Pullman Jakarta Indonesia Thamrin CBD Hotel 5 stars

TripAdvisor rating 4.5/5 2,927 reviews
Pullman Jakarta Indonesia Thamrin CBD
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Hotel extras

  • At the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59
Jakarta Pusat
10350
jakarta
indonesia

Tel: +622131921111

Fax: (+62)21/31923333

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 27km / 16.78 miles - Shuttle paying

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.193499, 106.823695

Our accommodations

The newly renovated Guest Rooms are inspired by Indonesian art and style. They feature the most modern technology including High-Speed internet access, an efficient working desk, a stylish glass bathroom partition, LCD TV and exclusive amenities.

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

PREMIUM SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

DELUXE ROOM, 1 King Size bed

  • Max. number of persons: x2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Premium Superior Room, 2 Single size beds, City View

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Grand Deluxe Executive Suite, Lounge Access, King Size Bed

  • Max. number of persons: x3
  • Area: From 86
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

ACCENT SUITE, Lounge Acces with 1 King size bed and 2 single beds

  • Max. number of persons: x2
  • Area: From 170
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

DELUXE APARTMENT, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

KAHYANGAN RESTAURANT

Type of cuisine: Japanese

Kahyangan serves a selection of premium quality meats, including imported Wagyu, US Rib Eye and premium Kobe beef which are served with fresh vegetables and the hotel's famous Ponzu Sauce

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SANA SINI RESTAURANT

Type of cuisine: International

Drawing inspirations from the Indonesian phrase 'Sana-Sini', which means 'here and there', Pullman Jakarta Indonesia offers you an unrivalled culinary excursion into the different corners of Europe and Asia through 4 individually designed spacious counter

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BACK ROOM

Photo non contractuelle / Strictly non binding

A chic Gastro Bar that offers a delectable array of globally inspired dishes and in-house signature cocktails, which have been carefully crafted by our mixologist and executive chef.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHOCOLAT

Photo non contractuelle / Strictly non binding

Both a lounge and boutique chocolatier, Le Chocolat offers creative cocoa and coffee creations to cajole the palate.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 648 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 300 people

Find out more
Pullman Jakarta Indonesia Thamrin CBD Meeting Room

Our guest reviews for
Pullman Jakarta Indonesia Thamrin CBD

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,002 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,927 reviews

As Usual Very good service from Pullman Team

TripAdvisor rating 4.5/5

EnjoyTaVie Business - 24/05/2019 TripAdvisor review

April and Pingkan from the Business Lounge have been delivering Outstanding Service ;-) Pullman Team upgraded my room to one of their Suite which have been highly Appreciated obviously. Nice Hotel, with convenient Location and very good Gym.

Great Experience

Customer review rating 4.4/5

Dicky S. Couples - 20/05/2019 AccorHotels certified review

Just wow and feels like home. I like pullman thamrin.

Dear Mr. Dicky S., Thank you for sharing your review of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that we made you feel at home and that everything was up to your satisfaction. Thank you once again and we look forward to welcoming you back in near future. Best regards, Bening Setara Bulan Quality & Attitude Manager

always a pleasure to stay

Customer review rating 4.4/5

Olivier Business - 15/05/2019 AccorHotels certified review

love the location specialy now with new layout of the street .. love the breakfast .... rooms are good

Dear Mr. Olivier, Thank you very much for returning to our hotel and for taking the time to let us know that you had an overall memorable stay at Pullman Jakarta Indonesia with its flawless room and amazing breakfast. It is also nice to know you found our location easily accessible. We thank you again for taking the time for sharing your review with us and and see you again soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Close to be perfect

Customer review rating 4.4/5

Shalome A. A. Business - 15/05/2019 AccorHotels certified review

I'm happy with my stay at the Pullman Jakarta, the only negative point is the drain of water in the shower, it wasn't very efficient.

Dear A. Sebastien W., Thank you very much for taking the time to share your review with us. We are delighted to learn that you were happy with our hotel. Thank you also for your valuable feedback on the drain water. Please rest assured that your feedback have been shared with our respective team for improvement and the necessary actions were taken immediately. Thank you once again for sharing your feedback with us and we look forward to welcoming you back to Pullman Jakarta Indonesia. Until next time! Best regards, Bening Setara Bulan Quality & Attitude Manager
Customer review rating 4.4/5

Katharina Families - 14/05/2019 AccorHotels certified review

Another great stay as always

Dear Ms. Katharina, Thank you very much for taking the time to share your review with us. It is really wonderful to read that your stay at Pullman Jakarta Indonesia is always up to your satisfaction. Thank you once again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
Customer review rating 4.4/5

Hh Solo - 14/05/2019 AccorHotels certified review

Great hotel, service and breakfast

Dear Mr. HH, Thank you very much for taking the time to let us know that you enjoyed your overall stay with us and in particular the level of service offered and our legendary breakfast. We look forward to welcoming you again soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Everything is good but shower

Customer review rating 4.4/5

Henry Business - 12/05/2019 AccorHotels certified review

The quality of shower is bad and even came out the yellow water, which is disgusting.

