Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

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4.0/5 1,094 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,447 reviews

Our guest reviews for Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,094 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ramy Solo - 16/02/2018
« Great »

Wonderful experience

AccorHotels certified review
Chris Business - 16/02/2018
« consistant and clean »

very pleasurable stay, only slightly jilted by told that we had purchased 9 drinks when we only had 6, this was a struggle and got poor reactions from the lady waitress after this being brought up.

AccorHotels certified review
Jen L. Couples - 15/02/2018
« Mrs Jen L. »

My husband and I enjoyed our stay at the Mercure Gold Hotel Al Mina Road Dubai, we liked it very much - must say the customer service provided is hard to match. Everyone was friendly, the hotel location is great! We recommend this hotel for new and frequent traveller - to experience the difference.

AccorHotels certified review
Amine B. ". Business - 13/02/2018
« Mercure Gold Min Road »

Very courteous staff, nice things such as restaurant and bar opening late night, especially for customer like me who arrived and looking for a dinner.

AccorHotels certified review
Yosri Business - 09/02/2018
« Nice hotel ruined by night club »

We come here every year to visit Arab Health as much of your clients probably do around that time. The overall hotel price/quality is good and the service as well. The problem that ruins the stay in this hotel completely is that theres a nightclub downstairs (headlines) where not only in the weekend (if that was the case i understand) but every single day of the week theres a party till 3-5 in the morning! This causes alot of non-hotel guests to visit the lobby making noise and litteraly makes the first two floors of the hotel atleast unhabitable. Doesnt make it feel like a decent hotel at all. Some of my colleagues had to change rooms because of this as they need to wake up early in the morning.

AccorHotels certified review
Iain M. Business - 06/02/2018
« Exceptional staff and a very reasonable rate »

My 2nd visit was very good,I did experience a slight problem with the bedside carpet smell,the staff promptly shampooed the whole carpet in room 216 . Even allowing me a late check out due to my night flight. The spa facikities should be expanded in my opinion and the hotel would surely benefit from offering this service.

AccorHotels certified review
Anonymous Business - 06/02/2018
« Aldossari »

Has a high music sound

AccorHotels certified review
Sonya S. Business - 05/02/2018

Very nice over all

AccorHotels certified review
W. M. Business - 04/02/2018
« Mr.W. M. »

Nice, clean and well served service. the staff was very cooperative and supportive.

AccorHotels certified review
Dinesh V. Business - 03/02/2018

being a Platinum Member - DId not feel that warm Welcome. No Lounge Facilities No Accor Dining Disc structure as I enjoy in Asia No Welcome Drink on Arrival / Fruit Platter of any special serving.... NO ROOM UPGRADE PROVIDED

AccorHotels certified review
Kimmeh Solo - 03/02/2018
« Peaceful »

My stay was good. Had a peaceful night.

AccorHotels certified review
Jonathan T. Business - 02/02/2018

Excellent stay all around kind and informative staff

AccorHotels certified review
Gt86 Business - 02/02/2018
« Good value for money »

Short business trip. Helpful staff. Clean. Slightly dated bathroom. Shower could be better. Noisy at nights.

TripAdvisor review
Business - 01/02/2018
« Reasonal price »

I had stayed for business trip for Arab health. Overall quality is normal and staff was nice. One bad thing is found on tiny weird looking bug on my bedside. I had to squeeze to kill it and the weight scale did not work which was not fixed before I leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear heehwank, Thank you for selecting our hotel and for sharing your comments. We appreciate the positive review about our team and also take the feedback seriously with regards to your dissatisfaction during your stay. Kindly accept our sincere apology if we did not fully meet your expectations. Please be informed that we have addressed your comments to concerned department heads for necessary action and measure to avoid future occurrence. It is our hope that you will give us another chance to be in your service again in the near future. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
Mr U. K. Business - 30/01/2018
« Mr k. »

Its was fantastic n service was brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Usmangani Gulam Haider k., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
Niswar Friends - 30/01/2018
« Enjoyed the stay »

I am very regular customer to Mercure and some time you have to look after you guest, I never get any upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Niswar H., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
Anonymous Business - 29/01/2018
« Not much sleep »

Not very enjoyable as each night the music was so loud from downstairs that I had little sleep. Being close to the service areas there was also too much noise from this as well. The shower did not drain properly in my room and I would be standing in inches of water each time. The drains need cleaning as I could smell them. Breakfast is great, service is quick and I was lucky enough to have been given a much earlier check which I am so grateful for. Just a few things need addressing and definitely the noise issue. I was in Dubai for two days for meetings and I feel my ability to conduct business was affected by my lack of sleep unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Aleta B., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
Dilip Couples - 28/01/2018
« Comfortable stay »

Stay was comfortable . Hotel location is great ! Parking is easy and most of the time available. Food is also tasty in all different Restaurants . Desk staff is also very helpful and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dilip Laxman T., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
S. Solo - 27/01/2018
« Comfortable stay in spacious room. »

The room was quite spacious, clean and comfortable. Staff were also friendly and helpful. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Shinal Simeeta S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

AccorHotels certified review
Naser A. M. Couples - 20/01/2018
« Every time I come I feel so welcome »

So nice of font office staff and feel so good always staff given all there best and kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Naser Ahmed M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

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