ibis Styles Nantes Centre Place Graslin Hotel 3 stars

Customer review rating 4.2/5 2,171 reviews
ibis Styles Nantes Centre Place Graslin
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Room 1

Number of guests
Children's age
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Hotel extras

  • Warm and friendly team

  • Place Royale a 2-minute walk away

  • Passage Pommeraye a 2-minute walk away

  • Connecting rooms available

  • Paying public car park nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Nantes Centre Place Graslin

5 rue du Chapeau Rouge
44000
nantes
france

Tel: +33240487976

Fax: (+33)2/40124925

Contact email

Check-in from 12h00

Check out up to 12h00

  • ST NICOLAS :   22,23,51,56 ST NICOLAS

  • COMMERCE :   1,2,3

  • By plane

    NANTES ATLANTIQUE At 10km / 6 miles

  • By train

    NANTES CENTRAL At 2km / 1.24 miles

GPS :47.214968, -1.560332

Currently, close to our hotel

Rock! A Nantes story, exhibition

From 24/02/2018 to 10/11/2019

At 799 m

Quinzaine Photographique de Nantes

From 13/09/2019 to 13/10/2019

At 1.2 km

Les Rendez-vous de l'Erdre

From 26/08/2019 to 01/09/2019

At 1.8 km

Estuary, from Nantes to Saint-Nazaire, walk

From 01/01/2019 to 31/12/2019

At 2.1 km

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 9
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Area: From 9
  • Wireless internet in your room
  • Free in Room Mineral Water(...)

2 rooms nearby

  • Max. number of persons: x4
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water(...)

Our restaurants and bars

BAR DES COLONIES

Photo non contractuelle / Strictly non binding

A stylish and contemporary setting for a moment of relaxation

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Nantes Centre Place Graslin

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,171 reviews

Wonderful, perfect in every aspect.

Customer review rating 4.2/5

Hagit J. Families - 17/04/2019 AccorHotels certified review

Centerly locates. Room nice and clean. We stayed in 2 rooms connected which were great for us and for 2 teens. People in the reception were very helpful and very very nice. Coffee and tea free all day. We recommend and for sure return to the hotel in our next visit.

Dear HAGIT J., Thank you so much! A beautiful lovely spring for you and you family! Best Regards Julien, Front Desk

the smallest room ever ! awful experience

Customer review rating 4.2/5

Laurie P. Families - 02/04/2019 AccorHotels certified review

The rooms are so small, there is no way you can actually close the toilet door in room 17, if you are on the toilet, who designed this bathroom? and the rooms, my god, they are so small, compared to MERCURE, which is 20€ more, I would much rather stay there, (we weren't able to reserve our favourite sweet in Mercure central hotel ) Also, the doors are super noisy whilst been unlocked, its quite obvious that you are trying to cram as many rooms in a small area, so you can hear every time somebody opens and closes the doors, also, the doors are really hard to open, and slam non stop/ Also, the breakfast room is terrible, we had peoples arses in our faces whilst trying to eat, we made the error of sitting on the only table available , which is basically 70 CM from the orange machine and coffee machine. NOT IMPRESSED AT ALL. I am looking forward to write a review on trip advisor, as this is totally unacceptable at this price. The staff were lovely, that is truly the only saving grace about this post hotel.

Dear LAURIE P., Thank you for taking the time to tell us about your experience at the ibis Styles Nantes Centre Place Graslin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very nice in a great location

Customer review rating 4.2/5

Rui D. Friends - 15/01/2019 AccorHotels certified review

I appreciated the stay in a great location, in the city centre, and the staff was very nice and helpful.

Dear RUI D., Thank you for your feedback and we wish you a very happy 2019. We look forward to welcoming you again. Sincerely The Reception, Julien

Comfortable, clean, pleasant staff

Customer review rating 4.2/5

Fiona D. Solo - 17/12/2018 AccorHotels certified review

The hotel is ideally placed, as I visit the Theatre Graslin regularly, and its five minutes walk away. It’s also close to many good restaurants and shops. I visited the Museum of Print which I highly recommend. The hotel itself was comfortable and extremely clean. The staff were all pleasant and helpful.

Dear FIONA D., Thank you very much for your feedback. We look forward to welcoming you again. Sincerely The Reception, Julien

Overnight stay

Customer review rating 4.2/5

John Couples - 08/11/2018 AccorHotels certified review

All ok good price for room with breakfast but over cramped room.

Dear JOHN R., Thank you for your feedback, which we take good note of. We look forward to welcoming you again. Sincerely The Reception, Julien

Sadly not the best night of our holuday

Customer review rating 4.2/5

Julie Couples - 06/09/2018 AccorHotels certified review

Disappointed with this hotel. The hotel was full and although we had booked months in advance it seemed we were being ‘squeezed in’. Our room had no window and was very airless. The breakfast in the lobby was far too congested. We will not choose to stay in this hotel again.

Dear JULIE F., Dear customer, we thank you for your comments. We apologize that the service did not meet your expectations and ask you to accept our sincere apologies. If you give us the pleasure of coming back to see us, don't hesitate to call us and we will do our best to win back your trust. Sincerely yours, The Reception, Julien

excellent

Customer review rating 4.2/5

C. Families - 03/09/2018 AccorHotels certified review

Excellent service from staff in particular Isabel who did the booking and oversaw many details of our stay

Dear Herve yves C., Thank you very much for your feedback and for my boss Isabelle. We look forward to welcoming you again and wish you a very happy end of summer! Sincerely The Reception, Julien

We had a great experience.

