Mercure Danang French Village Bana Hills 4 stars

TripAdvisor rating 4.0/5 504 reviews
Mercure Danang French Village Bana Hills
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Hotel extras

  • Accessible by cable car only to hotel in 25 minutes. Operation time from 7am - 9pm daily

  • Accessible to Theme Park, Retails Shop, Golden Bridge, Linh Ung Pogoda, Temples, Flower Garden

  • Near by Bana Hills Golf Club

  • Free access to Golden Bridge

  • Apply promotion cable car ticket at only VND 400.000/adult and VND 450,000/adult from April 19

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h30

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DA NANG
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Cable Car
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure Danang French Village Bana Hills

An Son
Hoa Son Commune
Hoa Vang District

danang
viet nam

Tel: +842363799888

Fax: (+84)236/3799222

Contact email

Check-in from 14h00

Check out up to 10h30

  • By plane

    DA NANG At 46km / 28.58 miles - Shuttle paying

  • By train

    DA NANG RAILWAY At 25km / 15.53 miles

GPS :16.001724, 107.997646

Our accommodations

Standard room with King Size Bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Standard room with Twin Beds

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Superior room with King Size Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: Mountain view, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Superior room with Twin Beds

  • Max. number of persons: x3
  • Area: From 25
  • Views: Mountain view, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Deluxe room with King Size Bed

  • Max. number of persons: x3
  • Area: From 28
  • Views: Courtyard side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Deluxe room with Twin Beds

  • Max. number of persons: x3
  • Area: From 28
  • Views: Courtyard side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Iron(...)

Family Superior with 1 King bed and 1 Bunk Bed

  • Max. number of persons: x6
  • Area: From 25
  • Views: Courtyard side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Family Bunks with 4 bunk beds

  • Max. number of persons: x6
  • Area: From 30
  • Views: Courtyard side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Family Deluxe with 1 King size bed and 1 Single bed

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Iron
  • Bathrobe(...)

Executive Suite with King Bed

  • Max. number of persons: x3
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Duplex Suite with 1 King bed

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Iron
  • Bathrobe(...)

Family Suite with King Bed and Twin Beds

  • Max. number of persons: x6
  • Area: From 80
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Iron
  • Bathrobe(...)

Our restaurants and bars

LA CRIQUE

Type of cuisine: International

La Crique is our local "modern market", serving up sumptuous breakfast, lunch and dinner buffets everyday. A huge variety of fruits, cheese, meats and tantalizing pastries, La Crique is a perfect spot to satisfy your hunger.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'Étable

Type of cuisine: French

When East meets West in a unique concept of cooking. Boasting French countryside village design, L'Etable indoor restaurant exclusively offers superb traditional French and Vietnamese cuisines for lunch and dinner in family style.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Roi Tapas

Type of cuisine: International

Roi Tapas offers a selection of French, Vietnamese and Korean food and snacks for indoor or outdoor seats depending on the weather. Latino live music is available every day.

La Côte d'Azur

Type of cuisine: Mediterranean

Located next to Hôtel de Nice, La Cote d'Azur features Mediterranean and Asian buffet.

Avigon

Type of cuisine: International

When buffet comes alive. Our local 'modern market' serves up sumptuous breakfast, lunch and dinner buffets everyday with more than 80 selective dishes.

Le Troquet du Coin

Photo non contractuelle / Strictly non binding

The coffee shop is designed in French style promising to bring you an amazing French experience at Bana Hills.

Café La Terrasse

Photo non contractuelle / Strictly non binding

Café La Terrasse is a terrace coffee featuring open spaces. At Café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Café Le Terroir

Photo non contractuelle / Strictly non binding

Café La Terrasse is a terrace coffee featuring open spaces. At café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Le Grenier Lounge

Photo non contractuelle / Strictly non binding

Spend your time here with your mates to enjoy a cup of coffee, play billiard, chess or enrich your knowledge with more than 300 Vietnamese books at Le Grenier Lounge.

CAFÉ POSTAL

Photo non contractuelle / Strictly non binding

Designed as a modern French bar, this is a superb place to relax during the day. Modern and Contemporary art adorns the walls, brick and wood make up the color palate. Enjoy a wide range of international wines, gourmet coffees and upmarket snacks menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TAVERNE

Photo non contractuelle / Strictly non binding

La Taverne Bar is a cozy wood and stone tavern cellar taking inspiration from the European classical wine cellar in 19th century. The European pub offers a large selection of beers and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 646 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 350 people

Find out more
Mercure Danang French Village Bana Hills Meeting Room

Our guest reviews for
Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,203 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

504 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice place

Customer review rating 4.1/5

Kornpanote Couples - 13/04/2019 AccorHotels certified review

Nice place but so noisy. Waiting so long for answer email and Facebook.

