Hotel - Sofitel Kunming
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Sofitel Hotel

Sofitel Kunming Hotel

777 South Huan Cheng Road  Xishan District 
650034  KUNMING
CHINA

217 reviews
TripAdvisor Rating Based on 217 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Congress center
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 393 rooms
  • 260 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 476 reviews

Our guest reviews for Sofitel Kunming

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 217 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Angela Solo - 17/09/2017
« ❤️So so magnificent!Be loved in Sofitel Kunming. »

Could you imagine how sick you will be after 3-months business trip between overheated cities like Beijing and Shanghai, and the body have to warn you resting through getting you a cold? Well, I have experience. But I'm glad I'v chosen Sofitel Kunming as a City Resort to rest and stay. Besides the same magnificent food and room, the services I met this time were even more magnificent. Thanks to Tina and Caroline's room management, I could have a very nice and quiet place to rest. Thanks to Emma's ginger tea and Namei&Sam's fruit, I could have some good suggestions to heal better. Thanks to Park's rose cake and macarons, I could remain such fresh carings from our Sofitel Kunming to Beijing, midnight. Also those good services I could not name it in a moment. Oh, and thanks to Kirito, otherwise the trouble that a guest can't deal with alone would just kill me before checking in. And if that happened, then we would not have the good memories like above. And I don't think I am willing to write down this letter and give thanks. Well, I don't wanna show off. What I really want to say is, the magnificent services are not just in one place. If you allow yourself to make a choice like what I did in the first place and spend some time enjoy, especially when you have so limited time in Kunming, you are even possible to find out more magnificent memory than me! That's why I am showing my life to you and someone who might be concerned, rather than recommending to just some of my friends. For a person who have introverted personality like me, it is not easy. However, I consider, it is best what I can do for you, my friend, and my beloved hotel, the one care about me and treat me so nice and well. And all it could happen, I believe, the leader team did great job of training and encouraging. So I sincerely wanna give my "thanks" to General manager and 李总 again. Because of you, I could be such well cared of. Thank you so much! May Sofitel Kunming have great future and bless more. Happy Mid-autumn Festival. Best wishes. Angela

AccorHotels certified review
John M. Business - 17/09/2017
« enjoyable »

I have been here before so I knew what to expect. It was as good as the last time.

AccorHotels certified review
Marcel G. Families - 12/09/2017
« Family Time! »

Amazing, pleasant and greatest!!

AccorHotels certified review
Richard L. Couples - 28/08/2017
« A wonderful experience, in a very special hotel. »

The Sofitel is excellent. The room, modern and spacious, the food delicious, and the service impeccable. I would like to especially commend the concierge Max Xu and the Executive Lounge staffer, Caroline Li, for their help and assistance, during our stay.

AccorHotels certified review
Ms D. Friends - 25/08/2017
« Most important are the people and everyone here was WONDERFUL. »

As stated above, it is the people that are the soul and everyone here was so kind, thoughtful and caring making this a great hotel.

AccorHotels certified review
Steve Business - 23/08/2017
« Great modern hotel »

Great hotel, amazing views and friendly service.

AccorHotels certified review
Adam Friends - 23/08/2017
« best sofitel i ever stay »

this is the best Sofitel hotel I stay. top services and grest room.

AccorHotels certified review
Lucas_ch Solo - 20/08/2017
« Excellent infrastructure and enthusiastic staff who are willing to improve »

One of the best Sofitel hotels I have stayed in terms of infrastructure, design, and room equipments. The restaurant located at the top floor offers really delicious South-East Asian food. The staff at the top roof bar are very professional and friendly, and they offer a broad range of cocktails. I had a very nice conversation with the bar tender who asked me for feedback on the hotel, bar and his cocktails. :) The staff of the Millésime club are adorable and very willing to continuously improve their service. Caroline can speak French and ease a lot communication! I could feel that they really tried their best to offer guests a great experience. However, there might be some areas to be improved to make a stay more comfortable: - Check-in: we had 2 rooms with Millésime club access. Unlike other Sofitel hotels where the check-in are made at the club, Sofitel Kunming does not have dedicated staff at the lobby to guide Millésime guests to the club. Our check-in was made at the ground floor - which is fine, but the staff there were not able to give enough information about the extra service I can get from the club. They seem to be new and not to be familiar enough with the hotel. - Breakfast: there are very few choice of breakfast at the Millésime club and they do not offer warm plate at all (unlike the clubs at other Sofitel hotels). However, you can still go to the 49th floor for a very fantastic breakfast buffet - just a bit busy and noisy at around 9.30-10am

