Novotel Banjarmasin Airport Hotel 4 stars

TripAdvisor rating 4.0/5 315 reviews
Novotel Banjarmasin Airport
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Room 1

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Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SYAMSUDIN NOOR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A
Landasan Ulin
Kota Banjar Baru
70724
banjarmasin
indonesia

Tel: +6205116730020

Fax: (+62)0511/6730043

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SYAMSUDIN NOOR At 3km / 2 miles - Shuttle paying

GPS :-3.445568, 114.764988

Our accommodations

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs. You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

Superior Room with 1 double bed

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 Double Bed Superior Pool View

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds and Pool View

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 Double Bed Executive with Pool Side access

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

2 Single Beds Executive with Pool Side access

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Suite 1 Double Bed

  • Max. number of persons: ‌4
  • Area: From 56
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SQUARE

Type of cuisine: International

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

BAR

Photo non contractuelle / Strictly non binding

Escape from the stresses of the busy city life and indulge in our fresh and relaxing ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 446 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Banjarmasin Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,933 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

315 reviews

Spacious, neat, clean room

Customer review rating 4.2/5

Ira Families - 11/07/2019 AccorHotels certified review

The room was spacious, neat and clean.. the staff is friendly.. close to airport (10 minutes without traffic), large variety of breakfast and close enough to many culinary stops. Not very far from Banjarbaru city center and about the same distance to Banjarmasin and Martapura gems market

Dear Ms. Ira R., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences regarding your recent stay at Novotel Banjarmasin Airport. We are glad to hear and read your comments and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcoming you back to Novotel Banjarmasin Airport in the near future Best Regards Wenny Tendean General Manager

Not good.

Customer review rating 4.2/5

Sanjay K. J. Business - 09/07/2019 AccorHotels certified review

The check-in time was too long - approx 25 minutes. If you are experiencing more guests, you should immediately add people to assist the process. After which, the location of the Room was not good. One has to go down (with lift - easy) and then again go up using the stairs, as there was no lift, with the Baggage which was quite annoying. The checkout was fast and I am happy with that. Overall the experience is not good at all.

Dear Mr. Sanjay Kumar J., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dissapointed

Customer review rating 4.2/5

Maya Business - 07/07/2019 AccorHotels certified review

The breakfast smells sour and the taste is stale. Incomplete bathroom equipment. The environment around the hotel looks dirty and not neat.

Dear Ms. Rike Maya P., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Wenny Tendean General Manager

Not recommended

Customer review rating 4.2/5

Falatehan Z. Business - 04/07/2019 AccorHotels certified review

Front office/receptionist is not friendly Duty manager doesn't know how to treat guests Meeting room is not set correctly Coffee break is not good Food for breakfast, lunch, and dinner is not appetizing and the taste is not clear. House keeping cleaned my room above 12pm. towels not replaced, beds not neat Very poor service

Dear Mr. Falatehan Z., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciated to share your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Wenny Tendean General Manager
Customer review rating 4.2/5

Paul Business - 27/06/2019 AccorHotels certified review

Clean, cozy, spacious room

Dear Mr. Paul S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean as usual

Customer review rating 4.2/5

Galuh H. Families - 27/06/2019 AccorHotels certified review

When I travel, Novotel has always been one of the hotels that I will prioritize to be reviewed first before other hotels. Novotel Banjarmasin Airport is located very close to the airport and far from Banjarmasin, almost an hour there. If most of your activities in Banjarmasin, this hotel is not the right choice. Furthermore, I rated this hotel interior is below the standard (looks plain) compared to other Novotels that look elegant. However, the things that make Novotel such a good place to stay are a pleasant and clean room and staff who helpful and generous with their time and advice.

Dear Mrs. Galuh Roswita H., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Anonymous Business - 15/06/2019 AccorHotels certified review

Great place, good food, excellent service, will come back again for sure...

Dear Mrs. Indrianie, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Novotel Banjarmasin Airport. We are glad to hear and read your comments and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcoming you back to Novotel Banjarmasin Airport in the near future Best Regards, Wenny Tendean General Manager

Great hospitallity

Customer review rating 4.2/5

Geovani Families - 15/06/2019 AccorHotels certified review

I could have give you 10, but the crowd from the music at night a lil bit disturbing to my family because we need a good rest after a long travel from jatinangor.

Dear Mr. Geovani Erry B., Greeting from Novotel Banjarmasin Airport, Thank you for taking your time to tell us about your experience at Novotel Banjarmasin Airport. It is sad to hear that during your stay we have failed to meet your expectation regarding the disturbance of the music at night. I do apologize for the inconvenience that had occurred, please be rest assure that we would discuss with the related team to address each problem that you encounter simply to ensure that these will not be happened again in the near future. Every feedback is very important as we are always strive to improve our quality of service and facilities. We do hope that you will give us a chance to serve you better in the near future as we always will. Best Regards, Wenny Tendean General Manager
Customer review rating 4.2/5

Anonymous Business - 14/06/2019 AccorHotels certified review

Good Hotel & Excellent service

Dear Mr. Abdul H., Thank you for taking your time to tell us about your experience at the Novotel Banjarmasin Airport. I am very much appreciated to welcoming you at our Hotel and It is always a pleasure to receive positive feedback as you have mentioned that our Hotel such as a Good Hotel with excellent service. I am extremely happy to share your feedback with the rest of my team. I am sure that this feedback will serve as an encouragement to all of my team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager
Customer review rating 4.2/5

Arie K. Families - 14/06/2019 AccorHotels certified review

Nice

Dear Mr. Ary Y K., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Novotel Banjarmasin Airport. We are glad to hear and read your comments and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcoming you back to Novotel Banjarmasin Airport in the near future Best Regards Wenny Tendean General Manager
Customer review rating 4.2/5

