Hotel - Pullman Taiyuan
Pullman Hotel Pullman Hotel

Pullman Taiyuan Hotel

4.5/5 93 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • TAIYUAN AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Relax in the stylish rooms and suites equipped with the latest technologies. Each room offers a high level of comfort, while allowing guests to stay connected. Ideal for work, entertainment and rest.

  • 279 rooms
  • 114 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,514 reviews

Our guest reviews for Pullman Taiyuan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 93 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Freke Business - 12/07/2018 AccorHotels certified review
« new,fashion »

A nice place with new building and fashion decoration.The location near the fast ring Rd(the corner of the East center Ring Rd and North Center Ring Rd Cross),you can go to anyway in Taiyuan quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Freke, We very much appreciate your comments regarding your stay at the Pullman Taiyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Cheng W. Business - 04/06/2018 AccorHotels certified review
« excellent »

Very good stuff such as 庞洋洋 朱晓梅

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的王先生: 感谢您惠赐有关下榻太原富力铂尔曼大酒店的宝贵点评。听到您对前台员工的肯定,十分开心。 我会将您的反馈与我们的团队一起分享。作为雅高旗下的高端商务酒店,一直以来,我们致力于坚持不懈地提升服务质量,旨在为每一位下榻的贵宾提供专业热情的服务及符合品牌标准的产品设施。您的满意度是对我们一直以来付出努力莫大的回馈,我衷心期待能为您的再次入住带去满分的体验。 再次感谢您与我们分享您的体验,我们真诚地期待您的再次光临,并祝您和您的家人生活愉快。 顺颂商祺 宋晓军 总经理 太原富力铂尔曼大酒店 邮箱:H8… 地址:中国山西省太原市杏花岭区晋安东街7号 电话:+86 (0) 351 41 78 888 邮编:030009

Anonymous Friends - 13/04/2018 AccorHotels certified review
« Good »

Stay one night only, but can feel staff’s attitude was warm!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the Pullman Taiyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 15/03/2018 AccorHotels certified review
« perfect »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Shon Families - 02/02/2018 AccorHotels certified review
« Good to stay »

There was a lot of hairs in bath. ㅜㅜ But friendly staffs, warm swimming pool, good design, good smell, etc.. It was good experience. Thank you !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soyoung A., We very much appreciate your comments regarding your stay at the Pullman Taiyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kevin S. Friends - 30/01/2018 AccorHotels certified review
« Good experience and kind staff service »

The location is good, not far from the city center with a shopping mall 1 min walk away. Facilities are very good with passionate staff service, including a descent swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, May I begin with thank you for your feedback and your loyalty with us as a Le Club member. It is always a pleasure by reading a review coming from a guest with satisfaction. We are thrilled to hear you are happy with hotel facilities and service. I understand the importance of friendly service especially for a traveler and I am happy that our hotel met your expectation. I will share your feedback with our team. We definitely recognize that guest satisfaction is a strong support for our hotels and our brands. Again, thank you so much for your endless kind compliments. We really appreciate your review and we look forward to welcoming you back for another wonderful experience. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Bo L. Business - 21/01/2018 AccorHotels certified review
« Nice experience »

Especially the reception ladies, the bar ladies, and the gatekeepers were very nice and helpful. Thanks again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Garry Business - 15/12/2017 AccorHotels certified review
« Easy! »

Well received at check in and efficient check out. Room was fine and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

L., F. Business - 04/12/2017 AccorHotels certified review
« It is better than nothing! »

Check in and Check out were not good expeciaaly check out. Regardless th lengthy time if waiting, the girl named Roy (Yes she is a girl) Rudely yelling and offensi words make my feeling to the icy point. On the positive side, the girl named Tracy and her boy patter at breakfast made my stay experiences brighter! Their extrodinary services are much better than any high end hotels I stayed! Lounge and lobby bar are below everage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for choosing to stay in Pullman Taiyuan and taking time to tell us about your experience. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have asked relevant department to improve their product and service immediately. Thank you again for sharing your experience and my team can’t wait for your next visit at Pullman Taiyuan. Sincerely Kevin Sung General Manager/Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Anonymous Business - 20/11/2017 AccorHotels certified review
« Well looked after while on business »

It was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have asked relevant department to improve their product and service immediately, I believe you will feel our difference when you come back again and we still count on your trust on us to enhance to service and facility in Pullman Taiyuan. Thank you again for sharing your experience and my team can’t wait for your next visit at Pullman Taiyuan. Sincerely Kevin Sung General Manager/Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Albert Business - 13/11/2017 AccorHotels certified review
« everything is fine except a little far from Airport. »

I like the room, specially the bed is great. And the breakfast was good with varieties to chooes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., May I begin with thank you for your feedback and your loyalty with us as a Le Club member , we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Fan L. Business - 05/11/2017 AccorHotels certified review
« Finally good hotel in Taiyuan »

