Hotel - ibis Edinburgh Centre South Bridge - Royal Mile
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Edinburgh Centre South Bridge - Royal Mile Hotel

4.0/5 3,026 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Our rooms

  • 259 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 9,159 reviews

Our guest reviews for ibis Edinburgh Centre South Bridge - Royal Mile

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,026 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Cheryl h Family - 17/03/2019 TripAdvisor review
« Rugby stop 🏴󠁧󠁢󠁷󠁬󠁳󠁿 »

Lovely and clean. Breakfast and the bar was excellent. Location absolutely fantastic. The staff ...... all the them were so helpful and very friendly, couldn’t do more for you. The only setback was when Sainsbury’s opened next door the delivery was a bit loud. But that would not put me off booking again

Ellio Solo - 13/03/2019 AccorHotels certified review
« Great stay in centre »

Everything was Excellent close to centre friendly staff great breakfast and clean Room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellio F., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deniss Jariga Front Office Team Member

Anthony Friends - 13/03/2019 AccorHotels certified review
« A lovely hotel in the heart of the Royal Mile »

We arrived early and the reception staff stored our luggage, so we could get out to explore. The check in process was very smooth, a comfortable room with a. good shower, and a good hearty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony G., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deniss Jariga Front Office Team Member

Jonathon S. Solo - 13/03/2019 AccorHotels certified review
« Extremely satisfying stay »

Was only there for 2 nights found nothing wrong staff that I encountered were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHON S., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deniss Jariga Front Office Team Member

Alette Friends - 13/03/2019 AccorHotels certified review
« very pleasant stay with extremely friendly staff »

my cousin and I really enjoyed our stay in this hotel. the staff were friendly, the room was spacious, and the bed was very comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALETTE G., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is a pleasure to receive your lovely comment. We are super glad that you and your cousin enjoyed your journey with us and hope you've had a safe trip to Edinburgh. Thank you for sharing your experience, and we hope to see you soon if you're travelling again around Edinburgh. Sincerely, Antoine GUERET Front office - Team member

Anonymous Couples - 12/03/2019 AccorHotels certified review
« Nice modern hotel. Good location . Easy to find. Staff excellent. They were all very friendly ,helpful & politeI4wN9HQZ »

Very good experience. Would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTOINETTE H., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive a nice feedback. We are glad you've had a superb stay with and we hope you had a safe journey to Edinburgh. Sincerely, Antoine GUERET Front office - Team member

David Business - 12/03/2019 AccorHotels certified review
« Good hotel but a bit noisy from next doors bar »

Good hotel and room very good but the bar next door was noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry to hear that our neighbors were to loud and made your stay not as pleasant as it could be. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deniss Jariga Front Office Team Member

Ss Business - 12/03/2019 AccorHotels certified review

I have mixed feelings about staying at Ibis. The +ves: the convenient location, the easy check-in and check-out, the super amazing staff, and how my requests regarding the room were all sorted. The additional plus about the premier room are the bathrobe, slippers, sitting area, and ironing facilities. The -ves: cleanliness and state of the room/bathroom (nothing that a good clean, repairs, and some refurbishment wouldn't address), the fact that the toiletries & biscuits were not replenished, & the absence of supplies (e.g. combs, which is normally available at other hotels). The bathroom also had a strange smell of cigarette smoke. I doubt if it originated from this bathroom itself, but maybe was travelling along the exhaust.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH, We really appreciate you took of your time to post this feedback regarding your stay with us. We are glad that you've liked the service offered by our staff throughout your stay as well as the premium package in your room. We are happy if our central location was convenient for you and make easier your movement on the city. I really apologize if you've had issues with the cleanliness of the room and found that a small refurbishment was needed. I'll send the maintenance to have a look at the room you were in as we are usually striving to keep all the rooms as brand new as we can. Regarding the cigarette smell, do not hesitate to contact the reception during your stay and they will sort it out. Thank you again for sharing your experience, and we hope to see you once more soon. Sincerely, Antoine GUERET Front office - Team member

Chris J. Couples - 12/03/2019 AccorHotels certified review
« Mr Chris J. »

Excellent location, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS J., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Divyang

Lena F. Couples - 12/03/2019 AccorHotels certified review
« Excellent »

