Hotel - Novotel Sofia
Novotel Hotel Novotel Hotel

Novotel Sofia Hotel

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4.5/5 579 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SOFIA (Paying)
    • SOFIA AIRPORT (Paying)
  • Languages spoken at the hotel
    • Spanish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Kayaking  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our standard double rooms of over 24 sqm combine modern decoration of the latest Next rooms generation with air conditioning, satellite TV, direct telephone, free WiFi Internet access, minibar, safe tea and coffee facility. Up to 2 adults + 2 childrenA unique experience combining relaxation and focus. The Next Executive room treats you like a VIP: Nespresso machine, bathrobe, slippers, cosmetic amenities, minibar, free WiFi Internet access. Very spacious room of over 39 sqm with large salon.

  • 178 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,777 reviews

Our guest reviews for Novotel Sofia

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 579 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Csaba M. Business - 13/02/2018
« comfortable »

please, more information for guests using public transport, walking, cycling

AccorHotels certified review
Laszlo Business - 13/02/2018
« Very nice business hotel »

I spent three nights in the hotel due a business trip and conference organized in the hotel. The hotel is located around 5 km distance to the airport. Very nice big, clean, modern rooms including the bathroom as well. Tasty, high quality breakfast with big variety of food. The staff very helpful, friendly and professional. It was a really nice experience being the guest of the hotel.

AccorHotels certified review
No N. Business - 10/02/2018

Thanks for the room upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, Merci pour avor rempli notre questionnaire. Je suis heureux de voior que vous avez apprecie votre sejour. J'espere que nous aurons la chance de vous accueillir de nouveau. Cordialement, Christophe Bergeron General Manager

AccorHotels certified review
Semir A. Business - 09/02/2018
« Mr »

The Hotel is new and tidy. Very comfortable bed and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you fro your comment. This is truly Appreciated. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Mouratiadis G. Business - 09/02/2018
« EXCELLENT »

It was what i really want in a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your comments. We are happy to see that your really enjoyed your stay. We hope to see you again in our hotel Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Angelo I. Business - 08/02/2018
« Confortable »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your ranking. All my team is very happy to see that you enjoyed your stay. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Bg Business - 08/02/2018
« Pleasant and relaxing stay in a clean and modern room. »

Very welcoming, helpful and efficient staff who were more than happy to help with any requests. Room was spacious, quiet and modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you again for sharing your experience, We hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Gilbert Business - 08/02/2018
« great hotel and close to ammenities with very friendly staff »

I like the room and the hotel staff. the location of the hotel is ideal for me and walking distance to the mall. What is a pity is that the shuttle transport is not offered as included in the free services of the hotel, which is offered by your competitor across the road

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comment. The price of the shuttle is included for our corporate guest, so I invite you to contact us to see the possibility to sign a contract if you or your colleagues are coming often to Sofia Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
M Business - 07/02/2018
« Great »

Clean and good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your great comments. This is the best recognition for us.. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Xx Business - 05/02/2018
« Perfectly pleasant »

It was fine, hotel was clean, food mostly good, staff were friendly. Restaurant and bar were over priced for the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comments and ranking. We will take it into consideration Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Be… Business - 05/02/2018
« Miss »

Perfect as always, staff are great and attentive, see you all soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your comment. This is a great motivation for my team. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Helle A. Business - 04/02/2018
« All you need for a business stay »

Very nice room, good service, all what you need for a business stay. Breakfast could be more interesting, why not change the yoghurts to real bulgarian products and put more bulgarian specialities on the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comment and for sharing your experiences. On our breakfast buffet, in order to respond to the majority of our guest expectation, we are offering Bulgarian and international product. For the yogurt, some of our guest like to find their usual international brand. I will see with my chef how we can reinforce our offer of Bulgarian product, to put them more visible. We hope to see you soon back to our hotel Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Anonymous Business - 02/02/2018
« Short but comfortable »

I had a good meal served gently and in a good rate of time. The room was confortable, but on the road side unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Alireza G. Business - 02/02/2018
« The hotel services really degraded in comparision to the last time i have been there. »

Staff services has degraded alot and also it seems hotels cost management should really change its strategies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Sofia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will appreciate if you could send me more information about your stay in order to understand better the reasons of your non satisfaction, because since your last stay we didn't change our offer. I'm surprise about the breakfast because it is included in your price paid by your company. It is the same value as before with the same offer. Regarding the management cost, if you are talking about the taxi voucher offered by the hotel, due to some abuses of your colleagues, we had to take some decision in order to come back to a normal situation. You will understand that for a trip which cost normally 5 Euros, the hotel cannot accept to pay 8 or 10 Euros. That is the reason why maybe our receptionist was not able to give you an ''open'' voucher for the taxi. Anyway, since that time we had a meeting with a representative of your company, and we found a proper solution for both part. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Matthew G. Business - 01/02/2018
« Excellent as always »

My stay was excellent. The staff were friendly and helpful as they are always are and the room was in tip top shape. The only somewhat disappointment was with breakfast the last day of my stay only because the potatoes seemed to be under cooked, but I am nitpicking here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you fr your comment. I'm very sorry for the potatoes and I will check with our chef immediately in order to avoid such situation in the future We hope to see you soon in our hotel Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
Anonymous Business - 31/01/2018
« perfect »

everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Your comment is perfect for my team. This is the best recognition Sincerely, Christophe Bergeron General Manager

TripAdvisor review
Business - 29/01/2018
« Good business hotel »

The Hotel is suitable for business travelers. There are some good bars and restaurants in the neighborhood. This is good but it means that the bar and the restaurant are not very busy for a Novotel. Rooms are sufficient Parking your car is convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience. This is truly appreciated by our team Regards

AccorHotels certified review
Marc V. H. Business - 28/01/2018
« Very nice »

Nice, friendly personel, clean and modern rooms, nice food in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
M. Business - 26/01/2018
« A very good hotel in a quiet area with good connection to the airport and Sofia city center. Recommended! »

The Novotel is located in a quiet area with good connections to the airport and downtown Sofia. Always a warm welcome from airport shuttle, upon arrival at the reception, at breakfast etcetera. The hotel staff (especially Sabina, Polina, Plamen, Petar, Peter, Ivan, Martin, Lily, Simon, Magi as well as everyone else which names I don't know) is very attentive and helpful: from checkin until checkout. A very well recommended hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your loyalty and for your comment. This is the best recognition for the Team Sincerely, Christophe Bergeron General Manager

AccorHotels certified review
S. Business - 25/01/2018
« Nice Hotel, but you can't open a window »

Nice Hotel, but you can't open a window

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comment and ranking. This is truly appreciated. Our hotel is new, and was build with the last security recommendation, that is why in this respect, we don't have the possibility to open the windows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

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