Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,602 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,644 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jody B. Families - 14/10/2018 AccorHotels certified review
« Had a terrific time »

Great friendly staff,clean rooms, highlight was our plunge pool. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adrian, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Weini H. P. Couples - 12/10/2018 AccorHotels certified review

It was our second stay in your hotel. Shout out to the FO staff named Wayan Budiarta who registered us in did notice me instantly as he had served me in my previous stay, which surprised me. And shout out to the Pool staff named Agus who have served us well during both of our visit! A little to comment regarding the shower pressure in the bathroom was kinda slow. And the hot and cold water pressure wasn’t consistent as it could goes from hot to cold and the other way around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Weini, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. We will pass your kind words to Wayan Budiarta and Agus, then share your comment with rest of the team. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Bernadette Couples - 12/10/2018 AccorHotels certified review
« Wonderful »

The room was always clean and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Family - 11/10/2018 TripAdvisor review
« Amazing »

From the moment you arrive at the reception you are greeted like a family member, Big shout out to Melissa she is absolutely amazing and such a beautiful person. All the staff go out of there way to make your stay so enjoyable. The hotel is very modern and clean. The rooms are exceptional for the money you pay, we where upgraded to a executive suite and it was huge with a lounge area and massive bed, very comfortable. Budget payment with a 5 star feeling. The restaurant is also great and the food amazing from breakfast lunch and dinner, I will highly recommend this hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jmsense, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your another experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you for choosing us again in your recent trip to Bali. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Slimbo Families - 09/10/2018 AccorHotels certified review
« Very enjoyable stay »

Hotel in good location close to restaurants / bars, beach 5 mins walk. Staff at hotel friendly and helpful. Special mention for Chris the Lifeguard, top man.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Timothy, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Great stay in a great location. »

Stayed here for 7 nights with my partner and it was amazing. Friendly staff and great food. Buffet breakfast you cannot fault soo many different options of food. Would highly recommend. Kate x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kate, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Donna Friends - 09/10/2018 AccorHotels certified review
« Great experience, great location »

Very good thank you the place was amazing good food great atmosphere and great location. Could maybe teach some cleaning how to clean mirrors and replace towels that’s all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kotsanas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by the cleanliness in the room, our Housekeeping Manager will follow up the feedback and share it to his team for improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Jo Families - 09/10/2018 AccorHotels certified review
« Fabulous »

Excellent customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jo, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Friends getaway - 09/10/2018 TripAdvisor review
« Had a good stay »

My friends and I stayed there for one week.The hotel is very convienient with its location. The beach and the shopping center is at 15 mins by walk.The room was clean and spacious just like the photos on the site. With all that said, I just have one regret, during the reservation, I would hope that there would more flexibility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LanRan3369, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. We do hope that you could share your issue with the flexibility by drop us an email to gr@mercurebalilegian.com for our future improvement. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Peter J. Families - 08/10/2018 AccorHotels certified review
« People make the difference »

Mercure Legian is my preferred travel destination, and plans are already in place to return again next year. It is the dedication and attitude of many of the staff in making this time away enjoyable, and the ability to quickly to resolve any issues that may rise. Whilst not possible to identify all staff who make this time valuable for us, Melissa Guest services, Ratna in food and Beverage and Chris - pool attendant are outstanding at their jobs. Also a person of special note on this occasion is Kadek Amelina who I hope will be there when we return, as she provided us with above expectation care and consideration. If you have awards for staff, she is certainly worthy of this recognition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Family - 07/10/2018 TripAdvisor review
« My Favourite Holiday place »

The staff at this Hotel, make your time away a true holiday.I could name several staff who are able to overcome any issues that may take place , although infrequent.I stayed for 17 nights on this occasion, and could have easily stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear peterD5389UV, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Anonymous Friends - 05/10/2018 AccorHotels certified review
« Glade we stayed »

Check in was easy, need to inform guests before hand of the bond as i had to withdraw cash from the atm and slowed the check in process. Update the bed linen and pillow cases as we had some with holes. Breakfast was great. Coffee machine great. Location perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Vella, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by the service upon check in and linen condition in the room. We will share your feedback to our Housekeeping and Front Office Manager for good improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Sherrie G. Families - 05/10/2018 AccorHotels certified review
« Fantastic »

All staff were attentive and helpful. Loved our rooms and services from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sherrie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kellie Families - 04/10/2018 AccorHotels certified review
« Great Location »

we loved our stay here great location close to shopping and great eating places. Massage across the road and close enough to walk to the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nicholas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Graeme C. Couples - 02/10/2018 AccorHotels certified review
« Fantastic stay as usual. »

We never get tired of staying here as the staff always go out of there way to make it an enjoyable experience. It truely is what an accor experience should be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Graeme, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Donna D. K. Families - 02/10/2018 AccorHotels certified review

Clean nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Donna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

N. N. Families - 02/10/2018 AccorHotels certified review
« Good »

Was good. Staff were very friendly. I upgraded to a superior room which I think was too small. So I dont know what smaller rooms look like.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nihan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Owen Couples - 02/10/2018 AccorHotels certified review

we enjoyed every aspect of our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Owen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Shane K. Couples - 01/10/2018 AccorHotels certified review
« Excellent service »

Clean rooms, good location, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shane, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Vince Friends - 01/10/2018 AccorHotels certified review
« The staff are wonderful, they treat you like family. »

The staff are wonderful and friendly. They go out of their way to make you feel welcome. I am a loyal Accor member and also loyal to Mercure Legian as I know they make me feel special when I return to Mercure Legian.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vincent, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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