Hotel - Grand Mercure Jakarta Harmoni
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Grand Mercure Hotel

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37  Central Jakarta 
10120  JAKARTA
INDONESIA

987 reviews
TripAdvisor Rating Based on 987 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre  (Nearby)
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre  (Nearby)
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 483 rooms
  • 409 non-smoking rooms
  • 5 family rooms
  • 13 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,038 reviews

Our guest reviews for Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 987 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 16/08/2017

Excellent

AccorHotels certified review
Indrawati K. Friends - 15/08/2017
« Will come again »

Great hotel & good service

AccorHotels certified review
Anonymous Families - 11/08/2017

This is my second time stay here, every staff are very helpfull, they give their best to satisfied the guest. When i do check in they welcoming us with the welcome drink, process check in is fast even i check in not at 2 pm (i arrive around 12.30 pm) and the porter help us to sent our lugage to our room and inform the hotel facilities very well. Room are clean and had nice view. Internet is fast with confidential password. Food are tasty and have many choices. Every time i visit jakarta i will stay here

AccorHotels certified review
Mohamad Business - 07/08/2017
« Unhygienic »

My bedsheet was not changed for 5 days. I experienced the same issue before during my previous stay and had brought up the matter to the Manager. Yet it happen again. No response from the manager.

AccorHotels certified review
Sari C. Z. Families - 06/08/2017
« Grand Mercure is my Choice »

Spend time with family on the weekend so recommended.from process check in until check out everything is smooth.Staff are friendly, nice smile,nice breakfast many variaton.i miss the local drink called "jamu" was finish.Nice pool & clean room.Thank you guys

AccorHotels certified review
Anonymous Business - 06/08/2017
« Exelence service »

Start Im enter the hotel, the staff greet me warm & friendly, the room was cozy and modern During bfast time the restaurant was full, I think need more space for bfast time, but I'm still happy and get Exelence service from restaurant staff, the ladies when stand in front of restaurant greet and escort me to find my table and the other staff keep smile and helpful event condition in the restaurant was full & busy So happy during stay I'm this hotel, thank's for Exelence service

AccorHotels certified review
Anonymous Families - 06/08/2017
« Great »

Bar stays open for short hours

AccorHotels certified review
Asraf I. Families - 01/08/2017
« This hotel have big room and friendly staff »

I was satisfied towards hotel services. All my request has been responded quickly and accurately.

AccorHotels certified review
Anonymous Business - 01/08/2017
« Usually only stay in five stars, but was pleasantly surprised by this four star! »

I am top tier frequent-stayer with 5 or 6 hotel chains. Le Accor is not one of them. But this hotel pleasantly surprised me; I'm used to later than noon checkout everywhere else I stay, but that was a minor inconvenience. And everything else about the stay was really pleasant!

AccorHotels certified review
Rita Couples - 31/07/2017

My stay at Grand Mercure Jakarta Harmoni Hotel was great.I loved that the hotel was cozy and the rooms had a great size.The bathroom also super clean.The staff very helpfull and friendly.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Cozy stay »

Good hotel, fast check in, clean room and delicious breakfast

AccorHotels certified review
Anonymous Couples - 31/07/2017

I'm really love it this hotel

AccorHotels certified review
Coba T. Solo - 31/07/2017

Perfect

AccorHotels certified review
Budijanto W. Business - 26/07/2017
« Nice staff and wondeful hotel »

I am very surprised that I could get early check-in and also late check-out during my stay. Thank you to Ms. Lina who helped me in the receptionist. My room was upgrade to one next level. Nice stay in here. Thank you.

AccorHotels certified review
Steve Business - 24/07/2017
« Mr »

The hotel was clean and spacious. Buffet has very good food. Friendly and helpful staff members. Good location for business trip.

AccorHotels certified review
Vijjayandran J. Business - 24/07/2017
« Could have been better »

Rooms was clean and tidy and service on par

AccorHotels certified review
Ina S. Business - 24/07/2017
« Attentive service and confortable room »

In overall I was satisfied with the service and my room. Suggestions only for the buffet breakfast that are needed to be rearrange. I had difficulty to find condiments that were suit to the Suki, because the condiments were displayed not next to the Suki, but in the middle of salad displays, including the chopstick.

TripAdvisor review
Business - 24/07/2017
« Nice rooms, good location except... »

I liked my room which is clean and new- perfect for business traveling with its compact size and functional amenities. Location is also pretty nice since near commercial areas. I have several mishaps though: 1. Ordered room service and specifically said spaghetti not penne, but they still served me penne. They offered to change but I have to wait for another 20 minutes 2. I requested if my breakfast can be sent to room at 7AM since I wasn't really feeling well. I called them the night before to inform but I called them the next day at 7:15 AM and they forgot about my request. I waited another 20-30mins. 3. I booked a hotel taxi to airport and the car was messy, with previous trash from the passenger before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Angelica A, We really appreciate for your time to write your experience stay in Grand Mercure Jakarta Harmoni. Thank you for staying in our hotel and we definitely welcoming you back in our hotel. It is our aim to always provide an exceptional experience for every customer. Your feedback and comment very important for us to improve our hotel. Once again thank you for your comment and see you soon. Best Regards, Rulvastina Randy General Manager

AccorHotels certified review
Sky Business - 23/07/2017
« Internet suck »

The room is clean, but the internet is very very poor!!!

AccorHotels certified review
Rats Friends - 20/07/2017
« Great »

helpful and attentive staff that i value in the service industry

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