Hotel - Novotel Banjarmasin Airport
Novotel Hotel Novotel Hotel

Novotel Banjarmasin Airport Hotel

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4.0/5 252 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYAMSUDIN NOOR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs.You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

  • 196 rooms
  • 23 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,076 reviews

Our guest reviews for Novotel Banjarmasin Airport

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 252 reviews
AccorHotels certified review
Riza A. Business - 08/02/2018
« best Value to stay, delicious food »

Overall is good, except for the cleanliness of the room (bed and pillow are stinky....)

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIZA A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the delicious food. I will share your feedback about the room cleanliness (bed and pillow) to our housekeeping team to be follow up. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in our hotel with better service and facility. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Anonymous Business - 02/02/2018
« Common »

Nothing special

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Liaw A., Terima kasih telah memilih Novotel Banjarmasin Airport sebagai tempat akomodasi selama bapak di kota Banjarmasin Sangat menyenangkan bagi kami untuk menerima komentar dan masukan. Kami berharap dapat segera melayani Bapak lagi di hotel kami Salam Hangat, Wenny Tendean General Manager

AccorHotels certified review
Pitcha Business - 31/01/2018
« a good sleep hotel »

clean, hospitality, quiet, and worth money

Our hotel has responded to the review
Our hotel has responded to the review

Dear PITCHAPON W., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the cleanliness, hospitality as well quite and worth money, those are met up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Lili S. Business - 31/01/2018
« Very satisfy »

Very satisfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear LILI s., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Firdaus Families - 30/01/2018
« vacation with family »

we are pleased with the serenity, service and amenities of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIRDAUS SE, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the serenity, the service as well as the amenities, those are met up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with your family will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Franky S. Business - 25/01/2018

I was enjoy & comfortable to stay at your hotel last week, instead I will give you 10 point but still shortcoming such as; 1. swimming pool still under renovation. 2. I was there in 1 week but nothing live music at all....please fix it soonest and Novotel will become a great pleasure Hotel at Banjarbaru Kalimantan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANKY S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding the the live music. Normally we have fish barbecue every Saturday with the live music. We apologize for the kids pool still on progress maintenance however the adult pool still open for guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can improve the service and facilities on your next visit. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Kristina Business - 25/01/2018
« Bad experience in Novotel Banjarmasin for my first time visit Banjarmasin »

They put us in the corner with only wall view from the window, and the room was very long distance from the lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTINA W., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us to ask guest room preference upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Tom Y. Business - 23/01/2018
« Convenient but desperately needs maintenance »

Used to be decent international hotel. Now far from usual Novotel standard. The whole place looks run down, restaurant food is very average. However staff service is good and hlepful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS G., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us especially regarding the restaurant food. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Samy Business - 22/01/2018

Wonderful and exiting

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUMARASAMY G., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you have a wonderful and exiting experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Anonymous Business - 22/01/2018
« Bad »

Cleanliness is not noticed (towel,bed cover , bathroom,etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAMAL K., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the cleanliness of the towels, bed cover as well as the bathroom. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Al Solo - 17/01/2018
« Very Good »

It was my first time visiting Kalimantan and the travel to this place was most confusing, particularly from Jakarta airport and having to transfer to the domestic flight location. Most inconvient and frustration. This confusion resulted in my passport not being stamped as i had wrongly assumed it would be stamped at my final point of exit. I was dead wrong. My passport was not stamped and i was effectively an illegal immigrant! I had a sleepless night as i was so very worried. In the morning I contacted the front office and expressed my concerns to the manager, Mr.Yohanis P. Sumele, or simply 'Jo' as he is affectinately called. Without saying more Jo arranged a car and a driver to accompany me to the immigrastion office. Had it not been for Jo, i know now that i would have gotten myself into bigger problem if i had listened to a friend who claimed it was a trivial affair and easily solved by paying a minimal fine at Jakarta airport. I would have surely missed my return flight!. Anyway, what started off as a nightmarish visit finally turned into a most pleasant visit. I would highly recommend anyone travelling to Banjarmasin to stay at your hotel. Everyone was most friendly and helpful. If there's anything that could make the visit even better it would have to be the food at breakfast :(. Overall, great place to stay. I would humbly like to ask the management to give Jo a big pat on the back . He's a great guy and i would certainly return to your hotel again for i know i would be in safe hands. Sincerely Al

