Mercure Poitiers Centre Hotel 4 stars

Customer review rating 4.5/5 2,333 reviews
Mercure Poitiers Centre Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 13h30

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Poitiers Centre Hotel

14 Rue Edouard Grimaux
86000
poitiers
france

Tel: +33549505060

Fax: (+33)5/49509573

Contact email

Check-in from 13h30

Check out up to 12h00

  • VITALYS :   PICTAVIENNE THEATRE

  • By plane

    BORDEAUX MERIGNAC At 257km / 159 miles

  • By train

    GARE TGV POITIERS At 0.8km / 0.5 miles

GPS :46.583024, 0.339759

Our accommodations

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room with terrace - 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: A partir de 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: A partir de 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with a double bed, situated in the ancient chapel

  • Max. number of persons: 2
  • Area: A partir de 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Suite with a double bed, situated in the ancient chapel

  • Max. number of persons: 2
  • Area: A partir de 33
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Kettle
  • Business Desk(...)

Our restaurants and bars

LES ARCHIVES

Type of cuisine: French

Brasserie-style independent restaurant located within the Chapel and accessible from the hotel reception.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LES ARCHIVES (INDÉPENDANT)

Photo non contractuelle / Strictly non binding

Independent bar located within the Chapel and accessible from the hotel reception.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 35

  • Maximum capacity: 19 people

Find out more

Our guest reviews for
Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,333 reviews

Mrs K.

Customer review rating 4.5/5

Sharon Families - 03/09/2019 AccorHotels review

The staff were very friendly, the room clean and comfortable. My only comment was the frustration in having to log into the wifi every time.

Dear SHARON K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Over rated, expensive and tired

Customer review rating 4.5/5

L E. Families - 02/09/2019 AccorHotels review

We stayed overnight on our way to Bergerac. Rooms were tired and the beds uncomfortable. Expensive for what it is.

Dear LINDSAY D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.5/5

Maree Solo - 29/08/2019 AccorHotels review

Beautiful room and great location.

Dear MAREE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, interesting building

Customer review rating 4.5/5

Paul Families - 29/08/2019 AccorHotels review

This is a very centrally located hotel, perfect for exploring the city & beyond. The rooms are interesting & varied. The hotel restaurant is very good. Parking can be 'challenging' in an old town environment but the staff at reception were extremely helpful. A worthwhile hotel.

Dear PAUL E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Delight

Customer review rating 4.5/5

Steve Couples - 22/08/2019 AccorHotels review

Great service pre and post arrival. Lovely room with plenty of space.

OK

Customer review rating 4.5/5

Vlad Couples - 21/08/2019 AccorHotels review

Disappointing not to be welcomed back (this was our third stay at this hotel in the past year). I really do not like the cheap paper and plastic cups in the rooms - china and glass would make the experience so much better for very little cost.

Disappointed

Customer review rating 4.5/5

Anthony G. Couples - 19/08/2019 AccorHotels review

Everything was of a poorer standard than expected considering the expensive room rate.

Dear ANTHONY g., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent location

Customer review rating 4.5/5

Gavin W. Couples - 11/08/2019 AccorHotels review

We only stayed one night as we were travelling through France and it was excellent. The air conditioned room was cool and so quiet! The bed was so comfortable and I slept so well! Woke the next day we’ll rested! Would definitely stay there again!!

Dear GAVIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

Dale B. Business - 06/08/2019 AccorHotels review

Great room splendid restaurant Nice staff

We will return!

Customer review rating 4.5/5

David Couples - 04/08/2019 AccorHotels review

We were upgraded to Room 422 which was a wonderful surprise: the mist stunning room we have ever stayed in. We had come for our wedding anniversary so THANK YOU, it was delightful.

Dear DAVID N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK but not 4 star

Customer review rating 4.5/5

J C. Couples - 28/07/2019 AccorHotels review

Rooms 1-8 are ‘compact’ clean but basic. Location good. Restaurant Archive nice but not that good.

Dear JOLYON c., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

One night

Customer review rating 4.5/5

David Families - 27/07/2019 AccorHotels review

Excellent! Quirky rooms and interesting restaurant!

Dear DAVID M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Prima bote

Customer review rating 4.5/5

Aas. Couples - 18/07/2019 AccorHotels review

Prima hotel

Lovely experience

Customer review rating 4.5/5

Anne Business - 17/07/2019 AccorHotels review

We enjoyed our stay very much

Centrally located lovely clean hotel with great restaurant.

Customer review rating 4.5/5

Herbie F. Couples - 16/07/2019 AccorHotels review

Staff v pleasant and helpful. Restaurant excellent. Lovely bright and airy room. Perfect.

Visit at Futuroscope

Customer review rating 4.5/5

Futuroscope T. Families - 14/07/2019 AccorHotels review

A very nice hotel with some nice festures (styling etc)

Dear JUHANI R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good surprise in architecture

Customer review rating 4.5/5

Pascal E. Families - 23/06/2019 AccorHotels review

Nice place, well revamped, decoration is simple, but with good taste.

A beautiful hotel in a historical setting

Customer review rating 4.5/5

Jean-pierre G. Couples - 21/06/2019 AccorHotels review

From the minute we arrived, we felt welcomed and at home: the bedroom that we were allocated was perfect but we preferred a room all on one level. The staff were most accommodating in facilitating this changeover and moved us within minutes into a room more suitable to our needs. We spent two nights in the hotel and absolutely loved the peace and quiet together with the central location which gave us the opportunity to discover Poitiers over the weekend.

Customer review rating 4.5/5

Anonymous Couples - 20/06/2019 AccorHotels review

Julie was the most lovely, caring lady!!! We have never experienced such kindness and professionalism in our many, many years of travel!!!! She really is the most perfect face for your lovely hotel!!!

An excellent meal and a comfortable room.

Customer review rating 4.5/5

John C. Couples - 20/06/2019 AccorHotels review

The acoustics in the dining areas made it almost impossible to hear what staff were saying and the shower room had an almost dangerously slippery floor. Had these not been factors, the score would have been higher.

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