Hotel - Novotel Toulouse Centre Wilson
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Wilson Hotel

Our hotels AccorHotels
4.0/5 1,432 reviews
All hotels in Toulouse
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOUR
    • Opening hours : Week-end 24HOUR

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,223 reviews

Our guest reviews for Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,432 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Benjamin A. Business - 16/02/2018
« Best Spa and Fitness in Toulouse »

I was looking for hotel in Toulouse that is offering a nice Spa and Fitness in Toulouse. Since I travel a lot to Toulouse I am happy to have now found it.

AccorHotels certified review
Carl C. Business - 16/02/2018

Very nice indeed

AccorHotels certified review
Noah E. Business - 14/02/2018
« Very comfortable stay »

Pleasant stay, check in and check out was fast and efficient and the staff were very helpful. My only cons was that there was an unpleasant smell in the corridors on the 3rd floor which lasted during my entire stay

AccorHotels certified review
Anonymous Business - 13/02/2018
« Banal »

service Bar et room service mediocre

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur K., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Toulouse Centre Wilson. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Noémie Lozes Chef de Réception

AccorHotels certified review
Anonymous Couples - 13/02/2018
« Hotel right in the center of Toulouse »

On the whole it was a good one apart from our room was on the 3rd floor, the stink there was on this particular floor. We checked other floors and there was no smell. And another thing is when we checked in , they blocked around 120 euro apart from the accomation, for extras. I was promised that they will unblock them when we leave, we left on Sunday and they are still blocked. I have experienced the same thing in other hotels and that's what they all say that the money will b e unblocked on checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the smells, we will make every effort to remedy the problem. Regarding the preautorization of 120 € made on your arrival we cancel it on your departure but in general the bank release money some days after. Don't hesitate to contact us if the money is still blocked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Detlef B. Business - 12/02/2018
« Loud and hot »

It was not possible to open the window, as it was looked. Although I asked to unlock the window – nothing happened. As the air-conditioning system is only heating it was too hot to sleep. In addition the duvet is made for temperature a lot lower than the reachable one – it is too thick! On top of this it was too loud in room 25. The nightly sounds of the adjoin buildings (marked place delivery?, trash removal) kept me awake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DETLEF B., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Pat Solo - 09/02/2018
« Comfortable hotel in good location »

A very comfortable hotel close to the centre of Toulouse, near the main sights.

AccorHotels certified review
German M. Business - 06/02/2018
« Too expensive. Hotel staff did no honor the company corporate rate »

Too expensive. Hotel staff did no honor the company corporate rate

AccorHotels certified review
Anonymous Business - 04/02/2018
« very poor service »

Very dissatisfied with the services, actually there was no service at all. I just got my money taken without even getting details about the hotel, breakfast, spa. My room was smelling like fried food all the time, apparently from the restaurant downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GALINA D., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry about the experience with the preauthorization on your arrival. We should explain more about our process. As discuss by phone we charge the preautorization only for the amount of the stay. The rest will be refund by your bank next days, the delay depends of the bank. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
R. I. Friends - 30/01/2018
« Nice clean hotel, close to city centre »

The hotel was well placed, not overpriced. I enjoyed the room (was lucky and received a room with a view if the park). The bed was very comfortable and the see-through shower was a nice touch. The room was cleaned everyday and bed made. All in all would give the experience an 8.5 (out of 10) I did not appreciate a few things: -staff did not speak english (not even at reception). My husnand knows a little french so we managed, but we were obviously struggling and receptionist kept on speking in French...plus, I didn’t understand a thing so I would say she was either a but rude or difn’t spoke english. -no toilet brush in the bath room. It was embarising, I do believe this is a mus! -heating system did not work properly so the room was a bit chilly at times. -in the picture of the room on hotel webpage you can catch a glimpse of bath robes and slipers but none were available at hotel. It was a nice experience all in all and Toulouse is a city worth visiting! R.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VASILE R., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Anonymous Business - 28/01/2018
« Excellent. »

Great service, lovely room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL L., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Tom G. Business - 24/01/2018
« correct, meeting my expectations »

nice

AccorHotels certified review
Brit Business - 20/01/2018
« Nice hotel »

the location of the Novotel Wilson Toulouse is perfect, middle of city center. I love the style of the hotel, nice & quiet rooms. Small remark, this time my room was in middle of the building, looking at reception area below, I could not open the window and temperature was too warm inside, airco did not help. Bit disappointed by the plastic cups in your room and the plastic egg-cups during breakfast, it would make a big improvement to have real glass and porcelain.

AccorHotels certified review
Anonymous Families - 17/01/2018
« Perfect, central location in Toulouse. Charming staff. »

Located in centre of the city, close to shopping and tourist attractions. Great restaurants within easy walking distance. Bright and welcoming lobby with friendly reception staff. The bar staff were outstandingly helpful and pleasant. Reasonably-sized, modern bedroom with good storage. The bed was not the most comfortable I have experienced in Novotels and pillows slightly uncomfortable but this was a minor criticism. Overall our stay was very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNA S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
E. Couples - 08/01/2018
« Great satisfaction! »

Staff being professional and always at disposal Hotel very well located and room very clean Short stay for this time, but hopefully I would come back longer to enjoy all services suggested by this hotel! Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOLENE E., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Gilles Families - 04/01/2018
« Very good hotel with very faultless service and professional staff »

We have been staying at this Novotel several times because it is very comfortable, perfectly located, and the service is very good for a very reasonable price. For the family of 3 the executive room is comfortable and perfectly sound-proofed. In addition because of a recent health issue I had some special requests, and the staff has made the extra mile to accommodate my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLES M., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Anonymous Solo - 20/12/2017
« Excellent location very good service »

Very good

AccorHotels certified review
Anonymous Business - 19/12/2017
« Very comfortable room! »

Experience was good. I was very comfortable and the staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAN H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Desk Manager

AccorHotels certified review
Noud Business - 15/12/2017
« very nice, big and clean rooms. enjoyable breakfast »

very pleasant

AccorHotels certified review
Anonymous Business - 14/12/2017
« A repeated and continued satisfying experience »

Very pleasant and professional staff. Comfortable spacious rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-MICHEL S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front desk manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 130 m Mercure Toulouse Centre Wilson Capitole hotel
Mercure Toulouse Centre Wilson Capitole hotel
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 220 m Mercure Toulouse Centre Saint-Georges Hotel
Mercure Toulouse Centre Saint-Georges Hotel
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m ibis Styles Toulouse Centre Capitole
ibis Styles Toulouse Centre Capitole Hotel
From
From 81.00 EUR Non member rate
From 81.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 580 m ibis Toulouse Centre
ibis Toulouse Centre Hotel
From
From 58.65 EUR Non member rate
From 58.65 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TOULOUSE
See rates