Hotel - Sofitel Kunming
Sofitel Hotel Sofitel Hotel

Sofitel Kunming Hotel

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4.5/5 238 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Congress center
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 393 rooms
  • 260 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 616 reviews

Our guest reviews for Sofitel Kunming

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 238 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 18/11/2017
« Excellent Hotel »

We had a wonderful stay at the hotel. The service was excellent and so was the breakfast. The room where we stayed was on the 43rd floor providing an excellent view of the city. The amenities were of high quality and the bed was comfortable. The only drawback I can think of is the room temperature - which we were told was regulated centrally. The temperature appeared to be a bit too warm. Other than this - as said everything was perfect. Highly recommended.

AccorHotels certified review
Zeeshan H. Couples - 17/11/2017
« I was very happy staying at this hotel. »

It was satisfying. The service was great and the breakfast was excellent. Only negative point- Because the air con is centrally controlled, it became very warm at night and I thought that the temperature was unpleasant.

AccorHotels certified review
H. M. Business - 11/11/2017
« Very pleasant experience. »

Very nice hotel. The staff was friendly and helpful.

AccorHotels certified review
Justin D. Business - 08/11/2017
« My favorite hotel »

Best front office and housekeeping service

AccorHotels certified review
Stefan Business - 05/11/2017
« Very satisfying stay »

I stayed for 5 nights, the location was very good, the hotel itself is very nice. The breakfast is good and the gym was excellent. I used it everyday during my stay. The room is very good and the services were excellent. Overall I am

AccorHotels certified review
Dan B. Business - 02/11/2017
« Dan »

Overall was very satisfied / quite good customer service / specifcally recieved help from both Iriadina and Ritchie at front desk

AccorHotels certified review
A S. Solo - 01/11/2017
« Luxurious and Welcoming »

It was wonderful! The staff was amazing and the room was clean, luxurious and spacious. There are a couple of areas that deserve some real recognition. First off the concierge was amazing. The team at the concierge desk was always ready to make recommendations or get a taxi for me when needed. Next, the lobby bartenders. Each night the Team USA Manager and I would meet in the lobby bar to prepare for the next day and the bartenders were great! Good drinks and always brought us bar nuts and raisins. Very pleasant. Finally I really enjoyed the breakfast! So many options and beautifully laid out.

TripAdvisor review
Friends getaway - 01/11/2017
« Good Serviced 5 star Hotel in the city centre »

Definitely it is a very good 5 star hotel in all aspects, both hardware and software. We had stayed at this hotel last year and come back again for the very good service, as if we were meeting our good friends there, it really highlighted our journey in Yunnan. Especially Emma who did a lot of help on my urgency and cared for me, besides, Yuki, Sam, Ivan, Chang Hai and Kirito, they offered their great help to us. A Big Thanks to you all! They are really the assets of the hotel. Surely we will come back and stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from Sofitel Kunming. We are delighted that you have enjoyed your return visit to us. Thank you also for sharing your kind words of praise with fellow travelers. I will personally ensure that your comments are shared with the Ambassadors. We hope you will visit us again very soon! Kind Regards, Andre Erasmus General Manager Sofitel Kunming

AccorHotels certified review
Anonymous Friends - 31/10/2017
« Team USA Room Reservation/Stay »

April was incredible in helping us secure a huge block of rooms for TEAM USA for the 13th International Worlds Dragon Boat races in Kunming. Your staff, the ambience, your process, hotel location - - beyond words can describe. on behalf of Team USA, thank you!

AccorHotels certified review
Stefan F. Couples - 29/10/2017
« Very satisfied with the hotel and staff »

The staff team worked very hard and were always ready to help. Irina, Max, Emma, Carolyn and their staff in the restaurants and Lounge were kind. We were in the hotel for 21 days. We always looked forward to the delicious breakfasts in the Kwee Zeen Restaurant and the staff there were exceedingly kind. The food was delicious. The variation of foods available was impressive, well prepared and could be ordered fresh from the many stations around the restaurant. There could have been some more variation and choice of foods offered at the Club Lounge, but we were there for 21 days and so it would be hard to vary foods for such a long stay.

AccorHotels certified review
Kunming Business - 27/10/2017
« Overall is acceptable, but have lots of rooms for improvement »

Check in and check out need to be more efficient. Breakfast food is good, except that some food is not warm enough, the oatmeal is too watery. Waiter/waitress at breakfast need to be given training, seems like they don't have any working experience. The floor under my breakfast table and areas around were messy, some food on the floor etc. Stuff inside my hotel room was well prepared, but I was not aware any bed turndown service, I gotta do the curtain with some difficulties as they are behind the big TV. Concierge people can't help you much.

AccorHotels certified review
Roman Couples - 27/10/2017
« One of my best hotel stays ever! »

I spent 5 days in Kunming to watch my wife compete for Australia in the World Dragonboat Championships. I chose to stay at the Sofitel because of its reputation and its close proximity to the inner city.

AccorHotels certified review
Teri H. Friends - 25/10/2017

The hotel is beautiful. All the employees are attentive and professional. One employee, Irina, who works in the lobby, was exceptional. The airlines had lost my luggage and Irina made every effort to locate the missing bag and keep me informed of any updates. I'm not sure if the bag would have ever been found and delivered to the hotel had it not been for her persistence.

AccorHotels certified review
Rittichart S. Families - 25/10/2017
« Appreciate help from hotel staffs »

We enjoy room so much especially the club access. Also really appreciate for hotel staffs to help communicate with our airline staff and get our delay bags back to us in time before next flight.

AccorHotels certified review
Frank W. Business - 25/10/2017
« Would stay again »

Enjoyed the breakfast and the room. Good treatment of Gold member.

TripAdvisor review
Couples - 25/10/2017
« Appreciated all helps from hotel staffs »

We had a very pleasant stay at Sofitel kunming. Enjoy the club access so much, very high quality foods and drinks. We also really graceful for staffs to help us speak with airline to get our delay bags back to us in time before our next flight. Excellent service mind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much indeed for your very kind words of praise for our Ambassadors. They are indeed committed to extend warm, from the heart service to each and every one of our guests! We look forward to welcoming you back soon. Kind Regards, Andre Erasmus General Manager Sofitel Kunming

AccorHotels certified review
Dong W. Solo - 21/10/2017
« Nothing to explain »

Location is very convenient, the service is very good and the facilities are also beyond my expectation.

AccorHotels certified review
Lim Friends - 20/10/2017
« Nice, clean hotel. »

Overall experience was good. Little amenities around the hotel. Room was clean but too dark. More lights should be installed.

TripAdvisor review
Family - 20/10/2017
« kunming »

Very nice property. Need more experienced help. Need more English speaking help especially in the restaurants. Breakfast buffet is very nice. This is a very nice new property that will get better as they get more experienced. Communication is the only real criticism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We truly appreciate your valuable feedback on your recent stay with us at Sofitel Kunming. I am delighted that you had a pleasant stay with us. We have taken note of your comments regarding the English levels in the restaurants. Kindly note that, whilst not all our Ambassadors are fluent in English, we do have a number of team members who speak English, French, German, Russian, Japanese and Arabic. We look forward to welcoming you back again soon! Kind Regards, Andre Erasmus General Manager Sofitel Kunming

AccorHotels certified review
李. Friends - 15/10/2017
« Wonderful night »

It's a very good night I spent in Kunming, and thank for the Sofitel provided us the wonderful eyesight of the city!

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