ibis Leuven Heverlee Hotel 3 stars

TripAdvisor rating 4.0/5 219 reviews
ibis Leuven Heverlee
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Hotel extras

  • Next to E40 highway

  • 5 min from Leuven city center

  • 10 min from Research Park Haasrode

  • Free WIFI throughout the hotel

  • Free car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

ibis Leuven Heverlee

Sint-Jansbergsesteenweg 405
3001
heverlee
belgium

Tel: +3216309559

Fax: (+32)16/230850

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRUSSELS INTERNATIONAL At 25km / 15.53 miles

GPS :50.855718, 4.653305

Our accommodations

Functional and comfortable: this describes ibis Leuven Heverlee. Whether you want to relax or need to work, our rooms will ensure you a pleasant stay with comfortable bedding, a TV and free WIFI included.

Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis Leuven Heverlee

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,290 reviews

tripadvisor

TripAdvisor Rating 4.0/5

219 reviews

Enjoyable

Customer review rating 4.3/5

Bob K. Solo - 29/09/2019 AccorHotels review

Very Polite staff. Nice decoration & perfect cleanliness. 1 small point - Power 230VAC Skts needed at bed side.. (I use a CPAP breathing aid -Luckily I had an extension power cable with me)..

Clean, comfortable, friendly, stylish.

Customer review rating 4.3/5

Paul Friends - 25/09/2019 AccorHotels review

Reception staff were friendly and efficient, the room was comfortable and spotless, despite being on the motorway there was no traffic noise. a nice breakfast, overall highly recommended.

Convenient stop over on the way to Spa!

Customer review rating 4.3/5

Anonymous Friends - 24/09/2019 AccorHotels review

6 rooms booked for a bunch of friends as a stopover on the way to the Belgian Grand Prix. Arrived, rooms ready, friendly staff, and a full fridge behind reception (so, no bar as such, but you can still get a beer!) Amenities in the petrol station next door were handy. Room was clean, and in the typical Ibis style. Breakfast was good. Will definitely use again next year.

Missing

Customer review rating 4.3/5

Dave Couples - 16/09/2019 AccorHotels review

Having stayed at several other Ibis and Mercure hotels, we were surprised that no hot drink making facilities were provided. We also expected a hairdryer in the room. We would have eaten an evening meal before arrival if we had realised that Burger King was the only food outlet on site.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Stays are numbered

Customer review rating 4.3/5

David Solo - 13/09/2019 AccorHotels review

I have stayed at Heverlee several times over the last 5 years. Always delighted with the service and cleanliness. The downside is that any decent food eating outlets are a drive away which make that inconvenient after driving all day to get to Heverlee. Unfortunately it is getting too expensive (compared to similar in UK!) This is so sad as it really is nice but have to be practical.

Pretty much faultless

Customer review rating 4.3/5

Andy R. Families - 09/09/2019 AccorHotels review

Check was very organised & efficient - great reception staff. Room clean & sufficient for needs.

Expedient for Repeat

Customer review rating 4.3/5

Ped S. Business - 02/09/2019 AccorHotels review

Good and pleasant, except the scent and air in the room (bathroom cleaned with Vinegar). The location of the hotel is strategically good and pleasant; with some shops next door and the high way at one side + a bit of farming & greenery at the other side.

Customer review rating 4.3/5

Anonymous Solo - 22/08/2019 AccorHotels review

quiet and nice room, fairly clean. 2 of 3 in the reception were nice, one was a bit pushy and was worried I hadn't paid for an extra which I already had done...

Mr Richard M.

Customer review rating 4.3/5

Richard M. Couples - 19/08/2019 AccorHotels review

I booked the hotel to arrive late as it was nearly half was to my final destination. Unfortunately their were no facilities to make a drink and also no hair dryer for my wife. The room was clean and the bed comfortable. The room, number 9, had a design fault on the shower and water poured out of the hole in the glass for the handle.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Very Convenient

TripAdvisor rating 4.0/5

_richardandzorina Couples - 19/08/2019 TripAdvisor review

We booked this hotel as it was nearly halfway to Mainz to be able travel past Brussels in the evening and continue in the morning. The room itself was very clean, but as we were arriving at 11pm, there were no facilities to make coffee in the room and also no hair dryer. Most of the water from the shower ended up on the floor., I think there is a major design problem with the door, a big hole in the glass to use as a handle allowed water to pour through onto the floor. The bed was comfortable and and least we had a good sleep.

