Hotel - ibis Lisboa Parque das Naçoes
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Parque das Naçoes Hotel

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4.0/5 994 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi connection
    • High-speed Internet
    • WIFI in the communal areas
    •  FREE WiFi
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LISBOA
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 113 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 24 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    •  FREE WiFi
    • Opening windows
    • Radio in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 4,309 reviews

Our guest reviews for ibis Lisboa Parque das Naçoes

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 994 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Mp Business - 15/05/2018

It was ok, breakfast was nice. However, one night I wanted to have a small meal. I asked for a burger. The servant went away, came back and told me that they were out of cheese burgers. So I said okay, let me have a sausage sandwich. Once again he took my order. Stayed away a bit longer and then came back saying - we dont have any sausage sandwiches. So I went out instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikael P., I deeply thank you for the time dedicated to the comments after stay in our hotel. I am really sorry for this incident and apparently I would say even communication problem, can you tell me the date of the restaurant service? Indeed the evening of Eurovision, we had an extraordinary service and some products have finished tonight there, for cons, I find it amazing that the employee takes your order with a replacement product that we never had on our map . I really want to know what date it is important for me to check with the team. I hope to have the pleasure to welcome you back home, with a nice tray in your room or on our terrace soon completely renovate for nibbling at will. Looking forward to hearing from you (my e-mail address if necessary sy…) Best Regards Sylvie Lopes Manager

AccorHotels certified review
Martin Couples - 15/05/2018
« Convinient location to Altice Arena »

Very close to Altice Arena and convenient shops and restaurants next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUBEN S., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Simon B. Couples - 15/05/2018
« Great stay but a few improvements could have made it better »

We had a wonderful stay at the Ibis but a few suggested improvements would be 1. There was one spare pillow in the room, with two people staying a second spare pillow in the room would have been welcome. We did ask at reception and were provided with a second spare pillow promptly. 2. We paid in Euros on arrival. However, a prepayment was taken for £330 in by bank account. This was then cancelled but as we paid in cash I am not sure why this was actioned and there was no mention on arrival. 3. The service at the bar in the evening could have been better. The bacalau was €10.50 and it was microwaved and provided without bread or side which was a little surprising. Not the best meal although the pizza was good. I would like to say that the receptionists were friendly and welcoming and the room clean and comfortable. We would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON B., Thank you for your comments so detailed that they undoubtedly allow us to return to our teams and do better naturally. For the pillow question, our rooms are equipped with two pillows on the bed and an extra in the wardrobe of the room, on request, we put the number of pillows requested by the client and I see that it has been well taken into account. I think that during the booking confirmation you had a request for authorization and not a pre-payment procedure that allows us to guarantee reservations beyond 18 hours arrival time, for payment, you can either use this authorization or we proceed to its cancellation and you make the payment in the most convenient way for you. Receptionists must explain this procedure anyway. Our restoration are indeed pre-made products, purchased from our referenced suppliers, I am sorry to check that this was not completely your taste and I think yes, our employees must do better, more, and spontaneously .... It is in this sense that we accompany our teams in the field ... I take note of all this and get closer to the catering manager Rui Monteiro for a better briefing to his team A big thank you and have the pleasure to see you again with a catering service without fault. Best Regards Sylvie Lopes

AccorHotels certified review
K L. Couples - 15/05/2018
« Functional »

Extremely well located close to the main railway station, metro, exhibition and concert halls, and a large shopping mall. Just three stops from the airport. A modern hotel with clean tight bedrooms equipped with soft beds and good bathroom. Breakfast was a basic continental style and chargeable as an extra, even though reception had told us it was free to all guests. Better value breakfasts are available in the shopping mall.

