Hotel - ibis Edinburgh Centre South Bridge - Royal Mile
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ibis Edinburgh Centre South Bridge - Royal Mile Hotel

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4.0/5 2,501 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 259 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 5,962 reviews

Our guest reviews for ibis Edinburgh Centre South Bridge - Royal Mile

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,501 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Penny T. Families - 17/02/2018
« Experience exceeded expectations considering price paid »

The location was fantastic with plenty of eateries, things to do and see, and public transport around. We felt welcomed from the outset with reception staff making sure we knew where we were going and what was available to us. The room smelled amazing and it was very clean. We had a twin room. The beds are quite small but they were comfy enough and they even provided an extra duvet for my sister who is always cold. The bathroom is basic but clean, and had a lovely hot shower. We didn’t hear any noise from other guests which was also fantastic. My only complaint was that, for a person with mobility problems, our room was very far away from the lift. That being said this is not a reflection on the hotel or the staff. Had I explained that when I booked I’m sure I would have been put in a closer room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PENNY, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Alan M. Couples - 17/02/2018
« very efficient, clean hotel. »

Having stayed in an ibis hotel in Warsaw recently, which was amazing, we booked ibis Edinburgh. This is a sleek operation. Young people check in guests using mobiles, in a small lobby. The welcome is professional and check in quick. The room was clean, and very good value. The bathroom was very clean. I love their idea of giving £5 voucher if you don't need your room cleaned next day. The bar and restaurant is very nice and clean. Again, young staff. The food was good. Overall, I'd recommend this hotel, the location is excellent. It is very modern, with iPad playing music in bar, hot chocolate in reception, young staff, but had a nice cool feel. Overheard one the managers having a conversation with the bar attendant. I thought this was a pity. Really nice bar staff, not so nice manager. Best remember, customers are watching! Always remember names of good staff, that's why badges are useful: Joanna in reception, very helpful. Fernando, Spanish guy I think, friendly smile when we arrived in the bar. One point, when we checked out we wanted a hot whiskey in the bar whilst we waited for airport bus. It's a nice bar. But then we realised we couldn't access the toilets without a keycard. Oops. Nice safety, but bars should have accessible toilets. I'd recommend this hotel though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Robert Couples - 16/02/2018
« Good base and comfortable accommodation »

It was our second stay and I suppose that says how we enjoyed the first time. Good value for money and a great position for all attractions. Helpful staff and a comfortable room. Only comment would be that a variety of pillows could be available, not just hard ones!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOB R., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, thank you four your feedback on our pillows, we will work to find a solution so we can satisfy our guest's needs Sincerely, Rebeca Gonzalvez- Front Office

AccorHotels certified review
Katie D. M. Couples - 16/02/2018
« Fantastic place to visit, loads of places to visit »

Excellent, rooms lovely, reception staff were just brilliant, made us feel very welcome. Would recommend it to any of my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATIE M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebeca Gonzalvez -Front Office

AccorHotels certified review
Sinead L. Friends - 16/02/2018
« Fantastic customer service »

Arrived to hotel to mayhem and dirt. The only saving grace was the phenomenal customer service we received from check I staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinead L., Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are still not entirely sure where the mess you talk about came from, I can only imagine one of our other guests was not feeling very well at the time. I sincerely apologise for you having to come across this before we had the chance to clean it up. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dean Penrose Front Office Manager

AccorHotels certified review
J F. Families - 16/02/2018
« Not bad »

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear JINWEN F., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukasz - Reception Team Leader

AccorHotels certified review
Christine Solo - 16/02/2018
« Comfortable room with good facilities in a good central location »

The premium room was spacious and had big windows. Had all facilities I needed to have a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE S., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukasz - Reception Team LEader

AccorHotels certified review
Anonymous Business - 16/02/2018
« Friendly and helpful staff »

Everything worked an was ok, personnel was friendly and helpful, positive to have wooden floor in the rooms as it makes rooms fresher

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIISA, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Irene G. Business - 15/02/2018
« Great location and lovely Spanish receptionist »

I had a great stay at Ibis Edinburgh and this was mainly thanks to the lovely spanish girl recepcionist who made me feel very welcome and at home. I will definitely recommed this hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRENE, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Alan P. Couples - 15/02/2018
« Alan P. »

Room clean and tidy. Good choice at breakfast. Enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Lucy S. Couples - 15/02/2018
« Lovely hotel room with good service from staff »

Good experience. Hotel is extremely close to all attractions which was excellent. The room was nice and the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCY, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Babs Business - 15/02/2018

One night stay. Sleep interrupted by music from close by music club which went on way past midnight!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Babundo, Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry to see that certain aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies for this. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a gesture of good will we would like to sign you up for our loyalty program Le Club and credit 2000 loyalty points, which is equal approximately 40 euro. You would receive the link for confirmation and you will just need to accept it for points to be valid. Those points can be used all over the world in any Accor hotel. We looking forward to welcoming you in our hotel and if you will be staying in Ibis Edinburgh Centre South Bridge, please do not hesitate to contact me directly. Kind regards, Lukasz |Reception Team Leader

AccorHotels certified review
Gerard B. Couples - 15/02/2018
« Good for the price »

There was an issue with the toilet not flushing all the time. As a smoker the absence of an off street smoking area for guests wasn’t welcome. Overall however the location was good, the room was fine, the hotel was clean and the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERARD B., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to smoking area, we do have small patio just outside our Foggs restaurant on the 3rd floor. I am sorry that this information was not passed to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukasz - Reception Team Leader

AccorHotels certified review
Margaret Couples - 15/02/2018
« Everything we expected on one visit »

The reception staff were lovely. Warm chocolate available each this me we returned for a cold walk. Rooms were clean and bed very comfortable. Plenty of tea and coffee in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEIRDRE, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Antonia M. Business - 15/02/2018
« Noisy »

Comfortable and clean. Every time anyone flushed a toilet or ran a tap the noise was unbearable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIA M., Thank you for taking the time to tell us about your experience at the ibis Edinburgh Centre South Bridge - Royal Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukasz - Reception Team Leader

AccorHotels certified review
E F. Couples - 15/02/2018
« Crack on. »

JUST WHAT WE WANTED.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Mikhail Myasin General Manager

AccorHotels certified review
Henrietta M. Couples - 13/02/2018
« Excellent value for money food great »

I had a great time loved the food and staff were excellent would definitely recommend this Hotel 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRIETTA, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Alina

AccorHotels certified review
David Couples - 12/02/2018
« Brilliant »

Excellent customer service nice comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID G., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina

AccorHotels certified review
David S. Couples - 12/02/2018
« Liked the hotel staff very friendly and helpful great location good food good »

A previous review had mentioned a nightclub close by that could be noisy At check in we asked if our room would be affected by this as we were on the 8th floor the said we would be fine where we were sadly not the case as it was only one night we did not ask for a room change The girl at check out apologised and was kind enough to deduct our breakfasts from our bill Well done that girl However we will use the hotel again for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre South Bridge - Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukasz - Reception Team Leader

AccorHotels certified review
Bernie K. Couples - 12/02/2018
« Fantastic location »

We had a wonderful time in the ibis hotel. The staff were all lovely especially the staff in the dining room.the location is perfect for going to the theatre and it’s a very short walk to the castle. We would highly recommend the ibis

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNIE, Thank you very much for the great review of our hotel! We are really glad to hear that you enjoyed your stay and we will hope to see you again very soon. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. If you haven't already, we would be very grateful if you could take a few minutes and share your positive experience with others on <a href=&quot;http://bit.ly/2jZYbVE&quot;>Tripadvisor</a>. Best regards, Alina

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