Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

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4.0/5 1,440 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,110 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,440 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Coral M. Couples - 15/04/2018
« Such friendly people »

Fantastic everything was perfect especially staff and service

AccorHotels certified review
Erin Couples - 15/04/2018
« Great Staff and everything you want from a hotel. »

We absolutely loved our stay at the Mercure in Legian. The staff were very welcoming and helpful with any question we put to them. Food was delicous and the swimming pools were great. The hotel is very clean and well maintained with lots of activities and theme nights to keep you interested.

AccorHotels certified review
Mark K. Friends - 15/04/2018
« Fantastic holiday in the best hotel »

Excellent service from a great team Melissa the guest senior officer ensures your stay is of the highest standard. The dinning and food service outstanding a great team of chefs and service staff. The changes with the cooling system is the restaurant is certainly noted from my last stay. I would like to name all the staff who provided the service but the whole team i can only recommend to the management as the best I team as always. The hotel cleaning staff are very courteous and the rooms and facility is extremely clean. Well done everyone can't wait to return in 6 months again. Mark

AccorHotels certified review
R. M. Business - 15/04/2018
« simple but elegant »

its a good experience, clean, and its on a strategic place in Bali. maybe i want some kind of voucher, in fact that i will stay again if i have a trip in Bali.

AccorHotels certified review
Debra Friends - 14/04/2018
« We had a lovely experience when we stayed for 11 days »

We chose this hotel due to location and we also encouraged our friends to stay. We had a large group and everyone was impressed with the hotel and staff. We all agreed that we will be returning next year.

AccorHotels certified review
Lisa S. Solo - 13/04/2018
« Absolutely loved it »

Fantastic hotel, brilliant location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lisa, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Rachel Couples - 12/04/2018
« Great Stay! »

Great stay. Staff were accommodating, really clean hotel in a good location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rachel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Gary L. Families - 12/04/2018
« Very accommodating with helpful and courteous staff. »

Only reccommendations for improvement would be to provide an extra bench or two in the gym; the balcony of room 268 should have a timber decking ( the white stones are not comfortable to walk on and seems to be there just to grow weeds) and please ask housekeeping not to turn up the air conditioner to full after cleaning ( we woke up in a sweat occasionally and the room temperature was over 26 degrees Celsius). Apart from that our stay this time and the two previous times was excellent, good value for money and good location. Many Thanks. Gary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Jyee Couples - 12/04/2018
« Good Location 4* Star Hotel and Very Accommodating Staff »

I requested for the birthday cake and it was prepared with candles upon check in. That was so warming for the birthday girl who stayed with me. Perhaps towels and toiletries a little less than what I have expected but good enough. You get toothbrush paste, shampoo, body soap, bath towels and bath robes. Had to request for shower cap. Would have appreciate if buffet breakfast has more local food selection. Balinese food is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Li Ping, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Astrid Families - 11/04/2018
« pleasant stay with a comfy room, love it »

room were so comfort, nice, big and also clean... its also great with extra space balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Galih, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
David C. Families - 10/04/2018
« Great service. Good breakfast and very clean »

It was great. Smiles all around and great service throughout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Great place lovely people »

We loved it people where fantastic the only thing we did not enjoy was the way some of there guest were speaking to there staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

TripAdvisor review
Couples - 10/04/2018
« Great Staff, Aging Facilities »

Staff were very friendly at the reception and restaurant. It is nice that the hotel only has limited smoking zone. However, the smoking zone is right next to the lift lobby! It's hard not to inhale second-hand smoke when one is waiting for the elevator. In the room, the table has a crack, and the kettle's knob was broken off. And there are mosquitoes in the room! Breakfast quality was poor. Location is great - close enough to the beach and all the main tourist area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kk20180308, Warmest Greeting from Mercure Bali Legian Thank you for sharing your feedback. Allow me to say thank you for your visit to Mercure Bali Legian. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. Thank you for sharing your concern regarding the facilities and mosquito in the room. We will share your feedback to related department for further follow up. Thank you for your feedback about breakfast. Our Food and Beverage Manager is still working on it for further action. Thank you for bring this to our attention.Thank you for all of your feedback to our hotel, the feedback will be very useful for us to improve our service in future. Also, we really do apologize for every inconvenience happen during your stay. We truly hope to have the chance to be in touched with you in the very near future. Kindly send us an email to gr@mercurebalilegian.com for your future booking. Thank you for sharing your feedback with us. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

AccorHotels certified review
Theo M. Couples - 09/04/2018
« All good »

First time for me to stay but it was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Theo, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Elizabeth A. Solo - 09/04/2018
« It was lovely. Staff were awesome »

Very relaxing . Staff were very friendly . Room was very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Elizabeth, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Anonymous Solo - 09/04/2018
« Good service, good location and nice stsff »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Tony S. Couples - 08/04/2018
« Hotel service, room and facilities were very good »

We had a great time at the Mecure. Staff were friendly and helpful. The breakfast food and location excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Kevin K. Families - 08/04/2018
« A nice hotel with perfect location »

Okay. First of all, for the price we get, i think this is the best hotel in the legian area. Not as crowded as like at the legian center, not traffic jam like that. But still close to there. But when we arrive at 3.30 pm, the room has not ready yet. Finnaly we got into the room at 4.00. Other than that, everything is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kevin, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for the delay of the room due to high occupancy, we know that this is not a good reason to say, however, we already share this to all the team to ensure the room readiness will be sharp at 2 PM. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Anonymous Friends - 07/04/2018
« Great hotel. »

Nice clean and new hotel, friendly staff and great buffet breakfast. The downstairs pool was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Joy, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Dlc Families - 06/04/2018
« A fab holiday »

The experience was lovely. The hotel, food and Spa was a very high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Deborah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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