Hotel - Mercure Moscow Baumanskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Baumanskaya

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4.5/5 687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

  • 47 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Crib on request
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Printer
    • Computer
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.8/5 AccorHotels Rating Based on 2,030 reviews

Our guest reviews for Mercure Moscow Baumanskaya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 687 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 10/02/2018

Great location. Clean and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our great location, clean and comfortable rooms! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Andrey Business - 09/02/2018
« Once again perfect stay! »

Perfect location, quiet place, near to metro, good restaurant, cozy rooms, high quality service and a lot of this kind of wondering words;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location, quite, cozy rooms, good restaurant and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Julian L. Business - 04/02/2018
« simple effective service »

Giid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking time ti complete our questionnaire about your resent stay in Mercure Moscow Baumanskaya. We are glad that our hotel met all your expectations. Because in Mercure our main duty - is your comfortable and calm accommodation. We will be glad to welcome you back any time! Best regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Zak Business - 25/01/2018
« I was very satisfied »

Everything was great. I was able to check in earlier. The room was new, clean and modern. Staff was very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our clean, modern rooms and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Celine Couples - 08/01/2018

conveniant location and great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Romboletti, Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
San Solo - 25/12/2017
« It is nice hotel. »

This is cosy n accessible by the metro hotel. I would like to come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you for taking time to complete questionnaire about your resent stay at Mercure Moscow Baumanskaya Hotel. We are pleased how highly you valued our hotel. Our job is to make every our guests` vacations as comfortable as possible, and of course, we will be extremely glad to welcome you back. Best regards Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

TripAdvisor review
Luigi M Business - 22/12/2017
« moscow tri[ »

i arrived late and was met by a friendly receptionist. the hotel was not that easy to find but that might have been due to the weather and a lunatic taxi driver. the room was very comfortable and i had a great nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luigi! Thank you so much for your kind comments about Mercure Moscow Baumanskaya hotel. We are very happy to read that you experienced a great welcome from our professional team, enjoyed your comfortable room. We sincerely hope that you will return to visit us very soon. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanaskaya

AccorHotels certified review
Sonny Solo - 17/12/2017
« Quiet, clean and comfortable »

Everything about the room was perfect, the room was clean, there was no noise from neighbouring rooms or outside traffic and the bathroom was of a modern high standard. The bed was extremely comfortable and the pillows available will satisfy guests who prefer hard or soft cushions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cane, Thank you for taking time to complete our questionnaire about your resent stay at Mercure Moscow Baumanskaya Hotel. Also we want to thank you for posting such an exciting review about our room equipment and design. To read such a great review is our best regard. Our team will be extremely glad to welcome you back at Mercure Moscow Baumanskaya. Sincerely yours Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Yulia O. Solo - 05/12/2017
« Fine, but not as good as previous times »

I really like your hotel - the location is great and attentive staff makes a real difference. I stayed with you 4 times over the last year and on the first occasions was really impressed with your staff - very much 5 star level. Last time, it was less so - more average and I did not feel welcome or special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., Thank you for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We glad to hear that you were satisfied with our good location. And I am very sorry that our staff in the hotel had a negative impact on your impression, and you did not feel welcome or special. I sincerely apologize for the inconvenience. Additional training of employees has already been conducted. We do hope to see you again at Mercure Moscow Baumanskaya Hotel. Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Folleygirl Friends - 25/11/2017
« Mrs »

Fabulous stay with amazing staff. Room was exactly what we required for 3 nights of sightseeing around Moscow. Adjoining restaurant was pleasant and once again suited our needs when we used it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you for taking time to complete our questionnaire about your resent stay in Mercure Moscow Baumanskaya. It is real pleasure to hear that our amazing staff, rooms and our partner restaurant "Butchery" met all your expectations. It is the best reward for us to read such warm and positive comments from our guests. Our team will be extremely glad to welcome you back in our hotel! Best regards, Maria Sapunova Front Office Manager

