Mercure Gold Hotel Al Mina Road Dubai 4 stars

TripAdvisor rating 4.0/5 1,262 reviews
Mercure Gold Hotel Al Mina Road Dubai
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Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai
P O Box 66431
BUR DUBAI
66431
dubai
united arab emirates

Tel: +97143019888

Fax: (+971)4/3459994

Contact email

Check-in from 14h00

Check out up to 12h00

  • DUBAI LOCAL BUS :   AL MINA ROAD

  • By plane

    DUBAI INTL AIRPORT At 12km / 7.46 miles

  • By train

    DWTC METRO STATION At 2km / 1.24 miles

GPS :25.242944, 55.275497

Our accommodations

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk. Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

Standard Room with 1 single bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: x3
  • Area: From 35
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 35
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Room with 1 Double Bed + 1 Sofa cum Double bed

  • Max. number of persons: x4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite with 1 double bed

  • Max. number of persons: x6
  • Area: From 55
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 Double Bed + 1 Sofa cum Double bed

  • Max. number of persons: x4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SENSES

Type of cuisine: International

Open 24/7, Senses is our all day dining venue featuring an international a la carte menu. Breakfast served from 6:30 am to 10:30 am and until 11:00am on Fridays and Saturdays.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Headlines

Type of cuisine: Thematic cuisine

Experience traditional Indian recipes with favorite Kebabs and Curries. Open every day from 7pm to 11pm.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Temptation Terrace Lounge

Type of cuisine: Indian

Temptations Bistro & Terrace is located on the 6th floor of Mercure Gold Hotel, in between old and new Dubai. This is the rooftop to visit if you want to enjoy tasty Indian food, shisha along with cool views of the Dubai skyline.

THE LIQUID LOUNGE

Photo non contractuelle / Strictly non binding

Let us entertain you with live music and live football on the screens, pool table and dart board. Don't miss the Happy Hour and daily specials. Open every day from 6pm to 3am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more
Mercure Gold Hotel Al Mina Road Dubai Meeting Room

Our guest reviews for
Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,248 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,262 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.1/5

Anonymous Families - 19/05/2019 AccorHotels certified review

Batter than before

Dear Mr. Hassan Ahmed I., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

It was good

Customer review rating 4.1/5

Marcia C. Business - 18/05/2019 AccorHotels certified review

Comfortable, clean and relaxed setting, The staff was quite helpful and pleasant.

Dear Ms. Marcia Monica C., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager
Customer review rating 4.1/5

Mercedes Q. Families - 15/05/2019 AccorHotels certified review

Very satisfied

Dear Ms. Mercedes Protasio Q., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager
Customer review rating 4.1/5

Anonymous Solo - 11/05/2019 AccorHotels certified review

elpful staff close to tourist venues

Dear Ms. Estelle T., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Uncomfortable

Customer review rating 4.1/5

Sam Business - 10/05/2019 AccorHotels certified review

The clubs in the lobby where incredibly loud, I specifically asked for a room on a higher floor to be sure I wouldn't hear any noise from these clubs. The staff behind the check-in counter were very slow clearly frustrating some of the other guests. If i wasn't traveling for work and the hotel had not already been booked, I would have preferred to stay anywhere else. I will not recommend this hotel to anyone.

Dear Mr. Sam William M., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gold Hotel Team

Very down to earth hotel with attentive staff at every level

Customer review rating 4.1/5

John L. Solo - 09/05/2019 AccorHotels certified review

This is the 3rd time this year that I have stayed here so that says something surely. Rooms are clean and functional and the staff excellent. As I said in an earlier survey, with a supermarket just steps away from the front door of the hotel, I am amazed that some mini bar prices are so inflated. Overall though delighted to recommend this hotel to any persons looking for good value for money

Dear Mr. John L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Good rooms, good location but unfriendly service

Customer review rating 4.1/5

Shantanu Business - 09/05/2019 AccorHotels certified review

I spend around 200 nights in hotel every year, so here's some feedback for your improvement- The most important feedback- the front desk guys and specially the girls needs training on customer service. They DONT SMILE, DONT LISTEN and are RUDE. The only girl whom I have seen smiling and listening is Sapna. Regina is outright rude and have an attitude which shows she is completely uninterested in what's happening with guests. Often there are only 1 people at the front desk thus causing an unnecessary queue which is time consuming. Secondly, Room service standards need to improve- for all the 7 days, I have to ask separately for hand towels and face towels, which should be a normal placement in the washroom. Even the tissue were not refilled. Vacume cleaning was inadequate.

Dear Shantanu D., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gold Hotel Team
Customer review rating 4.1/5

Siobhán M. Couples - 09/05/2019 AccorHotels certified review

The staff at the front desk were exceptional. Always trying to help us with our needs. The breakfast was great too. We went to the night club for a drink though and it was awful . They offered me a few drink as it was ladies night but then made both my husband and I pay for both drinks . Very off putting so never went there again.

