Hotel - Pullman Kaifeng Jianye
Pullman Hotel Pullman Hotel

Pullman Kaifeng Jianye Hotel

4.6/5 678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • XINZHENG AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bike rack facilities (Nearby)
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 186 rooms
  • 54 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 678 reviews

Our guest reviews for Pullman Kaifeng Jianye

100% genuine reviews from our guests

Find out more
Anonymous Families - 04/09/2018 AccorHotels certified review
« great »

my daughter love swimming in the hotel, everything is great. thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you and your daughter soon. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Huwen L. Couples - 25/06/2018 AccorHotels certified review
« Mr »

I asked if I can check in using my Chinese passport before I arrived, the staff told me it’s okay, however they refuse to check In. when I arrived. It’s so terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Brian Couples - 10/05/2018 AccorHotels certified review
« Best hotel stay in last 20 years of travel »

The service and hotel room were outstanding upon arrival until departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Allan T. Families - 24/03/2018 AccorHotels certified review
« Luxurious hotel with marvelous experience »

Staffs greeted us with a big smile and assisted us in the best possible way. Room very cozy and large. Hotel surroundings are well maintained. Hotel location is very near to kaifeng star attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Anonymous Business - 18/02/2018 AccorHotels certified review
« Excellent "Welcomer", attractive hotel, annoying guest behavior, slow check-out and overall departure. »

The best thing about the Kaifeng Pullman was a "Welcomer" named Coco who directed me towards my room after check-in and offered to help with the hotel's evening "Discovery Tour" activity. She was very attentive and friendly and exceeded my expectations for hotel staff service. If the hotel's goal is to make guests "Feel Welcome", she above all other staff accomplished that exceptionally. The hotel is attractive and the room was aesthetic if rather small, and I had a good night's sleep after making the bed softer with an extra quilt. I was glad I could get an air purifier on request, the air quality in Kaifeng was not good that day. There were also some problems with the hotel stay. I could get an air purifier but there was no humidifier available on request even though there was a card in the room indicating that humidifiers were available, so that is some kind of mistake by the hotel. In the hall outside my room there was generally too much noise during the early evening from both cleaning staff and guests, more than usual in hotels in China. Check-out was probably the slowest I ever had, printing my receipt requested the night before required several minutes and calling a taxi took a long wait; maybe the hotel could inform guests about considerable delays to get taxis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL LAWRENCE S., Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will faster the check out procedure and improve the service professionalism. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Jennie Families - 14/02/2018 AccorHotels certified review
« offered by satisfied service, including room, breakfast, luggage and reception »

The long distance from front gate to lobby might make people feel more cold in the winter and the internal temperature of room was a little low.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel provide free buggies service from the front gate to lobby, please ask the hotel door keeper for assistance. we already sent the engineer to check room temperature and we believe will satisfy you more for your next staying. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Anonymous Solo - 10/02/2018 AccorHotels certified review

Room not as booked then changed to ordered room then freezzing cold needed heater. At 1 AM in morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Q. Families - 06/02/2018 AccorHotels certified review

I used to travel a lot and this was one of the best experiences I have ever had. Great location,fantastic view as well as well trained staff, friendly environment. Especially the two managers Ms.Feng and Ms.Qian from front office, they really made me and my families feel like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Vera C. Couples - 29/10/2017 AccorHotels certified review
« Enjoy our 3 nights stay »

Friendly services. Breakfast has great selections, good coffee, however the congee was cold when around 9:30 AM

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vera Siu-Ling C., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive feedback. I will share your comments with our team about congee temperature and make sure you will enjoy it next time.I am very sorry for that. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable. Sincerely, GM James Zhao Pullman Kaifeng Jianye

H L. Friends - 25/10/2017 AccorHotels certified review
« Beautiful guest rooms in a gorgeous setting. »

Room decor is beautiful. Lobby lounge service was a bit tardy. It wasn’t possible to get limousine service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoi Ling Helen L., Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Christopher Couples - 21/10/2017 AccorHotels certified review
« Very relaxing »

Disappointing that no one answered my queries in booking.com "special requests" or the E mail link at the internet site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher B., Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry for not answering your queries from Booking.com by us, we did not check the reservation carefully. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Jame Zhao Pullman Kaifeng Jianye

Emmanuel C. Families - 21/09/2017 AccorHotels certified review
« Great service and beautiful property »

Service was superb at the hotel and the property was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel C., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Xin L. Friends - 21/08/2017 AccorHotels certified review
« Mostly good »

Mostly good,but I suggest that there should be a service of shuttle bus from the gate to the hotel entrance since there is a long way to go . And if you already have this kind of service please notify the guests coz I don't get any information about that and I just walk out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xin L., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. and you are totally right about shuttle service, we do offer it to all guests and we will notify the guests before they arrive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Thomas Solo - 07/08/2017 AccorHotels certified review
« Excellent hotel with very helpful, friendly and professional staff »

The hotel was very comfortable with beautiful rooms and facilities. The breakfast and food from room service was also delicious. The best part of my stay though was the hotel staff. They made me feel very at home and were incredibly helpful with everything I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Francis Henry F., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Kamil K. Couples - 01/08/2017 AccorHotels certified review
« smart room and great desgin,services needs to be improve »

First of all,we are really thankful about upgrade our room,but the staff who take us to the room,he didnt help my wife to take the suitcase in the middle of the night,and also went to the wrong room at the beginning;Second was that i tried to speak chinese when the receptionist dont understand English,but she laughed and change the phone to another receptionist;Third was my wife called to ask the hotel if we forgot shoes in the room after we check out,and we didnt get any answer after 4hrs phone call.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei L., Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Kc T. Business - 15/07/2017 AccorHotels certified review
« Very pleasant stay . »

Stuff were very helpful and polite .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kheng Chong t., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. While I noticed that you were not fully satisfied with Wi-Fi speed, which we will follow up by proper actions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. please feel free to contact us anytime. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Fei Families - 02/06/2017 AccorHotels certified review
« So so »

The service is not quite 5 star

韦. Families - 10/05/2017 AccorHotels certified review
« It was a nice hotel I recommend it. »

We enjoyed everything about the hotel.... food, staff, swimming pool... High marks for our entire stay. Love it.

Anonymous Couples - 22/04/2017 AccorHotels certified review

This is the second time I stayed at this hotel. The atmosphere is extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chung D., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Anonymous Business - 20/03/2017 AccorHotels certified review

Very nice five star hotel

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