Customer review rating 4.2/5

Coasters C. C. O. C. Friends - 05/08/2018 AccorHotels certified review

Our rooms were compact but big enough. Our concierge, Mathilde, was extremely helpful and went out of her way to help us find an appropriate spot for our shuttle bus to pick us up. Breakfast was excellent.

Dear . COASTERS CYCLING CLUB OF C., Thank you so much and we look forward seeing you again in September! Best regards Julien, Front Desk

Brilliant

Customer review rating 4.2/5

Rodney Solo - 25/07/2018 AccorHotels certified review

Awesome

Dear RODNEY T., Thank you so much! We look forward seeing you again! Best regards and a lovely wonderful summer to you! Julien, Front Desk

Comfortable

Customer review rating 4.2/5

J.r.r Couples - 09/07/2018 AccorHotels certified review

Good food. Reasonable prices. Very comfortable bed.

Dear JANA R., Thank you so much! We wish you a very lovely nice summer Best Regards Julien, Front Desk

Nice team !

Customer review rating 4.2/5

Anonymous Business - 06/07/2018 AccorHotels certified review

the real asset of the hotel is his team, a staff at the reception super friendly and helpful

Dear GILLES K., THANK YOU SO MUCH ! A beautiful lovely summer for you ! Best Regards Julien, Front Desk

Short hot and dirt.

Customer review rating 4.2/5

Wade C. Business - 30/06/2018 AccorHotels certified review

Upon arriving late. No one was at the front desk. I rang the bell and waited 5 min. Range the bell again and waited another 5 min. Call the number on a note taped to the door because the desk attendant was in the halls and no answer. Finally after 30 min of standing in the street at 02:00 someone finally came to the door

Dear WADE C., Thank you for taking the time to tell us about your experience at the ibis Styles Nantes Centre Place Graslin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken good note of your claims . I will see my collegue of the night because normally when you ring at the door they have a little bell with us and he comes to open the door if he is on the stair . Do you come to Nantes in next month because if it's the case I propose you to stay again in our hotel not in this room and I will invit you . You can contact me on this mail if you want h8… Thanks isabelle Manager

Well located, comfortable and clean. Friendly helpful staff

Customer review rating 4.2/5

John B. Couples - 26/06/2018 AccorHotels certified review

The room was very small but had everything we needed. Tea & coffee was available downstairs - would have been more convenient in the room. Breakfast was good and surprisingly not busy - for a small room, I expected it to be full of other guests - it wasn't!

Dear JOHN B., Thank you so much and a lovely beautiful summer to you ! Regards, Julien, Front Desk

stay was ok

Customer review rating 4.2/5

Anonymous Business - 24/06/2018 AccorHotels certified review

the stay was ok, very nice staff, we would be happy to have an option for coffee in the room when we make rervetaion it says the hotel has parking (Accor hotel), when arriving we saw it was not the case. this was important for us, if we new there was no parking, we would not make this reservation.

Dear EHUD N., As we iscussed together we are going to see this with the website . Anyway it was a pleasure to have you in the hotel and we wish you a beautiful lovely summer. Regards Julien, Front Desk

Clean, comfortable, and warm,everything a good hotel should be.

Customer review rating 4.2/5

Selig F. Solo - 21/06/2018 AccorHotels certified review

I have a Club Accor card number 30…3031 5 but was charged the standard rate rather than the club rate. An explanation would be appreciated.

Dear SELIG F., Dear sir; You were not charged the standard rate. becouase the standard rate was 149 and 159€ and you paid 141.55 and 151.05 so the reduction has been taken into account. Best regards Julien, Front Desk

cx

Customer review rating 4.2/5

Philippe P. Business - 04/06/2018 AccorHotels certified review

dirty toilets

Customer review rating 4.2/5

G. Friends - 16/05/2018 AccorHotels certified review

comfortable central hotel with friendly helpful staff

Dear BARRY G., Thank you so much and a beautiful spring for you ! Regards La Réception, Julien

Quiet and confortable stay

Customer review rating 4.2/5

Anonymous Business - 23/04/2018 AccorHotels certified review

good experience with smart staff. However, find a parking for car is not that easy !..

Dear CHRISTIAN D., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien, Front Desk

Nothing special

Customer review rating 4.2/5

Monika Business - 05/04/2018 AccorHotels certified review

Rooms, especially bathrooms are really small - would be difficult to take shower for bigger person. I would describe design as 'cheap'. Staff was really friendly and location is good. It is priced ok for this standard.

Dear MONIKA S., Thank you for taking the time to tell us about your experience at the ibis Styles Nantes Centre Place Graslin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We know for the bathroom at the room 16 , so don't hesitate to tell them we you will come back we have some rooms with more bigger bathroom We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabelle Directrice
Customer review rating 4.2/5

Anonymous Business - 19/03/2018 AccorHotels certified review

The room had a "low" ceiling...

Dear RONALD MR M., We very much appreciate your comments regarding your stay at the ibis Styles Nantes Centre Place Graslin. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Front Desk
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