Mercure Gold Hotel Al Mina Road Dubai 4 stars

TripAdvisor rating 4.0/5 1,305 reviews
Mercure Gold Hotel Al Mina Road Dubai
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Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai
P O Box 66431
BUR DUBAI
66431
dubai
united arab emirates

Tel: +97143019888

Fax: (+971)4/3459994

Contact email

Check-in from 14h00

Check out up to 12h00

  • DUBAI LOCAL BUS :   AL MINA ROAD

  • By plane

    DUBAI INTL AIRPORT At 12km / 7.46 miles

  • By train

    DWTC METRO STATION At 2km / 1.24 miles

GPS :25.242944, 55.275497

Our accommodations

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk. Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

Standard Room with 1 single bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior room with 1 double bed

  • Max. number of persons: 3
  • Area: From 35
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu
  • Iron

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 35
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu
  • Iron

Family Room with 1 Double Bed + 1 Sofa cum Double bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Executive Suite with 1 double bed

  • Max. number of persons: 6
  • Area: From 55
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu
  • Iron

Junior Suite with 1 Double Bed + 1 Sofa cum Double bed

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Our restaurants and bars

SENSES

Type of cuisine: International

Open 24/7, Senses is our all day dining venue featuring an international a la carte menu. Breakfast served from 6:30 am to 10:30 am and until 11:00am on Fridays and Saturdays.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Headlines

Type of cuisine: Thematic cuisine

Experience traditional Indian recipes with favorite Kebabs and Curries. Open every day from 7pm to 11pm.

Dinner

18:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Temptation Terrace Lounge

Type of cuisine: Indian

Temptations Bistro & Terrace is located on the 6th floor of Mercure Gold Hotel, in between old and new Dubai. This is the rooftop to visit if you want to enjoy tasty Indian food, shisha along with cool views of the Dubai skyline.

THE LIQUID LOUNGE

Photo non contractuelle / Strictly non binding

Let us entertain you with live music and live football on the screens, pool table and dart board. Don't miss the Happy Hour and daily specials. Open every day from 6pm to 3am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,371 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,305 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Exellent service

Customer review rating 4.2/5

Olivia C. Business - 20/08/2019 AccorHotels review

I just want to say I had a very nice time in staying in your hotel. The service was super from the reception, rooms and the dinning room . The staff members were very cheerful. Please keep up the good work.

Dear Ms. Olivia C., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Extremely satisfied stay at Mercure Gold Hotel, Al Mina Road, Dubai

Customer review rating 4.2/5

Anurag B. Business - 17/08/2019 AccorHotels review

I stayed for 2 weeks at Mercure Gold Hotel and my experience was absolutely great. Its a great location accompanied by a great staff and service.

Dear Mr. Anurag B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager
Customer review rating 4.2/5

Farid Business - 15/08/2019 AccorHotels review

The facilities were good over all. The staff were excellent overall friendly, helpful and professional. Our house keeper Dorcas was great she did a good job of the room and was always happy, friendly and professional. Thanks

Dear Mr. Farid H., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Very nice welcome by very professional staff,

Customer review rating 4.2/5

A. G. Families - 14/08/2019 AccorHotels review

Very nice welcome by very professional staff, the room was comfortable, thought too much humidity inside the room, the breakfast was good but could be improved

Dear Ms. G. Anne Mari A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Indeed a real escape to a stressful week.

Customer review rating 4.2/5

Bullet Families - 13/08/2019 AccorHotels review

It’s a wonderful experience to have a staycation with the whole family in Mercure Hotel... A child friendly hotel. Accommodating staff, clean room and great facility that makes you feel HOME.

Dear Ms. Joanna Plaza L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Excellent

Customer review rating 4.2/5

Chris Couples - 13/08/2019 AccorHotels review

First i would like to thank the helpful staffs of mercure gold hotel dubai for assisting us in all possible ways. Our requests were fulfilled. Great room service. Big comfort room. Complete toiletries. Spacious room. Breakfast was superb. Overall experience was amazing and we will definitely be back.

Dear Ms. Rhia Rose D., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Very good

Customer review rating 4.2/5

Anonymous Families - 13/08/2019 AccorHotels review

I enjoyed everything, Friendly staff, clean, comfortable, breakfast perfect, all good.

