Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Check-in/-out is unavailable and the airport will be closed. Bali hotels will offer minimal activities and lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,927 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,735 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
George Couples - 10/02/2019 AccorHotels certified review
« Very welcoming arrival and excellent service & clean and comfortable room. »

Very friendly and accommodating staff. Sadly the fridge was warm and could not cool our water. Thankfully bar staff were very good in giving us ice. Hotel centrally located in Legian. Extremely satisfied with our stay. Excellent wifi. The room was very accommodating, comfortable and spacious as was the bathroom. Suggest more than three coat hangers be available .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. George, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Les M. Couples - 10/02/2019 AccorHotels certified review
« Clean comfortable hotel in the heart of the action in Legion »

Room was clean and comfortable. Wide variety of food available for breakfast Staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Leslie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Glenyse Friends - 10/02/2019 AccorHotels certified review
« Really enjoyed our stay at such a lovely resort. »

After 3 days in Nusa Dua we moved to Mercure Legian and thoroughly enjoyed it. Breakfast was fantastic, service was great and the beds were very comfortable. Would stay here again because of the location - everything we wanted to do was right on our doorstep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Glenyse, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Donna M. Families - 08/02/2019 AccorHotels certified review
« The service was very good »

The service was amazing the staff can’t do enough for you. buffalow tours on site was a real bonus. The rooms were clean. The room service guys are very good at their jobs. The grounds were spotless. The location was the best in Legian. The pools were so nice. The food in the restaurant was not so good. The food was not good in comparison to all the other restaurants pubs and cafe in Legian. The food is overpriced for the quality. We had a chicken bacon coleslaw sandwich was terrible and felt sick after eating. Also had the Nachos not sure what the mince was and the cheese was not melted, hardly any topping and was overpriced. The breakfast were great though lots of variety although produce was not great. The hotel isn’t sound proof and some guests do not have respect when coming home late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Donna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the feedback. We are glad to know that the overall of your stay was wonderful. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. Following up your feedback about the meal at restaurant, we have been delivered your feedback to our chef and ensure they will do internal checking within the team to avoid the same feedback happen in the future. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dragos A. B. Solo - 07/02/2019 AccorHotels certified review
« Excellent »

Amazing service and excellent Staff. Well done!!!

Heather P. Families - 07/02/2019 AccorHotels certified review
« Excellent hotel »

Beautiful hotel Helpful attentive staff Lovely facilities

Anonymous Couples - 07/02/2019 AccorHotels certified review
« Very good »

Very good service and polite staffs.

L. X. Families - 06/02/2019 AccorHotels certified review
« It was good but still need improve »

the balcony is not like the picture but the room service is very good!

Henry H. Couples - 06/02/2019 AccorHotels certified review
« Great stay as usual »

Everyone from the security to the front desk to the housekeeping to the pool attendants and to the food and beverage crew was amazing. Thank you for another pleasant stay

Karen F. Families - 05/02/2019 AccorHotels certified review
« Very pleasant »

Good experience, clean rooms, excellent air conditioning , friendly & helpful staff.

Andy E. Couples - 05/02/2019 AccorHotels certified review
« Good value »

Staff excellent, food good, neat and clean

Siddharth Couples - 05/02/2019 AccorHotels certified review
« The stay was short and sweet. The room had all the basic amenities needed. »

The breakfast was nice. The stay was sweet. The room seemed small but had all the amenities.

Jon M. Families - 05/02/2019 AccorHotels certified review
« Great vacation! »

Really satisfied with the service, facilities and food. Great value and most importantly, give my family a great holiday experience! This is my second time to stay in Mercure Legian and it is getting better. Thanks team!

F. Families - 04/02/2019 AccorHotels certified review
« Clean, comfy and complete »

- Its nearby the beach just about 5-10 minutes walk - The hotel is very clean and comfortable - The family room really fit with my family needs not every hotel have this kind of room - They have 2 pools that make your kids excited to get up early in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Adel Families - 04/02/2019 AccorHotels certified review
« Fabulous holiday »

Excellent hotel. Conviently located. Staff super friendly. Room amazing. Facilities great. Would definitely recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Adel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Chris A. Couples - 04/02/2019 AccorHotels certified review
« lovely stay »

lovely hotel and great very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christopher, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback regarding the mould smell in the room, our Housekeeping will take further action regarding this and we deeply apologize to caused inconvenience for you during your stay with us. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Nab Friends - 04/02/2019 AccorHotels certified review
« Excellent stay »

Hotel staff are very friendly, room service is good. Staff are very helpful and the property is well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Naseem, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Scott N. Families - 03/02/2019 AccorHotels certified review

very helpfull friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Scott, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Following up your feedback regarding the fresh air in the room, for the next visit, you may try our Deluxe Room with Balcony where guest could open the window and enjoy the fresh air. Our reception would be very happy to provide you a requirement to arrange the upgrade. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dilip B. Families - 03/02/2019 AccorHotels certified review
« A different holiday and relaxing »

Enjoyed the time in Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dilip, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Stevo Couples - 01/02/2019 AccorHotels certified review
« Awesome can’t fault it. »

Easy check in and check out, fantastic staff, awesome position close to everything required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steven, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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