Hotel - Mercure Poitiers Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Poitiers Centre Hotel

4.0/5 565 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h30
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 50 rooms
  • 50 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,646 reviews

Our guest reviews for Mercure Poitiers Centre Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 565 reviews
P. S. Couples - 10/07/2018 AccorHotels certified review
« P. S. »

Staff and reception were good , the room was a bit tired as were corridors but ok , not one of the best that’s for sure

Emmanuel Business - 10/07/2018 AccorHotels certified review
« Really good experience »

Perfect location Stunning interiors and restaurant.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« Mrs »

Very good

Louise Couples - 05/07/2018 AccorHotels certified review
« Lovely hotel but don't expect good service in the dining room »

Hotel is in a perfect central location in the old town. Rooms were modern, clean and fresh. We chose to eat in Les Archives as it supposedly had a good rating? Sadly we didn't have a very good experience. Service was very slow and our food, left a lot to be desired. The kitchen and waiting staff were more interested in closing up early for the evening. Such a pity as we found most of the staff friendly and helpful.

Andrew Couples - 28/06/2018 AccorHotels certified review
« Very pleasant and comfortable stay! »

Excellent staff!

Daniel, I. Couples - 24/06/2018 AccorHotels certified review
« A very nice overnight in Poitiers »

Interesting setting, adequate room, excellent restaurant with memorable meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Couples - 18/06/2018 AccorHotels certified review
« Great Restaurant, disappointing rooms »

Really looking forward to staying in an old church, disappointed with the room from the minute we arrived. Had great potential but poor finish and up keep, marks on walls and ceiling, which was surprisingly low for an old church. Inadequate sound proofing; noise from rooms above and from rain on the outside ledge (reminiscent of a caravan in the rain) Bath area looked nice but nowhere to put anything around the wash basin, hence wood surround had water damage and looked shabby. Bath took over a hour to drain( & yes the plug was raised). Curtain to seperate bath area from sleeping area; surely a sliding door would have been possible. On the up side dinner at the attached restaurant was excellent and good value. Staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHERINE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Linda H. Couples - 12/06/2018 AccorHotels certified review
« Good position - shame about the parking »

Enjoyed our stay. Although duplex room could often be a problem for older people during the night having to GO downstairs to the bathroom. No water upstairs so you have to remember to fill the kettle for your morning drink! But loved the overall experience being an existing chapel. Also found the parking a nuisance being so far away.

Lionel Couples - 11/06/2018 AccorHotels certified review
« Plesant overnight in Poitiers »

Clean and comfortable rooms. Professionnal and effective staff. We found what we were expecting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HEEJIN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John Couples - 02/06/2018 AccorHotels certified review
« MR »

Excrllent

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 20/04/2018 AccorHotels certified review
« Great location, great staff »

Staff were all very friendly and helpful, hotel is in very good condition with spacious clean rooms (even with baby) and great proximity to centre of La Rochelle.

Richard Couples - 17/04/2018 AccorHotels certified review
« Helpful staff in friendly hotel »

Room was interesting - with en suite downstairs and comfortable bed up the winding staircase. A clever way of blocking out the street lights was an easy to use screen attached to the gothic window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

M P. Couples - 16/04/2018 AccorHotels certified review
« a lovely and unusual hotel »

enjoyed our stay, interesting and fascinating city, comfortable hotel, most helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 11/04/2018 AccorHotels certified review
« Dr »

Everything was very nice: staff, cleanliness, food. the only thing we really didn't like was that the toilet in our room (205) didn't have a hand basin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JILL F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jennifer L. Families - 06/04/2018 AccorHotels certified review
« efficient check in and check out, helpful staff »

Very nice, Poitier is a calm and friendly place

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anton O. Couples - 19/03/2018 AccorHotels certified review
« A gem with lots of character »

The hotel overlaps an old church and much of the interior has features of it - amazing! A special remark on the restaurant: super-stylish and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTON O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James W. Couples - 12/03/2018 AccorHotels certified review
« great stay »

I loved staying in your hotel. I've completed this form before! xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMIE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dawn Couples - 27/02/2018 AccorHotels certified review
« Wish we had more time to stay than one night! Fabulous »

From the moment we checked in to our evening meal and our room - everything was lovely. There was free parking right outside the hotel as it was a Saturday night into Sunday! The hotel has lovely architecture being in the old chapel, our room 419 was a duplex in the old chapel and had a lovely staircase and balcony bedroom. Our meal was delicious and breakfast buffet suffucient too. Would highly recommend anyone staying here. Just wish we had more time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Y. H. Couples - 09/02/2018 AccorHotels certified review
« Enjoyed it so much we shall certainly use it again »

We thought the location of the hotel was excellent, and the design and style of the hotel very impressive. We loved how the architect and designers had restored the building and the interior. The bedroom was very comfortable and the breakfast extremely good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVONNE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Malcolm Business - 05/02/2018 AccorHotels certified review
« Pleasant no nonsense business stay. »

Just what I would expect for a business stay. Rooms definitely have “character” which is a pleasant change to the usual. Unfortunately local taxis unreliable - arrived at the station in the rain, taxis at the rank but no drivers. Walked to the hotel in the rain. Following day taxi did not arrive - after 20mins waiting in vain the receptionist, who had been trying to call the taxi company, explained how to get to my destination by bus. Arrived at meeting half an hour late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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