Mercure Danang French Village Bana Hills 4 stars

TripAdvisor rating 4.0/5 642 reviews
Mercure Danang French Village Bana Hills
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Hotel extras

  • Accessible by cable car only to hotel in 25 minutes. Operation time from 7am - 9pm daily

  • Accessible to Theme Park, Retails Shop, Golden Bridge, Linh Ung Pogoda, Temples, Flower Garden

  • Near by Bana Hills Golf Club

  • Free access to Golden Bridge

  • Promotion for cable car ticket at VND 450,000/adult. It is subject to change yearly

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h30

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DA NANGPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Cable CarPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Kindly be informed that our reception at Toc Tien station will be temporary closed from August to November 2019 for renovation. We apologize for the inconvenience and appreciate your kind understanding. More information please contact h8488-re@accor.com

Hotel location

Mercure Danang French Village Bana Hills

An Son
Hoa Son Commune
Hoa Vang District

danang
viet nam

Check-in from 14h00

Check out up to 10h30

  • By plane

    DA NANG At 46km / 28.58 miles - Shuttle paying

  • By train

    DA NANG RAILWAY At 25km / 15.53 miles

GPS :16.001724, 107.997646

Our accommodations

Mercure Danang French Village Bana Hills offers 470 rooms in nine categories: Standard, Superior, Deluxe, Duplex Suite, Executive Suite, Family Suite, Family Superior, Royal Suite and Bunks. Every room is designed in French colonial character blending elegant interiors and views of the surrounding French Village. All in-room equipment is state of the art, ensuring a comfortable and enjoyable stay.

Standard room with King Size Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Standard room with Twin Beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior room with King Size Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior room with Twin Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Deluxe room with King Size Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Deluxe room with Twin Beds

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Family Superior with 1 King bed and 1 Bunk Bed

  • Max. number of persons: 6
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Family Bunks with 4 bunk beds

  • Max. number of persons: 6
  • Area: From 30
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Family Deluxe with 1 King size bed and 1 Single bed

  • Max. number of persons: 5
  • Area: From 28
  • Business Desk

Executive Suite with King Bed

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Duplex Suite with 1 King bed

  • Max. number of persons: 4
  • Area: From 40
  • Business Desk

Family Suite with King Bed and Twin Beds

  • Max. number of persons: 6
  • Area: From 80
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Our restaurants and bars

LA CRIQUE

Type of cuisine: International

La Crique is our local "modern market", serving up sumptuous breakfast, lunch and dinner buffets everyday. A huge variety of fruits, cheese, meats and tantalizing pastries, La Crique is a perfect spot to satisfy your hunger.

Lunch

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  • Sat
  • Sun

Dinner

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Roi Tapas

Type of cuisine: International

Roi Tapas offers a selection of French, Vietnamese and Korean food and snacks for indoor or outdoor seats depending on the weather. Latino live music is available every day.

L'Étable

Type of cuisine: French

When East meets West in a unique concept of cooking. Boasting French countryside village design, L'Etable indoor restaurant exclusively offers superb traditional French and Vietnamese cuisines for lunch and dinner in family style.

Lunch

09:00 - 16:00

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
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Dinner

16:00 - 22:00

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Avigon

Type of cuisine: International

When buffet comes alive. Our local 'modern market' serves up sumptuous breakfast, lunch and dinner buffets everyday with more than 80 selective dishes.

La Côte d'Azur

Type of cuisine: Mediterranean

Located next to Hôtel de Nice, La Cote d'Azur features Mediterranean and Asian buffet.

Le Troquet du Coin

Photo non contractuelle / Strictly non binding

The coffee shop is designed in French style promising to bring you an amazing French experience at Bana Hills.

Café La Terrasse

Photo non contractuelle / Strictly non binding

Café La Terrasse is a terrace coffee featuring open spaces. At Café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Café Le Terroir

Photo non contractuelle / Strictly non binding

Café La Terrasse is a terrace coffee featuring open spaces. At café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Le Grenier Lounge

Photo non contractuelle / Strictly non binding

Spend your time here with your mates to enjoy a cup of coffee, play billiard, chess or enrich your knowledge with more than 300 Vietnamese books at Le Grenier Lounge.

CAFÉ POSTAL

Photo non contractuelle / Strictly non binding

Designed as a modern French bar, this is a superb place to relax during the day. Modern and Contemporary art adorns the walls, brick and wood make up the color palate. Enjoy a wide range of international wines, gourmet coffees and upmarket snacks menu.

Lunch

  • Mon
  • Tue
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  • Sat
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Dinner

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  • Tue
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  • Sat
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LA TAVERNE

Photo non contractuelle / Strictly non binding

La Taverne Bar is a cozy wood and stone tavern cellar taking inspiration from the European classical wine cellar in 19th century. The European pub offers a large selection of beers and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 399

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,407 reviews

tripadvisor

TripAdvisor Rating 4.0/5

642 reviews

Good Place Great Service mind

Customer review rating 4.1/5

Sk Families - 16/10/2019 AccorHotels review

I am asthma and allergy coughs travel with my dad who over 75 years old. I send many requests to the hotel such as checking the smoke and musty smell from the bed linen etc.. Ms. Sarah replied me by very warm welcome e-mail. When I arrived all staff gave us full supported and our room was very clean. All staff at Resturant give us warm welcome especially Mr. Leo he provide us a table in private zone. Thank you.

