Hotel - Novotel Toulouse Centre Wilson
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Wilson Hotel

4.0/5 1,508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOUR
    • Opening hours : Week-end 24HOUR

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,866 reviews

Our guest reviews for Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,508 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 18/09/2018 AccorHotels certified review
« Helpful & Friendly Staff »

Very central location and good size room. Free mini bar was a nice touch.

Roshan H. Couples - 18/09/2018 AccorHotels certified review
« We are satisfied but there is room for improvement. The level is being downgraded maybe due to the many new beginners forming part of the staff. Lack of politeness also noted. »

Our experience was under expectations as our previous stay was much better. Upon arrival we were given an inappropriate room and had to ask the check in officer to check the booking we made. After this remark she was quite helpful, as for medical reasons I was not allowed to carry any luggage. I was surprised to note that for the welcome drink I was not allowed to consume alcoholic drink and had to pay for a Pina Colada, compared to other accor hotels where I have been before.

B.h. Solo - 17/09/2018 AccorHotels certified review
« Good accommodation and an excellent location in Toulouse »

Efficient check in and as usual good accommodation. Excellent breakfast and very pleasant staff.

James Couples - 14/09/2018 AccorHotels certified review
« Average »

Didn’t not get the room I requested and paid for. Also room was not ready on arrival

David Business - 13/09/2018 AccorHotels certified review
« Good »

Ok service in the bar area was slow

Felt W. Business - 12/09/2018 AccorHotels certified review
« Twas great »

always a great experience with all the different services in the hotel

G. Solo - 10/09/2018 AccorHotels certified review
« Ideal location to explore Toulouse »

Great place to explore Toulouse or just to chill out.

Anonymous Business - 02/09/2018 AccorHotels certified review
« Rudest Staff experience ever. »

I stay at the Novotel everytime I'm in Toulouse on business for many years, this will be the last I'll stay at the Novotel Place Wilson. The staff are perhaps the rudest I have ever experienced in traveling worldwide for the last 30 years. There's no customer is first or right!. I stay at the Pullman in TLS when on pleasure, and by far they are most then expectations meet. I'm sorry to say, but your product is not to expectations. The rooms are serviced with varying quality daily, perhaps depending on the mood of the housekeeping lady. My wife whom accompanied me on this trip was using the gym and was insulted, verbally abused and sprayed with an antiseptic cleaner during a visit from housekeeping. She was using the facilities, however, the cleaner insisted and continued spraying the gym, even though, by body language she was asked to stop. (please note this was at 0900am). When she left and went to her room, of course, the key didn't work so she asked the front office staff for a replacement, at the same instance she complained to the front desk manager regarding her unfortunate ordeal in the Gym, only to be told the cleaner was doing her job! Perhaps not the best human tactic of dealing with people, especially PAYING CUSTOMERS. Nevertheless, no need to go on this subject matter.

Anonymous Business - 27/08/2018 AccorHotels certified review
« Street noice »

A lot of problem with the street noice from my room. A lot of noice on the street till +/- 2 in the morning.

Rachael S. Families - 26/08/2018 AccorHotels certified review
« Nice hotel, family room very comfortable, staff very good. Enjoyed our stay. »

See above.

Seungdae K. Families - 23/08/2018 AccorHotels certified review

People working at the front were all very kind and the location is superb to feel the vitality of the central city..

Afiq K. Families - 22/08/2018 AccorHotels certified review
« Amazing location »

We love the location and the room. Located at city centre and easy access to metro and shopping area

Anonymous Couples - 21/08/2018 AccorHotels certified review
« Very relaxing and enjoyable »

Really enjoyed the spa and the breakfast was delicious!

Couples - 21/08/2018 TripAdvisor review
« Not a one night stop location »

This a modern hotel or one that has been enhanced recently. Our room was well appointed if a little smaller than usual - not a problem for a short stay. The staff were all very friendly and the Cite Breakfast was amongst the best we have had in any Novotel.However, there is nowhere to stop to unload outside the hotel - just a taxi rank - and the nearest car park is several hundred yards away which is fine for younger visitors but not so convenient if you are 80!. It would have been less stressful if the hotel had provided information for car drivers. We would certainly have decided to stay somewhere away from the centre had we known.

Our hotel has responded to the review
Our hotel has responded to the review

Cher client Nous vous remercions de votre visite et de vos commentaires sur le site Nous sommes contents d'avoir été a l'hauteur de vos attentes dans l'ensemble de nos prestations Nous sommes désolés pour le problème du parking en effet Ilya des travaux sur la ville te l'accès est difficile et nous espérons vous recevoir à nouveau lors dans prochain voyage à notre ville de Toulouse sans travaux Sincères salutations Pablo Madueno

Chiara Families - 19/08/2018 AccorHotels certified review
« Helpful staff and great central location »

The hotel was a bright, lovely modern hotel in a central location. All staff were very helpful (reception, bar and cleaners). We had 2 rooms, which were perfect for our family. We also enjoyed a meal at Brasserie Capoul. Observations- 1 Could have done with more than one ‘key’ per room; 2 Breakfast was far too expensive for a family of 5 for 3 nights; 3 Executive Bedroom would benefit from a bath; 4 As it was hot, more bottled water would have been appreciated. This was a much better experience than our previous experience with Accor Hotels in 2015; we had a dreadful stay in Avignon, when booked at one of the Mecure Hotels (the booking was messed up and we were moved to 2 hotels in a 3 night stay!).

Osama Business - 14/08/2018 AccorHotels certified review
« Decent »

Decent hotel. Very good location. Staff was pleasant. Rooms were OK.

Nigel W. Business - 14/08/2018 AccorHotels certified review
« Good standard at a reasonable price at this time of year »

I was working at irregular hours including some nights (Satellite Operations at CNES). I find the Novotel at Place Wilson a good hotel to stay at during these activities, nice location and fairly easy to get to CNES from. It is comfortable. My only real complaint is that when I was sleeping in after a night shift the noise of tables or chairs being pushed or pulled across the floor was very loud in my room and often woke me up. I can only guess that the sound is conducted through the building structure. I guess it was from the restaurant. I was in room 103.

Frank Business - 13/08/2018 AccorHotels certified review
« Tripadvisor »

I already sent my remaraks to tripadvisor.

Couples - 09/08/2018 TripAdvisor review
« nice hotel »

Nice hotel and facilities. Centrally located. Only small comment, there was a persistent smell from the brasserie in the air ventilation system. Novotel website itself has user comments, so why is this survey directed via tripadvisor ? And why 200 characters minimum ?

Our hotel has responded to the review
Our hotel has responded to the review

Cher client Nous vous remercions de votre visite et de commentaires sur le site Nous sommes contents de voir que vous avez aimé votre séjour malgré certaines odeurs de cuisine Nous attendons avoir l'occasion de vous recevoir à nouveau afin de vous faire oublier ce incident Sincères salutations Pablo Maduenosi

L. S. T. Families - 08/08/2018 AccorHotels certified review
« Great service and hotel »

Great hotel in Toulouse, great location

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