Hotel - Novotel Toulouse Centre Wilson
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Toulouse Centre Wilson Hotel

15 Place Wilson 
31000  TOULOUSE
FRANCE

1,357 reviews
TripAdvisor Rating Based on 1,357 reviews
See rates
Best price guarantee
From
From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOUR
    • Opening hours : Week-end 24HOUR

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,543 reviews

Our guest reviews for Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael S. Couples - 10/08/2017
« Ideally placed »

Up to Novotel's usual high standard. Place Wilson is close to all the main sights.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Pleasant and comfortable. »

Apart from a faulty door opening device - probably a dead battery in the mechanism - we found the stay very comfortable. Staff were polite but did not believe the door mechanism was at fault until the end of our stay. Food at breakfast was excellent. Food in hotel was average.

AccorHotels certified review
Mary Couples - 10/08/2017
« Positive a very central convenient nhotrl  »

Good overall. Bright clean and modern hotel

AccorHotels certified review
Elainehammond A. S. B. Couples - 09/08/2017
« Very Comfortable »

Lovely quiet room. Air conditioned . Just a bit expensive for breakfast.

AccorHotels certified review
Linda Business - 07/08/2017
« Good hotel, perfect location »

Short business trip, nice breakfast area. Nice room for a single person, would have been a bit small for 2 persons.

AccorHotels certified review
Yaser A. Business - 06/08/2017
« Dissatisfied customer »

Hardly your staff has any friendly smile. Not welcoming or greeting the guest once you enter the hotel lobby but instead they leave to hide them selves in the reception room. The rooms were not checked properly by house keeping before they hand over as the room was like an oven and air-conditioning was blowing hot air. We got another room next day after we complained. Breakfast was limited and when any item finishes, no effort was made by the staff to refresh or replaced the finished item until you tell them to do so i.e cut fruits plate. Still no friendly smile by your staff at the restaurant. Overall , lacking the hospitality and welcoming behavior atmosphere.

AccorHotels certified review
Anonymous Families - 06/08/2017
« great accommodation in the heart of the city »

Very enjoyable, good accommodation, great location

AccorHotels certified review
Terry S. Couples - 31/07/2017
« Oh lovely Toulouse »

Our first visit to Novotel/Toulouse. Great location and we were greeted by lovely receptionists who made sure we knew everything we needed. The modern, airy feel to the reception area created a good first impression. The room was fine and had all the facilities expected. The bed was comfortable though the pillows were a little firmer than my wife and I may have expected/liked. The only dIsappointment for us was the breakfast. The selection available when we eat was poor. The 'hot' food was cooler rather than hot, and despite there only being a few guests the staff were not attentive in either keeping the buffet stocked or clearing away used dishes. A shame, but it did not spoil our stay! Check out was fine, and once again, very good service from the receptionist.

AccorHotels certified review
Ms Families - 30/07/2017
« Family stopover  »

The overall stay was fine but the check-in process was for some reason very chaotic - we did the online check-in to get the keys at the arrival and received the confirmation SMS saying the keys and room are ready - when arrived at the desk we were informed that another half an hour is needed for the room preparation... not very cool when you arrive with two young kids after long drive - it looks like the accord automated check-in system is not working

AccorHotels certified review
Neta S. Families - 26/07/2017

we didn't gat the room we expected to have in the first knit after I pointed that ' for the second knit we moved for a much better room that satisfied as.

AccorHotels certified review
Anonymous Business - 22/07/2017
« No verification of my status, hence no upgrade nor special treatment »

General decrease of standard in all Novotel brand hotels. There is no longer Hair conditioner in the room! No upgrade or possibility of upgrade after checking my status.

AccorHotels certified review
Noel C. Friends - 21/07/2017
« M R Noel Charlish »

The check in staff had very limited English language skills and were impersonal

AccorHotels certified review
Kevin S. Couples - 17/07/2017
« Location plus »

Truly enjoyed the gym sauna and spa👍 Accor always top service Location is the best in the city👍👍

AccorHotels certified review
Anonymous Solo - 11/07/2017
« Satisfactory »

Agreeable

AccorHotels certified review
Boto Z. Business - 11/07/2017
« Stay great, breakfast can be improved. »

Breakfast: Prefarable more vegetables: paprika, cucumbers ... Scrambled eggs should be prepared without milk (milk in eggs gives a thinned not original taste)

AccorHotels certified review
Romi Couples - 10/07/2017
« Perfect »

Everything was perfect. The room and the service.

AccorHotels certified review
Erik Business - 08/07/2017
« OK, but could have been better »

I was placed in a single bed room, even if I had ordered and payed for a standard double. This was due to a full hotel, but then I consider a lower price to be in place. I am holder of a accor gold card, but was neither offered upgrade (not so strange due to the full hotel) nor a welcome drinik. I think it would be nice from the receptionist to say that there are no upgrades available if that´s the case, so that you know they have checked. You should not have to ask for yur benefits as gold member.

AccorHotels certified review
Ang C. Business - 06/07/2017
« Clean room and fantastic location »

Overall was good. However, the Superior Room 145 was abit small as compared to Room 143.

AccorHotels certified review
Anon Business - 06/07/2017
« nice location »

Breakfast buffet badly organized. Coffee machines should be clearly visible at first sight, not behind a corner. Whenever you have drinks, glasses should be closely placed. Have you notice if you want t glass of water milk, glasses are meters away? Same for food....I had to ask to find where the dishes were.... they should be placed where food is, not in a corner. The experience was dissatisfying for the several "tours" I had to make to get my breakfast on my table. I still could not find butter or Jam.... and I gave up.

AccorHotels certified review
Julian A. Business - 05/07/2017
« one detail ruined it all »

thanks for the opportunity to give feedback. I found the hotel facilities very satisfying, nice and friendly welcomming by the staff, very helpfull, and a correct breakfast, nice and friendly staff on the morning shift. One thing I did notice and that should be corrected is the condition of the shower, I found a used bar soap in the shower, this was for sure from the previous guest. this are thinkgs that must not happen on a 4* hotel as the Novotel for information I stayed on room 151

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 130 m Mercure Toulouse Centre Wilson Capitole hotel
Mercure Toulouse Centre Wilson Capitole hotel
From
From 96.00 EUR Non member rate
From 91.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 220 m Mercure Toulouse Centre Saint Georges Hotel
Mercure Toulouse Centre Saint Georges Hotel
From
From 83.00 EUR Non member rate
From 83.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m Hotel Du Taur (Opening September 2017, future ibis Styles)
Hotel Du Taur (Opening September 2017, future ibis Styles)
From
From 75.00 EUR Non member rate
From 75.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 580 m ibis Toulouse Centre
ibis Toulouse Centre Hotel
From
From 51.75 EUR Non member rate
From 49.16 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TOULOUSE
See rates