Beautiful hotel building and good fantacy park

Customer review rating 4.1/5

Chinda S. Families - 13/04/2019 AccorHotels certified review

Noisy at night from staff cart and staff talking onroad No staff to pick up luggage from french village hotel reception to the reception station 5. Hotel letter in the room should delete this statement.

Comfortable and friendly staff

TripAdvisor rating 4.0/5

Sherpa35422811711 Family - 10/04/2019 TripAdvisor review

The rooms are equipped with convenient facilities. Good weather, no air conditioning required. Breakfast is available in a variety of choices. Good service staff. Travel is quite far from Danang airport, but worth the trip

Dear Sherpa35422811711, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go. I'm glad to hear that you enjoy to stay at our hotel and also happy with the equipment and facilities that we prepared for you. We usually have compliment about our Intentional Breakfast and we are continually trying to improve the variety and quality of food that we offer. Thank you for your stay and I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Great place abd great service!

TripAdvisor rating 4.0/5

Scenic11534514567 Family - 07/04/2019 TripAdvisor review

I travelled with my 2 years old toddler and was surprised to see how each staff took great care of us. From the check-in counter to the bellman. Such a great place to stay. Excellent service. Highly recommended!!

Dear Scenic11534514567, Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing uur hotel when you were in Da Nang. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager

Nice for those who wants to enjoy Bana Hill during off-peak hours

Customer review rating 4.1/5

C. Families - 03/04/2019 AccorHotels certified review

The room was very clean. The staff was very friendly and helpful. However, breakfast did not meet my expection. Moreover, during our stay, there were alot of renovation and construction.

Not worth for the price I paid for Mercure hotel

Customer review rating 4.1/5

Kjohndej V. Families - 21/03/2019 AccorHotels certified review

1.staff was rude and unprofessional *The bell boy didn't open the door for my parents even that is his job ...what in hell that he think who he is? *Lack of effective communication between the staff . At the check in counter they told me that I can check out at the building I stayed and the staff will bring the luggage to the reception area for me but actually when I checked out they refused to do their job .the other receptionist asked me to carry luggage by myself. In fact it's ok for me but inappropriate for my 67 years old parents. *The receptionist didn't know how many restaurant and even can't recommend the name of restaurant on the top of bana hill ....what a pity *The staff at the breakfast buffet are rude and lazy... The lady who fried eggs spread the hot oil almost touch the customer, she did her work without passion just fried the egg don't care how it is called sunny egg,scramble or both side well done.....milk and other refreshment were empty Clients have to warn and beg the staff to replenish it. !!!!!!!!!! 2. Breakfast quality is quite poor and don't deserve the standard of accor hotel 3. Poor quality of room and room services * Air conditioning is not working ,though we asked the staff to fix it ,they just sent someone who can't speak English to measure the temperature without fixing anything . The fridge is hot !!!!! When we called again they just replied that the air conditioning is automatically controlled ... We have to open the window all night long.....such ashamed 4.Extraordinarilly long waiting for e mail response and inconclusive information I just asked the staff to add this booking to my accor member (I gave them member I'd) What they replued back is just we don't understand what do you mean !!!!!! This is not the total bad aspect that I personally experienced lodging in your claimed to be 5 star hotel I m so disappointed with all services that you guys gave me and my family BR. Kjohndej V.

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management Team

Rujijan V.

Customer review rating 4.1/5

Rujijan V. Couples - 16/03/2019 AccorHotels certified review

Good Place & Good Climate, Cable Car 40,000 VND/person is more expensive. It should be free service. Room Decoration is not beautiful. Check out time is earlier (10.30 a.m.)

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Every thing was good and staff very nice.

Customer review rating 4.1/5

Anong Families - 10/03/2019 AccorHotels certified review

Rooms are dark and a little spooky. Dinner options could be more. Staff was very helpful and friendly .

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Everything is superb except English speaking

Customer review rating 4.1/5

M. A. Families - 09/03/2019 AccorHotels certified review

Everything is superb except English speaking

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Team

Good experience!

Customer review rating 4.1/5

Anonymous Friends - 07/03/2019 AccorHotels certified review

We booked 2 rooms for 1 nights. Room was clean. Staffs is very kind and good service exept restaurant staff!

