Hotel - ibis Astana
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Astana Hotel

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4.0/5 124 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  KZT
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  KZT
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • ASTANA INT AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Concierge

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our Standard Room features twin beds or one double bed, bedside shelves, wardrobe, desk, chair, full-length mirror, satellite TV, telephone, free WIFI, individual temperature control.Our Suites comprise a living room and bedroom. The rooms feature one double bed, wardrobe, 1.5-sleeper sofa bed, table, chair, full-length mirror, satellite TV, 2 TVs, telephone, free WIFI, an additional bathroom, bath accessories and hair dryer.

  • 249 rooms
  • 224 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 863 reviews

Our guest reviews for ibis Astana

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 124 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Miles Solo - 14/09/2017
« A convenient and reasonably priced hotel with freindly staff »

Despite a long check in time, the hotel was efficient and helpful staff made my stay a pleasant one. The separate bar and restaurant provided an excellent breakfast and reasonable selection of main meal options. I particularly enjoyed the white beer.

AccorHotels certified review
Leszek Business - 13/09/2017
« comfortable for reasonable price »

Good hotel, bar open late in the night.

AccorHotels certified review
Iskandar Families - 13/09/2017
« Good and cosy »

I liked rooms and service provided in this hotel. Close to center, clean and large rooms

AccorHotels certified review
Anonymous Business - 10/09/2017

Level your service up to standards!

AccorHotels certified review
Alain D. Families - 04/09/2017

All the staff is very friendly and always ready to help. Although hotel busy during the Expo and a lot of Chinese groups, the hotel was quite and the breakfast room very well controlled. The view from the room at 11th floor was fantastic, overlooking the all city. The taxi company working with the hotel is very good and trustable which is not the case with other taxis in Astana...

AccorHotels certified review
Yurii Business - 25/08/2017
« pretty good, though not all of the personnel are trained enough »

A guy at the reception authorised my bank card when I arrived, in an our he telephoned to my room to say that my reservation from Sky Way was confirmed but... forgot to cancel the authorisation. So I had to remind him when checking out :-(

AccorHotels certified review
Мария А. Business - 24/08/2017
« Everything was perfect »

Very nice stay. Clean, neat and stylish.

AccorHotels certified review
World T. Business - 20/08/2017

met expectation

AccorHotels certified review
Henry Solo - 18/08/2017
« A little expensive, but service was good »

Ibis might not be a five star hotel, but the service was excellent. At least the staff were very helpful, and very efficient.

AccorHotels certified review
R. R. Business - 17/08/2017
« Awesome »

Very nice

AccorHotels certified review
Db Solo - 13/08/2017
« Very good »

Even if it was very brief stay, I enjoyed it..the room was cozy and clean, reception service was fast. Perfect for a short visit

AccorHotels certified review
Stanislav S. Couples - 06/08/2017
« ibis Service also in Astana »

Everything was very well organised, friendly staff, clean rooms and good neighbourhood.

AccorHotels certified review
H. K. D. Solo - 01/08/2017
« H. KK D. »

Very satisfied with the services and room. The only regret is that no facility for boiling hot water for making drinks like tea & coffee.

AccorHotels certified review
Tushar B. Business - 01/08/2017
« AMAZING STAY @ LOW PRICE WITH FULL COMFORT »

very good stay and very good service at affordable prices, relaxed stay without any worries and helpful staff also. need to start some hot snacks or live counters in breakfast for travellers like us who takes hot items in breakfast. (not more items but for example - live counters for egg items or soups or hot bakery items)

AccorHotels certified review
Natural Solo - 31/07/2017
« Luggage handled roughly »

All the luggages handled roughly due to which my bag has broken. I have complained at Astana after 20 days no response even raising complain at Astana. It is not for me only who came along with me , those person also faced same problem. Even at Delhi we have complained no response from officer. Officer is telling that not at all possible whatever you want to do you can do. I never seen like this response in entire journey.very poor response. no solution.

AccorHotels certified review
Sanam Business - 31/07/2017
« Excellent service »

Good location, very professional staff, excellent service. Only windows not opening.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Noisy room »

The rooms are very noisy when the room doors of the other guests banging the wall in my room shook when the room next door banged. There is no sound proofing I could hear the guests talking until 2am

AccorHotels certified review
Roman R. Business - 29/07/2017
« Not so good »

No ventilation in the room, air conditioning wasn't working, nobody clean the room during two days, even with please clean notice on the door, a lot of bugs in the lobby in front of reception

AccorHotels certified review
Tatyana Business - 24/07/2017
« Tatyana T. »

Everything was good, except just one thing: Air conditioning at summer time work for cooling only, windows don't open, so when outside temperature goes down (it was +18 in Astana), its cold in the room. But thanks to personnel, they gave me heater, so I was using heater and air conditioner at the same time)

AccorHotels certified review
Kuwet Business - 21/07/2017
« No service »

Bed is sweet

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