Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,608 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,541 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,608 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nagaraju C. Couples - 18/09/2018 AccorHotels certified review
« Extremely satisfied, very good hotel. »

I was visited Bali in the current month (Sep 2018), Mercure Bali Legian is one of the best hotel in Bali, Very near to beach and nice staff and friendly reception. I will share my experience, i do not booked any cab to visit the city , i was so tired when i reach Hotel and slept and mine is very short stay in Bali, when i woke up it was 10 PM as per bali time, so tomorrow i have plan to visit the city, when i check the tour and travel desk in the Hotel, they left for the day (we cannot trust out side cabs) and i went to reception and discussed about my short stay in Bali and updated to them like i want to visit the city tomorrow morning. Unbelievable, they called transport guy at the late hour and asked him to come to Hotel and arranged cab for tomorrow for city tour , we should really appreciate the reception team. Hats off to you guys. You are truly awesome. Just opposite to the hotel have money exchange , so there are no issues for money exchange , just 5 mins walk to Indian restaurant, 8 min walk to Legian beach, and lot of shopping options around the hotel. Next time when i visit i will stay in the same hotel and i will recommend this hotel strongly with out any doubts. Thank you , Nagaraju C

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Naga, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Debbie Friends - 17/09/2018 AccorHotels certified review
« Easy and convenient »

Hotel was great Breaky was nice Staff were friendly Rooms were clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Debra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Lorna Friends - 16/09/2018 AccorHotels certified review
« Hotel staff were very friendly and friendly, hotel was beautiful and comfortable »

Our room was very comfortable and our was made up whenever we asked for it to be. The food was fantastic, breakfast had plenty of variety, definitely as good as any other Accor Hotel we have stayed in, if not better. The BBQ dinner was fantastic as was another dinner we had there. The restaurant staff were very conscientious and friendly as was the bar staff. The overall look of the hotel was lovely, we enjoyed the downstairs pool but felt the upstairs pool could use some more shade as it got quite hot up there. The gym was also adequate for a holiday workout. Overall we had a great holiday in the Mercure and would come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lorna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Madison P. Couples - 15/09/2018 AccorHotels certified review
« Amazing »

It was our first time over seas together, and the staff were so lovely, the Mercure was tidy and clean all the time and food was also great !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dane, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Susanne H. Families - 14/09/2018 AccorHotels certified review
« I felt extremely safe & secure travelling with 3kids & just myself, Thankyou. »

Thank you for having us The 3 kids & I loved & enjoyed every minute of our stay with you, right from the first moment we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Susanne, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dharmil S. Couples - 14/09/2018 AccorHotels certified review
« Comfortable stay »

Staying with Mercure Bali Legian was really amazing. We had comfortable stay and welcomed atmosphere and helpful friendly staff. Breakfast was really amazing as well as all other facilities like swimming pool , bar , room service was really great. We had massage therapy called The journey of Balinese was really nice. Overall we had great time with Mercure in Bali Legian.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dharmilkumar, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Debra K. Friends - 14/09/2018 AccorHotels certified review
« Have stayed before and will again »

From check in to check out can not fault staff, facilities or location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Debra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Amanda M. Couples - 13/09/2018 AccorHotels certified review

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Amanda, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

From P. Solo - 13/09/2018 AccorHotels certified review
« Wonderful time at Mercure Legian »

My time at the Mercure Legian was wonderful. It is centrally located with a good money changer and small convenience store across the road. I stayed in the deluxe room with a private plunge pool which was definitely work the extra money given the extra size and the outdoor area. I ate at the hotel restaurant and the food was fantastic. The best thing at the hotel is definitely the staff who are so willing to help in any way they can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Moya, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Karen Couples - 12/09/2018 AccorHotels certified review
« It was a very lovely and clean place to stay . The staff were very friendly. »

Great place to stay . Friendly staff and very comfortable room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Karen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Taryn R. Couples - 12/09/2018 AccorHotels certified review
« Great hotel »

We totally enjoyed our stay at Mercure Legian. Rooms were a good size, clean and the beds were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Taryn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

1956 Couples - 09/09/2018 AccorHotels certified review

Service excellent rooms smelt musty and damp pillows were awful pool area slippery when wet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the feedback. We are glad to know that you are happy with our service and we also do apologize for inconvenience that happen cause by the musty smell, damp pillow and slippery pool area. Our Housekeeping Manager will take an appropriate action with his team to ensure this feedback will not happen again. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Deborah R. Families - 08/09/2018 AccorHotels certified review
« Absolutely wonderful stay at the Mecure Legian. »

My daughter and I loved every moment of our stay at the Mecure Legian. The staff were so friendly and helpful. I loved swimming in the infinity pool while my daughter enjoyed socialising at the nearby bar. The breakfast buffet was delicious and catered for every appetite. Beautiful surroundings and modern comfortable well equipped rooms. Walking distance to the beach shopping and restaurants. We loved it here and would like to have stayed longer. I love Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Farquhar, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Tania Couples - 08/09/2018 AccorHotels certified review
« Exceptional upgrade »