Dear Ms. Siobhan Moira M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have take good note of your remarks regarding your experience in the bar for corrective measure. Once again, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Really Good Hotel (Joshua B.)

Customer review rating 4.1/5

Joshua B. Families - 09/05/2019 AccorHotels certified review

I had a great experience. the only thing I did not like was that in the rooms they do not come with wash cloths for bathing when they should. I had to ask numerous times for a was cloth. Also the breakfast and dinner deals should be a little bit cheaper while you are there trying to enjoy your stay... You guys also need an ATM installed in your facility. And I don't lick the fact that I will be charged when I have visitors when I have already paid a certain amount. If that is the case the you guys should make a system that if you are having guest they can stay one night for free it doesn't matter how many guest. and you make a copy of their passport and what room they stayed in so you can know how many times they have been there. and its in your system. If they come back then it is chargeable. Its just an idea. If you like this idea I would like credit for it and accommodations. Over all it was a great experience that you. you will be seeing me next time when I visit.

Dear Mr. Joshua Nathaniel B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Satisfactory

Customer review rating 4.1/5

Mike N. K. N. Business - 09/05/2019 AccorHotels certified review

Check-in and check-out was quick and the front office personnel are accommodating. Room service was prompt and the room was fresh after every clean-up. The restaurant( dining) was well lit with enough space for enjoying a meal. I'll definitely stay in your HOTEL this coming Summer when I visit Dubai

Dear Mr. Mike Nelsom K., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Very comfortable room and delicious Indian food

Customer review rating 4.1/5

Linda Couples - 09/05/2019 AccorHotels certified review

Very comfortable room and delicious Indian food and welcoming staff

Dear Ms. Zena L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris Fourment General Manager

Superfriendly helpful staff

Customer review rating 4.1/5

Ben Couples - 09/05/2019 AccorHotels certified review

Superfriendly helpful staff, Hotel needs a good maintenance. Halls and rooms are smelly.

Dear Mr. Benjamin V., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Dubai Stop Over

Customer review rating 4.1/5

Edwin P. Families - 09/05/2019 AccorHotels certified review

Only 3 nights and too short, will try to make another trip soon.

Dear Mr. Edwin John P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Amazing experience.

Customer review rating 4.1/5

Raja A. Couples - 08/05/2019 AccorHotels certified review

This is my first time i am staying at your hotel and i got to say that i m impressed with your services and also the room is really nice. I'd want to stay here again whenever i visit dubai again.

Dear Mr. Raja A. A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Friendly and efficient staff.

Customer review rating 4.1/5

Mark A. Couples - 07/05/2019 AccorHotels certified review

Hassle free.

Dear Mr. Mark A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Mercure Gold Hotel Al Mina Road Dubai Stay

Customer review rating 4.1/5

Osama D. Couples - 06/05/2019 AccorHotels certified review

My feedback for the last 2 stay in Mercure Gold Hotel Al Mina Road Dubai, were unpleasant. 1st stay the toilet was missing a lot of amenities had to request it 2 times. 2nd and last stay was also related to toilet as the smell of it was really bad and wasn't clean. Regards.

Dear Mr. Osama Deed Fahed H., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Short but pleasant stay

Customer review rating 4.1/5

Olivia F. Couples - 05/05/2019 AccorHotels certified review

It was first time I decided to stay with mercure n it was nice stay.. Ms. Sapna at reception was very hospitable and smiling.

Dear Ms. f. M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Very good to stay hotel

Customer review rating 4.1/5

Kamal K. Business - 05/05/2019 AccorHotels certified review

Good cooperation good hygiene good food and good price

Dear Mr. Kamal k., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Mercury is pure gold

TripAdvisor rating 4.0/5

johnlovell41 Solo travel - 04/05/2019 TripAdvisor review

This moderately priced hotel is ideally situated close to the centre of town. I’m now on my third stay here this year and keep coming back. The rooms are comfortable and pleasantly furnished. The staff in all departments are knowledgeable and friendly from the lowest to the management and I have found them most helpful on several occasions. I will return!!!

Dear johnlovell41, We would like to thank you for sharing your experience of your recent stay at Mercure Gold Hotel. It gives us honor to read your feedback expressing your satisfaction with regards to the facilities and services offered at our hotel. We have shared your positive comments with our team as it gives us motivation to deliver an exceptional customer experience and we are certain that we have built a good rapport for continuously patronizing our hotel services in the future. Once again, thank you so much for choosing Mercure Gold Hotel. We hope to have the pleasure of serving you again in the future. Sincerely, Mercure Gold Hotel Team

very good.

Customer review rating 4.1/5

John Business - 03/05/2019 AccorHotels certified review

Hotel room was very nice would like to stay longer next time.

Dear Mr. John Reyfred L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team
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