ibis Styles Kota Kinabalu Inanam 3 stars

Customer review rating (ALL Rating) 4.6/5 202 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free high speed WIFI

  • Free ample parking space

  • All you can eat buffet breakfast

  • 3 well equipped meeting rooms with state of art facilities

  • Skydex on the top floor overlooking the lush green landscape

Our accommodation(s)

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Hotel location

ibis Styles Kota Kinabalu Inanam

No 1 Jalan Taipan 28, Inanam, Sabah
88450 KOTA KINABALU
Malaysia

GPS:5.993711, 116.139461

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GABION BISTRO

Located on the ground floor, the restaurant features an industrial rustic design. It serves an international buffet breakfast and All Day international dining menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  202 reviews

TripAdvisor Rating  4.5/5  171 reviews

Certificate of excellence 2023

Great Hospitality by Puvan and Team

TripAdvisor rating 5.0/5

BigRalf TripAdvisor review

We went for dinner and the hospitality provided by the General Manager Puvan and team was outstanding. The arrangement, the ambiance and the lovely good food was so amazing. Our first time here buts it's a memorable one because of the excellent experience provided. Kudos to Puvan and team

Hey BigRalf! Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your dinner at our hotel. It's great to know that the hospitality from our the team made your first visit a memorable one. We always strive to provide an outstanding experience for our guests. Looking forward to welcoming you back soon! Puvan ABDULLAH - General Manager

Clean

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

I love the bolsters provided.

Hi! Thank you for your positive feedback on the cleanliness and the bolsters provided. We're glad you loved them! Looking forward to welcoming you back soon. Puvan ABDULLAH - General Manager

Please Improve Room WiFi

Customer review rating 4.0/5

Alex C. Business - Confirmed reviews ALL

The room, food, location are all satisfying. However, the room WiFi was horrible for Room 419. Please rectify & improve ASAP. Thank you very much.

Hi Alex C., thank you for taking the time to leave us a review! We are glad to hear that you enjoyed the room, food and location. However, we apologize for the inconvenience caused by the poor WiFi connection in Room 419. We have taken note of your feedback and will do our best to improve the situation. Thank you for bringing this to our attention. Best regards, Puvan ABDULLAH - General Manager.

Looks good on the outside with pleasant staff but rooms are far from it

Customer review rating 1.0/5

H C. Families - Confirmed reviews ALL

1. Check in process was efficient although there was an error but quick to be rectified. Front desk service was impeccable. 2. Room temperature was warm when arrived. Air-conditioning took some time to get to temperature but the blowers were not centrally directed. 3. Stains on the sofa 4. Bed was visibly clean but after the first night I realised I was developing an itch throughout. 5. Bath towels were thinned out and had a strange odour 6. Shower pressure was ok but I noticed on the check out day that the soap dispenser had big chunks of what I can only describe as DIRT ( I MAY BE IN DENIAL) but I would be happy to provide these pictures to you

Dear Hong Sang C., Thank you for taking the time to tell us about your experience at the ibis Styles Kota Kinabalu Inanam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the all the issues highlighted. Sincerely, Puvan Abdullah General Manager

Wifi is terrible. So hit and miss. Complete dissapointment.

TripAdvisor rating 2.0/5

Nicole S TripAdvisor review

Went for a relaxing night away, but it was a total fail. High floor room (nice view) had the worst wifi and I needed it for work so we moved rooms. The second room (Level 3) had better wifi (still not great) as it was closer to ground level. The TV didn't work. Offered another room move but by this time is was nearly 8pm so we didn't bother. The a/c has to be on 16 degrees for hours to even remotely cool the room (both rooms the same). Dinner ok (but dry fish and lumpy mashed potatoes). After breakfast, the wifi failed in the room again (worked in the restaurant) so I couldn't work and we had to check out early. I got a verbal "sorry". Sooo dissapointing. Comfortable bed, good water pressure. Nice aesthetics. Gym ok. Breakfast ok. Otherwise, a total disaster.

Dear Nicole, Thank you for taking the time to tell us about your experience at the ibis Styles Kota Kinabalu Inanam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate the sharing of your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Puvan Abdullah

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Other web-users rate our hotel

  • 193 reviews 7.1/10 Location
  • 374 reviews 8.2/10 Room
  • 310 reviews 9.1/10 Service
  • 23 reviews 0.7/10 WiFi
  • 198 reviews 8.6/10 Cleanliness
  • 135 reviews 9.7/10 Vibe
  • 122 reviews 7/10 Breakfast
  • 113 reviews 8.6/10 Amenities

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