Novotel Toulouse Centre Wilson Hotel 4 stars

TripAdvisor rating 4.0/5 1,622 reviews
Novotel Toulouse Centre Wilson
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Hotel extras

  • Enjoy the relaxed way of life of the south west, right in the heart of Toulouse

  • Prestigious events area including a reception space measuring 2,906 sq. ft. (270 m²)

  • Inviting bar with musical entertainment

  • Sauna, hammam, whirlpool bath and fitness room

  • Video games area and indoor playground

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Toulouse Centre Wilson

15 Place Wilson
31000
toulouse
france

Tel: +33561107070

Fax: (+33)5/61219670

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   14-16-22-23-29 JEAN JAURÈS

  • JEAN JAURES :   A ET B JEAN JAURES

  • By plane

    TOULOUSE BLAGNAC At 10.5km / 6.52 miles - Shuttle paying

  • By train

    GARE MATABIAU At 1.2km / 0.75 miles

GPS :43.605235, 1.447107

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

Superior Room with a queen-size double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with queen-size double bed and double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with a queen-size double bed and double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA BRASSERIE DU CAPOUL

Type of cuisine: French

Benefiting from an enviable location and remarkable surroundings, the long-standing Capoul brasserie has welcomed in so many new eras that it now forms part of the pink city's heritage. Come and rediscover the charm of a traditional brasserie.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL CAFÉ BY CAPOUL

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for a perfect moment. Enjoy a break

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 230

  • Maximum capacity: 104 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,932 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,622 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.3/5

Martyn G. Couples - 08/08/2019 AccorHotels review

Very good

Dear MARTYN G., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Chef de Réception

Excellent

Customer review rating 4.3/5

Josep Families - 05/08/2019 AccorHotels review

Staff very welcome. Great room and amazing breakfast

Dear JOSEP T., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front office Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 02/08/2019 AccorHotels review

Good experience

Dear MEHDI S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

A short stay in Toulouse (passing by)

TripAdvisor rating 4.0/5

LondonerFrance Solo travel - 30/07/2019 TripAdvisor review

Arrived on 26 July at 1 o'clock in the morning after a flight delay (caused by the heatwave and storms). IT system has been cut off; but my bedroom, prepaid, has not been fully cancelled (arriving beyond cut-off time). The gentleman, on night-duty, was very helpful and professional. Ensuring that, while he was switching the system back (which takes a few minutes), and finding another room, I was relaxed and in...a my new room. Many thanks to have been nice, professional and helpful! Great location, a few minutes walk from the city historic centre and close to the airport ! Great breakfast and nice staff the next day!! I shall come back, unfortunately this was for a too short stay, heading to the Pyrenees ! Thank you! (Merci beaucoup au personnel, respect!)

Highly professional!

Customer review rating 4.3/5

Ras F. L. Solo - 29/07/2019 AccorHotels review

Excellent attitude from a staffer; despite arriving well after midnight due to a very delayed flight. My bedroom was not fully cancelled (prepaid but it should have been); but the IT system was closed (therefore not possible to quickly give me a bedroom) and the gentleman on duty did his best to make it an unstressed experience while trying to find a rapid solution. This was done quickly enough and I had a bedroom while he was fixing everything! Highly commendable attitude, I will be happy to come back just for that! Great location (at the centre of the old town) and great breakfast ! Overall short stay but enjoyable experience!

Dear RASA O., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super

Customer review rating 4.3/5

G. Couples - 28/07/2019 AccorHotels review

Super week-end

Bonjour , Un grand merci pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est bien déroulé. Nous partagerons vos appréciations avec toute l'équipe. A très bientôt Noémie Lozes Chef de Réception

Very nice hotel and very confortable!

Customer review rating 4.3/5

Marcos G. Business - 22/07/2019 AccorHotels review

I have been very confortable in the Novotel Center Toulouse. I have just had a problem with the air conditioning during my last night. They have changed me twice the room but no air condition. At the end the had a good commercial gesture so everything ok!

Dear MARCOS G., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In fact, We had an issue with the air conditionning during your stay, and we apologies for it. We fixed the air conditionning. It will be a pleasur to welcome you again in a fresh bedroom. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.3/5

Mark Couples - 21/07/2019 AccorHotels review

Adequate rather than impressive. Not the luxury one would associate with the price. Staff excellent however and internal link to restaurant very useful.

Dear MARK C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

feedback

Customer review rating 4.3/5

Lisa H. Couples - 20/07/2019 AccorHotels review

very good

Dear BRIAN h., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not too bad for the money but I would not stay here again.

Customer review rating 4.3/5

Anonymous Business - 20/07/2019 AccorHotels review

Good for those walking around the city, but not recommended for anyone who uses a rental car. The hotel has no parking spaces. Nearby parking buildings cost 25 - 30 Euros per night. Check-in was slow. Small room and bedding was not comfortable.

