Hotel - ibis Jakarta Cawang
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Ibis Hotel Hotel

ibis Jakarta Cawang Hotel

Jl Mt Haryono No 9 Cawang 
13630  JAKARTA
INDONESIA

162 reviews
TripAdvisor Rating Based on 162 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 240 rooms
  • 144 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Jakarta Cawang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 162 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 22/12/2016
« if your business is in this area, this is the place to stay »

Typical IBIS, very friendly, convenient provided purpose of you visit is in this area. Otherwise traffic is horrible. Nice lap pool, gym however missing. Beautiful view over Jakarta from almost all rooms. reasonable price. Buffet breakfast quality so-so, but a la carte servings are delicious. Good service even though many of the staff are trainees. But they are well motivated and give their best. Wish them a successful career in the Accor group

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Urshebeisen, Greetings from Ibis Jakarta Cawang. Thank you for taking time to write down your recent experience at Ibis Jakarta Cawang. It is amazing to see how our team member, who indeed always work with a genuine passion and friendliness, pampered your good self during your stay to ensure that you have the best experience. Again, thank you so much for sharing such a wonderful review which contain so much enthusiasm and we are deeply wishing to welcome you back in the future. Best Regards, Eksi Ayuningtyas General Manager

TripAdvisor review
Business - 31/08/2016
« Value for money »

A location is near from tol jagorawi and 15th minute to TMII. When we checked in, the receptionist so helpfull with what we need because the bill must be qualified for our office administration. When we waiting the process, the waiter offering the welcome drink for us. Not too long for checked in service n we get the key, so we get our room like we booked. They have a good taste for room service menu n bfast menu. They also have a good product like "anchor" butter for diet.the doorman or security so helpfull when we need taxi to gonna the TMII

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu DyahJuna, Thank you very much for your valuable feedback in Tripadvisor. We are so delighted that you are happy with our service in the front office and food beverage department. We will convey your comment to all our staff as motivation for them to maintain the high quality service that we delivered to all our guest. We are looking forward to welcome you again in the near future. Sincerely, Eksi Ayuningtyas General Manager

TripAdvisor review
Susan_teoh Business - 02/05/2016
« Quiet Nights »

Room was quiet albeit the hotel is located just beside one of the busiest roads in Jakarta. However it was also depends on your room neighbour, in my case next doors were vacant at point of stayed. Staff were friendly. Overall, the stay was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Teo, Thank you very much for your good review in trip advisor and we are looking forward to welcome you back in Ibis Jakarta Cawang in the near future. Best regards, Eksi Ayuningtyas General Manager

TripAdvisor review
Business - 30/04/2016
« Quite Good Accommodaiton and They Welcome Me :) »

Quite standard Ibis accommodation and as Le Club member I'm treated well as supposed to be. Too pity that they only have one room choice. Others than that everything is basic and quite reasonable quality of accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dodi I, Thank you very much for your feedback and we are looking forward to welcome you back in Ibis Jakarta Cawang. Sincerely yours, Eksi Ayuningtyas General Manager

TripAdvisor review
satrianid Business - 26/01/2016
« Nice hotel and huge parking space »

Nice 3 star Hotel, This is my 3rd stayed.. Love chocolate danish bread, hot tarik tea,and friendly FO staffs, thanks for ms.nella, for your hospitality.. Keep it up and I recommend this hotel for stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Satrianid, We really appreciate your comments regarding your stay at the ibis Jakarta Cawang. It is always a pleasure to receive positive feedback. I will share your comments with Nella and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

TripAdvisor review
Business - 23/12/2015
« Ibis as Always »

Ibis Cawang is most suitable location from the office. it can reach by walk or car. Hotel room and food is the best. Staff welcomes are very warm. Parking lot so easy to get and also its easy to get to toll road and other main road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, Warmest greetings from Ibis Jakarta Cawang! Thank you for sharing your experience with us in which we are very happy to encounter that our location meets your business activity expectation, as well as other services that you might enjoy. Every feedback received from guest is very important to us, therefore we really appreciate for your positive responses. Once again thank you for choosing our hotel and we are looking forward to welcoming you again soon at Ibis Jakarta Cawang. With warm regards, Eksi Ayuningtyas General Manager

TripAdvisor review
mswwjd777 Family - 01/09/2015
« AC was not working well »

