Hotel - Grand Mercure Jakarta Harmoni
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Jakarta Harmoni

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4.0/5 1,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre  (Nearby)
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 483 rooms
  • 409 non-smoking rooms
  • 5 family rooms
  • 13 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,674 reviews

Our guest reviews for Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,053 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 15/02/2018
« Great. We have a good sleep and breakfast also perfect »

I think if we are gking visit Jakarta again we wil stay in Grand Mercure Hotel Harmoni again. And hope this hotel can always maintaince all the service in the perfect SOP. Please make sure all the function like air con can be setting up as customer need. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for your review through TripAdvisor reader. Thank your for taking the time to comment and review our hotel. I am glad to see that you had a pleasant stay with us even if you experienced some minor glitches. It will be my pleasure to welcome you again at Grand Mercure Jakarta Harmoni for a more enjoyable and rewarding stay. Best Regards, Rulvastina Randy General Manager

AccorHotels certified review
Sl Business - 14/02/2018
« Best 5 Stars Executive Lounge »

Exceptionally good hotel except the morning breakfast at the ground floor, a little chaotic and messy perhaps due to shortage of staff and no coffee or tea on display which is key for breakfast and staff never asked patrons whether they would like coffee or tea. Food at breakfast was bot good as compared to the exceptional good quality food at executive lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiong Boon L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Matthew Business - 13/02/2018
« Mixed Feelings »

Rooms were always clean, tidy and very quiet but the room service was sub-standard, barely warm soup most evenings, bottled water and diet coke (without a glass), pizza order asked for "no onions" got - onions. Could be better.

AccorHotels certified review
Ismail A. Solo - 12/02/2018
« A. »

Hotel is clean and excellent and I enjoyed the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismail A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Murzalin Front Office Manager

AccorHotels certified review
P. Families - 12/02/2018
« Clean room »

Nice room and perfect barhroom. Complete ammenities in bathroom and also very clean. Happy to stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rendha P., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Murzalin Front Office Manager

AccorHotels certified review
R.s Solo - 11/02/2018
« To be My second home »

Almost every week I visit this hotel. Every time I check in, my room is always upgraded, I really loved the comfortable and quiet room that given to me, so I can rest up. The quality of cleanliness of the room and toilet can be give a thumb. The ammenities is very complete. The toilets and rooms are very clean, tidy, and also well maintained. Breakfast menu always have typical Indonesian cuisine. All of the cuisine that serve are delicious at all. Although my room always put in the corner, as my favourite place. This Hotel also cover the room with a very good internet connection. That can help me to finish all my work. With fast internet quality and smoothly connection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rhon S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 11/02/2018
« Best hotel »

The best hotel ever, i really like the breakfast here. There a lot varians of foods, room was really clean, strong wifi connection, friendly and polite staff from the day i came till my departure. Really recommended hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ferdinand A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 11/02/2018

I'm a business woman and when i stay in hotel the most important thing for me is wifi. And i'm so satisfied with wifi connection in my room so fast. This is what business people need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kristin M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Assistant Front Office Manager

AccorHotels certified review
Ivan H. R. Solo - 10/02/2018
« Great »

It was great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan Hadinata R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Maaroff S. Solo - 08/02/2018
« Satisfied with the service. »

Staff was helpful, facilities are satisfactory, food are of wide variety and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maaroff S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Nur.i Business - 08/02/2018
« Friendly staff and great hotel »

My friend and I stayed here for a couple nights for bussines. This hotel started our expectation high, the staff were so helpful and kind. we were impressed with the variety of food and different cuisines. the rooms were very clean and beautiful, with city view is really recommended. overall we were very happy with our stay. see you next time and thank you for your services..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurrohayati {guest_last_name}, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Business - 07/02/2018
« Excellent service and room »

Really exclusive hotel, room really spacious and clean, staff very profesional and friendly, there are a lot of choice from breakfast buffet, wifi connection was strong so i can do my job without problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julianto A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Business - 07/02/2018

Good location, good food, good room, good wifi, good staff. Everything here was amazing. Will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indriati L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Business - 07/02/2018
« Exceptional »

The staff here was professional, friendly and helpful. We really enjoyed the breakfast buffet with top quality food,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deandri A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always A. pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Business - 07/02/2018
« Great place to stay »

I got a room with a nice view of the city, room was kept clean, amenities were generous. Breakfast and wifi really great i will definitely come back here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. Kevin, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Sinjo S. B. Families - 07/02/2018
« Great Living »

The hotel is located in very strategic location. Easy to reach. Many places to eat surround the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinjo Sonny B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
D.. B. Business - 06/02/2018
« provided wifi for internet access in every corner of the Hotel »

The unique one is all free internet access. usefull internet connection,waiters running around and give many attention. Front desk staff know their customers as well,who are for many years their clients. Reasonable pricing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Budhiwianto D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Business - 05/02/2018
« Great »

Excellent services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elly B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Anonymous Families - 05/02/2018
« Variant of menu in restaurant »

A lot variant of menu in restaurant. They also have a nice and good taste of dimsum menu in 2nd floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdi R. , We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

AccorHotels certified review
Cass Business - 05/02/2018
« The hotel is great and so is the service. »

Great hotel in a great location. The staff and service is very good and I would happily recommend staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cass L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

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