Dear Mr. Henry, Thank you very much for taking the time to share your review with us. Please accept our apologies for the inconveniences related to the quality of water in your room. Following your feedback, an immediate investigation was carried out and you can rest assured that it has been rectified. On a more positive note, we are delighted to learn that you enjoyed the rest of stay with us. Thank you once again, we look forward to welcoming you back again during your next trip to Jakarta. Best regards, Bening Setara Bulan Quality & Attitude Manager
Customer review rating 4.4/5

Vincentius A. Business - 11/05/2019 AccorHotels certified review

It was pleasant, even though i could not speak bahasa indonesia properly. The checkin staff during my stay (god forgive i forgot her name) was an amazing asset to Pullman hotel. She fluently converse with me in BOTH english and Chinese simplified mandarin. Which puts me at ease greatly. I hope management can track whom i converse with during my checkin and give her a well earned pat on the back!

Dear Mr. Vincentius A., It was a real pleasure reading your encouraging review of your recent stay at Pullman Jakarta Indonesia. We are very happy to learn that you specially enjoyed the service you received from one of our young passionate team, Yesi. She is indeed a great asset to our organisation and we are truly honored to work with such professional team members. Thank you once again, and we certainly look forward to your return visit, as we look forward to impressing you again! Best regards, Bening Setara Bulan Quality & Attitude Manager

Good but no surprising

Customer review rating 4.4/5

Kie Couples - 11/05/2019 AccorHotels certified review

The hotel has Five Star standard and nice location at the center of Jakarta, spacious room with old TV set... A little bit disappointment was when I checked-in, the reception processed so long because room readiness (even if I arrived at around 4 pm) and finally I got room that was different with what I ordered via website (city view) and had to wait again for another 1 hour... And there's limited sofa at lobby, no welcome drink that made waiting time was so boring. One more thing is this hotel did not accepted AccorsPlus benefit for room and resto.

Dear Mr. Kie, Thank you very much for taking the time to share your review with us. Please accept our most sincere apologies for any inconveniences caused during your check-in. We pride ourselves on delivering extreme high levels of service and kindly rest assured that we have taken steps to further improve our service. As you shared, our hotel is no longer participating in the Accor Plus program. But the hotel still values all benefits from the Le Club Accorhotels program, no discounts in our restaurant from Accor Plus but points and soft benefits from Le Club for eligible stay. On a more positive note, we are delighted to read that you enjoyed the rest of stay with us. Again, thank you and it is our hope that we will have the opportunity to welcoming you and your family back again soon. Best regards, Bening Setara Bulan Quality & Attitude Manager
Customer review rating 4.4/5

Kuang Y. Business - 10/05/2019 AccorHotels certified review

Food nice, safety

Dear Mr. Kuang Y., Thank you very much for taking the time to share your feedback with us. It is a true pleasure to learn that you enjoyed your overall stay in our hotel. We also value the constructive feedback you shared on the dinner option. Thank you once again and we are all looking forward to welcoming you back to our hotel during your next visit to the vibrant City of Jakarta. Best regards, Bening Setara Bulan Quality & Attitude Manager
Customer review rating 4.4/5

Demas A. Business - 09/05/2019 AccorHotels certified review

Very nice staying at this hotel, and definitely will come back and stay here

Dear Mr. Demas A., Thank you for taking the time to tell us about your experience at Pullman Jakarta Indonesia. It’s really wonderful to read that you thoroughly enjoyed your stay in our hotel and that our facilities and services exceeded your high expectations. We are also glad to hear that you will definitely return to our hotel. See you again soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Seamless check in and check out experience with lovely staff.

Customer review rating 4.4/5

Anonymous Business - 06/05/2019 AccorHotels certified review

Incredibly satisfying and compliments to the staff for making it so.

Dear Valued Guest, Thank you for sharing your review of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that our young passionate team made you feel welcome and that everything was up to your satisfaction. At the same time, we would appreciate if you could share your 5* experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html). Thank you once again and we look forward to welcoming you back in near future. Best regards, Bening Setara Bulan Quality & Attitude Manager

Superb location

Customer review rating 4.4/5

Anonymous Couples - 06/05/2019 AccorHotels certified review

Room is a bit small, but excellent location, swimming pool is great, but it gets quite pricy an the two nights that we stayed on wed and thur as we paid 50 percent more as compared to the first night on sat.

