Mercure Bali Legian 4 stars

TripAdvisor rating 4.0/5 1,950 reviews
Mercure Bali Legian
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361
bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodations

Superior King Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe King Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Family Room with 1 King Size Bed and Children Bunk Bed

  • Max. number of persons: 4
  • Area: From 40

Deluxe King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Junior Suite, King Bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Suite with Balcony

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR AND WINE

Photo non contractuelle / Strictly non binding

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLE BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 156

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,548 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,950 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location, however some improvement on service and room amenities is needed

TripAdvisor rating 4.0/5

leeniepigs Friends getaway - 14/09/2019 TripAdvisor review

I stayed in mercure bali legian for my past 5 trips to Bali in the last 2 years and my first impression was awesome. However through the years, staff have become less friendly and heart warming and well the property has grown with age. The room I stayed in during my last trip had a stale moldy smell which was also found in the water from the tap. The wooden floor had a slight bouncy and creaking sound that reminded me of decomposition underneath. The channels on the TV hanged too often while watching through a movie and the daily room cleaning was not done well with bath amenities and towels not replaced with a complete set everyday. The floor is forever sandy :( Despite all that, I must say the food at the restaurant in the lobby was good and the swimming pools are great place to laze. The service staff in the lobby and front desk were helpful and security alert.

Vacation Adventure

Customer review rating 4.5/5

Julie R. Solo - 12/09/2019 AccorHotels review

Whilst I was ill during the time I stayed there and unable to partake of the scrumptious food at breakfast, I was still able to get my dietary needs met. I found the staff very happy, friendly and efficient.

Dear Mrs. Julie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are so sorry to hear that you feel unwell during your stay and we hope you feel much better now. We hope to be your host again in your next visit and you may try all the delicious food at our restaurant. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very nice

Customer review rating 4.5/5

Siobhan Friends - 12/09/2019 AccorHotels review

Great staff who were happy to help with anything.

Dear Mrs. F., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your feedback about windows to open, we have that kind of room called Deluxe Room with Balcony. We do hope on your next visit, you may experience that room. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fantastic hotel to stop at

Customer review rating 4.5/5

Sherron Couples - 11/09/2019 AccorHotels review

The staff are all so friendly and the service is great. The facilities is the hotel are really nice. Restaurant is fantastic and the breakfast has a great selection.

Dear Mrs. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Perfect balance between luxury, service and price.

Customer review rating 4.5/5

Aidan S. Couples - 11/09/2019 AccorHotels review

Mercure Legian is great for couples, solo travellers or small Families wanting to enjoy a comfortable, clean stay while still being conscience of price. The service was very nice, the gym, pools, restaurants and rooms were all very well facilitated and maintained.

Dear Mr. Aidan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very friendly and hospitable staff made the holiday very enjoyable.

Customer review rating 4.5/5

Lance G. Friends - 11/09/2019 AccorHotels review

Very prompt responses to requests. Great room location (#554) which had a great view. Access to the pool area was ideal. Although the Hotel is aging it was still extremely clean and everything worked well.

Dear Mr. G., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Rooms are good, hotel is rather noisy due to unruly guests

Customer review rating 4.5/5

Mark Couples - 10/09/2019 AccorHotels review

Rooms are good, hotel is rather noisy due to unruly guests, mainly late at night when people are drunk. Staff are very friendly and helpful.

Dear Mr. Mark, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern about the drunk people that caused the noise. We have been delivered your concern to our Chief Security for further follow up. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Fantastic

Customer review rating 4.5/5

Robert M. Couples - 10/09/2019 AccorHotels review

Second time we have used your Hotel and extremly satisfied each time

Dear Mr. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Neil - Perth Western Australia

TripAdvisor rating 4.0/5

Neil P Couples - 10/09/2019 TripAdvisor review

We returned to this Mercure Hotel again recently & spent 14 nights in a king-size room with a balcony, we were very satisfied with all aspects, including the friendly staff & have already made a future booking.

