Mercure Bali Legian 4 stars

TripAdvisor rating 4.0/5 1,800 reviews
Mercure Bali Legian
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+ 21 Services
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Room 1

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Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361
bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodations

Superior King Bed

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Bed

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe King Bed with Balcony

  • Max. number of persons: x3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Bed with Balcony

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Room with 1 King Size Bed and Children Bunk Bed

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron
  • Bathrobe(...)

Deluxe King with Plunge Pool

  • Max. number of persons: x3
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite, King Bed

  • Max. number of persons: x3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Suite with Balcony

  • Max. number of persons: x3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR AND WINE

Photo non contractuelle / Strictly non binding

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLE BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 156 m²

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 88 people

Find out more
Mercure Bali Legian Meeting Room

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,121 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,800 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Bali April2019

TripAdvisor rating 4.0/5

Maps561254 Solo travel - 18/04/2019 TripAdvisor review

All very good loved staying at mecure will visit again Breakfast was exceptional to many choices but not to be missed Bed was comfortable and very quiet considering outside noise . Did not try the pool

Best hospitality

Customer review rating 4.5/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

It was a great hospitality.staff are so respective.all things are great there. I wish when I come Bali I stay here.

Amazing holiday in Bali.Wish I had of stayed longer.

Customer review rating 4.5/5

Jennifer B. Friends - 15/04/2019 AccorHotels certified review

Beautiful people ,Friendly staff, Great central location Resort.Clean & good size rooms and serviced well daily.Will be booking & staying again.So many things to do and see.

Dear Mrs. Jennifer, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Everything was excellent

Customer review rating 4.5/5

Isabel M. Solo - 15/04/2019 AccorHotels certified review

Nil to improve on. Staff were all attentive and pleasant. Breakfast was exceptional Could not fault anything during my stay will be back

Wonderful staff who could not do enough for us.

Customer review rating 4.5/5

Anita H. Families - 15/04/2019 AccorHotels certified review

Overall we were very happy with our stay there.

Misleading

Customer review rating 4.5/5

Dylan J. Couples - 14/04/2019 AccorHotels certified review

Arived late got shown a larg room with big balcony Accepted room And was told i cant have it ? 12.30 am Waited for another room 1am Small balcony paid for upgrade? Very disappointed Not one go complain so put uk p with it Would not complain But fb you sent me e mail sorry

Dear Mr. Dylan, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We do apologize for inconvenience that you feel regarding the room, the reason why you could not get that room because we found some defect on that room that might caused inconvenience if you continue to stay in that room. We will brief our Reception again to explain to the guest clearly for this case. We do hope this case will not alter your trust to Mercure Bali Legian and we hope we will have another opportunity to serve you in a better way in the future. Sincerely, Melisa Guest Experience Manager gr…

Amazing

Customer review rating 4.5/5

Kieran T. Couples - 12/04/2019 AccorHotels certified review

Everything was great, we enjoyed our stay a lot

Dear Mr. Kieran, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Maintains its all smiles with plenty of good assurance

Customer review rating 4.5/5

Omar S. Friends - 11/04/2019 AccorHotels certified review

Its our second stay after a brief review which was taken seriously delightful. Upon check in, Dewi, swiftly checked us in and noted us on the special arrangement for our breakfast. The next day, we were astonised by the cutlery arranged and Putra assured us on the request made for breakfast. Shortly later, Melissa who responded to my review guide us through the pointers made, from the diet and room preparations. Appreciate the whole team for making the stay wonderful. For sure, we be back again and share the praise to our family and friends to consider Mercure Legian.

Dear Mr. Omar, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your compliment to our staff, we will share to all the colleagues that you mentioned and we believe your kind words will make their day. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

absolutely awesome

Customer review rating 4.5/5

Arthur B. Families - 10/04/2019 AccorHotels certified review

very comfortable and friendly and relaxing

Dear Mr. Arthur, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Had a great stay

Customer review rating 4.5/5

Eric M. Couples - 10/04/2019 AccorHotels certified review

We were very impressed with location staff cleanliness and overall stay

Dear Mr. Eric, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

The staff were very happy to look after the customers.

Customer review rating 4.5/5

Tanya G. Friends - 09/04/2019 AccorHotels certified review

I love the location and felt safe staying there. It was always clean and the meals were excellent. Looking forward to going back to staying there. Great value for money.

