Hotel - Mercure Gold Hotel Al Mina Road Dubai
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Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai  P O Box 66431 
  DUBAI
UNITED ARAB EMIRATES

1,035 reviews
TripAdvisor Rating Based on 1,035 reviews
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From 149.00 AED Non member rate
From 134.10 AED Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,193 reviews

Our guest reviews for Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,035 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Muhammad F. Families - 14/08/2017
« Fantastic  »

Greetings of the day. I have been staying with different hotels in dubai it was the first time in mercure gold hotel al Mina I will not write long speech i will explain in one word it was just AMAZING staff where super friendly room were clean and big and very nicely decorated will see you again very soon and I would like to recommend to everyone who they are looking for Leisure.

AccorHotels certified review
Stony J. Couples - 12/08/2017
« 3rd time staying here nice hotel close to the Dubai Mall, swimming pool needs a refurb »

Our stay started off on a slight bad note as we arrived and was informed our room wasn't paid for even though I had personally done the booking and had received an email from the hotel confirming this. After several hours talking to manager he agreed to let us stay the night without payment allowing me to contact my bank to clarify if the payment had been processed or not ( I wanted to make sure before I made another payment for almost £500). We was able to clear things up and payment was made the following day. The staff are friendly and helpful. Duringbour stay the reception area was under refurbishment so a little noisy and out of place. The swimming pool areas is in need of refurbishment too (even if it's just a lather of new paint) the hallways smelled like damp or like the carpets were wet and not properly dried. Our first round had a strong smell of damp and requested to move 5mins after arriving (glad to say they did move us immediately). This hotel is really suitable for business or short stays and you require access to the centre. I wouldn't say it's family friendly as there's not much for kids.

AccorHotels certified review
Jane Business - 11/08/2017
« extremely satisfied »

Am Jane from Kenya .My stay at the Hotel was very pleasant. The rooms , meals were wao. Thank you.

AccorHotels certified review
Kim L. Solo - 08/08/2017
« Wonderful »

My stay was wonderful, the staffs were amazing. They are all friendly even the receptionist

AccorHotels certified review
John M. Business - 01/08/2017
« Mainly ok room smelled a bit foisty  »

Staff friendly , food often cold particularly the soup . Roxanne was excellent in preparing the room and always worked with a smile

AccorHotels certified review
Nabil Business - 25/07/2017
« Prof. Dr. »

Great experience but unfortunately work in progress disturbed little the stay

AccorHotels certified review
Anonymous Business - 22/07/2017
« Nice  »

Nice

AccorHotels certified review
Larry Business - 19/07/2017
« Great  »

Always nice.

AccorHotels certified review
Ashit D. Business - 18/07/2017
« Great Value for money »

Comfortable stay and once the renovations are over, it should be a great hotel to stay in. restaurant was nice and seemed to be very popular with locals.

AccorHotels certified review
Anonymous Business - 13/07/2017
« M Bonser »

Short but enjoyable

AccorHotels certified review
Dee A. C. Business - 10/07/2017
« Love this hotel and will always stay here when in Dubai have also recommended it to all our friends. We had a lovely room this last stay and it was very much appreciated as we were so busy .  »

see above

TripAdvisor review
Business - 10/07/2017
« Breakfast to spensive (22€)for the products offered »

Breakfast: 22€ Old Bread, Wet and messy croissants. Very poor quality on fruit's. Poor yogurt offer etc etc. Room 430 ok but very noisy throug the external air contitioning instalationin the neibor house.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First of all, we would like to thank you for staying at Mercure Gold Hotel and for taking the time to share your experience of your stay. It is with regret to learn about your disappointment and dissatisfaction in our hotel services during your stay, please allow my sincere apologies for not meeting up your expectations. Please be informed that your comments has been taken seriously and brought to the attention of the concerned department head for immediate action and to ensure that these issues will not occur again in the future. Thank you for the detailed comments and we still hope to be able to welcome you back in the near future. Sincerely, Sven Drewitz General Manager

AccorHotels certified review
J.nick Friends - 08/07/2017
« Excelent »

Bueatiful,clean,and very nice hotel service

AccorHotels certified review
Gaurav P. Families - 05/07/2017
« Stay was not as per expectation. »

It was OK. Not good.

AccorHotels certified review
Cw Business - 04/07/2017
« Mr »

Good even though there was construction work going on.

AccorHotels certified review
Tenesha T. Solo - 28/06/2017
« AMAZING and AFFORDABLE »

Staff was excellent very helpful! Loved it even with the renovations! I would stay here again!

AccorHotels certified review
Mark Business - 25/06/2017
« Great people, good restful stopover »

The staff were very courteous and friendly and helpful. The shower had great flow but could have been warmer. The hot water jug was dangerous - would not turn off and steam came out near the top of the handle and gave me an unpleasant burn. Bed was great; comfortable.

AccorHotels certified review
Mercy D. Couples - 24/06/2017
« Mrs »

My stay in your hotel was amazing and satisfying for me. I love the staffs how they accomodate their clients. Noeme and Gelyn were both fantastic they have both have the attitude on how to delight clients. The room was okay very comforting. The place cannot be compared with others as you have the unique facilities. I would love to keep coming in your hotel.

AccorHotels certified review
Steven W. Business - 23/06/2017
« Nice staff, hotel pleasant, food awful, boiler suits worn in dinning room. »

The staff are excellent, the hotel is clean and the rooms pleasant. The food is very limited with very little for westerners, I have stayed many times and it is always the same. I also dislike having my evening meal with gentlemen wearing boiler suits and work boots (Macdermotts Offshore).

AccorHotels certified review
Anonymous Couples - 07/06/2017

It was enjoyable as it was Ramadan, The room was very nice and the reception was understanding about the early check-in. The food ordered from room service was not good

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