Breakfast was too crowded. Not many choices of meals. car park is not convenient. Order of dinner was taking a bit long even for fried rice. the AC is faulty. Group of teenagers came. smelly and noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs. mswwjd777, Warmest greetings from Ibis Jakarta Cawang... Thank you for choosing our hotel as your preferred accommodation during your trip to Jakarta. We really regret that your experience did not meet your expectation. Therefore, please allow us to express our sincerest apologies towards the inconvenience occurred. Please rest assured that we had taken necessary actions towards the AC problem and restaurant lack of service during your stay and make sure that there will be no future occurrence. Every comment received from our valued guest is very important, therefore we are really grateful to receive good inputs from you to be shared with our team and served as encouragement to keep improving our product and service quality. Once again thank you very much for sharing your experience with us and we are looking forward to better serving you at Ibis Jakarta Cawang. With warm regards, Rury Mashuri General Manager

TripAdvisor review
WordsRNotEnuff Business - 29/08/2015
« Most valuable business hotel in East Jakarta »

Ibis Cawang now becomes my first option for a value-for-money accommodation during my stay in Jakarta. Service and hospitality is excellent, location only 5 mins away from Halim airport and steps to Trans Jakarta bus stop. Food is Ibis standard, can be upgraded especially for the Rp 108K/person dinner buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Rulita W, Warmest greetings from Ibis Jakarta Cawang... Thank you for choosing our hotel as your preferred accommodation during your trip to Jakarta. It is an honor for us to be able to serve you and such a pleasure to receive a very positive and valuable feedback from our loyal customer. We will ensure that your comments will be shared into everyone in our team as we believe that it will serve our staff with more passion and strong encouragement to keep providing better and better service / product quality in the future. Once again thank you for sharing your enjoyable experience with us and we are looking forward to welcoming you again soon at Ibis Jakarta Cawang. With warm regards, Dona Yohana General Manager

TripAdvisor review
Andi H Business - 27/05/2015
« many troubles »

electricity down... no hot water... wifi down... lack of variety buffet menus... but there are 2 good receptionist officer named windy and vesati who helped me much through all of these troubles!.. thanks to you girls!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andi H, Warmest greetings from Ibis Jakarta Cawang... Thank you for taking your time to share your experience with us. It is very unfortunate that your experience did not meet your expectation. Therefore, allow us to express our sincerest apologies. We fully understand that you were upset with the electricity situation during your stay since we had sudden total electrical maintenance from national electrical company (PLN) which also affected the internet connection and hot water supply at hotel. As we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We really appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Once again apologize for the inconvenience caused and we are looking forward to welcoming you again soon at Ibis Jakarta Cawang. With warm regards, Dona Yohana General Manager

TripAdvisor review
mawarz Business - 19/04/2015
« New Hotel, Strategic Location »

I knew this is the new Hotel in Cawang, not to bad for new hotel, The quality of the room still good. Please keep it up!. Only bad thinks and I think you must fix this........ I already contact your front office about my car and I ask about free parking for my car, she said OK she will coordination with my team for free parking, but... I still pay for my parking when I go outside from the Hotel. Why it can happen?? Please make sure your guest happy in all the system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs. Mawarz, Warmest greetings from Ibis Jakarta Cawang... Thank you for choosing our hotel as your preferred accommodation. We very much appreciate your comment regarding your experience. It is a regret that you found a parking issue during your stay, therefore allow us to express our sincerest apology for your inconvenience. Please rest assured that we had taken immediate action regarding this matter. At Ibis, we strive to improve our product and service quality through every feedback received from our valued guests. Once again thank you for your positive feedback and we are looking forward to welcoming and serving you again soon at Ibis Jakarta Cawang. Best regards, Dona Yohana General Manager

TripAdvisor review
BBoelhasrin Solo travel - 16/04/2015
« My stay at IBIS Cawang »

I've been several times to stay at this hotel. My impression is still the same as before: satisfied. At the time of my last stay, there happened Barbeque Night. The food tastes good, with reasonable prices. Moreover, I get special discounts as Accor Advantage Plus members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs. BBoelhasrin, Warmest greetings from Ibis Jakarta Cawang... We would like to thank you for choosing our hotel as your preferred accommodation. It is an honor to have a very loyal customer like yourself and we really appreciate for positive feedback given. We will share your comment within our team as every feedback received will become good motivation for us to continually improve our product and service quality. Once again thank you very much and we are looking forward to welcoming you again soon at Ibis Jakarta Cawang. Best regards, Dona Yohana General Manager

TripAdvisor review
indra00 Business - 09/03/2015
« Nice stay »

This is the first time Ibis Hotel exceed my expectation. I stayed in some Ibis hotel in Jakarta, all room and environment is nice-Ibis standard. Although the room is similar to any other Ibis hotel, I found the lobby and breakfast is above standard. The traffic in main road is full of traffic jam, but it's Jakarta...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Indra00, Warmest greetings from Ibis Jakarta Cawang... Thank you for choosing Ibis Jakarta Cawang as your preferred accommodation. We also would like to extend our gratitude and appreciation for your positive feedback and experience at our hotel. We will share your comment to our team as we still need to improve and maintain our service in the future. Thank you and looking forward to welcoming you again at Ibis Jakarta Cawang. Regards, Dona Yohana General Manager

