Hotel - Novotel Sofia
Novotel Hotel Novotel Hotel

Novotel Sofia Hotel

4.5/5 662 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 79.00 EUR Non member rate
From 71.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SOFIA (Paying)
    • SOFIA AIRPORT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Kayaking  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our standard double rooms of over 24 sqm combine modern decoration of the latest Next rooms generation with air conditioning, satellite TV, direct telephone, free WiFi Internet access, minibar, safe tea and coffee facility. Up to 2 adults + 2 childrenA unique experience combining relaxation and focus. The Next Executive room treats you like a VIP: Nespresso machine, bathrobe, slippers, cosmetic amenities, minibar, free WiFi Internet access. Very spacious room of over 39 sqm with large salon.

  • 178 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 2,037 reviews

Our guest reviews for Novotel Sofia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 662 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 16/07/2018 AccorHotels certified review
« Great hotel, clean, good breakfast selection and a great place to watch the world cup! »

Thoroughly enjoyed my stay and will be returning

Anonymous Business - 10/07/2018 AccorHotels certified review
« OK »

Nice hotel with big, clean rooms and helpful staff. However, you don't provide basic things such us toothpaste or an equipped mini-bar.

Docho D. Business - 08/07/2018 AccorHotels certified review
« Exellent service. »

The service is at a high level. I think it can improve the food. It is usually tasteless.

Laszlo Business - 08/07/2018 AccorHotels certified review
« Pleasant room with very good breakfast »

Highly pleasant, clean and comfortable rooms with wide variety of breakfast. It happened the first time that the cleaning staff entered my room twice before the regular check out deadline. It was a bit disturbing.

Business - 02/07/2018 TripAdvisor review
« Well done Novotel »

We really enjoyed our stay at the Sofia Novotel. Location next to one of the best malls we had been to in Eastern Europe was very handy for a spot of shopping and great eating options. The Novotel itself was one of the nicest we have stayed in, Great layout very clean, very comfortable room. Taxis to town were very cheap. We would happily stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for your five star review and we would be honoured to welcome you back again as well! I was pleased to read that you liked our design and layout and had a chance to visit the beatiful city center of Sofia! As mentioned above, we are looking forward seeing you again! Kind Regards, Christophe Bergeron General Manager

Business - 02/07/2018 TripAdvisor review
« Good quality accomodation in Sofia »

This is located near Sofia. I accessed the hotel by using the Sofia Metro Stop nearest the hotel that also connects to the City Centre. I found that the standard of the accomodation was excellent with good fresh breakfasts available each morning. As I am a light sleeper I requested a quiet room that I received and the sleep quality was excellent. All the staff I met were most helpful in making my stay as pleasant as possible.

Johan P. Business - 27/06/2018 AccorHotels certified review
« Fine »

Standard stay, minibar was not stocked after 1st night, but apart from that all was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely, Christophe Bergeron General Manager

Family - 26/06/2018 TripAdvisor review
« Always feel welcome at Novotel Sofia »

What more to say other than thank all of the staff at Novotel Sofia again for the heartwarming welcome. Executive room upgrade was ready on arrival again. Welcome gift personally signed by the hotel manager, free minibar, free Gold member drinks vouchers and an excellent breakfast, all included in the reasonable price paid. For me personally, the service at Novotel Sofia is among the best in all of Europe. Novotel Sofia is a top notch hotel and a cool place to spend quality time near one of the largest and best shopping malls in Sofia. I will keep returning to this place which already feels like a family.

Guido G. Business - 25/06/2018 AccorHotels certified review
« Satisfied »

Friendly and satisfying. All employees very cutiouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

Moran F. Business - 22/06/2018 AccorHotels certified review
« Good but bring salmon back to breakfast »

Good quality, nice World Cup area!

Cost A. Business - 22/06/2018 AccorHotels certified review
« Perfect in every way. »

Everything went great and all of our participants were very pleased with the hotel and all the accommodations. The team at Novotel Sofia (special thanks to Ani and Tommy) really went "all in" for us and it was deeply appreciated.

Goran I. Families - 19/06/2018 AccorHotels certified review
« Always Feel Welcome at Novotel Sofia »

Warm welcome. Upgrade to Executive Room. Breakfast top notch as always. Staff super helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

Zorica Couples - 18/06/2018 AccorHotels certified review
« Satisfied »

The bad was small for us

Our hotel has responded to the review
Our hotel has responded to the review

DearGuest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Christophe Bergeron General Manager

Dani L. Business - 15/06/2018 AccorHotels certified review
« Professional services - as always. »

Novotel Sofia is my first address for business accommodation and events. This time it was again organised and executed flawlessly. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Christophe Bergeron General Manager

N.k. Business - 14/06/2018 AccorHotels certified review
« WIFI »

Every thing has been great as always for during last three years of my staying in this hotel but it,s been a while connecting to the Internet has been a night mare in the room ,,,,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback. We will check why the WIFI was not working properly because this is unusual. We hope to see you soon Sincerely, Christophe Bergeron General Manager

Kamran A. Business - 13/06/2018 AccorHotels certified review
« Pilot »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you Christophe Bergeron General Manager

Anonymous Business - 13/06/2018 AccorHotels certified review
« Fine »

Fine, good polite people. Laundry charges were bogus, insane, crazy. All i wanted was a wash and ry on my clothes and got a dry cleaning style bill instead. It costs $5 at the local laundromat to do my laundry. Compare that to your charges. If you really want me to come back and stay a long time, then you need to offer a laundromat solution where I can do my own laundry when I have time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Sofia. I am sorry that your experience did not meet your expectations regarding the laundry service please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Of course our price cannot be compare with a laundromat, as we are providing a full service. We pick up your laundry, taking care of it and bring it back to you room. As you mentioned it this is a full dry cleaning service. Unfortunately we will not provide any laundromat in the future. Even in Sofia this is not very popular. Maybe it cost in your country 5$, but more than 1 hour also. For our corporate company and long stay, we are making some discounted price according the contract. If you have the plan to come back often to Sofia, please contact us to see if we can make such contract. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bergeron General Manager

Jelena L. Business - 12/06/2018 AccorHotels certified review
« excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Regards Christophe Bergeron General Manager

Rene B. Business - 11/06/2018 AccorHotels certified review
« Service was good »

Great hotel with a great staff who works professionally and make the guests feel that they are welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Christophe Bergeron General Manager

Nikola M. Couples - 07/06/2018 AccorHotels certified review
« Mr »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

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