Hotel - Mercure Danang French Village Bana Hills
Mercure Hotel Mercure Hotel

Mercure Danang French Village Bana Hills

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4.5/5 297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DA NANG
  • Reception open 24 hours a day
  • Cable Car
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

  • 280 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,361 reviews

Our guest reviews for Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 297 reviews
AccorHotels certified review
Wanna Families - 12/05/2018
« Excellent service. Great stay »

Comfortable room, great stay.variety breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
S. Families - 09/05/2018
« the breakfast very bad »

room was ok, but breakfast? so bad , not fresh food , bad bread bad donut. i will not comeback again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly my apologies in the late reply to your feedback. We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Kind regards Hotel Management

AccorHotels certified review
Emma Friends - 08/05/2018
« Staff hardly understand English »

We had a lot of trouble with the staffs lack of basic English. Breakfast was mostly catered for Asian food and what wasn't was cold. Check out took over 20mins

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Nhung Families - 07/05/2018
« Excellent? Not yet »

I booked 3 rooms with 2 rooms connecting, FO under cable checked in me 3 rooms in block 8, but FO in hotels checked in me 3 rooms in block 6. I asked why it had the difference, FO in hotels said because FO under cable didn't know. I cant understand why in one hotels, they didn't know that?????? After called and complaint with reservation dept, I was changed in block 8, but one of 3 rooms had musty. At night, in 11PM, their staff tried to open our room because this block was using for staff. My parents have a none-sleept night. May be because I went here in Holiday, so service not good, but with a 4 start hotel, its not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly my apologies in the late reply to your feedback. We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Kind regards Hotel Management

AccorHotels certified review
Nirun Couples - 07/05/2018
« good location , good view , and comfortable »

the hotel , on the French village , is good location , good service . The best choice for stay bana hill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Anonymous Friends - 06/05/2018
« Good to stay a night to enjoy both the night and the morning of Ba Na Hills »

Though the rides on the cable car, especially the one going downhill in the morning taking so much walking and changing, caused a lot of hiccups, the stay was enjoyable. Spacious room, powerful shower. A bit inconvenient as the swimming pool is located in another premises. Understood the reasons for such arrangements but it deterred our momentum to swim. Pity only two outlets are available for dinner, though the buffet was good. As pointed out, the cable car ride on the check out morning was a big issue. As we left before noon, we needed to take the cable car on the far end. Not only was our luggage being pulled on the cobble stoned roads, which caused damage to the wheels of the suitcases, we needed to walk down a total of two flight of short stairs (no elevator) for a long way to get changed to another cable car. The receptionist had arranged a bell boy to go with us. Though the receptionist said the bell boy would help us with the luggage until riding on the second cable car, he left us once we entered the station uphill. Fortunately another bell boy who was accompanying other guests to the mid-way station saw us and helped with our luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
K Couples - 05/05/2018
« Nice view »

Hotel interior is really good, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Khruewan P. Friends - 04/05/2018
« Excellent »

Wonderful place, good service and great expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Auchariya S. Couples - 02/05/2018
« Perfect »

I felt extremely satisfied with your staff especially Miss ADELE ( front desk ) after we checked out and lack of bellboy to send us to cable car station. Miss ADELE carried our luggueses sent us to cable car station by herself. I want you to promote some special gift for her responsibility. We feel she s your value staff. She gave us awesome service that we have never forget. If you want to make sure who she is . Please send me your email i will send her picture to you directly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Chitanit K. Couples - 02/05/2018
« Bana Hills Trip »

The hotel was really nice, clean, and beautiful. Staffs were very helpful. I really enjoyed the trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
N. M. H. Families - 02/05/2018
« The scene of landscapes, room decoration »

our family love the decoration of the hotel building the landscape and the atmosphere the weather so nice and the food so good. but the guards at the mountain entrance and also the guard at the check out counter no so good manner to taxi drivers since they drop us off and pick us up but not get right direction due to the security guards seem not ask well and guide the taxi driver where to go to the right place in the hotel area. this caused pay more to driver on arrival and also wait for more 30mins to get in taxi when we leaving. Please check and solve the matters to other clents too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Amr H. Families - 02/05/2018
« Amazing »

Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Thai A. L. Couples - 01/05/2018
« Good experience »

I was overall satisfied with the service. Room is clean, decoration is simple yet elegant. Breakfast buffet was also very good with a lot of food choice. I definitely will stay at the hotel in next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Thuy T. Families - 29/04/2018
« Good. »

Beautiful view and friendly staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Charan Couples - 25/04/2018
« Very nice hotel »

All plus plus plus +++ nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
G. D. Families - 24/04/2018
« It was a great stay! »

I really loved the place. My family and I really loved the stay. However, I was a bit disappointed with the view from the room that I got. Totally did not expect it,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Anonymous Families - 23/04/2018

the interior is quite poor. I dont like the toilet, it's not value as the 4-star hotel. breakfast is good. Hope next time I can feel better. Need more activites at nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Kind regards Hotel Management

AccorHotels certified review
Wimonphan Families - 23/04/2018
« Stay is moderately »

It’s normally to stay.if i stay 4-5 star in Thailand I will get the better service. And problem for your officer i check out at 10.00 am and ask her to send my luggage downstairs at 12.30 pm because my driver pick up me to another place but it to late when I go downstairs at 1.00 pm I can’t see my luggage and check your officer they check detail for long time and tell me the luggage just send. At 14.00 I got the luggage,it to late and lost my time to travel another place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly my apologies in the late reply to your feedback. We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Kind regards Hotel Management

AccorHotels certified review
Mallika Families - 20/04/2018
« Perfect place for vacation »

Nice room, good breakfast, and nice environment but the restaurant at night close very quick

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Anonymous Families - 20/04/2018
« Good »

I stayed at a family room and everything was good, I also love your breakfast . However, it was so boring at night around there, and I couldn’t find food. I think it could be better if you could provide more choices for eating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

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