Hotel - Mercure Rostov-on-Don Center
Mercure Hotel Mercure Hotel

Mercure Rostov-on-Don Center

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4.5/5 318 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • ROSTOV ON DON
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 89 specially designed rooms.The Mercure Rostov-on-Don hotel offers free WIFI, 3 conference rooms equipped with state-of-the-art video and audio-visual equipment, a restaurant combining traditional Russian cuisine with classic French dishes, and a fitness center.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,384 reviews

Our guest reviews for Mercure Rostov-on-Don Center

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 318 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Oksana V. Business - 07/12/2017
« Thank you for high quality service »

propmt and accurate feedback on the guests needs

AccorHotels certified review
Alexander Business - 21/11/2017

Always a pleasure to return to this charming and wonderful hotel. I have stayed at your hotel many times in the past, and always enjoy the helpfulness of the staff (I would like to give special thanks to Elena), and overall high quality of the experience.

AccorHotels certified review
Yuriy Business - 15/11/2017
« Yuriy »

More or less everything is OK during my last staying at Mercure Rostov on Don. Hospitality, room service, breakfast are OK. Only one remark: very inconvenient shower in the bathroom. To wash the head, you need to tilt, since the mixer is set up to the level of the breast.

AccorHotels certified review
Dan Business - 17/10/2017
« Excellent »

Very good stay. I recommend to all visitors in Rostov. Very well received and all personnel was very kind and professional, attentive to the customers needs. I observed that all visitors were pleased to stay in this hotel, smiles were everywhere on the faces.

AccorHotels certified review
Jose L. C. Business - 26/09/2017

The stay overall was very pleasant and I definitely will come back again for my next visit in Rostov. Since the moment I get to hotel reception and the warm and nice welcome by the lady in charge of my check-in everything was pretty neat. Please praise her and reward her kind service.

AccorHotels certified review
Jim F. B. Business - 21/09/2017
« Excellent Hotel-Great Service »

Very well run hotel. The staff is very attentive and the value is very good in relation to the price. I have stayed at the Mercure Rostov three times over the last three years and the I have never been disappointed. A quick story illustrates the level of service. Our first time staying at the hotel we had a early morning flight and we would not have time for breakfast. The Hotel provided us with a bag lunch to hold us over until we had an opportunity to eat. I would highly recommend staying at the Mercure if you visit Rostov.

AccorHotels certified review
Daniel Business - 09/09/2017
« Nothing to be impressed abot »

Great reception and staff. No way your hotel is 4 stars. Look at your elevator carpet, it is fixed with scotch. Breakfast is really poor. Bread is not fresh and basically garbage. Internet is too slow. Air conditioning wasnt working in my room. I can tell you guys, 3 stars is really generous mark for your hotel. Only the staf is great.

AccorHotels certified review
Ilya Couples - 05/09/2017
« Good as usual »

Nothing new - good as usual

AccorHotels certified review
Eric Business - 13/08/2017
« excellent service provided by local team »

the details such as ' different type of water ' and also preferred ' room' ... all is perfect , very detail and professional. enjoyed my experience in this hotel !

AccorHotels certified review
Eugenie Business - 02/08/2017
« Perfect »

I liked everything, hospitality, guest service, cleaning, breakfast etc. Everything was vey nice!

AccorHotels certified review
Marco Business - 16/07/2017
« Nice Hotel with good service »

business trip in Rostov on Don and overnight in that Hotel. It was very nice with a good service and good staff

AccorHotels certified review
Adrian M. Business - 14/07/2017
« THE PERFECT LOCATION »

Everything was as it should be: extremely friendly staff, clean and bright rooms, very good food.

AccorHotels certified review
Pattra S. Families - 08/07/2017
« Friendly environment, helpful service. »

I am so impress with your staff as they are serviceable. I had a problem on language barrier with an airline, but I got a kindly help from Mr. Vadim to deal with it.

AccorHotels certified review
Ekaterina Business - 19/06/2017
« Very cosy, friendly, tidy, comfortable and peaceful quiet »

The room was very comfortable, having everything needed at hand

AccorHotels certified review
Vladimir A. Business - 01/06/2017
« Very good hotel »

Great location, great personel.

TripAdvisor review
Business - 27/05/2017
« best in Rostov »

Best business hotel in Rostov. Super service from the staff and confort rooms. Nespresso mac in room is highly appreciated! It is my preferred business hotel in all Southern Russia Fed. I'll be back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergioban, Thank you for staying in Mercure Rostov-on-Don Center and for sharing your experience. It is always a great pleasure to receive such a nice feedback. Looking forward to welcome you back soon in the near future. Best regards, Natalia Kovalchuk General Manager

AccorHotels certified review
Andrey Business - 24/05/2017
« good »

everything was good one thing when I ordered breakfast to room it was late as compensation it was for free

AccorHotels certified review
Irina Couples - 23/05/2017
« Overnight stay in Mercury Rostov-on-Don. »

As usual the stay was perfect, no complaints at all. Comfortable beds, nice quiet room, good service, friendly professional personnel. In the morning breakfast was fresh and good.

AccorHotels certified review
Anne G. Friends - 22/05/2017
« We had a very comfortable room in a great location with friendly and helpful staff and a delicious breakfast. »

As above.

TripAdvisor review
malexa2017 Solo travel - 23/04/2017
« Highly recommended »

I did check-in online and when arrived late evening, all formalities were already done. The receptionist was very helpful and within a few minutes I was accommodated in my room. The room itself was spacy with comfortable modern furniture and a beautiful view on Don. I really liked having Nespresso coffee maker and an electric kettle plus good supply of fresh water. Small and clean bathroom, the cleaning service was good. Breakfast buffet had good selection of food and drinks, nothing to complain about. I would stay there again if happen to travel to Rostov. Nice memories..

Our hotel has responded to the review
Our hotel has responded to the review

Dear malexa2017, Thank you for staying in Mercure Rostov-on-Don Center and sharing your experience. It is always a pleasure to receive such a nice feedback from our guests. I will share your feedback with our team and I'm sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to see you again in the near future. Best regards, Natalia Kovalchuk General Manager

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