Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

4.0/5 1,231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 40 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,106 reviews

Our guest reviews for Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,231 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hossam M. Business - 19/03/2019 AccorHotels certified review
« Convenient location/price »

One of my preferred hotels in Dubai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hossameldin Ahmed Ibrahim M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Room Division Manager

Tom H. Couples - 19/03/2019 AccorHotels certified review
« March holidayb »

Nice hotel in the location I needed to be. Rooms clean and nice. Pool area shabby and stairway to it needs refurbishing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas h., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, Also we have noted your comment with regards to Pool & stairway hence we assure you to work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Room Division Manager

Anonymous Business - 18/03/2019 AccorHotels certified review

Hotel is clean an tidy, staff memebers are kind and helpfull. I have been placed in a room above the disco, i needed to ask 5 times ( 2nights) to change the loud room. It was unpleasent and could not sleep for 2 nights. Really unexaptable. Last 3 nights was finally ok, after i received a room on the 4th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanka T., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reena Patil KHOT Room Division Manager

Jose L. G. Friends - 18/03/2019 AccorHotels certified review
« Very good »

Just good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Luis G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Room Division Manager

Roniel Business - 17/03/2019 AccorHotels certified review
« Excellent »

Everything was great. The staff was really gentle, breakfast was good and vast. The room was comfortable and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roniel Jose N., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Room Division Manager

Anonymous Couples - 16/03/2019 AccorHotels certified review
« Meh. »

The quality of the hotel, compared to other mercure hotels is under expectations. The staff is amazing and always to help, but the hotel is not 4 stars for sure. Old and not mantained furniture, clean but rusty instalations ( again, not the cleanig department fault) unproper isolation ( first floor could hear the music from the pub. It had the amennities of the brand, yet did not fell like I was hosted in "mercure"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anca Stefana K., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reena Patil KHOT Room Division Manager

Dariusz G. Business - 13/03/2019 AccorHotels certified review
« I was in your hotel over the 6 years many times . I am very happy . »

As I highlighted above between 20… I was in your hotel many times , its like second home .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dariusz Wladyslaw G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Anthony N. Business - 12/03/2019 AccorHotels certified review
« Director »

I was quite satisfied, the staff were friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony Kamunya N., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

B. Families - 12/03/2019 AccorHotels certified review

very disappointed with booking, not the same as i was expecting , very surprised that i had to ask for extra bed to accommodate my family , it should more clear and precise about the room and the booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Djamel B., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gold Hotel Team

Stefano Business - 11/03/2019 AccorHotels certified review
« Excellent quality, it is a pity about the noise »

Excellent service, I appreciated the kindness of the staff and the mineral water in the room every day. Room very large, comfortable and clean. Breakfast varied and plentiful. The only negative issue is the noise caused by the disco and the lounge bar on the ground floor, which on the first floor bother up to over 2 am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stefano C., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Antoine E. K. Business - 09/03/2019 AccorHotels certified review
« standard accor service »

Good experience. I always stay at Accor Hotels for Business and Vacation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Antoine E., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Anonymous Solo - 07/03/2019 AccorHotels certified review
« Good room, helpful staff and nice breakfast. »

Good with friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dharmesh M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

R. Business - 05/03/2019 AccorHotels certified review
« Nicest place in Jumeira »

Nice place. Helpful staff. Clean room. Free covered parking. High quality breakfast. The only drawback was the sound of the night club as I was in first floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sherif Ahmed Mohamed Hohamed R., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Abdalla G. Couples - 04/03/2019 AccorHotels certified review
« Honestly, I expected more »

Was pleasant, bits and pieces were missing but didn’t affect the total experience, the staff was friendly and helpful, the service is prompt and accurate, but the valet service needs more improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdalla G. and Amal B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

John L. Solo - 03/03/2019 AccorHotels certified review
« A very welcoming hotel with ALL staff fully determined to make the guest feel at home. »

I had originally booked for only 2 weeks, which was extended by 1 day subsequently, and was then going to an apartment in Ajman but, following 2 1/2 weeks there, I vowed to return to the Mercure and was helped admirably by Mr James who secured my last 10 days for me. I find it difficult to say how the hotel could improve its services as there were no failings to my mind. Well done Mercure, I will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John Howard Alan L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Svilen S. Families - 01/03/2019 AccorHotels certified review
« Absolutely high level of customer service »

I want to thank to the whole team and the management of the hotel. It seemed that the General Manager is great in the inspration of the team to be on highest possible level. I will make detailed preview in TripAdvisor as this servey is only internal, but may I thank Madam HNIN, which was absolutely perfect on check-in and check-out. As a manager in Accor Hotels I can honestly say that she is a Heartist person, absolutely involved in ACDC program. Not everywhere You can find such kind of service. Thank You Mercure Gold for making our Dubai trip memorable. Thank You Mr. Drewitz for managing on this level and thank You madam HNIN for the effort to make our stay wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Svilen Valeriev S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Archit J. Families - 26/02/2019 AccorHotels certified review
« Superb stay !! »

We enjoyed our stay in Dubai with Mercure Gold. It was very comfortable and pleasant stay there. I was happy of making right choice while picking up a hotel for my first trip to Dubai. It's location was in proximity to most of the landmarks in Dubai. The guest services were always available as and when we asked for. Thankyou entire team for making our stay memorable. Best Wishes Archit J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Archit J., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Mohammed B. M. Couples - 25/02/2019 AccorHotels certified review
« More than home away from home »

Always a pleasant stay at Mercure Al Mina Dubai, from concierge to manager, each and every single member is helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed Bin M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Nayden K. Couples - 25/02/2019 AccorHotels certified review
« Great staff »

Good location, amazing breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nayden K., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Will R. Business - 25/02/2019 AccorHotels certified review
« Great business hotel and great for Indian experience »

The hotel is close to many areas of Dubai. Good prices. Shirt taxi ride to beach,main shopping areas and the works trade centre for which they run a shuttle bus. The hotel is not new but well maintained.if you want a reasonable priced hotel within short reach of north and southern regions then this is well located.good for a business traveller . If you like Indian food then this hotel is for you. The rooftop bar has great selection of tandoor and kebab selections . The staff are always most welcoming .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. William R., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

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