Hotel - Sofitel Kunming
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Sofitel Hotel

Sofitel Kunming Hotel

777 South Huan Cheng Road  Xishan District 
650034  KUNMING
CHINA

201 reviews
TripAdvisor Rating Based on 201 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Congress center
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 393 rooms
  • 260 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 355 reviews

Our guest reviews for Sofitel Kunming

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 201 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carl A. Business - 17/07/2017
« Very good ! »

Overall very good high quality hotel. Good manager in Club Lounge also.

AccorHotels certified review
Charlie Business - 14/07/2017
« Fantastic. Short stay, just what we needed. »

Fantastic staff with attention to detail and high level service. Very attractive facilities and rooms.

AccorHotels certified review
Marcel C. A. G. Families - 10/07/2017
« Amazing »

We enjoyed all in our stay. From the beginning after check in, lunch, breakfast and Club Floor. All staffs helped us any time that we need them. See you next time.

AccorHotels certified review
Binqiang L. Business - 06/07/2017
« Staying »

The design of the building is very convenient and grandiose. Staff working in the reception give people this comfortable feeling. Nice hotel room and breakfast.

AccorHotels certified review
Lina Families - 05/07/2017
« Responsible »

The room is big and we have a wonderful experience. There is a slight mistake from the hotel when we ordered shuttle to the airport, but they managed it quite well.

AccorHotels certified review
Ana Friends - 05/07/2017
« Love it »

Hotel staffs are very friendly and helpful, that we had an enjoyable stay overall. The only thing can be improved is the sauna room and steam room - we wanted to use the sauna room after swimming, however only realized the sauna room hasn't been heat up yet (looks like it hasn't been in use for a while and it takes time till it fully heat up), so it turned out we didn't really use the sauna. The steam room next to the sauna not working as well...The door of steam room was wide open.

AccorHotels certified review
Daniel C. Solo - 04/07/2017
« excellent stay at Sofitel Kunming »

This sofitel was new. The lobby design was grand and unique which had incorporated local customs in the design elements. Staff are extremely helpful and friendly. The food served in the Chinese Restaurant was exquisite. Full marks to the staff working at the Club.

AccorHotels certified review
Haipeng C. Business - 26/06/2017
« the service is very good, every time i stay at Sofitel Kunming. however, i think that breakfest (service) needs to be improved »

they are friendly and ready to help, appreciated

AccorHotels certified review
Peggy Business - 24/06/2017
« Satisfied »

I'd like to thank Rando who is extremely helpful when room change. He's made my experience at the lounge a very pleasant one. Caroline is also a friendly and accountable staff from the lounge.

AccorHotels certified review
Jeff T. Business - 23/06/2017

The most helpful person at the hotel was Simon from concierge - extremely helpful when I was having issues with Didi taxi. Also, a European woman who helped me check in was very helpful.

AccorHotels certified review
Abby C. Families - 23/06/2017
« Very great »

The hotel is designed in a very modern style and feature with curf division. And the breakfast is fantastic! And the service is also very excellent

AccorHotels certified review
Key Business - 22/06/2017
« Good view of the city and fatastic selection of breakfast »

overall okay but room for improvement in comparison with other international hotel in similar category two issues: 1) breakfast table occupancy - for two days in a row, I lost my table after being first ushered to a designated table and getting my first plate of foods. Unlike women, men in general does not carry any purse or personal item to indicate "this table is mine!" 2) at first check in, I requested to sign me up for the Le Club Accorhotels membeship, so I can begin to accrue my points. However, due to whatever reason, after nearly two weeks after returning from my travel, I have not received any confirmation of my membership, despite I repeatedly contacted the customer manager (she is very nice and helpful) and provided multiple emails for authentication.

AccorHotels certified review
Anonymous Couples - 07/06/2017
« Thank you to the staff »

The entire staff - from the bellmen to the concierge to the front desk team to the housekeeping to the bar staff - was fantastic and we hope will be recognized by the hotel leadership. Every issue we had was quickly and well-resolved. We travel extensively and were very impressed by our experience. Thank you! 谢谢你们!