Thank to Mr.Leam (reception)

Customer review rating 4.1/5

Apikallaya A. Couples - 15/10/2019 AccorHotels review

Thank to Mr.Leam (reception) For the good service they provide to us. I will be come back again with my family :)

Lovely time at Mercure Bana Hills

TripAdvisor rating 4.0/5

PinkPeakPerky Family - 15/10/2019 TripAdvisor review

Glad that i took a good decision to stay here for 2 nights so i could have enough time to spend my perfect holiday here around Bana Hills - in the hotel room, fantasy park, outdoor photogenic spots and some nice restaurants! Love them all!

We loved Bana Hills

Customer review rating 4.1/5

Michael D. Couples - 07/10/2019 AccorHotels review

Our interaction with the staff was good overall. The difficulty of getting to the hotel wasnt great. Fortunately we paid bell boys to assist along the way - but there wasnt any real direction from the bottom to the top. We were a little overwhelmed. What this meant was that when we got to our room we were releived. The practicality of living on the top floor of a castle werent evident until you tried to move around the room with 1/3rd of it missing - I hot my head 2 times on the concrete walls. We should have demanded a new room but the english v vietnamese language caused us to put up with it. It was an experience one way or another. Please contact me if this doesnt make any sense. At least I will know my time was valuable enough to understand the issue contained.

Dear Michael D., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guest Experience Manager

舒适有如在自己的家

Customer review rating 4.1/5

Michael T. Couples - 05/10/2019 AccorHotels review

Thanks for giving us a slide of cake for our 25th anniversary. We feel touch ! Breakfast and buffet lunch extremely good. Atmosphere is fantastic. Thanks !

Dear t. k., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guest Experience Manager

Worth stay!!

Customer review rating 4.1/5

Nitirat Y. Friends - 03/10/2019 AccorHotels review

Thank you for having us. Even you guys have a lot of customer to take care, but you still did a very good service for us as the member. Big thanks for Valentine and Jenny for taking care of our check-in.

Dear Nitirat Y., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

YOU BUSY, NO TIME TAKE CARE OF US

Customer review rating 4.1/5

K. Y. W. Couples - 03/10/2019 AccorHotels review

YOU SO BUSY, NO TIME TAKE CARE OF US. ROOM NOT CLEAN, SO MANY INSECT BIT ME, TOLD YOUR FRONT STAFF, STILL NOT TAKE ACTION.

Dear Yee W. K., Firstly my apologies in the late reply to your feedback. We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again.

Really nice experience as first trip with Mercure

Customer review rating 4.1/5

B. C. T. Families - 01/10/2019 AccorHotels review

Another experience to sleep on the top of mountain after first time in Malaysia, Ganting. Really love it so much just one thing is there are less restaurants and pub at night for entertainment.

Dear Chan t. B., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Fantastic

Customer review rating 4.1/5

B. Families - 27/09/2019 AccorHotels review

Fantastic location and exciting the cable car, good service and have activities all day, very good for breakfast and dinner.

good services

Customer review rating 4.1/5

N. K. D. Families - 20/09/2019 AccorHotels review

I have a special experiences in your hotel. I forgot the laptop's battery charge in the room after checking out. Rightafter coming back to the da nang city, I called to the hotel, they transffered my call to the customer services desk. They were very supportive to help me to check the room, then one staff has sent the battery charge to me. her name is My. She is very friendly and supportive. I really appreciate her support and enthusiasm.

Dear Kim D. N., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regads Guest Experience Manager

ฺีฺGood Room , Good place

Customer review rating 4.1/5

Bancha N. Families - 16/09/2019 AccorHotels review

Everything was OK , only breakfast need to approve..

Dear Bancha N., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Average

Customer review rating 4.1/5

L. P. Couples - 16/09/2019 AccorHotels review

The hotel itself is nothing to boast about other than the fact that it is centrally located . That is about the only advantage .

Dear P. L., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

My room was in basement.

Customer review rating 4.1/5

P. S. T. Families - 15/09/2019 AccorHotels review

Because the late check in, I have spent my holiday at Ba Na hill my room in basement and have no view outside. The buffet at La crique restaurant have few choice and the taste is not good.

