Hotel - Aparthotel Adagio access Strasbourg Petite France
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Strasbourg Petite France

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4.0/5 502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Laundromat

Catering

  • Breakfast

Business services

  • Copy/print service available
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Hotel location

Our apartments

  • 117 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our apartments fittings
4.4/5 AccorHotels Rating Based on 915 reviews

Our guest reviews for Aparthotel Adagio access Strasbourg Petite France

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 502 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 05/01/2018

Overall, the hotel staffs were kind and helpful. However, the hotel may need to let a hotel guest who arrive late at night know the code to enter the hotel in advance. Upon my arrival, the entrance door was locked and no hotel staff was available at the reception desk, therefore I had to wait outside until other hotel guests open the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry for the problem of the closed door when you'd arrived, it isn't normal and we will make some ameliorations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Luigi S. Families - 28/12/2017
« Good aparthotel, accesible to disabled people. »

The room is good enough for two people. Accessbility for disabled people is good, maybe the bed should be higher. Some extra kitchen equipment may be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIGI SPAGNOLO, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Radu V. D. Business - 20/12/2017
« it was very good »

friendly staff, helpful and always there when needed

AccorHotels certified review
Anonymous Business - 24/11/2017
« Reliable »

Good

AccorHotels certified review
X Business - 28/10/2017
« Average »

Rooms and hallways are a bit old and dirty. Noone cleaned my room. Almost no food available. Parking was convenient. The place should be much cleaner and there should be better customer service, more food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRJANA P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The reception team is however surprised by these remarks because you have not reported anything during your stay, which is a shame because if we do not have a daily cleaning planned, we can do it for customers who wish. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 21/09/2017

In my opinion an Aparthotel is like an appartment withe the hotel services and this include a minimum of cleaning during the stay... In my case, I stay 4 nights and the room was never clean up (nor the bathroom) and the garbage's were not empty during all the stay... So I didn't like this lack of cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTINA P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the residences the cleaning is weekly. You can have housekeeping optional. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Au… Business - 19/09/2017
« so so... »

- i found an unknow insect in my bath - the room was not daily cleaned - i had to have a breakfast close to the trash (I mean 10 bags of trash at 8 am) - nice to have a private parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUDREY D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

TripAdvisor review
Business - 19/09/2017
« Subpar services for an absurdly high price. »

The room smelled of cigarette smoke, the occupants of the room above were too loud until past midnight and worst of all: there was no maid service for the entire duration of my stay (3 nights). The hotel used to offer a daily maid service for stays between 1-3 nights, but nobody came, not even to empty the bins. The pillows are of low quality and too hard, making sleeping very uncomfortable, but they have always been like that, so a returning customer expects that (sadly). For an asking price of over 160EUR/night, and a location that is not really in the nicest or safest part of town, this is absolutely unacceptable and beyond shameful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gs20178, We thank you for leaving us your opinion on your stay and are sincerely sorry for the problems suffered. We immediately inform the housekeeper about the cigarette odors. It is a pity that you did not report these inconveniences to the front desk during your stay, we would have immediately switched studio. Also the H24 is open, the night porter would have intervened for the noise of the neighbors. At Adagio the cleaning is weekly (not daily), it is noted in the general conditions of sale and the receptionist must tell you at check-in, we apologize that you did not have the information. We can not find your booking because your Tripadvisor profile is anonymous. We invite you to remind us to be able to talk about all these inconveniences with you. Best regards

AccorHotels certified review
Careena Families - 04/09/2017
« The reception staff are very professional and friendly »

The reception staff are very friendly and speaks good English and always greet with a smile. It is quite costly having paid almost £100 a nightfor a very basic facilities. Most probably because it was a bank holiday weekend but the place itself is clean and convenient less than 5 minutes walk to the supermarket and tram stop. The only thing which is worth mentioning is the onsite parking. Trying to exit the parking facility was a nightmare as we could not locate the 2nd button to open the gate and frantically looking for a button on a wall which wasnt clearly posted as the button is located on another site of where the sign board was. Other than that, it was a pleasant stay.

AccorHotels certified review
Tim Couples - 29/08/2017
« Generally very pleasant. »

Reception staff welcoming and friendly. Room was large ad well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM Q., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Casey L. Solo - 26/08/2017
« Spacious but disappointing »

The staff was nice and helped me get a room with a double bed... but the room was smoky smelling and was quite far from the city center. Good value for the money but the pictures made the room look much nicer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CASSAUNDRA L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. There are different pictures of our apartments on the websites. These pictures correspond to studios, superior studios and 2-room apartments. So it is normal that all the pictures do not match your standard studio booked. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Paolo G. Couples - 12/08/2017
« Over our expectations »

Location was really close to town centre, in a very quiet area. Staff at reception have been nice and caring. Room was quite big and comfortable. A great place also considering the unexpensive price.

AccorHotels certified review
W. Families - 08/08/2017

the room has bad smell. the bath room is not so cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEI W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Strasbourg Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Ceuribet Families - 30/07/2017
« Good location and friendly staff »

Nice room for 3 people and good location. The staff are friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENAH S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sharad J. Couples - 18/07/2017
« Pretty Decent »

It is pretty close to station!!! Room is very well maintained!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARAD J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Strasbourg Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paul M. N. D. 2. Families - 30/06/2017
« Dance World Cup 2017 »

The apartment was fine clean & tidy facilities were good Good service & friendly staff nothing to much trouble

AccorHotels certified review
Luigi S. Families - 28/06/2017
« Comfortable Apparthotel »

Spacious and well equipped studio, with a very large bathroom, well adapted for disabled people. The staff at the reception was kind and supportive.

AccorHotels certified review
Anonymous Business - 25/06/2017

A good location and quiet. Rooms are nice, clean, with comfortable bed and an adequate size. The kitchenette is also good. There is air-conditioning. The staff is nice and supportive.

AccorHotels certified review
Chris B. Couples - 22/06/2017
« A much anticipated return, enjoyed even more than the first time »

Very helpful staff, excellent room, superb parking. Great to have use of the table and chairs on the terrace just outside our room, too!

AccorHotels certified review
Stephen D. Families - 30/05/2017
« Rally good location and helpful staff so very happy overall. »

We were 4 motorcyclists and staying only one night as part of a tour of the alps. hotel was clean, well placed and with secure parking so perfect for our needs. I would have no problem recommending this hotel to anyone wanting to visit Strasbourg

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