Hotel - Mercure Moscow Baumanskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Baumanskaya

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4.5/5 699 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 47 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Crib on request
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Printer
    • Computer
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.8/5 AccorHotels Rating Based on 2,149 reviews

Our guest reviews for Mercure Moscow Baumanskaya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 699 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Boonyasit Friends - 18/04/2018
« Everything was good exept the first arrival day »

Everything was good exept the first arrival day. Unfortunately, evalator was under maintenance. I have to carry 25 k.g. baggage to the third floor without hotel staff assisance!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. Positive feedbacks from our guests are the greatest reward for us. Please, accept our deepest apologize for the situation with the elevators. Due to maintenance work, the elevator has been temporarily disabled for your safety. This information was at the reception and near the elevator as well. We hope that we can have second chance to welcome you back at our hotel on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya Hotel

AccorHotels certified review
Alexander Couples - 09/04/2018
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый г-н Сабеев, Спасибо, что нашли время ответить на вопросы о Вашем недавнем проживании в гостинице Меркюр Москва Бауманская. Нам очень приятно, что Вы остались довольны Вашим проживанием у нас. Для нас самая главная задача - сделать Ваш отдых максимально комфортным и приятным. Наша команда будет рада встретить Вас вновь. С наилучшими пожеланиями, Мария Сапунова Руководитель Службы Приема и Размещения. Меркюр Москва Бауманская

AccorHotels certified review
Jaime E. Business - 03/04/2018
« All that you need in the center of Moscow »

Mercure quality level at a reasonable price in the center of Moscow. 200 metres from Baumanskaya metro station, you are three stops away from the kremlin. Nice cosy rooms and excellent guest relations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E. Aramendia, Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our quality level at a reasonable price, good location, cozy rooms and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Oyvind E. Business - 02/04/2018
« Satisfied »

Would have liked to get more points when I pay for 4 rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Oyvind! Thank you so much for choosing Mercure Moscow Baumanskaya hotel and for taking the time to place your review of our hotel. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. It is very important for us that you were mostly satisfied with your stay. Concerning the situation with crediting points to your loyalty card, according to the policy of Accor Loyalty Program points could be credited maximum for two rooms even if the guest pays for more than two rooms and if other guests don`t have their own loyalty card. All terms and conditions of Accor loyalty program you could find on our official web site www.mercure.com or www.accorhotels.com. We hope to have the pleasure of welcoming you back again on your next visit to Moscow. Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Elaine Couples - 23/03/2018
« Nice receptionist and good service »

Comfort and convenient, location good close to MRT station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location, comfortable rooms! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Manasa S. Friends - 23/03/2018
« Excellent »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for taking the time to share your feedback regarding your experience at Mercure Moscow Baumanskaya Hotel! We are delighted to read how highly you valued the service. Your willing to return is the greatest reward for us. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya Hotel

AccorHotels certified review
Katarzyna Business - 14/03/2018
« comfortable cosy hotel with perefct service. »

Very positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you very much for taking the time to share your feedback regarding your experience at Mercure Moscow Baumanskaya Hotel! We are delighted to read how highly you valued the service. Your willing to return is the greatest reward for us. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya Hotel

AccorHotels certified review
Marcin S. Couples - 12/03/2018
« Love staying in Mercure »

Great in every way, clean, comfortable, nice staff, close to metro

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Y.! Thank you for taking the time to complete our questionnaire regarding your stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
María Business - 21/02/2018
« If they did not steal my watch band it would be fine »

The hotel was nice, the room was comfortable and well decorated. But I left my apple watch band on top of the bed (with the box, impossible to miss) and somebody took it. I can’t believe this, and no efforts to find out what happened

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you very much for taking the time to complete the questionnaire and for your feedback. First of all let me bring my sincere apologies that you had to experience the situation you mentioned and that upon your departure we could not provide you a clear answer. When during your stay you informed reception about the missing watch band, we checked our Lost & Found Book, where we register all the found items. A watch band was not listed and the room (which you occupied during the 1st night and which you changed afterwards) was already occupied by another guest. That is why we informed you that it was not found. Only on February, 24 the guest who occupied the room you had changed, brought it to the Front Desk upon his check-out. It was deep inside of the safe deposit box and was not noticed by our housekeeping during room cleaning or by the new guest afterwards. He found it just when he took out all his stuff from the safe box. I am very sorry that we have not paid enough attention to check safety box properly. The situation is absolutely unacceptable and not typical for our hotel. So all of our employees have run an additional training in order to avoid such unpleasant cases in future. I fully understand your fillings and would like to take this opportunity to extend our sincerest apologies, as we did not succeed in meeting your expectations during your last visit and that you had to suffer from such a negative impression about our employees. We will send you the band as soon as possible. Please just send me your full address to h8… I hope that you will give us another chance to prove high standards of service at our hotel and I would like to offer you an upgrade with VIP status on your next visit to Moscow. Kind regards, Irina Nacharova, General Manager Mercure Moscow Baumanskaya hotel

