Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

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4.0/5 1,377 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Nyepi/Silent Day: 17 March 2018. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am, 18 March 2018.

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,929 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,377 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rhiannon Friends - 14/02/2018
« Great Stay! »

Really enjoyed staying at this hotel - room was comfortable and location was central!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Rhiannon, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Dianne C. Couples - 13/02/2018
« one worde says it all, excellent »

Staff were super helpful and polite. They even remembered what you usually ordered for drinks and would ask if you wanted the same. Room was very clean and spacious and most importantly QUIET! Do not have one negative comment regarding staff, from the doorman to the domestic staff, all very cheerful and polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dianne, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manage

AccorHotels certified review
Graeme H. Solo - 12/02/2018
« ideal location excellent staff and great breakfast »

very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Graeme, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manage

AccorHotels certified review
Desiree P. Couples - 12/02/2018
« Great 4star hotel »

My experience was good. I had a few issues but there were other things that made up for it to make it an enjoyable stay for me and my husband. Issues like a musky smell on our first night, pillow gave me stiff neck inspite of asking different ones twice, towels were a hit and miss sometimes we get old ones sometimes we get new ones, few dishes on buffet breakfast were changed otherwise it stays the same, juices tasted awful but these issues were overcome by the great hospitality of the staff, the good size of the room, the cleanliness of the bathroom, housekeeping made up our room everyday for the 7days we were there, new free bottled waters everyday, the pool and the pool area was so relaxing, dinner at ancak was nice including the all you can eat bbq on fri as our last dinner, and the great hotel ambiance and location was so central. Just the great staff that was so accommodating and willing to help THAT made up all the differences. Thank you mercure legian.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Desiree, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Diana Couples - 12/02/2018
« Quite satisfied »

Overall i was quite satisfied..other there was one problem which was about the towel card. I was given only 1 towel card when i checked in. The receptionist told me so. But when i checked out, other receptionist asked for 2 towel cards. It was not written in the note at all. Then i asked the receptionist to call the person who handled my check in. Finally it was clarified. Please be more careful about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Budi, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern regarding the towel card, we will share this to our Front Office team to be more careful. We do apologize for this inconvenience. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Maz &. J. L. Couples - 11/02/2018
« Had a Lovely Stay! »

We had a good experience staying here. We couldn’t fault the staff, or our room with the plunge pool. Check in and check out was easy. Our breakfast each day was of a good standard. Air conditioning was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Marilyn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Renee Couples - 11/02/2018
« We felt like royalty! »

All staff were so kind and friendly and went above and beyond for us. The food at the restaurant was great and affordable. Our expectations were exceeded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Renee, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manage

AccorHotels certified review
Ethan Friends - 11/02/2018
« Nice week holiday in bali »

It was very pleasent stayed on the 4th floor which is a perfect spot with the pool, gym and bar on the same level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ethan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Matt Couples - 10/02/2018
« Great time »

Great service , great atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tanisha, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Nathan Couples - 10/02/2018
« Great friendly hotel and staff »

Great holiday close to most attractions has atm at hotel, great for a family or couple getaway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nathan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Daniel Couples - 09/02/2018
« Relaxing »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Danielle, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Fabien L. Business - 09/02/2018
« Nice location, great staff. »

Perfect location, staff was very efficient. The only problem would be the noise sometimes from other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fabien, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We thank you for your loyalty to Accor Hotel. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Chantal S. Families - 08/02/2018
« Chantal S. »

Hotel service from staff was amazing! Hotel could do with some love such as new towels and linen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kyle, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Anton Business - 08/02/2018
« Pleasant experience in a well priced and located venue »

Pleasant - i have stayed at this location for a day or two every year for a number of years. I like the location and the service is always friendly and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anton, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Abdul H. G. Families - 08/02/2018
« Satisfying »

Good rooms, excellent staff and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdul, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Jeff Couples - 08/02/2018
« Beautiful hotel and attentive staff »

We had a wonderful stay at the Mercure Legian. Unfortunately I got very sick after eating our last meal at the hotel. I had the chicken and mushroom and within 4 hours had the hot sweats and stomach cramps. That progressed to vomiting and frequent trips to the toilet. At the airport and on the aircraft I was continually vomiting with a high temperature. 2 days later I am still ill, so my experience at The Mercure Legian is now somewhat tainted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeffrey, We have read your feedback concerning this unfortunate situation. We sincerely regret any discomfort or illness you have suffered. We take food handling and hygiene procedures very seriously and continue to monitor hygiene procedures and policies to ensure strict compliance. After further investigation with our team, on the day that you eat the chicken and mushroom, another 8 customers ordered similar ingredients, no issue were reported. However, we are concern about this incident and our Executive Chef already took contact with our laboratory for further analysis, we are happy to share the results with you. Please take into consideration that the cause of the disease can come from many different sources. Thank you for your understanding in this matter. Again, we wish you a speedy recovery. Best Regards, Melisa Guest Experience Manager

TripAdvisor review
Family - 08/02/2018
« Location location »

First time staying at Mercure Legian normally we stay at Novotel Nusa Dua. The hotel locatin was just perfect close to markets, beach, etc. Staff very helpful and they go out of their way to give exceptional service. The 1st floor pool was great and expecially the lifeguard that everday went out of his way to lend pool inflatables to the kids. The 4th floor pool is more for RnR and recharging the batteries especially with the pool bar. Breakfast is plentiful and lots of variety I loved the chef's special table. I would definately be coming back here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klokan73, Warmest Greeting from Mercure Bali Legian We would like to extend our gratitude for choosing Mercure Bali Legian on your recent holiday and taking time to tell us about your amazing experience while staying here. We glad to know that your satisfaction meet your expectation. We are very pleased to read that you had such a good experience and you enjoyed our perfect location, helpful staff, plentiful of breakfast & the delicacy of our breakfast. We are so flattered with your compliment. Once again thank you, the entire staff of Mercure Bali Legian are looking forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

AccorHotels certified review
Sally E. Families - 07/02/2018

Excellent loved. Everything about the Macure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sally, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
David C. Couples - 07/02/2018
« Staff and Hotel are fantastic »

The staff and facilities at the Mecure Legian, were second to none. The only issue we had was opening water bottles as they would basically fall apart. The pool staff were incredible and the rest of the staff could not be faulted. After my last experience with an Accor hotel this has renewed my faith to some degree.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bronwyn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern regarding the opening water bottles, we will share with our Chief Engineering to do preventive maintenance.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Jatnika W. Couples - 06/02/2018

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jatnika, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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