Dear Son T. P., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to suggest you to to try out another type of room and also feel free to leave us a comment to arrange another room in different building. We have totally 07 buildings which are have different design an function. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Disappointed

Customer review rating 4.1/5

Lj Friends - 12/09/2019 AccorHotels review

We had high expectations for a mercure brand but sonehow the product did not meet our expectations. We changed rooms 3 times and it was still not correct. We booked a higher category and requested that room has a good view. On the booking site,it says mouhtain view( agoda) but the first 2 rooms face the church. One on level 2 and one level 1. After stating we do not want to face church the first time,and waiting for awhile, we were given the same church view but 1 level down strangely. It was a waste of our precious time. We wanted to check in and go sightseeing but were stucked at lobby waiting for a room. Then a duty mgr suggested another building and by now were were too tired so we just went ahead but the third room was worse than the first 2. It has view of construction. Why advertised mountain view if the view is not the mountain view? There were constructions below, room was stuffy so we had to open the windows to let in fresh air. The room condition does not reflect mercure product. Foodwise was ok. The only good part was the gentleman called kahlis at front desk of the paris hotel reception that help us change our taxi timing, he even help us to the cable car. He was the only positive part of our hotel experience. The door man was polite too. We are not expecting too much but when we booked a hotel stay we want a good view. The staff were trying their best. They were polite but may not understand what guest wants. We are not demanding but we did email the hotel to ensure the room is decent room but it was not that upon check in. We had stayed in many hotels and we just want a good stay. This time we were disappointed. Perhaps hotel is undergoing rennovations, etc. I think it is wise to inform the guests ahead. I did not want to feedback but since you send me another reminder, it shows you are trying to improve so i think i will give this another chance. We did enjoy the other sites on banahills so this part was good. Thank you

Dear Lily J., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager
Customer review rating 4.1/5

Worakanya P. Friends - 12/09/2019 AccorHotels review

That's really good hotel .i received very warm welcome, staff is really helpful.

Dear Worakanya P., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager
Customer review rating 4.1/5

Anonymous Friends - 10/09/2019 AccorHotels review

Good: Sarah went above and beyond expectation to make it a wonderful stay. She took very well care of us after arrival in the hotel at the mountain. Thanks to her my friends room good upgraded. Very nice fruit basket in my room. Bell boy helped us with the luggage at departure till the second cable car which was very kind. Medical doctor available at the mountain. Not so good: It was too complicated to reach the hotel because the main cable car was off for maintenance. No priority check-in at the arrival before the cable car. No bell boy at arrival on the mountain and no clear direction where to go. No support to go get a GRAB on in the valley, bell boy wanted to offer via him a GRAB car which I rejected because I wanted to pay via my APP, following from that he just said go this way and we had to handle the luggage on our own. My friend got hit by the door because the door boy let it fall, he got medical attention later. Restaurants / bars closing too early.

Dear Dirk H., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Nice service!

Customer review rating 4.1/5

Thao Families - 08/09/2019 AccorHotels review

Enthusiastic server, high quality

Dear Thi Thanh Thao T., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Nice staff clean room good food

Customer review rating 4.1/5

Nuie Couples - 07/09/2019 AccorHotels review

Was fun nice to stay there

Dear Pimanmat N., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

And now for something completely different.

TripAdvisor rating 4.0/5

adenoz Couples - 06/09/2019 TripAdvisor review

The Mercure French Village is certainly unique. Rooms are housed in different buildings. We stayed at the Hotel De Nice, in the Henri Matisse suite, which was stunning. His art work, including two huge murals in the bedroom, featured prominently. We had views down the street and over the roof tops of the village.The bathroom featured a rainwater shower, double basins and a separate bath tub. Unfortunately, the tiled floors in the foyer and corridors, might have looked great, but they were incredibly slippery after the rain. Carpet runners and places to store wet umbrellas are urgently needed to avoid nasty accidents. To access the hotel, guests are offered a discounted cable car fare of 450,000 VND. This includes use of the other cable cars, the funicular railway, as well as entrance to the fun park and use of many of its attractions. We had breakfast and buffet dinner at La Crique restaurant which, although reasonably priced, was disappointing. There were lots of dishes to choose from but, although we love Vietnamese food, the quality just wasn't there. It was the same for breakfast. More western choices, such as healthy cereals, would also have been appreciated. As a platinum Le Club Accor member I received: a generous room upgrade, welcome drink vouchers and several welcome gifts. Staff were all friendly, efficient and very helpful. Pre-stay emails were answered promptly and all requests granted.

Dear adenoz, Thank you for your Loyalty and staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and restaurant as well as our services and food offerings. We are continually trying to improve the variety and quality of food that we offer. I believe it will help the other people have well prepare for their next trip. We're glad to hear that you enjoyed very much in this vacation. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, Guest Experience Manager

First Class

TripAdvisor rating 4.0/5

Jason H Couples - 01/09/2019 TripAdvisor review

Even though we were evacuated due to a typhoon that was coming through the mountains I can’t recommend this part of Vietnam highly enough , the Mercure staff were helpful and our room was first class. Only issue was water dropping from a down pipe but it was as said above very rainy and windy on our trip.

Dear Jason H, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for being with us and we are so happy to know that you had the good experience even during storm. We are appreciate for your compliment on staff and hotel service and also comments about facility so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards Guest Experience Manager
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