Dear Mrs. Tanya, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Clean

Customer review rating 4.5/5

Kylie M. Friends - 08/04/2019 AccorHotels certified review

Friendly, clean, close to everything

Dear Mrs. Kylie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by the smell and fridge. We have instructed our Chief Engineering to take further action and ensure this problem will not happen again in the future. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very good service from staff

Customer review rating 4.5/5

Christina E. M. Friends - 08/04/2019 AccorHotels certified review

Extremely happy with hotel only downside can be noisy from traffic

Dear Mrs. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for the noise that you felt. Due we are located in the middle of Legian area, so, noise is become unavoidable but you may inform our reception so we could find you another room in quiet zone. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Girls Trip

Customer review rating 4.5/5

Tan Friends - 08/04/2019 AccorHotels certified review

Our stay was wonderful, only thing I can think of to change/improve is to put a bench or seating outside the reception where the smoking area is.

Dear Mrs. Tania, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager
Customer review rating 4.5/5

Miss C. Friends - 08/04/2019 AccorHotels certified review

I absolutely loved this hotel. It was very convenient for what we had planned to do. Close to bars, restaurant’s, shopping, beach. Great staff, service and ALL the staff are so polite and welcoming. There only down fall was that the room could have been cleaner and maybe an air-freshener in the room, as gets smelly from always having the aircon on.

Dear Ms. C., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback regarding the smell in the room, we have instructed our Executive Housekeeper to take further action and avoid the same problem happen in the future. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fantastic Balinese hospitality

Customer review rating 4.5/5

Francis Friends - 07/04/2019 AccorHotels certified review

Our experience was great from check in to check out, good breakfast selection and very helpful staff always smiling and ready to help. Pool staff were extremely friendly. My only negative comment is that I was required to pay the room charge in full upon check in. Not necessarily a negative thing but rather surprising as I have never been asked before to pay my bill bill at check in. Otherwise I only have positive things to say about the hotel and staff.

Dear Mr. Francis, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback about the room payment, actually that is the regulation in our hotel to avoid the long queue upon departure and guest could finish the check out faster. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fantastic Service

TripAdvisor rating 4.0/5

Seaside60143556023 Friends getaway - 07/04/2019 TripAdvisor review

We had such a ood experience at Mercure Legion, staff went above and beyond to make sure we had everything we needed. Definitely reccomand this hotel if must stay near Kuta Beach. Breakfastbjad a great selection with fresh Juice bar.

Dear Seaside60143556023, Warmest Greeting from Mercure Bali Legian Thank you very much for staying with us, once again, at Mercure Bali Legian. We are very pleased to know that our services and facilities could exceed your expectations, this is very gratifying news to hear, for all of our amazing team. Our commitment is to provide an excellent service to each and every one of our guests. Thank you so much for all of your kind compliment to our hotel. The entire team of Mercure Bali Legian always look forward to welcome you back in near future. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Clean and convenient

Customer review rating 4.5/5

J N. T. Families - 05/04/2019 AccorHotels certified review

Beautiful clean room... Very nice and relaxing pool

Dear Mr. Jarot, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Incredible

Customer review rating 4.5/5

Taylah Solo - 05/04/2019 AccorHotels certified review

I stayed 10 days at the Mercure , I stayed in the plunge pool room and had an amazing time. Staff were friendly, food was great. Value for money. Only issue I did have was tv kept not working every day but other then that I can’t fault this resort. Central to everything, security out front always welcoming and friendly. All staff members were more then accommodating and friendly to ensure it was a great stay. I would come back to Bali purely for the accomodation.

Dear Mrs. Taylah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fantastic Place To Stay

TripAdvisor rating 4.0/5

OnAir759504 Couples - 05/04/2019 TripAdvisor review

This is one of our most favourite places to stay in Bali. This is the third time we have stayed here and highly recommend it. The staff are fantastic. The position is terrific and you can walk nearly everywhere you need to from there.

Dear OnAir759504, Warmest Greeting from Mercure Bali Legian Thank you very much for staying with us, once again, at Mercure Bali Legian. We are very pleased to know that our services and facilities could exceed your expectations, this is very gratifying news to hear, for all of our amazing team. Our commitment is to provide an excellent service to each and every one of our guests. Thank you so much for all of your kind compliment to our hotel. The entire team of Mercure Bali Legian always look forward to welcome you back in near future. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com
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