Hotel - Mercure Danang French Village Bana Hills
Mercure Hotel Mercure Hotel

Mercure Danang French Village Bana Hills

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4.0/5 261 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DA NANG
  • Reception open 24 hours a day
  • Cable Car
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,101 reviews

Our guest reviews for Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 261 reviews
AccorHotels certified review
Melissa S. Couples - 17/02/2018
« Food under average »

Staff were helpful, some of the restuarant girls were unsure. Food under average on buffet for breakfast and dinner. Hot food was cold, selection limited, flavours were boring. Poorly signed for english speaking guests for rides and locations to find way around. Resort was not like the pictures in the way of lights etc at night time. Lack of eating venues as most were closed. Sofa in room had white stains (disgusting like it had semen all over it). Therefore unable to use, this was not hygienic. However the staff made an effort to decorate for our anniversary and my birthday. This was lovely. We found in all the hotels we have stayed in in Vietnam this was by far the worst below average. Beautiful location.

Our hotel has responded to the review
Our hotel has responded to the review

DearValued Guest, Thank you for taking the time to tell us about your experience at the Mercure French Village Bana Hills. I am sorry to here that your experience was good which means we have work to do to make it great!!! I see that you have concerns regarding food and beverage please rest assured that we are taking the appropriate measures and I have passed on your feedback to our Chef and Food and Beverage Manager. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Hotel Management

AccorHotels certified review
Thang Families - 17/02/2018
« Good »

Good staffs. But services and facilities in general were not as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Huong Families - 16/02/2018

I visited bana hill in January with my children. The weathwer was not good , fog around so that we could not enjoy sight seeing. However, mercure da nang French Village is good hotel, at a good place. My children love playing area. We will visit again in the summer time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. Thank you again for sharing your experience, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Donna B. Families - 16/02/2018
« Lovely room and attentive staff made our stay memorable »

The rooms were beautiful, comfy beds, well appointed facilities and a full range of amenities. The only disappointing feature was the food outlets - the food was over-priced and poor quality. The French restaurant was extremely disappointing. The coq au vin was the worst I've ever had. It was bland, tasteless and lacking in sauce/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure French Village Bana Hills. I am sorry to here that your experience was good which means we have work to do to make it great!!! I see that you have concerns regarding food and beverage please rest assured that we are taking the appropriate measures and I have passed on your feedback to our Chef and Food and Beverage Manager. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Hotel Management

AccorHotels certified review
K. L. W. Families - 14/02/2018
« Magnificient stay »

Pre-check in at the cable car station was quite slow as the receptionist asks me to have a sit first but after that i guess she forgot about me as they entertained other guests so i had to go to the counter to queue. Check in at the hotel was fast and smooth. Great service. Have a great stay here. Food was great too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing Mercure Danang French Village Bana Hills as a part of your vacation in Da Nang city. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Benjamin N. Couples - 14/02/2018
« Excellent »

Friendly helpful staff Great food Brought back nostalgia of the old days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

AccorHotels certified review
Sininath S. Couples - 14/02/2018
« Beautiful place, nice staff and great value of money »

The staff are really helpful and friendly. The room is very clean. Bed, pillow and blanket are very comfortable. The hotel itself and the are around are very beautiful. Breakfast is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

AccorHotels certified review
Anonymous Families - 13/02/2018
« Enjoyable trip »

Arriving at the hotel station on Saturday in the afternoon but the cable car did not operate. We took another cable car uphill. There, it is foggy - luckily the staff help us carry our luggage and lead us to the hotel. At the reception, the staffs are all welcome tourists and very helpful. The room in the main building is decorated in French style with a view of a church. In the morning, we went to an uphill temple. While we walked inside the temple area, there was a big dog tried to threaten us and expel us from the temple area. The hotel should warn the tourist because it is very dangerous. The restaurants are good with various type of food. The staffs are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Nadjion N. Families - 12/02/2018
« Good place for retreat »

Good hotel ambiance, great service by the staff, plenty of day activites , photoghrapic scenery, good spread for the buffet and super friendly chef. Plus the superb cable car view .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a Platinum member it is always important to hear from those who stay with us more often. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

AccorHotels certified review
Nemo T. Couples - 12/02/2018
« Nice place »

So far so good~ Just No any activity during night time~

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

AccorHotels certified review
J. W. Friends - 11/02/2018
« Very helpful front desk staff.. Fantastic.. »

Wonderful indeed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Hotel Management

AccorHotels certified review
Sugiarto W. Couples - 11/02/2018
« What an amazing experience »

Mercure Danang Bana Hills French Village.. Me and my wife was very impress with the building and the location on top of the hill. It is designed as a classic hotel in the French Village feel. We ecperienced a very good service and thanks to Xu and Daniella. Amazing Daniella who can speak Indonesian fluently. Room was very clean and huge. Break fadt and dinnere werw excellent. Sure we will bring my troops to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

DearSugiarto W. , Thank you for taking the time to share your feedback. As a Platinum member it is always important to hear from those who stay with us more often. We hope to welcome you back to our hotel in the near future. Kind regards Hotel Management

AccorHotels certified review
Vy Families - 08/02/2018

Activities after 5pm are quite limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Jennifer L. Families - 06/02/2018
« Mrs »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

AccorHotels certified review
F D. Families - 06/02/2018
« Perfect Vacation Destination »

Wonderful. All staff were helpful. Easy to get around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
I. I. Couples - 05/02/2018
« Nice stay and friendly staff »

Nice stay at your hotel and the front desk staff are friendly and helpful. service provide by hotel is good and feel warm with the smile face of staff. It would be good if the fantasy park can be extend the hour for the in-house guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Erik N. Couples - 05/02/2018
« Got plenty of time to rest up. »

Hospitality is very nice. Helpful staff and good food (not that good on 2nd day onwards but acceptable though).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

AccorHotels certified review
Anonymous Families - 04/02/2018
« Only hotel at top of Bana Hills »

The room is clean n comfortable. But disappointed with the breakfast at hotel, as the chief is French, we expect the bakery like croissant n other bread are good quality, but it is not. Sausage is somehow hard. No clear information regarding the fantasy park n so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure French Village Bana Hills. I am sorry to here that your experience was good which means we have work to do to make it great!!! I see that you have concerns regarding food and beverage please rest assured that we are taking the appropriate measures and I have passed on your feedback to our Chef and Food and Beverage Manager. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Hotel Management

AccorHotels certified review
L. Families - 02/02/2018
« Slippery bathroom at 6211 »

I fell on the ground inside of shower room because it was very slippery. It wasn’t serious injury. If I hit the glass door and broke it, it would be very bad injury. I told what happened when I checked out at the front desk. Also there were construction workers right below my windows and hammers noise made not able to take a nap. The weather was bad and tried to take rest but we couldn’t. Otherwise it was a great stay especally helpful front desk and bell hop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

AccorHotels certified review
Komduang T. Friends - 02/02/2018
« Perfect! »

very good location, room facilities and services. we will come back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Julien Pechey General Manager

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