Hotel - Mercure Iguazu Hotel Iru
Mercure Hotel Mercure Hotel

Mercure Iguazu Hotel Iru

4.5/5 758 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • Cataratas del Iguazú Itl Airport (Paying)
    • Foz do Iguaçu Intl Airport (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 a 23:00
    • Opening hours : Week-end 6:00 a 23:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,715 reviews

Our guest reviews for Mercure Iguazu Hotel Iru

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 758 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lerisa B. Couples - 15/03/2019 AccorHotels certified review
« Ms B. »

Check in staff were all very helpful and have excellent guest relations. Everyone was helpful. Alto ung we have already checked out Roberto offered that we can shower after our Iguazu Falls tour before we leave for the airport, our flight was delayed and we did not get to BA till 1 am. Thank you to all the wonderful staff that made our 24 hrs Iguazu trip (March 5-6, 2019)

Lionel Couples - 15/03/2019 AccorHotels certified review
« Nice hote »

Great Hotel .clean good sized Room. Good WiFi. Breakfast great, but needs better toasters and skinned milk and would have been appreciated.

Sushila Couples - 15/03/2019 AccorHotels certified review
« Great hotel in a lovely location »

Hi Our stay at Mercure was great and there was nothing that wasn't to our liking. Rooms good and comfortable. Views from room amazing. Restaurant and bar food was really good quality and reasonable in price. Used the spa services twice and again was great and reasonable value. Only 2 things I would like to mention: Gym - needs upgrading. Some machines are old and dangerous as parts were loose. Service - the service in the restaurant and bar was very slow. Constantly asking for attention.

E K. Couples - 14/03/2019 AccorHotels certified review
« Lovely room and atmosphere however damp smell on all our clothes and suitcase due to the AC »

Room was great however the smell from the AC has polluted all our clothes and suitcases leaving all with a damp smell that will not go unless the items are washed. Our cases are damaged because of this. Food was good but service in the hotel was really slow

Sandra Friends - 14/03/2019 AccorHotels certified review
« Iguazu falls incredible - a lovely stay »

Very enjoyable and easy access to the falls

Mike H. Couples - 13/03/2019 AccorHotels certified review
« Very comfortable stay »

Thoroughly enjoyed our stay in your hotel. Friendly, attentive staff. Lovely pool area and the room was comfortable. It would have been good to have had coffee/tea making facilities in the room.

Michael R. Couples - 13/03/2019 AccorHotels certified review
« Comfortable Hotel »

We stayed at the Mercure Iguazu as a resting place for our trip to the falls. It was a very pleasant experience. The rooms are very comfortable, the dining room is excellent and the front desk staff are very helpful. It also has a pool which is very, very useful on the hot days such as we exoerienced.

Alexey Couples - 13/03/2019 AccorHotels certified review
« Super accommodation in the Iguasu jungles »

Very nice hotel with modern design in the jungles. Rooms are big, cosy and clean, have balcony. Restaurant food is very delicious and the service is on the high level! We should highly recommend staying here for the lovely vacations in Iguasu!

Graham Couples - 11/03/2019 AccorHotels certified review
« Good hotel, pool area poor. »

The pool area had dirty table. It took 1 hour to bring a club sandwich. 2 waiters at peak times is not enough. Otherwise the hotel was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Mercure Iguazu Hotel Iru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you have shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jorge Acosta Front Office Manager

Martin G. B. Friends - 11/03/2019 AccorHotels certified review
« Wonderful vacation at the Jungle. »

The Hotel is a peaceful place, clean and comfortable, the food is not the best but is good, everybody at the hotel were friendly and helpful, it was great to be there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Zazueta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Susan Couples - 10/03/2019 AccorHotels certified review
« Loved the ambiance, great location with a jungle setting, great amenities. Friendly and helpful staff »

I would have loved to have stayed longer to make use of everything available, but really enjoyed our room with a comfortable bed, delicious meals and our surroundings. Staff were helpful and accommodating when we needed something printed and restaurant staff were friendly and humorous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Mrs »

Room and customer service excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

S. G. Couples - 10/03/2019 AccorHotels certified review
« reasonable but not perfect »

overall good. A few things could improve. The breakfast could have more choice. Better pillows and when we came back to our room 3 pm had not been cleaned yet even when we had asked. So try to have rooms cleaned earlier. Also would be nice for 1 or 2 bottles of complementary mineral water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Robbie S. Friends - 09/03/2019 AccorHotels certified review
« Excellent response for medical assistance. Doctor came within 2 hours and drugs obtained first thing next morning. »

The lunch menu is the same as the dinner menu. Suggest a couple of lighter options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Anonymous Couples - 09/03/2019 AccorHotels certified review
« A lovely hotel with very friendly staff »

If you are a birdwatcher, you won't need to leave the hotel to see some excellent birds. I saw a blond-headed woodpecker and three types of toucan from the walkways. We had read about the guided walking trips at dusk but had to ask about this because nobody proactively mentioned them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Robyn K. Solo - 08/03/2019 AccorHotels certified review
« Ms »

The Hotel was very comfortable and quiet, the staff were very helpful and the food was good. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

H. R. Couples - 08/03/2019 AccorHotels certified review
« A very pleasant stay »

Everything went according to plan - food was excellent, room was perfect and facilities were above what we expected. We would recommend the hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Anonymous Couples - 07/03/2019 AccorHotels certified review
« Welcoming hotel and staff. »

The staff were very welcoming and the hotel was excellent. Our room was wonderful. The location of the hotel was perfect. The breakfasts were so very good.

Gaye R. Couples - 07/03/2019 AccorHotels certified review
« A tropical oasis in the jungle. »

Very enjoyable,relaxing,central to activities,friendly staff,clean rooms.

Jane H. Couples - 07/03/2019 AccorHotels certified review

Lovely big rooms , very clean , friendly and helpful staff, excellent food . Would recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

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