Hotel - Aparthotel Adagio access Nantes Viarme
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Nantes Viarme

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4.0/5 255 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • EARLY CHECK-IN
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
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Hotel location

Our apartments

  • 113 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
  • 16 family apartments
    • Pulse air
    • 220/240 V AC
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our apartments fittings
4.4/5 AccorHotels Rating Based on 1,344 reviews

Our guest reviews for Aparthotel Adagio access Nantes Viarme

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 255 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Stephane R. Business - 12/03/2018
« No customer service smile, »

Nobody to answer the phone on Sunday to know at what time was the check in available. Not a reply on my hello ,not a smile from the staff in the corridor. i tried to ask the man at the desk to leave the room a bit later as I was waiting on a medical appointment @2pm.he told me no &had to free the room for 11am sharp,they knock the door @10.30am for it...only good thing is the lady at the front desk offer me to stay in the hall.

AccorHotels certified review
Sylvain R. Families - 04/03/2018
« Quiet place but needs improvements »

Half an hour of waiting at check in because no one was at the front desk. Room was clean but needs renovation. Some products were not refilled. Breakfast could be improved (especially for this price) and the breakfast « room » is very noisy.

AccorHotels certified review
I Solo - 30/01/2018
« Satisfying local experience »

Well located property with public transport or and easy access to town. The neighbourhood has a safe and local feel with little commerce and market close by. Staff are friendly and room & bathroom spacious. Nice to have the options to cook a meal.

AccorHotels certified review
Anonymous Families - 20/01/2018
« Good, but smoky »

Our room looked nice, but despite requesting a non-smoking room and the hotel claiming to being a nonsmoking hotel, the room smelled horribly of smoke. The hide-a-bed smelled as if it had been drenched in cigarette smoke, so much so that I couldn't sleep on it. The rest of the room also had a cigarette odor. The office said that people may smoke in the rooms without them knowing it, but couldn't be of much help, which was worrying for our young daughter. We slept with the windows open until we froze, and then closed them and dealt with the smoke smell. The location is close to a grocery store, bakery, and the tram, which is nice. However, there were a couple of men with alcohol in paper bags posted right outside the property for days, which made me question the safety of the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMELIA BIEHL, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Nantes Viarme. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Melissa M. Couples - 07/12/2017
« GREAT! STRONGLY RECOMMEND »

stayed for 3x nights from 1/12/17 to 04/12/17 Will definitely return in the future We flew into Nantes Atlantic airport and we payed 1.60euro each to get to the hotel via train/tram. do not waste money on taxi or getting the airport shuttle into city center. (take bus 48 from airport to tram station Neustrie then get onto tram and stay on it until you get to station viarme talensac. for both bus and tram you can use a single tan ticket which is valid for 1 hour on both services) took about 35 minutes in total to get there from Airport. from the tram stop there is less than 5 mins walk to the aparthotel. easiest way to find hotel is to then walk towards the nice Patisserie on the corner and then keep walking up that street and then it will be second right turn. Going to and back from city center was just so easy just jump onto tram and get off at Commerce which is the main city centre stop where all 4x tram lines connect. Dont worry about timetables, a new tram arrives every 5 minutes. There is a little carrefour market which is a little grocery store 2 min walk from the hotel/apartment. Which was very handy to get drinks to fill up fridge and also snacks. There is also a few restaurants near by, we tried the pizzeria restaurant, just a bit above the carrefour. It was very nice and we enjoyed our pizzas. Area was very quiet and nice. there is a few little shops/bakery/tabac/ ect around. We booked a superior studio apartment and I don't know if we just got lucky or what, but it was much bigger than what we had imagined. We were very pleased, it was very clean and there was everything in it that you would need, including toilet paper, towels, shampoo, soap, sponge, dish liquid, pots, pans, cutlery, plates, ..... Only tiny little ting is we found the bed a bit hard. While there we met two different ladies at reception. Both were nice and answered my questions in regards to attractions into the city center. We will be back in the future, we loved visiting Nantes, the city, the Christmas market, the little boutique shops, eating in the restaurants and creperies and we also really liked the aparthotel, the location was just ideal for us with the tram stop a few mins walk away and it was very clean and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELISSA MANGE, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Nantes Viarme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Adagio Access Nantes Viarme

