Hotel - Mercure Danang French Village Bana Hills
Mercure Hotel Mercure Hotel

Mercure Danang French Village Bana Hills

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4.5/5 219 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • DA NANG
  • Reception open 24 hours a day
  • Cable Car
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 824 reviews

Our guest reviews for Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 219 reviews
AccorHotels certified review
Paul B. Couples - 08/12/2017
« Indifferent »

Weather was a let down, which can't be helped. Staff hospitality unpredictable, very few spoke any english

AccorHotels certified review
Jungeun L. Families - 07/12/2017
« hotel score »

staff's kindness and hotel'clean are very excellent. but weather is not goot

AccorHotels certified review
W. Couples - 05/12/2017
« The place was great with the architecture and decoration, the room was well furnished and luxurious. »

The hotel was incredible beautiful, I feel like staying in the palace. The facilities in the hotel was great. But the buffet meal both breakfast and dinner was below standard, should really be improved. In the room got some weird smell I assumed regarding to the age of the place it’s the smell of cement. I was very impressive with the hotel service especially by Ms.Ngan, receptionist. She was very nice and helpful, she was putting all her mind to service guests, I very appreciated in her service during my stay. One of bellboy was very nice, he off duty and on the way helped me carry my baggage to send me take a cable car down.

AccorHotels certified review
Edmund L. Friends - 05/12/2017
« Front desk service need yo improve »

Again, similarly as last year I was not seeing any improvement for front desk service while check in. Disappointed for staying this time. Restaurant food standard also drop, not good taste as before. As always mention by front desk manager, service manager and reservation manager, truely hopeful you can get improve on hotel service as I believe Ba Na hills will attrack more tourist to visit soon.

AccorHotels certified review
Q. Friends - 01/12/2017
« Nice experience »

Room spacious and view is fantastic.. Love their room design and feel warmth.. Breakfast choice is varieties.. Hope hotel can consider including cable car ticket for all in house guests.

AccorHotels certified review
Pookpik P. Friends - 30/11/2017
« Travel in Banahills »

My friends and I stayed 1 night at Mercure Danang French Village Bana Hills. The day we stayed was a heavy day. We found that the hotel did not have enough umbrellas for the number of guests. The hotel provides a raincoat to the guests. I think umbrellas are easier to use. My friend and I went to swim in the pool.The swimming pool is a nice heated pool. But the management system is not as good as it should be. I am very surprised that guests do not wear swimwear to play at the pool. As it should be. I have never seen this before. Guests can wear t-shirts and shorts to swim in the pool. But overall I like the hotel.

AccorHotels certified review
Nora C. Families - 29/11/2017
« A very pleasant stay »

Excellent and warm service - we felt very welcomed throughout our stay. Before our cable car ride up and even on our departure, we were well taken care of. Would like to commend Ms Daniela your ground floor staff for her helpful information and her good service. Very good housekeeping staff too

AccorHotels certified review
Limin Friends - 29/11/2017
« Feel good »

Everything is fine except for the bathroom without hot water

AccorHotels certified review
Anonymous Families - 27/11/2017
« Great »

your service is good, every employees is very friendly and useful. I like them.

AccorHotels certified review
Igor T. Friends - 27/11/2017
« Everything was excellent, especially cuisine »

Cuisine and service

AccorHotels certified review
Cindy T. Z. Families - 24/11/2017

Very good all the people working there are very nice and helpful . Thanks again Cindy

AccorHotels certified review
S. Friends - 23/11/2017
« Disappoiting »

end of year is raining seasons we just stay a night in Ba Na Hills but it's raining , so we can't enjoy the facilities. Beside, the indoor Fantasy world was closed at 5pm where i think it's was too early should close at least at 10pm, so nothing can do at night time especially in raining seasons. only front desk staff can speak English others staff are poor. garden park was closed due to landslide but no notification showed.

AccorHotels certified review
Lan L. Families - 22/11/2017
« kind of satisfaction »

second time I stayed in Ba Na. It's good that staff are friendly, flexible in changing rooms for me and upgrade to Deluxe. Good point is discount voucher for restaurants. Facilities are quite old for deluxe room, my room got issue with water. No shower cap in toiletry kit. Food is good, but it seems less delicious than last year. Toilet space is too small in old building.

AccorHotels certified review
Thai Families - 21/11/2017
« Nice hotel with wonderful pools. »

We were very happy and enjoy with deluxe room with balcony upgrade from superior room. Thanks for that. My kid really like swimming pool with stable temperature, staffs are very kind and supportive.

AccorHotels certified review
Ng Y. Y. Families - 20/11/2017
« Happy experience »

Great

AccorHotels certified review
B. K. D. Couples - 19/11/2017
« Fantastic place to stay for nature loving people and who likes to stay away from a crowded place. Total value for money! »

I am regular traveler to Da Nang. Every time while searching hotel, I used to see this property; but considering lack of time, never boòked. This time, we decided to stay here. It was 20:45 hours when we checked in and we were with summer dress. That much cold was okay for me; but that much cold was terrible for my friend untill we reach room. It was a memorable trip

AccorHotels certified review
Mullika Families - 19/11/2017
« It was the best experience there!! »

best service best location best accommodation. I really had a great time with my family. Highly recommended!!

AccorHotels certified review
Anonymous Families - 17/11/2017
« A bit boring at night. »

So foggy after late afternoon. Besides swimming pool and movie, no activities or performance at night, while the weather is too cold to swim.

AccorHotels certified review
Kay W. Couples - 16/11/2017
« Very satisfied journey »

The Romantic European Atmosphere of the hotel brought indelible sweet memory for our 25th anniversary celebration. However, there's renovation noise in the night which 's very annoying.

AccorHotels certified review
D. Solo - 15/11/2017
« Not that good »

I cannot make myself understood in English so information was given. So not delighted to be staying at Mercure. Room temperature was forever 25C. I cannot lower it. My eating utensils were all taken away although I haven't finished my lunch.

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