Anonymous Couples - 13/06/2019 AccorHotels certified review

Excellent service

Dear Mr. Haris, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Novotel Banjarmasin Airport. We are glad to hear and read your comments and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcoming you back to Novotel Banjarmasin Airport in the near future Best Regards Wenny Tendean General Manager

Me and my family stay at novotel banjarmasin to spend our weekend

Customer review rating 4.2/5

Ahmad M. Families - 12/06/2019 AccorHotels certified review

Check in wait arround 30 minute We stay in executive room with connect to pool. Over all The room we stay is under our expectation. First come smells room was not good, the bath towel was dull. And only available for 1 person. I have request. No respond. The white colour of bed cover and pillow was sallow. Those are need to replace with new one. Please The hot water was running slow. The room are clean. The swimming pool and the view arround are good and clean. The kids had so much fun. But The pool bar was closed. For Order drink directly to the restaurant The food are good. The staf are friendly.

Dear Mr. Ahmad M., Greeting from Novotel Banjarmasin Airport, Thank you for taking your time to tell us about your experience at Novotel Banjarmasin Airport. It was sad to hear that during your recent stay we have failed to meet your expectation regarding our services and facilites. I do apologize for the inconvenience that had occurred. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

Please upgrade the service , cleanest, facility as Standard 4 star Hotel.

Customer review rating 4.2/5

Noviana S. Families - 09/06/2019 AccorHotels certified review

Please prepare time estimated for cleaning before guest check in to Hotel, and completed all the facility such like Towel at Bathroom, or repair some exercise stuff at Gym Centre, or cleanest swimming pool. It was be Great if I & my family can extend to stay more night with more satisfying.

Yang terhormat Ibu Noviana S., Terima kasih telah memberikan waktunya untuk memberitahukan kami mengenai pengalaman Ibu di Novotel Banjarmasin Airport. Kami menyesal bahwa Ibu mengalami hal yang tidak memenuhi harapan dan perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel Banjarmasin Airport, kami selalu berusaha untuk memberikan layanan yang lebih baik kepada setiap tamu, oleh karena itu tanggapan dan saran Ibu sangat penting bagi kami agar kejadian tersebut tidak terulang kembali di kemudian hari. Kami berterima kasih atas kesediaan Ibu untuk berbagi pengalaman menginapnya kepada kami dan kami berharap agar Ibu memberi kami kesempatan untuk melayani Ibu lebih baik lagi pada saat berkunjung kembali di Novotel Banjarmasin Airport. Hormat kami, General Manager Wenny Tendean

nice and satisfied

Customer review rating 4.2/5

Novita Families - 08/06/2019 AccorHotels certified review

i am satisfied to stay in novotel banjarmasin

Yang terhormat Ibu Novita M., Salam Hangat dari Novotel Banjarmasin Airport. Terima kasih atas penilaian positif Ibu mengenai Novotel Banjarmasin Airport. Semoga kami mendapat kesempatan untuk melayani Ibu kembali pada saat berkunjung ke kota Banjarbaru. Hormat kami, Wenny Tendean General Manager

Comfort

Customer review rating 4.2/5

A. Families - 07/06/2019 AccorHotels certified review

Nice pool

Dear Mr. A., We are very much appreciated on your comments regarding your recent stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

My stay at the "Novotel Banjarmasin Airport" hotel in Barjarbaru was delightful.

Customer review rating 4.2/5

Frank S. Solo - 07/06/2019 AccorHotels certified review

I had a very comfortable and pleasant stay. The customer service was excellent. On that note, I wish to thank "Dina" at reception and "Munthe" at the restaurant.

Dear Mr. Frank S., We are very much appreciated on your comments regarding your recent stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with the rest of my team. I am sure that this feedback will serve as an encouragement to all of my team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good hotel only a bit dirty

Customer review rating 4.2/5

Hari S. Business - 06/06/2019 AccorHotels certified review

Overall i enjoy my night at Novotel Banjarmasin. The hotel is great. Only its a bit dirty. Need new paint and new sheet.

Dear Mr. Hari Prakoso S., Greeting from Novotel Banjarmasin Airport, Thank you for taking your time to tell us about your experience at Novotel Banjarmasin Airport. It is sad to hear that during your stay we have failed to meet your expectation regarding one of our facility. I do apologize for the inconvenience that had occurred, please be rest assure that we would discuss with the related team to address each problem that you encounter simply to ensure that these will never happened again in the near future. Every feedback is very important as we are always strive to improve our quality of service and facilities. We do hope that you will give us a chance to serve you better in the near future as we always will. Best Regards, Wenny Tendean General Manager

Menyenangkan

Customer review rating 4.2/5

Aida Business - 31/05/2019 AccorHotels certified review

Good hotel, with fiendly staff (Mrs. Septi)

Ibu Aida yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,
Customer review rating 4.2/5

Anonymous Business - 27/05/2019 AccorHotels certified review

Transit was good Room - air conditioning was slow to work, room smelled of smoke

Dear Mr. Daniel Roger W., Greeting from Novotel Banjarmasin Airport, Thank you for taking your time to tell us about your experience at Novotel Banjarmasin Airport. It was sad to hear that during your recent stay we have failed to meet your expectation. I do apologize for the inconvenience that had occurred. At Novotel Banjarmasin Airport, we strive to provide a superior service experience for every guest. every feedback is very important as we are always strive to improve our quality of service and facilities. We do hope that you will give us a chance to serve you better in the near future as we always will. Best Regards, Wenny Tendean General Manager

Good

Customer review rating 4.2/5

Aditya Business - 27/05/2019 AccorHotels certified review

It was good trip and especially thanks for Ms. Septi for helping arranging the booking and room

Dear Mr. Aditya Nugraha P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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