AccorHotels certified review
Anonymous Business - 12/11/2017
« Satisfait »

RAS

AccorHotels certified review
Anonymous Families - 03/11/2017
« Comfortable, roomy accommodation with fully equipped cuisine, quiet and secure. »

We have stayed at Allegro Nantes ten times over several years to visit family. It is in a perfect location within walking distance of bus, tram, market, grocery and tratteur. The apartment was clean, quiet, and uniformly furnished. We did notice that the apartment showed signs of wear: The apartment door paint was scratched, the carpet was worn with a burn spot. The glassware was not well matched and when we asked for two additional stemware glasses, none were available. This has not been true on previous visits. The staff are always friendly and we were given a choice of two apartments, which we appreciated.

AccorHotels certified review
Alec Couples - 03/10/2017
« First experience of aparthotel »

Good location geographically in Nantes. Friendly and helpful staff on reception desk. Slightly dubious area though, a lot of dodgy characters hanging around outside the Carrefour City just around the corner and almost below our window. The room however was great, enormous bathroom. The kitchen was well equipped with the exception of a kettle, had to boil water in a saucepan to make a hot drink, there was a filter coffee machine but we had instant coffee with us. Carpark was nice, well lit, secure and reasonable at €10 a day. Parking on street outside is limited to 3 hours max but free between 19:00 and 09:00. Our first visit to aparthotel has opened our eyes to a new experience which we have already checked locations of others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEC BROWN, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Nantes Viarme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ashish M. Families - 03/10/2017
« Very nice place. Very helpful staff. »

Excellent place and very helpful personnel. Small feedback on improvement. 1) No cutlery available in room. 2) Microwave is placed quite high and a little inaccessible. Overall - Enjoyable Stay.

AccorHotels certified review
Happy B. Couples - 26/09/2017
« Room not as described, indifference and unhelpfulness of reception staff »

We were misled, when we made our booking, into believing that the "superior studio" as pictured on our booking form would have a table, sofa, coffee table and at least a kettle in its "fully equipped kitchen". We were not at all happy to find the room we were given had NONE of these! As we had arrived shortly before reception closed, we were unable to bring these issues up until the following morning. The receptionist did not seem at all concerned, merely saying there were no other apartments available. Later on that day I noticed that several apartments were being serviced and asked a different receptionist if an alternative room was available. Again we were treated with an attitude of indifference and unhelpfulness, with the same answer - there were no other rooms available. Over the course of the next 6 days it became blatantly obvious that there were vacant rooms but presumably too much trouble for reception to move us. For example room 4001 was unoccupied for the whole period! We had also asked about car parking on site and again were told none was available. Funny isn't it that whenever I went to the refuse bins at night , which were in the car park, there were several unused spaces? My recommendation to anyone booking into these apartments is to make sure you are NOT given a room number beginning with a 3. The corridors are pitch black but do of course have lights with motion detectors. Those rooms at the far end do not have close access to a fire escape by the way. Sorry, but we did not find the apartment enjoyable, comfortable, practical or usable for self catering.

AccorHotels certified review
Anonymous Solo - 23/09/2017
« Good »

Comfortable and clean rooms with friendly staff in a good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Nantes Viarme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Desk

AccorHotels certified review
Mjbw21 Couples - 22/09/2017
« Good value aparthotel »

Stayed for one night. Best approached from the north or east as the city centre is a maze of one-way streets & pedestrianised areas. There is parking. Room was clean and well appointed. Gentle 20 minute walk from the castle and shopping areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Nantes Viarme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Adrian C. Families - 25/08/2017
« Adrian »

We had a bad experience with checking in and parking. We arrived just before 6pm and I aaked about parking. I was told there was no parking left. I parked the car and the trailer tent on the street. We then found reception closed and had no checkin desk or details. If we had not met another guest who helped us we would have been in trouble. It was stressful. Later, I looked in the garage and saw parking spaces and I parked there. I paid and was happy to pay. It was the worst checkin experience of my life. Not a welcome.