Great staff lovely clean rooms central to everthing

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENA, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. We are glad you enjoyed the service offered to you. We hope you had a good journey on Edinburgh and had the time to do all the things you've planned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine GUERET Front office - Team member

Sheree Couples - 12/03/2019 AccorHotels certified review
« Fantastic »

Great staff, comfortable rooms, lovely breakfast, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEREE V., We very much appreciate that you have taken the time to rate your stay with us at Ibis Edinburgh Centre South Bridge. We wish to see you soon again in the near future, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deniss Jariga Front Office Team Member

Anonymous Business - 11/03/2019 AccorHotels certified review
« Very central Hotel with nice rooms and breakfast. »

The central placement of the hotel is very positive, and the rooms are nice. The breakfast is tasty and with at lot of choices. The Staff were polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNI H., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback such as yours. We are glad to see that you enjoyed your overall experience at our hotel and hopefully we will be given the opportunity to make your next stay in Edinburgh even better. Sincerely, Elitsa Front Office Team Member

Shona29 Friends - 11/03/2019 AccorHotels certified review
« Great location, fab rooms »

Great heckin, bag storage, friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHONA M., It has been an absolute pleasure to read this great review of your stay with us at IBIS Edinburgh Centre South Bridge and we really appreciate that you took the time to write and share it with us. We would like to consider all aspects to create an environment for our guests that fulfil all their wishes as much as possible for a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. It is nice to know that you felt so comfortable with us and that have chosen to share that fact with others and we hope to see you again soon. Best regards, Divyang

Bob Business - 11/03/2019 AccorHotels certified review
« Too noisy. Slowest lifts ever. »

See title. Also, I've been subscribed to Accor Hotels membership emails. I didn't sign-up for these. Ans there's no simple 'unsubscribe' link anywhere in the email, which is illegal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD F., Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will proceed with cancellation of your unwanted membership. I am sorry you were not asked about it and I agree with you that it is not how it should have been. Please, accept out apology for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina Front Office Team Member

Paul L. Business - 11/03/2019 AccorHotels certified review
« Very efficient and friendly check in and staff. »

It was busy, but staff were very friendly and helpful and quickly got me checked in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL L., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to read that you enjoyed your experience in the hotel and are particularly glad to read the great comments about our staff. We do hope we will have the opportunity to welcome you back at the hotel in the near future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elitsa Front Office Team Member

Sconaidclark Couples - 11/03/2019 AccorHotels certified review
« Good sleep ! »

Room was lovely. Staff very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCONAID, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. Best regards, Divyang

Donna B. Business - 11/03/2019 AccorHotels certified review
« nice room, little noisey in early hours of morning »

Pleasant welcome, nice surprise of a complementary drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNA B., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. I am glad to read you enjoyed your overall stay at Ibis and we do apologize for the noise disturbance you have experienced. This is something the hotel works very hard to prevent in the future so we could provide an even better experience to all guests Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elitsa Front Office Team Member

Jorge Couples - 11/03/2019 AccorHotels certified review
« Very good »

Really pleasant and welcoming, staff very dynamic and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORGE A., Wow what a nice review! Thank you very much :) I could not be more happier to see my team went out of their way to make your stay even more special and comfortable, and I will make sure to pass them on your feedback. We are in the heart of Edinburgh's old town, it is in our team to deliver extra mile service that makes the difference! Thank you again, and we hope to seeing you back very soon. Best Regards, Divyang

Anj S. Couples - 11/03/2019 AccorHotels certified review
« I like the room, perfect for short- or long-travels! »

We (me and my husband) got upgraded which was a pleasant surprise! Staff were very helpful and the checkin/out process is seamless. Would be good to have wider variety of breakfast menu though The room was very clean and got everything you'd need

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELYN G., We very much appreciate you taking the time to review your recent stay at Ibis Edinburgh Centre South Bridge. It is always a pleasure to receive such a positive feedback as yours. We are glad to find out that you had a pleasant stay with us and hope to see you back with us again in the near future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elitsa Front office Team Member

J Friends - 11/03/2019 AccorHotels certified review
« Good city centre hotel »

Easy check in, good breakfast, clean room, nice friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE M., Thank you so much for your great review. It is always a pleasure to read nice comments from our guests. I will share your positive feedback with my team as as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Ibis Edinburgh South Bridge very soon. Kind regards, Divyang

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