Good impression started at check in ( surprisely better when check out with the same girl). The lady at check in was very nice and even upgrade us when she saw we are not first time at Pullman. The hardware are the same as normal Pullman but even the man at front door was very helpful and polite. The lobby bar, however, could be a little better with cocktails options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., May I begin with thank you for your feedback and your loyalty with us as a Le Club member. We are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, we will take immediate action to work on how we can improve our cocktails options you have mentioned. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Ming G. Business - 30/10/2017 AccorHotels certified review
« refesh my experience of pullman and accor hotels »

decorating nice, friendly reception expecially Young’s warm hearted help check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

L. Business - 16/10/2017 AccorHotels certified review
« very good experience »

the reception staff were very kind, I would like to give my respect to them: Melinda, roy, and cherry. thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Jonathan W. Business - 04/09/2017 AccorHotels certified review
« Top-of-the-line »

Overall, I thoroughly enjoyed my stay at the Taiyuan Pullman. The staff was professional, the room luxurious, and the breakfast superb. I would highly recommend it to anyone visiting Taiyuan. Kelly, the front desk manager, was especially helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with our service and breakfast. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Anonymous Business - 22/08/2017 AccorHotels certified review
« Very friendly staffs and satisfied the needs of the guest! Well done »

Very nice and warm welcome when I arrived the hotel, in particular the Guest Service Manager Team Kelly. All service staffs responded my request promptly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., May I begin with thank you for your feedback and your loyalty with us as a Le Club member, we are happy that you are satisfied with your stay in our hotel. I will share this feedback with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely looking forward to your next visit in Pullman Taiyuan. Sincerely, Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

C. S. Business - 08/08/2017 AccorHotels certified review
« Excellent »

Room is OK, clean, full facilities. Food, not much western food, Sushi ( Japanese Food) has to improve, rice for Sushi was not correct taste, not soft.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you very much for choosing to stay in Pullman Taiyuan and taking time to tell us about your experience. We are pleased to know that you enjoyed at our room and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry to hear that our western food did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have asked relevant department to improve their product. We still count on your trust on us to enhance our product. Thank you again for sharing your experience and my team can’t wait for your next visit at Pullman Taiyuan. Sincerely Kevin Sung General Manager/Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Jw Business - 17/07/2017 AccorHotels certified review
« A lovely hotel in a great city. »

I was unfortunately disappointed that this lovely hotel is not very well set up for Club Members. The Club Lounge was the only one (in three weeks of staying in Accor Club Hotels in China) that wasn't really A1. When I got to the Club there were no newspapers/magazines in English, no beer and a tiny bit of hot food (chicken) that was stone cold. There was no cheese or nuts and not another person using the lounge. I had to wait for 20 minutes for some beer to be brought up. At the main reception I asked for a local area map only to be told there was no map. The staff were friendly and it was a shame that the touches needed for guests were not there. I would not return to the hotel only because of inadequate Club facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you very much for choosing Pullman Taiyuan and taking time to tell us about your experience. Please accept my sincere apologies for the Club facilities did not meet the standard & your expectation. At Pullman, we strive to provide a superior service experience for every customer, your feedback is very important to us. I have asked relevant department to improve the product and service immediately, please rest assured that all mentioned problems will be fixed timely to ensure our product & service is in line with standard. Thank you again for staying with us, the entire service team and myself are looking forward to welcoming you again in future at Pullman Taiyuan. Sincerely Kevin Sung General Manager Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888. Post Code: 030009

Esmeralda A. Families - 14/07/2017 AccorHotels certified review
« Comfortable room and great customer attention. »

The hotel is located within a short walking distance to shops, Restaurants, and transportation. The hotel facilities in excelent conditions. The full staff team very polite, friendly and willing to help( receptionist, concierge, bell boys, restaurant manager, chef, waitress , cleaning room staff ) The dining seafood buffet is well prepared , fantastic flavor making a nice dinner experience. The breakfast buffer is varied with asian and western cuisine. The room is cosy and spacious bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., May I begin with thank you for your feedback and your loyalty with us as a Le Club member. We are happy that you are satisfied with your stay in our hotel. It is always a pleasure to know that you enjoyed everything at our hotel, including the service and breakfast we provided. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and my team can’t wait for your next visit at Pullman Taiyuan. Sincerely Kevin Sung General Manager/Pullman Taiyuan Email: H8… Address: NO. 7, JINAN EAST STREET, XINGHUALING DISTRICT TAIYUAN 030009, SHANXI PROVINCE, CHINA Telephone:+86 (0) 351 41 78 888 Post Code: 030009

Anonymous Solo - 01/07/2017 AccorHotels certified review
« Comfortable hotel experience »

From the moment you enter the lobby, to your room, everything is great. But I think there could be more choices and dining options for breakfast buffet. I called room service at about 10pm during my stay and wanted to order some beverages, I asked whether they served cocktails, the waiter's answer was like I should call lobby lounge by myself. There is more space to improve awareness of service .

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