Hotel - Mercure Rome West
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Mercure Hotel

Mercure Rome West

Viale Eroi di Cefalonia 301 
00128  ROME
ITALY

1,118 reviews
TripAdvisor Rating Based on 1,118 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 22  EUR
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 22  EUR
  • Babysitting on request
  • Air Conditioning
  • ROMA FIUMICINO
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-23:00
    • Opening hours : Week-end 7:00-23:00
  • Snack & beverage machine

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 215 rooms
  • 12 rooms for people with reduced mobility
  • 26 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 838 reviews

Our guest reviews for Mercure Rome West

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,118 reviews
TripAdvisor review
Jeff A Family - 11/09/2017
« Roma West »

Always enjoy staying at Roma West. Good quality hotel at reasonable price. Clean, comfortable rooms and excellent staff. Restaurant is ok and good spa to relax, although the late morning opening is not thrbrsy fofvthpsr wanting early start with exercise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your pleasent comment and thank you for to have appreciated our hotel and our staff. I hope to have you again our guest in your next trip in Rome. Thanks again

AccorHotels certified review
Derek 5. Couples - 06/09/2017
« Excellent Visit »

The cleanliness in the room was outstanding. Often staff were sweeping in the public areas to maintain their standard. All the staff were extremely friendly making one feel very welcome.

AccorHotels certified review
D&m Couples - 06/09/2017
« very friendly staff »

we had to spend the night here after a weekend in Tuscany, to get closer to the airport to catch a very early flight. We would have stayed longer in the hotel. Large room, very friendly staff.

AccorHotels certified review
Gottfried Z. Business - 27/08/2017
« Business Trip to Aprilia »

Nearest Accor hotel to Aprilia, stayed 1 night

AccorHotels certified review
Douglas K. Families - 27/08/2017
« Mr Douglas K. »

A good professional team, very helpful.

AccorHotels certified review
Harry L. Couples - 23/08/2017
« Nice sleep after long flight from australia..... »

1. There was a courtesybus which picked us up from the airport to the hotel and delivered us to a nearby metro station the next day so we had no trouble to connect with our traintrip north! 2. The room was comfortable and we slept well after a delightful dinner at the mercure! 3. All staff were courteous and helpful.. Our stay was much enjoyed!

AccorHotels certified review
Vikas K. Families - 15/08/2017
« Comfortable stay with Grand Breakfast however transportation service needs improvement »

Was upgraded to a suite on arrival, breakfast was awesome even though we are eggetarians we were spoilt for choices with the option of fresh juice machine, boiled veggies etc. Although the vegetable juice machine was missing on the third day with no real notice. Staff around the hotel was courteous but very strict on the breakfast timings as it has to be locked and you can't really stick around to finish your breakfast. I can't understand removing the breakfast food but why would you just ask the guests to leave as the restaurant needs to be locked up. Also on our day of arrival, our train got delayed and we reached EUR Fermi at 9:40 pm which was the agreed time with the reception staff but our transport was not there and had to wait for the next bus :-( We were compensated for this hassle with extra drinks voucher but it was a bit of a disappointment (especially when travelling as a family with 2 kids). 705 bus to the hotel is a joke it is nearly never on time and even our driver said he ended up waiting for it once for 3 hours. Shuttle service is quite limited otherwise and you can negotiate a time with the reception staff but you will not always get your chosen slot.

AccorHotels certified review
Ahbiza Families - 07/08/2017
« Very good »

Clean and nice hotel with friendly staff. Nice location to visit Rome and reach the Ostria beach.

AccorHotels certified review
Said Couples - 01/08/2017
« Thank you »

Its was very proffessional as per standards

AccorHotels certified review
Jim Families - 27/07/2017
« Nice Hotel »

Nice and friendly staff. Clean and comfortable hotel but the Breakfast cost is extremely expensive.

AccorHotels certified review
Riccardo Friends - 22/07/2017
« Very well looked after »

Staff is excellent from the lady on check in to the person in the bar (i can't recall the name however they both deserve praise) Good facility and appropriate location for my needs

AccorHotels certified review
Oscar M. Friends - 18/07/2017
« clean facilities and good staff »

Everything good. Just air conditioning can be a more cooler

AccorHotels certified review
Massimo L. Business - 11/07/2017
« Positivs »

Positiva

AccorHotels certified review
Graham Families - 06/07/2017
« Good hotel »

Clean comfortable experience.

AccorHotels certified review
Anonymous Business - 30/06/2017
« Easy being a guest »

No problems, all worked well. Freiendly and helpfull staff at check-in and -out and during the stay. Easy being a guest.

AccorHotels certified review
Hind-lara M. Families - 28/06/2017
« Comfortable and satisfactory »

This was our second time staying at the hotel. All up to our expectations, found that reception staff to be more fluent in English than before and friendlier. However, major problems with room service: the man who answered was very rude and the food and service we received was not value for our money. Oh, I called reception at 5:00 am in the morning and was very happy that my call was picked up immediately, but I was left on the phone for over one minute waiting for the internet password. I had to call again and asked the gentlemen why he left me hanging on the line and he said " I was busy with another guest." Odd.

AccorHotels certified review
Chris Friends - 21/06/2017
« Nice residential area »

As expected. A bit disappointed with the shuttle service both to the EUR Fermi metro station and FCO airport

TripAdvisor review
Family - 16/06/2017
« The Mercure Roma West Experience »

This was our second stay at Mercure Roma West, it was up to our expectations in terms of comfort, availability of information and friendly staff. Breakfast was great as usual. Check out and check in was smooth. Rooms were spacious and generally clean. However, there is much to be said about room service;. staff handling guest telephone calls for room service should be trained in hospitality and how to market room service rather than scarring customers away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for to have appreciated our Hotel our services and our staff, your satisfaction is for us very important for to continue at improve our standards. Thanks again

AccorHotels certified review
Simon Business - 15/06/2017
« As good as usual »

Efficient check-in and check out Quiet and comfortable room. Good value bar menu.

AccorHotels certified review
Jussi Families - 14/06/2017
« Shuttle, reception were nice, but bar poor »

Breakfast must start earlier because we have had morning flight. You should give any how something small fruits, pastries if early leaving. The reception was pollute and friendly. Bar tender was lacy, no interest to sell drinks for 5 persons group, we have to wait in empty bar.

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