Mercure Kooindah Waters Central Coast 4 stars

TripAdvisor rating 4.0/5 696 reviews
Mercure Kooindah Waters Central Coast
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Hotel extras

  • Tranquil setting surrounded by natural wetlands

  • Ranked in the Top 100 resort golf course in Australia

  • Endota Day Spa

  • Indoor and outdoor pools, tennis courts, gym, sauna and BBQ area

  • Karinya's Restaurant & Wine Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259
wyong
australia

Tel: +61243555777

Fax: (+61)2/43555700

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 105km / 65.24 miles - Shuttle paying

  • By train

    WYONG At 2km / 1.24 miles

GPS :-33.282806, 151.440582

Our accommodations

Providing the perfect space to relax, Mercure Kooindah Waters Central Coast features an impressive selection of accommodation options, which include stylish King Rooms and spacious one, two and three bedroom apartments. Modern and beautifully presented, each guest room and apartment features everything required for an enjoyable stay. Apartments are fully self-contained, with a full kitchen, laundry, a separate living and dining area, a private balcony and an LCD TV with Foxtel and pay-per-view channels.

Standard Room 1 King Bed

  • Max. number of persons: ‌2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 King Bed Golf View

  • Max. number of persons: ‌2
  • Views: Golf view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: ‌2
  • Views: Garden side, Golf view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

2 Bedroom Apartment 2 Queen Beds

  • Max. number of persons: ‌4
  • Views: Golf view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

KARINYAS RESTAURANT

Type of cuisine: International

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Photo non contractuelle / Strictly non binding

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 309 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Kooindah Waters Central Coast

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,945 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

696 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

OK Stay at Kooindah

Customer review rating 4.3/5

Jkw2350 Business - 10/06/2019 AccorHotels certified review

Room was clean and comfortable. Bed, rather firm. Dinner was of a good quality and good value. Reception unaware of the $1 express breakfast offering on the website which I required for an early departure.

Review

Customer review rating 4.3/5

Maureen Couples - 10/06/2019 AccorHotels certified review

Very pleasant staff made us feel welcome. Really appreciated the upgrade.kieran who erred us breakfast was very hospitable and made us very relaxed

Quick Trip to the Central Coast

TripAdvisor rating 4.0/5

JKW2350 Business - 09/06/2019 TripAdvisor review

Had a nice night at Kooindah Waters. Dinner was of a reasonable quality and good value. Bed was rather firm, so sleep quality was not great. Tried to take advantage of the $1 express breakfast, which reception know nothing about. I had to leave early in the morning (6am) and breakfast was not until 6.30. Staff not able to find a solution, so McDonalds down the road was it unfortunately. 4.5 hour drive home.

Dear JKW2350, We appreciate you taking the time to review your stay at Mercure Kooindah Waters. We are sorry to hear that your stay was not as comfortable as you had expected it to be. We are glad to read you enjoyed dinner and thought the quality was of good value. Just a clarification regarding the express breakfast; this special is in fact for the buffet which starts at 6:30. I am sorry this was not explained to you better when you arrived at the hotel. I will be following this up with our front office team directly. Thank you again for sharing your experience. Kind regards, Natalie Graham Front Office Manager Mercure Kooindah Waters

Disappointed in the bed very hard and curtains they didn't close

Customer review rating 4.3/5

Cheryl W. Couples - 08/06/2019 AccorHotels certified review

Entry and exit into the car park needs to be cleaned up bird faeces everywhere, breakfast was excellent! The bed needs softer mattress topper and the curtains didn't close so the morning light woke us up earlier than we wanted. Other than that it was good Cheers

Pleasant

Customer review rating 4.3/5

Ben Couples - 08/06/2019 AccorHotels certified review

Nice escape from the daily grind. Friendly staff also made our weekend enjoyable and relaxing

Conference room was very noisy and my bathroom shower recess was not very clean

Customer review rating 4.3/5

Anonymous Business - 06/06/2019 AccorHotels certified review

There was constant talking and coffee machine kind of noises behind the conference room which I found very distracting. My room 112 was nice but the shower recess was kind of mouldy. I also thought the conference dinner main course was not very nice (the puree veges), athough the chocolate dessert was delicious.

Perfect for our staff conference!

Customer review rating 4.3/5

Ashley W. Business - 06/06/2019 AccorHotels certified review

Fantastic, from a professional and personal perspective. Actually, I can't think of anything that I'd change!! Great staff and highly recommended.

Senior HR Advisor

Customer review rating 4.3/5

Anonymous Business - 06/06/2019 AccorHotels certified review

I stayed for 2 nights during our staff conference and had an amazing time! The staff were friendly and facilities clean. The food was great also. No issues at all.