Great hotel along the road.

Customer review rating 4.3/5

Tomas Solo - 15/08/2019 AccorHotels review

This IBIS hotel is well positioned and offers all the basics that one might need on a road trip. The service was excellent from all the staff. The rooms were clean and spacious with a comfy bed and a good A/C. TV was on the smaller side but that's about the only thing I picked up on. Oh and a crack in the wall but I guess it's a slightly older property? I would definitely stay there again!

room change at midnight

Customer review rating 4.3/5

Liz Solo - 27/07/2019 AccorHotels review

room was fine but after I had gone to bed the air conditioner started leaking and dripping water all over the floor which woke me. I had to get up , pack up and change my room, NOT HAPPY

Dear Mrs. P., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Comfortable business trip

Customer review rating 4.3/5

Paul Business - 26/07/2019 AccorHotels review

Overall my experience was pleasant. If there was something to address, it would be internet speed and overall connectivity. Apart from that, good experience. Extremely comfortable, quiet, relaxed environment.

Good value for money

Customer review rating 4.3/5

Stephen G. Couples - 19/07/2019 AccorHotels review

Friendly helpful staff

Good place to stay for Werchter festival

Customer review rating 4.3/5

Robert B. Couples - 16/07/2019 AccorHotels review

Easy place to find. Shame the restaurant has gone not everyone wants or can even stomach Burger King

Good location for overnight stop on the way to Austria.

Customer review rating 4.3/5

Pauline Couples - 11/07/2019 AccorHotels review

Right bed in the right place at the right time.

checking out

Customer review rating 4.3/5

Anonymous Couples - 20/06/2019 AccorHotels review

I am a silver member (previously a gold member). I have pre booked to stay at dozens of Accor hotels over the next few months. But I had a bad experience on my checking out at this hotel. I will email details to Accor direct.

Dear CLARISSA G., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on H8… if you wish to discuss this matter in further details. Sincerely, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Very bad experience

Customer review rating 4.3/5

Neil R. Friends - 12/06/2019 AccorHotels review

We have stayed at your Hotel in Haverlee on around twelve occassions. This year the hotel wa up to it's normal standards which is very good. However, we had a very bad experience with the young male receptionist on the evening of the 6th June. We checked in and ordered three Leife bears,which we payed for at the time. We then asked the receptionist if he could book a taxi for us to go into Leuven. which he did. He then told us that we would have topay the fare upfront as the Taxi company wouldn't come out unless it was prepaid. I then handed over 14Euros. When we arrived at the restaurant the Taxi driver told us " That will be 14 Euros". We explained that we had payed the receptionist. He checked with his company and they had no such record and they had never heard of that happening. WE returned to the Hotel, confronted the receptionist who denied that he had ever taken any money from us. There followed an argument where he and another older employee Began to shout and accused us of lying. I then said that perhaps in future we should go to another hotel to which he replied " Go, I couldn't care less". I am not worried about the amount amount, but I am concerned about the principal of his actions. Three of us witnessed him taking the 14 Euros.

Excellent Hotel

TripAdvisor rating 4.0/5

dace2cc Friends getaway - 12/06/2019 TripAdvisor review

Great hotel. Rooms clean and airy. we have used this hotel several times as a stop over on the way back from southern Europe. They now have a Starbucks and a Burger King next door which is extremely handy.

Much better than I was expecting

Customer review rating 4.3/5

Nick B. Friends - 10/06/2019 AccorHotels review

Comfortable and refreshing,

Dear NICHOLAS B., We very much appreciate your comments regarding your stay at the ibis Leuven Heverlee. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com
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