AccorHotels certified review
Harald Business - 19/11/2017
« Friendly staff and perfect room »

The staff is very friendly and make you feel welcome. The room was spacious, tidy and clean. The bed slept excellent and the bathroom and shower looked very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our friendly and helpful staff, clean and modern rooms! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Susan K. Friends - 10/11/2017
« Very friendly and efficient service »

Check in was quick and easy. Friendly and helpful staff. Room is nice and cosy. Air-con and heater works very well. Great value for money. Many choices of cafe and Restuarant nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location, nice and cozy rooms, friendly and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Larisa P. Solo - 05/11/2017
« Larisa P. »

I stayed twice in Mercure Moscow Baumanskaya Hotel and was pleased and happy with the hospitality of the staff and modern,cozy,and comfortable equipment.Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.P., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya Hotel. We are delighted to read how highly you valued our hospitality. Positive feedbacks from our guests are the greatest reward for us. Our team will be extremely happy to welcome you back to Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Leonid Couples - 31/10/2017
« Very nice »

We are very glad that stayed in your hotel. Good location price and service. Clean and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya hotel. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. At Mercure we strive to provide the most comfortable stay to each of our guests. It is very pleasant to hear that you value our friendly staff, location, cleanness. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya hotel! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Freeman Z. L. Business - 31/10/2017
« 9 »

very clean, quiet, fast checkin and checkout, good breakfast, hopitability of reception and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. At Mercure we strive to provide the most comfortable stay to each of our guests. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Andrea M. Business - 19/10/2017

The hotel is good, the staff is friendly and well prepared. Nothing to note about the rooms and their cleanliness. The sore point is as usual the restaurant. I know it is not directly linked to the Mercure group, but unfortunately as a "customer" I would expect a considerably superior service for a 4 star facility. Breakfast is rather poor, but the big problem is "communication" with waiters. Virtually no one speaks English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya and your detailed feedback. We glad to know that you were satisfied with your stay in generally. And I am very sorry to hear that restaurant from our partner "Butchery" seemed to hot and didn’t meet all your expectations. At Mercure we strive to provide the highest level of service to each of our guests. Your feedback is very important for us. Constructive comments from our guests help us to improve areas where improvement must be brought. We are very grateful for your remarks. So we have already shared your detailed comments with the director of "Butchery" restaurant and improve accordingly. We do hope to see you again at Mercure Moscow Baumanskaya Hotel. Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Kevin H. Business - 18/10/2017
« 10 out of 10 »

This is about my 10th visit to this hotel and wouldn’t stay anywhere else in Moscow..I was welcomed with a big smile and “ it’s nice to see you mr H., we have been expecting you”. The staff are exceptional always a smile and nothing is to much trouble. Even checking out at 5 in the morning to get to the airport and arranging a parcel to be collected from the hotel was no problem at all. The rooms are great, modern/ trendy. Large bathroom and shower. The hotel is spotless. Great wifi. The Restaurant attached to the hotel is a separate business, the food is good and if you smile at the staff they tend to smile back (unlike a lot of restaurants in Russia) I would recommend this hotel to a friend as I know it will meet their expectations. If the hotel reads this review, once again thank you for looking after me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our friendly and helpful staff, modern rooms and good restaurant! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Henrietta K. Business - 09/10/2017
« It was great »

It was really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya Hotel. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. We are sorry that the access and the speed of the WiFi connection didn’t meet your expectations. We have already shared your comments with our IT department. But I would like kindly to ask you to inform us as soon as possible about all issues and inconveniences if ones happen during your stay that we could eliminate them immediately. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Andy Business - 09/10/2017
« very nice »

short but very nice, especially the shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Julia Friends - 08/10/2017
« good stay »

good stay, no major comments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferraz Julia M., Thank you very much for taking the time to share your feedback regarding your experience at Mercure Moscow Baumanskaya Hotel! We are delighted to read how highly you valued the service. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya Hotel

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