AccorHotels certified review
Anonymous Families - 15/05/2018
« Great location for the event »

The hotel staff is incredible friendly and professional just missed the communication with the customers on an incident appending during the Eurovision.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL A., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Tina Solo - 14/05/2018
« Perfect stay! »

Loved the hotel, everything was excellent, friendly staff, perfect location. Would definitely stay there again when next time visiting Lisbon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTINA N., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Anne S. Couples - 14/05/2018
« We were very happy with our stay. »

The staff were very friendly and helpful and we enjoyed the good choice of food at breakfast time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE S., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

TripAdvisor review
Solo travel - 14/05/2018
« Best experience ever! »

Highly recommend this hotel to anyone visiting Lisbon! Staff is very friendly, reception available 24 hours a day, rooms pretty spacious and cleaned daily, luggage storage room available (with no additional charge!), fast free WiFi, breakfast available for small extra charge, Altice arena (former MEO arena) is 3 minutes away by walking, Vasco Da Gama shopping centre with lots of places to eat is 5 minutes by walking too! Airport taxi charge was only 8 euros, but if you fancy getting to the hotel by metro - it’s only few stops away and Oriente Starion is just around the corner! Had a 3 night brilliant stay and definitely going to stay in this hotel next time I visit Lisbon.

AccorHotels certified review
A R. M. Couples - 13/05/2018
« Another fabulous experience »

A welcoming atmosphere with comfortable rooms (plenty of places to plug and charge things), wonderful bed and a freshly prepared and tasty breakfast. Everything is fuss-free and guests are treated like visiting friends. Superb hotel and staff.

AccorHotels certified review
Tinka Business - 11/05/2018
« Very nice visit, full of good experiences, friendly people. »

It was nice and friendly hotel. The staff was very kind and helpful. We were enjoying during the breakefasts, they were very rich and tasty. We also enjoyed listening to the good music in the morning.

AccorHotels certified review
William B. Couples - 11/05/2018
« Retired »

Nice hotel, good location

AccorHotels certified review
Chequered S. Families - 10/05/2018
« Great hotel near to all modes of transportation »

Great hotel with lovely lobby, good facilities and close to all modes of transportation to get around Lisbon. The only thing I missed was tea/coffee making facilities in the room which is the norm in England. However, the room was clean and comfortable. We enjoyed our stay.

AccorHotels certified review
M. Friends - 09/05/2018
« A night before a flight »

It was only one night to spend while waiting for the flight. The hotel is fine at its location to spend an evening not in the central Lisbon but to visit the park and trade center and see the other Lisbon. We came to oriente by train and the hotel was conveniently close. 10 mins by taxi to the airport. The room is standard, fine for the night, quite. The only thing was confusing - no hand towels. Weird if I stay longer, for instance. The staff was nice to offer an early breakfast with all food. No over or super things from ibis - this is it.

AccorHotels certified review
Kevin Couples - 08/05/2018
« Clean, modern and simple. »

Nice, clean, modern room. Nice bed. Finishing second are functional, not fancy. A bar fridge would have been nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN L., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
V M. D. S. Families - 07/05/2018
« Excellent »

Wonderful and friendly staff who made the stay very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIRGILIO MARTINS DA S., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Anonymous Solo - 07/05/2018
« A fresh, clean , easy to get to hotel which is very close to rail station and airport. »

My room was just as described on internet. Very clean and fresh, checkin and out process quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEANETTE R., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Bev H. Friends - 06/05/2018
« Comfortable hotel, convenient area, a pleasant stay. »

It was our first visit to an Ibis Hotel. The staff were very pleasant & helpful. The bed comfortable. The free wifi was very good. We met our friends who were also staying in the hotel in the bar & the atmosphere was very nice. We had a good time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEV H., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Alphard Solo - 04/05/2018
« courteus »

Helpful and attentive staff

AccorHotels certified review
Mark Couples - 01/05/2018
« This hotel exceeded our expectations! »

We were very impressed by the staff and cleanliness of this hotel. The room was clean and the bed was very comfortable. The breakfast was very good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK B., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

AccorHotels certified review
Anonymous Business - 01/05/2018
« Restful »

Comfortable, excellent location and pleasant staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM RAE D., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

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