AccorHotels certified review
Anonymous Business - 05/06/2017
« room airconditionning is ruining an overall pleasant experience »

Nice hotel, room cleanliness can be improved (nuts on the floor), but the most problematic thing is that room temperature cannot be set below 24°c, even when adjusting the aircon to the lowest temperature (17°c). Temperature in the outside corridor was far lower than in the room...and of course, impossible to open the window.

AccorHotels certified review
Anonymous Solo - 04/06/2017
« Trendy Location »

Hotel is alittle bit outside city center. Walking street with lots of shops and restaurants is easily to rech by taxi. Got a very large room, anyway reminding to the 70ies style even very new and well maintained and clean. Breakfeast offers an outstanding rich choice. In the evening they have there buffet dinner: The same outstanding rich choice and value for money! Highly recommended to make a reservation coz it was really full and some guests had to wait. Also Spa with pool is to be highly to be recommended. Got a really good massage there. Not cheap but professional medical style. All in all the first choice in Kunming

TripAdvisor certified review
Solo travel - 04/06/2017
« Trendy Location »

Hotel is alittle bit outside city center. Walking street with lots of shops and restaurants is easily to rech by taxi. Got a very large room, anyway reminding to the 70ies style even very new and well maintained and clean. Breakfeast offers an outstanding rich choice. In the evening they have there buffet dinner: The same outstanding rich choice and value for money! Highly recommended to make a reservation coz it was really full and some guests had to wait. Also Spa with pool is to be highly to be recommended. Got a really good massage there. Not cheap but professional medical style. All in all the first choice in Kunming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are delighted to read your wonderful review of Sofitel Kunming. It is especially true of your exceptional experience in So Spa. All our therapists are highly trained and we offer unique signature treatments. I am also very happy to read that your thoroughly enjoyed our cuisine. We look forward to welcoming you back again soon! Kind Regards, Andre Erasmus General Manager Sofitel Kunming

AccorHotels certified review
Kellie M. Couples - 02/06/2017
« Luxury Night Away »

My husband and I had a corner club room and we were pleasantly surprised to find a fruit basket, nuts, macarons and flowers to welcome us to the room. We very much enjoyed the club access with the afternoon tea time and evening drinks and canapaes, took advantage of the pool and gym, and had a very nice night away. We actually live in Kunming, so it was a nice way to get a break without having to travel anywhere. All the staff was wonderful and friendly, was able to use English with everyone we encountered.

TripAdvisor certified review
RynioBJ Business - 01/06/2017
« Sofitel Kunming »

Stayed in Sofitel Kunming for few weeks in April/May 2017. I travelled to Kunming many times in last 7 years and finally ACCOR opened his first hotel in Kunming in 2016. In my opinion SOFITEL is in the top of hotels in Kunming. Everything you would expect from SOFITEL is there. Brilliant view from restaurant on 50th floor, the same from the room, which in our case was on 38th. Room was spacious, with good modern decoration, quiet pleasant sleep. Enjoyed all benefits coming with Gold Status in LeClub. Very friendly staff, ready to help you with anything. Special thanks to Ms Irina Dordevic for her special attention and friendliness and to Mr Clark Miao for his professional handling of the business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing some comments here following your recent stay with us at Sofitel Kunming. We truly appreciate your kind words of praise for Irina and Clark. They are both sterling examples of our Ambassadors’ commitments to consistently provide exceptional guest experiences. I will ensure these comments are shared with them both. We look forward to welcoming you back to Sofitel Kunming in the very near future. Kind Regards, Andre Erasmus General Manager Sofitel Kunming

TripAdvisor certified review
Business - 30/05/2017
« luxurious stay »

Lovely hotel - from check-in to check-out. Fantastic views from my (corner) room, high quality local and international options at the buffet breakfast - almost too many options. Beautifully designed. Staff friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We appreciate your comments on our hotel. We are delighted that you enjoyed our facilities and warm hospitality. We look forward to welcoming you back to Sofitel Kunming very soon. Kind Regards, Andre Erasmus General Manager Sofitel Kunming

AccorHotels certified review
A.pellizzoni Business - 29/05/2017
« Excellent hotel & very friendly staff »

Very good hotel. All staff ( the young Chinese in particular) were helpful, enthusiatic and delightful - please thank the staff on my behalf. They are a credit to Sofitel !

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