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Great stay

Customer review rating 4.1/5

Lali P. Families - 03/03/2019 AccorHotels certified review

I had a great stay. The pool was great also with the staff at the pool (apologize that i didn't get his name). Overall is very satisfied. The only downside is that there were some little frustration during the check in and check out. It was a little bit chaotic. There should be a sign or separate counter for group check in and FIT traveler. For check out, we were waiting for a car to pick us up. There was a miscommunication, we informed the license plate for Front Office staff so the hotel can let the driver in and we asked them if the driver is here yet as it was passed our pick up time, no feedback. Second time we asked the trainee, she informed that they "not come" so we were trying to make sure that what she meant was "not come yet/ not here yet/ or not come at all". But she couldn't tell us so she went to her trainee colleague to help but that wasn't helpful. Then her supervisor jumped in and repeated the same thing that we have to give license details which we've already did and still didn't get the exact answer. At that time we were also trying to contact the car company to find out what was going on. All in all it was about the wording and miscommunication. However, Thank you once again for Ms. Tam-Front Office Manager (apologize if i spelled wrong) for listening and taking our feedback.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Like it.

TripAdvisor rating 4.0/5

Pioneer56894350190 Friends getaway - 28/02/2019 TripAdvisor review

The room was clean. I love everything except the rest room. The shower and toilet bowl are right next to each other so it's all wet. Lots of establishments are under renovation. Oh, no remote control for air-con in the room as well.

Dear Pioneer56894350190, Thank you for staying with us and taking your time for this review. We are happy to read that you enjoyed your stay with us at Mercure Bana Hills French Village. We hope to welcome you back soon as more activities and attractions are being built which will give you a more interesting stay here. Regards, Taiyo Nguyen Guest Experience Assist Manager

Great stay in Bana Hill

Customer review rating 4.1/5

A. T. Couples - 23/02/2019 AccorHotels certified review

Has been completely wonderful, nice hotel, great staff.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Very nice stay

Customer review rating 4.1/5

Tracey Families - 22/02/2019 AccorHotels certified review

The hotel room is new and nice. The staff is very friendly and helpful. We had a pleasant stay, although there was not many options for dinner.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team
Customer review rating 4.1/5

Tram T. Couples - 20/02/2019 AccorHotels certified review

Nice room and friendly staffs.

Dear Valued Guest, Thank you for taking the time T. share your feedback. We hope T. welcome you back T. our hotel very soon! Sincerely, Hotel Management Team

Good time Good place

Customer review rating 4.1/5

Chulalak Families - 20/02/2019 AccorHotels certified review

The room was great but there was weird smell in the room. I think the room should be sanitized because there is humidity surrounding the hotel which cause the smell. The staffs were so nice and the architectures on the hill are so good.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Disappointing

Customer review rating 4.1/5

Haily C. Families - 19/02/2019 AccorHotels certified review

This was the first night stay of our Danang holiday and we had a high expectation on Bana Hill and the hotel. We came in the morning and was told to wait till 2pm to check in. It was raining outside but we still consider it fair. Due to some misunderstanding in our online reservation, we need to upgrade the family room we booked to accommodate all 4 members. The upgraded room meets our expectation but communication with the reception has been somewhat difficult due to limited English he spoke. We were cautioned about the quality of the buffet dinner from many reviews online, but were "misinformed" that there is just one other restaurant open in the evening from the same group offering a la carte choices. The experience of the buffet dinner was almost unacceptable ie. very few choices, food are served cold, food and drink and not refilled properly, we only managed to get a glass of orange juice after long debate with the manager. We later found out that there was another restaurant offering wider varieties of food, 1 liter free beer and live music in a much bigger venue, just located 5 min walk away. The price for dinner buffet was about half of what we pay at the hotel. The next morning, the hotel policy has our room check out at 10:30am. I regret to say this is the most disappointing hotel experience with Mercure.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Perfect!

Customer review rating 4.1/5

Vio Couples - 15/02/2019 AccorHotels certified review

People need to come to this place at least once of their life. I had a wonderful experience here. I took prewedding photos here, and i hope the result will come out as perfect as this place hahaha thank you so much

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

quite ok , except the hotel was very over crowded

Customer review rating 4.1/5

N. Q. P. Couples - 15/02/2019 AccorHotels certified review

Room quite ok , clean . . Staff are helpfull . But Foods are not good at all , need to really have more attention on foods . Our 2 breakfast was barely consummed . Taste was not like North/south or Central . Cold and careless in preparation, no quality and too much oil on the noodles . Coffee is worst , very cold . Bread roaster was very useless , 1 single machine only to serve that number of guests is definitely not enough , one has to wait for another . Suggest CHinese Group tours breakfast to be arranged separately as it truly disturb the rest of private tourists . We hardly have peace at breakfast as it is so noisy , messy and tasteless foods . We thought to stay next time without Breakfast as it is not really worth it . Please improve .

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team

Spring vacation

Customer review rating 4.1/5

Thuy L. Families - 14/02/2019 AccorHotels certified review

The stay is ok. Services were good. Just 1 thing need to be improved: the room did not smell good.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management Team
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