Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,669 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,680 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,669 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
tommih150 Couples - 13/11/2018 TripAdvisor review
« LGBT community not welcome at this hotel »

When my partner & I were checking in I noticed two young male staff checking out a gay couple as they walked through the reception area. The staff were being very disrespectful behind the guest back. One of the staff noticed that I had seen what had occurred took off! As a gay man it made me feel not very welcome & I will never stay at this hotel again nor recommend it to my many friends that travel to Bali regularly. As an Accor Club member that regularly stays in the groups hotels around Australia & Asia it has made me rethink my loyalty to this brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tommi H, Warmest Greeting from Mercure Bali Legian Thank you for sharing your review. First and foremost, please accept our sincerest apologies for the inconvenience you have experienced during your stay. We also thank you for your loyalty to our network. We were very concerned to read your recent comments regarding the service during your check-in process. We accommodate hundreds of customers every day, from all nationalities and communities and respect all people values and culture. If any member of our team has showed any kind of disrespect, we would appreciate if you could communicate directly with the hotel to allow us to take immediate corrective measures. We sincerely hope that such issue won’t alter your loyalty to our brand and network as such incident does not reflect the level of service we strive to deliver every day to all our guests. Thank you for sharing your concern, we hope to welcoming you again at the Mercure Bali Legian. Best regards Olivier Moies-Delval General Manager Mercure Bali Legian

Couples - 13/11/2018 TripAdvisor review
« Another Great Stay »

The Mecure legian is in a very convient location to Kuta and Seminyak you gets the best of both areas with this easy to get to motel. Its not a 5 star hotel but it does not pretend to be. Rooms are very clean and its very safe and well appointed. the food is clean and safe with plenty of options nearby for other restaurants. There is a money changer across the road, circle K short distance and plently of shops both braded and market. A 8 minute walk to beach with a slow dawdel quicker if you are. We have chosen to stay here a few times at the start and end of a trip to Bali due to its easy to get to location late at night and for early flight departures. My only critique would be that there are not many sunbeds around the ground level pool and bugger all shade / umbrellas for the roof top one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MrsMBallarat, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Jay S. Solo - 12/11/2018 AccorHotels certified review
« Excellent, good value »

Pleasant staff, modern decor in central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jay, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Peter H. Solo - 12/11/2018 AccorHotels certified review
« Very relaxing with great food and staff »

I had a good trip in Bali and the motel and staff were great. I would definitely stay at the Mercure again next time I come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Couples - 12/11/2018 AccorHotels certified review

Relaxing and enjoyable. Great breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Friends - 11/11/2018 AccorHotels certified review
« It was ok »

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kerrie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Timothy Families - 10/11/2018 AccorHotels certified review
« Excellent »

It was excellent, The staff are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Penning, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Insan Business - 10/11/2018 AccorHotels certified review
« Comfort »

The room is clean, entertainment in tv, friendliness of officers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhamad, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Zaw M. O. Families - 09/11/2018 AccorHotels certified review
« Gym need a Smith machine »

Everyday Breakfast is nearly the same. Should give really different menu. Gym need a Smith machine. And need Barbells and weight plates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Haymar, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for feedback that you provided regarding the breakfast and the gym tools. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Stacey Families - 09/11/2018 AccorHotels certified review
« Great trip »

We had a great time here. Accomodation was lovely. Staff great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Stacey, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Cameron D. Solo - 09/11/2018 AccorHotels certified review
« Not bad »

I believe as a frequent stayer at the same hotel and a loyal customer i should have been considered for an upgrade when requested. I am coming again on February next year and imgine i wouldn't even be offered one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cameron, Thank you for bringing to our attention the problem you have encountered during your visit to Mercure Bali Legian. Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. It is with sincere regret that we note your dissatisfaction with our service and facilities. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. Following up your feedback regarding complimentary upgrade, it will be based on availability and we are not able to give a guarantee to our guest. Once again, we deeply apologize and we do hope that you could give us a second chance and would like to stay with us in the future. Thank you and see you again. Best Regards, Melisa Guest Experience Manager

Joanne H. Couples - 08/11/2018 AccorHotels certified review
« Amazing »

Room was clean aircon was great Staff friendly Location perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Joanne, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Savannah C. Couples - 08/11/2018 AccorHotels certified review
« Amazing! »

The staff were lovely and kind! Kris (from the up stairs pool area) was the sweetest person and always hugged us and remembered our names! We adored him! The food was incredible and the service was hands down the best I’ve ever had in Bali! We will be back to stay again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Savannah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dan Families - 07/11/2018 AccorHotels certified review
« WOW!!! What a place. Everything was great »

The hotel was immaculate at all times. Food and drinks great. And the staff were amazing, always friendly, polite and helpful. Havent found a hotel this good in a long time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Colin Friends - 07/11/2018 AccorHotels certified review
« Fantastic hotel with great service »

The hotel is situated at a great location with walking distance to the beach and all different restaurants. There were also plenty convenient stores around. The staff was superb! We felt so welcome when we arrived and the check in process was smooth. The breakfast was decent with a good selection of both Western and Asian options. I will recommend the hotel to everybody who travelling to Bai, especailly around Kuta and Legian area!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Colin, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Achmad Y. Families - 06/11/2018 AccorHotels certified review
« Repeat staying definitely »

Satisfying on the service, room, location and everything. Just wanna stay longer! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Tina R. Families - 06/11/2018 AccorHotels certified review
« It exceeded our expectations. »

We enjoyed every aspect of our stay, commencing with a beautiful and plentiful breakfast to comfortable, clean and modern rooms. All of the staff were friendly and efficient and catered to our needs. We look forward to returning to Bali and staying at your hotel next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tina, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Adam Couples - 06/11/2018 AccorHotels certified review
« Nice and clean modern rooms with plenty of space »

Nice and clean modern rooms with plenty of space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adam, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Samantha Families - 05/11/2018 AccorHotels certified review
« Location »

Great location to shopping and restaurants. Very clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Samantha, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Melinda S. Couples - 05/11/2018 AccorHotels certified review
« Great experience »

Hotel room was clean & well serviced. The hotel staff were wonderful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Melinda, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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