Hotel - ibis Edinburgh Centre South Bridge - Royal Mile
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Edinburgh Centre South Bridge - Royal Mile Hotel

4.0/5 2,846 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

  • 259 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 7,845 reviews

Our guest reviews for ibis Edinburgh Centre South Bridge - Royal Mile

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,846 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 15/10/2018 AccorHotels certified review
« Terrible, no sleep due to noise. »

The one thing you expect from a night in a hotel is to sleep. This was not possible until after 3am due to the club situated below the hotel. There was one 'quiet' room for my colleague to move into, but no second room. The staff immediately offered to refund our money - this is clearly an ongoing problem. But I would rather have paid, slept and then been able to complete my days work without being utterly exhausted. I was so tiered I was in tears at 3am in the morning with the thumping music. Sort it out.

W. Couples - 14/10/2018 AccorHotels certified review
« good staff and location.TV reception poor »

We enjoyed the experience but it was spoiled by poor tv reception in the room. No signal on most of the channels. and when we did have a picture in bbc1 etc the picture kept breaking up . Your male receptionist had a look at it but it was no better. So you had better change your advertising for that room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry that your experience did not meet your expectations. Specially due to issue with TV.; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Divyang

Jean R. Business - 14/10/2018 AccorHotels certified review
« MRs »

Excellent apart from people waiting around to book in or speak to staff blocking the way to or from the lifts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Divyang

Anonymous Couples - 14/10/2018 AccorHotels certified review

Basic hotel but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Divyang

Family - 14/10/2018 TripAdvisor review
« A hostel in disguise »

We were surprised at the low level of accommodation our room offered, The beds resembled a futon with a 3 or 4 inch mattress with one ergonomically challenged plastic chair. A shelf ran the length of one of the walls with a thinly padded seat wide enough for one person at the corner, again very uncomfortable, and an open bookcase of shelves with a narrow attached open "closet" with no hangars. It was the most uncomfortable room we had every stayed in. The bathroom was cramped although it did possess a very nice shower of adequate size. There was considerable noise coming from nightclubs close by on the weekend, and the carpet outside our door 'crinkled' when walked on due to a not to successful cleaning in the past. Amenities included one bath towel and plastic cup per person, and one roll of toilet tissue along with 3 in 1 bathgel. I remember better accommodations at summer camp as a youth. What did get a 3 rating instead of a 1 was the staff were very helpful in directions, ordering a cab for us and obtaining extra towels, toilet paper (no Kleenex) and cups. Also, the restaurant had excellent breakfasts and dinners and had a warm vibe to it. If you like roughing it and miss the youth hostels of your younger days this place fits the bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kennetha226, My apologizes that your stay with us has been such a pain for you. To avoid any problem we are sharing on our website the photos of our rooms. Thus, you shouldn't be surprised of our rooms. I am really surprised as well about your comment about our mattress because most of our guest find it bigger than other hotel and more comfortable. We are a 3 stars hotel, with a decent price, located in the centre of the town with everything nearby. The noise is really annoying however our managers are working on this problem to offer you a better night and not disturb you any longer. I am sorry if you didn't have any hanger in your room, do not hesitate to ask to the reception when is the case. Our 24h reception is here to help you all through your stay, during the day like the night. I am really glad that you have spent a great time with all of our team and I will share your review with them. I hope to welcome you again at Ibis Edinburgh Centre South Bridge and let us to show you that we are not at all an hostel. Kind regards, Antoine - Receptionist #Ibis Edinburgh Centre South Bridge

G T. H. Business - 13/10/2018 AccorHotels certified review
« charming staff, questions over the accommodation »

efficient and charming staff in reception, at breakfast and in restaurant. In the room, clean and bright. Problems with heating - the air con unit produced a strong output of ice-cold air unless the temp was set to max 24-26. The shower doors allowed water outside and as I am disabled this was dangerous for me balancing with a stick on a very slippery floor..

Beth Friends - 13/10/2018 AccorHotels certified review
« Simple »

Overall good stay and overall satisfied. Check in was hectic and confusing. There was a lot of people in the lobby when we were checking in and there was no organization and the staff was overwhelmed. It was hard to tell where to stand, who to talk to etc.

Mrs H. Couples - 13/10/2018 AccorHotels certified review
« very comfortable hotel »

Our room was clean and the bed comfortable; we loved the bathroom pods. The unbleached linen and towels are a very good idea. We had a good choice of food at breakfast. We were greeted at the new type reception area on arrival by friendly staff but there was no acknowledgement when passing through reception on subsequent days. A friendly smile or hello would have been good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. Best regards, Divyang

Derek Couples - 13/10/2018 AccorHotels certified review
« Lovely stay »

Nice clean modern room. Check in and check out very simple. Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Divyang

Terry-balow Couples - 13/10/2018 AccorHotels certified review
« Warm and very pleasant, looked after well. »

Very welcoming, every-thing very pleasing and clean, bar 24/7 great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRY B., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Divyang

Anonymous Business - 12/10/2018 AccorHotels certified review
« Comfortable »

More signage needed inside hotel and in bedroom. Evening meal bit restricted and expensive. Breakfast good.

Dirk J. D. K. Business - 12/10/2018 AccorHotels certified review
« Very smooth experience, great sleeping and good on-site restaurant »

Everything was extremely smooth. Once you find your way around the hotel is well organized. Despite being in the center of town, my room was very quiet and I had two great nights' sleep. I had meals both nights in hotel because I had to catch up with work. The service was fast and the food was good. The breakfast buffet was yummy! Internet in the room was great and the room was well equipped for business travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIRK-JAN DE K., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Divyang

Giuseppe Couples - 12/10/2018 AccorHotels certified review
« SUFFICIENTE »

HOTEL CENTRALE E PULITO. STAFF GENTILE. RECEPTION CAOTICA E PRODOTTI DA BAGNO INSUFFICIENTI

Linda Friends - 12/10/2018 AccorHotels certified review
« Good but noisy »

Staff, facilities fantastic. Room basic but had all you need. Couldn't sleep until the noise from the nightclub below stopped well after 2am

Andy Solo - 12/10/2018 AccorHotels certified review
« Mini break »

Good hotel. Close to the centre, breakfast was a let down and not what I expected.

Rasnila L. Friends - 11/10/2018 AccorHotels certified review
« great location, great rest and great hospitality »

i dont have any complaint. Ibis hold a reputably good quality for hotel service thats way we choose it. so we are really enjoy our stay in your hotel. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear RASNILA, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. Thank You Divyang

Laurent W. Families - 11/10/2018 AccorHotels certified review
« Great »

Sympathic and friendly staff (especially the service staff at the breakfast, very nice and welcoming). Room was quiet confortable but a bit dusty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENT W., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Divyang

Mrs L. H. Families - 11/10/2018 AccorHotels certified review
« Great location »

It was central to what we needed and clean....good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. Best regards, Divyang

Alice Business - 11/10/2018 AccorHotels certified review
« Okay, but unappealing decor and worn-out furniture »

The room was clean but quite dated and a lot of the furniture was shabby i.e. wood coming away from desk etc. Bathroom was good and breakfast was excellent.

C. Couples - 11/10/2018 AccorHotels certified review
« C. »

The check in experience was smooth and easy, almost perfect. However, the staff speak out loudly of my room number when there were about 15 other guests in the small lobby, this is a low level defect and shouldn't be happen even in a budget motel. The room is neat and tidy, the night curtain design is stupid, it use Velcro tape to hold it?? Do you preferred the guest to take at least one piece down on every use.

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