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEPHERSON A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding your recent stay. I will share your comments with our team especially to improve the breakfast quality. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. So happy as well to hear that our team especially Jo to make your visit was pleasant and assist for what you need, will pass this great news to him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Aji S. Families - 14/01/2018
« harmoni natural space hotel »

i used novotel group since 1996. nice hotel to refresh within clean and natural atmosphere arrangement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aji s., Warmest greetings from Novotel Banjarmasin Airport. We all are happy that you have enjoyed your recent stay with us and great to know that you have used Novotel group since 1996 and you have rated as a Harmoni Natural Space Hotel with nice hotel to refresh within clean and natural atmosphere arrangement. I will share your positif feedback with all of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I hope to welcome you back to Novotel Banjarmasin Airport to re-create another memorable experience, Best Regards, Wenny Tendean General Manager

AccorHotels certified review
Wardhani Business - 14/01/2018
« Near from bdj airport »

Nice to stay with family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Windy A., Warmest greetings from Novotel Banjarmasin Airport. We very much appreciated your feedback regarding your recent stay as you had experience that our hotel near from banjarmasin airport and you had a nice stay with your family as well. It is always a pleasure to receive positive feedback and I will share your feedback with all of our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to your future visits and would be delighted to welcome you back to Novotel Banjarmasin Airport. Best Regards, Wenny Tendean General Manager

AccorHotels certified review
Y. Solo - 13/01/2018

Clean..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Y., We very much appreciate your feedback regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback and I would share it with all of our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. we look forward to your future visits and will be happy to welcome you back. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Me .. I. .. Q. A. Solo - 08/01/2018
« Emadi1101 »

Hello everyone During my stay at this hotel Novotel Banjarmasin,I discovered a lot of pros and a few negatives , The advantages are speed of dealing and respect, beautiful smiles , total calmness, and beauty of the room and cleanliness, and very nice that the hotel especially the employee who work at the reception was very respectful and experienced art in dealing with guests I forgot his name but his mobile number +62… , Prices of the room was fair Also nice in this hotel is it close to the airport and to restaurant and markets , (((. The negative is only the pool is small and not deep , ))) ☺️ .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I. Al Emadi, We very much appreciated your comments regarding your recent stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to your future visits and will be happy to welcome you back. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Muhammad A. N. Couples - 06/01/2018
« Good service but a bit of an inconvenience »

Nice service, friendly receptionist. But unfortunately when I was resting aroma appears unpleasant. after I asked the room service they said "Sorry there was a leak when replacing the swimming caforite". And that's very disturbing my break!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHHAMAD A., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the unpleasant smell in the room during your stay. We are happy to hear that you found the service was nice and friendly receptionist. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Anonymous Families - 30/12/2017
« Good experience »

Overall ok, unfortunately the kids pool is out of service during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOCHAMAD P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that your overall stay was meet your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize as well regarding the pool kids was closed during your stay due to safety reason (pool tiles loose) and we are going to start the kids pool project by next month on January. Thank you again for sharing your experience, and we hope we can host you back in the near future with better service and facilities. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Fab Business - 29/12/2017
« comfortable and fun hotel »

good facility and nice ambience so I can rest well and boost my energy for next activity. One thing need to improve is when i had some trouble with my key cards and try to call the hotel staff with emergency phone in hallway near to my room, the phone is actually doesn't work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABU B., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you enjoy the hotel ambiance as well as the facility. I will share your comments with our team especially the emergency phone in the corridor to be checked and fixed it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Damiri Business - 28/12/2017
« Damiri »

I just spend for 1 night at Novotel Banjar Baru. The nice room and good condition with satisfiy services by hotel officer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMAD D., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you enjoy the room and our service was met up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Swandi L. Business - 22/12/2017
« Great staff, great ambiance »

Fast check in and out, extremely nice staff, spacious room, nice pool, even near airport, the room is sound proof, don't feel like near airport, clean room, nice amenities, reasonable price, value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Swandi L., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

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