AccorHotels certified review
Elizabeta T. Business - 17/08/2017

It was amaizing stay. We can remember always this hotel, the service in the room, the front desk service very experienced. Definitely will come back and stay in this hotel again. We been very very welcoming from the first moment from Irina Djordjevic and she's very professional with everything about the hotel and the things out from the hotel. We ask lots of questions and she's been very helpful to as. Thanks Irina

AccorHotels certified review
D C. Business - 07/08/2017
« Satisfactory but need improvement in 49/F restaurant and reception »

Generally speaking, the overall experience during my stay is satisfactory. 2 areas need improvement: 1. I always put a plate with a bread on table so I may put used utensils for re-use on it to avoid hotel restaurant staff putting them on table. A short Chinese female waitress in the 49/F restaurant took my utensils from the plate and put them on table to collect dirts and germs on 3Aug17 in the morning. On 4Aug17, the same waitress cleaned up my table when I went out for more food. The experience is so annoying to me; 2. When I checked in, your staff gave me a welcome drink voucher. On 3Aug in the evening, I tried to use the voucher in the lobby lounge but it was too late, the lounge was closed already. I asked a male reception staff and he told me I might use the voucher to get a drink in the bar on the 50/F. You know what happened next..a waiter on 50/F told me I could not use it there. It is a waste of my time. The reception guy was also not so welcoming when I asked him about the voucher (I could see a bag saying "Kwun Tong Maryknoll xxx School" on the desk he manned but forgot to check his name). Other than the above poor experiences, I saw a very nice waitress in your 49/F restaurant named "Fan". I heard that she was a summer intern in your hotel. She is really helpful and cheerful. Hope this helps!

AccorHotels certified review
Anonymous Couples - 06/08/2017
« Mostly good »

The overall property was very nice. Was upgraded to a Club floor room and enjoyed the extra service in the Club Lounge.

AccorHotels certified review
Durgesh K. J. Couples - 02/08/2017
« Modern Hotel with excellent View »

Modern Hotel with Good Rooms and View , little far from city centre . Needs a better Menu for both Restaurants and In Room Dining for Vegetarian People , there was not much choice for my wife if we have stay for few more nights.

AccorHotels certified review
Arti A. Families - 02/08/2017
« Good Hotel no so good location »

Good facilities and silly rule when people are selectively asked to go back and change their shoes for breakfast!! Who does that on vacation? Not enough trash cans in the rooms. The senior staff is very polite and helpful. They go out of their way to make you comfortable.

AccorHotels certified review
Bruce Families - 28/07/2017
« Excellent stay in Kunming, location is a bit far from downtown, but not a problem at all. »

Staff were incredible, very nice, helpful. Rooms clean and comfortable. Fitness centre very clean and fun to use. Food provided a variety of choices and was healthy. One thing, wine selection could be better.

AccorHotels certified review
Akram D. Solo - 26/07/2017
« Service and staff are amazing! »

I enjoyed it so much that I will be back next year!

AccorHotels certified review
Mohamed H. H. N. E. D. N. Business - 26/07/2017
« Amazing hotel,nice and friendly staff »

Rooms are outstanding,breakfast buffet is amazing,hotel staff are so nice and i would like to special thank for Ms.Irina at the reception for her help in all related issues for our cabin crew group,but i would say that if possible to add more English speaking staff in the hotel which will be good for foreigners sake

AccorHotels certified review
Charles Solo - 25/07/2017
« Lovely »

Some staffs need to be trained. I ask for a cup of Earl Gray while eating breakfast, but the server does not know what Earl Gray is. Overall, this hotel is what I am looking forward to. Perfect!

AccorHotels certified review
Angelico R. Business - 25/07/2017
« Best ever »

It was wonderful. From the reception to the restaurant all perfect. Irina the person who did my check inn was wonderful.

AccorHotels certified review
Anonymous Couples - 25/07/2017
« Pretty in the surface- falling apart underneath »

Room smelled of sewage - window was leaking - sat in a restaurant with cleaning people walking back and forth - waited forever for our food left before getting it all - and no one ever said anything

AccorHotels certified review
Russ L. Couples - 24/07/2017
« Loved everything about the property and staff. Recommend highly! »

Truly enjoyed the great design and ambiance of this property. Loved the beauty, comfort and views of rooms in the --09 line. So very appreciative of the professionalism, thoughtfulness and helpfulness of hotel staff, most particularly Irina at front desk. Also Kyle, Max and Jerry at concierge desk and Gaven, awesome mixologist at Voyage bar. I was there for 7 days and would definitely stay again. Breakfasts were great and loved the food and service at LAN on 50.

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