Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,739 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Check-in/-out is unavailable and the airport will be closed. Bali hotels will offer minimal activities and lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,942 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,739 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jaimee Families - 14/02/2019 AccorHotels certified review
« Great people! »

This is the second time I have stayed at Mercure Legian and I would definitely come back. Every single staff member from Front Desk to the Pool to the Restaurant to the cleaners are always so friendly and approachable, always willing to help. The hotel itself is beautiful and I could very easily have just stayed there the whole trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jaimee, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Melissahewson Couples - 14/02/2019 AccorHotels certified review
« The best »

Great accommodation & fantastic customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Melissa, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Stephen U. Couples - 14/02/2019 AccorHotels certified review
« A very enjoyable and wonderful experience »

The hotel was beautifully presented, clean and welcoming. The staff were simply wonderful, and very polite and professional. Our room was great and the buffet breakfasts were tasty and had lots of variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Friends - 13/02/2019 AccorHotels certified review
« The hotel was nice and clean »

The hotel was lovely however the noise from trolleys and other guests is clearly heard inside the rooms. I also booked two rooms and they were quite a distance from each other which was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Diana, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback about the noise from trolley & people next door. Management will take further action regarding this. We do apologize to cause you inconvenience. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fandi T. B. Business - 13/02/2019 AccorHotels certified review
« Privacy »

Excelent. Stay here like a home. Good job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Syafiq S. Solo - 13/02/2019 AccorHotels certified review
« Happy »

Attentive staffs. Pool at the lobby is better than at 4th floor pool. Room really nice too, just a bit of walking from lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback regarding the variety of our breakfast. Our chef will working on it and in order to help us, you may send me an email to mention specifically kind of menu that we need to add at our breakfast buffet, feel free to reach me to gr… Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Catherine W. Business - 12/02/2019 AccorHotels certified review
« Always wonderful and very helpful staff »

Relaxing and convenient for us .The staff are always ready to help and go beyond their daily duties to help us out whenever we need assistance . They always ask us if we are satisfied and I feel that they truly do care . The most professional staff I have ever come across . We cant wait to come back again in March .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Catherine, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Belinda Friends - 12/02/2019 AccorHotels certified review
« Great location, facilities and staff are amazing! »

Great location and facilities! Nice and new nothing to complain about! The staff are amazing also

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Belinda, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

B. Couples - 11/02/2019 AccorHotels certified review
« A Week of Luxury. »

All facilities were spotlessly clean and extremely comfortable. All staff were courteous and very helpful. The breakfast was amazing and the two nights we ate at the hotel our meals were delicious and reasonably priced for generous portions. We were very pleased at the central location of the hotel on our first trip to Bali. Should we have the opportunity to travel to Bali again we would choose the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberto, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Mollie E. Couples - 11/02/2019 AccorHotels certified review
« AMAZING »

We enjoyed our stay with you guys so much! Staff, food and facilities were incredible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mollie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

George Couples - 10/02/2019 AccorHotels certified review
« Very welcoming arrival and excellent service & clean and comfortable room. »

Very friendly and accommodating staff. Sadly the fridge was warm and could not cool our water. Thankfully bar staff were very good in giving us ice. Hotel centrally located in Legian. Extremely satisfied with our stay. Excellent wifi. The room was very accommodating, comfortable and spacious as was the bathroom. Suggest more than three coat hangers be available .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. George, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Les M. Couples - 10/02/2019 AccorHotels certified review
« Clean comfortable hotel in the heart of the action in Legion »

Room was clean and comfortable. Wide variety of food available for breakfast Staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Leslie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Glenyse Friends - 10/02/2019 AccorHotels certified review
« Really enjoyed our stay at such a lovely resort. »

After 3 days in Nusa Dua we moved to Mercure Legian and thoroughly enjoyed it. Breakfast was fantastic, service was great and the beds were very comfortable. Would stay here again because of the location - everything we wanted to do was right on our doorstep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Glenyse, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

K M. Couples - 10/02/2019 AccorHotels certified review
« Mrs »

Clean , good facilities , exceptional breakfast. Very friendly staff. Need more shelving storage in cupboard. Overall great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kiran, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Donna M. Families - 08/02/2019 AccorHotels certified review
« The service was very good »

The service was amazing the staff can’t do enough for you. buffalow tours on site was a real bonus. The rooms were clean. The room service guys are very good at their jobs. The grounds were spotless. The location was the best in Legian. The pools were so nice. The food in the restaurant was not so good. The food was not good in comparison to all the other restaurants pubs and cafe in Legian. The food is overpriced for the quality. We had a chicken bacon coleslaw sandwich was terrible and felt sick after eating. Also had the Nachos not sure what the mince was and the cheese was not melted, hardly any topping and was overpriced. The breakfast were great though lots of variety although produce was not great. The hotel isn’t sound proof and some guests do not have respect when coming home late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Donna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the feedback. We are glad to know that the overall of your stay was wonderful. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. Following up your feedback about the meal at restaurant, we have been delivered your feedback to our chef and ensure they will do internal checking within the team to avoid the same feedback happen in the future. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dragos A. B. Solo - 07/02/2019 AccorHotels certified review
« Excellent »

Amazing service and excellent Staff. Well done!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dragos, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Heather P. Families - 07/02/2019 AccorHotels certified review
« Excellent hotel »

Beautiful hotel Helpful attentive staff Lovely facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Couples - 07/02/2019 AccorHotels certified review
« Very good »

Very good service and polite staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dannysius, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

L. X. Families - 06/02/2019 AccorHotels certified review
« It was good but still need improve »

the balcony is not like the picture but the room service is very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Henry H. Couples - 06/02/2019 AccorHotels certified review
« Great stay as usual »

Everyone from the security to the front desk to the housekeeping to the pool attendants and to the food and beverage crew was amazing. Thank you for another pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henry, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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