Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

Our hotels AccorHotels
4.0/5 1,067 reviews
All hotels in Dubai
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 299.00 AED Non member rate
From 269.10 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,333 reviews

Our guest reviews for Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,067 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nalmarzouqi Families - 05/12/2017

Front office did good job

AccorHotels certified review
Imtiaz A. Solo - 05/12/2017
« Satisfeid »

First Day the Room was very Laud from Base Music coming from Highline, As Carpert in the Rooms are little dirty ,it is allways better to keep House shoes with Hotel Add, Room 225 the Bathroom stinks from Drain. Emplyees were very Friendly,specially young People working at the Reception, Mr, Swapri was very helpfull, In Restaurant most of the workers were not trained, but doing there job as they could , That dark Girl was very nice and is surlly a Capital for your Hotel

AccorHotels certified review
James A. Solo - 04/12/2017
« Home from home »

The hotel reception and restaurant has received a major renovation since my last stop. It is more open and relaxing now. The restaurant is also brighter and more accessible. Breakfast has a wide range of items to cover most people’s needs. As I am a Platinum card holder I received a free upgrade to an on suit room. The only down side is the bedrooms are dated and in need of a face lift. As always the staff throughout the hotel are friendly, polite and helpful. I have stayed in this hotel on a regular basis over the past 3 years and the staff all know me by name and welcome me back like a long lost friend. To name one would be Goldie who works in the Liquid lounge bar.

AccorHotels certified review
Mr C. Business - 04/12/2017
« Hotel Needs Care and Attention. Several things not working. »

Ok, the staff were very lovely and very helpful which made it a pleasant stay. I had booked a no smoking room but only smoking were available when I checked in which. The minibar was empty and never refilled. Unfortunately several things in the room did not work, Door Lock, batteries had to be replaced before I could get in the room, but frustrating at 2am. TV control didnt work and had to be replaced. Sink Plug did not operate correctly and took 5 minutes to manage to release it everyday. Bed side Light didnt work, just flickered and continued to even when turned off, electrical issue clearly in the wiring.Towels were awful on first day, second day they were new ones and very very nice. I have stayed here before twice and will probably again but there are clearly some issues that need sorting out.

AccorHotels certified review
Alexis R. Couples - 04/12/2017
« Friendly Staff »

I had a quick check in with Edwin if im not mistaken with his name.. he was able ro gve me my room preference. Room is clean and reasonable price

AccorHotels certified review
Robert Business - 03/12/2017
« Good food and comfortable room. »

We were only at the hotel for lunch and dinner. We had a room each to relax in and have a shower. We did not stay overnight because we were picked up at 23.00 to go the airport for our flight to London. It was very comfortable and the food was very enjoyable.

AccorHotels certified review
Idris H. Business - 02/12/2017
« It was my second time to book in this hotel because the price was perfect and the booking was very fast. »

It is my pleasure to have discovered your hotel, I stayed in several Hotels in Dubai, but your hotel is very special. Your staff in the reception are excellent, in the lobby the bell boys are very friendly and helpful, rooms are very clean and big enough. The room boys are professional and very friendly. I want to congratulate your good mangement for making such a good good choice of good team. Idris H. / Warsaw / Poland

TripAdvisor review
Verdunois Business - 01/12/2017
« Avoid!!! »

Hi, I am Platimum and I spend my life in Accor Hotel Group worldwide. This Mercure is one of the worst. Bad food and not fresh. Avoid it. There are much better options in Dubai for the same price. I left after two days instead to be four.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verdunois, First of all, we would like to thank you for staying at Mercure Gold Hotel and for sharing your feedback. Please accept our sincere apologies if our service failed to meet your expectations. It is our aim to deliver superior service to all our guests and we believe in constant improvement. Please be informed that we have taken your feedback very seriously as these are not the standards we are living and the issue has been addressed to our head chef for further review and necessary action to avoid future occurrence. It is our hope that you will give us another chance to welcoming you back in the future. Yours truly, Sven Drewitz General Manager

AccorHotels certified review
Andrew S. Business - 30/11/2017
« Very clean conveniently located hotel with very friendly staff »

Everything ok except ant infestation in the bathroom sink and toiletries were used and removed and not replaced.

TripAdvisor review
Business - 30/11/2017
« hotel for tourists »

I was happy with staying in this hotel, but in my opinion the hotel is dedicted more for the young people, especially tourists. the picture of the swimminpool in the internet is not adequest to the real size. there is not for swimmer, which I expected..