COOPERATE

Customer review rating 4.4/5

Irma F. Business - 06/05/2019 AccorHotels certified review

I Call to Yoana, than i book many rooms, and all done i have a good service in many ways thx :)

Dear Ms. Irma F., Thank you very much for sharing your review with us. It is truly wonderful to read that one of our young passionate team members, Yoana and the way she personally took good care of you were the highlight of your stay with us at Pullman Jakarta Indonesia. We are really proud to have such an engaged and talented young member been part of our team. Thank you again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Excellent stay!

Customer review rating 4.4/5

Satish Business - 06/05/2019 AccorHotels certified review

A wonderful hotel and exceptional staff who take the utmost care of the guests. Go out of the way to assist with queries. Definitely will visit again!

Dear Mr. Satish, Thank you for the time you have taken to share your review with us. We are delighted to read from your comments that the level of attentiveness from our amazing team lived up to your high expectations. It is a pleasure to know that they went the extra mile to provide you with an outstanding experience. At the same time, we would appreciate if you could share your 5* experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html). Thank you once again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

satisfied

Customer review rating 4.4/5

Xiaoyang L. Solo - 05/05/2019 AccorHotels certified review

satisfied

Dear Mr. Xiao Yang l., Thank you very much for your kind feedback The entire team at Pullman Jakarta Indonesia is pleased to learn that your experience lived up to your high expectations. Thank you once again and we look forward to welcoming you back again soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Great Experience

Customer review rating 4.4/5

Keren K. S. Couples - 05/05/2019 AccorHotels certified review

Feel welcome while check in and friendly employee. Thanks a lot Mr. Donni who upgrade my room when i really need to taking rest immediately. Great room with good view... very strategic location because i just need to walking to Grand Indonesia and Car Free Day on sunday morning. thank you too for Ms. Isti who give warmest welcome.

Dear Ms. Keren Kezia S., Thank you so much for taking the time to review us. We are pleased to read that you enjoyed your entire stay at Pullman Jakarta Indonesia, in particular your room upgrade with the spectacular view and the outstanding service specially provided by our young passionate team members, Donni and Isti. At the same time, we would appreciate if you could share your 5* experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html). We are looking forward to welcome you back to Pullman Jakarta Indonesia. Best regards, Bening Setara Bulan Quality & Attitude Manager

So call updated room with old equipment

Customer review rating 4.4/5

Crystal Business - 05/05/2019 AccorHotels certified review

I was been informed to upgrade to a better room when i checked in but the room is not seems to be an upgrade room, beside the size is bigger. All the furniture, equipment are below average, not even matches with the original room I booked. The room not very clean neither. As an gold member supposed to have welcome gift, but there's nothing arranged in room.. Overall, quite an disappointing experience.

Dear Ms.Crystal, Thank you for taking the time to share your experience at Pullman Jakarta Indonesia. First of all, please accept our most sincere apologies for any inconveniences caused during your recent stay with us. It is disappointing to learn that you found some of our room facilities and overall cleanliness were not to be up to your high expectation. We can assure you that we take customer feedback really seriously and we have taken good note of all of your comments for immediate action. As one of our valued Le Club Gold Members you were entitled to enjoy the benefit when stay with eligible bookings and thank you for your understanding that booking through third parties is categorized under non-eligible stay. We highly advise you that perhaps next time you wish to stay at Pullman Jakarta Indonesia you either book directly via our website or contact me directly and I will be more than happy to assist you with your booking. We look forward to welcoming you back again in the not too distant future. Best regards, Bening Setara Bulan Quality & Attitude Manager

Consistent and Reliable Customer Service

TripAdvisor rating 4.5/5

LSlamet Solo travel - 05/05/2019 TripAdvisor review

All staffs are very helpful However, I missed previous better selection of Indonesian selection during breakfast buffet. I love the multiseed bread, so delish Best part of breakfast buffet is cold yoghurt and Indonesian desserts

Dear LSlamet, Thank you for writing us about your 5 star experience at Pullman Jakarta Indonesia. It’s wonderful to read that you were very impressed with the consistent service extended by our young passionate team. We are certainly looking forward to welcoming you back so you can enjoy another great dining experience again, including your missed Indonesian live cooking station, which is one of the most loved culinary experiences by many other guests too. Thank you again and we look forward to your next visit. Best regards, Bening Setara Bulan Quality & Attitude Manager

Great location, Great breakfast, Friendly services and staffs.

Customer review rating 4.4/5

Anonymous Business - 04/05/2019 AccorHotels certified review

Friendly receptions and staff, breakfast is fantastic.

Dear Valued Guest, We truly appreciate your kind feedback. its really wonderful to learn that you had an excellent experience in our hotel and that it lived up to your high expectations, particularly our engaged and talented team as well as our fantastic breakfast. Thank you again and we hope to welcoming you back very soon! Best regards, Bening Setara Bulan Quality & Attitude Manager
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