TripAdvisor review
Ismail M Friends getaway - 03/12/2014
« Nice sleep »

Good rooms, Very nice view but something bothering me about the floor.., the tiles not build in with the floor and sometimes it comes slppery even its dry... =) For the foods have to more supervised, we still eat not done of fried rice and the seasoning of the fish, doesn't pour well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Ismail M, Warmest Greetings From Ibis Jakarta Cawang. We would like deliver our sincere gratitude for your feedback of our hotel facilities and services, and we would like to apologize for any services and facilities that did not meet your expectation. I have forwarded your concern related to floor and food to department head concern for improvement, because we strive to improve our service quality to ensure will meet guest expectation. we do hope that we can still serve you in future to show our improvement. we look forward to welcoming you back to our property. Thank You Dona Yohana General Manager

TripAdvisor review
lien_id68 Business - 23/11/2014
« never disappointed with IBIS »

Stay at IBIS like guarantee never disappointed, everything have a standard, clean, comfortable, complete equipment, breakfast, strategic place. This new IBIS in Jakarta is the biggest IBIS and most beautiful compare to other IBIS in Jakarta also the price still very competitive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs Lien_id68, Warmest Greetings from Ibis Jakarta Cawang, I would like to thank for your stay in our Hotel. We really appreciate for your positive feedback for our hotel fasilities and services, I will share your positive feedback to our employees to maintain and improve more of quality service. We would be happy to welcome you again in our property. Thank you and Best Regards Dona Yohana General Manager

TripAdvisor review
Business - 07/11/2014
« This hotel provides real value for money »

At a competitive price, this is an excellent hotel! The entire establishment is clean and comfortable. All the staff proved friendly, and my two stay was most enjoyable. I can offer no criticisms, even though the location was some distance from shops!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs Ron M, Warmest Greetings From Ibis Jakarta Cawang. Thank for your stay at Ibis Jakarta Cawang and your positive feedback about our hotel. I will share your positive feedback to our employees to keep maintaining our services for your future stay. we look forward welcoming you again in our hotel. Best Regards Dona Yohana

TripAdvisor review
BBoelhasrin Business - 13/10/2014
« Resting at IBIS Cawang »

IBIS Cawang: new hotel close to the business activities, the rooms are neat and comfortable, full breakfast and delicious, all that with a reasonable price. Unfortunately, the parking attendant was very disrespectful and arrogant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak B Boelhasrin, Thank you very much for sharing your experience during your stay at our Hotel. I do apologize for unexpected experience happend to our Parking Attendant. I did investigation and an approriate action has been done to fix the problem. By having such positive feedback, I believe we could improve our services in every sector. Thank you and have a great day. With kind regards, Dona Yohana General Manager

TripAdvisor review
yanuhardi Solo travel - 14/09/2014
« A new hotel in Cawang area »

The hotel just opened les than a month when I stayed there. Most of the employees seemed still try to learn for their job. But, they learn it quick. There are barbeque night in the restaurant just for Rp.100.000, a cheap price in Jakarta for such service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yanuhardi, Thank you for considering Ibis Jakarta Cawang as your accomodation in your last visit to Jakarta. I appreciate your time spent to review and write a feed back regarding your experience during your stay. Being able to serve best service which meet guests expectation is our commitment. And your comment is a motivation for all team to achieve our goal. We look forward welcoming you back to Ibis Jakarta Cawang. Sincerely yours, Dona Yohana General Manager

TripAdvisor review
Salomo P Family - 10/09/2014
« salomo family review »

Very good services and the Breackfest us also very verity.a little problem with the lamp near thr windoe.want turn off The door was very hard to open due to touch the carpet.but generaly the room Are okay and comfortable as a Ibis standart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Salomo P, First of all, I would like to thank you for your time to write comment regarding your stay experience at Ibis Jakarta Cawang. I am sorry for the inconvenience occur during your stay. Certainly, I will check and fix the lighting and door based on your feedback. Once again, thank you and have a great day. Sincerely yours, Dona Yohana General Manager

TripAdvisor review
Business - 09/09/2014
« new place to stay »

Open in august 2014, ibis hotel cawang is a brand new hotel in jakarta. The room is quite clean and comfortable. It's has the biggest parkir area from all other ibis in jakarta. For me, ibis hotel cawang, jakarta is one of some worth hotel to stay in jakarta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Reinaldo Sunggiardi, Thank you very much for your such positive comment on Ibis Jakarta Cawang. I believe your feedback can encourage us to serve better services and products. I do appreciate your great support towards Ibis Jakarta Cawang. Sincerely yours, Dona Yohana General Manager

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