Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

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4.0/5 1,446 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,127 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,446 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rod D. Friends - 21/04/2018
« Outstanding in service, friendliness and facilities »

Centrally located one block off the beach, this hotel has everything needed to have an enjoyable and relaxing stay. The staff are happy and friendly which is instilled in their training from their leadership. The managers ,supervisors and team leaders demonstrate service in a manner that is calm and welcoming without being intrusive . Food quality is excellent and it’s great value. The restaurant team and the pool bar team are great. They really know service and how to look after their guests. Two hotel guest pools, day spa, bars are all available and the guest and rooms are clean and well presented withgreat air conditioning which for me is important. My stay in a plunge pool room was like having my own little villa in the hotel. It was quiet and relaxing and I recommend this to anyone wanting that little bit of luxury that is just for you. Hotel has a security team who are the greatest group of guys around. They’re efficient and friendly.. funny.. but helpful. Just remember that their role is to assist in keeping everyone safe so when they stop your driver every day .. it’s just a procedure for safety! Located 10 mins drive from Seminyak square and 5 min from Kuta with easy walking to most locations and accessible to shopping you can’t overlook the MERCURE. I won’t stay anywhere else (and have in the past) but for me.. this feels like home. Highly recommended ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for completing our questionnaires. We would like to thank you for always choosing us during your visit to Bali. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, the entire team of Mercure Bali Legian is looking forward to welcoming you again very soon. Best Regards, Melisa Guest Experience Manager

TripAdvisor review
Couples - 21/04/2018
« Good average hotel but nothing special. »

Stayed 8 nights with breakfast and found this hotel to be average for the price they charged. The hotel pools and foyer looked great and we found staff to be super friendly. The breakfast was standard American buffet style which was the same everyday and while they had good eggs, the selection of fruits was minimal and all pastries were not fresh. It did get boring after 2 or 3 days. Our room was again fairly standard with a king size bed. Room was clean and bed was very comfortable. Our air conditioning worked great. Toiletries were minimal, only shampoo, soap and 2 small waters provided. No robes were provided. Overall this is an acceptable hotel wear you will have a comfortable stay, but for the price you would expect beter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 54danielr79, Warmest Greetings from Mercure Bali Legian First of all, I would like to thank you for your recent visit at Mercure Bali Legian and for taking your valuable time to share about your experience with us. I have carefully reviewed all minor points mentioned and will follow up accordingly with the managers concerned for further corrective action. I appreciate your detail highlights as it will help us in improving the quality of our product and service. On the positive note, I am pleased to know that you found the staff to be friendly and the great air conditioning in your room. We hope this unpleasant experience will not deter you from patronizing us again and we look forward to seeing you at Mercure Bali Legian again in the near future. Kind Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

AccorHotels certified review
Julie Friends - 20/04/2018
« It was very well located at the crossroads. Enjoyed the pools »

I loved the location.. The different pools were great. We went with a group of 5 people.. 2 rooms my only complaint was they put 3 of us in the smallest room and 2 in a large room.. Didn't make any sense but we didn't spend much time in our room so it wasn't a big thing just annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Julie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We thank you for your suggestion relating to the size of the room. We will use this suggestion for our future improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Ben Couples - 19/04/2018
« Stay was amazing »

Clean rooms. Good breakfast staff was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Christopher Couples - 18/04/2018
« Amazing in every way »

Every aspect was 10/10. Especially staff. From Security to the room cleaning staff. Everyone was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christopher, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Mrs K. Families - 18/04/2018
« Good Stay in Bali »

Staff were wonderful and attentive. Staff in the restaurant would remember our room number and drink orders.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Bianca, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Ian K. Couples - 17/04/2018
« Fantastic holiday »

The Mecure Legian offers great accomodation in a good location and at a very reasonable cost. The rooms are spacious, comfortable and well appointed and serviced. The staff are very friendly and attentive to your needs. The buffet breakfast is of a high standard with many choices. The only suggestion would be that the foyer area when checking in requires overhead fans as upon arrival customers are generally not used to the climate and find it uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ian, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Gary Couples - 16/04/2018
« Great hotel, great breakfast, convenient location. »

We love the hotel and the rooms. Although we do find it a rather noisy hotel, being surrounded by so many major roads and intersections.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Cathy T. Families - 16/04/2018

Have stayed at this hotel a couple of times now. I keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Caterina, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
C. C. Families - 16/04/2018
« Reasonable stay »

Fantastic staff however room smelt of mould and the Vacation Club kept calling our room and hassling us to go to Nusa Dua to watch a presentation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by mould. Actually, our Chief Engineer already take further action to fix this problem. Following up your feedback about the Accor Vacation Club, we will definitely share this feedback to their representative to become an input for future. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Coral M. Couples - 15/04/2018
« Such friendly people »

Fantastic everything was perfect especially staff and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Coral, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Erin Couples - 15/04/2018
« Great Staff and everything you want from a hotel. »

We absolutely loved our stay at the Mercure in Legian. The staff were very welcoming and helpful with any question we put to them. Food was delicous and the swimming pools were great. The hotel is very clean and well maintained with lots of activities and theme nights to keep you interested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Mark K. Friends - 15/04/2018
« Fantastic holiday in the best hotel »

Excellent service from a great team Melissa the guest senior officer ensures your stay is of the highest standard. The dinning and food service outstanding a great team of chefs and service staff. The changes with the cooling system is the restaurant is certainly noted from my last stay. I would like to name all the staff who provided the service but the whole team i can only recommend to the management as the best I team as always. The hotel cleaning staff are very courteous and the rooms and facility is extremely clean. Well done everyone can't wait to return in 6 months again. Mark

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
R. M. Business - 15/04/2018
« simple but elegant »

its a good experience, clean, and its on a strategic place in Bali. maybe i want some kind of voucher, in fact that i will stay again if i have a trip in Bali.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Reuben, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Debra Friends - 14/04/2018
« We had a lovely experience when we stayed for 11 days »

We chose this hotel due to location and we also encouraged our friends to stay. We had a large group and everyone was impressed with the hotel and staff. We all agreed that we will be returning next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Debra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Lisa S. Solo - 13/04/2018
« Absolutely loved it »

Fantastic hotel, brilliant location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lisa, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Rachel Couples - 12/04/2018
« Great Stay! »

Great stay. Staff were accommodating, really clean hotel in a good location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rachel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Gary L. Families - 12/04/2018
« Very accommodating with helpful and courteous staff. »

Only reccommendations for improvement would be to provide an extra bench or two in the gym; the balcony of room 268 should have a timber decking ( the white stones are not comfortable to walk on and seems to be there just to grow weeds) and please ask housekeeping not to turn up the air conditioner to full after cleaning ( we woke up in a sweat occasionally and the room temperature was over 26 degrees Celsius). Apart from that our stay this time and the two previous times was excellent, good value for money and good location. Many Thanks. Gary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Jyee Couples - 12/04/2018
« Good Location 4* Star Hotel and Very Accommodating Staff »

I requested for the birthday cake and it was prepared with candles upon check in. That was so warming for the birthday girl who stayed with me. Perhaps towels and toiletries a little less than what I have expected but good enough. You get toothbrush paste, shampoo, body soap, bath towels and bath robes. Had to request for shower cap. Would have appreciate if buffet breakfast has more local food selection. Balinese food is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Li Ping, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Astrid Families - 11/04/2018
« pleasant stay with a comfy room, love it »

room were so comfort, nice, big and also clean... its also great with extra space balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Galih, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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