Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,531 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 4,361 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,531 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Syukri Couples - 12/07/2018 AccorHotels certified review
« Fantastic Stay »

I love your hotel. I mean everything.

Lesleigh G. Friends - 11/07/2018 AccorHotels certified review
« Very pleasant place to stay »

When I arrived I wasn’t booked in till ithe next day staff were very helpful and got me a room. Then I was upgraded for the rest of my stay. The place was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lesleigh, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Tina T. Friends - 10/07/2018 AccorHotels certified review
« wonderfull »

Staff very friendly but for check in waiting to long becouse only 1 counter for check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. t., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Emily P. Families - 10/07/2018 AccorHotels certified review
« Polite staff & clean room »

Clean rooms, tasty breakfast, polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Julie Doris, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Couples - 10/07/2018 TripAdvisor review
« Great »

THE LOCATION Close to the action but not smack bang in the middle of it, Mercure Bali Legian is surrounded by funky boutiques and bustling restaurants. THE SPACE Mercure Bali Legian owes its casually cool vibe to a neat and contemporary fit-out with bright pops of blue and green. For example, lush hanging gardens cascade down the facade of the interconnecting buildings and tropical trees sprout in public garden spaces. The two pools (one on the ground floor and a rooftop-style pool on level four) add in another big dollop of aqua. Even the seats in the hotel restaurant – Ancak Restaurant and Lounge – come upholstered in soft shades of blue and green.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phāt T, Warmest Greeting from Mercure Bali Legian I am so excited when reading your nice review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

Jon V. Friends - 09/07/2018 AccorHotels certified review
« Mercure Legian - The Best!! »

We recently stayed at Mercure Legian Bali and it was absolutely fantastic in every way. The staff were excellent and attended to everything in a very professional manner. The food was great with plenty of choice for breakfast and the rooms were clean and comfortable. A very special thanks to Feb in reception and Julie in information for their help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jon, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Prue F. Solo - 09/07/2018 AccorHotels certified review
« Deposit not received »

My stay at the hotel was good however I have not received my deposit back almost 2 weeks after checking out so this has affected my rating

Reegan E. Couples - 09/07/2018 AccorHotels certified review
« Amazing »

Only a few days but brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Reegan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Sarah Families - 09/07/2018 AccorHotels certified review
« Great Hotel with friendly staff »

We had a great stay at the Mercure legian, hotel staff were very friendly and accommodating. Food was delicious and rooms were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sarah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Taryn Solo - 07/07/2018 AccorHotels certified review
« Great location and high quality accomodation »

My experience staying at Mercure Legian was really good. Rooms are very high quality and the buffet breakfast was really good, I wasn’t tempted to go anywhere else for breaksfast like Other places I have stayed. Location is very central and only a short stroll to the beach and main shopping/restaurant streets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Taryn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Linsey M. Couples - 07/07/2018 AccorHotels certified review
« Wonderful Stay »

My husband and I have just had the most wonderful 10 days at this hotel. We travel often but believe this to be one of the best hotels we have stayed in. The staff just could not do enough for you going over and above nothing was too much. The rooms and hotel in general is very modern and clean. This hotel is very well run.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Linsey, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Steve W. Solo - 06/07/2018 AccorHotels certified review

Outstanding help finding me another hotel when I arrived a day early. Great facilities, room, and breakfast. Allowed a late checkout which helped travel plans.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Paula G. Couples - 06/07/2018 AccorHotels certified review
« Very enjoyable stay »

The staff at Mercure Legian are so very friendly and helpful, in all areas. Our room was lovely and we enjoyed the breakfast selection very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Paula, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Morris S. Families - 04/07/2018 AccorHotels certified review
« Awesome Hotel »

We stayed for 3 nights ini this hotel,only 5 minutes to the Kuta beach.Room is very clean,loving the breakfast they're preparing many choices to choose from and all staff very friendly as well.my daughters loves the roof top pool. Thank you Mercure Legian to make unmemorable experience for our holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Morris, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kaye H. Couples - 04/07/2018 AccorHotels certified review
« Fantastic Stay at Mercure Legian »

Although we only stayed 2 nights this time we thoroughly enjoyed our stay with Mercure Legian and wish to thank all Staff Members for their friendliness & helpfulness, especially the Accor Members Section

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kaye, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Ong E. Y. Families - 04/07/2018 AccorHotels certified review
« Good service »

I like to stay at this hotel, their staff very nice and smart

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ong, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anne Families - 04/07/2018 AccorHotels certified review
« Friendly introduction to Legian, Bali »

Excellent hotel, staff very attentive, rooms very clean and in good condition. Very close to beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Annemaree, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

John Couples - 02/07/2018 AccorHotels certified review
« Bali Legian holiday »

Mercure resorts have always been one of our favorites

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Susan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Chantel M. Couples - 02/07/2018 AccorHotels certified review
« Wonderful stay in Legian »

My husband and I visited Bali for the first time and Legian was our first stop. We couldn't have been more happy with the location of the Mercure, as well as the friendliness of the staff. We were always greeted with a smile when passing by a member of staff & whenever we asked for something it was delivered without hesitation. The hotel was modern, clean and had great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Chantel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

146traveller01 Couples - 02/07/2018 TripAdvisor review
« Would not recommend this hotel »

We stayed for 5 nights in a delux king with balcony room, it was a very noisy room and we were woken up early by staff completing maintenance. Pool was freezing! Breakfast was also very inconsistent each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 146traveller01, Thank you for taking the time and effort to post your review following your recent experience in our hotel. It is always disappointing to read comments from a guest who had unpleasant experience at the hotel as all guest commentaries are seriously taken and all respective departments are alerted in order to make changes as deemed necessary to maintain our hospitality standards. Your remarks have been well documented and will certainly be looked into. Once again thank you for bringing this point to our attention, in the meantime I wish you all the best for your future travel. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

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