AccorHotels certified review
Anonymous Business - 10/02/2018

Great location. Clean and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our great location, clean and comfortable rooms! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Andrey Business - 09/02/2018
« Once again perfect stay! »

Perfect location, quiet place, near to metro, good restaurant, cozy rooms, high quality service and a lot of this kind of wondering words;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location, quite, cozy rooms, good restaurant and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Julian L. Business - 04/02/2018
« simple effective service »

Giid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking time ti complete our questionnaire about your resent stay in Mercure Moscow Baumanskaya. We are glad that our hotel met all your expectations. Because in Mercure our main duty - is your comfortable and calm accommodation. We will be glad to welcome you back any time! Best regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Zak Business - 25/01/2018
« I was very satisfied »

Everything was great. I was able to check in earlier. The room was new, clean and modern. Staff was very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our clean, modern rooms and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Celine Couples - 08/01/2018

conveniant location and great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Romboletti, Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location and helpful staff! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
San Solo - 25/12/2017
« It is nice hotel. »

This is cosy n accessible by the metro hotel. I would like to come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you for taking time to complete questionnaire about your resent stay at Mercure Moscow Baumanskaya Hotel. We are pleased how highly you valued our hotel. Our job is to make every our guests` vacations as comfortable as possible, and of course, we will be extremely glad to welcome you back. Best regards Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

TripAdvisor review
Luigi M Business - 22/12/2017
« moscow tri[ »

i arrived late and was met by a friendly receptionist. the hotel was not that easy to find but that might have been due to the weather and a lunatic taxi driver. the room was very comfortable and i had a great nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luigi! Thank you so much for your kind comments about Mercure Moscow Baumanskaya hotel. We are very happy to read that you experienced a great welcome from our professional team, enjoyed your comfortable room. We sincerely hope that you will return to visit us very soon. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanaskaya

AccorHotels certified review
Sonny Solo - 17/12/2017
« Quiet, clean and comfortable »

Everything about the room was perfect, the room was clean, there was no noise from neighbouring rooms or outside traffic and the bathroom was of a modern high standard. The bed was extremely comfortable and the pillows available will satisfy guests who prefer hard or soft cushions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cane, Thank you for taking time to complete our questionnaire about your resent stay at Mercure Moscow Baumanskaya Hotel. Also we want to thank you for posting such an exciting review about our room equipment and design. To read such a great review is our best regard. Our team will be extremely glad to welcome you back at Mercure Moscow Baumanskaya. Sincerely yours Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Yulia O. Solo - 05/12/2017
« Fine, but not as good as previous times »

I really like your hotel - the location is great and attentive staff makes a real difference. I stayed with you 4 times over the last year and on the first occasions was really impressed with your staff - very much 5 star level. Last time, it was less so - more average and I did not feel welcome or special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., Thank you for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We glad to hear that you were satisfied with our good location. And I am very sorry that our staff in the hotel had a negative impact on your impression, and you did not feel welcome or special. I sincerely apologize for the inconvenience. Additional training of employees has already been conducted. We do hope to see you again at Mercure Moscow Baumanskaya Hotel. Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

AccorHotels certified review
Folleygirl Friends - 25/11/2017
« Mrs »

Fabulous stay with amazing staff. Room was exactly what we required for 3 nights of sightseeing around Moscow. Adjoining restaurant was pleasant and once again suited our needs when we used it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you for taking time to complete our questionnaire about your resent stay in Mercure Moscow Baumanskaya. It is real pleasure to hear that our amazing staff, rooms and our partner restaurant "Butchery" met all your expectations. It is the best reward for us to read such warm and positive comments from our guests. Our team will be extremely glad to welcome you back in our hotel! Best regards, Maria Sapunova Front Office Manager

AccorHotels certified review
Harald Business - 19/11/2017
« Friendly staff and perfect room »

The staff is very friendly and make you feel welcome. The room was spacious, tidy and clean. The bed slept excellent and the bathroom and shower looked very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our friendly and helpful staff, clean and modern rooms! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

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