Hotel - Novotel Banjarmasin Airport
Novotel Hotel Novotel Hotel

Novotel Banjarmasin Airport Hotel

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4.0/5 261 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYAMSUDIN NOOR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs.You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

  • 196 rooms
  • 23 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,128 reviews

Our guest reviews for Novotel Banjarmasin Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 261 reviews
AccorHotels certified review
Matt Business - 16/04/2018
« Comfortable »

Comfortable stay with a nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Matthew A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Tk Business - 09/04/2018
« Nice hotel with swimming pool »

Close to the airport.....quiet environment makes you can sleep well.......good room ,no complaint for bathroom and hot water .....plus swimming in the morning made my trip perfect...the only handicap for me is empty refrigerator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRIAS K., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the hotel environment, the room, swimming pool facility as well as the location which is close to the airport. I will share your comments with our team especially about the mini bar in the room should be refilled. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Steven S. Families - 30/03/2018
« Nice hotel »

Comfortable room and delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN APOLOS S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the comfortable of our room as well as the breakfast were met up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Caesar Business - 27/03/2018
« Cozy place »

The hotel is a cozy place to stay, also the breakfast was great with several local delicacies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAESAR A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you enjoy your stay as well as our local delicacies breakfast menus. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
David C. Business - 27/03/2018
« Good Transit Hotel close to Banjarmasin Airport »

Nice cozy pool in the middle open space of the hotel. Bed sheet was stained (yellow).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr David C., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your stay at our hotel. i do apologies for the unexpected experience when you stayed with us. And regarding the mention, it has been brought into our discussion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Thomas L. F. Business - 25/03/2018
« Operator Trainer »

Very nice Hotel clean rooms, nice staff, I would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Thomas Lynn F., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
E. Business - 24/03/2018
« Enjoy »

the service is good and friendly, it's just that I can not use the booked room for my guest, even though the guest is not use it, just because I can not show the identity according to my guest's name.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. EVERON, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you enjoy your stay. I will share your comments with our team to improve the check in guest experience as well as the cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Rizal W. M. Business - 23/03/2018
« Front Desk Late Response »

I have to wait till 5 minutes to get serve on front desk during check in. This is rarely experienced in other city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIZAL W., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is a heart breaking news to hear that our receptionist does not deliver their best service as they should be. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Rigel Business - 17/03/2018
« Disappointed Service »

So, It was all started when me and my business partner checked in. Once we enter the room, there have been someone inside, so the receptionist gave us the wrong room key. How could this be happened? I was so shock and hopefully it would never happened again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rigel A. Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a service experience for every customer; therefore your feedback is very important to us. And regarding wrong given the room key, it has been brought into our discussion. We appreciate your sharing with department concerns , and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
R. Business - 16/03/2018
« Business trip to Novotel Banjarmasin »

It was a nice hotel, good ambient and fresh atmosphere...the exciting one is the runway in front of us..

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADHYAKSAWAN R., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you enjoy the ambient as well as the atmosphere. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
H. F. Business - 14/03/2018
« homy »

i already 4 times stay in novotel banjar. overall mostly satisfied because i can sleep well here, and easy to reach the airport. but in one times, your officer make a mistake and make me miss the suttle car to airport...

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMAD H., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team especially regarding the shuttle service to the airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Siska A. Business - 13/03/2018
« Great services »

Clean and nice room, great food, excellent services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Siska A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
N. S. M. Business - 06/03/2018
« Satisfactory »

Satisfactory but communication- wise, need to have more english speaking personnel. Food needs improvement to cater other cultures' taste staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr San Migeul N. We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially food and need to be improve the english communication staff also. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
T R. W. Business - 05/03/2018
« Not GOOD »

I'm stay at room 1118, 26 Feb 2018 with name Tegoeh Robby W booking from traveloka.com first come is good place an comfort, so i keep table on Bar with good serve and etc. after that i go to my room, first i not good feel and not comfort that the smell of pillow and room like on cave place. Novotel is best brand do not make a fault on a few bad thing. check your house keeping, laundry

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tegoeh Robby W., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence especially in housekeeping department We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Anonymous Business - 04/03/2018
« Ok »

Food and room is ok

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Rudy P., Terima kasih atas ulasan yang Bapak berikan mengenai Novotel Banjarmasin Airport. Kami sangat senang membaca komentar positif Bapak mengenai keseluruhan fasilitas dan pelayanan yang kami berikan. Kami akan menyampaikan komentar Bapak kepada tim kami. Kami yakin bahwa komentar seperti ini akan menjadi motivasi bagi semua staf kami untuk terus meningkatkan kualitas layanan kami. Terima kasih atas tulisan ini dan kami nantikan kembali kedatangan Bapak di Novotel Banjarmasin Airport Salam Hangat Wenny Tendean General Manager

AccorHotels certified review
Nico P. Business - 18/02/2018
« too bad my stay was on business trip, the hotel ambiance & service is very much suitable as resort vacation getaway »

food was good, room service are nice, housekeeping was tremendously polite & accommodative, the pool was under repair, the room cleanliness was great and the facilities was not explored yet. i did not have a good breakfast while staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Nico Antonius p., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
A. Solo - 16/02/2018
« Nice hotel located close to the airport »

For welcome drink they should have provided alkoholic beverages for platinum member

Our hotel has responded to the review
Our hotel has responded to the review

Dear IQBAL A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding your concern about the welcome drink (alcoholic beverages). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Fajri Business - 16/02/2018
« Not like accor group »

Bathroom not clean Towell dirty Tv channel should change the provider, signal not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIRZA A., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the cleanliness of bathroom, towels as well as the TV channel quality. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Rudianto S. Business - 14/02/2018
« Not less than expected from a well-known hotel »

I visited Banjarbaru and its surrounding for a business trip. I had to check out early in the morning and thought that I won't get breakfast. Instead, the staff of the hotel had prepared the breakfast box so that I can collect it when I checked out. I really appreciated that. I also noticed the hospitality shown by your front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUDIANTO S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding your stay as well as our hospitality shown by the front desk team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

AccorHotels certified review
Tono Business - 13/02/2018
« Good »

Comport, clean and good

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. KARTONO, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the room cleanliness and comfortable during your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

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