Comfortable Stay

Customer review rating 4.3/5

Audrey Couples - 06/06/2019 AccorHotels certified review

Our most recent stay at Kooindah Waters was very comfortable as the room was within the main building overlooking the golf course and above all it was quiet for the duration of our stay. We enjoyed the attention given by staff, particularly at the bar, and at breakfast when we had family come to join us. Although we didn't get the names of staff members we really appreciate the extra mile they went to make everyone feel special. Thank you!

Customer review rating 4.3/5

Gail Business - 06/06/2019 AccorHotels certified review

The overall stay is good but there are a few areas that could be better. Dining room service is very dependent on which staff are on. Evening service good, breakfast service average. Beds are not comfortable- they are too hard and there are dips where the mattresses are worn on o e side.

My stay was satisfactory - there were some good things and some disappointing things.

Customer review rating 4.3/5

Aj Business - 06/06/2019 AccorHotels certified review

Reception: Disappointing - the woman was rude, particularly when calling to ask about the guest room wifi not working. The wifi was not fix for any of us for the duration of the stay. This made trying to do any work near impossible. Cleanliness of Rooms: Disappointing - mould in shower and hand-basins in the guest room and mould around basins in the bathrooms outside the restaurant. Rest of hotel room: pleasant and very comfy beds. Lovely outlook and peaceful. Restaurant staff: friendly professional and attentive. Food at restaurant (breakfast and dinner): very good Conference food (lunch): average Reception and restaurant areas: very nice surrounds: lovely Endota spa: excellent

Good

Customer review rating 4.3/5

Anonymous Business - 05/06/2019 AccorHotels certified review

Pillows were not comfortable, would be nice to have other options for pillows.

Very nice setting with fantastic views and a nice place to walk.

Customer review rating 4.3/5

Ross S. Families - 04/06/2019 AccorHotels certified review

I don't play golf but found this hotel had many features which makes it a very nice place to stay. The rooms are a nice size, comfortable and very well equipped, a nice outlook with great facilities. The staff are well trained, efficient and cater for every need. My wife, friends and family enjoyed the restaurant and the waitress and staff were great and very helpful. Prices are reasonable and a good selection of beers and wine. We will certainly stay here again next time we are passing thru Wyong.

Lovely room, great service - spa facilities a bit disappointing

Customer review rating 4.3/5

Matt Couples - 03/06/2019 AccorHotels certified review

We loved the room, the location, and the service from all the staff we encountered. The kitchen in the room was well stocked and easy to use. Our only.complaint is that the facilities in the pool area seemed a bit tired. The spa was full of foam for some reason (probably the actions of another guest, and no doubt difficult to clear out). The sauna seemed to be struggling to get above 60C. The shower in the gent's changing rooms ran cold for as long as I was prepared to wait (I showered in my room instead). But overall we found the trip very relaxing, and a nice escape from the city. Staff were also kind enough to extend our checkout time a little, on request, which was appreciated. We would book again. One minor thing in our room (number 213), the temperature control on the oven was a little loose, so span without adjusting the temperature. I managed to work with it, but a quick twist of an Allen key should sort it out for the next guest. Also (and again, very minor), we asked for a paper copy of the room service menu, which was provided at reception (thank you). We were told the menu was available on the TV menu system in the rooms, but when we checked that out we could only view half of it before it returned to the main TV menu screen. If you haven't had many orders for pizzas from the rooms, that might be why!

One bedroom apartment

Customer review rating 4.3/5

Andrew M. Business - 03/06/2019 AccorHotels certified review

The room was so stale and. House keeper did good job but not happy with the room smell we couldn’t sleep well for two nights I have report to reception honest we aren’t happy sorry Breakfast was fabulous and waitress are beautiful

Very Nice room, lovely resort

Customer review rating 4.3/5

Glenn L. Business - 03/06/2019 AccorHotels certified review

Just stayed the one night for work, bit was comfortable and the room was very nice

Customer review rating 4.3/5

Anonymous Friends - 03/06/2019 AccorHotels certified review

great

One night get away, nice but nothing special

Customer review rating 4.3/5

Carren Couples - 03/06/2019 AccorHotels certified review

Booked a Romantic night away to find our patio doors open onto path and car park. My idea of sitting in / on the patio area having wine and nibbles was thwarted as everyone walking past looked in and cars ( and people) coming and going and parking in front of room not romantic at all. We opted to sit inside with the curtains closed , as had no privacy

Customer review rating 4.3/5

Mike Couples - 03/06/2019 AccorHotels certified review

Another very pleasant stay at Mercure Kooindah Waters Central Coast. Every aspect of our stay was met with friendly staff eager to please. Accommodation was very comfortable and we enjoyed an excellent dinner in the restaurant.

Horrible beds

Customer review rating 4.3/5

Alana K. Families - 03/06/2019 AccorHotels certified review

Everything about our experience was lovely the staff were lovely and helpful but the only complaint we had which I spoke to a staff member on checkout was how horrible the beds were it was honestly like sleeping on the hard floor I had to ask for extra blankets to place on the mattresses to soften them a little which didn’t really help that much

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