Hotel - Pullman Jakarta Indonesia Thamrin CBD
Pullman Hotel Pullman Hotel

Pullman Jakarta Indonesia Thamrin CBD Hotel

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4.5/5 2,218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • Complimentary Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionningwith individual remote
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The newly renovated Guest Rooms are inspired by Indonesian art and style. They feature the most modern technology including High-Speed internet access, an efficient working desk, a stylish glass bathroom partition, LCD TV and exclusive amenities.

  • 427 rooms
  • 353 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 23 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • TV room service ordering
    • Air conditionningwith individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,087 reviews

Our guest reviews for Pullman Jakarta Indonesia Thamrin CBD

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,218 reviews
AccorHotels certified review
T. L. K. Solo - 19/06/2018
« Almost perfect experience »

Everything was first class. Except that the hot water in my room was inconsistent in the morning.

AccorHotels certified review
Benny K. Families - 19/06/2018
« Review »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benny k., Thank you for taking the time to share your experience at Pullman Jakarta Indonesia. It is a real pleasure to learn that you had an enjoyable stay in our hotel. We are also delighted to read that our product and service exceeded your expectation. Once again, thank you and we look forward to welcoming you back to our hotel real soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Cindy T. Families - 19/06/2018

Room and hotel product is excellent, however, it's quite hard for me to contact the Reservation dept. from outside call when I want to request for extra bed and the information of the price for additional breakfast buffet is different between FO and reservation dept.

AccorHotels certified review
Edmund Friends - 18/06/2018
« Great »

Comfortable and great service

AccorHotels certified review
Vishal A. Business - 16/06/2018
« Excellent Stay »

Had a lovely time with excellent hospitality Ms. Tika in the lounge was extremely helpful & friendly Gym & facilities was very good The whole experience was pleasant

AccorHotels certified review
Metah T. Business - 14/06/2018
« Fine stay with good value »

I highly appreciated the easiness of check in, room upgrade, chocolate complementary, and the overall fine comfortness. However I experienced an improper manner of one hotel staff, when he suddenly stepped in to my room without permission. He said he wanted to check the mini bar. I really think this issue should be very concerned and to be enhanced in future. Thank you Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Metah T., Thank you very much for taking your valuable time to share your feedback with us. We are deeply sorry to read that on this occasion our team failed to provide you with our usual high service standards and we would like to assure you that this is not the usual level and quality of service our hotel is known for. We have already taken the necessary actions to ensure that such unfortunate situation does not happen again. On a more positive note, it's wonderful to read that you thoroughly enjoyed your stay with us and that you appreciated the room upgrade. Thank you again and we look forward to welcoming you back at your next opportunity. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Anonymous Business - 13/06/2018

Fantastic location, very central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for your fantastic review and for letting us know that you enjoyed your whole stay in our convenient location. Once again, thank you and we look forward to welcoming you back to our real soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Diana N. Families - 13/06/2018
« Amazing experience »

I feel like very welcome in this hotel. They greet us with warm smile. Everything perfect from i check in until check out. One of never forgotten experience:

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you very much for the amazing review of your recent stay with us. It’s really wonderful to read that you enjoyed your entire stay in our hotel and that you had the best experience from the moment you arrived to the day of departure. Thank you again and we are very much looking forward to welcoming you for another memorable stay at Pullman Jakarta Indonesia. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
I. Families - 12/06/2018
« Excellent service »

Pullman Jakarta Indonesia is the nicest hotel I've ever visited. When I arrived, I was greeted by the staffs with warmly. They are so friendly and polite. The receptionist gave me all the informations with details explanation. The room is so clean and fragrant. It was so comfortable. I didn't take the breakfast due to my fasting, so I took the meal for my sahur and it was so delicious. I highly recommended you to visit Pullman Jakarta Indonesia because the service is so great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. I., Thank you very much for taking the time to write a review on our hotel. It’s wonderful to read that you enjoyed your entire stay with us, as well as the friendly and professional team who made your experience even more memorable. Great to read that you were impressed by the high quality of Sahur. Thank you for recommending us and we are very excited to welcoming you back again. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Anonymous Business - 12/06/2018
« very friendly and professional front desk staff »

although I was only staying for one night for business trip, the front desk staff upgraded me to a premium room, which was very nice of him. I was also impressed that their spoken English was quite good. The room was clean and modern in design. One thing that I thought could be improved, was the TV programme content. There was mainly news and no international entertainment programme. Hope to see better content in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your experience at Pullman Jakarta Indonesia. It's wonderful to read that you thoroughly enjoyed your stay with us and also how much you appreciated the room upgrade. We have taken good note of your comments regarding the TV Program and pleased to inform you that we do indeed have 68 Channels, including entertainment in our TV Program. Thank you once again and we hope to see you next time. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Budi S. Business - 12/06/2018
« Mr »

Luxury-clean-comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for the time you have taken to review your recent stay at Pullman Jakarta Indonesia. It is a true pleasure to read that your stay experience lives up to your expectation. Once again, thank you and we are all looking forward to welcoming you back again soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Anonymous Families - 12/06/2018

Will return if back in Jakarta, stay was comfortable and we were well looked after

