Hotel - Mercure Danang French Village Bana Hills
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Mercure Hotel

Mercure Danang French Village Bana Hills

An Son  Hoa Son Commune  Hoa Vang District 
  DANANG
VIET NAM

106 reviews
TripAdvisor Rating Based on 106 reviews
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Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • DA NANG
  • Reception open 24 hours a day
  • Cable Car
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 506 reviews

Our guest reviews for Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 106 reviews
AccorHotels certified review
Phuong Families - 16/08/2017
« Fine »

It's fine except checking in & out time.

AccorHotels certified review
Youngoug K. Couples - 16/08/2017
« It was very relaxing! »

The room was ok, but the buffet restaurant need to be improved! The menu was very limited. Not much difference from breakfast to dinner.

AccorHotels certified review
Lê T. Q. M. Families - 15/08/2017
« I have spent a comfortable stay »

the place is peaceful, classical the hotel is comfortable, but the space is too narrow and the bathroom floor is too slippery

AccorHotels certified review
Giang N. Families - 14/08/2017
« Giang N. »

Your staffs are friendly and helpful, but that night was a terrible stay for us. It was so noisy by other guesses staying same floor. My poor baby could not sleep until midnight. I hope you can control all guesses need to follow the rules to keep silent at public areas .Thank you

AccorHotels certified review
Hang Families - 14/08/2017
« Hotel condition is good but reception services are not. »

There were three reception counters but all are slow in check-in for guests. It took 20 minutes for each guest waiting for them to photo ID card, and collect payment. This happened the same for all guests queuing in front of me.

AccorHotels certified review
Pham A. V. Families - 14/08/2017

Room is good. Service is good. Pool water has not good quality. Should organize some event in the evening

AccorHotels certified review
Sophia T. L. Friends - 12/08/2017
« Bright holiday »

New room with bright balcony. Reception was not okey, slow in response of guest's questions. Nobody take care of luggage that guest left at Toc Tien Gare. Breakfast was limited choices. Especial dairy product. We are coming back, hope to see some changes.

AccorHotels certified review
Phuong Families - 11/08/2017
« Tuyet voi »

Phong va tien nghi duoc, Nhan vien than thien, do an ngon

AccorHotels certified review
T. T. T. Families - 11/08/2017

Breakfast is not really good. Evening activity at Ba Na is poor. Other things of hotel are fine.

AccorHotels certified review
Keren Couples - 10/08/2017

It was amazing to wander the village at night after the day visitors has gone. The new general manager is fabulous, suggested watching sunrise from the pogoadas, it's was spectacular. Only complaint was the music was left on one night in the streets

AccorHotels certified review
Nga Families - 10/08/2017
« not very pleased with my stay »

I traveled with 19 months old kid, we arrived late around 7:30 pm. I called the receptionist before my arrival informing her that i was on the way. We did the check-in at the hotel reception before getting on the cable car to go to our room. it took some time but i was ok with that. We were all tired and the kid was hungry and sleepy. The bellboy was helpful. When i arrived to another reception on the top of the mountain, i was not happy having to wait again for the receptionist to start going to get a bunch of the key cover and write my room number on it, then she start to produce the magnetic key for my room because all this can be absolutely done right after my check in before the cable or while i was in the cable. They have far more than enough time to do all this instead of keeping guests waiting again especially when guests are travelling late with small kids and old parents. In the morning, there was not enough staff to clean the table for breakfast, i could not find a spoon for my kid, only big spoon for adults.

AccorHotels certified review
N. K. T. Families - 09/08/2017
« Should be upgrade services when guest check in »

Can them thong tin huong dan ve cac dich vu du khach duoc huong trong thoi gian o khach san. Trong mot so truong hop nhan vien huong dan ko day du thong tin va thieu nhiet tinh , khach phai tu tim hieu de co the su dung dich vu trong thoi gian o lai Bana hill French Village.

AccorHotels certified review
Taylor K. Couples - 09/08/2017
« Wasn't overall happy »

My room was great besides the smell, the plumbing must have been horrible. Whenever the toliet was flushed or a shower taken, a disgusting smell would linger in the room for a hour afterwards. Sadly also everything closed so early and after 5pm there was basically nothing to do, only the small bar and one buffet open to explore.

AccorHotels certified review
Nguyen T. D. Families - 07/08/2017
« Pool's bathroom was smelt badly. No children pool. Bathroom of 6309 was stucked »

Pool's bathroom was smelt badly. No children pool. Bathroom of 6309 was stucked

AccorHotels certified review
Van Families - 07/08/2017
« hotel is clean. Great atmosphere »

Hotel room is ok. Breakfast should have more Vietnamese food.

AccorHotels certified review
Thai V. Families - 06/08/2017
« I »

Enjoy the whole complex building, French Village, very impressive

AccorHotels certified review
Linh N. Families - 06/08/2017
« Under expectation »

1. Check in: - No one from hotel to help carry the luggage from the last station of cable car, then I had to make a phone call to hotel to ask for a help. - Many ppl in lobby for checking in and out with many luggagues. Nothing difference between checked in online and not. I still have to wait and nothing's faster ir advantage from check in online in advance as mentioned. Disappointedly, a special note that I request to leave in the room was not appeared, it's a note to say Happy birthday to my son as his birthday is 1 day before the trip. 2. Room: dark, some wet part in the wall, no power plug point for the electrical ketch. Bad smell from the wc. Water is not stable especially the hot tube. No body lotion, shower cap... 3. Light in corridor is not enough, wc for the breakfast restaurant is dirty and smelly. Food for breakfast is poor. 4. Staffs especially in the front desk is not friendly and effective enough.

AccorHotels certified review
Penato J. Friends - 02/08/2017
« Good but ... »

Please be carrefull, these Rooms having electrical warm device. The electrical plug in my Room was Totally out if Standard ACCORD and risk of accident is very Hight. Fire or personal electrical Chock. Please Review Electrical standard.

AccorHotels certified review
Hepi Solo - 01/08/2017
« Short break gateway »

More or less is fine, I like the room in classical style and it's clean. I have some points for improvement, as follow : - for breakfast and dinner, I think to avoid the crowd, you should implement to allow guests to be referred to the seat by Hotel staff, like in other hotels, not crushing to anyone table. Especially since you have buffet style of dinner /breakfast. - as Vietnam known for its vietnamese coffee too, I only see one coffee machine (it works only 1st day I stayed), thus result long queue and the other coffee not hot since it is put in kind of juice pot, whereas normally you have pot on the stove, thus coffee result cold. - public areas in hotel especially toilet is not so clean as expected. Apart from that, I enjoy the surrounding area, and the cool weather.

AccorHotels certified review
Hanh Couples - 27/07/2017
« great night! »

Room was good but the buffet was not gôd!

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