would expect from a four star hotel »

The website needs details of how to find the hotel in Poitiers. How to find the parking and then the hotel. There are a lot of comments about this on tripadvisor ad booking.com. This can be fixed easily, so why has it not been done?. One gets used to a standard of customer service in France below that of the UK and other countries, but even allowing for that it is depressing to find staff on reception looking at their iPhones instead of greeting guests. A training problem.The rooms should be described in more detail, i.e the duplex rooms have a large number of narrow stairs between the bedroom and the bathroom / WC; the other "superior" rooms have not got bathrooms with doors, or WCs with wash hand basins. Cheap paper cups and wooden sticks instead of proper cups for coffee. When we mentioned this to the staff, we were told that we could have booked a Premium room with all these facilities - for a mere €55 more. Pas un bon rapport qualitée/prix. This hotel needs a make-over: uninviting lighting in the reception and the corridors. The bar area and restaurant also unwelcoming and uninviting - we chose to go elsewhere rather than suffer the total lack of atmosphere. What a shame Mercure/ Accor does not appear to care about improving the customer offer here. The location is excellent - the centre of Poitiers but very, very quiet; no traffic, no "hotel ventilation noises".

AccorHotels certified review
Terence C. Families - 16/10/2017
« A pleasant stay on the whole. »

The service was very good, the receptionists were extremely helpful. The room was spacious and the bed was comfortable but at night the noise from other rooms was intrusive. The restaurant was excellent both for service and the quality of food.

AccorHotels certified review
Malcolm C. Couples - 08/10/2017
« my wife birthday weekend »

We had great time i ordered flowers and Champagne in the room on arrival the flowers were great but no Champagne until later on in the day so i asked for it to be removed as the moment had passed . the food was amazing in the restaurant we will be staying again soon i hope.

AccorHotels certified review
Brian L. C. Couples - 02/10/2017
« Nice hotel in good location »

Central location, easy to find, parking nearby. Bedroom in old chapel not great layout. You walk into the bathroom on entering the room with bed upstairs on mezzanine. 2 stools and a coffee table downstairs looking at sink and shower unit. We didn't like the plastic cups for water and paper cups for tea/coffee. Not 4 star hotel quality. Breakfast was average, scrambled eggs cold and runny.

AccorHotels certified review
G. P. Couples - 02/10/2017
« Great place to stay »

Friendly and accommodating staff. Easy check in and out. Spacious clean and comfortable rooms. Crisp white bedding, massive bed. Good shower. A mirror by the desk or power point below the hall mirror would help for drying hair, etc. But this is only minor as we always really enjoy staying here. Parking is easy in the underground carpark. A short stroll in to town. The best restaurant in terms of food, wine, waiters, and most of all, the architecture.

AccorHotels certified review
Mike27 Friends - 25/09/2017
« Poitiers2017 »

We found the Hotel to be excellent, the setting is certainly a one off staying in a converted 1854 Jesuit Chapel

AccorHotels certified review
Fred T. F. Couples - 15/09/2017
« interesting design, some areas need attention »

Enjoyed it and would stay again but some design aspects in the room require attention.

AccorHotels certified review
Alan A. C. Couples - 08/09/2017

very welocoming and helpful. super room.

AccorHotels certified review
Malcolm Couples - 02/09/2017
« An excellent room in a well appointed hotel »

Excellent room in which everything worked.

AccorHotels certified review
Anonymous Solo - 01/09/2017
« I love this hotel »

This was not my first visit. The hotel is very attractive and clean and the staff is friendly and professional.

AccorHotels certified review
Claudia Couples - 23/08/2017
« a very pleasant stay »

nice room, clean, comfortable. Helpful staff

AccorHotels certified review
Robert Couples - 21/08/2017
« Lovely building good size room »

Room large shame on ground floor nice bathroom and very good breakfast.

AccorHotels certified review
Anonymous Couples - 09/08/2017
« Character property »

Well located hotel with lots of character. Good location for visiting Poitiers. Room decoration in the chapel room was basic but in keeping with a property that had been created from a chapel. The slide show in the restaurant is a must see showing the work that was done.

AccorHotels certified review
Larry G. Couples - 08/08/2017
« Very good hotel in an ideal location »

Brilliant place to stay in a converted church. Ideal location in the town centre.

AccorHotels certified review
F. L. Families - 31/07/2017
« Average »

Reception very good. Bar very poor. Resturant very good. Room poor for the amount paid, very small no space for clothes..

AccorHotels certified review
Lars Families - 09/07/2017
« Lars »

A very fine, little hotel. Perfectly located in the gorgeus city centre of Poitiers. Easy last minute booking per email, and wonderful service in the reception and bar. We had a "suite" which was really two double rooms sharing a staircase and an amazingly located roof terrace. Only cons: the service at breakfast was a little lacking, and the terrace could do with some plants.

AccorHotels certified review
Mathew V. Couples - 08/07/2017
« Pleasant and helpful. »

Great rooms and architecture, pleasant staff. Parking a little inconvenient.

AccorHotels certified review
G. Couples - 03/07/2017
« tres satisfaite »

.

AccorHotels certified review
Dr J. H. Couples - 18/06/2017
« Spectacular ambience with very good cuisine »

The transformation of the building from Church to Hotel was done with incredible good taste and of high quality.

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