Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

4.0/5 1,136 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 1,678 reviews

Our guest reviews for Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,136 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Keith G. Business - 14/07/2018 AccorHotels certified review
« Good stay »

All good. Staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Keith Douglass G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Wael Z. Couples - 10/07/2018 AccorHotels certified review
« Overall good »

House keeping is not good enough, the curtains not fixed properly and doesn’t work for the full stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manuel Garcia General Manager

Wim G. Business - 10/07/2018 AccorHotels certified review
« Very friendly staff nice food nice clean rooms »

Thanks very much for the lovely chocolate birthday cake! Very helpful staff. Nice food in the morning. Nice marble and nice bars nice rooms and very good beds and pillows. The front rooms can be noisy caused by honking car drivers after midnight but the side rooms are nice and quite, but not very nice views. The shop next door good for shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wilhelmus Pieter Sebastianu G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Alessandro Families - 09/07/2018 AccorHotels certified review
« good quality hotel,friendly people,always ready for client's satisfaction »

we was there a week with family,all was really cute,receptionist always ready to help you for everythings,hotel good clean in all parts,breakfast with big choice and all kind of food. A real good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alessandro S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Jam S. K. U. Families - 08/07/2018 AccorHotels certified review
« Best place to stay »

Wonderful experience, very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jam Saifullah Khan U., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Trev N. Business - 06/07/2018 AccorHotels certified review
« Gret Hotel, Great Staff »

It is always a pleasure to stay in this hotel. Great location, good facilities and great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Trevor James N., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Anonymous Business - 04/07/2018 AccorHotels certified review
« Beery good »

Nice and clean,,staff are all good,keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Earnest G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel G. General Manager

Dr.meenakshisundaram R. Business - 03/07/2018 AccorHotels certified review
« Very Noisy Rooms »

Very Noisy Rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Meenakshisundaram R., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Garcia General Manager

Julie Couples - 03/07/2018 AccorHotels certified review
« Wonderful time spent in warm and welcoming environment. »

We stayed in this hotel for 6 nights at the end of a European holiday. We couldn't have been more satisfied with all aspects of the property. Everyone from the reception staff to hospitality and the pool attendants were an absolute delight. They always greeted us by our first names, organised transport, carried bags and basically jumped to help us with every thing imaginable. They certainly went above and beyond to make our stay a wonderful one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Julie Merle G., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Tan K. C. Couples - 01/07/2018 AccorHotels certified review

Nice place for relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tan Kim C., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

L. C. M. Business - 26/06/2018 AccorHotels certified review
« Happy and comfortable just like home »

Everything is good only the laundry is slow when people are going to sleep deliver the laundry at 8 to 9 p.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chong M. L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Mark F. Friends - 24/06/2018 AccorHotels certified review
« Consistent Quality »

It's my 2nd time staying in this property and I am happy that the same great service I received the first time I stayed here is the same great service I received during my recent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark Oliver F., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Taffy A. Business - 20/06/2018 AccorHotels certified review
« One night but not by choice »

Room was a fair size and bed comfortable. However on running the tap water brown water came out for a number of minutes. The unit under the sink had poor quality doors which were only just held on by the screws. The bath and shower are of a poor design. On settling down for the night loud screams were heard from young children running up and down the corridor. Only staying at this hotel because my company have booked it. Not looking forward to my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew William Christopher B., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Garcia General Manager

David J. Business - 19/06/2018 AccorHotels certified review
« Mr »

I stayed at the Capitol Hotel before moving to the Mercure Gold and the difference was staggering. From the rooms to the staff was totally chalk and cheese. The whole experience was 100% better at the Mercure Gold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David Victor J., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Esentur S. Friends - 18/06/2018 AccorHotels certified review
« Mid Range Service Hotel »

I was expecting from Mercure Gold Hotel more than as it is. 4* star hotel and Accor Group hotel my expectations was higher. Overall experience is positive. Hotel doesn't have Guest Relation Department who is really taking care. Room Service is always busy that they are never picking up the phone calls. Room amenities was very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Esentr S., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Garcia General Manager

Tony M. Business - 17/06/2018 AccorHotels certified review
« The Mercure Gold Hotel »

My stay at the Mercure was a great experience. The rooms are very spacious and cleaned very well each day. The staff are always smiling and more than willing to help in anyway they can. Unfortunately I didn't dine in the evening but I can say that the breakfast was very good with a large variety of foods to suit all tastes. I would highly recommend this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony Alan Alexander M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

P. S. D. Business - 13/06/2018 AccorHotels certified review
« Good service »

Very excellent and nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sanjaykumar Dashrathbhai P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Mel Couples - 12/06/2018 AccorHotels certified review
« Excellent »

Very good and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Melecio Disu N., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Enjoyable S. Solo - 12/06/2018 AccorHotels certified review
« Very Nice experience »

My S. at the hotel was very pleasant. I have no complaints at all. The staff was very friendly. The food from room service was better than many other places and price was reasonable. I will certainly S. there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Trevor R A H., We very much appreciate your comments regarding your S. at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Dorcas O. Couples - 10/06/2018 AccorHotels certified review
« Great »

The hotel was at a great location and right beside the attraction, The hotel was clean and had all resources!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Dorcas Odunayo O., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

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