We enjoyed our stay at your hotel . The service at the desk was exceptional, the staff ready to help and very knowledgeable. We were given a lovely drink on arrival and they acknowledged us , even though they were serving many other people . We felt extremely important when we were told that we had a room upgrade (3 levels ) the service desk told us . At first we thought nothing of it , until we arrrived at this beautiful room with two balconies, king size be, small lounge area and large bathroom . What a pleasant surprise for us . We did have to wait for our room till just after 3 , but were given a complimentary drink at the bar . I would like to see fresh milk in the room instead of the creamer powder . I did get some fresh milk from the bar after ringing for some , but it never arrived . This was not a huge issue . The hotel boast many facilities and the pool on level four was lovely . We had breakfast included , but would have liked to see a bit more variety in the fruit , not a banana in sight . Some other cereals like Weetbix or rice bubble and maybe some muesli. The drinks at the bar were nice and cold and I drank plenty of your “ Bali smiles “ very refreshing . The complimentary wifi was excellent except it was not a secure site as you did not need a passsword to log in , so going on banking sites etc is a huge risk here. We were given a checkout of 2 pm as we were on a late flight . When we tried to get into our room at 150 pm to collect our bags , our key would not work , so we went to reception and we told it locks us out at 12 because that was checkout , but we were told we had a 2 pm checkout , we had entered our room at 1:30 as we had been to the pool , we popped to see our friend in another room and then we could not get back in . They re tuned our key so we could collect our bags . We were told that we could use the facilities and there was a room where we could shower before our flight . I believe that all hotels should offer more of a common room for guest to use after checking out where they have showers toilets tea and coffee making facilities, a couch and tv so as you have somewhere to pass the time , we did have a swim and were given pool towels to use in the change room showers . Even for a small fee of $15 per person . . But all in all we were very impressed with all your staff and the facilities and decor of your hotel . I have contacted the reservations as I have been charged twice for our room tab , on two different credit cards , the one I used for security and one that I paid with on our day of checkout . I have provided copies of the transactions and hope that it will be rectified ASAP

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Tania, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Family V. Families - 08/09/2018 AccorHotels certified review
« Family v. »

Hotel is in good location, it is very clean,good selection at breakfast, staff are friendly and accommodating. It has 2 pools

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Archie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Friends getaway - 08/09/2018 TripAdvisor review
« Comfortable stay, Great location and friendly service »

I enjoyed my first stay with the hotel however my second stay of 5 nights was not as great when compared. The location of the hotel is fantastic, with shops and art markets nearby and the beach is about 100m away. The location is pretty safe even to stroll at night and there is also a laundry place nearby. The room this time round was disappointing as the television channels hangs frequently, I had to call for help more than twice and the third time, no help came. The floor felt sandy even after housekeeping and no face towels were provided during my entire stay. I initially thought they do not provide other towels other than bath towels due to some environmentally friendly motion, however I came to realize that they do still provide. Though the room was quire a disappointment, I was delighted by the friendly and responsive service I received throughout the hotel. I must mention that the Pool Guy (Kris) made me feel welcomed and at home. His smiles were contagious and was quick to satisfy our enquiries. He took the effort to chit chat with most of the guest in the pool area and could address us by name, remembered our preferences and made us feel welcomed. His enthusiastic and professional service rendered is commendable and made our stay enjoyable, knowing that there are reliable and friendly people around us even when we decide to stay within the hotel grounds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wileenl2018, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. We do apologize for some inconvenience that happen, such as television channels that hangs and sandy floor. Our Housekeeping Manager and Chief Engineering will take an appropriate action to ensure this thing will not happen again in the future. Thank you so much for the praise, especially for Mr. Kris at the pool, we are delighted to hear it and this is the greatest reward for the entire team, especially Mr. Kris. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Paul Couples - 06/09/2018 AccorHotels certified review
« Good location and great room »

Good location, the room was very clean. We had a blocked drain in the shower which was fixed only minutes after reporting it to reception. Really enjoyed the plunge pool in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Linda, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Michael Solo - 04/09/2018 AccorHotels certified review
« Almost perfect hosts »

I was initially disappointed being given a room with two twin beds, and did not sleep very well the first night. I requested whether a queen size matress could be brought into make the bed a queen. 'Hollywood style?' the front desk asked. It was done within the hour. Cannot thank the staff enough. Breakfast was always my favourite time, with the staff putting on a banquet each morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Amanda Friends - 04/09/2018 AccorHotels certified review
« amazing staff »

We had the best time and all the staff were professional and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Amanda, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Bryan Couples - 04/09/2018 AccorHotels certified review
« Amazing!! »

Amazing hotel and wonderful staff...the only down side was the surprise deposit required on arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stuksyte, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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