Hotel - Mercure Sochi Centre
Mercure Hotel Mercure Hotel

Mercure Sochi Centre

Our hotels AccorHotels
4.5/5 744 reviews
All hotels in Sochi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 5900.00 RUB Non member rate
From 5310.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • INTL AIRPORT ADLER
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • EARLY CHECK IN FROM 8AM
  • Shoe shine machine
  • Cash machine
  • Concierge

Leisure and activities

  • Outdoor heated pool open in summer
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Private beach

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 200 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 24 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 3,487 reviews

Our guest reviews for Mercure Sochi Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 744 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 22/03/2018
« Overnight in Sochi »

Modern and clean hotel with great views over the Black Sea. Very reasonable price but breakfast was disappointing with scrambled eggs made from powder. Avoid rooms on the top floor which suffer from a continuous hum from some installation on the roof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter James Hind, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for sharing comments about difficulties during your stay. It is of great importance to us that we listen carefully to our guest opinion. Please be sure that we pay special attention on the quality of products in our hotel and egg dishes on the breakfast contents fresh eggs. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Svetlana Business - 19/03/2018
« Great! »

Thank you for your hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svetlana, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Robin M. Business - 26/02/2018
« Good value for money »

Very good hotel and nice service

Our hotel has responded to the review
Our hotel has responded to the review

Robin M., let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to ask you to share with me your possible additional comments about any difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Николай Ч. Couples - 04/01/2018
« Fine »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Николай Чумаков, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Alena Business - 27/11/2017
« good service, perfect location, friendly staff »

Everything was fine: room, service, breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alena, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Anonymous Business - 21/11/2017
« Alexander D. »

Very good experience for business stay. Convenient location; good quality food;

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander D., Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
H., M. Couples - 11/10/2017
« great hotel location with excellent pool »

all expectations were met

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martine Hilgers, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Nataliya Business - 10/10/2017
« Good hotel »

Clean, good food, nice view from the window

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nataliya, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Nick R. Couples - 02/09/2017
« good clean hotel with all the services of a 4 star. »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear nick r., Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Erich G. Couples - 24/08/2017
« Great Hotel in a Great Country! »

Very Clean and beautiful Hotel , with a good Restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erich G., Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Anonymous Business - 14/08/2017

I like this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey Vladimirovich, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
13214 Couples - 01/08/2017
« Eleven flights of stairs »

My review of your hotel is already published: https://www.tripadvisor.com/Hotel_Review-g298536-d65…-Reviews-Mercure_Sochi_Centre-Sochi_Greater_Sochi_Krasnodar_Krai_Southern_District.html

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Екатерина Владимировна, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в Mercure Sochi Centre в личной беседе со мной, а также в подробном отзыве, оставленном на сайте tripadvisor.com. В Mercure мы постоянно работаем над улучшением качества обслуживания, поэтому мы очень рады получить высокую оценку работы служб гостиничного хозяйства и стойки приема и размещения гостей с Вашей стороны. Мы также признательны, что поделились теми сложностями, с которыми Вам пришлось столкнуться в течение проживания, и подробными комментариями о работе служб отеля, которая получила не самую высокую оценку с Вашей стороны. Ваши комментарии и пожелания были переданы руководству отеля и были тщательно проанлизированы. Будьте уверены, что все возможные меры для совершенствования указанных недостатков предпринимаются на данный момент. Я благодарю Вас за отзыв еще раз и искренне надееюсь, что Вы посетите нас вновь. С наилучшими пожеланиями, МАРИЯ ТРОПИНА МЕНЕДЖЕР ПО КАЧЕСТВУ ОБСЛУЖИВАНИЯ ГОСТЕЙ PULLMAN & MERCURE SOCHI CENTRE 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

AccorHotels certified review
Irena Business - 20/05/2017
« Excellent!!! »

I want to commend exceptionally friendly and helpful staff at the reception, rich and varied breakfast, neatness and cleanliness of rooms, sleeping comfort and wonderful location of the hotel on the sea, close to the beach, restaurants, shops, cultural attractions, sights.

AccorHotels certified review
Anonymous Families - 02/05/2017

Recently stayed here for 4 nights with my Mum. We were greatly impressed. Excellent location, it is only a short walk to Sochi boardwalk and absolutely all the main tourist attractions, nice restaurants, and shopping. Our room was excellent, spacious with a beautiful view of the mountains and Black Sea, comfortable bed, nice bathroom and classily furnished. Staff were very attentive and polite. They were happy to help with anything we asked. Special thanks to Liza who very kindly gave us all information about tourist attractions. Check in was very efficient. I have to give a special shout out to Maria Andreyeva. She was the best!!!very professional and attentive. Thank you! You made our stay in Sochi unforgettable. Hope we will be visiting again someday. In the meantime, I will be telling all my friends about your hotel.

AccorHotels certified review
Anonymous Business - 20/03/2017

Everything was satisfactory, the stuff was efficient. Only 2 notes. 1) the maеtrass was too soft - so I had a back pain after 2 nights; 2) the towels are are too thin, not terry.

TripAdvisor review
Family - 28/02/2017
« Lack of kindness »

Everything was fine except one point - staff on the reception desk wasn't friendly.... Concerning breakfast then it is fine, if you are there at early morning at least till 8-30 PM. But if not, it bring you headache because they can't manage with guests, there is a queue in order to occupy table (15-20 min)....

Our hotel has responded to the review
Our hotel has responded to the review

Dear 558sergeil, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER

AccorHotels certified review
Anonymous Solo - 08/02/2017

It was a wonderful experience from arrival to departure. The receptionists were extraordinary, the room service was excellent, the restaurant was exceptional. I completely enjoyed my stay, will stay there over and over again if I ever have to travel to Sochi. I didn't even want to come back home. The hospitality was beyond my expectations.

AccorHotels certified review
Anonymous Solo - 13/12/2016

Nice staff, comfortable rooms, very good location

TripAdvisor review
Couples - 08/12/2016
« Sochi in December »

It was good but not excellent. I was upset that the pool was not included. Breakfast was ok. In the room was quit. And I was expecting bathrobes, but not it was also not included. The weater was very windy and the hotel is on the hill it was very dificult to reach to the sea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tikhonmaria, Thank you for taking the time to tell us about your experience at the Mercure Sochi Centre. I am sorry that your experience did not meet your expectations fully. Please allow me to express my sincerest apologies. Your feedback is very important for us, as at Mercure we strive to provide a superior service experience for every customer and your comments will be defiantly taken in consideration. We hope to see you in our hotel again, Sincerely, Maria Tropina Guest Experience Manager

AccorHotels certified review
Anonymous Business - 26/11/2016

Was ok. Shower cabin has to be refurbished . Especially floor. Lunch box was terrible. No food, just fruits and bread : fantastic!!!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 5900.00 RUB Non member rate
From 5310.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m Pullman Sochi Centre
Pullman Sochi Centre Hotel
From
From 11600.00 RUB Non member rate
From 10440.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km Swissôtel Resort Sochi Kamelia
Swissôtel Resort Sochi Kamelia
From
From 15400.00 RUB Non member rate
From 15400.00 RUB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SOCHI
See rates