Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,775 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,035 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,775 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 15/03/2019 AccorHotels certified review
« Lovely hotel and great helpful staff »

enjoyable and food excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sharon, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Greg Solo - 15/03/2019 AccorHotels certified review
« Very Comfortable Stay. »

Everyone was so very friendly. It was a pleasure to experience another country other than my own.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chapple, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

R R. Couples - 15/03/2019 AccorHotels certified review
« Always receive a great welcome when we stay. »

On this occasion I received a surprise upgrade which was wonderful. Really not expected but very much appreciated. all staff are friendly and we love staying at this hotel when in Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robbie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Debbie C. Solo - 14/03/2019 AccorHotels certified review
« Helpful, beautiful smiles »

I love the relaxation swim after breakfast, read a book watch movies have treatments in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Debbie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

A. C. Couples - 14/03/2019 AccorHotels certified review
« We were both very happy with our stay »

Breakfast very good, excellent service all round, made very welcome, No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dave Friends - 13/03/2019 AccorHotels certified review
« Comfortable Stay, friendly staff. easy location good price. »

Initially there was a mix up with are rooms. So when we went to bill lunch on my account it was a bit of a problem. However the reception staff were quick to fix once the realised the error. I found all the house keeping staff to be super friendly, all wishing us a good morning when we walked past. Small things like this strand out and make for a great experience. The lady who checked us out was great she knew our room numbers and was friendly and efficient. The food we ate was at a great standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Alisha W. Couples - 13/03/2019 AccorHotels certified review
« Amazing »

Got to the hotel to find out they upgraded us to an amazing stay. Staff were so friendly and helpful !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alisha, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Agus S. Couples - 12/03/2019 AccorHotels certified review
« Enjoying »

Breakfast is nice,many options,satiisfied and the Chef is Friendly as well. Front desk are hospitable and quick. Room is clean and well prepared

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Agus, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Nino Solo - 11/03/2019 AccorHotels certified review
« Friendly staff »

The service is impeccable. The food at the restaurant can be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nino, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Sophie P. Friends - 11/03/2019 AccorHotels certified review
« Okay but could have been better »

Disappointed that I wasn’t informed that the pool on level 4 would be closed my entire stay. The hotel was clean and staff very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sophie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Skender D. Couples - 09/03/2019 AccorHotels certified review
« It was lovely »

Good spot and easy to get around. Alot of restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Paula, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Solo travel - 09/03/2019 TripAdvisor review
« Avoid Neypi »

The hotel is well located, but that does make it noisy as its particularly busy there. I was disappointed that my Platinum room upgrade wasnt available and my room was very average. They offered me a free BBQ ticket as compensation, but really that just scratches the surface. Ive stayed here a few times, its only handy if you ned to be in that area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RickD1229, Warmest Greeting from Mercure Bali Legian Thank you for taking the time in sharing your review. We value your feedback as it helps us to focus on what is important to our guests. Thank you for being our Platinum loyal member. We do apologize for inconvenience caused during your stay. For room upgrade, it is based on availability, however, we do our best to find alternative due no higher room available while you arrive. We do apologize if the alternative is not meet your expectation. We do hope we have second chance in the future to serve you better and show you the real Mercure Touch service. Once again, we do apologize and look forward to see you again in the future. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Aska Couples - 08/03/2019 AccorHotels certified review
« Relaxing tropical oasis a stone throw from central Legian »

Our stay was amazing and exceeded expectations! The staff were lovely, the rooms clean and nicely furnished, the pools were beautiful and we really enjoyed the buffet breakfast as well! Unfortunately one of the pools were undergoing constructions and were out of use, but otherwise we had a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Barboros, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by the pool project upstairs, however, this is a very sudden decision that we should made to improve our safety around the pool. Glad to inform you that the project has been finished and the pool & sunshine upstairs are waiting for your next visit! Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kale Families - 07/03/2019 AccorHotels certified review
« Overall it was good »

Overall it was a pleasant stay for my family and i. Great location, great facilities. One letdown was i was told on check-in that breakfast was covered for my stay for the family. Only to be handed an invoice for 80 dollars at checkout for breakfast charges. This should have been bought to my attention on check-in so i had the option to go elsewhere. Wasnt very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kale, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Regarding your feedback about the breakfast charge, would you mind to inform me further by send me an email to gr…? Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Gary Solo - 07/03/2019 AccorHotels certified review
« Another Perfect Stay »

The staff at the Mercure go out of there way to always make me feel special. As a platinum member of Accor I always feel unique when staying at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Family - 07/03/2019 TripAdvisor review
« Hotel with the best services »

With the best access location, near by to the beach and Kuta square. Welcoming greeting with the Indonesia hospitality, quick during check in & out. Aminities is good, with balcony room for relax & seiing the pool & hotels facilities. Various breakfast menus

Our hotel has responded to the review
Our hotel has responded to the review

Dear dodiekas, Warmest Greeting from Mercure Bali Legian Thank you for taking the time to write such a wonderful review of your recent experience at Mercure Bali Legian. I am delighted to hear how much you enjoyed your stay with us. Rest assured I will share your comments with the entire team. I look forward to welcoming you back to Mercure Bali Legian in the future. Thank you for allowing us to turn your moments into memories. Kind Regards Melisa Guest Experience Manager gr@mercurebalilegian.com

Sandra Couples - 06/03/2019 AccorHotels certified review
« Amazing service and hotel from start to finish if stay. From »

From the miment of checkin to checkout u couldn't fault a thing. From counter service, restaurants, housekeeping and pool attenandants. We love staying and will continue again like we have over the past couple of years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sandra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

E F. P. W. Couples - 06/03/2019 AccorHotels certified review
« My second home sweet home »

Fantastic from the friendly and prompt airport pick the Le club room hotel upgrade to the lovely flower and birthday cake for my wife Excellent customer service and professional staff in all areas of the Mercure Legian

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Lesley T. Couples - 06/03/2019 AccorHotels certified review
« Mrs »

Very satisfied with the whole Experience only exception is that I suggest a hand rail for the bottom pool as quite a number of older people including my husband slipped whilst getting into the pool Other than that everything was wonderful and we will be returning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lesley, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback about the hand rail on the first pool. We have instructed our Chief Engineering about your feedback. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Steve Couples - 06/03/2019 AccorHotels certified review
« Relaxing »

Great room, great service. Did not know upastairs pool was being renovated but all good as we used bottom pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steven, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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