Our hotel has responded to the review
Our hotel has responded to the review

Dear 335kate2017, Thank you for staying at Mercure Gold Hotel and for sharing your feedback. We are pleased to read that you enjoyed your stay and regret that we did not fully meet your expectations with regards to our pool. We are looking forward to welcoming you back in the near future. Sincerely, Sven Drewitz General Manager

AccorHotels certified review
Bruno T. Business - 29/11/2017
« Not the expected quality for a 4 star Mercure Hotel »

Pros: - Big Room - Breakfast Variety - Friendly Employees Cons: - Pretty much all the hotel (furniture, sheets, etc) is worn out and completely in decay. - Sewer smell came from the bathroom. - Room service employee with a nasty sweat smell. Dropped a knife in the floor and put it back again in the tray where my food was!! - Although there was a breakfast variety, the quality was not as expected. - Location is not the greatest.

AccorHotels certified review
Shan Couples - 25/11/2017
« Super »

Excellent

AccorHotels certified review
Ahmed H. Business - 24/11/2017

Very interesting and wonderful and very friendly staff specially at the reception and to be more specific Mr. Youssry in the hotel reception .. Thanks a lot at all

AccorHotels certified review
Jack S. Business - 23/11/2017
« Very good just what I was expecting from my second stay at your hotel »

No unpleasant surprises.

AccorHotels certified review
She :. Couples - 23/11/2017
« Great Mercure! :. »

Whole stay is amazing! From the time I checked in, youll feel welcome. I love the lobby and everything.(Thank you to the one who checked me in, as i forgot her name) I did online check in, and its a big help as it was already prepared. I am also working in hotel, and I can see the good team that Mercure has. Requests are quickly delivered to room also.It was peaceful and quite night for a couple.. Didnt have time to use the other facilities as it was short stay only, but we’ll definitely come back. ;)

AccorHotels certified review
Gritsadapong T. Solo - 23/11/2017
« Moderate »

Moderate services. No kitchen ware like cup, folks, spoon, plate, lid and wine opener.

AccorHotels certified review
Oscar B. D. Friends - 20/11/2017
« 21 years of friendship »

Good hotel.close to main attraction. Mr nazim ahmed was very kind and his feature of airport drop was well appreciated by all friends.rest assured of continued loyalty.

AccorHotels certified review
Frostyj A. Couples - 18/11/2017

Stayed here 2 nights after finishing a cruise. First night on the 1st Floor (Room 118) which was APPALLING. Bathroom not clean and towels inferior. NOISE NOISE NOISE from 9pm to 2am from Nightclub on Ground Floor - NO SLEEP. Loud music and acts on stage! We then requested, to move and we went to the 4th Floor. Room 439 which was cleaner and very quiet. Staff were very obliging with our request to move. Did request additional towels but not all came when delivered. Food in Dining Room OK. Travel Desk extremely helpful. This hotel is a little way out but is close to port and airport. Taxis are very cheap in Dubai so to go into the Malls etc is quite reasonable. However, all that being said, we would choose elsewhere if in Dubai again.

TripAdvisor review
parago2017 Business - 17/11/2017
« Average stay »

I used to stay here frequently. This time I came after a gap of a year. It was bad to see cockroaches in the bathroom. Also on first night of arrival no towels were kept in the room - had to call and ask for towels, which was not expected. Otherwise the property is good to stay if you wish to stay in Dubai and travel to Abudhabi. Very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear parago2017, Thank you for continuously patronizing Mercure Gold Hotel and sharing your feedback in Trip Advisor about your recent stay. With reference to your disappointment and dissatisfaction in our services during your stay, please accept our sincere apologies if we failed to meet your expectations. Please be informed that all your comments have been brought to the attention of the concerned Department heads for serious corrective action to ensure these issues will not occur in the future. It is our hope that it will not deter you from coming back to our hotel and you will give us another chance to serve you better in the future. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Sincerely, Sven Drewitz General Manager

AccorHotels certified review
Robert D. Families - 16/11/2017

Extremely helpful staff,great room

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 299.00 AED Non member rate
From 269.10 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 370 m ibis Styles Dubai Jumeira
ibis Styles Dubai Jumeira Hotel
From
From 259.00 AED Non member rate
From 259.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2 km Fairmont Dubai
Fairmont Dubai
From
From 637.00 AED Non member rate
From 637.00 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km ibis World Trade Centre Dubai
ibis World Trade Centre Dubai Hotel
From
From 246.50 AED Non member rate
From 234.18 AED Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km ibis One Central
ibis One Central Hotel
From
From 225.25 AED Non member rate
From 225.25 AED Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DUBAI
See rates