Hotel - Aparthotel Adagio access Strasbourg Petite France
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Strasbourg Petite France

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4.4/5 1,066 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundromat

Catering

  • Breakfast

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 117 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our apartments fittings
4.4/5 AccorHotels Rating Based on 1,066 reviews

Our guest reviews for Aparthotel Adagio access Strasbourg Petite France

100% genuine reviews from our guests

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AccorHotels certified review
Igor Business - 15/06/2018
« Good hotel to stay at »

A quiet hotel, comfortable rooms, welcoming staff

AccorHotels certified review
Lincolnjim Couples - 07/06/2018
« Clean apartment, Wonderful customer service »

A bit out the way but very quiet area of Strasbourg. The welcome and subsequent service by the staff was FIRST CLASS. The apartment was spotless and well equipped. Bathroom clean and very adequate. Door locks were extremely weird and unusual and needed expert training provided by hotel staff.

AccorHotels certified review
Evgeny Couples - 23/05/2018
« Last year it was better... »

1. Internet is unstable, possibly too many users but sometimes (especially in the evening) external sites were totally unreachable. 2. I totally cannot understand why Accor Hotels suggests electronic check-in in advance. Nothing was ready, it looks like check-in without electronic would be significantly faster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evgeny, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
C T. Couples - 20/05/2018
« Fantastic front desk service and convenient location »

Front desk, especially Romain, was exceptionally helpful. Bathroom cleanliness was unsatisfactory. Mould on tile grout and dirty shower curtain. Not adagio or Accor standard.

AccorHotels certified review
W O. Business - 29/04/2018
« Ideal »

All the staff were very friendly, helpful and professional. My room was large and well equipped and (mercifully) air conditioned. An excellent place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear W O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Matt Solo - 24/04/2018
« Overall a good stay »

Room and kitchenette was clean, air conditioning worked well, bed was reasonably comfortable. Reception could be a bit more friendly. Parking was well priced. Overall satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We'd readed your note about friendly staff and we promise to make better the next time. We hope to welcome you back to our hotel very soon. Sincerely,

AccorHotels certified review
Anonymous Business - 23/04/2018
« Regular customer not recognised as such »

Had to change rooms during a four night stay. I am a regular customer, but after having added a night to my reservation (anticipating by a day) upon arrival the new reception staff thought I had booked only for one night. I was not given my preferred room, although it is in the system. And I was told I would have to change rooms in any case. I am an Accor Gold member and have been visiting the hotel regularly for some years now. Reception staff was nice (but not quite competent).

AccorHotels certified review
Tatyana K. Business - 17/03/2018
« I felt welcome and homey. »

Professional and efficient check-in / check-out procedure. Welcoming and hospitable staff, highly professional and very kind!!! The room was in perfect state; everything was clean and orderly. Thank you for this great experience and I am looking forward to my next stay at your hotel!

AccorHotels certified review
Christine Business - 08/02/2018
« Efficient, pleasant, friendly staff, clean rooms, good service »

very good

AccorHotels certified review
Amanda Families - 11/01/2018
« It was fine for the price. »

The hotel is very basic with minimal comforts. The bathroom sink smelled mouldy and there was no drain on the bathroom floor. The bedding was only just satisfactory - small beds, rough sheets and uncomfortable pillows. The hotel reception staff were friendly enough but certainly reflected the basic level of this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Solo - 05/01/2018

Overall, the hotel staffs were kind and helpful. However, the hotel may need to let a hotel guest who arrive late at night know the code to enter the hotel in advance. Upon my arrival, the entrance door was locked and no hotel staff was available at the reception desk, therefore I had to wait outside until other hotel guests open the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry for the problem of the closed door when you'd arrived, it isn't normal and we will make some ameliorations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Luigi S. Families - 28/12/2017
« Good aparthotel, accesible to disabled people. »

The room is good enough for two people. Accessbility for disabled people is good, maybe the bed should be higher. Some extra kitchen equipment may be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIGI SPAGNOLO, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Radu V. D. Business - 20/12/2017
« it was very good »

friendly staff, helpful and always there when needed

AccorHotels certified review
Anonymous Business - 24/11/2017
« Reliable »

Good

AccorHotels certified review
X Business - 28/10/2017
« Average »

Rooms and hallways are a bit old and dirty. Noone cleaned my room. Almost no food available. Parking was convenient. The place should be much cleaner and there should be better customer service, more food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRJANA P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The reception team is however surprised by these remarks because you have not reported anything during your stay, which is a shame because if we do not have a daily cleaning planned, we can do it for customers who wish. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 21/09/2017

In my opinion an Aparthotel is like an appartment withe the hotel services and this include a minimum of cleaning during the stay... In my case, I stay 4 nights and the room was never clean up (nor the bathroom) and the garbage's were not empty during all the stay... So I didn't like this lack of cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTINA P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the residences the cleaning is weekly. You can have housekeeping optional. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Au… Business - 19/09/2017
« so so... »

- i found an unknow insect in my bath - the room was not daily cleaned - i had to have a breakfast close to the trash (I mean 10 bags of trash at 8 am) - nice to have a private parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUDREY D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Careena Families - 04/09/2017
« The reception staff are very professional and friendly »

The reception staff are very friendly and speaks good English and always greet with a smile. It is quite costly having paid almost £100 a nightfor a very basic facilities. Most probably because it was a bank holiday weekend but the place itself is clean and convenient less than 5 minutes walk to the supermarket and tram stop. The only thing which is worth mentioning is the onsite parking. Trying to exit the parking facility was a nightmare as we could not locate the 2nd button to open the gate and frantically looking for a button on a wall which wasnt clearly posted as the button is located on another site of where the sign board was. Other than that, it was a pleasant stay.

AccorHotels certified review
Tim Couples - 29/08/2017
« Generally very pleasant. »

Reception staff welcoming and friendly. Room was large ad well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM Q., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Casey L. Solo - 26/08/2017
« Spacious but disappointing »

The staff was nice and helped me get a room with a double bed... but the room was smoky smelling and was quite far from the city center. Good value for the money but the pictures made the room look much nicer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CASSAUNDRA L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. There are different pictures of our apartments on the websites. These pictures correspond to studios, superior studios and 2-room apartments. So it is normal that all the pictures do not match your standard studio booked. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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