Dear Neil P, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Great hotel in great location

Customer review rating 4.5/5

Anna C. Couples - 09/09/2019 AccorHotels review

We stayed in plunge pool room which was quiet and comfortable. We didn’t use pool much as was a little cool but was refreshing after lots of walking out in the heat. We had Breakfast daily here as it was included and there was a big variety. Staff always helpful and friendly. Hotel was in Very convenient location, atm on premises, good money exchange, laundry and circle k just across the street. We didn’t think much of the food at restaurant, we only ordered on one night and the cocktails were very weak and uninteresting. Otherwise great place and would stay again.

Dear Mrs. Anna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern about the weak cocktail and we delivered your concern to our Food & Beverage Manager for further follow up. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Wonderful experience, cannot find fault with anything.

Customer review rating 4.5/5

Rob L. Couples - 08/09/2019 AccorHotels review

The hotel room was perfect for us, and the staff were very polite, professional and courteous. The layout of the hotel was great and breakfast was amazing.

Dear Mr. Robert, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Satisfied

Customer review rating 4.5/5

Yvonne S. Friends - 08/09/2019 AccorHotels review

Have stayed many times only complaint as in previous visits the housekeeping wasn’t consistent many times wasn’t replenished eg no tea bags, hand towels or bath mat. Always very clean. I’m a tour escort this time I brought 7 people with me. We will stay again.

Dear Mrs. Yvonne, Thank you for completing our questionnaires and thank you for coming back to our lovely hotel. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Beautiful welcoming friendly place to stay.

Customer review rating 4.5/5

Stacey Couples - 08/09/2019 AccorHotels review

Loved this place, best location, 5 mins to the beach, great shopping restaurants close by. We will be back with family and friends for another visit.

Dear Ms. Reynolds, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Wonderful Mercure Bali Legian

TripAdvisor rating 4.0/5

Hot100 Friends getaway - 08/09/2019 TripAdvisor review

Choose this property despite the other Accor properties nearby and I was glad i did. Very resort like. Was given the deluxe room on level 5 and the spacious balcony overlooked the swimming pool and bar. Activities began early in the morning, with fabulous music that accompanied the aqua aerobics classes. The swimming pool on the ground level caters to mostly for families with children. Located next to the hotel restaurant that serves breakfast daily. All in all, good stay and I'm not hesitant to come back.

Dear Hot100, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Lovely

Customer review rating 4.5/5

Sandro Couples - 07/09/2019 AccorHotels review

The staff are friendly, kind, considerate. Our stay was very satisfactory. The location was perfect for us, extremely close to great restaurants, shops, the beach.excellent

Dear Mr. Sandro, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

It is always an excellent experience staying at the Mecure Bali Legian

Customer review rating 4.5/5

David N. Couples - 07/09/2019 AccorHotels review

It is like a second home to us and we are always welcomed by everyone

Dear Mr. N. & Mr. Keith, Thank you for completing our questionnaires and always coming back to our lovely hotel. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

fantastic

Customer review rating 4.5/5

Kim Solo - 05/09/2019 AccorHotels review

thank you, great service, friendly professional staff

Dear Ms. Kim Nguyen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

loved it

Customer review rating 4.5/5

Sandra W. Couples - 05/09/2019 AccorHotels review

we really enjoyed staying at Mecure Legian ,We would like to thank Melissa from the front desk she was so nice to deal with checked on us at breakfast every morning she is a credit to Mecure hotel all staff were polite and nice the security were also very nice rooms were nice and the breakfast was so nice

Dear Mr & Mrs. w., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very enjoyable great location and beautiful hotel friendly staff

Customer review rating 4.5/5

Maureen H. Friends - 04/09/2019 AccorHotels review

Enjoyed by stay would reccomend the hotel to any people who are thinking of visiting bali

Dear Mr/s. Maureen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

FABULOUS

Customer review rating 4.5/5

Anonymous Families - 04/09/2019 AccorHotels review

Our family enjoyed staying at your resort, the staff were very friendly.

Dear Mrs. Jennifer, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager
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