Customer review rating 4.3/5

Jamie B. Business - 17/07/2019 AccorHotels review

Everyone was very helpful. Only thing is I wished that the air conditioning was better at cooling.

Dear JAMIE B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check the air conditionning in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

The best Ibis ever!

TripAdvisor rating 4.0/5

506helikaarina Couples - 13/07/2019 TripAdvisor review

We have stayed in many Ibis hotels in several countriies and this was the nest experience! Location in Toulouse city center was great, walking distance to all major sights. High standards, renovation has been made with excellent taste!

Cher client Nous vous remercions de votre visite et de vos commentaires sur le site Nous sommes très heureux de voir que vous avez aimé nos prestations et notre emplacement central Nous attendons pouvoir vous recevoir à nouveau lors d'un prochain voyage Sincères salutations Pablo Manoque

Nice Hotel

Customer review rating 4.3/5

Martin Business - 12/07/2019 AccorHotels review

A comfortable hotel. My bag was accidently given to another party and they left Toulouse with it. However the hotel did everything to get it back to me on time. Maybe control this a bit better.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I'm sorry again about the bad experience you met with your bag. We do all the best to find it and give it to you before you left Toulouse. We must be more vigilant with the bags especially when there is a group. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Noémie Front Office Manager
Customer review rating 4.3/5

Emily S. L. L. Solo - 08/07/2019 AccorHotels review

My stay at Novotel Toulouse Wilson Center was perfect! Room was very clean from bed sheet to pillow cases and to bath towels. I slept very well at night and wake up feeling fresh. Hotel staff was very friendly and helpful especially Arthur at front desk who always answer my questions with great smile and positive professional attitudes.

Nice clean hotel, good value and great location.

Customer review rating 4.3/5

Simon C. Couples - 04/07/2019 AccorHotels review

Fantastic

Great location and service

Customer review rating 4.3/5

Bruce V. B. Business - 24/06/2019 AccorHotels review

Good stay. My door key stopped working. This has happened on every occasion I have stayed at this hotel. I keep it in a separate pocket away from any electronic devices

Top Novotel

Customer review rating 4.3/5

Soulla Families - 24/06/2019 AccorHotels review

This is by far the best Novotel I have stayed in worldwide and above the usual Novotel calibre .Location in Place Wilson could not be more central with shops restaurants and the central sites on your doorstep. The central forum of the hotel with its glass roof and attractive Eiffel Tower montage is teeming with light . The hotel location is a buzz with activity. Breakfast is excellent. Wellness Gym complete with sauna steam room and fitness room was a delight. Only slight snag is the small paper cups for hotel drinks in room but easily resolved by requesting if we could borrow china mugs from hotel crockery for our stay which was not a problem. Will definitely stay again.

Dear SOULLA K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well-appointed room with sleek, modern styling

Customer review rating 4.3/5

Maureen B. Business - 23/06/2019 AccorHotels review

The room was comfortable and well set up for a business traveler. There was a nice desk, the makings for coffee and tea, and a refrigerator stocked with water. The bathroom had a unique modern design and was very usable. The only things lacking in my room were an iron and ironing board. Additionally, I did not receive my bill by email as was promised, so now I have to track it down.

Dear MAUREEN HEARNE B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For information, iron and ironing are not provide in the room but you can, at all time, ask one a the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disrespected by staff

Customer review rating 4.3/5

Z. M. Families - 22/06/2019 AccorHotels review

Me and my family were there for 14 days , only one thing made my family upset. On 13 Jun afternoon, we came back from outside ,and that day happened to be "victor Hugo festival" ,we unable to park our car in the car park. We were seeking assistant from front desk, a gentlemen wearing black jacket attended us ,upon listened our query he did not even look at me ,with disrespected tone told me " just park at capital". I am a foreigner ,I am not familiar the surrounding so I replied where is capital ,he finally look at me and straightway speak French to someone else who just passing by ,and went to have conversation with that person. Racism was the word came to my mind, I trying to hold my anger ,did not want to explode in front of my young children. Later I came back to front desk ,trying to talk to him ,and he no longer there ,but found out his name is PABLA - a duty manager that day. This was even more unacceptable ,a professional trained manager does not know basic communication skill such as eye contact ,also racial discrimination for people who not able to speak French. Whole stay was nice, but just because of one person ,we did not feel welcomed, and on top of this ,the damage control was not observed, I already complained to other front desk staff and express myself want to talk to Mr. PABLA, but I didn't receive a signal call from any staff before check out 2 days later, this made me doubt about your hotel system ,no feedback loop and never put customer at first.

Functional but very noisy

Customer review rating 4.3/5

V M. Couples - 20/06/2019 AccorHotels review

Room was functional, had everything we needed but despite requesting a quiet room when booking and the hotel not appearing to be full we were put in a very noisy room backing on to the multi storey car park so sleep quality was non-existant and for this reason we wouldn't recommend or return. Breakfast was very good.

Dear VANESSA M., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures for the room allocation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager
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