Dear Ms. Janaina Suellene De Medeiros S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Very Satisfying

Customer review rating 4.2/5

Anonymous Business - 11/08/2019 AccorHotels review

Excellent efficient polite friendly and courteous service Fully functional room, which is quite a rarity in today's hotels worldwide.

Dear Mr. Raj Tejinder Singh S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Awesome

Customer review rating 4.2/5

Bahaeldin A. Families - 10/08/2019 AccorHotels review

The staff was very friendly, the room was clean, beds sizes were acceptable just the bathroom was little bit small

Dear Mr. Mohamed Bahaeldin Sirelkhatim A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

enaad A.

Customer review rating 4.2/5

En Solo - 09/08/2019 AccorHotels review

it’s fabulous and nice service and you have perfect reception specific “ hana”

Dear Mr. Enaad Almutairi A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

good

Customer review rating 4.2/5

Mohamed Z. Friends - 05/08/2019 AccorHotels review

very good

Dear Mr. Mohammad z. Omar A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Mix of a Silver and Gold

Customer review rating 4.2/5

Syed A. Friends - 04/08/2019 AccorHotels review

Mr. James and the front desk team is always welcoming and always there to make you feel home. Because of these guys you gets a feeling that you are coming to your another home. They make your stay personalize and pay attention to detail. Mr. Amit and F&B team was very kind and helpful too in preparing the drink of our taste and choice amd delivering to our room. Ms. Reena Ms. Evonne and Mr. Nazim is always ensure you get best of the rates and benefits. The conceirge team Mr. Yusuf and all are always on their toes to help n assist Over all was a great experience except the noise from 320 or 322 i guess was too loud. Over crowded room with smoke and drinks and music was terrifying. Despite of various complains from morning till afternoon the noise was not reduced. There was a moment where they were fighting and banging on the walls. I couldnt sleep and had checkout early. I wish the rooms were sound proof.

Dear Mr. Syed Iftikhar A., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Amazing costumer services

Customer review rating 4.2/5

Dyana K. P. Solo - 03/08/2019 AccorHotels review

My experience in Mercure gold hotel was excellent. Starting from the young lady from the front desk, and finishing to all the workers in general. They are very nice people and they always take time to ask you how you are feeling. If everything is ok. My daughter and I love this place. Thanks for everything

Dear Ms. Dyana Kay Marrero P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Good Stay

Customer review rating 4.2/5

Ishi Couples - 31/07/2019 AccorHotels review

Pros: They let me check in early. Big clean rooms. The bathroom had both the shower and bathtub. Overall it was a pleasant stay. Cons: Limited TV channels and most of the channels are in Arabic.

Dear Mr. Israthkamal A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager
Customer review rating 4.2/5

El M. L. Couples - 31/07/2019 AccorHotels review

I book the room with dinner and breakfast open buffet. ROOM WAS GOOG but the dinner was not open buffet and the food quality was very bad, I can say there was nothing to eat as the waitress said that : one main dish is allowed and I have to decide either salad or sweet in addition to the meal.

Dear Mr. Elmouftakar Billah Mohamad L., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Very professional establishment

Customer review rating 4.2/5

Neil H. Solo - 30/07/2019 AccorHotels review

Always enjoyable staying here, the staff are very professional and friendly. I would recommend staying here to anyone.

Dear Mr. Neil Edward H., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Generally good

Customer review rating 4.2/5

Mary Families - 30/07/2019 AccorHotels review

The staff were very helpful, the food in the restaurant was ok, but not great, the rooms were clean and fresh.

Dear Ms. Mary Lang Fleming M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Friendly and pleasing

Customer review rating 4.2/5

Anonymous Business - 29/07/2019 AccorHotels review

Hotel was clean, room was clean, but also spacious. Staff always friendly and available.

Dear Mr. Stephane D., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Unbelivable stay

Customer review rating 4.2/5

Salah Business - 29/07/2019 AccorHotels review

My stay was extremely amazing. starting from the reception to housekeeping to restaurant in addition to concierge services.

Dear Mr. Salah Mohammad Z H., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Disappointed

Customer review rating 4.2/5

Anonymous Couples - 26/07/2019 AccorHotels review

Didn't like the floor I was in there was a bad odor also in the room. The shataf holder was so lose. And the worst thing the internet speed was only 2 Mb. Never in my life stayed in a hotel with this speed.

Dear Mr. Marwan Abdulaziz Ibrahim Alsafran S., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager
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