Hotel - Mercure Iguazu Hotel Iru
Mercure Hotel Mercure Hotel

Mercure Iguazu Hotel Iru

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4.5/5 613 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 155.70 USD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO FOZ DO IGUAÇU (Paying)
    • PUERTO IGUAZU (Paying)
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 a 23:00
    • Opening hours : Week-end 6:00 a 23:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,636 reviews

Our guest reviews for Mercure Iguazu Hotel Iru

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 613 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 13/02/2018

The hotel fulfilled all of our expectations.

AccorHotels certified review
Ann G. Couples - 13/02/2018
« Lovely location with surrounding bush »

Great room and pool and easy access to township by reasonably priced taxi - these are readily available. Reception staff always prompt and helpful. Dinners lovely though slightly faster service would be an area for improvement. Breakfast buffet adequate though food covers over fruit would be useful.

AccorHotels certified review
Mary B. D. Couples - 05/02/2018
« We had an excellent stay at this hotel. »

This hotel is modern, clean and has many amenities. The hotel staff—front desk, wait staff, pool staff, were all extremely helpful and gracious. The room was comfortable. The grounds are lovely. The pool area is relaxing and well designed. We had dinner one night in the hotel restaurant. The food was very good.

AccorHotels certified review
Marjorie M. Couples - 04/02/2018
« Amazing »

Food in the restaurant was great. The receptionist were great, especially Robertino. I personally didn't want to come home. The setting was amazing, the free walk was so informative and the guide was great-grandchildren very knowledgeable even about the plants. The only criticism I can make is that the leaves in the pool could have been scooped out, but apart from that very enjoyable stay and I would come back. Thank you.

AccorHotels certified review
Karen D. Couples - 04/02/2018
« Hotel was comfortable clean and had the facilities I enjoyed »

No complaints except the breakfast ok but could have been better and the bar had no atmosphere. But the pool was lovely and the staff very helpful and attentive .

AccorHotels certified review
Darko M. Couples - 01/02/2018
« Nice setting »

It was an enjoyable experience overall

AccorHotels certified review
Anonymous Couples - 28/01/2018
« Great hotel with great facilities »

We loved our room, the Junior suite and the pool/jacuzzi area was fantastic. The service from the front desk was great, with lots of knowledge. The only let down was the included breakfast being geared towards Argentinas. There needed to be a better selection of food for western as 70% of the choices were sweet Argentinian baked goods.

AccorHotels certified review
Bella T. Couples - 26/01/2018

my husband and i were on a package tour of south America. Main reason for the holiday was to see the Igazu falls from the Argentinean side as well as the Brazilian side. We thought the facilities was good,nice clean rooms with a balcony amid the rain forest. Only drawback was that hotel was isolated from downtown ,getting to the main town was okay but the return journey was difficult as there was no public transport and had to rely on taxi each time we went out for an evening .We were told by your receptionist that buses operate until midnight.but it was not the case .

AccorHotels certified review
A.r. W. Families - 26/01/2018
« Unfulfilled Potential »

An attractive hotel, clean comfortable rooms in a jungle setting. Could be really good but the breakfast buffet was simply bad. [While sitting at the bar on arrival we were warned about it by another guest!]. Semi scrambled eggs swimming in oil or uncooked egg, cereal selection limited to three items two of which were sugar coated, two toasters one of which didn't work, stale croissants etc. Then on our return from the falls wet and cold about 4:30 in the afternoon looking forward to a hot shower and a rest we found that our room had not been done so no fresh towels and unmade beds. Booo. There is lots of competition in the area and this hotel needs to do better.

AccorHotels certified review
Michael J. Couples - 25/01/2018
« Brilliant location »

Enjoyable stay. Good food and comfortable room. Awful shower - no pressure and wasted water while waiting for it to get hot.

AccorHotels certified review
David G. Couples - 24/01/2018
« Wonderful short stay good location for falls »

Friendly staff 2 great meals wonderful room

AccorHotels certified review
Denis B. Families - 24/01/2018
« some people at front desk are rude and not hospitable »

In General everything was perfect, except one evening when fron desk stuff behaviour wasn't professional , hospital and pleasant. I booked in hotel 2 rooms for my stay. 1 for me and my family, 2nd to our baby sitter. 02 January me and my wife were on guided tours with hotel taxi driver and when we come back from Brasil side it was very big traffic on border between Brasil and Argentina. We were with hotel taxi driver and I asked him to connect me to front desk on the phone. I called to front desk and ask to order some food at room service and deliver it to room 149 at exact time 19.30. I explain to front desk man that I oredered food for babysitter and for our 2 years old child, because baby sitter don't speak english/spanish, and even if they are not in room just leave food on table, because they could be on walk outside or in the pool. Call was between 16-18 o'clock. Person on the phone sad that they don't provide this service by the outside phonecall, but when I told him that we did the same day before (I called 1st on January the same way, It was different person and he accepted order, and everything was ok with order, food, delivery) and hotel taxi driver also confirmed that I an not I fake. So finally, after my several request man changed his mind and accepted order. it looked like a favor. Please pay attention that I sad to front desk man that babysitter don't speak English and Spanish at least 5 times! When we came back from out tour at 10.30 p.m we found that food didn't deliveres. When I asked on front desk why it was happend person unswered me that we try to call to room, nobody unswered and we didn't bring food. So, finally, My 2 years old child whent to bad with no food and milk at all. Of course this is not a fatal case but the holistic sensation of the stay and the new year eve was very blurry. BR, Denis B.

AccorHotels certified review
Mike Couples - 21/01/2018
« Great rooms in the jungle »

Great staff and nice room sblended into the jungle. Pool area a bit small for size of hotel.

AccorHotels certified review
Anonymous Couples - 12/01/2018
« positiva »

positiva

AccorHotels certified review
Anonymous Families - 10/01/2018

The staff were lovely and very helpful. They also followed up with us to make sure we were satisfied.

TripAdvisor review
Jacques C Family - 10/01/2018
« Nice hotel but poor staff »

The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc

AccorHotels certified review
Anonymous Families - 07/01/2018
« Beautiful hotel, great staff, horrible food »

The rooms are really nice, the concierge was very helpful, but why is the kitchen so bad? We had one seriously bad dinner. The soup tasted so bad we did not eat it, the meat was so overcooked... I have read similar commentaries in TripAdvisor... Management should fix the problem...

AccorHotels certified review
A Friends - 03/01/2018
« Good decor »

There were bugs in the room, poor service and atrocious food. The room decor was nice (but it smelled extremely damp - you need to put dehumidifiers in every room) with a wonderful and I liked the pool. I did not appreciate having to pay extra for the spa, which wasn't very well maintained.

AccorHotels certified review
Bunny Families - 03/01/2018
« Very comfortable »

The room was very comfortable and the staff was very helpful and pleasant and the food delicious.

AccorHotels certified review
Anonymous Couples - 02/01/2018

Very enjoyable stay overall. Staff was very friendly and accommodating. Breakfast was a little disappointing--- not the best variety.

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