Hotel - Mercure Iguazu Hotel Iru
Mercure Hotel Mercure Hotel

Mercure Iguazu Hotel Iru

4.5/5 706 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • Cataratas del Iguazú Itl Airport (Paying)
    • Foz do Iguaçu Intl Airport (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 a 23:00
    • Opening hours : Week-end 6:00 a 23:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,318 reviews

Our guest reviews for Mercure Iguazu Hotel Iru

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 706 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jane Couples - 14/12/2018 AccorHotels certified review
« Comfortable stay, close to Iguazu Falls on Argentinian side »

Arrived in transfer car organised by hotel but puzzled because car driver had requested us to pay for his parking at the airport - normally included in transfer fee. We queried this on arrival but receptionist at the time seemed not to think it strange. (At checkout the efficient Robertino refunded the additional charge.) Otherwise smooth check-in process, friendly staff, comfortable room with lovely leafy outlook. Enjoyed an early dinner and a good night's sleep. No plug in wash basin - we requested one but were told that there are no plugs for basins. Shower head rather blocked so shower only gave half power. Lovely buffet breakfast. Nicely kept property.

Greg R. Couples - 13/12/2018 AccorHotels certified review
« Nice place to stay »

Good quality rooms and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Lynda Solo - 09/12/2018 AccorHotels certified review
« Comfortable hotel in the jungle »

The staff were very welcoming at check in and willing to help if I should need it. I had a wonderful mud massage and would thoroughly recommend it. The rooms are large and comfortable. Wifi in the room was intermittent. I found using it in the lobby was much more successful. A large choice at breakfast, though I found the eggs to be barely warm. I also took the free evening jungle walk which I enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

R J. Couples - 09/12/2018 AccorHotels certified review
« Friendly and helpful staff and good food »

Restful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. j., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Linda Couples - 09/12/2018 AccorHotels certified review
« We totally enjoyed out stay at Mercure »

It was very clean and the service people were all quite helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Anonymous Friends - 06/12/2018 AccorHotels certified review
« OK Stay »

The hotel and rooms were good but service was terrible and the spa was not good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Mercure Iguazu Hotel Iru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jorge Acosta Front Office Manager

Pádraig Couples - 06/12/2018 AccorHotels certified review
« Special »

We had a wonderful 2 night stay at the Mercure Hotel Iguazu. The really special feature of this hotel is its location. The sounds from the forest especially at dawn and sunset were unique. Our room was spacious and of a high standard. The food in the restaurant was carefully prepared and delicious. The staff were helpful. We enjoyed the pool and jacuzzi surrounded by the sounds of the forest. We saw interesting wildlife in the hotel grounds. It is a good base for exploring the Iguazu Falls

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Dan Couples - 06/12/2018 AccorHotels certified review
« Couples get away »

Great service, pool and spa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Sahrette S. Friends - 03/12/2018 AccorHotels certified review
« Ok, but actually expected better »

My expectations from the website was very high, but then the hotel seemed a bit different and no direct access to the pool - always had to walk around. Staff was friendly, the check-in staff was very friendly and helpful, but i think the overall service was very slow - always long waits for food and drink orders even when there was no one around and we were the only people. Also too many rules - need to make it very clear on the website that the whole hotel is non smoking including outside balconies - also ensure all the agents booking with you also know this and pass it on to their clients. The rooms were very good and always super clean which was great. Overall it was fine, but we thought we left the best for last on our holiday and did not really met our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sahrette S., Thank you for taking the time to tell us about your experience at the Mercure Iguazu Hotel Iru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the rules you mentioned, all of the agencies that work with us know them, but maybe we have to improve the communication at check in We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jorge Acosta Front Office Manager

Armando M. Families - 03/12/2018 AccorHotels certified review
« First Time in Iguazu »

Very pleasant Good room, good bathroom, clean hotel, friendly people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Aleksandra Solo - 02/12/2018 AccorHotels certified review
« Wonderful choice while visiting the Iguazu falls »

The hotel is located on route from the Puerto Iguazú Airport to the city center in the Iruapu Selva, very convenient both for going to the falls and to the airport. The location is great - you can feel the power of untouched nature that surrounds you there with corresponding flora and fauna, not far from the hotel there is also a Guaraní village. The room I had was very comfortable and clean with a small terrace overlooking the pool area of the hotel. There is a big variety of spa services in the hotel - a good way to relax after a long day at the falls. The hotel has a restaurant with a good variety of dishes, including some of the local specialties of the Misiones region and neighboring Paraguay. The only thing I would change is the breakfast. The hotel is marked as a 5 star one and although the breakfast is good both with cold and hot snacks, I would add more dishes. Overall, the hotel left a very good impression and is a wonderful choice if you want to dive into the atmosphere of the selva and waterfalls.

Michael G. A. P. Couples - 30/11/2018 AccorHotels certified review
« Pleasurable. »

Just three nights but our stay was comfortable, the staff were efficient, helpful and professional. The accommodation was good and the setting just right for our stay. we particularly enjoyed the food and wines in the restaurant with good service. We would like to suggest that guests should be provided with kettles in the rooms to make tea and coffee in their room to enhance their stay.

Barnaby Families - 29/11/2018 AccorHotels certified review
« Poor food bad locks ok room »

Restaurant was terrible. The room was ok but we had repeated issues with the door lock. The outlets all but one were non universal and the light switches all seemed to be placed randomly in the room.

R B. Couples - 29/11/2018 AccorHotels certified review
« nice hotel »

Enjoyed the pool area andrestaurant. It took 1 hour to get a sandwich at lunch time and it wasnt what we ordered. The evening meals were very good. When returning to the hotel by bus we couldnt find the entrance due to lack of signs and spent anhour walking uo the road missing the entrance twice.

Cf Couples - 28/11/2018 AccorHotels certified review
« Great! »

Excellent facilities and great personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Chris J. Solo - 28/11/2018 AccorHotels certified review
« Excellent relaxing in comfort after a treking holiday »

Excellent friendly staff in comfortable pleasant surroundings in an amazing part of the country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team since will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Yashar Couples - 28/11/2018 AccorHotels certified review
« great »

Great hotel great staff and great service

Lax Couples - 27/11/2018 AccorHotels certified review
« Nestled in nature with all the modern touches »

Incredibly relaxing oasis near a natural wonder. Staff was fantastic, rooms were lovely and common areas mitculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. this comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Anonymous Families - 26/11/2018 AccorHotels certified review
« had a realy nice time »

rooms spacious and clean, breakfast very good ( keeping in mind that the hotel is practicaly in the middle of the jungle ) if something ran out, staff immeditely replaced it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Anonymous Couples - 26/11/2018 AccorHotels certified review
« Good »

To improve the lunch time to order a tuna sandwich took 45mins to an hour and it had the least amount of tuna In any sandwich I have eaten and came with cassava chips instead of the ordered salad. Also got the bus from icugua falls no signage anywhere to get to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for taking the time to share your feedback. Your comments are very important to us and we will try to improve every aspect that you indicate. Thank you again, we hope to welcome you back to our hotel very soon! Sincerely, Jorge Acosta Front Office Manager

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