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We really appreciate the time you have taken to review your experience at Pullman Jakarta Indonesia. It is a true pleasure to learn that you had a comfortable stay with us and that the entire team made you feel welcomed. Once again, thank you and we look forward to welcoming you back to our hotel during your next visit to the vibrant City of Jakarta! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Anonymous Business - 11/06/2018

Great hotel with friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the time you have taken to review your recent stay at our hotel. We are delighted to read that you thoroughly enjoyed your stay with us and that you found our young passionate team to be friendly. Thank you again for sharing your experience and we look forward to welcoming you real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Tomas N. Business - 11/06/2018
« Good 4 star hotel in the hear of Jakarta »

This was my second visit to Pullman in Jakarta based on my first visit. The location is very central, great if you finish work and just want to walk over to the malls to get out a bit. I always booked the Executive Room which is large, great bed, decent bathroom and amenities. I enjoy the lounge access with breakfast as well evening cocktails and food. The hotel has a grand lobby and as usual the staff is friendly. I do enjoy the good size gym as working out on the road is important for me and there is a good size pool deck shall you want to enjoy some sun or Jakarta polluted air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomas N., Thank you for trusting Pullman Jakarta Indonesia on your second visit to Jakarta and share your experience with us. We are very touched by your positive comments about our perfect location surrounded with Jakarta’s main shopping malls. It feels good to know that you thoroughly enjoyed your stay in one of our Grand Deluxe Executive rooms, with the benefit of access to our Executive Lounge and not to forget our luxury fitness centre with outdoor swimming pool, daily classes and state of the art TechnoGym equipment. We very much look forward to your third stay! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Rahmad H. Business - 11/06/2018
« Very nice hotel with good ambience »

Room was clean, food was ok. It would be nice if the hotel has public charging station around the lobby area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rahmad H., Thank you for taking the time to tell us about your experience at Pullman Jakarta Indonesia. it’s wonderful to read that you enjoyed your whole experience with us. We have also taken good note of your comments regarding the public charging station and shared with the team for evaluation. Thank you again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Annie Business - 10/06/2018
« home away from home »

services were excellent , and you really value your loyal customers!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annie, We are so happy to read your review of your stay with us during. It is a pleasure to read that our young passionate team make you feel valued. The entire team, look forward to welcoming you back to your second home, Pullman Jakarta Indonesia. Until next time. Best regards, Bening Setara Bulan Quality & Attitude Manager

TripAdvisor review
Business - 10/06/2018
« Friendly staff at the hotel »

I have stayed at this hotel many times. It is very well located in the heart of Jakarta in Thamrin. Big advantage is it is acessable without the worry of the odd/even car plates day regulation. I make good friends in the Exec Lounge as the staff there are friendly and helpful. Congratulations to Sari and Zammie for their promotion. I believe the good work of Tika and Nathan will be recognized by the management soon. My last visit saw Tere, a very hardworking and friendly lady who really service with a big smile that brightens your day. Pak Hari from the café Sana-Sini is definitely a good advertisement for the restaurant with his service. The only thing I feel disappointed is the fast turnover of the lobby welcoming staff. Used to be very familiar with the group under Bunga and none is around anymore. Of course there is a new guy at the door (I think his name is Seito) who volunteered to help me with communication with the taxi drivers who refuse to fetch then the distance is too near.

Our hotel has responded to the review
Our hotel has responded to the review

Dear patrick632017, Thank you for the time you have taken to review your recent stay at our hotel with 5 stars. It is an honour to know that we have become your choice of hotel to stay in Jakarta. We are proud to read your compliments on the great service provided by so many of our talented team members, Sari, Zemmy, Tika, Nathan, Tere, Hari and for sure Seito whom we are honoured to be working with. Thank you very much once again and we are all looking forward to your return. Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
W. L. K. Solo - 09/06/2018

Generally good experience. Slight disappointment that I did not get upgraded to Grand deluxe room since it is strictly non smoking area. So I suggested perhaps free breakfast but this was declined. Furthermore, the room that was allocated to me was smaller than the room I had in my previous trip in March.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W. Lian K., Thank you very much for taking your valuable time to share your experience at Pullman Jakarta Indonesia. We are deeply sorry to read that we missed to give you a great impression during your recent stay with us. Customer feedback is really important to us and you can rest assured that we have taken good note of all of your comment and shared with the team for evaluation. Thank you once again and we look forward to welcoming you back to our hotel during your next visit to the vibrant City of Jakarta! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Sandy N. Solo - 08/06/2018
« Great hotel with excellent staff »

First impression.. The staff in the lobby and reception was great and friendly.. Checkin very fast.. And backroom staff was amazing.. This is a great hotel with excellent and very friendly staff..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sandy N., Thank you very much for sharing your amazing experience at Pullman Jakarta Indoneisa. We are delighted to learn that you enjoyed your whole stay with us and that you appreciate the friendly service extended by our young passionate team. Thank you again and we look forward to welcoming you real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

AccorHotels certified review
Arilita J. Families - 07/06/2018
« Good service for all the staff of Pullman Jakarta indonesia »

All pullman staff hotel very friendly The location of the hotel was good The room also very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Arilita J., Thank you for taking the time to review your pleasant experience at Pullman Jakarta Indonesia. We are happy to learn that you enjoyed your overall stay with us. In particular the special service you received from our young passionate team as well as your perfectly appointed room Thank you also for highlighting our fantastic location. We look forward to your return real soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

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