AccorHotels certified review
Ric E. Couples - 08/08/2017
« Good residence with friendly and helpful staff »

Arrival and location was easy - near to a number of transport possibilities. We dropped our bags off for storage at 10am and returned at around 1pm later the same day - our room had been prepared well and was clean, tidy and presentable. We were booked in, given access codes and introduced to the facilities with the minimum of fuss. The sound insulation of the property was very good. We asked for extra pillows, these were delivered to our room whilst we were out. Some points for thought. Breakfast over the four days was variable. The first two days it was very good. The third and fourth day, the staff member appeared to be struggling to keep up, and items ran out without being replaced, including the coffee machine and some of the bread. We would have liked to have seen some muesli on offer for breakfast cereal. The first evening, there were a large number of late arrivals, up to, and past midnight. I am not convinced all of the people had a booking at the hotel, and appeared to be sleeping on the floor of people who had rented the apartments. On other nights, a number of men stood in the courtyard late, having loud conversations. I recognise this is not something the hotel can do much about. L'arrivée à, et l'emplacement de l'hôtel était bon - c'était près d'un certain nombre de possibilités de transport. Nous avons quitté nos bagages pour le stockage à 10h du matin et nous sommes retournés vers 13h plus tard le même jour - notre chambre avait été bien préparée et était propre, bien rangée et présentable. Nous avons été réservés, nous avons donné des codes d'accès et nous avons introduit les installations sans problème. L'isolation acoustique de la propriété était très bonne. Nous avons demandé des oreillers supplémentaires, ils ont été livrés dans notre chambre alors que nous étions dehors. Quelques points de réflexion. Le petit-déjeuner au cours des quatre jours était variable. Les deux premiers jours, c'était très bien. Le troisième et le quatrième jour, le membre du personnel semblait avoir du mal à se maintenir, et les articles ont disparu sans être remplacés, y compris la machine à café et une partie du pain. Nous aurions aimé voir un muesli sur les céréales pour le petit déjeuner. Le premier soir, il y a eu un grand nombre d'arrivées tardives, jusqu'à et au-delà de minuit. Je ne suis pas convaincu que toutes les personnes avaient une réservation à l'hôtel et semblaient dormir au sol de personnes qui avaient loué les appartements. Dans les autres soirs, un certain nombre d'hommes se tenaient dans la cour tard, ayant de vives conversations. Je reconnais que ce n'est pas quelque chose que l'hôtel peut faire.

AccorHotels certified review
Anonymous Families - 02/08/2017
« Check-in process was poor and level of service was not highlighted in reservation. The room condition was also poor. »

The reservation did not highlight the fact that the checkin desk had limited hours. We arrived at 1pm on Sunday and the checkin desk was closed. No one answered the regular phone nor the emergency contact phone number. We were travelling with 3 young children and were forced to wait around until the front desk re-opened at 2:30pm. We got a confusing email that was forwarded from the front desk on off-hours check-in, but there was no envelope with our name in the key box. Once we got into the room, the curtain rods were broken and one of the support arms for the pull-out sofa was also broken. Given how poor the check-in process was, we had no desire to deal with the front desk to get these resolved. Upon opening the kitchen cabinet, we also noticed the hotel policy on having to take out our own garbage and clean up the kitchenette area. None of this was highlighted in the description of the reservation. Had the reservation stated that the "hotel" didn't even offer basic services like cleaning and garbage, which is standard even for AirBNB now, we would have booked another property. I understand the steps necessary to keep costs low at this property. However I'd appreciate those policies and conditions be made visible during the reservation process. Otherwise if feels like a bait-and-switch whereby I assumed we were booking a hotel property instead of some low end furnished apartment.

AccorHotels certified review
A G. Families - 28/07/2017
« great accomodation for multiple adults »

Well laid out accommodation with the freedom to do some self catering

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Nantes Viarme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David Solo - 15/07/2017
« Excellent value and home from home »

Very happy with the condition and services provided

AccorHotels certified review
A P. Couples - 11/07/2017
« Fantastic stay, just needed another pillow and a different choice on the TV (for english guests) »

The whole experience was brilliant and I will definitely using the hotel chain again on future trips. Just needed 1 English speaking channel on the TV and another pillow as the pillows were small.

AccorHotels certified review
James Couples - 05/07/2017
« Perfect place to stay. »

First time staying in an apartment, great experience.

AccorHotels certified review
Graham S. Business - 28/06/2017
« Comfortable hotel, good location but breakfast needs improving »

The room was spacious and comfortable, clean, with a good shower and comfortable bed. The choice of food at breakfast was not very wide, although the selection offered was good quality.

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