Hotel - ibis Lisboa Parque das Naçoes
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Parque das Naçoes Hotel

4.0/5 1,074 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi connection
    • High-speed Internet
    • WIFI in the communal areas
    •  FREE WiFi
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • LISBOA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 113 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 24 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air Cooling System
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    •  FREE WiFi
    • Opening windows
    • Radio in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,952 reviews

Our guest reviews for ibis Lisboa Parque das Naçoes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,074 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eduardo Y. C. Solo - 30/09/2018 AccorHotels certified review
« I like to see the sunrise in Lisbon from Parque das Nacoes. »

The hotel is very enjoyable. It has all i need for a short term stay with good quality: sleep, shower, food and 24 hours desk service. And Parque das Nacoes is one of my favorite spots in Lisbon, with convenient connections to other places through the train station (Oriente) or airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARDO c., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Anonymous Business - 26/09/2018 AccorHotels certified review
« Short and relaxed business trip with family »

This has been a nice stay in Lisbon for a short and relaxed business trip with family

Ira L. Business - 26/09/2018 AccorHotels certified review
« Good »

Good stay, but staff was not very helpful and kitchen served frozen meals but did not advertise that.

Elaine Friends - 25/09/2018 AccorHotels certified review
« Great airport stay over »

Room large well presented bed comfortable breakfast great.

Sebastiao P. X. N. Families - 25/09/2018 AccorHotels certified review
« Amazing staff »

Good hotel wit a 5* service. The staff is very friendly and support to the maximum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIAO N., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Katie Business - 21/09/2018 AccorHotels certified review
« Great Location, USB ports in rooms A+ »

Room was very clean and comfortable. The bathroom was a good size, and plenty of towels and shower gel/shampoo Was impressed USB ports were available in the room, and that there was a powercube in the room so no hunting for powerpoints. The gym was good, didn't know there was one until i emailed the hotel as it was not advertised on the website, nor was the Sauna

David Y. Couples - 18/09/2018 AccorHotels certified review
« Comfortable and Convenient »

Ideal location for visit to Lisbon. Staff extremely helpful.

Lyudmila P Family - 18/09/2018 TripAdvisor review
« Great location, all standard for Ibis services »

Location is super- we've chosen to be closer to airport due to early flight, it takes just 7 min by taxi. also whole Vasco da Gama centre is there with food, shops, entertainment. Metro takes fast to historic part. Teleferico is also just there, so great to try and get to Oceanarium. Breakfast standard for Ibis, but good that it's available from 4 am so even with early flight we could have some snack.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyudmila P Thank you very much for your comments. We were very pleased to find that you appreciated our hotel and the service of our staff. We hope to see you soon at Ibis Lisboa Parque das Nações. Best regards Sylvie Lopes

Martins Couples - 15/09/2018 AccorHotels certified review
« Typical Ibis - clean, functional, friendly and handy for most things »

This Ibis is one we come back to once a year as it has everything you need, everything works, good (continental) breakfast choice and very friendly staff. Located 5 mins walk from Oriente Station and big shopping mall. 3 Metro stops from airport, and has "overground" train to Sete Rios bus station (and on to Sintra). It now has a gym and sauna for 2018. Price is less than others in this area although no bargain.

Ron D. Families - 14/09/2018 AccorHotels certified review
« pleasant stay »

My wife and I would recommend this hotel for the reason that it is close to the train station and very close to the airport. We came in by train from Porto and stayed here overnight in order to catch a plane home the next day. It is perfectly located for both.

Anonymous Solo - 13/09/2018 AccorHotels certified review

Great place to stay near Oriente in Lisboa. Clean, simple, nice people.

Anonymous Friends - 13/09/2018 AccorHotels certified review
« Great customer service »

One of the trip participants had health problems and therefore we had to cancel last minute. The hotel management was very quick and helpful in helping us manage this issue and turned this unlucky event into a pleasant experience

Anonymous Families - 13/09/2018 AccorHotels certified review

Impecável

Eva A. S. Families - 12/09/2018 AccorHotels certified review

Agradable y tranquila

Our hotel has responded to the review
Our hotel has responded to the review

Dear EVA ARRANZ S., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Jt Business - 11/09/2018 AccorHotels certified review
« great, very enjoyable »

easy, everything worked very well and I was very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH T., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Simon W. Solo - 11/09/2018 AccorHotels certified review
« Short and sweet »

Easy to locate, convenient parking outside ( although i was lucky with timing). Friendly welcome. Excellent location for the Oriente train station, exhibition centre and huge shopping mall.

Couples - 11/09/2018 TripAdvisor review
« Great 2 night stay »

Great 2 night stay, easy to get to by taxi from the airport and just around the corner from the oriente station. Very friendly staff, we arrived at 1 am and staff were very welcoming. Ample quality breakfast. The room was very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roam618032 Thank you very much for your comments. We were very pleased to find that you appreciated our hotel and the service of our staff. We hope to see you soon at Ibis Lisboa Parque das Nações on one of the next trips. Sylvie Lopes

S. Business - 09/09/2018 AccorHotels certified review

Disappointed by the no action to have an iron

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Lisboa Parque das Naçoes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Effectivement le jour de votre séjour, les fers disponnibles dans l'hôtel étaient tous occupés, nous prévoyons de mettre en place pour cela une salle à repasser pouvant ainsi être utiliser à tout moment. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sylvie Lopes Directora

Rhonda Solo - 05/09/2018 AccorHotels certified review
« Rude and Unhelpful »

I did not realise that I had booked three rooms for one night. How this came about was that my brother and his wife as well as myself were staying overnight on the night my brother and his wife flew in from Frankfurt [2nd September]. I booked two rooms for that night. I then decided I would come in a day earlier and went to the web site and entered 'Change Booking'. I did that to change my stay for the 1st and 2nd September. However your website did not update my booking but rather did an additional booking for me for 2 nights. When I checked in at the hotel on the 1st I confirmed that the hotel had me down for a second night and that my brother and his wife were also booked in for the following night. Nothing was said about my having an additional room for the second night but confirmed that there was a booking for my brother. When I checked my brother and his wife in on the night of the 2nd September the man on duty asked me what I wanted to do about the third room. I was a bit taken aback but it was late and I been out at the airport for several hours and my brother and his wife had flown from Australia. We just wanted to go to bed. The next morning I asked that the credit of the 3rd room be applied to breakfast for the 3 of us as well as parking. I was told that was not possible as there was no credit because I was a 'no show'. I said I was standing in front of the lady on reception so I could hardly be a 'no show' and I was also advised that I should have cancelled the booking. I asked how it was possible to cancel a booking I did not even know I had made. I ended up paying for breakfast but I was not charged for overnight parking. Gee thanks. So the hotel had an extra +/- Euro 80 from me - I was treated so badly, there was no attempt to negotiate an amicable resolution. I will never stay at another Ibis hotel and I have not renewed my Accor hotel card.

Anonymous Solo - 05/09/2018 AccorHotels certified review

everything was great, except the wifi wasn't strong enough to open netflix

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