Hotel - Mercure Samui Chaweng Tana
Mercure Hotel Mercure Hotel

Mercure Samui Chaweng Tana

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4.0/5 686 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KOH SAMUI
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-10:00/19:00-22:30
    • Opening hours : Week-end 08:00-10:00/19:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 80 rooms
  • 61 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 562 reviews

Our guest reviews for Mercure Samui Chaweng Tana

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 686 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Richael M. Couples - 15/02/2018
« Toll »

Tolles Zimmer Toller Pool Tolles Personal Tolle Location

AccorHotels certified review
Jenny R. Friends - 12/02/2018
« Wonderful hotel & staff »

We we’re extremly satisfied with the very beautiful hotel but mostly for the really kind and helpful staff all around the hotel. We felt really welcomed and the athmosphere was so serene and relaxing. It was like coming home, but much better! Most of all I want to give a big thank you for the people working in the reception for helping me a lot after my passport got stolen in Koh Tao. They were so understanding and helpful with all the rebookings and calling around for us. THANK YOU so much!! I’ve seen many hotels in my life and I can say that this has definitely been the best one I’ve stayed in. Keep up the good work and I hope the hotel managment will keep taking a good care of the staff, because that shines through in the great customer service. I would anytime stay again in this hotel and I will also recommend this hotel to everyone! Thank you again and all the best wishes to everyone who’s working in Mercure Samui Chaweng Tana!

AccorHotels certified review
Mohammed A. S. Couples - 05/02/2018
« Perfect »

Very nice and big comfertable room , very nice pool , 2 minets walking to the beach, 7elven and family mart , thai food resturant , indian Halal food, exchang money, massage , pharmcy, bars, they can arrange for you tourism trips with best prices, transfer to airport they have from hotel with 500 THB and if u r member 400 thb, if you want to to the center where is Macdonalds Burger king and shops just ten minets walking, very good staff,, Sira you are the best I will never forget your kindenss and how helpfull you are with us, my best Mercure hotel really

AccorHotels certified review
Anonymous Solo - 23/01/2018
« Wonderful »

Lovely hotel with beach access and the staff were very pleasant

AccorHotels certified review
Marek Solo - 18/01/2018
« Perfect stay in Ko Samui »

I loved the beach access and hotel stuff was very friendly

AccorHotels certified review
Anonymous Solo - 14/01/2018
« No issue and comfortable »

Very comfortable with wonderful staff

AccorHotels certified review
P. Couples - 11/01/2018
« Friendly »

Comfortable, clean, good location, very friendly staff

AccorHotels certified review
Gloria L. Couples - 29/12/2017
« Small but comfort, a pity that no gym is provided »

The crews are nice and sincere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUK LAN GLORIA LAU, We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding about the gym, We have a plan to expand the hotel on the beach side with more facilities and also gym. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina-Operation Manager

AccorHotels certified review
Songkiet S. Friends - 13/12/2017
« Great location with cozy atmosphere »

Not much far from Airport and nightlife. Easy to go anywhere from here. For Gold and Platinum accor, don’t expect to get upgraded the room type here much. It has only 3 Suits room in this hotel, mostly unavailable for upgraded. The decorations are cozy and beautiful.

AccorHotels certified review
Tiffany Friends - 08/12/2017
« Friendly and helpful staff »

Front desk and pool bar staff are very friendly and helpful. Everything we requested was promptly delivered to us and check in and check out were very easy. Pool is very nice and relaxing. Easy walk way to the beach and nice private beach area. Rooms were big and had everything we needed. I enjoyed my stay very much! Only thing was location was a little far from the main chaweng area and transportation was quite pricy when added up in the end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIFFANY TAK TUNG TSE, We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANG Guest Service Agent Supervisor

AccorHotels certified review
Na… Solo - 26/11/2017
« Lovely hotel well located »

Very enjoyable thank you. Room was lovely

AccorHotels certified review
Anonymous Families - 17/11/2017
« my holiday »

excellent service, staff and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Putiwan, We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Should you have any comment concerns about check in experience please feel free to contact me directly at rd… and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina- Rooms Division Manager

AccorHotels certified review
Robert T. Business - 12/11/2017

Air conditioner cant turn off n temperature cant set and water tap not have hot water

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT TANMIZI, Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on email rd… if you wish to discuss this matter in further details. Sincerely, Nina

TripAdvisor review
Couples - 04/11/2017
« Romantic building in Mediterranean style »

The building has a romantic layout, with wood work and red ochre stones, patio, fish pond, fountains and garden around the swimming pool. The staff is fantastic, they are always ready to help. Good room service too. Fantastic location in the South of Chaweng, with all commodities at walking distance and easy taxi ride to city center. Own beach area with small restaurant.

AccorHotels certified review
Jenny H. Friends - 14/10/2017
« Centralized location. Courteous staff. Comfortable rooms. »

The room was clean and comfortable. However there was a dead cockroach found on the floor in the toilet. Centralized location at Chaweng. Courteous staff.

AccorHotels certified review
Anthony W. Couples - 02/10/2017
« Very enjoyable stay. Helpful and cheerful staff. Surely will visit again. »

Once stepped in the hotel lobby. Joey greet us with a very smooth cheeck in and provide us with detailed hotel information. I would specially like to say thank you to Tang and Maffi on arranging the ad hoc change of our checkout time, answering our questions about the area around and gives suggestions on making our stay more perfect. Thank you all of your care and smiles making our trip an unforgettable one. I would definitely choose to stay with Mercure Tana again, see you ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Should you wish to make any further booking please do not hesitate to contact me directly at rd… Sincerely, Nina Rooms Division Manager

AccorHotels certified review
Jan Couples - 30/09/2017
« Perfect place »

Clean, neat, with very friendly staff, right on main street in Chaweng beach. It is close enough to walk through the shopping area, but far enough away from the crowded areas. Has its own private beach club with stocked bar and bar food available, that is just a short walk across the road. Meals in the restaurant have good variety. There is a terrific swim up bar at the pool, just when you need it after a very hot and humid day.The front desk staff were very helpful when we need them to ring and cancel a booking. Would definately recommend this hotel and will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANICE B., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Rooms Division Manager

AccorHotels certified review
Miki Friends - 26/09/2017
« Great time in samui! »

The Mercure is in the quiet side of chaweng, 15-20 min walk from the center. The staff is excellent and help in any problem. Breakfast very good. The hotel has nice pool and private beach. The hotel very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAELA L., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tang GSA.

TripAdvisor review
ulf_m_eklund Business - 07/09/2017
« One night stay »

Mercure Samui Chaweng Tana Hotel is an average hotel with good location. They have nice staff and good service. Noisy in room due to music nearby. The air condition not cool enough. The Breakfast is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ulf_m_eklund Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to air condition and music are well noted. All Department Head concerned have been informed and will ensure that this problem will not reoccur to another guest. For the air condition, It is an unexpected situation as the failure supply of electrical power from the electrical substation. These had an impact to cut off chiller at night even when the engineer reset the chiller, it will not automatic turn on the air condition in your room. We hope your concerns will not deter you from returning to our hotel and should you consider staying again with us. Warm Regards, Nalinee K.

AccorHotels certified review
Nice P. Families - 30/08/2017
« Staff very nice joey and mafi ftont desk »

Nice location not as busy. Food ok wifi good. Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear RHONDA B., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

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